The Well-led Podcast
WRKdefined Podcast Network
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The Well-led Podcast is a leadership podcast that explores the balance between achieving results and managing people. It encourages leaders to bring care, support, and grace to their teams, emphasizing the need for human leadership in the workplace. Formerly known as the Comfy Chairs Podcast, it is produced by WRKdefined Podcast Network.
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Safety has to be there 15.09.2026 1tSafety is not simply a workplace benefit. It is a pre-existing condition that makes authenticity, creativity, critical thinking, and strong performance possible. In this episode, Kate Johnson talks with Jessica Donahue, founder of Adjunct Leadership Consulting, about what physical, financial, and psychological safety look like at work—and why all three are under pressure. Drawing on Jessica’s experience as a trauma-informed workplace leader, they explore how past experiences shape present-day responses to uncertainty, organizational change, and the loss of choice. They also examine why authenticity should never require complete exposure, how autonomy helps people regulate their nervous systems, and why leaders must model the candor they expect from others. The conversation offers practical ways to foster safety, including setting clear boundaries, explaining business decisions, acknowledging what you do not know, responding constructively to mistakes, advocating for employees’ financial needs, and planning support for managers responsible for delivering difficult news. Listen for a thoughtful conversation about creating workplaces where people can learn, contribute, and do their best work without being asked to perform vulnerability or pretend that uncertainty does not affect them. The latest companion toolkit is available now. Request your copy at https://www.one23ltd.com/toolkits Subscribers receive the monthly toolkit automatically, along with updates on new episodes, resources, and upcoming offerings from onetwentythree ltd. Key takeaways Safety is a pre-existing condition for authenticity, creativity, critical thinking, and effective performance. Workplace safety includes physical, financial, and psychological safety. These forms are interconnected rather than separate. Authenticity does not require complete visibility or vulnerability. Being reserved can also be authentic. Leaders should not require employees to perform authenticity, vulnerability, or risk-taking to prove that they belong. When people feel threatened, their nervous systems make it more difficult to think critically, solve problems, and do their best work. Choice and autonomy can help restore a sense of control, particularly for people whose previous experiences involved having choices taken away. Leaders should distinguish clearly between the choices employees can make and the responsibilities that are part of their roles. Psychological safety grows when leaders admit mistakes, acknowledge what they do not know, and respond to problems without shame or punishment. Leaders should not make promises they cannot keep during uncertain circumstances. Honest limits are more trustworthy than false reassurance. Managers can support financial safety by understanding compensation systems, building relationships with decision-makers, and presenting credible business cases for their employees. Timestamps 00:00 Meet Jessica Donahue 01:10 A trauma-informed approach to work 02:23 Safety as a leadership skill 06:19 Authenticity can include holding back 11:40 Three forms of workplace safety 13:22 Why workplace safety is under pressure 21:21 Safety, stress, and performance 30:27 Restoring safety through choice 40:41 How leaders model psychological safety 50:33 Advocating for financial safety Keywords workplace safety, psychological safety, trauma-informed leadership, employee well-being, leadership transparency, workplace autonomy, financial safety, nervous system regulation, authentic leadership, organizational trust -
The power of saying I don’t know 09.09.2026 17minWhat makes it possible for someone to admit a mistake at work? In this Other Voices episode of The Well-Led Podcast, Stephanie Lemek and Dr. Benjamin Ritter explore how psychological safety shapes the employee experience. Stephanie explains why leaders create safety by acknowledging their own mistakes, uncertainty, and imperfection. Benjamin considers the relationship between a supportive environment and the responsibility each person holds for exercising self-leadership. Together, their reflections show that psychological safety is more than avoiding conflict or telling people it is okay to fail. It allows people to speak candidly, take risks, ask questions, learn, contribute ideas, and work toward shared goals. You’ll learn: How physical, financial, and psychological safety affect employees Why leaders need to demonstrate—not merely declare—that mistakes are acceptable How psychologically unsafe cultures impose an extra tax on productive work Why safety supports