The Good Leadership Podcast

Επεισόδια

• The Human Side of AI Transformation with Alison McCauley 07.07.2026 32λ

  AI is not just changing the tools leaders use. It is changing how leaders think, learn, make decisions, and build confidence in their own capabilities.This episode is part of our 300th episode milestone series, “What It Takes to Keep Rising in an AI Era.”In this conversation, Charles Good sits down with Alison McCauley to explore one of the most important leadership questions of this moment: how do we use AI without losing the judgment, curiosity, and human capability that make leadership matter?Alison argues that many organizations are doing AI backward: investing heavily in the technology while underinvesting in the people, workflows, and cultural conditions required to turn AI into real value. Alison shares why curiosity matters, why engagement may be more important than ROI in the early stages, how productivity gaps are forming inside organizations, and why the best AI users treat the technology as a thought partner rather than an answer machine. You’ll also hear why leaders need to keep their own thinking in the lead, what it means to become a “compounded human,” and the simple rule that can help you use AI without outsourcing your judgment.For more than two decades, Alison McCauley has helped organizations turn emerging technology into real human-centered value. She is a bestselling author, social scientist, and AI strategist advancing human potential globally. As a digital transformation strategist focused on human-centered technology adoption, she works at the intersection of AI, behavior, and strategy.Chapters:00:00 Celebrating Milestones in Leadership Conversations03:29 The Role of Curiosity in Thriving with AI06:29 Engagement Over ROI: The New Focus for Organizations09:11 Navigating the Learning Curve of AI11:56 Understanding the Emotional Landscape of Leadership14:30 The Dunning-Kruger Effect and AI Usage17:09 Building Mental Muscles: The Discipline of Thought20:22 Opportunities for New Graduates in the AI Era23:13 Compounding Benefits of AI Engagement25:48 The Human Element in AI-Driven Work28:43 Personal Growth Through Change31:08 Key Behaviors for Effective AI UsageSubscribe to The Good Leadership Podcast: [⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠]LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/in/charlesagood⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Substack Channel (Outlearn to Outperform): ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠charlesgood.substack.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn Newsletter (The Outlearn Advantage): [⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe⁠⁠⁠⁠⁠⁠⁠⁠⁠]⁠The Institute for Management Studies
• The Price of Nice: Why Brave Leaders Choose Clarity Over Comfort 30.06.2026 37λ

  Nothing was wrong in that meeting. That's exactly the problem.Everyone was polite. Heads nodding. Full agreement in the room. And then everyone left — and nothing changed. The frustration no one named kept building. The project everyone quietly doubted kept moving. The talented person who never felt heard started updating their resume.Amira Barger calls this the price of nice.In this episode of The Good Leadership Podcast, Charles Good sits down with award-winning executive, author, and professor Amira Barger to unpack the argument every leader needs to sit with: that the "niceness" we mistake for professionalism is often just the avoidance of the conversations that would actually move us forward and that nerve, the willingness to balance honesty with genuine care, is the higher form of respect.This isn't about being harder on people. It's the opposite. It's about offering the most honest thing a leader can give: the truth, delivered with empathy, in service of someone's growth.In this conversation:• Why organizations engineer silence without ever meaning to• The difference between genuine strategy and self-protective avoidance dressed up as strategy• Four diagnostic questions to tell the difference in the moment• What the Challenger disaster still teaches us about the cost of unspoken concerns• How "priming" signals shape whether your team speaks up or stays quiet• Why the same facts, framed differently, create completely different realities• The Three C's — communication, connection, cohesion — and why most teams never climb past the first rungAbout the guest:Amira Barger is an award-winning executive, author, and professor who helps leaders build workplaces where courage matters more than convenience. Her book, The Price of Nice, grounds its argument in communication theory and social science — making the case that comfort, left unchecked, quietly becomes the thing that keeps teams stuck.⏱️ Chapters:00:00 — Introduction to Amira Barger and Her Work02:16 — The Dangers of Avoidance in Leadership05:03 — Understanding Nice vs. Nerve08:36 — Practicing Nerve in Leadership11:59 — Diagnostic Questions for Leaders15:05 — The Cost of Silence in Organizations16:54 — Communication as Infrastructure19:20 — Challenger Moments in Organizations22:16 — Priming and Organizational Culture27:53 — Nice vs. Nerve in Feedback Conversations30:44 — Framing as a Leadership Superpower35:32 — The Three C's of CommunicationSubscribe to The Good Leadership Podcast: [⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠]LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/in/charlesagood⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Substack Channel (Outlearn to Outperform): ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠charlesgood.substack.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn Newsletter (The Outlearn Advantage): [⁠⁠⁠⁠⁠⁠⁠⁠Subscribe⁠⁠⁠⁠⁠⁠⁠⁠]The Institute for Management Studies
• The Hidden Forces Shaping Leaders in the AI Era with Dan Ariely 23.06.2026 43λ

