Car Dealership Guy Podcast
Car Dealership Guy
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The Car Dealership Guy Podcast Network offers three formats covering automotive retail: The main podcast features interviews with dealers and innovators, Daily Dealer Live provides real-time news and commentary, and Industry Spotlight highlights dealerships and vendors with tactical insights.
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"I Was Hungry!" From Bronx Projects to Launching a Dealership Empire & What It Takes to Build It | Frank Pena, President at Dare to Dream Automotive 15.09.2026 39minFrank Peña grew up sleeping on a relative's floor in Washington Heights after his family immigrated to the United States when he was two years old, and by the time he left the company that gave him his start, he had spent twenty years working his way from used car salesman to company president. He walks through how he took over three dealerships without losing a single employee, and argues that most owners lose their people not because of pay, but because they disappear the moment things get hard. Topics: 06:35 The Organization That Built A Dealer 08:35 The Knowledge Gap For New Dealers 16:35 Why F&I Is A Puzzle 19:15 Why Frank Kept Every Employee 20:55 Surviving A Dealership War Zone 29:30 Successful Operators Have To Be Crazy 38:20 Why Frank's Son Won't Get A Free Ride This episode is brought to you by: 1. TARGIT - TARGIT is an end-to-end business intelligence platform that gives dealers complete visibility and control over their data. Download your copy and learn more about TARGIT @ here. Headed to the 2026 Digital Dealer Conference? Come meet TARGIT at Booth #737. Visit @ here for more info. 2. OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more @ here. Check out Car Dealership Guy’s stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership’s social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com -
Hill on Vendor Trust, McCormick AI Compliance, Lundy/Strosnider/Guy Panel | Daily Dealer Live 14.09.2026 59minToday's show features: - Beth Hill, General Counsel/COO at The Shop FordDirect - Ryan McCormick, Compliance Officer at Preston Automotive Group - Glenn Lundy, President at 800% Elite Automotive Club - Kevin Strosnider, Dealer Operator / General Manager at Strosnider Chevrolet - Brooke English Guy, General Manager at Coastal Chevrolet Cadillac Nissan This episode is brought to you by: Experian Automotive – https://carguymedia.com/4iWIBaA 800% Elite Automotive Club – https://www.800percent.life/cdg Digital Dealer 2026 – Register here: https://luma.com/75lj88rv Check out Car Dealership Guy’s stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com -
Fixed Ops Friday w/ Dave Rogers, Tully Williams, Ed Roberts, & Richard Lupo | Daily Dealer Live 11.09.2026 1t 3minToday's show features: - Dave Rogers, Fixed Operations Director at Piazza Management Company - Tully Williams, Fixed Operations Director at The Niello Company - Ed Roberts, COO at Bozard Ford Lincoln - Richard Lupo, Fixed Operations Director at Apple Tree Honda and Acura This episode is brought to you by: Presidio – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors. Visit Presidio’s new Research & Reports portal for M&A insights, blue sky multiples, exclusive benchmark data with NCM Associates, dealer sentiment, and analysis of the trends shaping automotive retail at thepresidiogroup.com. Check out Car Dealership Guy’s stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com -
Why CSI Is Broken and What's Replacing It | Cuyler Owens, CEO of Widewail 10.09.2026 38minCuyler Owens is the CEO of Widewail, a customer reputation and review intelligence company that works with thousands of dealership rooftops across the country. He built software companies before coming into automotive, and now works alongside a market advisory board of dealer principals to turn millions of customer reviews into staff coaching, training, and revenue decisions. Topics: 00:20 Incentives Ruin Survey Data. 02:30 Reviews Are A Free Focus Group. 06:50 AEO Values Recency And Volume. 08:40 ChatGPT Found A Low-Pressure Dealer. 16:05 38% Of Bad Reviews Hit F&I. 18:15 Incentivized Surveys Are Biased. 38:10 Communication Boosts Average RO. This episode is brought to you by: 1. Digital Dealer - Join us September 22–23 in Detroit and register today at DigitalDealer.com. Use code CDG25OFF at checkout and bring your team for a generous discount. Visit @ here for more info. 2. Widewail - Leading dealerships aren’t choosing between profit and customer experience. They’re learning to balance both. Read the full report here @ here. Check out Car Dealership Guy’s stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership’s social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com -
