Business Processes Simplified Podcast

Epizode

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  S4:E8 - Build an Employee Onboarding System │Joey Coleman 12.09.2026 53min

  In this episode, Joey Coleman returns to unpack the other side of his retention methodology: the employee onboarding system he details in his book Never Lose an Employee Again. Joey walks through eight distinct phases every new hire moves through, from first contact to full advocacy, and shares practical tactics you can systemise at each stage. If your business has ever struggled to keep its best people, hit play.
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  Three AI Systems Every Trade Business Needs 30.08.2026 47min

  In this episode, David Jenyns sits down with Zac Nielsen, founder of Elite Systems AI, to walk through three practical trade business automation use cases that free up time, capture more leads, and eliminate the document-chasing chaos. If you have ever thought AI sounds great but have no idea where to start, this conversation will give you a clear, simple entry point. systemHUB® & SYSTEMology® Copyright 2026
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  S4:E15 - Build a Business Exit Strategy │ Simon Bedard 21.07.2026 34min

  In this episode, David Jenyns sits down with Simon Bedard, Founder and CEO of Exit Advisory Group, to unpack what sophisticated buyers actually look for when they assess a company. Simon shares his Value 360 framework, explains why "boring" businesses command higher multiples, and reveals how systemisation directly increases your company·s sale price.
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  Build an Investor Grade Business | Nick Bradley 21.07.2026 38min

  Most business owners dream of selling their company for life-changing money, yet over 70% of businesses listed for sale never find a buyer. The ones that do often sell for a fraction of what the founder expected. The gap between hope and reality usually comes down to one thing: the business was never built to be transferable.
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  AI Automation for Small Business | Mike Rhodes 03.07.2026 1h 9min

  You have heard the hype about AI. You have tried ChatGPT. Maybe you got it to write an email or summarise a document. But then you went back to doing everything the way you always have, because it did not feel like it was actually solving a real problem in your business. Mike Rhodes has been on the other side of that wall. He is the co-author of the Ultimate Guide to Google Ads (140,000+ copies sold), the creator of the 8020brain AI system, and one of the earliest adopters of Claude Code for business automation.
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  Systemise Your Business for a Record Exit | Melissa Bridson 16.06.2026 31min

  If you have spent years building a business only to realize that selling it means months of painful handover, lost productivity, and a lower valuation, you are not alone. Most founders hit this wall because their knowledge lives in their heads, not in documented systems. In this episode, Melissa Bridson, founder of EdTech SaaS company School Stream, shares exactly how she chose to systemize her business for exit, and how that decision compressed a complex acquisition handover into record time.
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  AI Database Reactivation - SMS Sales | Gareth Rydon 04.06.2026 23min

  In this episode, David Jenyns sits down with Gareth Rydon, co-founder of Friyay.ai, to unpack how small businesses are using AI-powered SMS assistants to restart conversations with dormant contacts, book them into services, and respond to new enquiries in seconds instead of days. If you have been looking for a practical, revenue-first place to start with AI, hit play.
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  Cold Outreach Strategy | Sawyer Paul 01.06.2026 22min

  In this episode, David Jenyns sits down with Sawyer Paul, founder of Launch Pal and the Concrete agency, to unpack his five-layer framework for cold outbound that consistently delivers 10–15% reply rates (well above the 1–3% industry average). If you’ve been avoiding outbound because you’re afraid of spam folders, this conversation will change the way you think about building scalable sales systems. Hit play and take notes.
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  Build a Business That Runs Without You | Jon Butt 30.05.2026 1h 1min

  In this episode, David Jenyns sits down with Jon Butt, founder of Fire Protection Online, to unpack how Jon built an £8 million e-commerce operation that genuinely runs without him. Over 18 years, Jon has proven that building a business that runs without you is not a one-off project; it is a cultural shift that compounds over time.
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  Nine Ps Business Strategy Framework | Kaihan Krippendorff 23.04.2026 48min