  Your work has never looked better. So why do you feel less sure of yourself than you did five years ago?In this episode of The Good Leadership Podcast, behavioral economist Dan Ariely (author of Predictably Irrational and Misbelief) unpacks a quiet problem facing ambitious leaders right now: AI is polishing your output faster than you're actually growing your capability. The result is an "illusion of competence" — work that looks sharper while the person behind it quietly stalls.We get into:Why effort and outcome have decoupled — and why working harder is making leaders feel less in controlThe hidden forces shaping how you judge yourself: effort discounting, social comparison on speed, and attribution errorWhat still compounds in the AI era (hint: it's the meta-capacities machines can't touch)What "context collapse" does to leaders who lean too hard on their toolsThe simple weekly decision-review habit that will still be paying off in 10 yearsThis is the kind of conversation that changes how you think about your own thinking. If your performance reviews and your nervous system are being trained on different signals, this one's for you.CHAPTERS00:00 The Confidence Gap: Knowledge vs. Perception03:46 The Dangers of False Confidence in the Age of AI04:28 The Learning Process: Embracing the Messy Middle07:35 AI's Role in Knowledge Acquisition: A Double-Edged Sword10:32 The Temptation of AI: Short-Term Gains vs. Long-Term Growth 12:09 Measuring Success: The Risks of Misguided Metrics14:09 Innovation and AI: Who Really Benefits?15:05 The Impact of Measurement on Innovation16:56 Employee Engagement and AI Integration19:39 Balancing AI and Human Capital20:44 The Gap Between Knowing and Doing21:20 The Role of Planning in Change23:31 Defining Boundaries with AI23:51 AI as a Tool for Self-Reflection25:44 The Importance of Impact in Academia29:04 Skills to Protect in an AI World32:53 Fostering a Joy of LearningListen, then ask yourself: What am I doing not just to do more but to become someone whose judgment I trust more, year after year?🎙️ This episode is part of What It Takes to Keep Rising in the AI Era , a series exploring how leaders grow real capability while AI reshapes the work. The combined kickoff episode dropped June 16; this is the first of the solo episodes, with more arriving over the coming weeks.Follow the show so you don't miss the rest of the series.Subscribe to The Good Leadership Podcast: [⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠]LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/in/charlesagood⁠⁠⁠⁠⁠⁠⁠⁠⁠Substack Channel (Outlearn to Outperform): ⁠⁠⁠⁠⁠⁠⁠⁠⁠charlesgood.substack.com⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn Newsletter (The Outlearn Advantage): [⁠⁠⁠⁠⁠⁠⁠Subscribe⁠⁠⁠⁠⁠⁠⁠]
• How to Keep Rising in the AI Era with 6 of Today’s Most Respected Voices 16.06.2026 35λ

  For our 300th episode, Charles Good sat down separately with six of the most influential thinkers alive, and asked them all the same question: in an age where AI can produce the work, what's actually happening to us?Dan Ariely. Dorie Clark. Sally Helgesen. Whitney Johnson. Dave Ulrich. Alison McCauley. None of them heard the others' answers. They work in completely different fields. And every one of them landed on the same uncomfortable truth: your output is rising, your capability may be quietly falling behind, and you can't feel it happening, because the work still looks great.This episode weaves all six voices into one conversation about what AI is really doing to human capability and what the sharpest minds in the world say you should do about it. Because in the age of AI, the output is no longer the proof. The output is just the output. You are the proof.Over the coming weeks, we're releasing the full deep-dive conversation with each guest as its own episode. Follow the show so you don't miss them.Subscribe to The Good Leadership Podcast: [⁠⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠]LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/in/charlesagood⁠⁠⁠⁠⁠⁠⁠⁠Substack Channel (Outlearn to Outperform): ⁠⁠⁠⁠⁠⁠⁠⁠charlesgood.substack.com⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn Newsletter (The Outlearn Advantage): [⁠⁠⁠⁠⁠⁠Subscribe⁠⁠⁠⁠⁠⁠]
• How to Build a Team That Keeps Getting Better with Dr. Ron Friedman 09.06.2026 31λ

  𝗪𝗵𝗮𝘁 𝗱𝗼 𝘁𝗵𝗲 𝗯𝗲𝘀𝘁 𝘁𝗲𝗮𝗺𝘀 𝗱𝗼 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁𝗹𝘆?In this episode of 𝗧𝗵𝗲 𝗚𝗼𝗼𝗱 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗣𝗼𝗱𝗰𝗮𝘀𝘁, award-winning social psychologist 𝗗𝗿. 𝗥𝗼𝗻 𝗙𝗿𝗶𝗲𝗱𝗺𝗮𝗻 joins us to unpack the science behind high-performing teams and the practical habits that turn ordinary groups into superteams.Drawing on the most comprehensive study of elite teams ever conducted, featured in his new book 𝗦𝘂𝗽𝗲𝗿𝘁𝗲𝗮𝗺𝘀: 𝗧𝗵𝗲 𝗦𝗰𝗶𝗲𝗻𝗰𝗲 𝗮𝗻𝗱 𝗦𝗲𝗰𝗿𝗲𝘁𝘀 𝗼𝗳 𝗛𝗶𝗴𝗵-𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗶𝗻𝗴 𝗧𝗲𝗮𝗺𝘀, Dr. Friedman explains why the strongest teams aren't the ones that collaborate the most, work the longest hours, or get along best. What sets them apart is how they manage energy and attention, bring out the best in one another, and keep improving over time.You'll learn how leaders can build stronger team dynamics, cut distractions, and design work environments—physical and digital- that make focus and high performance the path of least resistance.𝗜𝗻 𝘁𝗵𝗶𝘀 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻, 𝘄𝗲 𝗱𝗶𝘀𝗰𝘂𝘀𝘀:  • What separates high-performing teams from average ones  • The core practices that define a superteam  • How to manage time, energy, and attention more deliberately  • Why leaders should speak last in meetings  • How to build shared goals, role clarity, and healthy interdependence  • Why constant communication can quietly undermine productivity  • How your environment shapes the way people work togetherIf you lead a team, work on a team, or want to build a culture of higher performance, this episode delivers research-backed strategies you can put to work immediately.𝗗𝗿. 𝗥𝗼𝗻 𝗙𝗿𝗶𝗲𝗱𝗺𝗮𝗻 is an award-winning social psychologist and bestselling author of The Best Place to Work and Superteams. His research on building high-performing teams has been featured in The New York Times, Bloomberg, and Harvard Business Review, where his article “How to Build a Superteam That Keeps Getting Better” is this month’s cover story.Ron’s Website: www.superteamsinc.com⁠Ron’s Social Media Handles:LinkedIn: ⁠@ronfriedmanphd⁠Instagram: ⁠@ronfriedmanphd⁠X: ⁠@ronfriedman⁠Threads: ⁠@ronfriedmanphd⁠YouTube: ⁠@ronfriedmanphd⁠Book: Superteams: The Science and Secrets of High-Performing Teams available on Amazon and all book sellers.𝗖𝗵𝗮𝗽𝘁𝗲𝗿𝘀00:00 Defining Super Teams03:31 The First Steps to Building a Super Team06:09 The Importance of Team Design07:49 Creating a Team Mentality09:46 Addressing Survivorship Bias in Team Success12:32 The Role of Environment in Team Performance16:33 The Impact of Constant Communication17:48 The Shift from Individual to Team Success19:18 The Surprising Office Amenity for High Performance21:06 Strategies for Minimizing Distractions22:25 Collaborative Focus: A New Approach to Productivity25:26 Concrete Practices for Team Leaders26:40 Embracing Mistakes for Team GrowthSubscribe to The Good Leadership Podcast: [⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠]LinkedIn: ⁠⁠⁠⁠⁠⁠⁠linkedin.com/in/charlesagood⁠⁠⁠⁠⁠⁠⁠Substack Channel (Outlearn to Outperform): ⁠⁠⁠⁠⁠⁠⁠charlesgood.substack.com⁠⁠⁠⁠⁠⁠⁠LinkedIn Newsletter (The Outlearn Advantage): [⁠⁠⁠⁠⁠Subscribe⁠⁠⁠⁠⁠]
• How to Do Great Work When Everything Keeps Changing with Melissa Swift 02.06.2026 33λ

