Let's Talk Supply Chain

Epizody

• 550: Discover The Blueprint For Your Autonomous Supply Chain, with FourKites 29.06.2026 46min

  Jimmy Sebastian of FourKites talks about AI; visibility; the problem with 'AI-washing;' the simple steps to get started; & how to measure scalable success. IN THIS EPISODE WE DISCUSS: [02.57] An introduction to Jimmy, his background, and role at FourKites. "I care about AI that's not just powerful, but explainable, secure, and enterprise-ready." [04.38] An overview of FourKites, their evolution, the three layers that make up their offering, and the customers they serve. [07.28] How visibility has evolved from differentiator to table stakes, what that means for businesses, and how agentic AI is helping to bridge the gap. "10 years ago, knowing where your truck was was a great competitive advantage. Today, everybody has that… The problem we see now is that companies are information rich, but action poor… Visibility tells you there's a problem, but it doesn't fix it." [09.46] The difference between an AI agent and a chatbot. "It's almost like a team mate that gets the job done." [12.18] The impact 'AI-washing' is having on leaders and teams, how to avoid getting stuck in 'pilot purgatory,' and how companies can cut through the noise. "Slapping AI on everything breeds skepticism, teams get burned by pilots and once burned, twice shy." [17.14] Finding the balance for governance – understanding areas that need to be tightly controlled versus kept loose enough for innovation. [19.33] An overview of persona-based AI agents and how they're different, why they're a good fit for supply chain, and how they can help drive adoption. "Some organizations have gone the route of building one giant monolithic AI brain – we've built a team." [23.22] What AI agent autonomy really means, and finding the right balance between independence and control. "We need agents to be autonomous because that's ultimately where the value is… but it has to be under controlled conditions. It's not all or nothing. It's a dial, not a switch." [25.38] The best practices for developing that correct level of autonomy, and red flags to look out for if organizations aren't seeing the right results with AI agent autonomy. "It needs to be actively managed." [30.20] How organizations can find the balance between people and technology, and what change management and AI trust-building should look like. [33.06] How teams can get started with AI agents, the best workflows to test first – and why you don't need perfect data to start. [35.18] What success should look like, and how organizations can think about measuring it, in the short and longer terms. [37.52] From self-healing supply chains to shifting human responsibilities, the future developments we can expect in supply chain AI. RESOURCES AND LINKS MENTIONED: Head over to FourKite's website now to find out more and discover how they could help you too. You can also connect with FourKites and keep up to date with the latest over on LinkedIn, Facebook or YouTube, or you can connect with Jimmy on LinkedIn. If you enjoyed this episode and want to hear more from FourKites, check out: 536: Prevent Supply Disruptions and Protect Revenue, with FourKites 235: Use Real-Time Visibility To Transform Your Entire Supply Chain, with FourKites Check out our other podcasts HERE.
• 549: Detect Anomalies Before They Show Up As Cost, with Reveel and GOAT Group 22.06.2026 28min

  Gabrielle Murabito of Reveel & Gloria Seckler of GOAT Group talk about anomaly detection; data & visibility; & why automation is key to finding issues early. IN THIS EPISODE WE DISCUSS: [02.42] An introduction to Gabrielle, her background and role at Reveel; and a reminder of who Reveel are, what they do, and their customer profile. "We help shippers level the playing field with their carriers, and understand where their spend is going across all modes of transportation." [04.22] An introduction to Gloria, and GOAT Group. [05.18] What anomaly detection means in a shipping context. "It's having the systems and models in place to understand what that baseline looks like so you're able to detect surges, whether they're up or down, before they snowball." [06.30] Why anomaly detection is such a challenge, and the impact early anomaly detection could have for businesses. "When we're talking about hundreds of thousands of packages shipped on a monthly basis, a lot of times anomalies are hidden between the averages… But that 1% can scale and turn into losses in profit margin or customer satisfaction – so it's really important to catch them early." [08.08] The vast amounts of data involved in large volume shipping, why 'you don't know what you don't know,' and the importance of automation to identify problems early. "Teams can't manually audit every invoice that comes through, especially if they're a large volume shipper… And a lot of issues aren't obvious. So, without any type of automation, they're really hard to catch." "Early anomaly detection expands your visibility into those 'unknown unknowns'." [09.46] Real-world examples of hidden anomalies that could impact your business. [11.25] How Reveel capabilities help GOAT Group with anomaly detection. [13.10] A recent challenge GOAT experienced with FedEx packages, and exactly how that issue was identified. [15.33] The potential business impact if that FedEx issue wasn't identified so quickly. "The speed with which we can pinpoint issues is super important." [17.07] Whether a company could ever catch an anomaly like this without a solution like 'Weekly Insights' from Reveel. [18.44] How Reveel insights helped GOAT resolve the FedEx issue, and the importance of collaboration and feedback. "Instead of spending time finding the issue, you spend time finding a solution." [20.44] From identifying trends to asking the right questions, Gabrielle and Gloria's advice for shippers who may not have access to the kind of data Reveel provides. [22.11] The big potential in AI for the future.   RESOURCES AND LINKS MENTIONED: Head over to Reveel's website now to find out more and discover how they could help you too. You can also connect with Reveel and keep up to date with the latest over   on LinkedIn, Facebook or Twitter, or you can connect with Gabrielle or Gloria on LinkedIn. If you enjoyed this episode and want to hear more from Reveel, check out: 528: Is Your Shipping Budget Ready? Survive the 2026 GRIs with Reveel and Paccurate 474: Leverage Data-Driven Optimization to Mitigate Tariffs, with Reveel 453: Driving Supply Chain Innovation with Reveel and Deposco 357: Leverage the Power of Shipping Intelligence, with Reveel Check out our other podcasts HERE.
• 548: 2026 Market Review - Explore Key Challenges, Opportunities and Drivers, with SecurSpace 15.06.2026 48min

