Let's Talk Supply Chain

Jaksot

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  564: Discover Why Peak Season Is A Margin-Making Event, Not An Ops Event, with Shipium 14.09.2026 42min

  Geoff Tamman of Shipium & Dean Freson of ODW Logistics talk about reframing peak season as a margin question; simulation; network redesign; & demand surcharges.  IN THIS EPISODE WE DISCUSS: [03.08] Why peak planning conversations are almost always about capacity, labor, carrier commitments – but much less often about margins. "It's an overlooked topic, until it's too late… A small rounding error in August is multiplied exponentially in December – that one penny becomes millions." [05.25] People, systems, or carriers – the first thing that breaks on your worst peak day. "Peak is a four letter word, but the real four letter word is cost. Those peaking surcharges, volume tiers… How are you managing those components, to ensure you're putting the right capacity in the right carrier in the right method, to manage cost structures and margins?" [07.52] What you can still influence in October, and what's already locked in. "If you haven't already, take a second look and audit your contracts." [11.20] When you hit peak, the network runs hot and volume triples; the cost per parcel changes first, and what often surprises people. [12.52] Managing demand surcharges, and what cost can look like at different times of year. [16.44] How you can determine whether you're making money during peak, instead of waiting to find out in February. [18.25] The signals to look at in the first week of peak that tell you whether the network is still economically healthy, rather than just keeping up with volume. "Start to pay attention to the lanes, the origins and destinations." [22.36] How much a 'good' routing or rating decision matters when you're processing millions of parcels, and what happens when that decision gets slower or less accurate. "'Good' isn't good enough. You need precision, alerts and alarms and all those things. But, more so, you need a system and services that are looking at all at these micro decisions and asking: If you're doing a million units a day and one is off, why is that one unit off?" [25.54] The peak decisions Dean would simulate now before committing to them, rather than discovering the answer later down the line. "Having the ability to simulate helps us make a business decision rather than a gut reaction, and understand the impact financially." [30.44] The operational improvement that has had the biggest measurable impact on cost per parcel at ODW, and how they identified it. [31.34] What last peak taught Dean that changed ODW's network design. [33.35] Which parts of last year's peak network Geoff and Dean would redesign today with everything they know now. "Understanding exactly how the carrier volumes and mix plays into the peak surcharge, and how it's calculated. Last year we didn't have all the same tools we have available today, so we're in a better place now with Shipium as a partner." RESOURCES AND LINKS MENTIONED: Head over to Shipium's website now to find out more and discover how they could help you too. You can also connect with Shipium and keep up to date with the latest over on LinkedIn, or you can connect with Geoff or Dean on LinkedIn. If you enjoyed this episode and want to hear more from Shipium, check out: 502: Current Success vs Future Potential: Finding the AI Balance, with Shipium 491: 2028 – Shipium Counts Down to the AI Revolution 299: Modernize Your Ecommerce Supply Chain, with Shipium Check out our other podcasts HERE.
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  563: Go Beyond AI: Discover the Outcome Advantage, with FourKites 09.09.2026 48min

  Matt Elenjickal of FourKites talks about AI: key roadblocks to keeping exec buy-in; focusing on outcomes, metrics & shifting from automation to execution. IN THIS EPISODE WE DISCUSS: [02.52] The mindset shift needed in AI and new technology, and why the real question isn't "What can AI do?" but "What outcome am I accountable for?" "In my role, I talk to a lot of supply chain leaders. And every leader is accountable for an outcome, not a capability. So a VP of supply chain isn't measured on whether or not they've adopted AI – they're measured on whether the product is arriving on-time, in-full, and at the right cost." "Most conversations start with technology and work backwards." [05.40] The difference between optimizing an individual task and optimizing an end-to-end business outcome, and why an outcomes-first approach is so important as companies invest more heavily in AI. "Teams are optimizing in siloes, and that doesn't add up to C-Level outcomes." [11.00] Why applying AI to internal data often hits a ceiling, and the role external data plays in making AI genuinely effective. "The ceiling is the context. So when you work with your internal data, you're only optimizing what you know. You have no idea what's happening outside… But there are a lot of external factors that are impacting your supply chain." [14.26] Why the conversation is shifting from AI that automates to AI that actually executes, the difference between the two, and how executives should rethink their AI strategy if they want measurable business outcomes rather than isolated productivity gains. [16.51] Why, as AI takes on more execution, traditional business metrics don't tell the full story, and why 'invisible success' is a real challenge for leaders. "When you think about traditional metrics, they count what happened. But when you think about prevention, it's measuring what didn't happen. And it's very hard for a CFO to credit something that didn't happen." [21.03] The new metrics organizations should be looking at to understand AI's real impact. [23.43] What a successful AI-enabled operating model looks like when everyone is measuring the right outcomes. "Start with the people. With the right model, they'll stop firefighting and start leading." [28.32] From 'the pilot trap' to data readiness, the biggest barriers preventing organizations from realizing the full value of AI, especially when it comes to buy-in, and how FourKites tackle them. [32.50] How unrealistic expectations or poor implementation lead to loss of executive sponsorship. "Sponsorship survives when you set the floor, not the ceiling." [34.56] Matt's advice for executives trying to maintain board confidence as they scale AI initiatives. [37.28] What the most innovative organizations are doing today that others haven't caught up with yet, and what's next. "They've stopped talking about tools." [40.22] Matt's big predictions for the future of enterprise AI.   RESOURCES AND LINKS MENTIONED: Head over to FourKite's website now to find out more and discover how they could help you too. You can also connect with FourKites and keep up to date with the latest over on LinkedIn, Facebook or YouTube, or you can connect with Matt on LinkedIn. If you enjoyed this episode and want to hear more insightful content from FourKites, check out: 550: Discover The Blueprint For Your Autonomous Supply Chain, with FourKites 536: Prevent Supply Disruptions and Protect Revenue, with FourKites 235: Use Real-Time Visibility To Transform Your Entire Supply Chain, with FourKites Check out our other podcasts HERE.
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  562: Navigating Today's Transportation Landscape to Deliver in Peak Season, with Infios 07.09.2026 45min