creativity, learning, and collaboration How self-leadership can help people recognize and use the choices within their control If you would like practical tools that accompany conversations like this one, you can request the current free leadership toolkit at https://www.one23ltd.com/toolkits Subscribers to the onetwentythree ltd newsletter receive these resources automatically each month. Guest Information, listed alphabetically Stephanie Lemek is the Founder & CEO of The Wounded Workforce®, a consultancy reshaping how employers approach mental health, trauma, and resilience at work. She is also the Founder and Executive Director of The Wounded Workforce's Center for Construction Mental Health™. Stephanie is a nationally recognized speaker and trusted advisor on trauma-informed leadership, bringing together research, practical strategy, and deep organizational insight to help leaders, HR, and frontline teams move from well-meaning to well-equipped. Stephanie Lemek, SPHR, MBA, CTSS, TIWP - Helping Organizations and Leaders Address Mental Health at Work | Founder & CEO @ The Wounded Workforce® | Building Trauma Informed Workplaces | Culture, Talent, & HR Expert | Coach | LinkedIn The Wounded Workforce The Wounded Workforce | LinkedIn The Wounded Workforce's Center for Construction Mental Health™ The Wounded Workforce's Center for Construction Mental Health | LinkedIn Dr. Benjamin Ritter is an executive leadership coach and keynote speaker based in Austin, Texas. For more than 15 years he has coached senior leaders at companies including Amazon, Google, DoorDash, Mayo Clinic, Pinterest, Coursera, Northwestern, and the CDC, along with next-generation leaders inside family-owned operating companies. He is the author of the Amazon best-seller Becoming Fearless, and The Uncrowned CEO, founder of Live for Yourself Consulting, and host of The Executive and Live Fearlessly podcasts. Dr. Benjamin Ritter - Executive Coach for CEOs, Founders & Next-Gen Family Business Leaders | You got the seat. Now make it yours. | Best-Selling Author, Becoming Fearless | ICF PCC | LinkedIn Live for Yourself Consulting Dr. Benjamin Ritter Key takeaways Safety is foundational. When people do not feel safe, it becomes difficult to direct their attention and energy toward anything else. Workplace safety includes physical, financial, and psychological conditions. Each influences whether employees can work, grow, and contribute fully. Leaders create psychological safety before someone needs it. Their everyday responses to mistakes, uncertainty, and imperfection establish what is genuinely acceptable. A lack of psychological safety drains energy from productive work. Employees spend time managing perceptions, rehearsing conversations, withholding questions, and navigating workplace politics. Leaders influence safety, but individuals retain some agency. Self-leadership can help employees move from blame toward clarity, responsibility, and constructive action. Timestamps 00:05 Safety as a leadership skill 01:52 Stephanie on three forms of safety 10:59 Benjamin on safety and self-leadership 16:28 Closing reflections and resources Keywords psychological safety at work, safety in leadership, how leaders create psychological safety, admitting mistakes at work, workplace culture, leadership vulnerability, employee trust, physical safety, financial safety, self-leadership, personal responsibility, employee engagement, workplace burnout, creativity at work, authentic leadership -
Leading well means creating safety 01.09.2026 11minWhat does workplace safety mean beyond preventing physical harm? In this episode of The Well-Led Podcast, Kate Johnson examines safety as a leadership skill—and as the condition that allows authenticity and creativity to flourish at work. We explore three forms of safety that human leaders must consider: physical safety, financial safety, and psychological safety. Kate connects each one to a practical leadership responsibility, from recognizing hazards and understanding compensation practices to responding constructively when mistakes happen. You’ll learn: Why safety involves both avoiding harm and protecting people from harm How physical safety acknowledges human frailty Why financial safety begins with understanding compensation and employee hardship resources How leaders create psychological safety through their responses to ideas, concerns, and mistakes Why authenticity and creativity depend on safety already being present Practical actions leaders can take to better protect their teams If you would like practical tools that accompany conversations like this one, you can request the current free leadership toolkit at https://www.one23ltd.com/toolkits Subscribers to the onetwentythree ltd newsletter receive these resources automatically each month. Key Takeaways Safety is not limited to policies that prevent physical injury. Leadership safety also includes employees’ financial security and their freedom to speak, question, experiment, and make mistakes. Physical safety requires leaders to recognize risk, understand