  Bobby Strenk of SecurSpace talks about cargo theft; market challenges & opportunities; & equipping suppliers to redefine their competitive advantage.   IN THIS EPISODE WE DISCUSS: [02.51] An introduction to Bobby and his role at SecurSpace. [04.07] An overview of SecurSpace and their customers. "It's like Airbnb but, instead of booking a home for vacation, you're booking parking and storage for containers, trailers, chassis and trucks!" [06.04] Why industrial outdoor storage is mission-critical, and the current market gaps. [08.50] From a brand new partnership to product integrations, what SecurSpace have been working on since they were last on the show. "Parking and storage is evolving at a rapid pace… and we want to put our network into the hands of more people." [15.07] What the industry landscape and macro impacts look like right now for SecurSpace and their customers. "Demand is there, but capacity is constrained… There's a chance we're going to start seeing congestion at warehouses, rail hubs and ports. So, for us, that means we're going to see a heightened need for drop yard storage." [18.58] How the current landscape and challenges are translating to a business level, what leaders are focusing on, and the key strategies at play. [23.11] The ongoing evolution of cargo theft, and why collaboration will be key to tackling it. "Criminals are staying a step ahead, and AI accelerates that… But we're at a point where people understand the importance of working together to solve the problem." [25.37] How SecurSpace is tackling the issue of cargo theft, and how their customers are responding to their solutions. [30.03] Bobby's big takeaways and learnings from his attendance at the recent National Association of Industrial Outdoor Storage's annual Summit. "What can we do to ensure this facility is fully functional, dynamic and secure?" [34.17] From automation to visibility, a closer look at SecurSpace's next-generation IOS. [36.54] How SecurSpace are equipping suppliers to redefine their competitive advantage, and what competitive advantage actually looks like for them. [41.56] The biggest areas of opportunity for the second half of 2026.   RESOURCES AND LINKS MENTIONED: Head over to SecurSpace's website now to find out more and discover how they could help you too, or you can connect with Bobby on LinkedIn. If you enjoyed this episode and want to hear more from SecurSpace, check out 451: Cargo Theft is a $700+ Million Problem. What Can Shippers and Carriers Do? or 363: Grab On-Demand Access To Yard Space, with SecurSpace. Check out our other podcasts HERE.
• 546: Driving Efficiency From Collaboration, with BlackBerry Radar and Gulf Winds International 01.06.2026 43min

  Jason Anderson of BlackBerry Radar & Alysse Ligon of Gulf Winds International talk about their partnership, solving fleet challenges & driving efficiency.  IN THIS EPISODE WE DISCUSS: [04.18] An introduction to Jason and his background. [04.45] An overview of BlackBerry Radar, what they do, what's new for them since they were last on the show, and what we can expect in 2027. "We're different to other companies that do asset pairing, because we can pair anything – the chassis to the container, the trailer or the chassis to the power unit, all three! It's a very versatile, flexible system." [06.16] An introduction to Alysse and Gulf Winds International. [07.20] Why Gulf Winds decided to build a controlled GPS-enabled fleet of chassis, allowing them to easily right-size their pool and plan fleets in advance. "Chassis are one of the most operationally painful pieces of equipment in our industry. They're expensive, they move constantly, nobody ever knows where they are… So GPS is completely non-negotiable for us." [09.00] From real-time location to usable data, the key challenges Gulf Winds were trying to tackle. "Real-time data unlocks everything." [12.05] Jason and Alysse's reflections on what's happening in the industry today with technology adoption and future evolution. "The data layer is finally maturing, the standards are improving, cost of visibility has come down… AI is the obvious next wave but, the truth is that, AI is only as good as the data underneath it. So the operators that win the next five years are the ones who've invested in clean data infrastructure NOW. AI on top of a messy data layer is just faster chaos." [16.07] Understanding the problem first: how Gulf Winds realized they were ready for a new partnership. [17.07] The challenges Gulf Winds experienced with their prior pairing solution, the approach they took to finding the right partner, and why they wanted to go back to basics by focusing on their core competencies. "A lot of operators struggle with build vs buy, especially in 2026 when the ability to build software is so easy." [20.13] How BlackBerry Radar approached Gulf Wind's challenges to develop the right solution. "It was presented to us a puzzle, with one big missing piece." [22.22] How easy access to BlackBerry data helps Gulf Winds drive efficiency. [24.03] The BlackBerry Radar API integration, how it helps customers turn data into real-time automations that improve efficiency and reduce cost, and how it empowers them with a 'confidence score' for decision-making. [29.05] A closer look at the Gulf Winds and BlackBerry Radar partnership, and how they worked in collaboration to build out the ideal solution, from discovery to implementation.  "It was iterative – which is how a partnership like this should work." [31.02] Why good partnerships can help break down siloes, and how Gulf Winds manage internal change management when it comes to new technology investments. [33.35] From meaningful improvement in chassis utilization to better customer experience, the positive impacts of the BlackBerry Radar solution for Gulf Winds. [36.26] The future for the BlackBerry Radar and Gulf Winds partnership.   RESOURCES AND LINKS MENTIONED: Head over to BlackBerry Radar's website now to find out more and discover how they could help you too. You can also connect with BlackBerry Radar and keep up to date with the latest over on LinkedIn, or you can connect with Jason or Alysse on LinkedIn. If you enjoyed this episode and want to hear more from BlackBerry Radar, check out 455: Discover Event-Driven Platform Technology, with BlackBerry Radar 358: Harness The Power Of Asset Tracking Engineered for Intelligence, with BlackBerry Radar 322: Innovative Asset Tracking Made Easy, with Blackberry Radar Shannon Hamilton on Authenticity and Bringing Diversity to Transportation & Logistics Check out our other podcasts HERE.  
• 545: Look At Your Supply Chain From Every Angle, with Pallet Alliance 25.05.2026 43min

  Mary Casillo & Patrick Noone of Pallet Alliance talk about people, process, partnership & performance, & how their unique approach drives results for customers.    IN THIS EPISODE WE DISCUSS:   [03.22] An introduction to Patrick and Mary, their backgrounds, and roles at Pallet Alliance. [04.42] An overview of Pallet Alliance, and the importance of using fit for purpose pallets. [07.20] What this year's MODEX theme, 'From Every Angle,' means to Pallet Alliance and supply chain optimization. "If you look at something from every angle, you're able to optimize it to the best it can be… And you're able to fix it from every angle." "It's the opportunity to tear something apart and say: 'How do we put this back together for you?'" [09.18] Why designing custom pallet programs is like playing Tetris, or being a detective. "Every customer is different, you have to figure out what fits where… And you're factfinding along the way." [10.37] A closer look at the journey to developing a new pallet program, from sourcing and testing through to suppliers and transportation, exactly why that process is so challenging, and Pallet Alliance's approach to problem-solving. "The amount of work is monumental. We're so successful because we do all of it for them with our pallet management program… We want to make people in procurement look good." [14.38] What makes Pallet Alliance's process different from traditional sourcing approaches. [17.00] In a landscape increasingly defined by AI, why Pallet Alliance strive to find the balance between people and technology, and why AI is only as good as the data you feed it. "Part of the challenge we have now is that people understand that the data is wrong, but they don't want to invest the time to allow us to fix it for them. Or, it's that automatic RFQ, without thinking about bad data in, bad analysis out." [24.19] The kind of impact Pallet Alliance customers typically see, and how they can continue to uncover substantial savings across locations even with long-term customers. "We can save millions year over year through cost savings, more efficiency, and education in general." "We're all pallet heads!!" [26.04] What results can look like for Pallet Alliance customers, and how to measure them. "We don't have a crystal ball, but we can see where things are going. And if we can see that, we can be proactive instead of reactive, and that's something our customers really appreciate." [28.19] A selection of case studies exploring how Pallet Alliance have helped customers avoid fines, improve customer experience, meet high demand, and utilize improved materials to boost resilience and drive huge cost savings. [33.46] Where teams should start when approaching a new pallet program, and the small steps they can take towards making meaningful change. [36.00] What Mary and Patrick want listeners to take away from today's discussion. "Pallets and crates are way more complicated than you think!!" RESOURCES AND LINKS MENTIONED:   Head over to Pallet Alliance's website now to find out more and discover how they could help you too. You can also connect with Pallet Alliance and keep up to date with the latest over on LinkedIn, YouTube, Facebook or X (Twitter) or you can connect with Mary or Patrick on LinkedIn. If you enjoyed this episode and want to hear more from Pallet Alliance, check out epsidoes: 501: Uncover Hidden Inefficiencies and Opportunities, with Pallet Alliance 482: Transform the Way Your Business Moves, with Pallet Alliance 146: A Holistic Approach to Pallets Check out our other podcasts HERE.
• 544: How To Move Toward Intelligent, Connected Execution, with Infios 18.05.2026 31min

