What's Next with Aki Anastasiou

Епизоди

• 
  Fred Zhou and Lionel Chen on HONOR's robot phone and Magic V6 13.09.2026 31мин

  HONOR’s robot phone and Magic V6 show how the smartphone maker is pushing foldables, AI, and mobile content creation into new territory. Fred Zhou, CEO of HONOR South Africa, and Lionel Chen, Product Marketing Manager at HONOR South Africa, discuss the company’s rapid local growth and the technology behind its latest devices. They unpack the newly launched HONOR Magic V6, including its ultra-thin foldable design, 6,660mAh battery, fast charging, flagship processor, improved hinge, and productivity features. Zhou also explains why booming AI infrastructure demand is placing pressure on global memory supply and contributing to rising smartphone prices. The conversation then turns to HONOR’s robot phone, which combines AI with a built-in multi-axis gimbal camera designed for content creators. Chen explains how HONOR’s partnership with ARRI brings professional cinema colour science, LUTs, and video capabilities to the device, which is also expected to reach South Africa in future. 0:00 Intro 1:06 HONOR’s growth in South Africa 4:30 HONOR Magic V6 unveiled 8:18 Why smartphones are getting more expensive 14:40 Inside the Magic V6 design 19:08 HONOR’s new tablets and laptops 21:23 The HONOR robot phone and ARRI partnership Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #HONOR #MagicV6 #Smartphones
• 
  Jaco van der Merwe on building software faster with AI 09.09.2026 26мин

  AI software development is allowing companies to build applications significantly faster, while fundamentally changing how engineering teams work. Jaco van der Merwe, CEO of DVT, explains how artificial intelligence is transforming software and data engineering, with some projects already showing productivity improvements of around 50% and certain contained use cases moving even faster. He distinguishes between AI augmentation, where people use tools to improve their existing workflows, and AI-native development, where agents generate specifications, architecture, code, and automated testing while humans oversee the process. van der Merwe also discusses the importance of governance, preventing AI drift, and managing token costs so that productivity gains do not create unnecessary expenses. The conversation explores how roles such as business analysts and software engineers are evolving, why strong technical fundamentals still matter, and what junior developers should learn as AI becomes embedded in software development. van der Merwe also explains why cheaper, faster development could make previously unaffordable business ideas viable. 0:00 Intro 2:56 How AI is changing software engineering 5:12 AI augmentation vs AI-native development 7:06 Inside DVT’s AI-built teams 8:59 Governing AI-generated software 11:52 Managing AI token costs 17:14 How software engineering skills are changing 23:12 The future of software development Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #ArtificialIntelligence #SoftwareDevelopment #AgenticAI
• 
  What's Next presented by SGS - Prof Danny Myburgh on cybercrime, hacking threats, and digital risk 08.09.2026 31мин

  In this eye-opening episode of What’s Next, Aki Anastasiou sits down with Prof Danny Myburgh, Associate Professor of Practice of the Workwell Research Unit for Economic, Management Sciences at NWU and a leading digital forensics and cybercrime expert, to unpack the growing threat of cybercrime. From business email compromise and ransomware attacks to large-scale data breaches, Prof Myburgh explains how hackers infiltrate organisations, why South Africa is increasingly targeted, and the staggering scale of global financial losses driven by cybercriminal syndicates. The conversation goes deeper into the human side of cybercrime—highlighting how simple mistakes, phishing scams, and social engineering open the door for attackers. Prof Myburgh also reveals the dark reality behind global cybercrime networks, including forced labour in scam hubs, and offers practical advice on how businesses and individuals can protect themselves. From AI-driven threats to cryptocurrency laundering, this episode provides a comprehensive look at the risks—and the critical steps needed to stay secure in an increasingly digital world.
• 
  Prof Siedine Coetzee on how nurse leadership can improve patient care 07.09.2026 22мин