human frailty, and take action to prevent or mitigate harm. Financial safety begins with acknowledging that employees’ basic material needs depend largely on the money they earn at work. Psychological safety is shaped by how leaders respond when employees offer ideas, raise concerns, or make mistakes. Authenticity and creativity cannot flourish without protection. Safety is the pre-existing condition that makes both possible. Human leaders address the consequences of mistakes without diminishing another person’s intrinsic worth. Leaders become champions of authenticity and creativity when they welcome employees’ attempts and failures with the same enthusiasm as their successes. Timestamps 00:03 Choosing grace through safety 00:54 Defining workplace safety 02:33 Safety as protection from harm 04:31 Physical safety and human frailty 04:53 Financial safety and basic needs 05:32 Psychological safety and human error 06:49 Why authenticity and creativity require safety 08:15 Practical actions for physical safety 09:06 Learning about financial protections 09:53 Responding constructively to mistakes Keywords workplace safety, leadership safety, human leadership, physical safety, financial safety, psychological safety, choosing grace, authenticity at work, creativity at work, employee protection, psychological safety at work, leadership skills, workplace hazards, compensation practices, employee hardship, responding to mistakes, human error, team trust, Amy Edmondson, leading well -
Replay! Clarity, the mother skill. 25.08.2026 13minThe Well-led Podcast is on a break! Enjoy this replay as a means of refreshing and staying grounded in the work of human leadership. Clarity is one of the most practical leadership skills because it turns ideas into action. In this episode, Kate Johnson explores why clarity is the starting point for supporting employees and enabling performance. She explains how leaders create clarity in three key areas—purpose, communication, and relationships—and how doing so helps teams understand priorities, connect to their work, and move forward with confidence. The latest companion toolkit is available to request at https://www.one23ltd.com/toolkits and subscribers receive new resources automatically each month via the one23ltd newsletter. Key takeaways Clarity is the “mother skill” that allows other leadership skills to function effectively. Leadership development begins with care, but supporting performance requires practical clarity. Leaders must make purpose visible and actionable—not just talk about it conceptually. A simple question can unlock clarity of purpose: What is the purpose of what? Leaders need clarity about their own role, their organization’s mission, and their team’s contribution. Clear communication requires internal consistency between words, values, and actions. Employees experience communication as trustworthy when it is straightforward and reliable. Many workplace engagement issues trace back to a lack of clarity from leadership. Relationship clarity includes boundaries, connections, and organizational channels. When leaders illuminate purpose, communication, and relationships, they create the conditions for team success. Timestamps [0:00:02] – Introduction of clarity as the “mother skill” in leadership. [0:00:46] – Link between vulnerability (care) and clarity (support); preview of accountability and feedback. [0:01:53] – Identification of the podcast: “This is the Well Led Podcast, and I’m your host, Kate Johnson.” [0:02:21] – Etymology: clarity / claritas = brightness, metaphor of a leader “turning on a light.” [0:03:29] – Introduction of clarity of purpose and the question: “the purpose of what?” [0:05:15] – Practical exercise: three questions to clarify leader, company, and team purpose. [0:06:14] – Shift to clarity of communication and the two kinds of consistency (internal and experienced). [0:10:09] – Introduction of clarity of relationships (boundaries, connections, channels). Keywords leadership clarity, clarity in leadership, leadership communication, leadership purpose, employee engagement, leadership transparency, organizational communication, leadership effectiveness, workplace relationships, leadership development -
Change your hat to change your mind 18.08.2026 11minLeadership creativity is more than generating novel ideas. It is the thought work behind effective choice-making. In this Lesson for Effectiveness, Kate Johnson shares three practical activities leaders can use to strengthen creativity, examine problems from different perspectives, anticipate challenges, and make better-informed decisions. If you would like practical tools that accompany conversations like this one, you can request the current free leadership toolkit at https://www.one23ltd.com/toolkits Subscribers to the onetwentythree ltd newsletter receive these resources automatically each month. Key takeaways Creativity grows when leaders make room for imagination without requiring an immediate practical outcome. Putting yourself inside an unfamiliar image can help you disconnect from everyday