  Steve Blough of Infios talks about 2026 peak season - the state of the market, from challenges to rates; the capacity crunch; & the role of AI and new tech.    IN THIS EPISODE WE DISCUSS: [02.33] Steve's career background, his key areas of focus in supply chain, and the challenges he currently hears from shippers and carriers. "Capacity is tight, rates are high, and shippers are taking a hard look at how they're moving freight." [06.41] The state of the market in 2026 and why capacity is a big challenge. "Capacity has contracted so much faster than anyone thought it would… So, when you look at the market, it's a demand story not a supply story." [08.41] What rates look like now, and where Steve expects them to go through the remainder of 2026. "Spot rates are climbing and as they climb… some of the carriers guaranteed capacity has evaporated." [13.49] 2026 peak season and why it's arriving earlier than usual, from tariff fear to changes on the Panama Canal. [16.47] How current challenges and technologies are changing the way shippers operate, communicate, and seek out partners. "That communication backbone, and the need to get data back and forth quickly, has become critical." [18.37] Why the capacity crunch is a network problem, not a rate problem, and an example of an Infios client leveraging the capacity in their network to move more goods at lower rates. "Everyone can win by looking broadly." [21.09] Why good data and communication between systems are critical. "As systems and solutions have got more modern, APIs have made those communications much easier.. So one of the things that excites me most about AI is the ability to improve data." [23.04] What network-level decision-making actually looks like in practice, compared to the lane-by-lane process most teams are still running. "It's not just looking at something and going: "I should put that in a truck." It's: "Should I do intermodal, truckload, parcel, zone-skipping… With all the different modes, what's the right thing to look at with the freight I have now?" [25.43] Consolidation, and the capacity hiding inside a shipper's own network that most companies aren't using. [28.42] Whether tighter capacity creates more business risk. [30.36] What AI can actually do for a shipper during peak season, and technology's role looking ahead. [34.28] How much autonomy we should give AI as organizations look to manage effective automation, risk, cost and people. [35.36] An overview of Infios, and what it means to deliver Intelligent Supply Chain Execution. [38.06] What shippers should focus on between now and the holiday peak.   RESOURCES AND LINKS MENTIONED: Head over to Infios' website now to find out more and discover how they could help you too. You can also connect with Infios and keep up to date with the latest over on LinkedIn or YouTube, or you can connect with Steve on LinkedIn. If you enjoyed this episode and want to hear more from Infios, check out: 544: How To Move Toward Intelligent, Connected Execution, with Infios 532: Turning Purposeful AI into Business Outcomes, with Infios 520: Enter the New Era of Supply Chain Management, with Infios Check out our other podcasts HERE.
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  561: Bridging Planning and Execution: The Next Frontier of Supply Chain Orchestration, with Cleo 31.08.2026 51min

  Mahesh Rajasekharan of Cleo talks about what they do; data & visibility challenges; the evolution of supply chain orchestration; & their new Executive Report.  IN THIS EPISODE WE DISCUSS: [02.38] What excites Mahesh about transformation, why he calls Cleo a 'neo-startup', and how he has shaped their mission and growth strategy. "I've always been attracted to transformation opportunities… Cleo had great technology, loyal customers and an important market position. But it also had enormous untapped potential." [04.47] Who Cleo is, what they do, and what it means to orchestrate a supply chain, as opposed to simply integrating it. "Visibility tells you what happened, but orchestration is what helps you decide what to do about it. It's going from systems of record to systems of action." [06.29] The problem with historic working siloes, and how orchestration forces collaboration and a customer-first approach. "Often, planning has all the context but cannot execute. Execution systems can execute, but don't have enough context. The ability to bridge the co-ordination gap can unlock significant value – and every participant in the supply chain is responsible." [10.34] Cleo's north star – 'to make global supply chains better' – and the big turning points that have defined their evolution. [13.47] The ideal client for Cleo, how that profile has changed over the course of their evolution, and why supply chain has to become a revenue driver. [21.14] Why Cleo conduct an annual Global Supply Chain Executive Report, and the most surprising findings from 2026. [23.52] With 88% of organizations increasing their use of automation, yet 55% reporting increased operational complexity as a result, a closer look at exactly what's driving that disconnect. [25.43] Why only 16% of organizations say they have true end-to-end, real-time visibility across their supply chain, despite visibility being a critical goal for over a decade. "Supply chains have become true ecosystems, not enterprises… So the data an organization needs oftentimes sits outside its four walls." [29.46] As leaders become increasingly comfortable with AI-based recommendations but still struggle to trust the underlying data, where companies should actually focus if they want AI to deliver real value. "The two most important things are context and governance… You can't get to a data 'holy grail', but if you can establish a superior context, then you can execute." [35.10] How organizations can improve their data context and trust more quickly. [39.13] How companies can streamline order processing with Cleo to course correct problems, improve on-time and in-full performance, boost speed, reduce cost, and enhance customer relationships. [44.20] How sitting on the boards of Cleo, Ascend Software, and Banyan Software helps Mahesh understand the wider market and develop Cleo's own strategy moving forward. "It really makes you understand how universally challenging operational complexity has become… And it provides a strong perspective on what separates companies that successfully transform from those that struggle." RESOURCES AND LINKS MENTIONED: Head over to Cleo's website now to find out more and discover how they could help you too. You can also connect with Cleo and keep up to date with the latest over on LinkedIn, YouTube, Facebook and X (Twitter), or you can connect with Mahesh on LinkedIn. Check out our other podcasts HERE.
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  560: How Dairy Farmers of America Protect Every Product, Every Time, with Samsara 24.08.2026 31min

