Healthcare Plus Podcast

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• Ep129_Walk in Ready: How New Healthcare Leaders Build Trust, Break Silos, and Lead with Confidence 07.07.2026 28Min.

  With an average CEO tenure now at 3.8 years, leaders are moving between organizations faster than ever. Cultures are shifting. Leadership structures are reshaping. The ability to step into a new environment and genuinely connect, not just perform, is a skill every healthcare leader needs to develop deliberately. That skill has a name: belonging. (Yes, we talk about belonging for employees all the time…but rarely for the leaders themselves.) In this episode of the Healthcare Plus Podcast, host...
• 128_Succession Planning Done Right: Culture, Continuity, and the CEO Transition at TriHealth 23.06.2026 47Min.

  In this episode of the Healthcare Plus Podcast, host Quint Studer sits down with Mark Clement, retiring president and CEO of TriHealth in Cincinnati, and Dr. Chris Reilly, industrial psychologist and founding partner of Sperduto & Associates, to pull back the curtain on one of the most intentional and successful CEO succession processes in healthcare. Clement spent 11 years leading TriHealth from the 26th to the 97th percentile in team member engagement and building the most trusted, most...
• 127_Rewiring Healthcare: Human-Centered Leadership in Practice with Kay Kennedy 10.03.2026 10Min.

  In this episode of the Healthcare Plus Podcast, host Dan Collard continues the conference preview series for Rewiring Healthcare: Foundation to Future (April 28–29, Atlanta) with Kay Kennedy, co-founder of uLeadershipÒ and a leading voice behind the Human-Centered Leadership movement in healthcare. Kennedy shares updates on the newly released book, Human-Centered Leadership in Health Care: The Revolution Continues, published in partnership with the American Nurses Association. The book builds...
• 126_Rewiring Healthcare: Caring for the Caregiver and the Emergency Department with Regina Shupe 02.03.2026 10Min.

  In this episode of the Healthcare Plus Podcast, host Dan Collard continues the conference preview series for Rewiring Healthcare: Foundation to Future (April 28–29, Atlanta) with healthcare leader, author, and longtime HPSG colleague Regina Shupe. Shupe will deliver two main-stage sessions at the conference, and this conversation previews both, starting with a timely focus on rewiring how healthcare organizations care for their caregivers. Drawing on nearly four decades in healthcare, Shupe r...
• 125_Rewiring Healthcare: Caring Connections That Still Matter with Lisa Reich 24.02.2026 10Min.

  In this episode of the Healthcare Plus Podcast, host Dan Collard continues a special conference preview series for Rewiring Healthcare: Foundation to Future (April 28–29, Atlanta) with longtime HPSG colleague and nurse coach Lisa Reich. With nearly four decades in healthcare and more than 15 years of coaching experience across hospitals, clinics, critical access facilities, and behavioral health settings, Reich brings a grounded perspective on what truly transcends care environments: hu...
• 124_Rewiring Healthcare: Foundation to Future 16.02.2026 17Min.

  In this episode of the Healthcare Plus Podcast, host Dan Collard sits down with Quint Studer to launch a new short series previewing the upcoming conference, Rewiring Healthcare: Foundation to Future (April 28–29, Atlanta), and to explore why healthcare must rethink how leaders are developed in today’s environment. After years of workforce disruption, turnover, and rapid change, healthcare organizations are operating with thinner experience pipelines and leaders who are being promoted into co...
• 123_Rewiring the Emergency Department: Practical Leadership for a Tough Moment 10.02.2026 33Min.

  In this episode of the Healthcare Plus Podcast, host Dan Collard sits down with Regina Shupe, a veteran emergency department nurse leader and author of Rewiring the Emergency Department: Innovative Solutions for Modern Emergency Medicine, to explore what emergency care needs now: steadier leadership, redesigned systems, and cultures where caregivers can truly thrive. With nearly four decades in emergency medicine—as a frontline nurse, ED leader, national coach, and now author—Shupe brings a h...
• 122_Karma Doesn’t Need My Help: Practical Tools for Leading with Peace 03.02.2026 34Min.

  Healthcare leadership is louder and faster than ever—visibility is constant, pressure is high, and turnover is reshaping teams. This episode of the Healthcare Plus Podcast focuses on why Tom McDougal’s book, Karma Doesn’t Need My Help:11 Weekly Lessons to Leadership Success and Peace, matters right now: it gives leaders a simple operating system to make better decisions under pressure without burning out. McDougal distills eleven short lessons leaders can put to work immediately: begin with t...
• 121_ACHE Congress 2026: Your Playbook for a Tough Year with David Bartholomew 26.01.2026 39Min.

  Margins are tight, workforce stress is real, and AI has moved from buzzword to daily ops. ACHE Congress 2026 (March 2–4 in Houston, TX) is designed for this exact moment—with all-new content, a “Purpose in Motion” theme, and a program that promises up-to-the-minute insights and actionable takeaways you can put into practice right away. On this week’s podcast, David Bartholomew, FACHE, previews ACHE Congress 2026, discusses why this year’s Congress is one you can’t miss, and what attendees can...
• 120_Genfluence: The Leadership Reboot Healthcare Needs 20.01.2026 32Min.

  In this episode of the Healthcare Plus Podcast, Dan Collard sits down with Dr. Katherine Meese to unpack their new book, Genfluence: How to Lead a Multigenerational Workforce, new from ACHE Learn, a practical, research-grounded guide to leading across generations in healthcare. Rather than leaning on clichés, they explore how technology has reshaped expectations at work, why younger clinicians experience the environment differently, and what leaders can do right now to retain and develop tale...
• 119_Emerson Health’s Talent Pipeline: Interns, Fellows, and Leaders Who Stay 13.01.2026 36Min.