constraints and exercise creativity for its own sake. A pre-mortem uses prospective hindsight to identify the problems that could cause a project or event to fail. Imagining future success can help teams define meaningful achievements and translate them into action plans. Edward de Bono’s Six Thinking Hats provides a structured way to consider facts, emotions, risks, benefits, alternatives, and the thinking process itself. A personal decision audit can help you examine choices, consequences, and lessons without creating a record of regrets. Timestamps 00:03 Leadership Creativity and Critical Thinking 01:18 Put Yourself in the Picture 02:55 Conduct a Pre-Mortem 04:25 Try Corporate Time Travel 05:01 Change Your Hat to Change Your Mind 06:29 Evaluate the Quality of Your Choices 07:18 Conduct a Personal Choice Audit 07:55 Use Journaling and Regular Reflection 08:38 Seek Guidance From a Mentor 09:31 Rational, Reasonable, and Empathetic Creativity Keywords leadership creativity, creative thinking, critical thinking, decision-making, problem-solving, pre-mortem exercise, Six Thinking Hats, perspective-taking, leadership development, reflective practice -
Go play 11.08.2026 28minCreativity is often misunderstood as artistic talent or spontaneous inspiration, but effective leaders know it is something much more practical. Creativity is the ability to imagine new possibilities, solve problems, adapt to uncertainty, and create environments where innovation can flourish. In this episode, Kate Johnson is joined by Glory Lichon, Melissa Norcross, and Kristen Pavle and Dave Gorum of Play Into Being to explore what creativity looks like in everyday leadership. Together they discuss the role of self-trust, self-awareness, psychological safety, experimentation, collaboration, and play in creating workplaces where people feel safe enough to think differently. Rather than treating creativity as an individual talent, they describe it as something leaders intentionally cultivate through the environments they create, the questions they ask, and the freedom they provide for others to contribute their best ideas. Whether you're leading a department, building a business, or simply trying to think more creatively about the challenges in front of you, this conversation offers practical ideas for creating the conditions where better thinking—and better leadership—can emerge. Guest Information, listed alphabetically Dave Gorum is the Co-founder of Play Into Being, who has turned his aspirations of being an animator into a business designed to support creative founders. He describes his role as that of a Producer, informed by a core belief: Your project is alive and it chose you to come into being. The way you treat it is the way you treat yourself. Together with partner Kristen Pavle, Dave runs workshops, incubators, and 1:1 producing engagements to help founders navigate that vulnerable space where vision meets reality, without losing what makes the work alive in the first place. Dave Gorum | LinkedIn Play Into Being Play Into Being | LinkedIn Glory Lichon is a founder, speaker, veteran, and mentor devoted to redefining how women lead. She is the co-founder and CEO of Glow Bright Therapy, a multi-state pediatric therapy organization, and the founder of Elevate Beyond Boundaries, where she guides women founders and leaders through embodied leadership, nervous system regulation, and aligned expansion. Glory also hosts The Embodied LeadHer podcast, where she shares honest conversations and reflections on leadership, identity, capacity, and self-trust for women who are ready to lead from a more grounded and aligned place. Glory Lichon - Glow Bright Therapy, LLC | LinkedIn Glow Bright Therapy Elevate Beyond Boundaries The Embodied LeadHer - Podcast Melissa Norcross is the co-founder of Ad Lucem Group, an Executive Moderator at Collaborative Gain,, and co-author of The Intentional Executive, a purpose-driven playbook to transform leadership. She leverages her 20+ years as a strategy executive to coach and develop leaders who deliver extraordinary results while building highly engaged, collaborative teams. Melissa Norcross | LinkedIn Ad Lucem Group Kristen Pavle is Partner and Co-founder at Play Into Being where she blends producing, community, and education to help creative leaders bring their visions to life. As a relational designer, her background is in co-creating community ecosystems that prioritize collaboration, innovation, and meaningful connections. The throughline is finding play in your work, leading from the spark within you. LinkedIn profile: Kristen Pavle | LinkedIn Play Into Being Play Into Being | LinkedIn Key takeaways Creativity is not artistic ability; it is the leadership practice of imagining possibilities, solving problems, and making better decisions. Creative leadership begins with self-trust. Leaders who understand their values and purpose are better able to discern which ideas deserve attention. Self-awareness is essential because creativity flourishes under different conditions for different people. Leaders