  Tom Murray of Dairy Farmers of America talks about their partnership with Samsara, overcoming challenges; safety & efficiency; & driving success every day.     IN THIS EPISODE WE DISCUSS: [01.50] An introduction to Tom, and the Dairy Farmers of America. "We're a dairy co-operative. We're owned by 9,000 dairy farmers across 5,000 farms… and they govern us! The farmers run the business." [03.52] Tom's roots on his family's creamery, and how it informs his current role at DFA. "It's given me a really great appreciation for the supply chain, from farm to the consumer, and all the complexities that brings. I've lived it." [04.49] The DFA members, and what it really means to them to be part of a co-operative. "We're creating something that represents their values." [06.19] The DFA supply chain, and its unique position in terms of speed, flexibility and supply and demand. [07.46] The challenges involved in moving fresh produce, and how DFA adapt. [10.04] Why technology and innovation are critical to DFA's ongoing success. "We're very focused on cost, safety, compliance and visibility, and technology has really improved all of that. We have control, and we know where our opportunities are." [11.48] What safety and efficiency mean to DFA, and why they're foundational elements for success. "You can be efficient, but you better be effective too." [14.28] How DFA determined that Samsara were the right partner. "Sometimes it's better to be lucky than to be smart." [15.55] Which Samsara solutions DFA use, and how they work to solve their unique challenges and complexities. [17.20] How one small success metric drove big results for DFA. [20.02] Tom's role on Samsara's Customer Advisory Board, the value for DFA, and the importance of collaboration and open feedback loops. [22.09] DFA's culture of excellence, how it helps drive success, and how Samsara feeds into that internal culture as an external partner. [25.02] The future of technology and innovation at DFA, and why unification will be key.   RESOURCES AND LINKS MENTIONED: Head over to Samsara's website now to find out more and discover how they could help you too. You can also connect with Samsara and keep up to date with the latest over on LinkedIn, Instagram, YouTube, Facebook and X (Twitter), or you can connect with Tom on LinkedIn. You can also follow Dairy Farmers of America on LinkedIn, Instagram or Facebook. If you enjoyed this episode and want to hear more from Samsara, check out: 557: Maintenance Reimagined, with Samsara 555: How To Build A Technology Partnership That Drives Results, with Samsara Customer XPO 552: Expand Your Visibility and Achieve Asset Tracking at Scale, with Samsara 529: Empower The People Who Power The World, with Samsara 524: Increase the Safety, Efficiency and Sustainability of Your operations, with Samsara Check out our other podcasts HERE.
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  559: From AI Hype to Business Value: The Future of Supply Chain Intelligence, with Gnosis Freight 17.08.2026 48min

  Jake Hoffman of Gnosis Freight talks about AI – trust; misconceptions; data; asking the right questions; measuring success; & why the real innovation isn't AI. IN THIS EPISODE WE DISCUSS: [03.08] The biggest misconceptions people have about AI in logistics. "There's a big misconception that AI itself is the differentiator, that if you have good AI that means all your problems go away. AI is just an amplifier of whatever is underneath the surface… People are learning that the hard way." [04.16] What being an AI-native company means for Gnosis Freight, why they've changed how they talk about AI, and how AI changed their understanding of how software would become cheaper and easier to build. "We use it so we can make ourselves better, so we can do more for the customer." [07.56] The origin of the name 'Gnosis'. [10.41] With more and more logistics platforms adding AI features, whether AI itself is becoming a commodity, and why real innovation isn't AI, it's the infrastructure behind it. "If you're not using it, you're behind… But sometimes it becomes a checkbox." [16.19] If AI is only as good as the data it's trained on, what separates good logistics data from bad logistics data. "It's a bunch of people optimizing a local system for a local maximum or minimum, but there's nobody that's orchestrating the entire thing to give you the entire system maximum and minimum." [18.59] As AI pilot failure continues to be a big issue, the questions companies should be asking vendors as they evaluate AI-powered logistics platforms, and the new strategies they should be embracing. [23.31] How companies should measure AI success – not just celebrate the launch of AI initiatives. [25.46] Where Gnosis sees AI making a measurable impact on cost, efficiency, and margins in logistics. [31.47] What autonomous execution looks like in practice for logistics teams, and which logistics processes are closest to being fully automated with AI today. [33.36] What needs to happen before businesses can trust AI to make operational decisions on its own. "Implementing AI with the right guardrails is key… Often our first implementation is a recommendation, not a final decision." [37.29] How AI will change the role of logistics professionals. [40.32] Jake's advice for supply chain leaders looking to invest in AI over the next few years. "Don't buy the product, buy the system. Don't pick the software solution, pick the partner." RESOURCES AND LINKS MENTIONED: Head over to Gnosis Freight's website now to find out more and discover how they could help you too. You can also connect with Gnosis and keep up to date with the latest over on LinkedIn, Instagram, Facebook and X (Twitter), or you can connect with Jake on LinkedIn. Check out our other podcasts HERE.
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  558: Maintenance Reimagined, with Samsara 03.08.2026 28min

  Sean McGee of Samsara talks about maintenance; tackling key pain points; the impact of automation; flexibility, and driving successful change management.  IN THIS EPISODE WE DISCUSS: [02.15] An introduction to Sean, his role at Samsara, and why their conference, Samsara Beyond, is the highlight of the year. [03.31] What the landscape of maintenance has typically looked like, and why Samsara have learned to pay attention to post-it notes. "A lot of operators are trying to figure out how to go from reactive and chaotic to proactive and planned." [05.52] Why Samsara has gone all-in on maintenance. "What caused us to take the next step was… getting out into the field, talking to the shop managers, and hearing the pain of how hard it is to close the loop. And AI accelerated that. A lot of the pain points we can automate now." [07.29] The biggest pain points maintenance teams see day-to-day. [08.37] How Samsara puts a focus on realistic adoption and usage to meet people where they are. "We had this idea, we went out into the field and tried it… and it was an immediate fit… but we had to run the feedback loop to understand that." [10.24] How Samsara's 'Day In The Life' process helps drive successful change management. "We map out the process and then work into the technology piece. It's not about: 'Here's the demo – good luck!'... We co-create." "Flexibility is so important, and what a lot of the legacy systems got wrong was they're very rigid, they're very opinionated… You almost have to fit the tool instead of the tool fitting you." [13.14] How seeing maintenance differently is a competitive advantage for both Samsara and their customers. "If you can tell us: What does this fault code mean, what does it tell us, and how fast is that going to happen - that is operational advantage." [16.59] A real-life example exploring how post-it notes on a customer's shop floor led to the development of a custom Samsara solution to fit their workflows. [20.00] The future for maintenance and asset management, and where Samsara are focusing next. "Everything is possible – science fiction is becoming reality right in front of our eyes." RESOURCES AND LINKS MENTIONED:   Head over to Samsara's website now to find out more and discover how they could help you too. You can also connect with Samsara and keep up to date with the latest over on LinkedIn, Instagram, YouTube, Facebook and X (Twitter), or you can connect with Sean on LinkedIn. If you enjoyed this episode and want to hear more from Samsara, check out: 552: Expand Your Visibility and Achieve Asset Tracking at Scale, with Samsara 529: Empower The People Who Power The World, with Samsara 524: Increase the Safety, Efficiency and Sustainability of Your operations, with Samsara Check out our other podcasts HERE.  
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  556: Discover AI Applications for Global Supply Chain Management and The Role of Total Landed Cost, with Trade Facilitators 27.07.2026 54min