Barron on Tech, Johnson on Dealership Workplace, Kaulback on Strategy | Daily Dealer Live 09.09.2026 1t 10minToday's show features: - Josh Barron, COO at Habberstad Auto Group - Bruce Johnson, Vice President, Product Marketing & Enablement at CDK Global - Devin Kaulback, General Manager at Subaru of Niagara This episode is brought to you by: Presidio – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors. Visit Presidio’s new Research & Reports portal for M&A insights, blue sky multiples, exclusive benchmark data with NCM Associates, dealer sentiment, and analysis of the trends shaping automotive retail at thepresidiogroup.com. CDK Global – CDK Global – CDK Global empowers dealers with the tools and technology they need to build deeper relationships with customers and sell and service more cars. Visit https://www.cdkglobal.com/ Check out Car Dealership Guy’s stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com -
The Dealership Model Built to Survive Any Crash | Jack Carter, Garrett Jones, Luke Godwin 08.09.2026 57minToday I'm joined by Jack Carter, Co-owner at Turn & Burn Motors, Garrett Jones, President at Ella Blvd Motors, and Luke Godwin, General Manager and Owner at Godwin Motors. These three operators share the specific moves working right now: Luke Godwin took his dealership from 63 percent leveraged, in his words "up to my neck," down to 36 percent today by pausing car buying to let cash flow catch up. Garrett Jones rolled out an AI collections bot thirty days ago that lifted payment penetration by 40 percent without a single staff member touching the customer. And Jack Carter turned his cash car side lot and daily social videos into a trust-based sales engine across a metro of four million people. Topics: 02:35 $2 Million Cash Minimum Today. 07:20 Will The Car Outrun The Note. 09:55 Buy Here Pay Here Is Art. 17:40 Bad Attitude Fires Customers. 32:15 Selling Too Fast Kills You. 46:00 Reinsurance Makes You The Bank. This episode is brought to you by: 1. Digital Dealer - Join us September 22–23 in Detroit and register today at DigitalDealer.com. Use code CDG25OFF at checkout and bring your team for a generous discount. Visit @ here for more info. 2. CDG Circles - Connect with verified dealers all inside the CDG Platform. Learn more @ here. Check out Car Dealership Guy’s stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership’s social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com -
Wyler on Sponsorship, Hudson on "No Sell Nell", L'Ecuyer on AI | Daily Dealer Live 07.09.2026 46minToday's show features: - David Wyler, President and CEO at Jeff Wyler Automotive Family - Chris Hudson, General Manager at Mark Miller Subaru - Caleb L'Ecuyer, Sales Professional at Coastal Chevrolet Cadillac Nissan This episode is brought to you by: Presidio – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors. Visit Presidio’s new Research & Reports portal for M&A insights, blue sky multiples, exclusive benchmark data with NCM Associates, dealer sentiment, and analysis of the trends shaping automotive retail at thepresidiogroup.com. Check out Car Dealership Guy’s stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com -
Why Saving $300,000 Started With a Crashed Loaner Car | Industry Spotlight 05.09.2026 30minJonathan Kienle's team once sent a salesperson to chase down a customer's canceled check, and he crashed the loaner car doing it, and Kienle says that single moment is exactly why he stopped trusting cash, checks, and credit cards to handle his dealership's biggest transactions. He walks through how switching the default down payment method saved his group $168,000 in fees so far this year, with $300,000 in sight by year's end, and argues that most dealers are needlessly eating card fees and fraud risk on payments that don't have to carry either. Jonathan Kienle is the Director of Operations at Walters Automotive Group and Kienle Motorsports in Riverside, California, where he oversees five stores spanning Mercedes-Benz, Porsche, and Audi. A third-generation dealer, he started at the family store at 14 cleaning the parts department, worked nearly every job in the building, and spent two years cold-calling at a Ford store before his father would let him back in. Joining him is Truett Dwyer, Co-Founder and CEO of Clerq, the payments company he credits with turning down payment collection from a source of risk into a documented driver of profit. Kienle speaks candidly about the moment that convinced him legacy payment methods weren't worth the risk anymore, how he trained his finance team to make the new method the default instead of the fallback, and what surprised him most once the savings started compounding. This episode of Industry Spotlight is brought to you by Clerq. Topics: 02:40 Dad Made Him Start At Ford First. 06:50 Canceled Checks Left Dealers Chasing Customers. 