Heroes of HR

Jaksot

• What fandom, parenting, and tech say about honesty, engagement, and modern work 15.12.2025 17min

  Modern life feels loud, fast, and constantly online, yet people still find connection in the strangest places. This conversation moves through sports fandom, parenting, technology, and generational differences to unpack how people actually relate to each other today. From shared misery over teams we love, to how phones shape honesty and attention, to why work often feels busier but less thoughtful, the discussion connects everyday experiences to deeper questions about engagement, communication, and community. In this episode, we talk about sports culture, technology habits, parenting challenges, generational expectations, social media honesty, and workplace engagement. The discussion moves from how sports create shared identity and suffering, to how different generations use and interpret technology, to why intentional communication and quiet time matter more than ever at work and at home. Key Takeaways Sports fandom creates community through shared misery as much as shared wins. That emotional bond mirrors how people connect at work, through struggle, humor, and mutual understanding more than polished success stories. Generational differences shape how people use technology and interpret engagement. What feels responsive to one group can feel distracting or performative to another. Leaders who ignore this gap often misread motivation and intent. Parenting exposes how hard real communication actually is. Mistakes are inevitable, and honesty matters more than perfection. Those same dynamics show up at work, where transparency often builds more trust than polished messaging. Social media blurs honesty and performance. People curate versions of themselves that can distort reality and expectations, both personally and professionally. That tension affects how teams communicate and how authentic engagement feels. Workplace engagement suffers when pace replaces thoughtfulness. Constant motion creates the illusion of productivity while crowding out reflection. Creating quiet space is not a luxury. It is a requirement for better decisions and deeper work. Technology connects and isolates at the same time. Used well, it strengthens community. Used carelessly, it fragments attention and weakens trust. Engagement improves when tools support conversation instead of replacing it. This episode was recorded live at isolved Connect in Philadelphia, Pa.  The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Chapters 00:00 Introduction and Setting the Scene 02:58 Sports Fan Misery and Community 05:55 Generational Differences in Technology Use 08:58 Parenting Challenges and Communication 11:58 Workplace Engagement and Productivity 14:58 Honesty in Relationships and Social Media Guest Karen Wallace Lipson, Director, Human Resources Operations, Marelene Meyerson JCC Manhattan LinkedIn:https://www.linkedin.com/in/karen-wallace-lipson/ Connect with Us William Tincup: https://www.linkedin.com/in/tincup/ Ryan Leary: https://www.linkedin.com/in/ryanleary/
• How earned wage access is reshaping financial wellness, recruiting, and retention 15.12.2025 10min

  Payday used to be a fixed point. Now it’s a pressure point. As more employees live paycheck to paycheck, access to earned wages has become less about convenience and more about survival. This conversation digs into why financial stress shows up at work, how payroll and benefits are evolving to meet that reality, and why employers can no longer ignore the role money plays in engagement, performance, and trust. In this episode, we talk about earned wage access, employee financial wellness, payroll integration, and the growing partnership between ZayZoon and isolved. The discussion moves from how employees actually use early wage access for basics like groceries and gas, to why instant access to money is becoming a recruiting and retention advantage, to how small fees compare to the real cost of overdrafts, payday loans, and side hustles. Key Takeaways Earned wage access gives employees access to money they have already earned, removing the artificial wait for payday. For many workers, this is not about impulse spending. It is about covering essentials and avoiding financial emergencies that spiral into bigger problems. A significant portion of the workforce is financially fragile, with roughly two-thirds of Americans living paycheck to paycheck. That reality shows up in stress, distraction, absenteeism, and turnover. Financial wellness is no longer separate from workforce strategy. ZayZoon’s partnership with isolved embeds earned wage access directly into payroll, making it simple for employers to offer and easy for employees to use. When financial tools live inside systems people already trust, adoption increases and friction drops. The cost comparison matters. A small flat fee for accessing earned wages is materially different from overdraft fees, payday loans, or credit card interest. For many employees, earned wage access is a way to lose less money, not spend more. Employers are starting to see earned wage access as a recruiting and retention lever, not just a benefit. In a market driven by instant access and flexibility, waiting two weeks for pay can feel outdated and out of touch. Access to earned wages can also reduce the need for side gigs and financial scrambling. When employees are less stressed about cash flow, they show up more focused, more engaged, and more likely to stay. This episode was recorded live at isolved Connect in Philadelphia, Pa.  The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Chapters 00:00 Introduction and Context 03:14 Understanding Earned Wage Access 06:04 The Role of ZayZoon in Employee Financial Wellness 09:03 Recruitment and Retention Strategies Guest Kauley Claypool: Partner Growth Manager, LinkedIn: https://www.linkedin.com/in/kauley-claypool-03184594/ Garth Dmyterko, Sales Development, ZayZoon LinkedIn: https://www.linkedin.com/in/garth-dmyterko-b6335275/ Connect with Us William Tincup: https://www.linkedin.com/in/tincup/ Ryan Leary: https://www.linkedin.com/in/ryanleary/
• Why Selling Cars Is Harder Than Ever and Why Most People Wash Out 15.12.2025 16min