  Nurse leadership could be one of the most effective ways to improve patient care and strengthen South Africa’s healthcare system. Prof Siedine Coetzee, DST/NRF Research Chair in Nursing Science at NWU, explains why the environment nurses work in has a direct effect on their wellbeing, job satisfaction, patient safety, and quality of care. Her research shows that staffing and resources remain major problems across public and private healthcare, but effective nurse leadership can have an even greater influence on outcomes. She discusses high levels of burnout, why nurses leave the profession, and how poor working environments create a cycle that places greater pressure on those who remain. Coetzee also explains the Nurse Lead initiative, which brings together NWU, the National Department of Health, academics, and frontline nurses to develop stronger nursing leaders. The goal is to give nurses a greater voice in hospitals and healthcare policy while improving the environments in which they work. 0:00 Intro 1:13 What is failing nurses in South Africa? 3:03 Why nurse leadership matters 5:59 Nurse wellbeing and patient safety 8:38 What a good nursing environment looks like 11:47 Turning research into better leadership 15:47 Building the next generation of nurse leaders 18:34 The future of nursing in South Africa Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #Nursing #Healthcare #SouthAfrica
• 
  Philip Stander on the South African tech powering MTN and AI 04.09.2026 21мин

  South African software company Globetom quietly powers millions of MTN customer interactions while building technology for the emerging AI economy. Philip Stander, Group CEO at Globetom, explains how the company grew from a telecoms-focused systems integrator into a technology business serving customers across telecommunications, aviation, data analytics, and artificial intelligence. Stander reveals how Globetom processes roughly 125–150 million customer interactions and more than a billion systems integration events on MTN’s network each day. He also explains the company’s integration-platform-as-a-service technology and why standardised APIs are becoming increasingly important as enterprises move away from monolithic software systems. The conversation explores Globetom’s expansion into global aviation through cloud-based analytics and AI, as well as its strategy to become an AI-centric organisation. Rather than competing directly with major AI hyperscalers, Globetom is focusing on integrating models, enterprise data, and applications to create usable intelligence for customers. 0:00 Intro 0:40 The story behind Globetom 2:54 Powering MTN behind the scenes 5:03 Globetom’s telecoms advantage 7:17 Expanding into global aviation 9:25 Where consumers encounter its technology 12:44 Globetom’s AI strategy 17:57 Building South African engineering talent Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #ArtificialIntelligence #MTN #SouthAfricanTech
• 
  Ernst Fonternel on Pi by MTN and subscription-based connectivity 03.09.2026 21мин

  Pi by MTN is bringing subscription-style connectivity to South Africans with flexible mobile and home plans managed entirely through a digital platform. Ernst Fonternel, Chief Consumer Officer at MTN South Africa, explains how Pi by MTN was designed around simplicity, transparency, and self-service. Customers can sign up digitally, activate an eSIM, change plans from month to month, purchase additional data or voice bundles, and manage multiple lines from a single account. The discussion covers Pi by MTN’s approach to value, including multi-line discounts, 12-month data rollover, data sharing, and flexible subscription management. Fonternel also explains how mobile and home connectivity are being brought together, with fixed wireless access already available and fibre and AirFibre planned for the platform. Looking ahead, Pi by MTN aims to become a broader digital lifestyle platform, bringing additional subscriptions into one place while introducing AI-powered customer support and recommendations. 0:00 Intro 0:25 What is Pi by MTN? 1:38 Simplifying mobile connectivity 4:47 Digital onboarding and eSIM 8:05 Early customer response 11:41 Value, discounts, and data rollover 13:53 Home connectivity 18:34 What’s next for Pi by MTN Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #PiByMTN #MTNSouthAfrica #MobileConnectivity
• 
  Deenisha Nadesan on why South Africans aren't ready for death 02.09.2026 16мин

  Estate planning remains a major blind spot for South Africans, with many families financially unprepared for what happens after a loved one dies. Deenisha Nadesan, Managing Director of Fiduciary Services at Capital Legacy, unpacks the company’s Estate Readiness Index and what it reveals about South Africans’ preparedness for death and deceased estate administration. She explains why funeral cover alone is not enough. While many respondents had funeral policies, far fewer had a valid will or sufficient liquidity to deal with the financial and legal consequences of death. The discussion covers financial hardship after losing an income earner, estate administration timelines, cash-flow pressures, and why families often underestimate how long winding up an estate can take. Nadesan also explains when South Africans should update their wills and estate plans, including after marriage, having children, buying property, or starting a business. She shares practical steps for reducing uncertainty and protecting the people you leave behind. 0:00 Intro 0:40 What is estate readiness? 2:00 How prepared are South Africans? 3:31 The biggest findings 7:01 Where families feel the pressure 9:15 Why estates take so long 12:12 When to review your will 13:32 How to prepare your estate Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #EstatePlanning #Wills #FinancialPlanning
• 
  What's Next presented by Discovery Bank - Hylton Kallner on agentic AI banking 01.09.2026 42мин

