Designing for Health

Episodios

• Designing for Health: Melissa Welch, MD | Chief Medical Officer at Sprinter Health | Personalized and data-driven care 29.04.2025 34m

  Nordic Chief Medical Officer Craig Joseph, MD, talks with Melissa Welch, MD, chief medical officer at Sprinter Health. They discuss Melissa’s professional journey, Sprinter Health’s mission and its use of technology and data-driven care. They also discuss the importance of leadership and team building, and how shared accountability, listening, and valuing diverse perspectives drives innovation and program success.
• Designing for Health: Mark Mabus, MD | CMIO and Vice President of EHR at Parkview Health | Changing and improving EHR workflows 01.04.2025 38m

  Nordic Chief Medical Officer Craig Joseph, MD, talks with Mark Mabus, MD, chief medical informatics officer and vice president of EHR at Parkview Health. They discuss Mark’s healthcare journey, EHR documentation and efficiency with the use of AI, and the challenges of "note bloat" within patient records. They also discuss a project that improved vaccine reminders in the EHR, which resulted in boosted immunization rates and enhanced provider efficiency.
• Designing for Health: Spencer Dorn, MD | Vice Chair and Professor of Medicine at UNC | Balancing technology, data overload, and patient-centered care 18.03.2025 36m

  Nordic Chief Medical Officer Craig Joseph, MD, talks with Spencer Dorn, MD, Vice Chair and Professor of Medicine at UNC. They discuss Spencer’s career path, changes in medical note writing, and the value of slowing down to create better decision-making and deeper patient connections. They also talk about AI, its growing involvement in medicine and how AI could present opportunities to rethink and innovate in clinical documentation and workflow.
• Designing for Health: Stefanie Simmons, MD | Chief Medical Officer at Dr. Lorna Breen Heroes' Foundation | Addressing the mental health stigma involving healthcare professionals 04.03.2025 38m

  Nordic Chief Medical Officer Craig Joseph, MD, talks with Stefanie Simmons, MD, Chief Medical Officer at Dr. Lorna Breen Heroes' Foundation. They discuss Stefanie’s background, the impact of mental health stigma involving healthcare professionals, and the WELL-OPS approach which provides strategy for improving healthcare worker’s well-being. They also talk about the foundation’s work to reduce burnout and foster collaboration among healthcare organizations to improve workforce wellness. To learn more about the foundation and become more involved, visit the website at drlornabreen.org
• Designing for Health: Doug Turner | UCI Health | The importance of adaptability in healthcare IT 18.02.2025 58m

  Nordic Chief Medical Officer Craig Joseph, MD, talks with Doug Turner, vice president of enterprise applications at UCI Health. They discussed Doug’s career path, managing growth and system standardization, and utilizing basic system design to improve efficiency and future developments. They also talk about the importance of adaptability in healthcare IT, while balancing the demands of technology and operations.
• Designing for Health: Brian Urban | Best Buy Health | Advancing hospital at home 17.12.2024 37m

  Nordic Chief Medical Officer Craig Joseph, MD, talks with Brian Urban, head of population health at Best Buy Health. They discuss Brian’s background in public health, how he became interested in the intersection of health and technology, and what goes on inside a clinical command center. They also talk about technological tools from outside of healthcare that can help diagnose or alert clinicians from afar, the importance of digital literacy in rural environments, and the lessons that a consumer electronics retailer can teach a health system.
• Designing for Health: Scott MacDonald, MD | CMIO at UC Davis | Leveraging AI for physician well-being 19.11.2024 44m

  Nordic Chief Medical Officer Craig Joseph, MD, talks with Scott MacDonald, MD, Chief Medical Information Officer at the University of California Davis Health. They discuss his background and how he became a CMIO, how he’s changing professional development for physicians, and the integration of large language models into workflows. They also talk about how to leverage AI’s ambient listening capabilities, reducing note bloat, and why tech adoption can sometimes be uneven across medical specialties.
• Designing for Health: Graham Walker, MD | ER Doctor and Entrepreneur | Simplifying healthcare workflows for clinician satisfaction 08.11.2024 50m