  The hours are the same, or maybe fewer, but the work has gotten heavier. More context-switching, more overlapping priorities, more pings fracturing your attention. And a nagging sense that all the effort is producing diminishing returns.Melissa Swift has a name for what's happening and a framework for fixing it.In this episode of The Good Leadership Podcast, Charles Good sits down with Melissa Swift, author of Effective: How to Do Great Work in a Fast-Changing World. As a founder, CEO, and former leader at Mercer, Korn Ferry, and Deloitte, Melissa offers a clearer way to think about what effectiveness truly requires. So if you're tired of running harder for less, listen in to discover what you should stop doing to get it back.What You Will LearnThe Effectiveness Architecture — the four-element "two-story house" (Knowledge and Methods on the ground floor, People and Technology above) and how to quickly diagnose your own dominant strength and blind spotsWhy burnout is really about intensification, not hours — the specific ways organizations unintentionally turn up the intensity dial, and the "stop-doing" moves that bring it back downHow to handle emotion at work — practical behaviors for the moments managers dread: the blow-up, the tears, the team at warWhy complaints are data — how to tell the difference between an early-warning signal worth acting on and noise you can safely let goThe power of strong Methods — how repeatable design creates "optionality" when chaos hits, instead of leaving you dependent on heroic improvisationLeading in a hyper-transparent world — what one leader's awards-ceremony misstep reveals about how intentions get distorted, and how to build trust through visible decision-makingMelissaSwifthttps://www.anthromeinsight.com/https://www.linkedin.com/in/swiftmelissa/Order Melissa's latest book on Amazon, 'Effective: How to do Great Work in a Fast Changing WorldChapters00:00 The essence of effectiveness in leadership02:47 Understanding the Effectiveness Architecture10:48 Navigating work intensity and burnout15:53 Managing emotions in the workplace22:04 The power of strong Methods26:47 Thriving in a hyper-transparent world29:31 Navigating data-driven conversations31:38 Closing thoughtsSubscribe to The Good Leadership Podcast: [⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠]LinkedIn: ⁠⁠⁠⁠⁠⁠linkedin.com/in/charlesagood⁠⁠⁠⁠⁠⁠Substack Channel (Outlearn to Outperform): ⁠⁠⁠⁠⁠⁠charlesgood.substack.com⁠⁠⁠⁠⁠⁠LinkedIn Newsletter (The Outlearn Advantage): [⁠⁠⁠⁠Subscribe⁠⁠⁠⁠]
• The Aging Workforce Crisis Leaders Can’t Afford to Ignore with Dan Pontefract 26.05.2026 37λ

  The workforce is aging faster than at any point in human history, and most organizations are responding by quietly writing off the very people who hold their hardest-won knowledge. Dan Pontefract calls the cost of that denial AgeDebt, and he believes it's building toward a crisis as slow-moving and as expensive to ignore as climate change.In this conversation, Dan Pontefract joins Charles Good to make the case that age is an asset, not a liability, and that the organizations willing to act now can convert their Age Debt into what he calls the Experience Dividend.Drawing on his new book The Future of Work Is Grey: The Untapped Value of Age in the Workforce, Dan throws out the tired generational labels (Boomers, Gen X, Millennials, Gen Z) and replaces them with a more useful lens: Rivers(early-career, curious, fluid), Rocks (mid-career, resilient, the bridge generation), and Rubies (later-career, wisdom polished by time). His argument is both a wake-up call and a blueprint: the future of work is grey if leaders stay stuck in habitual patterns, but it can be gold if they learn to put Rivers,Rocks and Rubies on stage together.Whether you see yourself as a River, a Rock, or a Ruby today, this episode will give you a new language for one of the most overlooked sources of value in any organization, along with the everyday habits to start building it tomorrow.What You'll Learn in This EpisodeWhat "Age Debt" actually is, and why Dan compares it to climate change: a slow-moving crisis leaders have had the data on for decades, where the cost of doing nothing compounds quietly until it's enormous to fixThe Rivers, Rocks, and Rubies framework - three career-stage archetypes that replace birth-year labels, and why Dan says generational branding is actively harmful to good decision-makingWhy ageism is "the last socially acceptable -ism": the comments and assumptions about age that still pass unchallenged when equivalent remarks about race or gender never wouldHow ageism hits all three groups - Rivers dismissed as "not ready," Rocks written off as "stuck," Rubies treated as "expired" and Dan's own experience of being seen as both "too young" and "too old"The grey-to-gold mindset shift - what keeps organizations stuck in habitual patterns, and what changes when leaders stop fighting experience and start designing around itThe Experience Dividend - the measurable value of integrating insight, mentorship, and continuity across every age in your workforceEveryday Age — the small, repeatable habits any leader can start tomorrow to move from age-aware to age-savvy, no corporate program requiredAbout Dan PontefractDan Pontefract is a leadership strategist, keynote speaker, and author of several influential books on work, culture, and leadership, including Lead. Care. Win., Open to Think, The Purpose Effect, and Flat Army. His latest book is The Future of Work Is Grey: The Untapped Value of Age in the Workforce. His work focuses on helping organizations rethink how they create value through their people across every stage of life and career.Chapters00:00 Introduction to Age Debt and the Aging Workforce03:13 Understanding Age Debt and Its Implications05:20 The Demographic Apocalypse and Longevity Issues08:21 The Impact of Ageism in the Workplace11:00 the Gray vs. Gold Metaphor in Work13:54 Rethinking Generational Labels: Rivers, Rocks, and Rubies21:21 Personal Experiences with Ageism30:39 The Ruby Experience: Working Beyond Retirement36:24The Double Loss of Aging WorkforceSubscribe to The Good Leadership Podcast: [⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠]LinkedIn: ⁠⁠⁠⁠⁠linkedin.com/in/charlesagood⁠⁠⁠⁠⁠Substack Channel (Outlearn to Outperform): ⁠⁠⁠⁠⁠charlesgood.substack.com⁠⁠⁠⁠⁠LinkedIn Newsletter (The Outlearn Advantage): [⁠⁠⁠Subscribe⁠⁠⁠]
• The Art of Trust Building: How Leaders Transform Teams & Organizations with Dennis & Michelle Reina | TGLP #297 19.05.2026 55λ