07:10 Credit Card Fees Destroy Margins. 08:00 Salesman Crashed Car Chasing A Check. 09:55 Clerq Is Venmo For Dealerships. 11:00 Debit Cards Have Daily Spend Limits. 12:40 Dealer Didn't Believe Solution Existed. 14:30 Clerq Guarantees Every Transaction. 16:30 Checks Expose Customer Bank Info. 18:35 $168K Saved In Credit Card Fees. 23:45 Dealers Need Fast Payouts. 28:20 Focus Drove Way More Savings. Clerq - Clerq's instant bank payment solution modernizes down payments, deposits and other large transactions - helping leading dealerships drive more sales, cut costs and reduce risk. Visit here to learn more. Check out Car Dealership Guy’s stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership’s social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com -
Fixed Ops Friday w/ Dave Rogers, Pam LeJeune, & William Demaree | Daily Dealer Live 04.09.2026 59minToday's show features: - Dave Rogers, Fixed Operations Director at Piazza Management Company - Pam LeJeune, VP at The Moran Group - William Demaree, Group Director of Fixed Operations at Tom Wood Group This episode is brought to you by: Carmax – CarMax Auctions. Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to source smarter and accelerate sales. Register now for free at carmaxauctions.com/CDG. Check out Car Dealership Guy’s stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com -
"That's Flushed Money!" What ChatGPT Really Looks for Before Recommending a Dealer (+ How to Fix It) | Zach Billings, CEO at Wikimotive 03.09.2026 49minZach Billings is the CEO of Wikimotive, a search marketing agency he has led for over two decades, building it into a bootstrapped, U.S.-based team of 50 professional writers serving dealers across the country. Free of outside investors, Wikimotive recently ran an all-staff exercise to rewrite its mission statement around a single measure, dealer outcomes rather than its own bottom line, and it has pruned services, including a legacy organic Facebook management product, once they stopped producing results. Topics: 01:15 ChatGPT Visibility Is The New Goal. 04:35 Content Beats Technical SEO. 07:55 AI Slop Makes Dealers Identical. 14:10 50 Writers Beat AI Repetition. 21:50 AI Search Is Only 1% Of Pie. 27:10 PMax Campaigns Waste Dealer Money. 38:30 Vendor Consistency Beats Chasing Shiny. This episode is brought to you by: 1. 800% Elite Auto Club - 800% Elite Auto is a whole-dealership solution. Get started today @ here. 2. CDG Circles - Connect with verified dealers all inside the CDG Platform. Learn more @ here. 3. Wikimotive - Wikimotive delivers organic and paid search solutions to hundreds of dealerships from rural rooftops to multiple top-5 national dealers. Visit @ here for more info. Check out Car Dealership Guy’s stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership’s social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com -
Ruth on Used, Helms on Streaming, Zabawa/Moroz on Digital Retailing | Daily Dealer Live 02.09.2026 1t 1minToday's show features: - Rob Ruth, President / Owner at Bob Ruth Ford - Shane Helms, Founder / CEO at TrueView Media Group - Matthew Zabawa, Chief Product Officer at WebBuy Digital Retailing - Steve Moroz, Managing Partner/GSM at EZ Nissan This episode is brought to you by: Carmax – CarMax Auctions. Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to source smarter and accelerate sales. Register now for free at carmaxauctions.com/CDG. TrueView Media Group – TrueView Media Group — TrueView Media Group is a CTV technology company built for automotive retail. We plan, buy, and measure streaming for individual rooftops on our own platform, continually engineering more effective ways to buy impressions and showing every store exactly where its money went: every app, every impression, every dollar — measured to the outcomes a store actually feels, like site visits, VDP views, and sales. Visit trueviewmediagroup.com/cdg First up, Rob Ruth, President and Owner of Bob Ruth Ford in Dillsburg, Pennsylvania. Rob made a bet on building his own buying center — and it's reshaping how his store grows. Why is that the move he'd double down on? He'll tell us. Then, Shane Helms, Founder and CEO of TrueView Media Group. Shane says the entire marketing ecosystem dealers depend on is broken — and get this, he claims Tier 2 has flat-out vanished at brands like Mazda, Subaru, VW, and Mercedes. What changed, and what does it mean for your store? You'll want to hear this one. Next, Matthew Zabawa, Chief Product Officer at WebBuy Digital Retailing, on where digital retailing is really headed — and what's still missing. And rounding things out, Steve Moroz, Managing Partner and GSM at EZ Nissan, bringing the dealer's-eye view on digitizing the showroom. Can you actually bring the online experience onto the sales floor without breaking it? Steve's got the battle scars and the answers. Check out Car Dealership Guy’s stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com -
