The Insurance Dudes©
The Insurance Dudes: Craig Pretzinger and Jason Feltman
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The Insurance Dudes Podcast, hosted by Craig Pretzinger and Jason Feltman, is a leading podcast for P&C insurance agency owners. It focuses on agency growth, selling more policies, producer systems, recruiting, automation, and agency owner execution.
Επεισόδια
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The Future of Insurance: Technology, Risk & Relationships 16.09.2026 53λShoot Us A Message! How P&C insurance agency owners can adapt to modern technology, evaluate emerging risk, and strengthen client retention to scale their business. In this episode, we discuss the changing landscape of insurance technology, managing risk profiles, and maintaining strong relationship-driven service. Learn how to implement sustainable agency growth systems and streamline your operations in a shifting market. If you are looking to scale your agency systems and processes, ch... -
From Wild Claims to Agency Success: Michelle O'Connor's Journey 09.09.2026 59λShoot Us A Message! Scale your P&C insurance agency by building repeatable operations, handling complex claims, and tightening your client acquisition process. In this episode, we sit down with agency owner Michelle O'Connor to break down the operational shifts required to build a sustainable book of business. We walk through navigating claims handling, transitioning into agency leadership, and setting up daily processes that protect retention while driving steady agency growth. F... -
The 15-Minute Meeting That Changes Everything 02.09.2026 15λShoot Us A Message! Meetings: the overlooked habit that keeps an agency from falling apart This episode breaks down why daily meetings are the “glue” that keeps an insurance agency running smoothly. We explain how inconsistent check-ins create hidden problems, while short, focused meetings surface roadblocks, accountability gaps, and team momentum before the numbers slip. We discuss why meetings are often avoided, why that avoidance makes problems harder to fix, and how AI tools can help tr... -
$6 Million Non-Renewed - Then Everything Changed with Dan Kitajima 26.08.2026 46λShoot Us A Message! Struggling to stay profitable when carriers change the rules on you overnight? Dan Kitajima shares the brutal moment his captive agency lost $6 million of book in six months, right as he had just signed a $20,000-a-month office lease - and how that shock forced him to rethink everything. We pushed Dan into the numbers behind the move from captive to independent, from broker fees and comp plans to closing ratios, retention, and why hyper-specializing can beat trying... -
The Hiring Mistake That Costs Visionary CEOs Their Best People with Mandy Keene 19.08.2026 55λShoot Us A Message! Hiring for insurance agencies requires a specific strategy to avoid turnover and protect your company culture. This episode covers the common hiring mistakes that lead visionary CEOs to lose their best talent and how to implement better agency systems for long term retention. Mandy Keene, a specialist in helping business owners align their team with their vision, joins us to discuss role fit and leadership. Learn how to identify the right candidates for your P&C agenc... -
How $500 Became a 50-Employee Insurance Empire 12.08.2026 57λShoot Us A Message! Struggling to grow when your best move feels too risky to make? We discuss how to scale a P&C agency from scratch. The episode focuses on the transition from a small startup to a 50 employee operation by implementing specific outbound dialing processes and hiring the right producers. Guest Dan Garzella, owner of The Garzella Group, explains his journey of building an agency empire starting with only 500 dollars. If you are looking to scale your outbound effort... -
Why Your Agency Hiring Process Is Failing 05.08.2026 25λShoot Us A Message! Hiring Producers for P&C Agencies. In this episode, we discuss effective recruitment techniques for finding high performing talent in a competitive market. We break down the mechanics of role fit and how to screen for candidates who actually want to work. If you are looking to improve your hiring process, hiring producers, and team culture, check out TeamIQ. Key Takeaways and Timestamps 0:00 Introduction to hiring challenges 4:15 Why role fit is more important th... -
Mastering the Insurance Sale: Six Stages to Success 29.07.2026 31λShoot Us A Message! How to close more P&C deals in 6 steps. In this episode, we break down the six stages of every successful insurance sale. We explain how to move prospects through the funnel using consistent outbound dialing and proven lead generation strategies. Mastering these stages is essential for agency growth and maximizing your overall agency valuation. Improve your results with our outbound lead gen and dialing tools at Teledudes. Key Takeaways and Timestamps 0:00 The firs... -
Mastering Lead Generation: Six Steps to Insurance Agency Success with iDudes Mailbag 22.07.2026 24λShoot Us A Message! Are your marketing efforts leaking money without delivering the growth you need? This episode dives into the real, behind-the-scenes challenges of running successful lead campaigns and how to fix the leaky buckets draining your budget. You’ll learn the six crucial stages to optimize, from sourcing reliable leads and managing cold calls to navigating carrier flags and discover how to fix broken systems that keep your agency stuck. We share their proven strat... -
The Secret Sauce to Insurance Business Success with iDudes Mailbag 15.07.2026 21λShoot Us A Message! Think your agency has a lead problem? Most agencies aren’t losing sales because they bought the wrong leads, they’re losing because they’re not tracking the right numbers. In this episode, we break down the 3 metrics every P&C agency needs to scale with confidence: cost per sale, lifetime value, and payback period. When you know your numbers, you stop guessing, stop bleeding cash, and start building a real money machine. Better decisions. Better margins... -