  When every quarter brings a new wave of disruption, most small business owners default to reactive decision-making. They know they need a strategy, but the annual plan they wrote in December is already stale by March. Without a clear business strategy framework, the CEO ends up making every call alone, the team pulls in different directions, and growth stalls. In this episode, David Jenyns sits down with Kaihan Krippendorff, former McKinsey consultant and author of six books on innovation and competitive strategy, including Outthink the Competition and Proximity.
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  Stop Being a Workaholic Business Owner | Gary McMahon 12.04.2026 1h 3min

  You started a business for freedom, but somewhere along the way you became the bottleneck. Every decision, every deliverable, every client issue runs through you. The hours keep climbing, the margin stays flat, and your personal life pays the price. If that sounds familiar, this episode is for you.
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  Allied Health Clinic Systems | Renee Kelly 20.03.2026 53min

  In this episode, Renee Kelly, an occupational therapist and founder of Lime Therapy, explains how implementing a structured system, the "allied health clinic playbook", through SYSTEMology transformed her multidisciplinary practice, leading to increased team confidence and a successful acquisition.
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  Customer Retention Systems | Joey Coleman 09.03.2026 58min

  In this episode, Joey Coleman, a leading expert on customer retention and author of the Wall Street Journal bestseller, Never Lose a Customer Again, explains how structured systems and leadership clarity can unlock sustainable business growth. He details why the biggest opportunity for established businesses is inside, with the customers they already have, and how to prevent them from quietly drifting away.
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  Introvert's Sales System | Matthew Pollard 03.03.2026 1h 8min

  In this episode, Matthew Pollard, author of The Introvert's Edge, explains how applying structured systems and clear processes is the secret weapon for introverts in business, sales, and networking. He debunks the myth that you need to be an extrovert to succeed, sharing practical ways to turn introversion into a competitive advantage for accelerated growth and clarity.
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  Business Systems & AI for Time-Poor Owners | Allan Dib 24.02.2026 49min

  In this episode, Allan and Dave dig into how structured systems, strong team roles, and thoughtful use of AI can unlock sustainable business growth even as the business landscape changes. They also explore why in‑person community experiences are becoming a strategic advantage in a world that’s largely moved online.
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  Factors of Effective Leadership | David Rendall 03.02.2026 44min

  In this episode, we sit down with organizational leadership expert and author, David Rendall, to discuss the absolute essentials for impactful leadership and business growth. David argues that while most business owners excel at their technical craft, true success and scalability come down to mastering the foundational principles of leading people. He dives into his four factors of effective leadership and explains why self-control and personal mastery are the most critical starting points for any leader.
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  Customer Experience System | Stan Phelps 30.01.2026 43min

  In this episode, Stan Phelps, author of the Goldfish series of books, explains how a structured customer experience system and clear process can unlock sustainable business growth by focusing on the experience you provide to your current customers.
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  Accounting SOPs Automation | Shannon & Ryan Smit 15.01.2026 32min

  In this episode, we take you behind the scenes with Shannon and Ryan Smit of Smart Business Solutions. They explain how structured systems and strategic AI automation not only led to massive efficiency gains, saving over 1,000 hours on a single task, but also created capacity for higher-value client work. This story is the blueprint every business owner needs for scaling, regardless of their industry.
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  Peak Performance Strategy | George Pesansky 26.11.2025 42min

  In this episode, George Pesansky explains the concept of “superperformance”, a state where your team and systems operate autonomously at peak efficiency. Learn how to identify and standardize your "best day" to build a business that consistently creates value.
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  E-Myth Business System | Michael Gerber 06.11.2025 51min

  In this episode, we have the privilege of speaking with Michael E. Gerber, the renowned author of the E-Myth and a pioneering figure in small business systems. Known worldwide for his groundbreaking philosophy that encourages entrepreneurs to work "on" their business rather than "in" it, Michael shares his profound insights on business systems, entrepreneurship, and the transformative power of having a dream.