  Agentic AI banking could transform how South Africans make payments, manage money, detect fraud, and receive personalised financial guidance. Hylton Kallner, CEO of Discovery Bank, explains how the bank is moving beyond conversational AI towards intelligent agents that can understand goals and complete tasks. He discusses agentic payments, where customers can upload an invoice and have the system prepare the transaction for approval, rather than manually adding beneficiaries and entering banking details. The conversation explores how behavioural data can help Discovery Bank anticipate customer needs, optimise savings, manage monthly bills, and connect financial decisions with health, insurance, and lifestyle information. Kallner also explains how customers remain in control through predefined guardrails and final approvals. Cybersecurity is another major focus, with AI monitoring accounts around the clock for unusual transactions, suspicious beneficiaries, investment scams, and social engineering attacks. Kallner also considers how personalised AI could democratise financial advice and improve financial resilience across South Africa. 0:00 Intro 3:01 Trust and AI-powered banking 6:03 AI that talks versus AI that acts 8:07 Agentic payments 13:00 The future of autonomous banking 18:13 Connecting banking, health, and insurance 33:33 AI-powered fraud protection Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #AgenticAI #BankingSecurity #DiscoveryBank
• 
  Ryan Swartzberg on why AI should help teachers, not replace them 31.08.2026 23мин

  AI in education can personalise learning without replacing teachers, helping students overcome knowledge gaps and learn at a pace that suits them. Ryan Swartzberg, Co-Founder and Chief Executive Officer of CambriLearn, explains how the online school uses technology and learner data to build personalised education pathways for students across more than 100 countries. He discusses why children who fall behind are often incorrectly labelled as weak in a subject when the real issue may be a specific misconception that has never been identified. CambriLearn tracks performance, engagement, behaviour, and learning patterns to give teachers deeper insight into where students need support. Swartzberg also explains CambriLearn’s approach to AI, where technology is used to reduce teacher administration, understand individual learners, and expand what students can achieve rather than replace educators. The conversation also covers flexible schooling, socialisation, and how online education can give learners more time to explore their interests and future careers. 0:00 Intro 1:05 How CambriLearn personalises education 2:31 Why students fall behind 5:20 AI and the future of teaching 9:05 Using data to understand learners 12:55 Giving students more flexibility 15:35 Online schooling and socialisation 21:00 The future of CambriLearn Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #OnlineEducation #ArtificialIntelligence #PersonalisedLearning
• 
  Deon Koegelenberg from Agile Bridge on AI and the future of software development 28.08.2026 20мин

  AI-powered software development is rapidly changing how South African businesses build technology, automate processes, and compete globally. Deon Koegelenberg, Chief Executive Officer of Agile Bridge, explains how artificial intelligence is accelerating software delivery and helping organisations unlock more value from their technology investments. He compares the current AI shift with earlier technology waves such as broadband, cloud computing, and the rise of always-on connectivity. The conversation explores why businesses should prepare for a future where AI becomes an assumed part of everyday work rather than a separate tool. Koegelenberg discusses agentic AI, automation, enterprise software development, and how companies can use AI to accelerate projects that previously took years to complete. He also explains why employees must continuously develop their AI skills and why South Africa’s strong software engineering talent creates opportunities to serve global markets. Looking ahead, Koegelenberg expects virtually every organisation to become AI-enabled, even if technology is not its core business. 0:00 Intro 0:49 What Agile Bridge does 2:27 How businesses are adapting to AI 4:29 How AI gives businesses more time 8:00 Using AI to accelerate software development 13:20 Agentic AI and the next technology wave 15:09 Preparing employees for an AI-driven workplace Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #ArtificialIntelligence #SoftwareDevelopment #DigitalTransformation
• 
  What’s Next presented by SGS – Johan Eksteen on AI, Compliance, and Digital Trade 25.08.2026 12мин