  Dan Gardner of Trade Facilitators talks about AI hype, challenges & opportunities; & how their Total Landed Cost engine is driving big impact for US importers.   IN THIS EPISODE WE DISCUSS: [03.17] Dan's collection of currency notes, and what they say about his career journey. [05.33] How, and why, Dan transitioned from logistics to global supply chain management. "There's a lot of competition in that space, so to legitimately differentiate is difficult… I started to look beyond logistics, to see how I could enhance a clients performance in other areas." [10.26] Dan's experience as an adjunct professor of global trade, and his perspective on the future of trade related education in the 'Age of AI.' "There's a need for more education, not less." [14.34] The hype around AI, and how much we should all be buying into it. "I don't believe the hype, but I do believe in the fundamental power of AI… It's data-oriented and the global supply chain runs on data, so there's a natural compatibility there." "Blockchain didn't do us any favors!" [19.06] Why TFI focus on Machine Learning, and some of the best applications Dan currently sees in the market. [23.30] The issue of job displacement alongside the rise of AI, and how individuals need to think about upskilling at all career stages. "People have to continue to skill up – but that might not be enough." [26.54] From cost to over-reliance, the key pitfalls of AI that supply chain professionals need to keep an eye on. [29.47] Why TFI developed the Total Landed Cost engine for U.S. importers, and why it matters. [33.25] What makes TFI's Total Landed Cost engine different. "Total landed cost is what drives so many other activities across the supply chain… How do you know how to price a product unless you really know what it will cost you?" [36.35] How TFI's Total Landed Cost engine navigates constantly changing tariffs. "The element of human knowledge still plays a huge role in all of this." [41.26] The data security issues around AI, and how companies can address the 'oversharing' of data and still achieve their goals. "Legal, policy, technical and monetary – you need to bring these things together." [44.27] From 'hyper-scalers' overwhelming power grids to heavy water consumption, how sustainability concerns around AI data centers are driving innovation.   RESOURCES AND LINKS MENTIONED: Head over to Trade Facilitator's website now to find out more and discover how they could help you too. You can also connect with Trade Facilitators and keep up to date with the latest over on LinkedIn, or you can connect with Dan on LinkedIn. Check out our other podcasts HERE.
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  555: How to build a technology partnership that drives results, with Samsara Customer XPO 22.07.2026 24min

  Tony Graham of XPO talks about their partnership with Samsara; AI; the importance of gaining employee buy-in; & driving impact with new technology solutions.  IN THIS EPISODE WE DISCUSS: [01.18] An introduction to Tony and his nearly 30-year career journey at XPO. [02.35] An overview of XPO, what they do, and how they help their customers. "We have about 300 locations, 22,000 employees – we moved 16 billion pounds of freight last year!.. So we play a pretty important role in the North American supply chain." [03.45] Re-investing in LTL – how XPO has evolved over the past few years. [04.57] The importance of technology at XPO, and why they're committed to investing in proprietary systems. "Technology is a big part of our DNA, it's infused into every aspect of our business." [06.13] From dock operations to immediate employee feedback, how AI is driving results for XPO. "AI helps to improve the customer experience at every touchpoint." [09.11] How XPO determined they needed a partner, and why they chose Samsara. "We're very proud of our proprietary technology so to go outside of that box wasn't an easy choice… But we wanted to better support our drivers… And we knew it wasn't going to be a one-size-fits-all, so we wanted a partner that could grow with us." [11.04] Tony's advice for other businesses looking to find the right match. "It all starts with: what are the problems you're trying to solve, and what are the goals you're trying to achieve?" [12.13] From in-cab cameras to digitizing maintenance, how XPO leverage Samsara solutions to tackle challenges and drive value. [14.14] How XPO navigate change management and effectively roll out technology to frontline employees and gain buy-in, particularly from drivers. [17.17] How technology will make an impact at XPO over the next five years.   RESOURCES AND LINKS MENTIONED: Head over to Samsara's website now to find out more and discover how they could help you too. You can also connect with Samsara and keep up to date with the latest over on LinkedIn, Instagram, YouTube, Facebook and X (Twitter), or you can connect with Tony on LinkedIn. If you enjoyed this episode and want to hear more from Samsara, check out: 552: Expand Your Visibility and Achieve Asset Tracking at Scale, with Samsara 529: Empower The People Who Power The World, with Samsara 524: Increase the Safety, Efficiency and Sustainability of Your operations, with Samsara Check out our other podcasts HERE.
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  554: Navigate Fuel Volatility and Disruption, with DeliverDirect 20.07.2026 26min

  Edward Burek of SmartKargo & Marco Ferrara of DeliverDirect talk about issues impacting small parcel delivery; fuel price reality; & keeping costs low & simple.  IN THIS EPISODE WE DISCUSS: [02.04] An introduction to Edward and Marco, and their roles at SmartKargo and DeliverDirect. [03.07] An overview of DeliverDirect – who they are, what they do, and how they help their customers. [03.29] As the industry deals with ongoing fuel volatility, why Delta Airlines have a structural advantage other carriers don't have, and what it means in practice to have an airline like Delta running the middle mile for e-commerce shipments. "Fuel is the biggest cost with an airline but, because our passenger aircraft are flying around anyway, a lot of that fuel cost is absorbed – we're able to insulate and reduce what we're charging our customers." [05.52] As shippers see fuel surcharges, accessorial fees, and pricing complexity hit unprecedented levels, have surcharges stopped being about fuel and started becoming part of a business model? "There are a lot of carriers that are taking advantage of the market forces right now. A lot of businesses are built on surcharges... It's become a mechanism to dial up your revenue." [08.20] How DeliverDirect are approaching pricing differently. "It's so easy to forecast – it's a CFO's dream!... We want it to be a win-win all the way through the supply chain." [10.50] How DeliverDirect pulls together what already exists in the ecosystem, and the role SmartKargo's platform plays in making those pieces work together as a single delivery experience. [12.42] How SmartKargo is using real-time data and automation to predict shipment issues and recommend corrective actions before DeliverDirect customers feel any disruption. [13.56] Why quality data is the real foundation behind successful AI in logistics. "If you don't have good data, you can't put an AI engine over that." [14.39] From ocean backlogs to cross-border tariff complications, how big industry impacts are translating into challenges for businesses, and the impact of big e-commerce market growth. [16.42] Whether there are enough packages and profitable demand for everyone competing in a tough market, and how companies are differentiating themselves beyond just lowering prices. [19.17] The future for small parcel logistics. "What if it becomes coop-etition?!" RESOURCES AND LINKS MENTIONED: Head over to DeliverDirect's website now to find out more and discover how they could help you too. You can also connect with DeliverDirect and keep up to date with the latest over on LinkedIn, or you can connect with Marco or Edward on LinkedIn. If you enjoyed this episode and want to hear more from DeliverDirect, check out 538: Enjoy Ecommerce Delivery at the Speed of Flight, with DeliverDirect. Check out our other podcasts HERE.
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  553: Engage and Empower Your Team, with Brecham Group 13.07.2026 51min