  Nordic Chief Medical Officer Craig Joseph, MD, talks with Graham Walker, MD, physician and co-founder of MDCalc. They discuss his background in the emergency room, how he came to co-create a clinical support decision tool, and what’s next for him in the entrepreneurial realm. They also talk about small inefficiencies that lead to wider problems, the threat of an IT ticket blackhole, and the new trend of rounding for clinician well-being.
• Designing for Health: Bryan Vartabedian, MD | CMO at Texas Children's Hospital | Creating memorable experiences within healthcare 15.10.2024 38m

  Nordic Chief Medical Officer Craig Joseph, MD, talks with Bryan Vartabedian, MD, chief medical officer at Texas Children’s Hospital. They discuss his beginnings in pediatrics, the current state of physician burnout, and why the rise of technology and algorithmic care has created a disconnect between doctors and patients. They also talk about the future of telehealth, what key performance metrics don’t capture, and the power of suboptimization in healthcare.
• Designing for Health: Zeev Neuwirth, MD | Physician executive and author | Reframing healthcare for disruptive change 01.10.2024 44m

  Nordic Chief Medical Officer Craig Joseph, MD, talks with Zeev Neuwirth, MD, author of “Beyond the Walls” and “Reframing Healthcare: A roadmap for creating disruptive change.” He’s also the founder of the #HRL community and hosts the popular podcast series “Creating a new healthcare.” They discuss using AI and other technologies to humanize healthcare and the ongoing platform war. Dr. Neuwirth also offers his thoughts on the future of hospital at home.
• Designing for Health: Joel Klein, MD | SVP and CIO, University of Maryland Medical Center | Low-tech solutions for hi-tech problems 17.09.2024 45m

  Nordic Chief Medical Officer Craig Joseph, MD, talks with Joel Klein, MD, senior vice president and chief information officer at the University of Maryland Medical Center. They talk about his unconventional path from being an emergency room physician to running the IT department, redesigning the EHR to maximize clinician satisfaction, and low-tech solutions to optimize hospital efficiency. They also talk about how his health system was impacted by the recent CrowdStrike outage, the value of doing rounds en masse, and what an experience gradient is and how it’s used in healthcare.
• Designing for Health: Steve Muething, MD | Former CQO, Cincinnati Children’s | Situational awareness and safety culture in healthcare 03.09.2024 42m

  Nordic Chief Medical Officer Craig Joseph, MD, talks with Steve Muething, MD, senior advisor and former chief quality officer at Cincinnati Children's Hospital. They discuss the importance of patient advocates, situational awareness in healthcare, and the need for a proactive safety culture. Dr. Muething also shares insights on integrating employee and patient safety and reflects on the simple yet effective design of his 85-year-old Ford 8N tractor.
• Designing for Health: Adam Carewe, MD | CMIO, KP Colorado | Letting doctors be doctors 20.08.2024 43m

  Nordic Chief Medical Officer Craig Joseph, MD, sits down with Adam Carewe, MD, CMIO at Colorado Permanente and the co-host of the NerdMDs | Efficiency Unlocked podcast. They discuss his mantra of letting doctors be doctors, the increasing promise of AI to revolutionize progress notes, and the rise of the inboxologist within health systems. They also talk about how Dr. Carewe helped start an asynchronous e-care team at Colorado Permanente, eliminating inefficiencies within clinical workflows, and how today’s advances in healthcare technology sound like science fiction from not too long ago.
• Designing for Health: David Berger, MD | CEO, SUNY Downstate Medical Center | The path to high-reliability healthcare 06.08.2024 43m

  Nordic Chief Medical Officer Craig Joseph, MD, sits down with David Berger, MD, CEO of SUNY Downstate Medical Center. They talk about what it was like for Dr. Berger to take over a hospital swamped with COVID-19 in the summer of 2020, how he began to understand and change the clinical culture, and the path to becoming designated a high-reliability organization (HRO). They also discuss the timeline for incorporating artificial intelligence (AI) into health system operations, implementing decision support tools into clinical workflows, and the power of huddles in healthcare.
• Designing for Health: Mitesh Patel, MD | CTO, Ascension Health | Sludges, nudges, and behavioral economics 16.07.2024 41m