  In this episode of What’s Next, presented by SGS, Aki Anastasiou is joined by Johan Eksteen, Business Manager for Connectivity & Products for Sub-Saharan Africa at SGS South Africa. They unpack the rapidly evolving regulatory landscape for imported and locally distributed products, and why compliance is becoming more complex as technologies converge and global trade expands. Eksteen explains how stricter requirements, increased documentation, and faster product cycles are forcing businesses to rethink how they approach testing, certification, and market access. The conversation also explores how AI and digital platforms are transforming compliance, making it faster, more transparent, and easier to manage across multiple markets. From cybersecurity risks in connected products to the future of digital trade in Africa, Eksteen highlights how businesses can stay competitive by embracing digital assurance, automation, and smarter compliance strategies.
• 
  Vukani Mngxati on Microsoft's AI future in South Africa 21.08.2026 26мин

  AI in South Africa is entering a defining phase as businesses and workers adapt to rapid digital change. Vukani Mngxati, CEO of Microsoft South Africa, explains what comes next. Mngxati discusses why artificial intelligence represents the most profound technology shift he has seen during his career and how AI is changing the way services are delivered, employees work, and organisations build new technology. He also outlines Microsoft South Africa’s responsibility to make AI adoption inclusive. The conversation covers concerns around jobs, security, responsible AI, and equipping South Africans with the skills to work alongside intelligent agents. Mngxati explains why local languages, African context, and data sovereignty must remain central as AI becomes embedded across the economy. Beyond technology, he reflects on his leadership journey, lessons from navigating major disruption, and why people and purpose must remain at the centre of transformation. 0:00 Intro 1:23 From accounting to technology 5:27 Leadership lessons from adversity 8:00 The biggest technology shift yet 14:15 Microsoft South Africa’s AI vision 18:21 Leadership, purpose, and career advice 22:02 Life outside the CEO role Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #ArtificialIntelligence #MicrosoftSouthAfrica #Leadership
• 
  What's Next presented by Old Mutual Corporate - Marvin Nair on investment strategies 18.08.2026 21мин

  South Africa’s two-pot retirement system has changed how members engage with retirement savings, but withdrawal timing can have major long-term consequences. Marvin Nair, Old Mutual Corporate Investment Solutions Executive, explains how greater access to the savings pot is reshaping retirement investment strategy. He discusses why sequence-of-return risk matters when members withdraw during market downturns, and how selling assets at depressed prices can permanently reduce participation in a later recovery. The conversation examines modelling around the March 2026 market decline, when withdrawals coincided with weaker markets and financial pressure on South African households. Nair explains how investment solutions designed to manage volatility can help protect retirement outcomes when timing works against investors. He also shares practical guidance for younger savers, including the value of starting early, contributing consistently, preserving retirement capital, and considering investment solutions that can manage risk before and after retirement. The discussion also highlights why retirement is not the end of the investment journey, as living annuities and post-retirement withdrawals introduce similar timing risks. 0:00 Intro 0:35 Lessons from the two-pot retirement system 3:03 How flexibility changes retirement investing 5:28 Why withdrawal timing matters 8:22 March 2026 market downturn example 12:56 Designing investments for volatility 15:00 Retirement advice for younger South Africans Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #TwoPotSystem #RetirementPlanning #OldMutualCorporate
• 
  Zahir Cajee on Samsung's Galaxy Z Fold 8 and AI-powered foldables 07.08.2026 33мин

  Samsung Galaxy Z Fold 8 devices bring slimmer designs, larger displays, and deeper AI integration to Samsung’s newest foldable smartphone range. Zahir Cajee, MX Lead of Product and Commercial at Samsung South Africa, explains how the Galaxy Z Fold 8, Fold 8 Ultra, and Flip 8 serve different users. He compares the compact Fold 8’s content-focused design with the Fold 8 Ultra’s productivity, multitasking, camera, and performance capabilities, while the Flip 8 prioritises portability, self-expression, and content creation. The discussion covers Samsung’s redesigned hinges, lighter builds, brighter displays, improved batteries, and Flex Titanium technology. Cajee also demonstrates how One UI 9 and agentic AI can simplify everyday tasks, including checking calendars, responding to messages, editing photos, and working across multiple apps. He explains how Samsung Knox protects personal information, how users can control which data AI features access, and why foldable smartphones are moving into the mainstream. The episode concludes with guidance on choosing the right foldable, alongside South African pricing, pre-orders, trade-ins, Samsung Care+, and launch offers. 0:00 Intro 1:04 Why foldable smartphones matter 2:40 Fold 8, Fold 8 Ultra, and Flip 8 8:02 Thinner designs and display improvements 14:25 One UI 9 and AI features 20:40 Samsung Knox and data privacy 25:59 Choosing the right foldable Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #GalaxyZFold8 #SamsungGalaxy #FoldablePhones
• 
  Nicky Downing on responsible AI governance and business trust 06.08.2026 34мин