  Automotive sales looks simple from the outside. It isn’t. Between long sales cycles, multiple stakeholders, emotional buyers, and relentless pressure, dealerships are struggling to hire, train, and retain the right people. This conversation breaks down why turnover is so high, why leadership roles are harder to fill than anyone admits, and how customer experience lives or dies with the people on the floor. In this episode, we talk about automotive recruitment, sales training, dealership dynamics, customer experience, and the growing role of technology in sales enablement. The discussion moves from why General Manager roles are so difficult to fill, to how mental toughness separates survivors from burnout, to how training programs and direct-to-consumer models are changing what success looks like in modern dealerships. Key Takeaways The General Manager role is often the hardest position to fill because it requires operational discipline, sales leadership, emotional intelligence, and resilience all at once. Few candidates fully understand the scope until they are already in the seat. Sales roles experience constant turnover because many candidates underestimate the emotional and mental demands of the job. Rejection, long hours, and inconsistent wins test people fast, especially in high-pressure dealership environments. Mental toughness is not a nice-to-have in automotive sales. It is the baseline. The ability to handle rejection, stay focused, and keep momentum directly impacts both performance and longevity. Customer relationships drive repeat business more than any script or incentive. Buyers remember how they were treated, not just what they paid. Trust compounds faster than discounts. Sales training is evolving beyond in-person shadowing and trial by fire. Online learning systems, structured onboarding, and continuous reinforcement are becoming essential to keeping teams sharp and confident. Technology is reshaping how dealerships train and sell, but tools only work when paired with real coaching. Tech can enhance learning and consistency, but it cannot replace accountability or human connection. Direct-to-consumer models are forcing dealerships to rethink the sales experience. Transparency, education, and speed now matter as much as persuasion, changing how sales teams must be trained and supported. This episode was recorded live at isolved Connect in Philadelphia, Pa.  The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Chapters 00:00 Who is Adam and Phil Long Dealerships Dealerships 03:00 Challenges in Automotive Recruitment 06:00 Sales Dynamics and Customer Experience 08:54 Training and Development in Sales 11:59 The Role of Technology in Sales Training 15:01 Conclusion and Reflections Guest Adam Cavender, Variable Operations Recruiter, Phil Long Dealerships LinkedIn: https://www.linkedin.com/in/adam-cavender-26a2b685/ Connect with Us William Tincup: https://www.linkedin.com/in/tincup/ Ryan Leary: https://www.linkedin.com/in/ryanleary/
• Why HR Finally Feels Seen, Heard, and Celebrated 15.12.2025 15min

  HR doesn’t usually get the spotlight. At isolved Connect in Philadelphia, that changed. This conversation captures what happens when HR professionals are treated like the drivers of the business, not the back office. From real customer conversations to broker dynamics to celebrating People Heroes, the episode reflects a shift in how HR is valued, supported, and invested in. In this episode, we talk about isolved Connect, customer awards, the role of brokers in HR decisions, the People Heroes initiative, AI’s growing influence, and the importance of community in talent acquisition and employee experience. The discussion moves from why customer stories matter, to how brokers shape buying behavior, to why HR leaders are finally being given permission to invest in themselves. Key Takeaways Customer conversations are energizing because they reflect growth, resilience, and real career journeys. Hearing how HR leaders navigate challenges reinforces why this work matters and why recognition is overdue. AI is top of mind for HR leaders, but fear is giving way to practical use cases. The focus is shifting from disruption anxiety to how AI can actually support HR teams without replacing human judgment. Brokers play a critical role in influencing HR technology decisions. Making it easy for brokers to work with platforms like iSolved is no longer optional. It is a strategic advantage. The People Heroes initiative shines a light on HR professionals who rarely get celebrated. Recognizing their impact builds pride, community, and momentum across the industry. Investing in HR professionals is essential for long-term success. When HR leaders are supported, educated, and connected, the entire organization benefits. Community engagement around HR has grown dramatically. Events like iSolved Connect show how powerful it is when people come together to share stories, challenges, and wins. Celebrating small and mid-sized businesses through their HR stories brings authenticity back into the conversation. These are the teams doing the hardest work with the fewest resources. Great software still matters, but service and partnership are what create loyalty. HR leaders remember who shows up and makes their jobs easier. This episode was recorded live at isolved Connect in Philadelphia, Pa.  The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Chapters 00:00 Welcome to isolved Connect 02:59 Customer Conversations and Awards 06:09 The Role of Brokers in HR 08:58 People Heroes: Celebrating HR Professionals 11:51 Investing in HR and the Power of Community Guest Amberly Dressler, SVP Brand and Experience LinkedIn: https://www.linkedin.com/in/amberlydressler/ Connect with Us William Tincup: https://www.linkedin.com/in/tincup/ Ryan Leary: https://www.linkedin.com/in/ryanleary/
• Why Local Restaurants Win or Lose on Hiring, Community, and Burritos 15.12.2025 15min

  Local restaurants are fighting a very different battle than big brands. They’re competing for talent, attention, and loyalty in communities where relationships matter more than polish and margins are always thin. This conversation digs into how small operators think about hiring, marketing, and customer engagement, and why community connection is often the real differentiator when resources are limited. In this episode, we talk about local business ownership, restaurant hiring challenges, marketing strategies, technology adoption, and customer engagement. The discussion moves from competing with bigger industries for talent, to how soft benefits and culture keep people around, to why apps, online presence, and community storytelling now play a critical role in restaurant success. Key Takeaways Local businesses shape community identity in ways large brands never can. Restaurants become gathering places, not just service providers, and that emotional connection drives loyalty when times get tough. Hiring is especially hard when restaurants are competing with higher-paying industries for the same workforce. Owners are being forced to rethink what attracts people beyond hourly wages, including flexibility, respect, and growth opportunities. Technology is no longer optional for customer engagement. Apps, online ordering, and digital marketing help local restaurants stay visible, relevant, and connected to customers who expect convenience without losing authenticity. Soft benefits matter more than many operators realize. Schedule flexibility, culture, and feeling valued often outweigh small pay differences and can be the deciding factor in retention. A strong online presence is essential for survival, not vanity. Customers discover, judge, and recommend restaurants digitally, even when the experience itself is deeply local and personal. The industry is evolving by transitioning roles, not eliminating them. Technology changes how work gets done, but human interaction, hospitality, and local knowledge remain irreplaceable. Community relationships drive long-term success. Word of mouth, personal stories, and genuine engagement outperform generic marketing when trust is the currency. Understanding local culture matters. Restaurants that reflect their neighborhood, not just trends, are better positioned to grow and adapt. This episode was recorded live at isolved Connect in Philadelphia, Pa.  The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Guest Lacey Davidson, Human Resources Manager, JumBurrito LinkedIn: https://www.linkedin.com/in/lacey-davidson-59b61b94/ Connect with Us William Tincup: https://www.linkedin.com/in/tincup/ Ryan Leary: https://www.linkedin.com/in/ryanleary/
• How product teams balance AI ambition, customer reality, and business pressure without breaking trust with Sydney Ridge, isovled 15.12.2025 20min