  Chris Hamley of Brecham Group talks about people - 'accidental' supply chain careers; leadership; balancing teams & tech; and creating futureproof careers. IN THIS EPISODE WE DISCUSS: [03.17] An introduction to Chris and the Brecham Group. [04.10] The current pace of change across the industry, and whether it's actually ready for widespread AI adoption. "The speed of change, and the amount knowledge you have to consume and gain, is amazing." [06.34] 'Accidental' supply chain careers – how Chris sees people entering the industry, and why there are so many 'accidental' supply chainers. "They took a job because they needed the income… People didn't start out wanting to do this, but they discovered they were good at it and stayed!" [09.32] What career progression typically looks like for 'accidental' supply chainers, the pros and cons of learning on the job, and why resilience is key. "There's a component of self-awareness: 'what do I need to do to get to the next level?' Because there's not really a playbook for moving from one job to another or getting a promotion." [15.29] What this means for career growth up to leadership level, and the big leadership training gaps. "I had to learn to be a good leader… I was watching people, mimicking, recognizing what I needed to be good at. I created an environment to close the gaps, know my strengths and avoid my weaknesses." [18.42] Why the AI revolution has created a problematic knowledge gap for leadership. [20.49] Whether technology is replacing fundamental understanding, and the impact of bringing people and new tech together. [22.27] Balancing tribal knowledge and learned 'hands-on' skills alongside the integration of AI and new technology. "You don't have to know the details of a process to be an effective leader. But you do have to understand the levers you can pull to change the outcome." [24.47] From employee turnover to productivity loss, the risks inherent in this period of fluctuation in the industry. "We rely too heavily on the data side and not enough on the people side." [28.10] How a different approach to leadership, one that isn't entirely executive-focused, could drive results and fill gaps. [34.56] How businesses can also lean on partners to help fill those gaps. "We solve the same three or four problems everywhere we go. So the value of leaning on a partner is that you don't have to reinvent the wheel… How do you find people that have cracked the code.. and leverage it?" [40.58] Chris's advice for companies looking to navigate this workplace complexity. [44.07] How the workforce will continue to change in the future. "Our thought processes around how and what we do have to evolve." RESOURCES AND LINKS MENTIONED: Head over to Brecham Group's website now to find out more and discover how they could help you too. You can also connect with Brecham and keep up to date with the latest over on LinkedIn, or you can connect with Chris on LinkedIn. If you enjoyed this episode and want to hear more from Brecham Group, check out 537: How To Ask Better Questions and Drive Project Success, with Brecham Group, 515: Experience Precision Supply Chain Operations, with Brecham Group or their live show Performance Paradox. Check out our other podcasts HERE.
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  552: Expand Your Visibility and Achieve Asset Tracking at Scale, with Samsara 08.07.2026 26min

  David Gal of Samsara talks about their new Tracking Label; shipment visibility; cargo theft, building a tiered tracking strategy; and becoming proactive. IN THIS EPISODE WE DISCUSS:   [01.13] An introduction to David and his role at Samsara. "We digitize everything that's not a vehicle!" [02.03] What visibility into a shipment's journey typically looks like, the biggest barriers to accurate visibility, the solutions currently on the market – and why they don't solve the problem. "For consumers, tracking can be frustrating. But, for businesses, it's a real challenge… The most you're getting is barcode-based scans on the package… And to call that breadcrumbs is generous." [05.25] How the Samsara Tracking Label works, how it evolved from the Asset Tag, and what makes it different from existing shipment tracking approaches, and why the Samsara network is key to success. "Everyone is familiar with the concept of Bluetooth tracking but it didn't exist in the world of physical operations until we built it… In consumer it works with mobile phones, but that's not enterprise-grade and it doesn't scale." [09.28] Real-world use cases for Samsara's range of tagging solutions, and which you should choose for your challenge or asset. [12.09] The big issue of cargo theft, and how the Samsara Tracking Label helps tackle it. [15.04] How customers are thinking about building a tiered tracking strategy, and creating a hybrid approach with Samsara's GPS-powered device, Bluetooth tag and new ultra-compact XS. [18.20] How real-time visibility shifts teams from reactive to proactive and what that means for incident prevention and recovery timelines. "This shifts the game from reactive to proactive... The key is to detect anomalies as they're happening." [20.30] How Samsara's vision of a fully digitized job site could help businesses thrive in a complex landscape. "This is a complicated ecosystem. There's a lot that goes into every shipment… so you need to identify risks sooner." RESOURCES AND LINKS MENTIONED:   Head over to Samsara's website now to find out more and discover how they could help you too. You can also connect with Samsara and keep up to date with the latest over on LinkedIn, Instagram, YouTube, Facebook and X (Twitter), or you can connect with David on LinkedIn. If you enjoyed this episode and want to hear more from Samsara, check out 524: Increase the Safety, Efficiency and Sustainability of Your operations, with Samsara or 529: Empower The People Who Power The World, with Samsara. Check out our other podcasts HERE.
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  551: Make Shipping and Shopping Work Better For Everybody, with Veho 06.07.2026 57min

  Ita Zur of Veho talks about what they do; the ecommerce industry; the Amazon effect; & balancing cost, speed and optionality for the best customer experience. RESOURCES AND LINKS MENTIONED: Head over to Veho's website now to find out more and discover how they could help you too. You can also connect with Veho and keep up to date with the latest over on LinkedIn, Facebook, X (Twitter) or YouTube, or you can connect with Ita on LinkedIn. Check out our other podcasts HERE.
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  550: Discover The Blueprint For Your Autonomous Supply Chain, with FourKites 29.06.2026 46min