  AI governance is becoming essential as businesses automate more decisions and connect artificial intelligence to sensitive corporate data. Nicky Downing, Founder and Chief Executive Officer at Guideline BizTech, explains why organisations must build trust, ethics, and accountability into AI systems from the beginning. She introduces RUBIQ Hub, an AI-first digital trust platform designed to help enterprises adopt AI responsibly, securely, and at scale. The discussion examines why many AI projects fail when they begin as isolated technology initiatives without sufficient business context. Downing explains the importance of governance, risk management, compliance, clear objectives, and ethical frameworks before automation is introduced. She also argues that people must remain accountable for AI-supported decisions. The human-in-the-loop model can allow businesses to automate repetitive work while reskilling employees for oversight, communication, and higher-value roles. For South African companies, the episode offers practical guidance on protecting confidential information, avoiding uncontrolled public AI tools, and ensuring that AI agents operate within defined responsibilities. 0:00 Intro 1:02 Nicky Downing’s governance journey 4:19 Building trustworthy enterprise AI 11:49 Why trust matters in AI 17:33 The biggest AI adoption risks 25:21 Keeping humans in the loop 28:32 How the Ethos governance layer works Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #AIGovernance #ResponsibleAI #ArtificialIntelligence
• 
  Mirian Lin on enterprise data protection and AI-ready storage 04.08.2026 16мин

  Enterprise data protection is becoming critical as South African organisations adopt AI, expand storage, and defend against ransomware. Mirian Lin, Account Manager at Synology, explains how the company is growing beyond its traditional NAS and SMB base to serve enterprise customers in South Africa. She discusses rising demand across mining, government, manufacturing, media, and education, where secure storage, backup, and data protection are central to digital transformation. The conversation examines data sovereignty, the balance between on-premises infrastructure and cloud services, and Synology’s goal of helping organisations maintain control over their information. Lin also outlines how secure, accessible, and well-managed data provides the foundation businesses need to adopt AI confidently. She highlights common backup mistakes and failing to test recovery plans. The discussion also covers immutable backups, ransomware resilience, enterprise storage, and Synology’s partner expansion across Johannesburg, Cape Town, Durban, and other South African markets. 0:00 Intro 0:24 Synology’s growth in South Africa 2:41 Moving from SMB to enterprise 3:27 Expanding the local partner channel 6:12 Data sovereignty and on-premises storage 8:48 Building AI-ready data infrastructure 10:45 Backup mistakes and strategies 13:33 Enterprise storage and cyber resilience Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #DataProtection #CyberSecurity #Synology
• 
  What’s Next presented by Old Mutual Corporate - The future of member engagement beyond Two-Pot 03.08.2026 16мин

  South Africa’s two-pot retirement system is transforming how employees engage with retirement savings, digital tools, and financial education. Michelle Acton, Chief Customer Officer at Old Mutual Corporate, explains how the two-pot system has driven a major increase in direct member engagement across South Africa. She discusses how retirement fund members are using digital channels to check balances, update personal details, submit claims, and better understand their long-term savings. The conversation explores Old Mutual Corporate’s use of WhatsApp as an accessible financial services channel, with member engagement rising significantly as customers gain faster access to information. Acton also explains the technology, fraud prevention, verification, and customer experience changes required to serve hundreds of thousands of retirement fund members digitally. She highlights how improved financial literacy, easier access to advice, and reduced friction can encourage South Africans to preserve more of their retirement savings, contribute more consistently, and make better-informed financial decisions. 0:00 Intro 0:31 Two-pot system and digital engagement 2:51 Making retirement savings more personal 4:38 Direct member engagement 6:14 WhatsApp and accessible financial services 9:23 Modernising Old Mutual’s systems 12:18 Financial education and better retirement outcomes Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #TwoPotSystem #RetirementSavings #FinancialServices
• 
  Salvador Anglada on AI-powered financial inclusion in Africa 28.07.2026 26мин