  Scott Kramer of Infios talks about intelligent supply chain execution; why visibility & optimization are key building blocks; & leveraging AI the right way.  IN THIS EPISODE WE DISCUSS:   [02.25] An introduction to Scott, his role at Infios, and his background. [03.20] An overview of Infios, who they are, and what they do. [03.50] The ethos that has informed Infios's journey with AI and new technology. "From the beginning, our solution has been based around adaptability and openness. And now, with the advent of not just AI but AMRs, that openness has allowed us to navigate these waters more easily. We're flexible in how we can operate in this environment." [05.51] Why visibility and optimization are the building blocks for AI-enhanced execution. "Visibility and optimization are still important… But when we add the agents, they can understand what's going on, prescribe solutions, and take away a lot of the heavy lifting of research and analysis." [06.41] What Infios's recent supply chain execution readiness report reveals about how leaders are thinking about execution and optimization, particularly around manual workflows. "Some workflows have been optimized, but only within their silo. They may have optimized a workflow for transportation or warehouse – but how do you connect them?" [09.14] The biggest issue in the market right now with AI understanding and adoption. "People are asking us: "What are you doing right now with AI?" And that's the wrong question." [11.15] Where Scott sees companies on the reactive vs proactive scale right now, why mindset is still a limiting factor, and how visibility is changing. "People are still thinking in the ways they've traditionally solved problems. They're thinking about automating a single task; they're not thinking about connecting the dots together." [13.25] How leaders are thinking about the future of technology. "The art of what's possible has changed." [15.03] Why many AI pilots still aren't getting off the ground, and how we can actually create value from AI investments. "I've seen all too often: 'I have a great technology, now let me go and search for a problem.' We really need to start with the problem, then define the technology. AI is an amazing tool, when leveraged correctly." [18.13] What intelligent, connected execution should actually look like. [20.54] Training AI slowly, how bias is holding us back, and discovering what's really possible with AI. [22.53] The benefits to teams and businesses when they achieve intelligent, connected execution. [24.18] The small steps teams can take now to position for success. "Don't think of it as an LMS problem, WMS problem or TMS problem. Ultimately, it's a customer problem." RESOURCES AND LINKS MENTIONED:   Head over to Infios' website now to find out more and discover how they could help you too. You can also connect with Infios and keep up to date with the latest over on LinkedIn or YouTube, or you can connect with Scott on LinkedIn. If you enjoyed this episode and want to hear more from Infios, check out 520: Enter the New Era of Supply Chain Management, with Infios or 532: Turning Purposeful AI into Business Outcomes, with Infios. Check out our other podcasts HERE.
• 543: Embrace A Limitless Future, with IFS Softeon 11.05.2026 36min

  Mark Fralick of IFS Softeon talks about what they do; measuring your warehouse tech ROI; joining IFS; being nimble; & embracing a limitless philosophy.     IN THIS EPISODE WE DISCUSS: [03.27] Why Mark is still so passionate about supply chain after over 30 years in the industry. "I was in the industry before Amazon made it cool!... I'm driven by this idea of inspiration, it feeds me when folks come to us with ideas and notions… there's nothing better." [04.20] An introduction to Mark, his background, and how he came to join IFS Softeon. [05.17] Softeon's recent acquisition by IFS. [06.30] What the IFS acquisition means for Softeon, and the new chapter it unlocks for them and their clients. "All the things that made us successful are going to stay the same. But being part of IFS now allows us to tap into industrial AI and the abilities that being part of a larger, AI-forward organization brings." [08.40] The ideal client for IFS Softeon. [09.37] Why being nimble is critical in the current climate. "A lot of people don't think about that as a core competency of a system. But it should be! Speed is life in our world." [11.18] The importance of flow, recognizing that every business and warehouse is different, and why IFS Softeon's approach to solution design is a key differentiator for them. "I tend not to believe in industry practices, we should just eliminate bad practices and adopt good ones… I don't want to force some industry standard… We orient our systems to be micro-tuned to your business." [14.46] IFS Softeon's unique 'challenge and refine' process, and how it helps achieve that all-important flow. "It's co-ordinated movement, and that's the key." [16.05] What AI and new technology looks like now for IFS Softeon, and how it's helping companies combat variability and unlock the next level of optimization and resilience. "If you're going to employ digital workers, you need the same ability to have measurable results that you would expect from a team member, so how do you do that? We have a circular approach to define what the digital worker does, validate the results, tune it – and create a feedback loop." [20.20] How to determine which technology ROI measurement is right for your warehouse. [22.39] IFS Softeon's unique philosophy of being limitless, and what that means for technology, competitive advantage and positioning for the future. [26.16] Why Mark is so focused on time-to-value when it comes to new projects and clients. [28.07] The other exciting announcements IFS Softeon are sharing at MODEX. "It's a really cool, best-of-both-worlds approach." [30.46] Mark's key takeaway from today's discussion.   RESOURCES AND LINKS MENTIONED: Head over to IFS Softeon's website now to find out more and discover how they could help you too. You can also connect with IFS Softeon and keep up to date with the latest over on LinkedIn or YouTube, or you can connect with Mark on LinkedIn. Check out our other podcasts HERE.  
• 542: End Yard Blindness For Good, with Aviro360 04.05.2026 29min