  Product development today is less about shipping features and more about orchestration. Platform teams are navigating AI integration, customer feedback, and business goals at the same time, often with competing incentives pulling in different directions. This conversation explores how modern product orgs are structured into pods, why AI adoption is harder than it looks, and what it actually takes to earn trust from users and internal teams. It also connects product thinking to audience engagement during speaking engagements, showing how communication, incentives, and feedback loops shape adoption both onstage and inside the product. In this episode, we talk about platform strategy, AI integration, product development tradeoffs, customer feedback, trust in AI, and audience engagement. The discussion moves from how product teams are organized into pods, to why incentives matter more than hype for AI adoption, to how engineering skillsets are evolving as AI reshapes how products are built, explained, and adopted. Key Takeaways Product platforms are increasingly organized into focused pods, each owning a specific slice of HCM or functionality. This structure speeds execution but also forces tighter alignment across teams, especially as AI becomes a shared dependency instead of a side feature. Platform is no longer just infrastructure. It is the strategy layer. AI integration is not optional anymore, but adoption is fragile. Teams underestimate how much trust, clarity, and repetition it takes before users actually change behavior. AI works when it feels obvious, helpful, and safe. If users have to think too hard, they simply opt out. Customer feedback is necessary but dangerous if it is followed blindly. Strong product teams listen closely, then filter that input through business goals, technical reality, and long-term vision. The hard part is saying no while still making customers feel heard and respected. Trust is the real bottleneck in AI adoption. Users worry about accuracy, intent, and outcomes, not just features. Transparency, incentives, and communication matter more than model sophistication. Adoption follows belief, not capability. Speaking engagements mirror product launches more than most people admit. Audience engagement, clarity of message, and post-event reflection directly impact how ideas land and spread. The best speakers treat every talk like user research for their thinking and their product story. This episode was recorded live at isolved Connect in Philadelphia, Pa.  The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Chapters 00:00 The Platform and Its Role 02:17 The Future of Product Development and AI Integration 05:23 Balancing Customer Feedback and Business Goals 08:57 Adopting AI: Building Trust and Encouraging Use 11:35 Reflections on Speaking Engagements and Audience Engagement Guest: Sydney Ridge, Leader of Product Management, isolved LinkedIn: linkedin.com/in/sydney-ridge-b2a55871 Connect with Us William Tincup: https://www.linkedin.com/in/tincup/ Ryan Leary: https://www.linkedin.com/in/ryanleary/
• Why Passwords Are Dying and What That Means for Payroll, HR, and Security 15.12.2025 21min

  Security is no longer an IT problem. It is a business problem. As companies scale globally, adopt cloud infrastructure, and rely more heavily on AI, the attack surface keeps expanding. This conversation looks at how payroll and HR platforms are evolving alongside rising cybersecurity threats, from spoofing and credential theft to the growing risks of BYOD environments. It also digs into why legacy security models are breaking down and what modern organizations need to do differently to protect both systems and people. In this episode, we talk about the evolution of P&I, cybersecurity threats, passkeys and biometrics, cloud security, penetration testing, AI-driven protection, spoof sites, and managing security in a BYOD world. The discussion moves from how payroll platforms have scaled globally, to why passwords are failing, to how AI and vetted applications can reduce risk while still improving user experience. Key Takeaways P&I’s evolution from a regional provider to a global platform reflects a broader shift in payroll and HR technology. Scale introduces complexity, and complexity demands stronger security foundations. Global payroll is no longer just about compliance. It is about resilience. Passwords are becoming a liability. Passkeys and biometric authentication reduce friction while closing common attack vectors tied to credential reuse and phishing. Simpler login experiences can actually improve security when implemented correctly. Cybersecurity threats are more sophisticated and more deceptive. Spoof sites and impersonation attacks are increasingly common, targeting both employees and administrators. Education alone is not enough. Systems must be designed to assume users will be targeted. Penetration testing and continuous security assessments are essential, not optional. Cloud environments move too fast for static defenses. Organizations need ongoing validation that their controls actually work under real-world attack scenarios. BYOD environments introduce convenience and risk at the same time. Strong policies, vetted applications, and clear boundaries are critical to protecting sensitive data without killing productivity. Security has to meet users where they are. AI is becoming a force multiplier for security and operations. When used responsibly, it can help verify information, detect anomalies, and improve client interactions. The risk is not AI itself. The risk is deploying it without guardrails or trust. This episode was recorded live at isolved Connect in Philadelphia, Pa.  The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Chapters 00:00 Who is Nicholas Holcomb 01:16 Overview of P&I and Global Expansion 02:45 Cybersecurity Challenges and Strategies 04:10 The Shift from Passwords to Passkeys 08:12 Penetration Testing and Cloud Security 11:33 Emerging Cyber Threats and Spoofing 14:17 The Role of AI in Modern Business 18:17 Managing BYOD and Security Policies Guest Nicholas Holcomb, PNI, HCM LinkedIn: https://www.linkedin.com/company/pnihcm/ Connect with Us William Tincup: https://www.linkedin.com/in/tincup/ Ryan Leary: https://www.linkedin.com/in/ryanleary/
• The Future of Human Resources with Stacy Harris and Tami Nutt 08.12.2025 15min