  Nordic Chief Medical Officer Craig Joseph, MD, sits down with Mitesh Patel, MD, Chief Clinical Transformation Officer at Ascension. They discuss his background in creating healthcare technology solutions, how he helped found the Penn Medicine Nudge Unit, and why he decided to attend business school before medical school. They also discuss the idea of sludges and nudges in clinical care, leveraging behavioral economics within healthcare, and how health system improvements were inspired by reality television.
• Designing for Health: Jeff Mounzer, PhD and Peter Kriss, PhD | Leaders at Qventus | Simplifying clinical operations while implementing behavioral economics principles 02.07.2024 50m

  Nordic Chief Medical Officer Craig Joseph, MD, talks with Jeff Mounzer, PhD, and Peter Kriss, PhD, both of Qventus, a company that uses AI to enhance healthcare workflows and operations. They discuss their respective PhD journeys, how they ended up at the intersection of psychology and technology, and how they’ve been able to simplify clinical operations within health systems. They also talk about using technology to expand operating room availability, implementing behavioral principles within healthcare, and streamlining the hospital discharge process.
• Designing for Health: Joshua Reischer, MD | CEO and Founder of Health Note | Designing technology systems for any digital aptitude 18.06.2024 36m

  Nordic Chief Medical Officer Craig Joseph, MD, sits down with Joshua Reischer, MD, the CEO and founder of Health Note, a company known for its AI platform that collects patient information and automatically writes parts of physician progress notes. They discuss Dr. Reischer’s time at Health Note, how he’s used technology to make health visits more efficient, and how to design technology systems for anyone, regardless of digital aptitude. They also discuss unexpected design fails, bringing developers directly to patients, and what Dr. Reischer has learned since starting his company more than six years ago.
• Designing for Health: Kit Delgado, MD, MS | Director, Penn Medicine Nudge Unit | Integrating behavioral economics into clinical workflows; plus, what medicine can learn from auto insurance 04.06.2024 40m

  Nordic Chief Medical Officer Craig Joseph, MD, talks with Kit Delgado, MD, emergency room physician and director of the Penn Medicine Nudge Unit. They discuss his role in the Penn Medicine opioid task force, the impact of small, technology-based solutions on the patient experience, and what medicine can learn from the world of auto insurance. They also talk about the integration of behavioral economics into clinical workflows, utilizing technological solutions to decrease ER visits, and how to ask difficult questions as a physician.
• Designing for Health: Diana Anderson MD | Asst Professor, Boston University | Doctor + architect = dochitect; creating spaces that promote wellness 21.05.2024 42m

  On today’s episode of In Network's Designing for Health podcast feature, Nordic Chief Medical Officer Craig Joseph, MD, talks with triple board-certified physician and architect Diana Anderson, MD. They discuss her background in design and architecture, her transition into the healthcare industry, and where her expertise in both has intersected. They also discuss the importance of user feedback in healthcare design, the challenges of creating staff spaces that promote wellness, and the need for evidence-based design at every level.
• Designing for Health: Farhan Ahmad and Jon Keevil, MD | Co-Founders, HealthDecision | Using data to inform patients and the challenges of interpreting medical guidelines 07.05.2024 44m

  Nordic Chief Medical Officer Craig Joseph, MD, talks with Farhan Ahmad and Jon Keevil, MD, co-founders of HealthDecision, a company that provided clinical diagnostic decision-making tools. Their discussion centers around how they balanced Farhan’s software expertise with Jon’s clinical experience to create a powerful analytical asset, while also being accessible and simply designed for healthcare providers. They also talk about the concept of sludge versus nudge, the challenge of interpreting medical guidelines, and how using data to inform patients can enhance clinical decision making and outcomes.