  Trust isn't a soft skill. It's a discipline.In this powerful conversation, Charles Good sits down with Dr. Dennis Reina and Dr. Michelle Reina, the pioneers of behavioral trust research and authors of the new masterwork The Art of Trust Building, to break down what trust really is, how it's built, how it breaks, and how leaders can rebuild it stronger than before.For over three decades, the Reinas have shown organizations that trust is not a personality trait or a poster value. It is a set of specific, observable, measurable behaviors and that means it can be coached, scaled, and transformed at every level of leadership.In an era of hybrid work, accelerating AI integration, and constant organizational change, the informal proximity-based trust-building of the past no longer works. Leaders today must build trust intentionally, one behavior at a time. WHAT YOU'LL LEARN✔ Why 90% of trust breaks are subtle, unintentional — and avoidable✔ The Three Dimensions of Trust®: Character, Communication, and Capability✔ How to measure trust in your team — and what shocks leaders when they see the data✔ The everyday habits that quietly erode Trust of Character✔ Why most leaders overestimate their own communication transparency✔ How over-control and "rescuing" signal capability distrust✔ Self-trust: the overlooked foundation of every trustworthy leader✔ The Seven Steps for Healing® — the path from breach to repair✔ How small ripple-effect behaviors cascade through entire organizations✔ Why trust is the currency that powers change — especially in the AI era✔ The role of specific, grounded gratitude as a trust-building practice✔ The one daily question every leader should ask themselves tonightIf you lead people, at any level, this conversation will reframe what leadership actually requires.ABOUT THE GUESTSDr. Dennis Reina & Dr. Michelle ReinaCo-founders of Reina Trust Building® and authors of the foundational Trust and Betrayal in the Workplace (1999) and the newly released The Art of Trust Building. Their research has shaped how Fortune 500 companies, government agencies, and global organizations understand and operationalize trust. They are the creators of the Reina Trust and Betrayal Model®, the Three Dimensions of Trust®, the Reina Team Trust Scale®, and the Reina Individual Trust Scale®, the most widely used behavioral trust assessments in the world.MEMORABLE QUOTES"Trust is not soft. It is hard and essential.""Trust is an energy field, you can feel it.""Transparency and honesty are the foundation.""Trust is the currency that powers change."🧭 CHAPTERS00:00 The Foundation of Trust03:42 Personal Journeys and Trust Development07:25 The Evolution of Trust in the Workplace10:23 Measuring Trust: Making the Invisible Visible15:14 The Three Dimensions of Trust19:20 Character: The Core of Trustworthiness25:01 Communication: The Key to Transparency30:17 Capability: Empowering Others Through Trust34:49 Healing Trust After a Breach37:54 The Seven Steps to Rebuilding Trust43:38 Creating Conditions for Trust Conversations48:07 The Role of Gratitude in Trust Building51:25 Common Misconceptions About Trust55:06 Final Insights and TakeawaysSubscribe to The Good Leadership Podcast: [⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠] | [⁠⁠⁠⁠Spotify⁠⁠⁠⁠] | [⁠⁠⁠⁠YouTube⁠⁠⁠⁠]LinkedIn: ⁠⁠⁠⁠linkedin.com/in/charlesagood⁠⁠⁠⁠Substack Channel (Outlearn to Outperform): ⁠⁠⁠⁠charlesgood.substack.com⁠⁠⁠⁠LinkedIn Newsletter (The Outlearn Advantage): [⁠⁠Subscribe⁠⁠]
• Are You Still Getting Sharper? Why Mid-Career Professionals Plateau 12.05.2026 20λ