From $30K Cash Backpacks to a $400 Million Wholesaling Empire (+ How He Built a Better Auction) | Anthony Clavenna, CEO of gateway Car Connection 01.09.2026 41minAnthony Clavenna used to fly across the country with $30,000 in cash stuffed in a backpack just to buy trucks off strangers, and he says that scrappy, no-safety-net approach is exactly what let him outpace giants like Carvana and CarMax at buying cars off the street. He walks through the moment the business finally graduated from cash runs to wires and a private app, how a single fraud incident gets baked into the process as a new checkpoint instead of a reason to slow down, and argues that speed, not technology or capital, is the real edge in wholesale. Topics: 04:00 iPhone Was Their Fraud Prevention. 09:35 Wiring Strangers Money And Hoping. 13:45 Auctions Suck Because You Bid Against Others. 18:00 Speed Is The Only Edge That Matters. 24:00 Texting Dealers Until The App Scaled. 37:45 Going Hard Leaves No Room For Fear. This episode is brought to you by: 1. Podium - If your AI isn’t driving real outcomes, it’s time to take a closer look @ here. 2. Digital Dealer - Join expert-led sessions, hands-on Learning Labs, and live demos to discover ideas that can help improve sales, service, and marketing. Register today @ here and use code CDG25OFF at checkout. 3. CDG Circles - Connect with verified dealers all inside the CDG Platform. Learn more @ here. Check out Car Dealership Guy’s stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership’s social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com -
Hartman on Carvana, Pharr on F&I, Spradlin on Transforming BDC | Daily Dealer Live 31.08.2026 1t 10minToday's show features: - Jason Hartman, Founder at JXCE - Scott Pharr, CEO at Pharr Motor Group - Charlie Spradlin, General Manager at Art Moehn Auto Group This episode is brought to you by: Carmax – CarMax Auctions Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to source smarter and accelerate sales. Register now for free at carmaxauctions.com/CDG. First up, Jason Hartman, Founder of JXCE. Jason's built a reputation for turning conventional dealer wisdom on its head — and he's bringing a take today that'll have some of you nodding and others reaching for the mute button. You'll want to hear which side you land on. Then we've got Scott Pharr, Dealer Principal at Pharr Nissan of Chesterton. Here's the kicker — Scott literally just acquired this store days ago. So what's the very first move you make when you walk into a brand-new dealership? Scott's going to tell us what happens in those crucial opening weeks. And finally, Charlie Spradlin, General Manager at Art Moehn Auto Group — Digital Dealer speaker and a member of the 800% club. Yeah, you read that right. Eight hundred percent. Charlie's going to unpack how you get numbers like that, and whether it's something any store can pull off — or lightning in a bottle. Check out Car Dealership Guy’s stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com -
"Where Did The Money Go?!" The 100-Year-Old Payment Process This Dealer Group Finally Killed | Industry Spotlight 29.08.2026 24minIn this episode of the Industry Spotlight, joining host Sam D'Arc are Travis Siebert, SVP at DealerPay, and Kris Towle, Chief Accounting Officer at Niello Company to discuss why one of the auto industry's oldest processes, collecting cash and checks from parts and service customers, still costs dealerships money, time, and trust. They speak candidly about the safety risk of sending drivers out with cash, why most dealerships never question an outdated process until something goes wrong, and why live phone support, not just software, is what keeps a group this size from ever looking at another vendor. They explain: ◼ Why parts delivery drivers ended up doing accounting work they were never trained for ◼ How a single bounced check could cost a full week of chasing down payment ◼ Why missing cash on a delivery route became an uncomfortable question nobody wanted to ask ◼ Why the switch to mobile payments meant money was in the bank the very next morning ◼ Why Niello Company has never looked at another payments partner since making the switch This episode of the Car Dealership Guy Podcast is brought to you by DealerPay. Topics: 02:50 Fixed Ops Causes More Accounting Headaches. 04:30 Drivers Make Terrible Accountants. 05:50 Cash In Trucks Is A Theft Problem. 06:45 Selling Nationwide Hurts Local Retention. 09:50 Dealerships Are Slow To Adopt Digital Payments. 12:15 Onsite Training Eliminates Employee Pushback. 13:10 One-Person Payment Eliminates Customer Confusion. 14:20 Digital Reporting Shows Exactly Who Took Money. 17:05 Answering The Phone Beats AI Every Time. 18:50 Showing Up Matters More Than Technology. 22:50 Accounting Touches Every Part Of The Business. 23:50 Dennis Pushes Harder Than Tully Does. DealerPay - Dealer Pay is the payment platform built exclusively for car dealerships, connecting fixed ops, variable ops, and back office with sub-10-second, card-present transactions and automated reconciliation, whether it's at the counter, the service drive, or a mobile delivery. Visit @ here to see how it works for your dealership. Check out Car Dealership Guy’s stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership’s social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com -