  HR is shifting from support function to strategic engine, and Stacey Harris and Tami Nutt make the case clearly. They walk through how HR leaders can elevate their role by understanding how their organizations actually generate revenue, how AI is reshaping people's decisions, and why personalization matters in every HR tech interaction. In this episode we talk about HR, AI, compliance, personalization, strategic HR, research, insights, leadership, and technology. Stacey and Tami dig into the realities of ethical AI, the questions HR pros should be asking vendors, and the traps that come from relying on biased data. The message is simple. HR gets stronger when it understands the business and uses technology with intention. Key Takeaways: HR can’t stay reactive. It becomes powerful when it understands the organization’s mission and revenue streams, and uses that insight to guide people decisions. Leaders who elevate HR treat it as a strategic partner, not an administrative necessity. AI is hitting HR fast, and compliance matters as much as innovation. Personalization in HR technology makes tools easier to use and more human, but it also raises hard questions about bias, data quality, and vendor accountability. Ethical AI isn’t optional anymore. HR pros need to ask sharper questions when evaluating AI. What data is being used? How is bias being monitored? How are decisions being validated? Training and education are critical because the tools only work when the people running them understand their risks and limits. Being a people hero today means understanding and leveraging human qualities as much as technology. The leaders who thrive will be the ones who combine insight, curiosity, and a willingness to push HR forward into its strategic era. This episode was recorded live at isolved Connect in Scottsdale.  The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Timestamps: 00:00 Introduction to HR Insights 01:52 Elevating the HR Role 04:38 AI in HR Compliance 08:02 Personalization in HR Technology 11:58 Defining a People Hero Guests: Stacey Harris, Chief Research Officer & Managing Partner, Sapient Insights Group LinkedIn: https://www.linkedin.com/in/staceyharris/ Tami Nutt, VP Research & Insights, Aspect43 LinkedIn: https://www.linkedin.com/in/taminutt/ Connect with Us: William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/
• Embracing Change in HR with Mary Kay Kirgis, Guttenberg Municipal Hospitals and Clinics 08.12.2025 16min

  Employee engagement in a rural hospital isn’t theory. It’s personal. In this conversation, Mary Kay Kirgis talks through twelve years of building trust, navigating staffing shortages, and keeping a small healthcare system moving when everyone wears multiple hats. Her lens is grounded, human, and honest about the work. Change isn’t optional. It’s the job. In this episode we talk about HR, employee engagement, healthcare, rural staffing, change management, employee experience, leadership, technology in HR, the nursing shortage, and career development. Mary Kay breaks down what actually moves people in a small-town environment, how relationships drive retention, and why understanding employee needs matters more than any engagement program. Key Takeaways: Embracing change becomes a survival skill in HR. The teams that thrive are the ones willing to adjust roles, workflows, and expectations instead of clinging to old habits. Rural healthcare adds its own complexity, forcing leaders to be creative with staffing and flexible with responsibilities. Building real relationships is what keeps people loyal. When employees feel seen, listened to, and supported, they show up differently. Small gestures go further than surface-level perks, and meaningful engagement comes from consistent, human connection rather than manufactured culture pushes. Innovation shows up in unexpected ways. Sometimes it’s a new staffing model. Sometimes it’s cross-training. Sometimes it’s simply taking the time to understand what each person actually wants from their career. Clear development paths matter, and authenticity is what makes them believable. Listening drives real improvements. When leaders pay attention to what employees are actually saying, engagement stops being a guessing game and becomes a partnership. Employee experience becomes the backbone of retention, especially in smaller communities where every role carries weight. This episode was recorded live at isolved Connect in Scottsdale.  The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Timestamps: 00:00 Introduction to Mary Kay and Her Role 02:46 Embracing Change in HR 05:55 Navigating Employee Growth and Development 08:47 Employee Experience in Healthcare 11:50 Innovative Strategies for Staffing in Rural Areas 14:47 Building Relationships Through Engagement Guest: Mary Kay Kirgis, HR Director at Guttenberg Municipal Hospitals and Clinics LinkedIn: linkedin.com/in/mary-kay-kirgis-40ba8b4a Connect with Us: William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/
• The Future of HR Tech: Insights from Yutaka Takagi 08.12.2025 15min