should intentionally create environments that support their own best thinking. Innovation requires psychological safety. Employees are far more willing to contribute ideas when they know mistakes are treated as opportunities to learn rather than reasons for blame. Failure and creativity are inseparable companions. Experimentation is only possible when people are free to discover what does and does not work. Leaders are responsible for designing environments—not controlling outcomes. The role of leadership is to create the conditions where creativity can emerge. Structure and creativity are not opposites. The most effective leaders balance clear expectations with enough flexibility to allow new ideas to develop. Well-designed prompts, thoughtful questions, and playful exercises help teams become more comfortable thinking creatively together. Creativity is collaborative. Leaders create better ideas by inviting multiple perspectives rather than relying solely on their own expertise. Choosing grace means giving people the room to explore, experiment, learn, and contribute without expecting perfection. Timestamps 00:00 — creativity beyond artistic ability 01:25 — self-trust and creative leadership 03:08 — creating the conditions for creativity 06:27 — why innovation requires failure 09:08 — designing creative workplaces 12:00 — psychological safety and vulnerability 15:09 — balancing creativity and business goals 20:19 — the leader's role in creative culture 22:26 — invitations, prompts, and psychological safety 26:58 — final reflections on creative leadership Keywords leadership creativity, creative leadership, creativity at work, critical thinking, innovation, innovation leadership, psychological safety, creative problem solving, workplace creativity, leadership development, self-trust, self-awareness, experimentation, learning from failure, organizational creativity, team innovation, leadership skills, creative culture, psychological safety at work, emergent design, enabling constraints, studio mindset, collaboration, workplace innovation, employee engagement, leadership podcast, The Well-led Podcast, Kate Johnson, choosing grace, creative teams -
An expression of critical thinking 04.08.2026 11minWhat does creativity have to do with leadership? More than you might think. When many people hear the word creativity, they picture artists, musicians, or designers. In reality, and in leadership, creativity is something much broader and much more essential. Rather than artistic talent, leadership creativity is an expression of critical thinking: the ability to generate ideas, recognize the right ideas, and create the conditions where people can think, experiment, and solve problems well. Throughout the episode, you'll discover practical leadership behaviors that make creativity visible in everyday work, through thoughtful decision-making, wise problem-solving, and the willingness to give people room to learn and grow. If you would like practical tools that accompany conversations like this one, you can request the current free leadership toolkit at https://www.one23ltd.com/toolkits Subscribers to the onetwentythree ltd newsletter receive these resources automatically each month. Key takeaways Creativity is not artistic ability. In leadership, creativity is the practical expression of critical thinking that helps people discover and implement the best ideas. Strong leaders balance three kinds of creativity: rational creativity that explores ideas, reasonable creativity that tests ideas, and empathetic creativity that ensures ideas work for people. Experimentation should be expected rather than feared. Leaders who normalize thoughtful trial and error build stronger judgment, greater learning, and better long-term results. Creativity is ultimately about making space—for questions, reflection, mistakes, curiosity, and growth. Those spaces are often where grace becomes visible in leadership. Timestamps 00:00 Why creativity belongs in leadership 01:45 Creativity as critical thinking 03:05 Rational creativity: asking better questions 05:52 Protecting time to think 06:32 Reasonable creativity: experimentation and learning 08:02 Saying no to the first idea 08:39 Empathetic creativity: designing for people 10:05 How creativity becomes grace Keywords leadership creativity, creativity in leadership, critical thinking, critical thinking for leaders, creative leadership, leadership innovation, workplace creativity, creative problem solving, creative thinking, leadership skills, innovation in the workplace, leadership development, empathetic leadership, employee creativity, psychological safety, employee engagement, problem solving, rational creativity, reasonable creativity, choosing grace, leadership podcast, leadership effectiveness, workplace innovation, innovation culture, strengths-based leadership -