  AI-powered financial inclusion is helping millions of underserved consumers access credit through alternative data and advanced risk modelling. Salvador Anglada, Chief Executive Officer at Optasia, explains how the company uses artificial intelligence to provide small, unsecured loans at scale across 38 countries. He discusses how alternative data can create credit profiles for people excluded from traditional banking systems, supporting more than 32 million credit decisions each day. The conversation covers Optasia’s Johannesburg Stock Exchange listing, why South Africa is central to its African strategy, and the role of major partners including mobile networks and banks. Anglada also explains how technology, distribution partnerships, and local regulatory expertise have supported the company’s rapid growth. He discusses Optasia’s acquisition of a prepaid electricity credit business, the potential to expand electricity financing across emerging markets, and why AI should be viewed as an opportunity to improve productivity. He also shares leadership lessons on building strong teams, lifelong learning, taking bold opportunities, and remaining patient throughout a career. 0:00 Intro 1:41 How Optasia supports financial inclusion 4:40 Leading a purpose-driven business 6:15 Leadership and building strong teams 8:10 Optasia’s JSE listing 10:40 Partnerships across South Africa and Africa 13:26 Technology, growth, and future opportunities Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #FinancialInclusion #ArtificialIntelligence #Fintech
• 
  What's Next powered by Deloitte - Andre Vermeulen on AI, human advantage and the future of work 17.07.2026 22мин

  AI and the future of work are transforming every business—but people remain the biggest competitive advantage. Deloitte explains why organisations that combine human expertise with AI will lead the next wave of innovation. Andre Vermeulen, Partner | Human Capital Leader Consulting Services at Deloitte Africa, joins What's Next powered by Deloitte to unpack the key findings from Deloitte's latest Global Human Capital Trends report. He explains why organisations must rethink traditional ways of working, embrace continuous adaptation, and build cultures that allow people and AI to work together effectively rather than compete against one another. The discussion explores the concept of "Human x Machine", why only a small percentage of organisations are successfully embedding AI into everyday work, and how leaders can balance automation with human judgement. Andre also examines the risks of over-relying on AI, including declining critical thinking, data quality concerns and trust, while highlighting practical examples of AI-assisted decision-making from Deloitte's work in Formula 1. The conversation concludes with insights into organisational agility, adaptive learning, and why human capability—not technology alone—will determine which businesses succeed in the AI era. For South African business and technology leaders, this episode offers practical guidance on preparing organisations for rapid technological change while ensuring people remain at the centre of innovation. 0:00 Intro 1:25 Deloitte's Global Human Capital Trends report explained 3:31 Why organisations must become faster and more adaptable 5:05 Human × Machine: the future of AI at work 10:03 The risks of over-relying on AI 15:04 Formula 1, AI and human decision-making 20:07 Why human advantage is the real competitive advantage Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ Sponsor: Deloitte - https://www.deloitte.com/za/en/Industries/technology/research/tech-trends-2026.html #ArtificialIntelligence #FutureOfWork #DigitalTransformation
• 
  Soul Abraham on AI, smarter insurance and the future of customer experience 16.07.2026 36мин

  AI is transforming insurance faster than ever. Soul Abraham explains how Old Mutual Insure is using artificial intelligence to improve customer experience, reduce costs and make insurance more accessible for South Africans. Soul Abraham, CEO of Old Mutual Insure, joins What's Next to discuss how one of South Africa's oldest insurers is preparing for an AI-powered future. Drawing on nearly two centuries of insurance expertise, he explains why building a modern data platform was the foundation for adopting AI, and how the company is using artificial intelligence to empower employees, strengthen underwriting, and deliver faster, more personalised customer service. The conversation explores the three pillars of Old Mutual Insure's AI strategy, the role of cloud infrastructure and data in enabling innovation, and how AI could help improve insurance affordability and penetration across South Africa. Soul also shares his vision for AI-assisted brokers, personalised insurance products, faster claims processing, and why upskilling employees will be critical to ensuring AI enhances—not replaces—the workforce. Looking ahead, he outlines how Old Mutual Insure aims to redefine customer expectations while making insurance simpler, more responsive and better suited to individual needs. For South African business and technology leaders, this episode offers valuable insight into how AI is reshaping financial services and what the future of insurance could look like over the next five years. 0:00 Intro 2:15 Soul Abraham's journey to CEO of Old Mutual Insure 7:58 How Old Mutual Insure is adopting AI 11:06 The company's three-pillar AI strategy 17:14 Improving customer experience with AI 29:15 Upskilling employees for an AI-powered future 32:11 The future of insurance in South Africa Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #ArtificialIntelligence #Insurance #SouthAfrica