Big Business with Brittney Saunders

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• The retail apocalypse is here... 05.07.2026 24Min.

  I'm sure you've all noticed a shift in retail. It feels like every day we're waking up to the news of another business going into administration, receivership, or going completely online. But what is the cause of this retail apocalypse? Has in-person shopping really come to an end? In today's episode, Britt shares her thoughts on all of the above and where she thinks retail is heading in the next 5 years. And... is it a good thing?  LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bigbusiness_podcast TikTok - @brittney_saunders  YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITSHost: Brittney Saunders. Executive Producer: Xander CrossManaging Producer: Ricardo Bardon Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficialSee omnystudio.com/listener for privacy information.
• When should you FIRE someone? 👀 30.06.2026 15Min.

  Yes, you read the episode title correctly. Britt is explaining exactly how you fire someone... BUT WAIT, there is context to this. We got sent a DM from a business owner in crisis with a difficult employee, and doesn't know what her next steps are. LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bigbusiness_podcast TikTok - @brittney_saunders  YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITSHost: Brittney Saunders. Executive Producer: Xander CrossManaging Producer: Ricardo Bardon Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficialSee omnystudio.com/listener for privacy information.
• Exposing the truth about Influencer Updates (ft. Influencer Updates) 28.06.2026 43Min.

  How do you turn an influencer gossip page into a legitimate business? This week, Britt sits down with Amber, the creator behind Influencer Updates, to uncover the truth behind one of Australia's most talked-about social media accounts. From how the page actually makes money to the biggest misconceptions surrounding Amber herself, Amber shares what it's really like running a platform followed by tens of thousands of people, including the influencers themselves. It's a conversation that might completely change the way you think about gossip pages and the business behind them. LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bigbusiness_podcast TikTok - @brittney_saunders  YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITSHost: Brittney Saunders. Executive Producer: Xander CrossManaging Producer: Ricardo Bardon Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficialSee omnystudio.com/listener for privacy information.
• Addressing the STAX receivership (ft. Anaita Sarkar) 25.06.2026 31Min.

  With the announcement that STAX has entered receivership, Britt has recorded an extra special bonus episode addressing the situation. Also joined by Anaita Sarkar from Hero Packaging, they unpack what the owners of STAX would be going through right now, how they would handle the situation from a PR perspective, and address the public perception of the brand. LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bigbusiness_podcast TikTok - @brittney_saunders  YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITSHost: Brittney Saunders. Executive Producer: Xander CrossManaging Producer: Ricardo Bardon Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficialSee omnystudio.com/listener for privacy information.
• Can we talk about customer complaints? 23.06.2026 14Min.

  Britt always says, "It's not personal, it's just business"... but what happens when a customer decides to make it personal? In today's episode, we're diving into one of the trickiest parts of running a business: customer service. From unreasonable complaints and difficult customers to navigating situations where the customer believes they're always right, Britt shares her thoughts on where businesses should draw the line and how to handle conflict without losing your cool. LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bigbusiness_podcast TikTok - @brittney_saunders  YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITSHost: Brittney Saunders. Executive Producer: Xander CrossManaging Producer: Ricardo Bardon Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficialSee omnystudio.com/listener for privacy information.
• Have Fayt and other brands lost their sparkle? 21.06.2026 26Min.

  Britt is feeling inspired today, so much so that she's sat down at 8pm to record this episode. Many businesses have been posting on social media recently, all essentially saying the same thing but in different ways. All signaling a shift that seems to be hitting every business that has experienced a growth phase. What is it, though?  LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bigbusiness_podcast TikTok - @brittney_saunders  YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITSHost: Brittney Saunders. Executive Producer: Xander CrossManaging Producer: Ricardo Bardon Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficialSee omnystudio.com/listener for privacy information.
• Fayt is officially bringing back our swim range 👙 16.06.2026 17Min.

  Huge exclusive news in today's bonus. Britt announces the comeback of Fayt's swim range. What is in store for the new swim range, and when can you expect it to be available to purchase? All is revealed and more in today's episode. LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bigbusiness_podcast TikTok - @brittney_saunders  YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITSHost: Brittney Saunders. Executive Producer: Xander CrossManaging Producer: Ricardo Bardon Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficialSee omnystudio.com/listener for privacy information.
• The truth about Blue Eyed Kayla Jade (Ft. Skincaredavey from BWU) 14.06.2026 47Min.

  Talk about cutting it fine! We sat down with Skincare Davey mere hours after his new product launch with his skincare brand 'Boring Without You'. And this launch sees him team up with one of Australia's biggest creators, Blue Eyed Kayla Jade. Davey pulls back the curtain on how he's leveraged virality and social media to build a thriving brand, the realities of turning internet attention into sales, and what it's really like collaborating with major influencers.    LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bigbusiness_podcast TikTok - @brittney_saunders  YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITSHost: Brittney Saunders. Executive Producer: Xander CrossManaging Producer: Ricardo Bardon Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficialSee omnystudio.com/listener for privacy information.
• What I would do starting again with ZERO audience 09.06.2026 13Min.

  What would Britt do if she were to start all over again, but with absolutely zero audience or community? That's the question asked in this week's bonus episode, and Britt is breaking it down into 3 simple steps. LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bigbusiness_podcast TikTok - @brittney_saunders  YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITSHost: Brittney Saunders. Executive Producer: Xander CrossManaging Producer: Ricardo Bardon Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficialSee omnystudio.com/listener for privacy information.
• Going deeper into UGC creators...the tea you need! 07.06.2026 34Min.