  Somewhere between year eight and year twelve of a knowledge-work career, something shifts. The title is good. The compensation is good. The reviews are good. The output has never been more polished, especially in the last two years, because AI has put a layer of polish on everything you ship. But the feeling of getting visibly better, the feeling that defined your first decade, has quietly disappeared.Most professionals misdiagnose what's happening. They call it lost motivation, burnout, or hitting their ceiling. None of those is usually the right diagnosis.In this episode, Charles Good breaks down why mid-career professionals plateau and it's not what you think. Drawing on cognitive science research from Anders Ericsson, Robert Bjork, Monique Boekaerts, and the Harvard Business School / BCG / Dell'Acqua study on AI and consultant performance, Charles identifies the four forces quietly dulling your edge: rooms that have become too familiar, the habit of never watching your own tape, the disappearance of reflection time, and the new and accelerating cost of letting AI take your reps.Then, using lessons from three of the greatest performers in their fields, Roger Federer rebuilding his game at thirty-two, Tom Brady studying his own film into his forties, and Michael Jordan returning to six AM workouts after three championships, Charles offers three concrete moves to put growth back inside the work you already do.You'll learn:Why most professionals misdiagnose the plateau as motivation, burnout, or ceiling — and what's actually happening underneathThe cognitive science of deliberate practice and desirable difficulty, and why effort and growth are not the same thingThe four forces dulling your edge — including the AI dynamic that almost no one is talking aboutThe Federer Move: how to find a harder room once a quarterThe Brady Move: the four-question Friday reflection that takes fifteen minutesThe Jordan Move and the First Draft Rule: how to use AI without letting it take the reps that build your judgmentIf you've been delivering well but quietly suspect you've stopped growing, this is the episode for you.Chapters 00:00 Michael Jordan's Breakfast Club: Why Greats Go Back to the Reps02:00 The Mid-Career Plateau Nobody Wants to Name04:30 Why Motivation, Burnout, and Ceiling Are the Wrong Diagnoses06:00 You Stopped Being a Learner — The Real Reframe08:30 Force One: Federer at Thirty-Two and the Familiar Room12:00 Force Two: The Brady Discipline of Watching Your Own Tape13:30 Force Three: The Reflection Loop That Never Gets Closed14:30 Force Four: How AI Is Taking Your Reps17:30 The Federer Move — Find a Harder Room18:30 The Brady Move — The Four-Question Friday19:30 The Jordan Move — The First Draft Rule20:00 Are You Still Getting Sharper?Subscribe to The Good Leadership Podcast: [⁠⁠⁠Apple Podcasts⁠⁠⁠] | [⁠⁠⁠Spotify⁠⁠⁠] | [⁠⁠⁠YouTube⁠⁠⁠]LinkedIn: ⁠⁠⁠linkedin.com/in/charlesagood⁠⁠⁠Substack Channel (Outlearn to Outperform): ⁠⁠⁠charlesgood.substack.com⁠⁠⁠LinkedIn Newsletter (The Outlearn Advantage): [⁠Subscribe⁠]
• Stop Giving Advice: The Coaching Questions Every Leader Needs with Michael Bungay Stanier 05.05.2026 39λ

  Most leaders were promoted because they had answers. But the higher you rise, the more dangerous that habit can become.When every problem runs through you, your team gets slower. When every answer comes from you, your people stop thinking as deeply. And when your identity becomes being the helpful problem-solver, you can quietly become the bottleneck.In this episode of The Good Leadership Podcast, Charles Good sits down with Michael Bungay Stanier, bestselling author of The Coaching Habit, to explore how leaders can stop giving advice too quickly and start building stronger, more independent teams through better coaching questions.Michael shares insights from the 10th anniversary edition of The Coaching Habit, including why being coach-like is not about becoming a full-time coach, why the Advice Monster is so hard to tame, and how seven simple questions can transform everyday leadership conversations.In this conversation, you’ll learn:How to use coaching questions in five-minute conversations, not just formal coaching sessionsWhy “And what else?” may be one of the most powerful leadership questions ever createdHow to move from surface-level problem solving to real development by asking, “What’s the real challenge here for you?”Why the Advice Monster shows up even in smart, well-intentioned leadersHow coaching becomes even more important in an AI age, where fast answers are everywhere but human presence, listening, and encouragement still matter mostThis episode is for any leader, manager, coach, or HR/L&D professional who wants to build ownership, reduce dependency, and help people think better for themselves.Listen now to learn how to stop rescuing, stay curious longer, and start coaching better.Learn more about Michael Bungay Stanier: [https://www.mbs.works/about/]Michael's book: The Coaching Habit 10th anniversary edition [https://a.co/d/0dgG1ww7]Chapters00:00 The Seven Essential Questions of Coaching04:17 Navigating Challenges in Conversations05:58 Understanding the 'What Do You Want?' Question08:58 The Importance of Asking 'What Else?'10:28 Avoiding the Rescuer Role in Leadership15:10 Strategic Decision-Making: Saying No17:27 The Paradox of Confident Humility17:48 Building Coaching Habits Effectively22:31 Redirecting Conversations Back to the Individual24:01 Empowering Employees to Ask Questions25:16 The Role of Illustrations in Learning29:29 The Future of the Coaching Habit Podcast32:31 Key Insights and TakeawaysSubscribe to The Good Leadership Podcast: [⁠⁠Apple Podcasts⁠⁠] | [⁠⁠Spotify⁠⁠] | [⁠⁠YouTube⁠⁠]LinkedIn: ⁠⁠linkedin.com/in/charlesagood⁠⁠Substack Channel (Outlearn to Outperform): ⁠⁠charlesgood.substack.com⁠⁠LinkedIn Newsletter (The Outlearn Advantage): [Subscribe]
• Built to Survive Monday — The Good Leadership Podcast Trailer 05.05.2026 1λ

  Most leadership advice sounds brilliant in the moment and disappears by Monday morning.The Good Leadership Podcast is built for leaders, managers, and high achievers who want ideas that hold up when the pressure is on. Hosted by Charles Good, President of the Institute for Management Studies, the show features conversations with bestselling authors, researchers, experts, and recognized thought leaders on how leaders think better, grow faster, and perform under pressure.Across more than 300 conversations with guests like Marshall Goldsmith, Sally Helgesen, Karen Dillon, Michael Bungay Stanier, and many more, Charles goes beyond the buzzwords and into the science of leadership, learning, and human performance.No empty advice. No recycled frameworks. No ideas that sound wise but change nothing.Follow The Good Leadership Podcast wherever you listen.Outlearn what worked yesterday. Outthink what’s coming next. Outperform when it counts.
• Why Core Values Fail: How to Make Them Real with Dr. Paul Ingram 27.04.2026 1ώ