  Ilhan Kolko of Aviro360 talks about yard blindness and how visibility & clearer decision-making shifts teams from reactive execution to predictable performance. IN THIS EPISODE WE DISCUSS: [02.31] An introduction to Ilhan and the career journey that led him to Aviro360. [03.39] The industry challenges that led to the creation of Aviro360, and why they 'built what the industry needed.' "It's a huge industry, and you have all these generations of technology within the yard and warehouse. But at the yard level, visibility is rare... And you can't manage what you can't see." [05.13] The ideal client for Aviro360. [05.59] Exactly what yard blindness means, and what Aviro360 research highlights around where and how it shows up. "There's not a lack of software in the industry! But there's a lack of real-time input from the yard. You don't know where assets are, who checked in and out, how long it took to process – and you don't have control over the decisions being made." [07.45] From congestion to safety, the big business impacts of yard blindness. "To mitigate, operators either slow down, to not make mistakes – so the entire operations slow down – or they rush, and give up on safety and security." [09.34] Why yard blindness is causing decision latency, and how that impacts throughput and reliability. "It's all about data confidence. Decision latency is not only an inefficiency, but your service quality also goes down. Everything you offer to your customers, everything in your ecosystem – it's all impacted negatively. There's brand erosion that goes along with it." "If you have 6,000 containers in the yard, we can capture the entire inventory in less than an hour, with 99% accuracy." [13.45] Shifting visibility from passive to actionable to drive results, without manual labor. "When you have reliable data, used in a proactive way, it helps us execute workflows perfectly." [15.31] How Aviro360 solutions bridge the gap and work alongside existing systems to solve issues with legacy tech and siloes. "We don't want to be a system of record – we want to be a system of reality." [18.23] What integration and onboarding looks like with Aviro360. [20.34] How better visibility and clearer decision-making helps teams move from reactive execution to predictable performance. [21.47] How Aviro360 helps customers save more than $650,000 per year, per site. "We've become part of our customers AI transformation story." [24.26] 'This is real' – Ilhan's final takeaway from today's discussion.   RESOURCES AND LINKS MENTIONED: Head over to Aviro360's website now to find out more and discover how they could help you too. You can also connect with Aviro360 and keep up to date with the latest over on LinkedIn, or you can connect with Ilhan on LinkedIn. Check out our other podcasts HERE.  
• 541: How 3PLs and Consultants are Reshaping Warehouse Automation, with TGW Logistics 27.04.2026 30min

  Meagan Gauthier of TGW Logistics talks about how 3PLs and consultants are reshaping warehouse automation, and the business potential in transformation.   IN THIS EPISODE WE DISCUSS:   [02.13] An introduction to Meagan and her role at TGW Logistics. "I have an engineering background, so that allows me to connect the operational KPI's to the financial realities and ROI in a very practical way. I help simplify automation decisions, align stakeholders and help clients feel more confident in investment in automation." [03.27] An overview of TGW Logistics – who they are, what they do, and how they help their customers. "We are Team Possible!" [05.33] The evolution of the warehouse automation industry, the impact of decisions made during the pandemic, and where the industry is now. "The industry has shifted from an urgency-based automation to a strategy-based automation... We're seeing companies hone in on smart, scalable, flexible integration and total system performance." [08.18] With a 2025 survey revealing that 63% of respondents say their operations are still fully manual, where TGW see organizations on their automation and integration journeys, and the mindset shift that's starting to move the needle. [11.20] How leading 3PLs and consultants are reshaping warehouse automation, and the one thing that's top of mind for all of them. [14.12] The common gaps TGW see between expectations and strategy decks and real-world execution, the key focus areas to drive success, and why culture is critical. "Feedback is a gift!" [17.26] How integrators can partner more successfully with consultants, the questions they should be asking, and the mindset they should be embracing to drive success. "It starts with curiosity and neutral alignment." [18.50] Who actually influences decisions when multiple stakeholders are involved in transformation projects, from executives and operations to finance and IT, and how teams can navigate that complexity. "The teams that can translate and speak the language of their stakeholders, those are the teams that win." [20.42] Meagan's approach to building long-term partnerships, not just transactional sales. [21.56] TGW's 3D walkthrough that brings typically 2D product demos to life. [23.18] The potential business impact that can be achieved through successful warehouse automation. "Warehouse automation, done right, is a competitive advantage not a cost center." RESOURCES AND LINKS MENTIONED:   Head over to TGW Logistics' website now to find out more and discover how they could help you too. You can also connect with TGW and keep up to date with the latest over on LinkedIn, Facebook, Instagram or YouTube, or you can connect with Meagan on LinkedIn. If you enjoyed the show and want to hear more from TGW Logistics, check out 465: Your Fulfillment Transformation Starts Now, with TGW Logistics. Check out our other podcasts HERE.
• 540: Discover Why Visibility Isn't Fixing The Last Mile, with OneRail 20.04.2026 44min

  Bill Catania of OneRail talks about why visibility isn't fixing the last mile, simplifying complex tech stacks & translating AI investment into outcomes.  IN THIS EPISODE WE DISCUSS: [02.49] An introduction to Bill and OneRail, and how their commitment to innovation and collaboration has seen many of their customers become investors. "About a third of our capital has come from our partners – and there's no greater compliment." [05.38] OneRail's attendance at Manifest over the years, and the current conversations dominating the show, from AI to partnership. "AI is the topic of the day. I don't want to say it's an over-used term, but we have to be specific. Is it AI-native, agentic AI or AI optimization?" [07.51] How OneRail has evolved alongside their customers needs, the current landscape of last mile, and how the big factors impacting it are translating into challenges for businesses. "Wholesalers have to solve problems further up in the order stream." "When you have a start-up, you learn more about yourself as you grow. Our early positioning was last mile orchestration. That's not what we are any more. We're a transformation enabler for the whole order lifecycle." [12.21] Visibility alone doesn't solve problems – why execution is key. "Visibility is a great thing, there's a lot of growth from a tech standpoint. But the industry is looking at visibility and saying: 'Now what?'" [14.39] Why visibility is only a starting point, how OneRail future-proofed their platform by building with AI from the ground up, and how companies should be using AI now. [22.43] Why early AI investments aren't necessarily driving the expected outcomes, the importance of simplifying complex tech stacks, and why AI is making SaaS solutions work harder. "There's a lot of experimentation, but it all comes back to working with solutions that are natively producing primary data. And you need to narrow your stack." [25.34] Turning AI and visibility into outcomes. "The problem is not having a clear vision of what the outcomes need to be… Be an expert in your outcomes. If you can't work backwards, I don't see how you can even implement an AI solution." [26.58] How OneRail implemented an AI delivery support solution, where AI answered 41% of calls for faster customer response times and increased profitability, and the importance of finding the balance between people and technology. [28.38] The opportunities for growth when you work with OneRail, how continuous improvement is critical to success, and why OneRail is putting a focus on profit-per-stop to turn transportation from cost center to revenue driver. [33.11] Bill's advice for making your next steps with AI a success. [36.40] The intersection of shopper marketing, payments and supply chain – what excites Bill about the future of the industry, and his predictions for 2026. RESOURCES AND LINKS MENTIONED: Head over to OneRail's website now to find out more and discover how they could help you too. You can also connect with OneRail and keep up to date with the latest over on LinkedIn, YouTube, Facebook or X (Twitter) or you can connect with Bill on LinkedIn. If you enjoyed the show and want to hear more from OneRail, we have plenty more great content for you. Check out: 496: AI-Powered, Human-Led – Discover the Future of Routing, with OneRail 481: Combine the Power of In-House and Outsourced Fleet Management, with OneRail 461: Go Behind the Scenes of a History-Making Partnership, with OneRail and PepsiCo 440: Level Up Your Fulfillment Capabilities, with OneRail 419: Discover OmniPoint Inventory Visibility and Tackle Shrinkage, with OneRail 393: Get 100% Visibility Over Your Final Mile, with OneRail 349: Deliver a Frictionless Last Mile, with OneRail Check out our other podcasts HERE.    
• 539: Discover How Express Shipping Shapes Modern Commerce, with ShipStation and DHL Express 13.04.2026 38min