  HR tech moves fast, but Yutaka Takagi has a way of grounding all the noise into what actually matters. His world sits at the intersection of customer stories, product innovation, and the real people outcomes leaders are chasing. He talks about AI as something that’s already woven into daily life, the rising demand for personalization, and the way community impact quietly shapes stronger businesses. His lens is practical and human, and it cuts through the trend cycle. In this episode we talk about HR tech, AI, personalization, people leadership, business outcomes, employee experience, technology trends, customer insights, and the push toward measurable results in 2026. Yutaka breaks down how product evangelism works in the real world, why listening to customers drives better innovation, and how employee and community pride turn into real business momentum. Key Takeaways: Yutaka explains what product evangelism really looks like inside a modern HCM company. It’s not hype. It’s connecting customer stories to product decisions and making sure innovation solves real problems. AI sits underneath that work, becoming less of a headline and more of a quiet layer in everyone’s day. Personalization is the next frontier, and leaders who ignore it are going to feel the consequences fast. He digs into the shift HR leaders are facing as they head toward 2026. The market wants outcomes, not talk. Teams need tools that help people feel supported, known, and understood. That’s where AI shows up again, helping scale personalization without losing the human touch. Engagement becomes a by-product of being treated like an individual, not a role. Community impact plays a bigger role in leadership than most admit. Yutaka highlights a customer story that shows how pride, belonging, and local engagement strengthen culture more than any program. Businesses that lean into their community build loyalty that carries into the workplace. People outcomes and business outcomes end up being the same thing. Vendor relationships matter. The best results come from collaboration, transparency, and teams that listen on both sides. Innovation moves faster when customers feel heard and product teams stay connected. The companies that embrace that dynamic will stay ahead as HR tech keeps accelerating. This episode was recorded live at isolved Connect in Scottsdale.  The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Timestamps: 00:00 Introduction to Yutaka Takagi and His Role 03:03 Exploring Macro Trends in HR Tech 05:57 The Future of AI in the Workplace 08:36 Personalization in People Leadership 11:41 Success Stories: Impact on Community and Employees Guest: Yutaka Takagi, Principal Product Evangelist at isolved LinkedIn: https://www.linkedin.com/in/yutakatakagi/ Connect with Us: William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/
• Innovating HR: The Future of Employee Management 08.12.2025 10min

  Innovation in HR isn’t just a tech story. It’s a people story. Jan, HR director at Community Living Concepts, breaks down how nonprofits can modernize their HR practices without losing sight of their mission. From choosing the right software to empowering employees through upskilling, she shares how thoughtful technology and intentional leadership can change the trajectory of a team. In this episode we talk about HR, technology, nonprofits, employee empowerment, software selection, innovation, upskilling, community living, isolved, and growth. Jan explains what long-term partnerships with software providers look like, why outdated systems hold organizations back, and how better training can transform both confidence and performance. Key Takeaways: Innovation is a mindset. Community Living Concepts’ mission-driven work adds another layer, proving that even nonprofits need modern systems to support people effectively. Software selection can make or break an organization’s workflow. Long-term relationships with vendors help, but only when paired with thorough research and team involvement. Transitioning away from outdated tools is tough, yet necessary, especially when budget constraints force nonprofits to be strategic. Upskilling employees unlocks opportunity. Investing in training helps people grow, strengthens morale, and opens the door for internal promotions. When employees feel supported in learning new skills, their confidence rises and the entire culture shifts. Innovative HR technology streamlines processes and frees leaders to focus on people. Training programs, when executed well, become life changing for employees who may have never been given structured development before. This episode was recorded live at isolved Connect in Scottsdale.  The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Timestamps: 00:00 Introduction to the Heroes of HR Podcast 02:53 The Importance of Innovation in HR Technology 05:49 Navigating Software Selection for Nonprofits 08:37 Empowering Employees Through Upskilling Guest: Jan Mack, HR Director at Community Living Concepts LinkedIn: https://www.linkedin.com/in/jan-mack-1839a53/ Connect with Us: William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/
• Building Loyalty in the Workplace 08.12.2025 23min

  Employee loyalty isn’t luck. It’s built. Jill Fish and Lisa Walker from Rocky Mountain Diabetes Center walk through nearly two decades of working side by side and what it takes to create a workplace people genuinely want to stay in. Their story highlights how benefits, communication, culture, and technology all shape the employee experience in ways that actually move the needle. In this episode we talk about HR, employee experience, benefits, loyalty, compensation, diabetes care, technology in HR, employee engagement, workplace culture, and healthcare. Jill and Lisa share what has kept their team together, why employees return even after leaving, and how a supportive culture translates into recognition for exceptional employee experience. Key Takeaways: Loyalty isn’t random. Jill and Lisa’s 18 and 25 year tenure shows what happens when a workplace prioritizes stability, communication, and human connection. When people feel supported and valued, they stay, and in Rocky Mountain Diabetes Center’s case, many even return. Benefits only matter when employees understand them. Clear communication around total compensation gives people a sense of security and appreciation. Innovative options like FinFit and Zeyzoon show how modern benefits can solve real problems for employees and build trust across the organization. Technology is becoming a central part of the employee experience. Streamlined HR processes free up time for more meaningful engagement and help employees feel like the company is evolving with their needs. But culture still comes from personal connection, not software. Recognition matters. Awards and acknowledgments don’t just celebrate wins. They reinforce that the effort to build a positive workplace is seen and appreciated. A strong culture forms when people feel respected, supported, and part of something that grows with them. This episode was recorded live at isolved Connect in Scottsdale.  The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Timestamps: 00:00 Introduction to the Heroes of HR Podcast 02:44 The Loyalty Factor in Employment 05:45 Creating a Positive Employee Experience 08:44 Benefits That Matter 11:49 Understanding Total Compensation 14:42 Innovative Benefits and Employee Engagement 17:40 The Role of Technology in HR 20:35 Conclusion and Award Recognition Guests: Lisa Walker, Business Office Manager, Rocky Mountain Diabetes Center LinkedIn: https://www.linkedin.com/in/lisa-walker-3a14aa16/ Jill Fish, Rocky Mountain Diabetes Center Connect with Us: William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/
• The Evolution of Org Charts with Jacob Peña 08.12.2025 12min