  Jimmy Sebastian of FourKites talks about AI; visibility; the problem with 'AI-washing;' the simple steps to get started; & how to measure scalable success. IN THIS EPISODE WE DISCUSS: [02.57] An introduction to Jimmy, his background, and role at FourKites. "I care about AI that's not just powerful, but explainable, secure, and enterprise-ready." [04.38] An overview of FourKites, their evolution, the three layers that make up their offering, and the customers they serve. [07.28] How visibility has evolved from differentiator to table stakes, what that means for businesses, and how agentic AI is helping to bridge the gap. "10 years ago, knowing where your truck was was a great competitive advantage. Today, everybody has that… The problem we see now is that companies are information rich, but action poor… Visibility tells you there's a problem, but it doesn't fix it." [09.46] The difference between an AI agent and a chatbot. "It's almost like a team mate that gets the job done." [12.18] The impact 'AI-washing' is having on leaders and teams, how to avoid getting stuck in 'pilot purgatory,' and how companies can cut through the noise. "Slapping AI on everything breeds skepticism, teams get burned by pilots and once burned, twice shy." [17.14] Finding the balance for governance – understanding areas that need to be tightly controlled versus kept loose enough for innovation. [19.33] An overview of persona-based AI agents and how they're different, why they're a good fit for supply chain, and how they can help drive adoption. "Some organizations have gone the route of building one giant monolithic AI brain – we've built a team." [23.22] What AI agent autonomy really means, and finding the right balance between independence and control. "We need agents to be autonomous because that's ultimately where the value is… but it has to be under controlled conditions. It's not all or nothing. It's a dial, not a switch." [25.38] The best practices for developing that correct level of autonomy, and red flags to look out for if organizations aren't seeing the right results with AI agent autonomy. "It needs to be actively managed." [30.20] How organizations can find the balance between people and technology, and what change management and AI trust-building should look like. [33.06] How teams can get started with AI agents, the best workflows to test first – and why you don't need perfect data to start. [35.18] What success should look like, and how organizations can think about measuring it, in the short and longer terms. [37.52] From self-healing supply chains to shifting human responsibilities, the future developments we can expect in supply chain AI. RESOURCES AND LINKS MENTIONED: Head over to FourKite's website now to find out more and discover how they could help you too. You can also connect with FourKites and keep up to date with the latest over on LinkedIn, Facebook or YouTube, or you can connect with Jimmy on LinkedIn. If you enjoyed this episode and want to hear more from FourKites, check out: 536: Prevent Supply Disruptions and Protect Revenue, with FourKites 235: Use Real-Time Visibility To Transform Your Entire Supply Chain, with FourKites Check out our other podcasts HERE.
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  549: Detect Anomalies Before They Show Up As Cost, with Reveel and GOAT Group 22.06.2026 28min

  Gabrielle Murabito of Reveel & Gloria Seckler of GOAT Group talk about anomaly detection; data & visibility; & why automation is key to finding issues early. IN THIS EPISODE WE DISCUSS: [02.42] An introduction to Gabrielle, her background and role at Reveel; and a reminder of who Reveel are, what they do, and their customer profile. "We help shippers level the playing field with their carriers, and understand where their spend is going across all modes of transportation." [04.22] An introduction to Gloria, and GOAT Group. [05.18] What anomaly detection means in a shipping context. "It's having the systems and models in place to understand what that baseline looks like so you're able to detect surges, whether they're up or down, before they snowball." [06.30] Why anomaly detection is such a challenge, and the impact early anomaly detection could have for businesses. "When we're talking about hundreds of thousands of packages shipped on a monthly basis, a lot of times anomalies are hidden between the averages… But that 1% can scale and turn into losses in profit margin or customer satisfaction – so it's really important to catch them early." [08.08] The vast amounts of data involved in large volume shipping, why 'you don't know what you don't know,' and the importance of automation to identify problems early. "Teams can't manually audit every invoice that comes through, especially if they're a large volume shipper… And a lot of issues aren't obvious. So, without any type of automation, they're really hard to catch." "Early anomaly detection expands your visibility into those 'unknown unknowns'." [09.46] Real-world examples of hidden anomalies that could impact your business. [11.25] How Reveel capabilities help GOAT Group with anomaly detection. [13.10] A recent challenge GOAT experienced with FedEx packages, and exactly how that issue was identified. [15.33] The potential business impact if that FedEx issue wasn't identified so quickly. "The speed with which we can pinpoint issues is super important." [17.07] Whether a company could ever catch an anomaly like this without a solution like 'Weekly Insights' from Reveel. [18.44] How Reveel insights helped GOAT resolve the FedEx issue, and the importance of collaboration and feedback. "Instead of spending time finding the issue, you spend time finding a solution." [20.44] From identifying trends to asking the right questions, Gabrielle and Gloria's advice for shippers who may not have access to the kind of data Reveel provides. [22.11] The big potential in AI for the future.   RESOURCES AND LINKS MENTIONED: Head over to Reveel's website now to find out more and discover how they could help you too. You can also connect with Reveel and keep up to date with the latest over   on LinkedIn, Facebook or Twitter, or you can connect with Gabrielle or Gloria on LinkedIn. If you enjoyed this episode and want to hear more from Reveel, check out: 528: Is Your Shipping Budget Ready? Survive the 2026 GRIs with Reveel and Paccurate 474: Leverage Data-Driven Optimization to Mitigate Tariffs, with Reveel 453: Driving Supply Chain Innovation with Reveel and Deposco 357: Leverage the Power of Shipping Intelligence, with Reveel Check out our other podcasts HERE.
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  548: 2026 Market Review - Explore Key Challenges, Opportunities and Drivers, with SecurSpace 15.06.2026 48min