  Jesscia Webb of ShipStation & Rachel McGarry of DHL Express talk about changing consumer behavior & how express shipping & new tech is shaping modern commerce.  IN THIS EPISODE WE DISCUSS: [02.14] An introduction to Jessica and her role at ShipStation, and Rachel and her role at DHL Express. [03.50] The evolution of the e-commerce market and the factors influencing it, from cost to consumer experience. "The shopping experience for consumers has changed. Now shopping and shipping is the same." [07.03] What ShipStation's recent report reveals about customer expectations for delivery, and how much they're willing to pay for premium and express shipping. [09.18] How delivery speed translates to brand trust, credibility and reliability, and the online research consumers are willing to carry out to find the right shopping experience. "If you don't have those options, the customer will go to another brand. Delivery options and speed are part of the full brand and shopping experience, starting at the checkout." [11.50] Willingness to pay: when and where consumers typically expect free shipping, when they're happy to pay, and how much. [16.52] How technology with ShipStation helps SMBs get visibility into buyer behavior around shipping choices. [18.42] How SMBs can turn this data into customer insights to make smarter, more confident decisions. [19.40] What ShipStation's report reveals about AI-mediated shopping, and how companies need to invest in AI if they want to get ahead of the game. "80% of customers are already using some sort of AI chatbot for shopping or decision-making… So if that many people are willing to trust AI in their day-to-day life, it's something that e-commerce brands need to take seriously." [21.54] Why AI and a lack of accurate data can undermine trust if done wrong. "The fragility is in the data." [23.05] How SBMs can compete, in a climate where margins are being squeezed from all angles, and what they can leverage as a differentiator instead of a focus on price. "Having this data and understanding what customers are actually willing to pay for that premium delivery will help you keep those margins under control." [24.36] The top three priorities for e-commerce businesses, the importance of testing solutions and measuring outcomes, and how you can focus on speed and convenience without sacrificing profitability. [26.42] A case study exploring how one ShipStation customer leveraged the rate shopping feature to multiply operations x3 in peak season without adding headcount, whilst another was able to expand into new regions and create new revenue streams. [30.59] What 2026 is going to bring for the industry and ShipStation. "There's a lot of uncertainty, but with that shift there's such incredible areas of opportunity for carriers and technologies to unite in a way that's really meaningful." RESOURCES AND LINKS MENTIONED: Head over to ShipStation's website now to find out more and discover how they could help you too. You can also connect with ShipStation and keep up to date with the latest over on Facebook, LinkedIn or Instagram, or you can connect with Jessica or Rachel on LinkedIn. Check out our other podcasts HERE.
• 538: Enjoy Ecommerce Delivery at the Speed of Flight, with DeliverDirect 08.04.2026 40min

  Jeffrey Elder of Delta Air Lines & Derreck Travers of SmartKargo talk about DeliverDirect & combining speed, tech & simplicity for the best shipping experience. IN THIS EPISODE WE DISCUSS: [02.06] An introduction to Derreck and SmartKargo. [02.33] An overview of DeliverDirect – who they are, what they do, and how they help their customers. "We're an alternative delivery network… We're pulling different carriers together, with Delta as the middle mile." [05.47] The ideal client for DeliverDirect. [06.54] Why speed is a top priority for e-commerce businesses, the challenge of balancing speed and cost, and how DeliverDirect's network helps tackle that. "The most successful e-commerce companies have strategies focused on serving the customer with speed. But the challenge retailers have is that speed often comes with a cost." [09.28] How Delta partnered with SmartKargo to create DeliverDirect, specifically to tackle shipper's key pain points from predictability to pricing. "It's January, you've planned the year and know the numbers you have to execute to. And then, a few weeks later, someone upgrades 1,000 zip codes to the next zone, and all your rates increase… For shippers, it makes it really difficult to plan – and we're talking about big dollars." [13.01] How Delta recognized its own limitations when wanting to enter the small package delivery business, what they were looking for in a partner, and how and why they chose SmartKargo. "Innovation is important for Delta, but recognizing what we do well, and what we don't do well, has also been very important. That's how things really came together." [15.51] A closer look at how the solution works, from pickup to doorstep. [19.40] The technology that powers DeliverDirect, and how businesses can customize their solution with add-on features. [21.36] What integration, communication and customer relationships look like with DeliverDirect. "Lots of service providers are trying to reduce cost, and they're making things self service. We've gone out of our way to do the opposite. We're very integrated and engaged with customers." [23.55] The biggest benefits revealed from DeliverDirect's recent customer survey. [27.18] How DeliverDirect is helping businesses reduce cost and make sustainability progress. [28.30] A case study exploring how DeliverDirect helped a small retailer optimize delivery, with cost in mind, to reduce delivery speed by days and enhance customer satisfaction. [32.55] Jeffrey and Derreck's predictions for the year ahead, and what they'll be focusing on at DeliverDirect. "It's a great time to be a shipper, but there will be a capacity crunch… There's a lot of players in this business now. There's going to be a lot of pressure put on businesses to be viable and profitable. And I worry that customer experience is going to suffer as a result." RESOURCES AND LINKS MENTIONED: Head over to DeliverDirect's website now to find out more and discover how they could help you too. You can also connect with DeliverDirect and keep up to date with the latest over on LinkedIn, or you can connect with Jeffrey or Derreck on LinkedIn. Check out our other podcasts HERE.
• 537: How To Ask Better Questions and Drive Project Success, with Brecham Group 06.04.2026 46min