  Most leaders underestimate how much their values shape decisions, trust, and performance, especially under pressure.In this episode, Charles Good has a conversation with Dr. Paul Ingram, Columbia Business School professor and author of What Do You Really Stand For?, who explains why values are not soft ideals but practical tools for better leadership. He shows how aligning your choices with your core values can strengthen decision-making, improve relationships, build resilient teams, and shape a healthier organizational culture.You’ll learn why generic value lists often fall flat, how to uncover your real values through simple reflection, and how to turn those values into daily habits, difficult trade-offs, feedback conversations, and moments of pressure.For leaders, executives, entrepreneurs, and anyone who wants to lead with greater clarity, purpose, integrity, and conviction, this conversation offers a practical roadmap for making your values one of your most powerful leadership assets.Connect with Paul Ingram (https://business.columbia.edu/faculty/people/paul-ingram)Get Paul Ingram's new book, 'What Do You Really Stand For?' (https://a.co/d/06gE6ZeM)Chapters00:00 Introduction to Values and Leadership04:14 The Importance of Values in Decision-Making07:04 Practical Tools for Identifying Personal Values09:44 Reflection Exercises for Value Identification12:31 Laddering Technique for Deeper Value Understanding19:21 Embodied Cognition and Values23:22 Structuring Values for Decision-Making25:01 Ranking Values for Better Choices27:25 Value-Based Decision Making: A Case Study30:53 Activating Values in Daily Leadership34:38 Building a Values Affirmation Habit41:09 Understanding Values in Relationships and Conflict47:41 Intrinsic vs. Extrinsic Motivation in Leadership54:54 Long-Term Value Alignment vs. Short-Term Gains1:00:21 Key Insights and TakeawaysSubscribe to The Good LeadershipPodcast: [⁠⁠Apple Podcasts⁠⁠] | [⁠⁠Spotify⁠⁠] | [⁠⁠YouTube⁠⁠]LinkedIn: ⁠⁠linkedin.com/in/charlesagood⁠⁠Substack Channel (Outlearn toOutperform): ⁠⁠charlesgood.substack.com⁠⁠LinkedIn Newsletter (The Outlearn Advantage): [Subscribe]
• The Succession Planning Crisis Hiding in Plain Sight 20.04.2026 22λ

  Why are so many organizations one departure away from a leadership gap? Why do succession plans often fail when tested? And what leaders do to build real bench strength before it is too late? Drawing on current research, real organizational pain points, and the science of how leaders actually develop, Charles Good unpacks a better way to think about succession planning.In this episode, you will learn:Why naming a successor is not the same as preparing oneHow weak succession planning creates key-person dependencyWhy leadership pipelines are often thinner than they lookWhat stretch assignments, coaching, reinforcement, and deliberate practice have to do with readinessHow to build an organization that gets stronger because of how it develops peopleIf you are a business leader, HR executive, talent leader, or founder trying to build a stronger future, this episode will challenge how you think about succession planning.Chapters00:00 The Cost of Leadership Turnover01:36 Understanding Leadership Bench Strength03:28 Identifying Pain Points in Succession Planning07:32 Generational Challenges in Leadership11:09 Building a Development System17:20 Proving Leadership Development Through Performance20:30 The Path Forward in Succession Planning22:34 Key Insights and TakeawaysSubscribe to The Good LeadershipPodcast: [⁠⁠Apple Podcasts⁠⁠] | [⁠⁠Spotify⁠⁠] | [⁠⁠YouTube⁠⁠]LinkedIn: ⁠⁠linkedin.com/in/charlesagood⁠⁠Substack Channel (Outlearn toOutperform): ⁠⁠charlesgood.substack.com⁠⁠LinkedIn Newsletter (The Outlearn Advantage): [Subscribe]
• How Leaders Cut Through Noise and Make Better Decisions with Matt Carstens 13.04.2026 37λ

  How do companies and leaders stay strong when markets shift, headlines intensify, and pressure rises?In this episode of The Good Leadership Podcast, Charles Good talks with Matt Carstens about what leadership looks like when volatility becomes the norm. Drawing from experience across agriculture, sustainability, finance, and turnaround leadership, Matt explains how strong leaders stay steady when markets shift, headlines intensify, and pressure rises. The conversation explores how to focus teams, make better decisions under uncertainty, lead change without panic, and distinguish real strategy from noise.Matt Carstens is a seasoned executive leader with nearly 30 years of experience in the food and agriculture industries. He is known for his strategic vision, transformative leadership, and ability to drive growth in complex, competitive markets. WWith leadership experience at organizations such as Land O’Lakes, United Suppliers, and Landus, Matt brings deep expertise in innovation, sales growth, mergers and acquisitions, and high-performing team building.Connect with Matt Carstens (https://matt-carstens.com/)Chapters00:00 The Essence of Leadership in Uncertainty02:01 Identifying Organizational Pain Points04:23 The Challenge of Change Management09:08 Navigating External Volatility12:57 Maintaining Focus Amidst Chaos15:36 Sustainability: Words vs. Actions18:44 Understanding Customer Needs for Growth19:21 The Importance of Face-to-Face Interaction23:04 Navigating Change in Agriculture24:50 Adoption of Technology and Innovation28:15 Hiring for Cultural Fit30:18 Balancing Change and Pressure35:08 The Future of Agriculture36:56 Key Insights and TakeawaysSubscribe to The Good LeadershipPodcast: [⁠⁠Apple Podcasts⁠⁠] | [⁠⁠Spotify⁠⁠] | [⁠⁠YouTube⁠⁠]LinkedIn: ⁠⁠linkedin.com/in/charlesagood⁠⁠Substack Channel (Outlearn toOutperform): ⁠⁠charlesgood.substack.com⁠⁠LinkedIn Newsletter (The Outlearn Advantage): [Subscribe]
• What Makes Learning Stick: The Science of Remembering Under Pressure with Dr. Megan Sumeracki 06.04.2026 34λ