  Bobby Strenk of SecurSpace talks about cargo theft; market challenges & opportunities; & equipping suppliers to redefine their competitive advantage.   IN THIS EPISODE WE DISCUSS: [02.51] An introduction to Bobby and his role at SecurSpace. [04.07] An overview of SecurSpace and their customers. "It's like Airbnb but, instead of booking a home for vacation, you're booking parking and storage for containers, trailers, chassis and trucks!" [06.04] Why industrial outdoor storage is mission-critical, and the current market gaps. [08.50] From a brand new partnership to product integrations, what SecurSpace have been working on since they were last on the show. "Parking and storage is evolving at a rapid pace… and we want to put our network into the hands of more people." [15.07] What the industry landscape and macro impacts look like right now for SecurSpace and their customers. "Demand is there, but capacity is constrained… There's a chance we're going to start seeing congestion at warehouses, rail hubs and ports. So, for us, that means we're going to see a heightened need for drop yard storage." [18.58] How the current landscape and challenges are translating to a business level, what leaders are focusing on, and the key strategies at play. [23.11] The ongoing evolution of cargo theft, and why collaboration will be key to tackling it. "Criminals are staying a step ahead, and AI accelerates that… But we're at a point where people understand the importance of working together to solve the problem." [25.37] How SecurSpace is tackling the issue of cargo theft, and how their customers are responding to their solutions. [30.03] Bobby's big takeaways and learnings from his attendance at the recent National Association of Industrial Outdoor Storage's annual Summit. "What can we do to ensure this facility is fully functional, dynamic and secure?" [34.17] From automation to visibility, a closer look at SecurSpace's next-generation IOS. [36.54] How SecurSpace are equipping suppliers to redefine their competitive advantage, and what competitive advantage actually looks like for them. [41.56] The biggest areas of opportunity for the second half of 2026.   RESOURCES AND LINKS MENTIONED: Head over to SecurSpace's website now to find out more and discover how they could help you too, or you can connect with Bobby on LinkedIn. If you enjoyed this episode and want to hear more from SecurSpace, check out 451: Cargo Theft is a $700+ Million Problem. What Can Shippers and Carriers Do? or 363: Grab On-Demand Access To Yard Space, with SecurSpace. Check out our other podcasts HERE.
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  546: Driving Efficiency From Collaboration, with BlackBerry Radar and Gulf Winds International 01.06.2026 43min

  Jason Anderson of BlackBerry Radar & Alysse Ligon of Gulf Winds International talk about their partnership, solving fleet challenges & driving efficiency.  IN THIS EPISODE WE DISCUSS: [04.18] An introduction to Jason and his background. [04.45] An overview of BlackBerry Radar, what they do, what's new for them since they were last on the show, and what we can expect in 2027. "We're different to other companies that do asset pairing, because we can pair anything – the chassis to the container, the trailer or the chassis to the power unit, all three! It's a very versatile, flexible system." [06.16] An introduction to Alysse and Gulf Winds International. [07.20] Why Gulf Winds decided to build a controlled GPS-enabled fleet of chassis, allowing them to easily right-size their pool and plan fleets in advance. "Chassis are one of the most operationally painful pieces of equipment in our industry. They're expensive, they move constantly, nobody ever knows where they are… So GPS is completely non-negotiable for us." [09.00] From real-time location to usable data, the key challenges Gulf Winds were trying to tackle. "Real-time data unlocks everything." [12.05] Jason and Alysse's reflections on what's happening in the industry today with technology adoption and future evolution. "The data layer is finally maturing, the standards are improving, cost of visibility has come down… AI is the obvious next wave but, the truth is that, AI is only as good as the data underneath it. So the operators that win the next five years are the ones who've invested in clean data infrastructure NOW. AI on top of a messy data layer is just faster chaos." [16.07] Understanding the problem first: how Gulf Winds realized they were ready for a new partnership. [17.07] The challenges Gulf Winds experienced with their prior pairing solution, the approach they took to finding the right partner, and why they wanted to go back to basics by focusing on their core competencies. "A lot of operators struggle with build vs buy, especially in 2026 when the ability to build software is so easy." [20.13] How BlackBerry Radar approached Gulf Wind's challenges to develop the right solution. "It was presented to us a puzzle, with one big missing piece." [22.22] How easy access to BlackBerry data helps Gulf Winds drive efficiency. [24.03] The BlackBerry Radar API integration, how it helps customers turn data into real-time automations that improve efficiency and reduce cost, and how it empowers them with a 'confidence score' for decision-making. [29.05] A closer look at the Gulf Winds and BlackBerry Radar partnership, and how they worked in collaboration to build out the ideal solution, from discovery to implementation.  "It was iterative – which is how a partnership like this should work." [31.02] Why good partnerships can help break down siloes, and how Gulf Winds manage internal change management when it comes to new technology investments. [33.35] From meaningful improvement in chassis utilization to better customer experience, the positive impacts of the BlackBerry Radar solution for Gulf Winds. [36.26] The future for the BlackBerry Radar and Gulf Winds partnership.   RESOURCES AND LINKS MENTIONED: Head over to BlackBerry Radar's website now to find out more and discover how they could help you too. You can also connect with BlackBerry Radar and keep up to date with the latest over on LinkedIn, or you can connect with Jason or Alysse on LinkedIn. If you enjoyed this episode and want to hear more from BlackBerry Radar, check out 455: Discover Event-Driven Platform Technology, with BlackBerry Radar 358: Harness The Power Of Asset Tracking Engineered for Intelligence, with BlackBerry Radar 322: Innovative Asset Tracking Made Easy, with Blackberry Radar Shannon Hamilton on Authenticity and Bringing Diversity to Transportation & Logistics Check out our other podcasts HERE.  
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  545: Look At Your Supply Chain From Every Angle, with Pallet Alliance 25.05.2026 43min

  Mary Casillo & Patrick Noone of Pallet Alliance talk about people, process, partnership & performance, & how their unique approach drives results for customers.    IN THIS EPISODE WE DISCUSS:   [03.22] An introduction to Patrick and Mary, their backgrounds, and roles at Pallet Alliance. [04.42] An overview of Pallet Alliance, and the importance of using fit for purpose pallets. [07.20] What this year's MODEX theme, 'From Every Angle,' means to Pallet Alliance and supply chain optimization. "If you look at something from every angle, you're able to optimize it to the best it can be… And you're able to fix it from every angle." "It's the opportunity to tear something apart and say: 'How do we put this back together for you?'" [09.18] Why designing custom pallet programs is like playing Tetris, or being a detective. "Every customer is different, you have to figure out what fits where… And you're factfinding along the way." [10.37] A closer look at the journey to developing a new pallet program, from sourcing and testing through to suppliers and transportation, exactly why that process is so challenging, and Pallet Alliance's approach to problem-solving. "The amount of work is monumental. We're so successful because we do all of it for them with our pallet management program… We want to make people in procurement look good." [14.38] What makes Pallet Alliance's process different from traditional sourcing approaches. [17.00] In a landscape increasingly defined by AI, why Pallet Alliance strive to find the balance between people and technology, and why AI is only as good as the data you feed it. "Part of the challenge we have now is that people understand that the data is wrong, but they don't want to invest the time to allow us to fix it for them. Or, it's that automatic RFQ, without thinking about bad data in, bad analysis out." [24.19] The kind of impact Pallet Alliance customers typically see, and how they can continue to uncover substantial savings across locations even with long-term customers. "We can save millions year over year through cost savings, more efficiency, and education in general." "We're all pallet heads!!" [26.04] What results can look like for Pallet Alliance customers, and how to measure them. "We don't have a crystal ball, but we can see where things are going. And if we can see that, we can be proactive instead of reactive, and that's something our customers really appreciate." [28.19] A selection of case studies exploring how Pallet Alliance have helped customers avoid fines, improve customer experience, meet high demand, and utilize improved materials to boost resilience and drive huge cost savings. [33.46] Where teams should start when approaching a new pallet program, and the small steps they can take towards making meaningful change. [36.00] What Mary and Patrick want listeners to take away from today's discussion. "Pallets and crates are way more complicated than you think!!" RESOURCES AND LINKS MENTIONED:   Head over to Pallet Alliance's website now to find out more and discover how they could help you too. You can also connect with Pallet Alliance and keep up to date with the latest over on LinkedIn, YouTube, Facebook or X (Twitter) or you can connect with Mary or Patrick on LinkedIn. If you enjoyed this episode and want to hear more from Pallet Alliance, check out epsidoes: 501: Uncover Hidden Inefficiencies and Opportunities, with Pallet Alliance 482: Transform the Way Your Business Moves, with Pallet Alliance 146: A Holistic Approach to Pallets Check out our other podcasts HERE.
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  544: How To Move Toward Intelligent, Connected Execution, with Infios 18.05.2026 31min