Fixed Ops Friday w/ Wes Lloyd, Spencer Nicholson, Ryan Maher, & Galal Hamdy | Daily Dealer Live 28.08.2026 1t 1minToday's show features: - Wes Lloyd, Service Director at Stuckey Auto - Spencer Nicholson, Fixed Operations Director at Stuckey Automotive - Ryan Maher, CEO at BizzyCar - Galal Hamdy, Strategic Relationship Leader at Zurich U.S. – Direct Markets This episode is brought to you by: Zurich – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more consistently and sell more effectively — using real transaction data, not theory. By analyzing actual F&I transactions, Zurich Advisor IQ helps identify behaviors and trends influencing results, delivers actionable insights and roleplay scenarios, and gives dealership leaders visibility into performance across managers, stores and rooftops. Connect with your Zurich representative to request a demo and see how Zurich Advisor IQ can help turn F&I insight into stronger dealership performance. Check it out at https://carguymedia.com/46ibHtn BizzyCar – BizzyCar uses AI to automate recall outreach for dealerships, transforming missed opportunities into booked appointments, higher revenue, and safer vehicles. Book a demo today at: https://info.bizzycar.com/cdg Check out Car Dealership Guy’s stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com -
The 65-Year Dealership Empire Born Out of the Wild West of NY Auctions & The Hard Lessons Learned | Laddie Stern of Stern Auto Group 27.08.2026 38minLaddie Stern is the Founder of Stern Auto Group, a 20-store empire he has built over 65 years in the car business. He started as a wholesaler for his uncle before buying and scaling the Skyline and Hatfield auctions into the country's largest privately held auction company, then returned to grow a new car group alongside his son Jonathan. He speaks candidly about the 2008 downturn that changed how he manages cash for good, the mistakes he made prioritizing the business over his family, and what he looks for before letting the next generation, including his own grandchildren, into the business. Topics: 02:55 Air Conditioning Was Once Unsellable. 06:25 The Trick That Fixed A Broken Auction. 07:45 Auctions Beat Casinos Every Time. 08:15 Biggest Mistake: Selling The Auctions. 12:05 Stop Working And You Start Dying. 13:25 The '08 Crash Made Cash King. 14:20 Cash Flow Is Thicker Than Blood. 18:45 Two Departments Where Theft Hides. 19:15 The One Regret Money Can't Fix. 27:30 Never Buy A Deal Without Real Estate. 33:55 The Rule For Bringing Kids Into Business. 36:30 Don't Sell Cars And You Go Broke. This episode is brought to you by: 1. Kenect - Kenect helps dealership GMs automate customer outreach by turning days of manual calling into seconds. Go to @ here to see how top rooftops are scaling retention today. 2. CDG Circles - Connect with verified dealers all inside the CDG Platform. Learn more @ here. Check out Car Dealership Guy’s stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership’s social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com -
Ulrich on Digital Dealer, McVeigh on Leadership Balance, Yates on AEO | Daily Dealer Live 26.08.2026 1t 4minToday's show features: - Tustin Ulrich, General Manager at Roper Kia - Mike Yates, General Manager at BMW of Bridgewater - Mike McVeigh, Sales Manager at Jeff D'Ambrosio Auto Group This episode is brought to you by: Zurich – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more consistently and sell more effectively — using real transaction data, not theory. By analyzing actual F&I transactions, Zurich Advisor IQ helps identify behaviors and trends influencing results, delivers actionable insights and roleplay scenarios, and gives dealership leaders visibility into performance across managers, stores and rooftops. Connect with your Zurich representative to request a demo and see how Zurich Advisor IQ can help turn F&I insight into stronger dealership performance. Check it out at https://carguymedia.com/46ibHtn Check out Car Dealership Guy’s stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com -