  Chris Hamley of Brecham Group talks about setting projects up for success; asking better questions; why implementation isn't the end; & progress NOT perfection.  IN THIS EPISODE WE DISCUSS: [04.01] An introduction to Chris and Brecham Group. "Too many organizations focus on perfection. Really, our goal is to suck less. It's to get better, change how you think about the way you do business, and evolve every day." [06.25] Why technology projects fail: the problem with people, why we need to define what failure actually looks like, and the experience that taught Chris to ask better questions. "Too often it's not that the project was a failure, but it's that it didn't achieve the success that was expected… And the degree of that is defined by: how well did we talk and understand what we were doing – and were we ready for it?" [12.10] The importance of diving deep, before you even start a project, and how mismatched expectations and project failures can be prevented by having better conversations. "It's more than asking better questions, it's having better conversations. Because when you're asking a question, you're looking for an answer… How do you give a conversation prompt instead of a yes or no? That uncovers the detail." [17.06] From a lack of shared language to rigidity in project structures, why customers don't ask the right questions or have the right conversations up front. "People have a fear, because they don't always have that breadth of knowledge, of asking questions that make them look stupid. I've never suffered from that!" [21.34] The key questions businesses should ask potential partners at the beginning of any new project. [24.10] Chris's advice for facilitating better communication between client and vendor. "You've got to come without ego or fear about what you do or don't know… Hear about what other people have done to be successful, and learn from it." [26.11] How companies can keep positive communication going over time, and why the 'course-correcting' part of a project is more important than the 'go-live.' "There's a misnomer that implementation is the end of a project – in reality it's maybe 60%. Then it becomes: what did we expect on a day-to-day or week-to-week basis, how do we expect the results to change, what will adoption look like... And that's a joint conversation." [31.06] Whether striving for perfection is ever realistic. "If you had a static environment where everything was the same every single day, you could probably be perfect at it. But I don't know where that exists." [32.12] The impact created when companies do ask the right questions and have better conversations with their partners. "It's about value realization. We all have financial or performance objectives we're trying to hit. When we have better conversations… it ultimately allows you to achieve the overall result faster." [37.51] What businesses need to be thinking about now to prepare for success in 2027. [38.59] Teaser alert: news on a brand new project partnership between Brecham and Let's Talk Supply Chain.  RESOURCES AND LINKS MENTIONED: Head over to Brecham Group's website now to find out more and discover how they could help you too. You can also connect with Brecham Group and keep up to date with the latest over on LinkedIn, or you can connect with Chris on LinkedIn. If you enjoyed this episode and want to hear more from Brecham Group, check out 515: Experience Precision Supply Chain Operations, with Brecham Group or their live show Performance Paradox. Find our other podcasts HERE.
• 536: Prevent Supply Disruptions and Protect Revenue, with FourKites 01.04.2026 48min

  Stephen Dyke of FourKites talks about inbound logistics: fragmentation; manual work; data siloes; AI; & why the receiving dock is such an under-invested area. IN THIS EPISODE WE DISCUSS: [03.25] An introduction to Stephen, his background combining computing and supply chain and, as a self-confessed 'passionate practitioner,' what he loves about supply chain. [07.05] An overview of FourKites – who they are, what they do, and how they help their customers. "Over the last five years, we've really become a supply chain orchestration control tower… and embedded persona-based AI agents." [10.33] Why 2026 MIT research found that fragmented inbound logistics is still wreaking havoc across organizations, what that fragmentation typically looks like, the big impacts coming from it, and what that all means for businesses. "On average, a common inbound operation can have anywhere between six and eight different internal applications that teams need to be able to plan and execute against. That's created siloes… and fragmentation naturally spirals." [14.38] Why the transfer of data is central to the issue of fragmentation and siloes, the core business disciplines that need access to historically logistics-owned data, and how they're actually getting it. "Data is everywhere… But it's not distilled and harmonized into one connected language." [19.41] The type of manual work inbound teams are still doing daily, the problem with human validation, and why a shift from reactive to proactive action is critical. [22.31] From manual status updates and delay notifications to document processing, what supplier communication typically looks like and why it's so hard. "Since EDI, every operational team has been chasing standardization, compliance and reliability. But there's not going to be a perfect standard format, a perfect technology." [24.47] The first thing you should do if your inbound process still runs on spreadsheets and phone calls, and why transformation and innovation is more than just an operational benefit. "Qualify and quantify the level of pain, challenges and tolerance that you have across the whole execution ecosystem." "I've never been around an operational team that doesn't look for that thrill of modernizing – there's a great mental and emotional benefit that comes from trying to drive ones destiny forward." [30.13] Why the receiving dock and yard don't get as much attention as areas like outbound delivery, and the business cost of not looking at them equally. [33.02] The power of AI within your ecosystem, and how it can change the way teams make decisions. "When AI is placed within the broader supply chain planning and execution capability, a lot of great opportunities arise." [37.05] The key tenants of gold standard inbound logistics, and the potential benefits from achieving it. [40.27] The one thing listeners should take away from this conversation.   RESOURCES AND LINKS MENTIONED Head over to FourKite's website now to find out more and discover how they could help you too. You can also connect with FourKites and keep up to date with the latest over on LinkedIn, Facebook or YouTube, or you can connect with Stephen on LinkedIn. If you enjoyed this episode and want to hear more from FourKites, check out 235: Use Real-Time Visibility To Transform Your Entire Supply Chain, with FourKites. Check out our other podcasts HERE.
• 535: Experience A New Industry Standard In The Yard, with Terminal Industries 30.03.2026 55min

  Darin Brannan talks about Terminal Industries & what they do; building the industry's only Yard Operating System; & reinventing the future of logistics. IN THIS EPISODE WE DISCUSS: [03.25] An introduction to Darin, his background, the recipe for business success that led to the founding of Terminal, and why Top Gun might just have inspired his University degree. "I started, deep in Silicon Valley, as a VC investing in start-ups. And there was a point at which it looked like it could be more fun across the table as an entrepreneur, taking big ideas and revolutionizing the industry." [08.59] What Darin has learned from advising and investing in companies at the intersection of AI, logistics, and vertical SaaS, and the power of being AI native. "These businesses are disruptive. We're delivering products that are 10 to 20 times the capabilities of the market, at half to one third of the price, with one third of the deployment time, that are three times easier to use." [12.39] The big inhibitors to success in the yard logistics market, why SaaS doesn't work, and an overview of Terminal Industries – who they are, what they do, and how they help their customers. "There's been a massive adoption problem with technology in the yard logistics sector. It's a headscratcher given it represents a third of all supply chain movement! Why is yard logistics such a laggard?" "We're on a bold mission to make goods flow better, faster, cheaper and cleaner every single day. It will help businesses thrive, and consumers live better." [17.18] Why Terminal is 'not a typical start-up,' and why a commitment to co-creation with industry sets them apart. [21.18] The ideal customer for Terminal Industries. [23.36] The biggest challenges in yards right now, and how the issue of yard blindness and fragmentation is creating big problems downstream. [27.32] How Terminal reinvented a customer's yard logistics and reduced check-in time from 14 minutes to 34 seconds, which in turn had a transformative downstream effect in the warehouse, and a closer look at the modular, configurable, AI-native yard operating system that makes it possible. "It was designed with industry titans for high velocity complex sites all the way down to mini sites… And it's end-to-end, which is unlike any system in the market." "Fancy tech is great, but it's all about solving problems in an economical way." [34.16] The difference between a Yard Operating System and a Yard Management System, and why the Yard Operating System is the future of logistics. "The minute a new transformational wave comes out, the incumbents say 'we're just going to bolt that on.' Within the last 12 months, every SaaS company has said they're agentic. But 99% of them are just bolting a chatbot onto their system." [41.00] A case study detailing how Terminal helped a big customer, that was losing 15% of their gate and yard capacity leading to big costs and downstream impacts, improve throughput and accuracy, boost gate capacity, reduce costs and improve employee experience, delivering three to six times ROI within 12 months. "A lot of what we sell is change management. How do you go from how you did things in the past to how you're going to do them in the future? It has to make people's day better and make them champions, and have a real cost benefit – not in three years, but in 12 months." [47.01] Terminal's focus for 2026, and the next big transformation they're driving for yard logistics in the future.   RESOURCES AND LINKS MENTIONED: Head over to Terminal Industry's website now to find out more and discover how they could help you too. You can also connect with Terminal and keep up to date with the latest over on LinkedIn, X (Twitter) or YouTube, or you can connect with Darin on LinkedIn. Check out our other podcasts HERE.
• 534: Move From Excel Chaos to Agile, Data-Driven Planning, with Colibri S&OP 25.03.2026 50min