  Scott Kramer of Infios talks about intelligent supply chain execution; why visibility & optimization are key building blocks; & leveraging AI the right way.  IN THIS EPISODE WE DISCUSS:   [02.25] An introduction to Scott, his role at Infios, and his background. [03.20] An overview of Infios, who they are, and what they do. [03.50] The ethos that has informed Infios's journey with AI and new technology. "From the beginning, our solution has been based around adaptability and openness. And now, with the advent of not just AI but AMRs, that openness has allowed us to navigate these waters more easily. We're flexible in how we can operate in this environment." [05.51] Why visibility and optimization are the building blocks for AI-enhanced execution. "Visibility and optimization are still important… But when we add the agents, they can understand what's going on, prescribe solutions, and take away a lot of the heavy lifting of research and analysis." [06.41] What Infios's recent supply chain execution readiness report reveals about how leaders are thinking about execution and optimization, particularly around manual workflows. "Some workflows have been optimized, but only within their silo. They may have optimized a workflow for transportation or warehouse – but how do you connect them?" [09.14] The biggest issue in the market right now with AI understanding and adoption. "People are asking us: "What are you doing right now with AI?" And that's the wrong question." [11.15] Where Scott sees companies on the reactive vs proactive scale right now, why mindset is still a limiting factor, and how visibility is changing. "People are still thinking in the ways they've traditionally solved problems. They're thinking about automating a single task; they're not thinking about connecting the dots together." [13.25] How leaders are thinking about the future of technology. "The art of what's possible has changed." [15.03] Why many AI pilots still aren't getting off the ground, and how we can actually create value from AI investments. "I've seen all too often: 'I have a great technology, now let me go and search for a problem.' We really need to start with the problem, then define the technology. AI is an amazing tool, when leveraged correctly." [18.13] What intelligent, connected execution should actually look like. [20.54] Training AI slowly, how bias is holding us back, and discovering what's really possible with AI. [22.53] The benefits to teams and businesses when they achieve intelligent, connected execution. [24.18] The small steps teams can take now to position for success. "Don't think of it as an LMS problem, WMS problem or TMS problem. Ultimately, it's a customer problem." RESOURCES AND LINKS MENTIONED:   Head over to Infios' website now to find out more and discover how they could help you too. You can also connect with Infios and keep up to date with the latest over on LinkedIn or YouTube, or you can connect with Scott on LinkedIn. If you enjoyed this episode and want to hear more from Infios, check out 520: Enter the New Era of Supply Chain Management, with Infios or 532: Turning Purposeful AI into Business Outcomes, with Infios. Check out our other podcasts HERE.
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  543: Embrace A Limitless Future, with IFS Softeon 11.05.2026 36min

  Mark Fralick of IFS Softeon talks about what they do; measuring your warehouse tech ROI; joining IFS; being nimble; & embracing a limitless philosophy.     IN THIS EPISODE WE DISCUSS: [03.27] Why Mark is still so passionate about supply chain after over 30 years in the industry. "I was in the industry before Amazon made it cool!... I'm driven by this idea of inspiration, it feeds me when folks come to us with ideas and notions… there's nothing better." [04.20] An introduction to Mark, his background, and how he came to join IFS Softeon. [05.17] Softeon's recent acquisition by IFS. [06.30] What the IFS acquisition means for Softeon, and the new chapter it unlocks for them and their clients. "All the things that made us successful are going to stay the same. But being part of IFS now allows us to tap into industrial AI and the abilities that being part of a larger, AI-forward organization brings." [08.40] The ideal client for IFS Softeon. [09.37] Why being nimble is critical in the current climate. "A lot of people don't think about that as a core competency of a system. But it should be! Speed is life in our world." [11.18] The importance of flow, recognizing that every business and warehouse is different, and why IFS Softeon's approach to solution design is a key differentiator for them. "I tend not to believe in industry practices, we should just eliminate bad practices and adopt good ones… I don't want to force some industry standard… We orient our systems to be micro-tuned to your business." [14.46] IFS Softeon's unique 'challenge and refine' process, and how it helps achieve that all-important flow. "It's co-ordinated movement, and that's the key." [16.05] What AI and new technology looks like now for IFS Softeon, and how it's helping companies combat variability and unlock the next level of optimization and resilience. "If you're going to employ digital workers, you need the same ability to have measurable results that you would expect from a team member, so how do you do that? We have a circular approach to define what the digital worker does, validate the results, tune it – and create a feedback loop." [20.20] How to determine which technology ROI measurement is right for your warehouse. [22.39] IFS Softeon's unique philosophy of being limitless, and what that means for technology, competitive advantage and positioning for the future. [26.16] Why Mark is so focused on time-to-value when it comes to new projects and clients. [28.07] The other exciting announcements IFS Softeon are sharing at MODEX. "It's a really cool, best-of-both-worlds approach." [30.46] Mark's key takeaway from today's discussion.   RESOURCES AND LINKS MENTIONED: Head over to IFS Softeon's website now to find out more and discover how they could help you too. You can also connect with IFS Softeon and keep up to date with the latest over on LinkedIn or YouTube, or you can connect with Mark on LinkedIn. Check out our other podcasts HERE.