  What actually makes learning stick when it matters most?In this episode of The Good Leadership Podcast, Charles Good sits down with Dr. Megan Sumeracki to explore the science of effective learning and why so many common study habits fail to produce lasting performance.They unpack the power of retrieval practice, the role of growth mindset in sustained improvement, and practical tools like the WHOOP framework to help learners turn good intentions into meaningful action. Whether you are a leader, educator, student, or lifelong learner, this conversation offers research-backed strategies to strengthen memory, improve retention, and transfer learning into real-world results. If you want to learn smarter, remember more, and perform better under pressure, this episode is for you.Connect with Megan (https://www.learningscientists.org/megan-sumeracki)The Learning Scientists (https://www.learningscientists.org/)Get Megan's book (https://a.co/d/066BK5Mf)In this episode:00:00 The Learning Gap: Understanding Memory and Learning01:52 The Power of Retrieval Practice03:18 Assessments and Their Formats08:06 Scaffolding Retrieval for Effective Learning10:59 Implementing the WHOOP Strategy14:49 Barriers to Effective Learning Strategies20:21 The Impact of Mindset on Learning24:33 Learning Myths & Future of Learning29:20 Learning Strategy Effectiveness for Adults31:35 Key TakeawaysSubscribe to The Good Leadership Podcast: [⁠Apple Podcasts⁠] | [⁠Spotify⁠] | [⁠YouTube⁠]LinkedIn: ⁠linkedin.com/in/charlesagood⁠Substack Channel (Outlearn to Outperform): ⁠charlesgood.substack.com⁠LinkedIn Newsletter (The Outlearn Advantage): [⁠Subscribe⁠]
• The AI Paradox: When Better Results Hide Falling Capability 30.03.2026 21λ

  Is AI making your people more capable, or just more dependent? In this solo episode of The Good Leadership Podcast, Charles Good explores one of the most important leadership questions of the AI era: what happens to judgment, expertise, and human thinking when AI starts doing more of the cognitive heavy lifting? Drawing on research from Ethan Mollick, Boston Consulting Group, behavioral science, learning science, aviation, chess, and real-world leadership practice, Charles unpacks the hidden capability gap that can form beneath rising productivity. He reveals why higher output does not always mean stronger people, how AI can either sharpen or replace human thinking, and what leaders must do now to ensure their organizations are not just faster, but genuinely smarter.Chapters00:00 The Impact of AI on Human Capability02:39 Understanding AI Adoption and Transformation04:53 The Hidden Capability Gap06:59 The Autopilot Problem and Its Lessons09:21 Cyborgs vs. Centaurs: Human-AI Collaboration11:30 The Generation Effect and Learning Frameworks13:33 Categorizing Capabilities: Risks and Strategies15:27 Patterns of AI Use: Replacement vs. Sharpening18:35 Practical Steps for Leaders20:11 The Future of Human and AI Collaboration21:07 Key Insights and TakeawaysSubscribe to The Good LeadershipPodcast: [⁠⁠Apple Podcasts⁠⁠] | [⁠⁠Spotify⁠⁠] | [⁠⁠YouTube⁠⁠]LinkedIn: ⁠⁠linkedin.com/in/charlesagood⁠⁠Substack Channel (Outlearn toOutperform): ⁠⁠charlesgood.substack.com⁠⁠LinkedIn Newsletter (The Outlearn Advantage): [Subscribe]
• The Coaching Habit: What Great Leaders Do Differently with Michael Bungay Stanier 23.03.2026 30λ

  Most leaders think their job is to have the answers. That instinct is exactly what’s holding them, and their teams, back.In this episode of The Good Leadership Podcast, Charles Good sits down with Michael Bungay Stanier, author of The Coaching Habit (1.5M+ copies sold), to unpack a counterintuitive truth:The best leaders don’t give better advice. They ask better questions.But here’s the catch…Even after training hundreds of thousands of leaders, most still struggle to make coaching stick. Why? Because knowing what to say is only half the equation.How you show up changes everything.Learn more about Michael Bungay Stanier: [https://www.mbs.works/about/]Get The Coaching Habit: [https://a.co/d/0dgG1ww7]Get Michael's book, The Coaching Habit, 10th anniversary edition (https://a.co/d/006nkdWk)CHAPTERS00:00 Introduction to Michael Bungay Stanier02:35 The Evolution of The Coaching Habit05:20 The Distinctiveness of the Coaching Habit08:14 Barriers to Effective Coaching11:19 The Biggest Myths and Wastes of Time in Coaching13:42 What Leaders Still Get Wrong About Curiosity16:31 What is powerful about coaching & What to focus on22:13 The Paradox of Confident Humility28:49 Celebrating the new edition30:24 Key Insights and TakeawaysSubscribe to The Good LeadershipPodcast: [⁠⁠Apple Podcasts⁠⁠] | [⁠⁠Spotify⁠⁠] | [⁠⁠YouTube⁠⁠]LinkedIn: ⁠⁠linkedin.com/in/charlesagood⁠⁠Substack Channel (Outlearn toOutperform): ⁠⁠charlesgood.substack.com⁠⁠LinkedIn Newsletter (The Outlearn Advantage): [Subscribe]
• How Will You Measure Your Life? Questions That Change Everything with Karen Dillon 16.03.2026 30λ