  In this episode of the Healthcare Plus Podcast, Quint Studer talks with Christine Schuster, Craig Nesta, and Michael Tracy from Emerson Health about a simple idea with big impact: build your own leadership pipeline and protect it, even in lean years. They walk through Emerson’s end-to-end approach: paid summer internships embedded in real operating units, a structured mentoring lattice (direct manager, peer “buddy,” senior leader), and a one-year administrative fellowship that moves emerging ...
• 118_Human-Centered Leadership Joins HPSG: Meet the uLeadership Founders 08.12.2025 45Min.

  In this special episode of the Healthcare Plus Podcast, hosts Dan Collard and Quint Studer welcome the founders of uLeadership—Kay Kennedy, Lucy Leclerc, and Susan Campis—to announce uLeadership’s addition to the HPSG family of companies and to unpack the research and practice behind human-centered leadership. Kay, Lucy, and Susan share uLeadership’s origin story: three experienced nurse leaders who met in 2019, burned out by overachieving, work-all-day-and-night leadership, decided to study ...
• 117_Leading with Humanity: Georgetown’s Vision for the Next Era of Nursing 10.11.2025 34Min.

  In this episode of the Healthcare Plus Podcast, Quint Studer is joined by two visionary nurse leaders from Georgetown University: Dr. Roberta Waite, inaugural dean of the relaunched independent Berkley School of Nursing (BSON), and Dr. Stephan Davis, the inaugural executive director of leadership, policy, and doctor of nursing practice (DNP) education and an associate professor at the Berkley School of Nursing. Together, they explore what the future of nursing looks like and why leader...
• 116_Joy, Trust, Power: How NorthBay Health Rewired Its Culture From the Inside Out with Heather Resseger and Jonna Taylor 29.09.2025 57Min.

  In this episode of the Healthcare Plus Podcast, Quint Studer talks to Dr. Heather Resseger and Jonna Taylor, two powerhouse leaders at NorthBay Health, a health system in Solano County, California. Dr. Heather Resseger, senior VP, chief hospital operations officer, and chief nursing officer, and Jonna Taylor, recently promoted to director of acute care services, walk listeners through the systemwide cultural transformation that’s rewiring leadership, restoring joy to the front lines, an...
• 115_Healers to Leaders: Helping Physicians Build Their Leadership Path 19.05.2025 41Min.

  In this episode of the Healthcare Plus Podcast, host Dan Collard speaks with Don Taylor and Kurt Scott, co-creators of From Healer to Leader: The Path to Physician Leadership, a unique new leadership development program designed specifically for physicians. Together, they explore why physician leadership is more essential than ever—and why so many physicians find themselves in leadership roles without the preparation or support they need. Drawing from years of experience in academic programs,...
• 114_How Mindset, Synergy, and Lifestyle Basics Help Healthcare Professionals Battle Burnout 05.05.2025 43Min.

  In this episode of the Healthcare Plus Podcast, Quint Studer is joined by Dr. Roger Kapoor, physician leader and author of Working Happy!: How to Survive Burnout and Find Your Work/Life Synergy in the Healthcare Industry. Quint and Dr. Kapoor dive deep into one of healthcare’s most urgent challenges: burnout. Drawing from personal experience, clinical insight, and extensive research, Dr. Kapoor explores why so many healthcare professionals are feeling overwhelmed—and what we can do abou...
• 113_Emerging Healthcare Leaders: Recruiting, Supporting and Developing Young People who Want to Make A Difference 14.04.2025 33Min.

  In this episode of the Healthcare Plus Podcast, Dan Collard welcomes Céu Cirne-Neves, MPA, FACHE. With over 25 years’ experience as a healthcare executive, she now serves as a faculty member in the undergraduate and graduate health administration programs at Rutgers University. They discuss insights Céu has gained from her unusual path, which led her from her first job in healthcare marketing to chief administrative officer and finally to academia. At Rutgers she’s observed major differ...
• 112_Be the Boss of Your Brain: A Framework to Help Leaders Fight Burnout and THRIVE with Annamarí Dietrichson 01.04.2025 28Min.

  In this episode of the Healthcare Plus Podcast, Dan Collard talks to Annamarí Dietrichson, BSc, MHA, an executive health coach and keynote speaker renowned for her expertise in avoiding burnout, creating a thriving culture, and cultivating leadership essentials. She also oversees patient experience for the Continental Division of HCA Healthcare. While leadership can be an exhilarating path, it can also wear people down when they don’t know how to manage it. Still, Annamarí says it’s pos...
• 111_Rethinking Patient Experience: Barriers, Mindset Shifts, and Solutions That Get Results 17.03.2025 48Min.

  In this episode of the Healthcare Plus Podcast, Quint Studer welcomes Regina Shupe, DNP, RN, and Jennifer Carron Passon, MSOM, CPXP, for a conversation focused on patient experience. Quint, Regina, and Jennifer explore the “patient experience” concept, which has evolved tremendously over the past few decades. Now it encompasses the sum of all interactions from the initial touchpoint when a patient even considers selecting a healthcare organization until the time that they are back home ...
• 110_Becoming a Best Place to Work: The Impact of Emotional Onboarding at Aramark Healthcare+ 03.03.2025 39Min.

  On this final episode of our Emotional Onboarding Series for The Healthcare Plus Podcast, Dan Collard is joined by Bart Kaericher, President, CEO, and Chief Cultural Officer of Aramark Healthcare+. Highlighting his commitment to Aramark’s 25,000+ teammates and the hospitals and patients they serve, Bart shares the importance of a human-centric approach to employee engagement and collaboration to enhance patient experiences. Along Aramark’s journey to becoming a Modern Healthcare B...