  Britt recently did a bonus episode on UGC creators, but we've had so many questions about them since she's going even deeper into the subject. Today's episode, she's getting to the tea of UGC. This is everything you need to know if you're looking to become a UGC creator or if you're a brand that is looking to work with them. LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bigbusiness_podcast TikTok - @brittney_saunders  YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITSHost: Brittney Saunders. Executive Producer: Xander CrossManaging Producer: Ricardo Bardon Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficialSee omnystudio.com/listener for privacy information.
• Teaching you everything about making content 02.06.2026 13Min.

  Britt is launching her own online course/video series that is going to teach you everything you need to know about content. And guess what... It's free!!!! LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bigbusiness_podcast TikTok - @brittney_saunders  YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITSHost: Brittney Saunders. Executive Producer: Xander CrossManaging Producer: Ricardo Bardon Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficialSee omnystudio.com/listener for privacy information.
• I've decided I need to have a rant 😡 31.05.2026 31Min.

  Britt's got a few things she wants to get off her chest. It's healthy. Let's offload this energy together. In business, you can be on the receiving end of quite a bit of negativity, and that's a lot to carry. But sometimes you just want to rant and get it off your chest. Today is one of those days. LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bigbusiness_podcast TikTok - @brittney_saunders  YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITSHost: Brittney Saunders. Executive Producer: Xander CrossManaging Producer: Ricardo Bardon Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficialSee omnystudio.com/listener for privacy information.
• The 'Sauve Active' drama... Let's talk about it 26.05.2026 18Min.

  If you're on TikTok, you've probably seen one particular brand blowing up for all the wrong reasons. A few weeks ago, Britt offered some free advice to the struggling fitness fashion brand 'Sauve', which publicly called out for help. Fast forward a few weeks, and things have taken a turn for the worse; none of this is related to the business's performance or Britt's advice. Britt is breaking it all down and giving her honest take on what commentators globally are calling a 'PR disaster'. LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bigbusiness_podcast TikTok - @brittney_saunders  YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITSHost: Brittney Saunders. Executive Producer: Xander CrossManaging Producer: Ricardo Bardon Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficialSee omnystudio.com/listener for privacy information.
• The reason your business isn't growing is because of you!!! 24.05.2026 31Min.

  Owning a business whilst still being involved in the day-to-day functions is normal... but there comes a time when you need to step away and allow the business to operate without you. Your priorities need to shift to nurture the growth you've been working towards this whole time. But that's easier said than done. Today, Britt is breaking down how this can be done using a real example we received in the DM's. LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bigbusiness_podcast TikTok - @brittney_saunders  YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITSHost: Brittney Saunders. Executive Producer: Xander CrossManaging Producer: Ricardo Bardon Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficialSee omnystudio.com/listener for privacy information.
• The rundown on working with UGC creators 19.05.2026 8Min.

  We received a DM from someone who is currently overwhelmed by UGC creators in their inbox wanting to work with their brand. So, what is a UGC creator? How should you handle such requests? And, how are they beneficial to your business? LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bigbusiness_podcast TikTok - @brittney_saunders  YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITSHost: Brittney Saunders. Executive Producer: Xander CrossManaging Producer: Ricardo Bardon Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficialSee omnystudio.com/listener for privacy information.
• I'm closing down my business (not clickbait) 17.05.2026 37Min.

  IT IS TRUE!!! Britt is closing down her business. This has been a tough decision to make, but after much thought and consideration, the time feels right and makes sense for the future. LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bigbusiness_podcast TikTok - @brittney_saunders  YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITSHost: Brittney Saunders. Executive Producer: Xander CrossManaging Producer: Ricardo Bardon Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficialSee omnystudio.com/listener for privacy information.
• Who cares if you're cringe in your content!? 12.05.2026 14Min.

  Creating content for your business is a must. It's all about consistency and being authentic. But what if you are giving yourself the ick? What if the views aren't coming yet, and you think it's giving cringe? Britt has some wise words for you. LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bigbusiness_podcast TikTok - @brittney_saunders  YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITSHost: Brittney Saunders. Executive Producer: Xander CrossManaging Producer: Ricardo Bardon Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficialSee omnystudio.com/listener for privacy information.
• The worst way to reach out to influencers ❌ 10.05.2026 29Min.

  Contacting influencers and content creators is a big part of business these days. Fostering these relationships can be important, but equally as important is the influencer or creators actually being the right fit for the brand. So, what is the best way to reach out? Britt received a DM that didn't quite sit right with her, and today she chose violence in her reply... not literally... but some harsh feedback could go a long way. LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bigbusiness_podcast TikTok - @brittney_saunders  YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITSHost: Brittney Saunders. Executive Producer: Xander CrossManaging Producer: Ricardo Bardon Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficialSee omnystudio.com/listener for privacy information.
• How do I get customers to leave reviews? 05.05.2026 12Min.

  Reviews!!! They are so valuable for a business, but how do you incentivise customers to leave them? Are there steps that businesses can take to help with this? And are there any rules and legalities around the incentivization?  LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bigbusiness_podcast TikTok - @brittney_saunders  YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITSHost: Brittney Saunders. Executive Producer: Xander CrossManaging Producer: Ricardo Bardon Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficialSee omnystudio.com/listener for privacy information.
• Should I be deleting negative comments about my business? 03.05.2026 28Min.

  We have been receiving some very similar DMs lately from business owners who are all experiencing the same thing. Hate comments left on their business social media. No matter how hard you try, sometimes haters are gonna hate for no reason, and that can feel personal when it's about the business you've built through blood, sweat, and tears. So how should you handle these types of interactions? Of course, Britt has some great advice. LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bigbusiness_podcast TikTok - @brittney_saunders  YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITSHost: Brittney Saunders. Executive Producer: Xander CrossManaging Producer: Ricardo Bardon Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficialSee omnystudio.com/listener for privacy information.