  Most people measure their lives using the wrong metrics, titles, achievements, money, or recognition.In this episode of The Good Leadership Podcast, Charles Good sits down with Karen Dillon, co-author of the New York Times bestselling book How Will You Measure Your Life?, to explore one of the most important questions any of us can ask. But those measures rarely capture what truly matters. Drawing on the work of the late Clayton Christensen, Karen explains how our daily decisions about where we invest our time, energy, and attention quietly shape the kind of life we end up living.This episode challenges listeners to rethink how they define success and to start aligning their daily choices with the person they ultimately want to become.If you’ve ever wondered whether you’re investing your time and energy in the right things, this conversation will give you a powerful framework for thinking about your career, relationships, integrity, and legacy.Connect with Karen Dillon (https://www.karendillon.net/)Get Karen's book (https://a.co/d/09shDLCG)CHAPTERS00:00 The Importance of Allowing Children to Face Challenges01:50 Rethinking Leadership Development: McCall's Theory04:47 Creating Valuable Experiences for Growth07:16 Deliberate Family Culture: Building Values Together11:07 Reinforcing Values in Organizations and Families14:40 The Trap of Marginal Thinking21:29 Measuring a Meaningful Life24:10 Balancing Life's Investments24:50 Practical Actions for a Fulfilling Life27:23 Key Insights and TakeawaysSubscribe to The Good LeadershipPodcast: [⁠⁠Apple Podcasts⁠⁠] | [⁠⁠Spotify⁠⁠] | [⁠⁠YouTube⁠⁠]LinkedIn: ⁠⁠linkedin.com/in/charlesagood⁠⁠Substack Channel (Outlearn toOutperform): ⁠⁠charlesgood.substack.com⁠⁠LinkedIn Newsletter (The Outlearn Advantage): [Subscribe]
• Behavioral Science for Leaders: How to Influence Decisions with Nancy Harhut 09.03.2026 37λ

  Why do some ideas stick, spread, and persuade, while others are ignored almost instantly? The answer has less to do with logic than most leaders think. Human decisions are shaped by behavioral science, psychology, and how our brains process stories, framing, and experiences.In this episode of The Good Leadership Podcast, Charles Good sits down with Nancy Harhut, author of Using Behavioral Science in Marketing, to explore the hidden psychological forces that shape attention, memory, influence, and decision-making.You’ll discover why stories are dramatically more memorable than facts, what the invention of Post-it Notes teaches about reframing failure, and how remarkable experiences, like the Magic Castle Hotel's “popsicle hotline” or the famous Grand Hyatt Kauai Resort and Spa teddy bear story, create powerful word-of-mouth and brand loyalty.Nancy also explains how labels shape behavior, framing shifts perception, curiosity drives engagement, and choice architecture quietly nudges decisions. If you're a leader, marketer, entrepreneur, or communicator who wants your ideas to stick, persuade, and drive action, this conversation is packed with insights you can use immediately.To connect to Nancy Harhut https://www.hbtmktg.com/our-teamTo purchase Nancy's book Using Behavioral Science in Marketing: Drive Customer Action and Loyalty by Prompting Instinctive Responses (https://a.co/d/06GKpfOU)Chapters00:00 The Importance of Storytelling in Marketing02:30 Creating Memorable Experiences through Unique Offerings08:03 Institutionalizing Service Stories for Brand Identity10:12 The Impact of Labeling on Customer Behavior12:34 Framing Value Propositions Effectively15:31 Harnessing Temporal Landmarks in Marketing18:11 Overcoming Present Focus Bias20:22 The Power of Information Gaps22:42 Navigating Choice Architecture24:45 Conquering Status Quo Bias27:09 The Impact of Language in Marketing32:07 Using Metaphors and Similes Effectively33:52 Leveraging the Consistency Principle36:08 Key Insights and TakeawaysSubscribe to The Good LeadershipPodcast: [⁠⁠Apple Podcasts⁠⁠] | [⁠⁠Spotify⁠⁠] | [⁠⁠YouTube⁠⁠]LinkedIn: ⁠⁠linkedin.com/in/charlesagood⁠⁠Substack Channel (Outlearn toOutperform): ⁠⁠charlesgood.substack.com⁠⁠LinkedIn Newsletter (The Outlearn Advantage): [Subscribe]
• The Science of Learning Skills Faster with Scott H. Young 02.03.2026 36λ

  Is there a proven formula for getting better at anything? If so, can anyone employ these strategies to improve? In this episode of The Good Leadership Podcast, Charles Good sits down with Scott H. Young to discuss the principles of effective learning and improvement, emphasizing the importance of structured practice, feedback, and observation. They explore the impact of cognitive load on learning efficiency and the role of AI in shaping future learning environments. The discussion highlights the balance between intuition and structured methods, advocating for a comprehensive approach to skill development that includes imitation as a necessary phase. Young provides practical strategies for managing cognitive load and enhancing learning outcomes, ultimately encouraging listeners to embrace continuous improvement in their personal and professional lives.To connect to Scott H Young (https://www.scotthyoung.com/)To get his latest book: Get Better at Anything: 12 Maxims for Mastery (https://a.co/d/04SzN6WI)Chapters00:00 Introduction to Leadership and Learning01:35 Scott Young's Journey into Learning02:44 The Tetris Example: Learning and Improvement Factors06:11 The Relevance of Learning in an AI World08:45 The Importance of Structured Learning11:10 Lessons from Ultra Learning14:37 Expert Problem Solving: The Case of Andrew Wiles18:09 Weak vs. Strong Methods in Problem Solving25:04 Creativity: The Role of Imitation in Originality25:26 The Evolution of Learning Methods29:54 Understanding Cognitive Load Theory33:35 Strategies for Effective Learning35:53 Key Insights and TakeawaysSubscribe to The Good LeadershipPodcast: [⁠⁠Apple Podcasts⁠⁠] | [⁠⁠Spotify⁠⁠] | [⁠⁠YouTube⁠⁠]LinkedIn: ⁠⁠linkedin.com/in/charlesagood⁠⁠Substack Channel (Outlearn toOutperform): ⁠⁠charlesgood.substack.com⁠⁠LinkedIn Newsletter (The Outlearn Advantage): [Subscribe]