  Org charts aren’t paperwork. They’re the nervous system of the company. In this conversation, Jacob Peña breaks down how organizations finally get clarity when you stop treating org charts like a static PDF and start treating them like living data. His take hits on broken workflows, the real value of HR heroes, and why automation isn’t replacing anyone. It’s giving them their time back. In this episode we talk about org charts, HR technology, workforce planning, automation, and innovation. Jacob walks through sixteen years in the org chart trenches and what he’s learned as companies scale, break, rebuild, and finally realize they don’t actually know who reports to who. The big theme is simple. Better structure equals better decisions. Key Takeaways: Org charts aren’t just a diagram. They’re the backbone of onboarding, compliance, and day to day planning. Most companies still build them manually, which burns hours and hides problems that only show up when someone finally maps out how the work actually flows. Jacob has spent sixteen years swimming in every version of organizational chaos you can imagine. His biggest insight is simple. HR pros are the quiet heroes holding the structure together while juggling messy data, shifting teams, and leaders who often don’t know their own reporting lines. Automation is finally catching up. It frees HR from endless admin work and cleanup loops, replacing repetitive tasks with tools that actually reflect how the organization operates. That clarity makes workforce planning real because leaders can finally see the current state instead of guessing. Seeing your org visually changes everything. Gaps become obvious. Misalignment jumps out. And sometimes the emotional impact is real because it’s the first time a company sees its structure clearly. Org tech innovation is moving fast, and the companies that embrace it are making better decisions, faster. This episode was recorded live at isolved Connect in Scottsdale.  The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Timestamps: 00:00 Introduction to Jacob Peña and Org Charts 02:57 The Importance of Org Charts in Organizations 06:00 The Role of HR and People Heroes 08:41 Innovations in Org Chart Technology 11:07 Future Trends in Workforce Planning Guest: Jacob Peña, Director of Acquisition Sales at OrgChartLinkedIn: https://www.linkedin.com/in/jacobpena Connect with us: William Tincup, Co-host LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary, Co-host LinkedIn: https://www.linkedin.com/in/ryanleary/
• The Heart of HR: Supporting Employees in Healthcare 08.12.2025 12min

  Community health doesn’t give you the luxury of distance. We talk about what it means to stay accessible, to carry the emotional weight of the team, and to keep a small organization moving even when everyone is stretched thin. Her world is built on trust, straight talk, and the kind of support that never fits neatly into a job description. In this episode we talk about HR in community health, employee experience, accessibility, emotional labor, community support, employee relations, and how small organizations run on people stepping up instead of passing problems down the line. Key Takeaways: Employees don’t show up neutral. They walk into work with whatever life threw at them before clocking in. The fear, the stress, the family issues. Accessibility isn’t a philosophy for her. It’s the only way the work gets done. People come to her office because they trust her to hold space for what’s really going on, not just the surface-level stuff. HR turns into a steady hand when the room gets heavy. Some days it looks like traditional HR. Most days it looks like counseling without the title. People need direction, perspective, and someone who can absorb the emotion without losing the truth. Small organizations don’t offer escape routes. You’re switching hats all day. Payroll in the morning. Conflict at lunch. A personal crisis in the afternoon. You learn fast whether you’re built for this or not. The only way to make it work is honesty — with yourself and with your team. Pretending everything is fine just burns everyone out faster. The community piece sits underneath all of it. When a nurse faced a personal crisis, the entire town wrapped around her without hesitation. No policy required. No memo. Just people taking care of people because that’s what community health really is. Moments like that remind you why this work matters even when it feels impossible. This episode was recorded live at isolved Connect in Scottsdale.  The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Timestamps: 00:00 Introduction to Community Health HR 02:54 The Role of HR in Community Health 05:44 Employee Experience and Accessibility 08:53 Impactful HR Stories and Community Support Connect with Us: William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/
• How Small Wins Shape Real Leadership with Amy Mosher, Chief People Officer at isolved 08.12.2025 23min

  Some leaders grow companies by accident. Others do it with intention. Amy Moser is the second kind. As Chief People Officer at isolved, she sits in the middle of growth, culture, and technology and sees how every small adjustment ripples through an organization. Her take on leadership is hands-on and human. She talks about mentorship without the ceremony, technology without the buzzwords, and career development without the corporate shine. It’s real, simple, and rooted in actually helping people move forward. In this episode we talk about employee experience, leadership style, HR technology, small wins, the People Hero panel, mentorship, career growth, and how organizations shift as they scale. Amy brings clarity to the work most leaders overcomplicate. She cuts through process and goes straight to what makes a team feel supported. Key Takeaways: Technology only matters if it makes people’s days easier. Amy keeps the focus on the basics. Tools have to work. Information has to be findable. Leaders should stop tripping over processes that should have been fixed years ago. When the noise drops, people settle in and do better work. It’s not complicated. Mentorship comes up a lot, but Amy treats it like something that happens in real life, not a corporate rollout. The best mentors are the ones who show up without being assigned. They pull you forward, give you straight reads, and make you feel like you’re capable of more. You can’t manufacture that. You just have to be someone people trust enough to learn from. Leadership growth comes from tiny moments people forget to count. Letting someone take the wheel for once. Letting them try something you’d normally grab back. Giving them room to figure it out. Those small chances stack up. People build confidence from that, not from some big announcement or title change. The People Hero idea hits home because it’s grounded in reality. It’s not a badge. It’s someone who shows up for others even when the work is invisible. It’s someone who pays attention, nudges careers forward, and makes sure people don’t get stuck. That kind of support changes teams in ways most dashboards will never capture. This episode was recorded live at isolved Connect in Scottsdale.  The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Timestamps: 00:00 Introduction to Amy Moser and isolved 01:49 Optimizing Technology for Employee Experience 05:06 People Hero Panel Insights 11:10 Small Wins and Leadership Lessons 14:36 The Importance of Mentorship 19:02 Defining a People Hero Guest: Amy Moser, Chief People Officer, isolved LinkedIn: linkedin.com/in/amy-m-mosher Connect with Us: William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/
• Unlocking Financial Freedom: The Power of Earned Wage Access with ZayZoon 08.12.2025 13min