From Chaos to Order: The Insurance Journey of Andrew Engler 08.07.2026 1ώShoot Us A Message! Most agencies aren’t losing growth because of price, they’re losing because of process. 👀 In this episode, we break down why the best P&C agencies win by building better systems, not just pushing harder. From producer accountability to closing more business, the real edge comes from creating a repeatable process that helps your team sell with confidence. We also dig into why chaos kills scale and how top agencies turn messy workflows into momentum. Ready to build a... -
How Hiring Mistakes Drain Your Agency's Profits with iDudes Mailbag 01.07.2026 24λShoot Us A Message! Are bad hires quietly draining your profits? We discovered how the true cost of a failed team member can skyrocket to $74,000 in just six months and why neglecting this is crushing your growth. You'll learn the concrete numbers behind hiring mistakes, the cascading effects of turnover, and practical steps to build a pipeline of champions who keep delivering for your agency long-term. We break down the hidden expenses you’re paying: the opportunity costs, the lost reven... -
How 1% Improvements Lead to 40X Growth with iDudes Mailbag 24.06.2026 19λShoot Us A Message! How to teach and train a sales team effectively depends on consistency and repetition rather than one-off training events. We answer a mailbag question about the best way to develop producers and ensure agency growth. The episode breaks down why daily meetings are the core of a successful sales system and how they prevent the natural entropy of an agency. It covers the compounding effect of one percent daily improvements, the skeleton of a high-converting sales script, a... -
How to Hire A Players in a Tight Market 17.06.2026 16λShoot Us A Message! Think your agency has a lead problem? Think again. In this high-energy episode, we reveal how top agencies are slicing through chaos by upgrading their talent game. Discover why ditching the bottom tier can triple productivity, how clear standards keep A players engaged, and why investing more upfront saves headaches and boosts profits fast. Learn why hiring for attitude over cheap labor is the secret sauce to building a powerhouse team. We share real numbers, like p... -
Unlocking Agency Growth: Fun, Authenticity, and Social Media Mastery with Nicholas Sakha 10.06.2026 55λShoot Us A Message! Struggling to scale your insurance agency without adding more chaos? Discover how embracing fun and authenticity can transform your business and life. In this fun episode, we sit down with Nicholas Sakha, a dynamic insurance agent from Las Vegas. We dive into the evolution of Nicholas's career, exploring how he leveraged social media to grow his agency and connect with clients. The conversation touches on the importance of balancing work and personal life, the power of a... -
The Future Agent: Winning with AI, Automation, and Digital Innovation 04.06.2026 57λShoot Us A Message! In this episode, we dive into the seismic shifts happening in the insurance world, led by industry veteran Justin Brock. From skyrocketing agency growth to the transformative power of AI, we uncover how agents can capitalize on these trends to scale faster and smarter. Justin Brock runs Bobby Brock Insurance and GoGuru, a high-growth agency specializing in Medicare, with over 500 agents and 50 employees. Justin’s focus on innovation, content, and scaling strategies has mad... -
Mastering Contact Rates: How to Double Your Insurance Sales 27.05.2026 28λShoot Us A Message! Ready to eliminate the hidden problems slowing down your agency growth? In this episode, we delve into the challenges of lead generation, contact rates, and the impact of recent phone system changes on insurance sales. We explore practical solutions like managing phone numbers, leveraging AI, and optimizing dialing strategies to boost sales efficiency. Learn why clear expectations, measurable standards, and consistent coaching are the keys to building a high-performan... -
10% Lead Success? Here's What You're Missing 20.05.2026 23λShoot Us A Message! In this episode, we cut through the BS around lead generation and show you how elite agencies win regardless of lead quality by having the right systems, follow-up, and discipline. If you're tired of chasing bad leads or wasting money, this is the no-fluff strategy guide you've been waiting for. In this episode: Why lead quality is less important than process and environmentThe critical role of response time, persistence, and follow-up cyclesHow elite agencies standardiz... -
Why 70% of Agency Turnover Is Emotional, Not Financial with IDudes Mailbag 15.05.2026 27λShoot Us A Message! Are high turnover and ineffective leadership draining your agency’s culture and momentum? In this no-fluff episode, we break down how emotional burnout, unclear expectations, and toxic environments are killing your growth and reveal proven strategies to fix it fast. You’ll discover how to build loyalty, create stability, and keep your team engaged with practical tactics like celebrating activity, defining clear career paths, and maintaining consistent leadership, so you... -
Why Your Team Isn’t Closing And How to Fix It with Rhiannon Ward 24.04.2026 1ώ 5λShoot Us A Message! Rhiannon Ward, owner of Phipps Insurance Agency, is building more than just a business, she’s creating impact by giving back to her community through the Allstate Foundation Helping Hands grant. In this episode, we break down why most teams don’t fail because of people, they fail because of systems. From fixing messy onboarding to setting clear expectations and using data instead of emotion, Rhiannon shares what actually moves the needle in sales performance. If you’ve eve...
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