How a Viral Lemon Video Took This Dealer to #1 in Alabama | Kielan Whitner, General Manager at Townsend Nissan 25.08.2026 34minKielan Whitner made more in his first 90 days selling cars than he made in an entire year working as a certified public accountant at a Big Four firm, and he says that gap is exactly why automotive struggles to attract the talent it needs. A fourth-generation dealer, he built his foundation on the fixed side of the business, service advisor to service manager, before stepping into the general manager role, and now leans on a network of industry mentors and organizations like NAMAD to keep leveling up. Topics: 04:20 90 Days Beat CPA Salary. 16:00 Viral Video Beats Paid Ads. 17:00 Organic Beats Car Pitches. 20:05 Used Car Inventory Is Art. 22:15 Negativity Gets Sent Home. 24:10 Eighth To First In 20 Months. This episode is brought to you by: 1. Experian Automotive - Experian's Fraud Protect solution helps dealers identify potential fraud risks earlier in the sales process by leveraging advanced data, analytics, and identity verification tools. Visit @ here for more info. 2. CarMax - Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. Register now for free @ here. 3. CDG Circles - Connect with verified dealers all inside the CDG Platform. Learn more @ here. Check out Car Dealership Guy’s stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership’s social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com -
Shaver on Auto Tech, Schrementi on Risk, Singleton on Recession-Proofing | Daily Dealer Live 24.08.2026 59minToday's show features: - Nathan Shaver, Managing Partner at Shaver Auto Group - Christopher Schrementi, Managing Director at Gallagher - Chris Singleton, Managing Partner at Mike Terry Auto Group This episode is brought to you by: Zurich – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more consistently and sell more effectively — using real transaction data, not theory. By analyzing actual F&I transactions, Zurich Advisor IQ helps identify behaviors and trends influencing results, delivers actionable insights and roleplay scenarios, and gives dealership leaders visibility into performance across managers, stores and rooftops. Connect with your Zurich representative to request a demo and see how Zurich Advisor IQ can help turn F&I insight into stronger dealership performance. Check it out at https://carguymedia.com/46ibHtn Gallagher – Dealerships face a dynamic risk landscape—rising litigation, weather-related losses, workforce pressures and technology-driven exposures—and Gallagher delivers tailored insurance and risk management solutions built for today's dealership operations. Connect with Chris and the Gallagher team for a one-on-one conversation—visit https://www.ajg.com/industries/dealership-insurance/ and click "Get Started." Check out Car Dealership Guy’s stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com -
Meet The Secret Agent Running This Dealer's Operations | Industry Spotlight 22.08.2026 37minIn this episode of the Industry Spotlight, joining host Sam D'Arc are John Keohane, VP of Operations and Partner at Temecula Valley Buick GMC, and Liam Golightly, SVP of Customer Success at Podium to discuss how AI operator agents are giving dealership leaders a way to run their entire operation without being in every conversation themselves. John built his own AI agent, which he nicknamed Emily, to scrape telematics data, run weekly revival campaigns on stale leads, and even coach his sales team by timing how fast they respond before Emily steps in. The results are hard to ignore: Emily replaced his old bulk texting tool, helped uncover a customer-pay revenue drop in six seconds instead of weeks, and pushed his service department's customer-pay repair orders up 12 to 13 percent this year. For a single-point dealer competing against much larger groups, John says the technology has become a genuine equalizer. This episode of the Car Dealership Guy Podcast is brought to you by Podium. Topics: 04:15 CPA Brain Overwhelmed By Reports. 06:10 Low-Hanging Tech Is Ripe. 07:25 Telematics Data Was Untouched. 09:25 Cold BDC Texts Feel Impersonal. 10:45 Operator Is AI For GMs. 13:00 Emily Texts Revival Campaigns Daily. 14:25 AI Revives Dead Leads Warmly. 16:15 Emily Surfaces Near-Miss Sales. 18:45 Salespeople Race To Beat Emily. 19:55 Employees Use AI To Beat AI. 23:30 Podium Sieves All Outreach. 33:50 AI Levels The Playing Field. Podium - the AI platform trusted by one in three dealerships. Podium helps dealers consolidate sales, service, messaging, and voice into one connected system that actually runs the work. If your AI isn’t driving real outcomes, it’s time to take a closer look @ here. Check out Car Dealership Guy’s stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership’s social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
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