  Financial stress doesn’t stay at home when people walk into work. Jaryn and Ivan from ZayZoon dig into earned wage access as a real solution for the employees who feel that pressure the most. They break down what EWA actually is, why it matters for deskless and hourly workers, and how it’s reshaping the way companies think about benefits. Their take is grounded in what employees are actually struggling with and how employers can step up without adding complexity or cost. In this episode we talk about earned wage access, financial wellness, employee retention, recruitment strategies, the gig economy, workplace satisfaction, employee benefits, and how financial stress reshapes the employee experience. Jaryn and Ivan explain the misconceptions around EWA, why it’s nothing like a payday loan, and how small shifts in access can build trust, stability, and loyalty across the workforce. Key Takeaways: Jaryn and Ivan walk through why earned wage access has exploded post-COVID. Workers want control and predictability, especially those in hourly and deskless roles who face the highest day-to-day financial swings. EWA gives people breathing room without trapping them in debt, and employers who offer it differentiate themselves in a tight hiring market. They get into what employees actually use earned wages for. It’s not luxury spending. It’s the essentials. Rent. Groceries. Gas. The real stuff that keeps life moving. When companies meet that need without judgment or friction, employee satisfaction goes up and financial stress goes down, which shows up in performance and retention. The conversation digs into the misconceptions too. EWA is often confused with payday loans, even though the mechanics and fees are entirely different. ZayZoon structures their model to avoid predatory patterns and to create a benefit that supports long-term stability. That’s a major part of why employers are adopting it as a frontline recruitment and retention tool. They close with a reminder that HR professionals are the connective tissue in all of this. People heroes. The ones who push benefits forward, advocate for employee well-being, and create cultures where workers feel like humans instead of just headcount. When companies support financial wellness, everything improves. This episode was recorded live at isolved Connect in Scottsdale.  The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Timestamps: 00:00 Introduction to Earned Wage Access 00:50 Understanding ZayZoon's Role in Financial Wellness 02:11 Impact of Earned Wage Access on Various Industries 03:03 Usage Patterns of Earned Wages 04:31 Debunking Myths: Earned Wage Access vs. Predatory Loans 06:18 Employee Retention and Recruitment Strategies 09:00 The Concept of People Heroes in HR Guests: Jaryn Friesen and Ivan Alumia from ZayZoon Website: https://www.zayzoon.com/ Connect with Us: William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary Linked://www.linkedin.com/in/ryanleary/
• Navigating Labor Law Compliance with Poster Elite with Hannah Peterson, Poster Elite 08.12.2025 11min

  Compliance doesn’t sound exciting until something breaks. Hannah Peterson from Poster Elite brings clarity to a topic most teams ignore until it's too late. She talks about why labor law posters matter, how fast regulations shift, and the real consequences companies face when they fall behind. Her story is grounded in the work, the culture that kept her growing inside Poster Elite, and the responsibility HR carries as the last line of defense for employee rights. In this episode we talk about labor law compliance, workplace posters, employee rights, HR challenges, communication, culture, compliance automation, and how a simple process can prevent serious risk. Hannah explains what businesses often overlook, why updates hit so frequently in states like California, and how good-faith compliance shows up in legal situations. Key Takeaways: Companies think compliance is boring until it bites them. One missed update and suddenly that cheap poster in the breakroom becomes a liability. Poster Elite lives in that chaos. They catch the stuff nobody has time for, especially in states where the rules change like the weather. Most leaders don’t realize how exposed they are until someone like Hannah shows them the gaps. The real story is how little employees know about their rights because nobody tells them. Posters aren’t decor. They’re the one place you can’t hide the truth. When people know what they’re allowed to ask for, the whole tone of a workplace changes. And when HR isn’t manually chasing updates, they finally get to breathe a little. What stuck out is the culture inside Poster Elite. These folks stay. Not because of gimmicks, but because they’re treated like adults. Clear expectations. No drama. Room to grow. That’s why they’ve got people there for a decade plus. Leadership sets the temperature. Everything else follows from that. And at the end of the day, HR is carrying the weight. They’re the ones keeping the place upright while everyone else pretends compliance is optional. It isn’t. It’s one of the few levers that protects both the company and the people in it. When HR gets this right, everything runs smoother. When they don’t, everyone feels it. This episode was recorded live at isolved Connect in Scottsdale.  The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Timestamps: 00:00 Introduction to Poster Elite and Labor Law Compliance 02:46 The Importance of Labor Law Posters 05:49 Consequences of Non-Compliance 08:47 The Role of HR Professionals as Everyday Heroes Guest: Hannah Peterson, Poster Elite LinkedIn: linkedin.com/in/hannah-peterson-40588160 Connect with Us: William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/
• Unlocking the Power of Prepaid Legal Services with Tom Von Jess, LegalShield 08.12.2025 14min