  Alexia Vitali of Colibri S&OP talks about what they do; why most mid‑market companies still run on Excel; & making planning simple, collaborative & impactful. IN THIS EPISODE WE DISCUSS: [03.55] An introduction to Alexia and her journey moving from Europe to Canada to build Colibri's American presence. "It's a bit like building a company inside a company… so the beginning was just about listening to planners and supply chain teams." [06.37] An overview of Colibri S&OP – who they are, what they do, and how they help their customers – and what makes them different. "Our co-founders were used to implementing solutions like Colibri, but they were so tired of long implementations and never-ending projects..." [10.19] The ideal customer for Colibri S&OP. "It's not really the size that matters – it's the mindset." [11.41] The biggest macro and micro challenges Colibri regularly see with their customers in 2026, and how their technology helps address these issues. "We're seeing market volatility, margin pressure, supplier disruptions, and shorter decision cycles." [16.17] What ROI looks like for Colibri customers, and why it goes deeper than simply cost savings. [18.51] With 80% of mid‑market companies still running their S&OP on Excel, why businesses need to make a change, and Excel's key limitations. "Excel is great! It's flexible, familiar. But it's great for what it was built for – and planning isn't what it was built for." [22.53] Despite the challenges with Excel, why most of that 80% think they're 'not ready' for a planning tool, and the common misconceptions and fears Colibri often see around the alternatives, from failure to security. "A lot of times people are traumatized by previous ERP implementations that went wrong!!" [26.43] How Colibri are leveraging simulation to help organizations build better supply chain strategies and understand their business-wide impacts. [29.58] A closer look at Colibri's supply and demand planning solutions – how they work, what teams can do with them, and what they look like versus Excel. [33.38] How Colibri solutions can make people's jobs simpler and more collaborative, and drive impactful results at a business level. "Everyone is working better together, but also better by themselves." [37.52] Why AI is changing supply chain planning, but not in the way many people expected. [40.10] A case study exploring how Colibri helped a cosmetics brand still using Excel, despite an international network and high complexity, reduce time spent on planning from 3 days to 3 hours, improve accuracy and service levels, and streamline processes. [44.00] Alexia's final words of advice   RESOURCES AND LINKS MENTIONED: Head over to Colibri S&OP's website now to find out more and discover how they could help you too. You can also connect with Colibri S&OP and keep up to date with the latest over on LinkedIn or YouTube, or you can connect with Alexia on LinkedIn. Check out our other podcasts HERE.
• 533: Navigating The Freight Downturn, with TSG Fleet 23.03.2026 44min

  Trace Haggard of TSG Fleet talks about the freight downturn; what 2026 will bring; converting what you already own into opportunity; & building partnerships. IN THIS EPISODE WE DISCUSS: [04.07] A re-introduction to Trace and TSG Fleet. [05.07] An overview of the prolonged freight recession: where it started, the factors driving it, and the impact on the industry. "During the pandemic, the smartest brains in the industry were saying: "It's ecommerce forever, now!" We were proven wrong again, and fleets took another big hit. They had to pull back, but had all this equipment. There were more trucks, trailers, and containers than there was freight to move." [09.14] Why businesses weren't prepared for just how long the freight recession has lasted. [11.54] What the freight recession has meant for TSG Fleet, and how it led Trace to look at his business in a different way to review what was and wasn't working, and pivot. "We lost track of what we were founded on." [19.28] The evolution of technology in fleet management, and what TSG's investment in maintenance and repair visibility solutions means for customers. [24.58] How TSG converted what they already own into their next big opportunity, why communication and collaboration is critical, and the importance of challenging the status quo to position for the future and identify new opportunities, without huge investments in time and money. "It all starts with constant communication with our customers, and always being willing to collaborate." [27.52] TSG's approach to creating impactful, long-lasting strategic partnerships. "The key is to talk less and listen more!" [31.25] Trace's advice for other businesses, looking at their operations in a tough landscape, for how to start identifying opportunities to pivot. "Figuring out 'how did we get here?' was the eye-opener for me." [33.33] What businesses with aging assets need to do next to keep their fleet moving, when budgets and new equipment availability are tight and replacement lead times are long. [36.30] The future for TSG Fleet, and what we can expect from the market in 2026. "There's been a huge surge in volumes in domestic freight. Usually, when the tide changes and we're on an upward swing, we see a lot more port activity and we haven't seen that yet. But that could be tariff uncertainty. I'm optimistic." RESOURCES AND LINKS MENTIONED: Head over to TSG Fleet's website now to find out more and discover how they could help you too. You can also connect with TSG and keep up to date with the latest over on LinkedIn, or you can connect with Trace on LinkedIn. If you enjoyed this episode and want to hear more from TSG Fleet, check out 431: Fleet Logistics Made Easy, with TSG Fleet. Check out our other podcasts HERE.
• 532: Turning Purposeful AI into Business Outcomes, with Infios 18.03.2026 40min

