Omni Talk Retail
Omni Talk Retail
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Omni Talk Retail delivers news, analysis, and commentary on the latest trends and issues in the retail industry, covering e-commerce, technology, marketing, and consumer behavior. Hosted by industry experts Chris Walton and Anne Mezzenga, the podcast features insights from retail thought leaders on current developments.
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Lightning Round: Prestige TV, The Dictionary, Retail And Pop Culture | Fast Five Shorts 26.09.2026 3minThis week we come to you live from Las Vegas at Groceryshop 2026. Omni Talk contributor and the host of GrocerTalk, Ben Miller, joins me for this week's Fast Five, recorded right from the trade show floor in the Vusion podcast studio, built specifically for us by our friends there.In this week's lightning round, Chris Walton puts Ben Miller on the hot seat with questions ranging from which retailer deserves its own television drama to which words he would add to or remove from the dictionary.Watch the full Omni Talk Retail Fast Five, sponsored by The A&M Consumer and Retail Group, Mirakl, Quorso, Ocampo Capital, Veloq, and R&S Logistics, here: https://youtu.be/6RQVw_X_fqsThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy -
Meta Lab Nearly Doubles Its Stores | Fast Five Shorts 26.09.2026 7minThis week we come to you live from Las Vegas at Groceryshop 2026. Omni Talk contributor and the host of GrocerTalk, Ben Miller, joins me for this week's Fast Five, recorded right from the trade show floor in the Vusion podcast studio, built specifically for us by our friends there.Meta Lab is nearly doubling its retail footprint with six new locations, alongside a plan to open 50 shop-in-shops at Best Buy by the end of the year. Is the future bright for smart glasses?Watch the full Omni Talk Retail Fast Five, sponsored by The A&M Consumer and Retail Group, Mirakl, Quorso, Ocampo Capital, Veloq, and R&S Logistics, here: https://youtu.be/6RQVw_X_fqsThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy -
Toys R Us Is Back: 120 New Stores This Holiday | Fast Five Shorts 26.09.2026 4minThis week we come to you live from Las Vegas at Groceryshop 2026. Omni Talk contributor and the host of GrocerTalk, Ben Miller, joins me for this week's Fast Five, recorded right from the trade show floor in the Vusion podcast studio, built specifically for us by our friends there.Toys R Us is opening 120 new standalone stores this holiday season, bringing its total footprint to 160 locations. The new stores will also feature Creator Studios, cafes, and candy shops. Do you think we will see more or fewer Toys R Us stores in 2027?Watch the full Omni Talk Retail Fast Five, sponsored by The A&M Consumer and Retail Group, Mirakl, Quorso, Ocampo Capital, Veloq, and R&S Logistics, here: https://youtu.be/6RQVw_X_fqsThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy -
Harps’ First AI Leader Comes From Meat & Seafood | Fast Five Shorts 26.09.2026 5minThis week we come to you live from Las Vegas at Groceryshop 2026. Omni Talk contributor and the host of GrocerTalk, Ben Miller, joins me for this week's Fast Five, recorded right from the trade show floor in the Vusion podcast studio, built specifically for us by our friends there.Harps Food Stores just named its first-ever Director of AI Strategy and Innovation, promoting a homegrown meat and seafood category manager into the role. Is promoting from within the right way for a regional grocer to move forward on AI?Watch the full Omni Talk Retail Fast Five, sponsored by The A&M Consumer and Retail Group, Mirakl, Quorso, Ocampo Capital, Veloq, and R&S Logistics, here: https://youtu.be/6RQVw_X_fqsThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy -
Costco Goes On-demand: Adds DoorDash + Uber Eats Nationwide | Fast Five Shorts 26.09.2026 4minThis week we come to you live from Las Vegas at Groceryshop 2026. Omni Talk contributor and the host of GrocerTalk, Ben Miller, joins me for this week's Fast Five, recorded right from the trade show floor in the Vusion podcast studio, built specifically for us by our friends there.Costco is now available nationwide on both DoorDash and Uber Eats, giving members another way to get same-day delivery from nearly all of its U.S. warehouses. Is Costco smartly meeting members where they are, or handing delivery apps more of its best customers?Watch the full Omni Talk Retail Fast Five, sponsored by The A&M Consumer and Retail Group, Mirakl, Quorso, Ocampo Capital, Veloq, and R&S Logistics, here: https://youtu.be/6RQVw_X_fqsThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy -
Walmart+ Fuels Up: 17,000+ Gas Stations Now Covered | Fast Five Shorts 26.09.2026 4minThis week we come to you live from Las Vegas at Groceryshop 2026. Omni Talk contributor and the host of GrocerTalk, Ben Miller, joins me for this week's Fast Five, recorded right from the trade show floor in the Vusion podcast studio, built specifically for us by our friends there.Walmart+ just added CITGO to its Gas Savings benefit, growing the program from 13,000 to more than 17,000 participating stations nationwide while keeping the annual membership price at $98. Is fuel becoming the stickiest perk in retail membership?Watch the full Omni Talk Retail Fast Five, sponsored by The A&M Consumer and Retail Group, Mirakl, Quorso, Ocampo Capital, Veloq, and R&S Logistics, here: https://youtu.be/6RQVw_X_fqsThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy -
Groceryshop 2026 Takeaways | Live 25.09.2026 37minWhat a few days at Groceryshop 2026. If you weren’t in Las Vegas for the show, this conversation is about as close as you can get to catching up on what mattered.Recorded live on stage at Groceryshop 2026, Ben Miller, host of GrocerTalk, brings together Chris Walton, President and CEO of Omni Talk Retail, Deborah Weinswig, Founder and CEO of Coresight Research, and Kelly Lindenau, Content Director at Groceryshop, to break down what actually stood out from a week packed with big ideas, big announcements and a whole lot of talk about the future of grocery.The conversation gets into the questions retailers are wrestling with right now. Where is agentic commerce really going? Is disintermediation becoming the bigger threat? What happens when the LLM starts to become the store? And with shoppers demanding less friction, faster decisions and better value, what does that mean for pricing, private label, marketplaces and the physical store?Chris, Deborah, Kelly and Ben also trade their favorite AI use cases, stats, quotes and technology takeaways from the show, including why the most important technology on display may not have been the flashiest. They debate what retailers should actually be paying attention to, what might be overhyped, and what could have a real impact on the way people shop.In this episode:• Why agentic commerce is still a big question mark for grocery• The growing threat of disintermediation and what retailers can do about it• What it means if the LLM becomes the store• Why “speed of shopping” may matter just as much as speed of delivery• How marketplaces are changing where and how consumers shop• Why pricing transparency could change the competitive landscape• The growing power of private label and retailer-owned brands• What supermarkets need to do to give shoppers a reason to come back• The most interesting practical AI use cases from Groceryshop 2026• The technology, stats and quotes that actually stuck with the panel• What the group thinks retailers should be watching as we head toward 2027🎧 Subscribe to Omni Talk for more conversations with the leaders shaping grocery and retail.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy -
WHSmith North America’s Katie Blackburn on Travel Retail, Retail Media and Airport Shopping | Groceryshop 2026 24.09.2026 9minLive from the Vusion podcast studio at booth 913 at Groceryshop 2026 in Las Vegas, Ben Miller connects with Katie Blackburn, Vice President - Commercial Strategy & Operations at WHSmith North America, for a GrocerTalk conversation on the evolving world of travel retail and the changing needs of airport shoppers.Katie breaks down how WHSmith North America operates roughly 300 stores across around 50 U.S. airports, using localized concepts and curated assortments to serve travelers with very different shopping missions. From quick, convenient purchases like chargers and hydration to discovery-driven shopping experiences, the conversation explores how WHSmith balances speed and efficiency with exploration and engagement.The discussion also dives into WHSmith North America’s growing retail media network, including its investment in digital in-store screens and new programmatic capabilities developed in partnership with SMG. Katie also shares what’s ahead for WHSmith North America in 2027, including a planned accelerator program designed to help emerging brands reach the millions of passengers traveling through U.S. airports.In this episode:• WHSmith North America’s travel retail business• The different shopper missions shaping airport retail• Balancing speed, convenience and discovery• Self-checkout and the changing checkout experience• Curated merchandising in high-traffic environments• WHSmith North America’s retail media network• Programmatic advertising across physical store environments• Digital screens and in-store brand engagement• What’s ahead for WHSmith North America in 2027• A new accelerator program for emerging brands🎧 Subscribe to Omni Talk for more conversations with the leaders shaping grocery and retail.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy -
Danone’s Arthur Sylvestre on Media Digital Strategy and the Future of Grocery | Groceryshop 2026 24.09.2026 12minLive from the Vusion podcast studio at booth 913 at Groceryshop 2026 in Las Vegas, Ben Miller sits down with Arthur Sylvestre, VP of Media & Digital at Danone North America, for a GrocerTalk conversation on the forces shaping media, digital commerce and consumer engagement across the grocery industry.Arthur brings a CPG perspective to the conversation, exploring how brands like Danone are navigating an increasingly digital retail environment and the changing ways consumers discover and engage with products. The discussion looks at the intersection of media, digital strategy and the evolving grocery landscape.In this episode:• Danone North America’s media and digital strategy• How digital is changing the grocery and CPG landscape• The evolving relationship between brands and retailers• Changing consumer behaviors and digital discovery• Where media and digital strategy are headed next• What the future of grocery means for CPG brands🎧 Subscribe to Omni Talk for more conversations with the leaders shaping grocery and retail.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy -
Hy-Vee CEO Jeremy Gosch on the Future of Grocery and What’s Next for the Retailer | Groceryshop 2026 24.09.2026 12minLive from the Vusion podcast studio at booth 913 at Groceryshop 2026 in Las Vegas, Ben Miller sits down with Jeremy Gosch, Chairman & CEO of Hy-Vee, following his Groceryshop keynote to unpack the biggest themes shaping the future of grocery.Jeremy and Ben revisit the ideas from his keynote and take a closer look at the challenges and opportunities facing grocery retailers today. The conversation brings the perspective of one of the industry's major regional grocers to the floor at Groceryshop, with a focus on where Hy-Vee and the broader grocery business go from here.In this episode:• Key takeaways from Jeremy Gosch’s Groceryshop keynote• The biggest forces shaping the grocery industry• How Hy-Vee is thinking about the future of the business• The challenges facing grocery retailers today• Opportunities ahead for Hy-Vee and the grocery sector• What comes next for the retailer🎧 Subscribe to Omni Talk for more conversations with the leaders shaping grocery and retail.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy -
What’s Actually Worth It? The New Consumer Food Mindset | 5IM 24.09.2026 7minIn this edition of 5 Insightful Minutes, Chad Lusk, Partner and Managing Director at A&M Consumer and Retail Group, joins Omni Talk live from Groceryshop 2026 to unpack how changing consumer expectations are reshaping food and beverage, from wellness and functional nutrition to value and premiumization.Chad explains why GLP-1s are not creating these trends, but accelerating shifts that have been building for years. As consumers become more intentional about what they eat, he explores the rise of “fewer hollow bites” and why shoppers are increasingly asking, “What’s actually worth it?”He also breaks down how consumers are shopping based on specific needs and outcomes, why private label is competing on more than price, and why premiumization remains alive for products that deliver a meaningful difference in taste, ingredients, experience, or emotional payoff.Key Topics Covered:• How GLP-1s are accelerating existing food and beverage trends• The rise of “fewer hollow bites” and more intentional consumption• Why consumers are shopping based on outcomes, not just categories• How wellness and indulgence can both drive purchase decisions• Why private label is competing on quality, assortment, and lifestyle fit• Why premiumization remains alive despite increased price sensitivity• How brands can align their value proposition with what consumers actually valueMusic by hooksounds.comSponsored ContentThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy -
Retail Daily Minute | McDonald's Bets $8.5B on a Restaurant Overhaul, Instacart Teams With Airbnb & Sam's Club Personalizes Offers at Checkout 24.09.2026 6minWelcome to Omni Talk's Retail Daily Minute, sponsored by R&S Logistics, ZenlineAI, and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:McDonald's commits roughly $8.5 billion to franchisees through 2036 to fund remodels, new equipment, and its AI-powered ArchIQ operating system.Instacart takes its Airbnb grocery integration nationwide, extending Instacart Ads' reach along the way.Sam's Club rolls out InComm's personalized, SKU-level digital offers, redeemed and validated in real time at checkout.The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy -
Fruitist’s Jim Trahanas on Applying AI Across the Entire Value Chain | Groceryshop 2026 23.09.2026 11minLive from the Vusion podcast studio at booth 913 at Groceryshop 2026 in Las Vegas, Ben Miller welcomes Jim Trahanas, Chief Technology Officer at Fruitist, to explore how a fruit company is using technology, data and AI across its entire value chain.Jim breaks down what it actually means to apply AI and machine learning across the business, from the underlying data and technology foundations to the culture required to support innovation. He also discusses Fruitist’s recognition as one of Fast Company’s Most Innovative Companies of 2026 and what it takes to build a technically progressive organization.In this episode:• The scale and technology strategy behind Fruitist• Why Fruitist was recognized among Fast Company’s Most Innovative Companies• What applying AI and ML across the value chain actually means• The data and technology foundations required to make it work• How AI can extend beyond individual use cases• Building and maintaining a technically progressive culture🎧 Subscribe to Omni Talk for more conversations with the leaders shaping grocery and retail.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy -
Mondelēz’s Andrew Lederman on Digital Grocery Growth Search Discovery and Agentic Commerce | Groceryshop 2026 23.09.2026 11minLive from the Vusion podcast studio at Groceryshop 2026 in Las Vegas, Ben Miller welcomes Andrew Lederman, VP of Global Digital Commerce at Mondelēz International, to explore how grocery shopping is evolving online and what that means for one of the world’s major consumer packaged goods companies.Andrew discusses the global shift toward digital grocery, changing shopping behaviors and the growing expectation for speed across markets. He also looks at the challenge of bringing impulse products into digital environments, how search and discovery are changing and what brands need to do to remain discoverable as algorithms, LLMs and agentic commerce reshape the path to purchase.In this episode:• How digital grocery is evolving across global markets• What’s driving consumers toward online grocery shopping• The growing expectation for speed and convenience• How a CPG company approaches impulse products online• How search and digital discovery are changing• Building discoverability across algorithms and LLMs• What agentic commerce could mean for CPG brands• Strategies for converting digital demand🎧 Subscribe to Omni Talk for more conversations with the leaders shaping grocery and retail.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy -
Albert Heijn’s Sjoerd Holleman on AI Shopping Assistants and the Future of Grocery CX | Groceryshop 2026 23.09.2026 14minLive from the Vusion podcast studio at booth 913 at Groceryshop 2026 in Las Vegas, Ben Miller connects with Sjoerd Holleman, Chief Product and AI Officer at Albert Heijn, to explore how AI is reshaping the shopping experience.Sjoerd shares lessons from Albert Heijn’s AI shopping assistant Steijn, including what shoppers are using and how those learnings can translate beyond the Dutch market. The conversation also looks at the growing role of personal AI agents, the future of customer experience through AI and how Ahold Delhaize is using AI assistants internally to support store associates.In this episode:• How AI is changing the shopping experience at Albert Heijn• Lessons from Steijn, Albert Heijn’s AI shopping assistant• Which AI assistant functionalities shoppers are using most• What Dutch shopper behavior can teach the broader grocery industry• How AI innovations can scale across Ahold Delhaize brands• Keeping retailer-built assistants relevant as personal AI agents grow• The future of customer experience through AI• How AI assistants are supporting store associates🎧 Subscribe to Omni Talk for more conversations with the leaders shaping grocery and retail.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy -
Ahold Delhaize USA’s Bobby Watts on the Next Phase of Retail Media | Groceryshop 2026 23.09.2026 12minLive from the Vusion podcast studio at booth 913 at Groceryshop 2026 in Las Vegas, Ben Miller sits down with Bobby Watts, SVP and Executive Lead of AD Retail Media at Ahold Delhaize USA, to explore how retail media is evolving and where the industry goes next.Bobby explains the scope of AD Retail Media across Ahold Delhaize USA’s banners and shares his perspective on the priorities shaping retail media today. The conversation covers the opportunity within physical store portfolios, what advertisers are looking for from retail media and the platforms and technology needed to meet increasingly sophisticated demands.In this episode:• What falls under AD Retail Media across Ahold Delhaize USA• The biggest priorities shaping retail media today• Unlocking the value of physical store portfolios• What advertisers are seeking from retail media• Balancing awareness and conversion• The technology required to support sophisticated advertisers• What could be the biggest development in retail media in 2027🎧 Subscribe to Omni Talk for more conversations with the leaders shaping grocery and retail.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy -
Walmart+ Fuels Up, Costco Goes On-Demand & Toys R Is Back (Again) | Fast Five 23.09.2026 43minIn this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso, Veloq, and R&S Logistics, Chris Walton is joined by Omni Talk contributor and GrocerTalk host Ben Miller for another round of Fast Five fun, recorded live from the Vusion podcast studio at Groceryshop 2026 in Las Vegas. This week, Walmart fills up, Costco delivers, Harps gets AI, Toys R Us gets bigger, and Meta gets its glasses on.Chris and Ben dig into five of the biggest stories in retail this week, including:• Walmart+ adding CITGO to its Gas Savings benefit, expanding the program from 13,000 to more than 17,000 participating stations nationwide and giving members 10 cents off per gallon. (Source)• Costco expanding its delivery reach by joining both DoorDash and Uber Eats nationwide, giving members another way to get same-day and scheduled orders from nearly all of its U.S. warehouses. (Source)• Harps Food Stores naming longtime employee and former meat and seafood category manager Will McDoniel as its first director of AI strategy and innovation. (Source)• Toys R Us opening 120 new stand-alone stores this holiday season, bringing its stand-alone footprint to 160 locations and adding features like Creator Studios, cafes and candy shops. (Source)• Meta Lab, the store concept behind Meta’s AI glasses, nearly doubling its retail footprint with six new locations while expanding its Best Buy shop-in-shop presence. (Source)The episode wraps with a lightning round covering which retailer deserves its own prestige TV drama, what words should be added or removed from the dictionary, and plenty more retail and pop culture fun.Plus, everyone’s favorite A&Mer, Chad Lusk, joins Chris for 5 Insightful Minutes.P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/P.P.S. Also be sure to check out our podcast rankings on Feedspot.Music by hooksounds.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy -
Instacart’s Ryan Hamburger on AI Affordability and What Retailers Need Next | Groceryshop 2026 23.09.2026 11minBreaking news from Groceryshop 2026: Dollar General is joining the Instacart Marketplace, a new partnership exclusively revealed to Omni Talk Retail by Ryan Hamburger, Chief Commercial Officer at Instacart, during a live conversation with Ben Miller from the Vusion podcast studio at booth 913 in Las Vegas.Ben and Ryan also unpack Instacart CEO Chris Rogers’ opening Mainstage Keynote, including the potential impact of AI agents and assistants on grocery, the continued affordability imperative, and the challenges retailers are working to solve. Ryan shares how Instacart supports its retail partners through Instacart Enterprise and discusses other major brands joining the Instacart Marketplace, including Gopuff and Airbnb.In this episode:• Dollar General joining the Instacart Marketplace• What the Chief Commercial Officer role covers at Instacart• Ryan’s biggest takeaways from Chris Rogers’ Groceryshop keynote• Why AI agents and assistants could reshape grocery• The continued importance of affordability• How Instacart Enterprise supports retailers• The biggest challenges Instacart is hearing from retail partners• Gopuff and Airbnb joining the Instacart Marketplace• What Ryan thinks was missing from the opening keynote🎧 Subscribe to Omni Talk for more conversations with the leaders shaping grocery and retail.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy -
Sam’s Club’s Myron Frazier on Value Private Brands and the Power of a Curated Assortment | Groceryshop 2026 23.09.2026 11minLive from the Vusion podcast studio at Groceryshop 2026 in Las Vegas, Chris Walton sits down with Myron Frazier, Chief Merchandising Officer at Sam’s Club, to explore what value means for today’s increasingly deliberate consumer and how Sam’s Club builds its assortment around that idea.Myron discusses the history behind Sam’s Club, the role of Member’s Mark, and why a curated assortment can be an advantage even when consumers have access to virtually unlimited choice. He also dives into the technology supporting the member experience, from scan-and-go and exit arches to one-hour delivery, and how those capabilities fit into Sam’s Club’s long-term strategy.In this episode:• How Sam’s Club defines value for its members• What the company’s history can teach today’s merchants• The role of Member’s Mark in the Sam’s Club assortment• Why offering less can create an advantage• How scan-and-go and exit arches support the member experience• The role of one-hour delivery from Club• What’s ahead for Sam’s Club’s merchant team in Q4🎧 Subscribe to Omni Talk Retail for more conversations with the leaders shaping retail.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy -
Retail Daily Minute | Amazon Blocks Meta's Muse AI Shopping Agent, Best Buy Launches TikTok Shop & Sam's Club Debuts Predictive Ad Targeting 23.09.2026 6minWelcome to Omni Talk's Retail Daily Minute, sponsored by R&S Logistics, ZenlineAI, and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Amazon cuts off Meta's Muse AI agent, citing undisclosed access and credential-storage concerns amid the broader agentic-shopping turf war.Best Buy launches a TikTok Shop storefront in late October, offering nearly 10,000 products with creator and retail-media tie-ins ahead of the holidays.Sam's Club Connect debuts AI-powered Predictive Precision Targeting and an expanded Omni-Impact measurement suite, built around a P&G case study.The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
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