  Most employees carry more legal stress than they ever admit. Tickets, landlord disputes, custody questions, identity theft scares, wills they avoid for years. None of it stays outside the workplace. Tom Von Jess breaks down why prepaid legal services matter more than most leaders think. His angle is simple. When you give people affordable access to real legal help, they show up differently. They’re calmer. They’re less distracted. They feel supported in ways that actually move the needle on engagement. In this episode we talk about prepaid legal services, voluntary benefits, identity theft, employee engagement, retention, legal workload, workplace benefits, adoption strategies, and what really drives participation. Tom pulls apart how these programs get used, how people decide to trust them, and why affordability decides everything. Key Takeaways: Legal problems hit quietly. People sit on them until the pressure gets uncomfortable. This benefit gives them a place to go before things spin out. When the barrier to entry drops, you see employees tackle the stuff they’ve been avoiding for years. Estate planning. Real estate questions. Financial concerns that keep them up at night. Year two and year three always spike because people finally realize they can use it without getting burned. Participation tells its own story. Fifteen to twenty percent is strong because legal help is personal. People use it when they trust it. They use it when the examples feel real. Education is what makes or breaks adoption, not handouts or slide decks. When someone hears a scenario that mirrors their world, they engage. When they understand the cost compared to hiring a lawyer solo, they stay. What sticks is the employer effect. When a company offers something that actually helps with life’s heavy problems, employees take note. It creates a quiet kind of loyalty. Not the forced cheerleading kind. The real kind. The kind that shows up in how committed they feel on an average Tuesday. This episode was recorded live at isolved Connect in Scottsdale.  The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Timestamps: 00:00 Introduction and Setting the Scene 01:12 Understanding Prepaid Legal Services 02:50 Voluntary Benefits and Employee Engagement 07:23 Driving Adoption of Legal Services 09:10 Measuring Success and Utilization 11:16 Categories of Legal Services Utilization 13:35 Conclusion and Final Thoughts Guest: Tom Von Jess, National Sales Director, Strategic Partnerships, LegalShield LinkedIn: https://www.linkedin.com/in/tom-von-jess/ Connect with Us: William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/
• Keeping Remote Teams Connected Across 60 Properties 08.12.2025 10min

  Remote teams sound simple on paper until you’re the one holding it together. Aubrey Yankee lives that reality every day at Biltmore Properties, where sixty scattered housing sites across Arizona depend on her to make the work feel human. Her world is federal housing, tight margins, rotating staff, and teams that rarely see each other in person. She talks about what it takes to keep people plugged in when geography is working against you. Her approach is grounded, practical, and built on the idea that engagement is not a program. It is a habit. In this episode we talk about employee experience, remote work, communication systems, performance reviews, housing organizations, onboarding, technology, and how HR keeps culture steady when teams never share a building. Aubrey breaks down what actually keeps people connected, what tools matter, and where personal touch still beats process. Key Takeaways: The reality she works in is messy. Employees are spread across the state, communication changes constantly, and everyone needs something at the same time. Tools like isolved become more than software. They become the anchor that keeps people synced. Centralizing documents, certifications, and communication gives employees one place to land. When people know where to go for answers, everything gets lighter. Personal details matter more than anyone admits. A profile photo, a few onboarding questions, a sliver of personality. These tiny signals take the edge off remote work and help people see each other as humans again. When a team is spread thin, connection comes from the smallest touchpoints. Aubrey uses them well. Performance reviews are usually a chore. She flipped that script by removing the pressure. Let the employee talk. Give them space. Let them write without someone hovering. Supervisors stop dreading the process, employees take more ownership, and the whole thing feels less like a judgment and more like a conversation about growth. Support is the unglamorous part of HR. Everyone leans on HR when things get heavy. Aubrey’s focus is making the workload lighter for the supervisors carrying too much. When communication flows and approvals stop clogging, supervisors breathe. Teams breathe. The organization runs cleaner because HR is solving real friction instead of policing forms. This episode was recorded live at isolved Connect in Scottsdale.  The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Timestamps: 00:00 Introduction to Biltmore Properties and the HR landscape 02:01 Connecting sixty remote properties 04:33 Personalizing the employee experience 07:15 Rethinking performance reviews 10:22 Supporting supervisors and easing operational weight Guest: Aubrey Yankee, Accounting Manager and HR Leader, Biltmore Properties Website: Biltmore Properties Connect with Us: William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/
• Navigating the New Talent Experience with Tara Cooper, Mercer 06.12.2025 25min

  Summary: The talent experience is shifting fast, and this conversation makes it real. Tara Cooper and her son Aiden walk through the gap between what employers think candidates want and what candidates actually need. Growth, honesty, clarity, and real feedback matter more than ever. The companies winning today are the ones willing to rethink how people learn, how they apply, and how they build trust. In this episode we talk about HR, talent experience, upskilling, generational differences, job applications, feedback, AI in hiring, workplace culture, employee engagement, and career growth. Tara and Aiden break down why the old hiring playbook is fading and why organizations need to co-create the experience with their people, not for them. Key Takeaways: The talent experience has become a shared effort between employers and employees. Trust is breaking down in many organizations, and that directly affects engagement. Candidates want growth they can see, not promises that evaporate once they start. Employers need to be upfront about what a job is and what it isn’t. Generational differences shape how people approach learning. Younger workers expect ongoing upskilling, while older generations may see it as optional or risky. Fair pay is directly tied to willingness to learn. When compensation is off, motivation collapses and engagement tools feel empty. The job application process is still too complicated. Candidates want something that feels human and accessible. Honest feedback shouldn’t be a luxury. It should be part of the process. Clear, respectful communication builds trust even when the answer is no. AI is reshaping the job market and the hiring experience, but it won’t solve broken processes on its own. Organizations need to adapt to changing expectations and invest in cultures that support growth. When employees feel supported and seen, they invest back into the company. This episode was recorded live at isolved Connect in Scottsdale.  The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Timestamps: 00:00 Introduction to the Heroes of HR Podcast 02:17 Exploring the Talent Experience 06:38 Generational Perspectives on Upskilling 11:26 The Job Application Process: A New Perspective 18:24 Feedback in the Job Market: A Call for Honesty 23:26 The Future of Talent Development Guest: Tara Cooper and Aiden Cooper LinkedIn): https://www.linkedin.com/in/taracooper1/ Connect with Us: William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/