  Aadil Kazmi of Infios talks about purposeful innovation; intelligent execution; tech readiness; and turning AI into measurable business outcomes. IN THIS EPISODE WE DISCUSS: [02.14] An introduction to Aadil, and an overview of Infios. "Supply chains run best when operators can execute them on a single stack." [03.20] How Aadil's experience at Amazon sparked an entrepreneurial journey that ultimately led him to Infios. "When retailers and shippers offered faster shipping to their end customers, cart values and repeat rates went through the roof. That led me deep into supply chain..." [05.17] Aadil's focus in his role as Head of AI, what excites him, and what keeps him up at night. "We're using our own tools internally to produce what our customers will eventually use." [08.32] What purposeful innovation means to Infios, and the big unlock that happened three years ago that changed the game for AI. "We partner with customers to develop only use case driven AI workflows." "Purposeful innovation is looking at what workflows within our business depend on unstructured data and reasoning, and focusing on those for AI automation... Not everything is a fit for Gen AI." [12.08] What AI agents mean in the context of supply chain, how they're being used now, and how we can understand automation through a three-level phased framework. [15.31] How AI agents compare to traditional automation, and how businesses can decide which is the right fit for each challenge or workflow. "When companies embark on their automation journey, they should start with the highest leverage ROI workflows that have the lowest risk factor." [19.15] The challenge of organizational debt, and leaning into AI readiness by connecting people's tribal knowledge to contextualize AI decision-making. [21.41] How Infios are meeting customers where they are to overcome technology debt with intelligent orchestration. [24.55] What Aadil's Executive Roundtable at Manifest uncovered about intelligent supply chain, and how to get the most from AI adoption. "You can't just throw AI at a problem… The best way to adopt AI is to actually pull the workflow and, from a first principles perspective, re-engineer it from the ground up to be AI native." [28.31] Why technology readiness is still a big constraint on connected execution, and why AI ambition is yet to meet execution reality. [29.23] How businesses can move toward intelligent connected supply chain execution to turn purposeful AI into business outcomes, and how to measure success. [33.17] What teams should do now as they plan for the year ahead.   RESOURCES AND LINKS MENTIONED: Head over to Infios' website now to find out more and discover how they could help you too. You can also connect with Infios and keep up to date with the latest over on LinkedIn or YouTube, or you can connect with Aadil on LinkedIn. If you enjoyed this episode and want to hear more from Infios, check out 520: Enter the New Era of Supply Chain Management, with Infios. Check out our other podcasts HERE.  
• 531: Innovating Refrigerated Fleet Management, with PLM Fleet 16.03.2026 51min

  Don Durm of PLM Fleet talks about what they do; maximizing fleet flexibility; cold supply chain challenges; & leveraging trailer telematics for success. IN THIS EPISODE WE DISCUSS: [03.30] An overview of PLM Fleet and how they help their customers, and an introduction to Don and his 30+ year career, from law enforcement to supply chain. "We breathe cold chain!.. We help people manage risk, save time and money, and make big decisions." [08.58] PLM's 'personalized lifecycle management approach,' and what their consultative problem identification, solution development, onboarding and integration process typically looks like. "We work backwards to your service promises and cost targets. The challenge in the leasing world is that companies out there ask customers to live in their world, the financial world… We have a more holistic approach." [14.25] From regulatory pressures to tariffs, the biggest challenges for PLM and their customers in the cold supply chain. "We're in the midst of a great freight recession." [18.55] Why OEM lead times for trailers and TRUs are increasingly stretched, the factors driving the delays, and how they impact refrigerated fleets and their strategies to scale and replace assets. "Trailers have never been older than they are today. And, when a trailer gets that old, things start to break – expensive things." "My message to the industry: put your orders in now!" [24.21] How PLM's flexible rental and leasing solutions help customers right-size or stabilize their fleets, particularly in an environment where OEM availability is tight and demand cycles are fluctuating. [28.07] The regulatory changes reducing the number of drivers on the road, the impacts PLM anticipate in the cold chain, and how they can help. "Once the impact fully hits, capacity will tighten up. Fleets that were working on tighter margins, and utilizing these drivers, will start to go out of business." [32.32] PLM's ColdLink and TrustLink technology-enabled solutions, and how they're leveraging trailer telematics to deliver results for customers. "Don't manage the 150 trailers you've got out by looking at 150. Manage the one you've got a problem with – set your exceptions… People do what you inspect, not what you expect." [38.13] How PLM use telematics to track emissions. [39.25] A selection of case studies exploring how PLM help clients reduce carbon, save fuel, and reduce costs with their solutions, from a shift to electric vehicles to old-to-new replacement. "Nobody goes green until it pays green." [43.53] Don's final words of advice. "This period of time is all about managing risk. Do you really want to put your money into an asset that's going to depreciate immediately?" RESOURCES AND LINKS MENTIONED: Head over to PLM Fleet's website now to find out more and discover how they could help you too. You can also connect with PLM Fleet and keep up to date with the latest over on LinkedIn, YouTube or Facebook, or you can connect with Don on LinkedIn. EXCLUSIVE OFFER: Get: 10% off a rental order with PLM Fleet until March 31. Quote *PLM Rental LTSC.* Check out our other podcasts HERE.
• 530: Navigate Supply Chain Disruption and Resilience, with ProcureAbility 11.03.2026 53min

  Carlos Perico of ProcureAbility talks about supply chain resilience in 2026; tariffs & disruption; supplier relationships; & key strategies for the future.    IN THIS EPISODE WE DISCUSS: [03.47] An introduction to Carlos, and how his international experiences helped shape his career. "I'm passionate about travel, culture, food – and my career has supported that... My career has been very relationship driven, and that international exposure has helped me tremendously." [07.40] An overview of ProcureAbility – who they are, what they do, and how they help their customers. [09.11] The current landscape of ongoing disruption, the biggest industry challenges in 2026, and Carlos's advice to help businesses stay on top. "Change is the only constant… We're getting more resilient – because of practice! But the impact is real." [15.16] What supply chain resilience really means in 2026, the power of strategic partnerships, and the importance of traceability. "It means knowing your risk and how you can manage it. And it implies you understand there's disruption ahead – in supply chain, we can't be naïve… 'Things will change and I need to adapt' should be your operational model." "You need to have strategic partners. You need to understand your supply chain… Can we invest together, share information, co-create so we're more agile together?.. It's in our best interests to work closely, but that doesn't come easy." [26.20] What ProcureAbility's recent survey, in partnership with ProcureCon, reveals about the biggest challenges in 2026, and how supply chain leaders are navigating impacts from disruptions to shortages. [32.18] With tariff instability set to continue in 2026, how the issue interplays with other core industry challenges. "There's a lot more cost. But that hasn't completely translated to the consumer… The market was expecting it to be worse. That tells me that the middle guy is the one absorbing that, and CEO's are hoping they can ride the wave. That's not sustainable." [35.36] How equipped organizations actually are to adapt to tariff instability. "The lack of visibility is the biggest risk." [38.01] Changing supplier relationships: what organizations now expect from their suppliers, whether or not suppliers are actually meeting those expectations, and why it's crucial to remember that the best client-supplier relationships are two-way. [44.03] The next steps listeners should take to navigate disruption and resilience in 2026.   RESOURCES AND LINKS MENTIONED: Head over to ProcureAbility's website now to find out more and discover how they could help you too. You can also connect with ProcureAbility and keep up to date with the latest over on LinkedIn or YouTube, or you can connect with Carlos on LinkedIn. If you enjoyed the show and want to hear more from ProcureAbility, check out 462: Procurement Unlocked: Sourcing Best Practices in a Tariff-Driven World, with ProcureAbility. Check out our other podcasts HERE.