Do not pretend to be perfect 28.07.2026 11minAuthentic leadership is not about revealing every emotion or lowering expectations. It is about accepting your humanity while remaining accountable for results. In this episode, you'll learn why grace is a leadership discipline rather than leniency, how psychological safety supports learning instead of comfort, why accountability and grace strengthen one another, and three practical habits that help leaders create cultures where people can learn, improve, and perform at a high level. If you would like practical tools that accompany conversations like this one, you can request the current free leadership toolkit at https://www.one23ltd.com/toolkits Subscribers to the onetwentythree ltd newsletter receive these resources automatically each month. Key Takeaways Grace changes a leader's response to mistakes without lowering expectations. Authenticity means accepting your humanity while remaining professional and accountable. Psychological safety exists to support learning, experimentation, and honest communication. Leaders create innovation by making thoughtful experimentation safe and expected. Self-compassion reduces perfectionism and strengthens resilience. Employees learn as much from how leaders respond to failure as they do from success. Accountability and grace work together to improve performance. Professionalism and imperfection are compatible. Admitting "I don't know" models courage and authenticity. Continuous improvement begins by asking, "What did we learn?" Timestamps 00:00 Grace is a leadership responsibility 00:50 What authentic leadership really means 02:08 Why psychological safety matters 03:17 Normalize experimentation and learning 04:11 Self-compassion improves leadership 04:57 Accountability and grace work together 05:55 Professionalism and imperfection belong together 06:53 Three habits of authentic leaders 08:02 Replace perfectionism with learning 09:58 Choose grace without lowering standards Keywords authentic leadership, leadership authenticity, psychological safety, accountability, leadership grace, self-compassion, continuous improvement, leadership development, workplace culture, human leadership -
How am I the best me? 21.07.2026 58minWhat does it actually mean to be an authentic leader? In this conversation, we explore why authenticity is much more than "just being yourself." Kate Johnson and Melissa Norcross examine humility as the foundation of authentic leadership, discussing self-awareness, trust, purpose, psychological safety, and the importance of recognizing both strengths and limitations. Along the way, they challenge common misconceptions about authenticity, explain why great leaders regularly say "I don't know," and offer practical ways to help people thrive by matching strengths to the right opportunities. Whether you lead a large organization, a small team, or simply yourself, this conversation offers a practical framework for becoming the best version of yourself in every situation. If you would like practical tools that accompany conversations like this one, you can request the current free leadership toolkit at https://www.one23ltd.com/toolkits Subscribers to the onetwentythree ltd newsletter receive these resources automatically each month. Melissa Norcross is the co-founder of Ad Lucem Group, an Executive Moderator at Collaborative Gain,, and co-author of The Intentional Executive, a purpose-driven playbook to transform leadership. She leverages her 20+ years as a strategy executive to coach and develop leaders who deliver extraordinary results while building highly engaged, collaborative teams. LinkedIn profile: https://www.linkedin.com/in/melissanorcross/ Business website:: Ad Lucem Group Key Takeaways Humility begins with an honest understanding of both strengths and weaknesses. Authentic leadership depends on trust built through consistent actions. Self-awareness grows faster when trusted people reflect back what we cannot see ourselves. Great leaders recognize and develop the strengths of others instead of focusing only on weaknesses. Saying "I don't know" is often a sign of confidence rather than incompetence. Shared purpose helps teams move beyond individual achievement toward collective success. Authenticity is contextual—it means bringing the best version of yourself to each situation. Every person has extraordinary strengths that deserve to be recognized. Growth requires curiosity, flexibility, and a willingness to learn. Leadership becomes more effective when it is grounded in grace, humility, and purpose. Timestamps 00:01 — Introducing authenticity and humility 02:15 — Defining humility 06:29 — Discovering strengths and blind spots 08:34 — Authenticity, vulnerability, and trust 14:53 — Knowing your strengths and limitations 18:29 — Recognizing intrinsic worth 24:28 — Finding the right role for people's strengths 30:57 — Authenticity in practice 38:16 — Purpose creates meaning 43:00 — Why authenticity feels difficult 47:04 — Becoming the best version of yourself 53:25 — Authenticity evolves 58:17 — Closing thoughts Keywords authentic leadership, humility, leadership authenticity, self-awareness, emotional intelligence, leadership development, psychological safety, purpose-driven leadership, trust at work, leadership growth -
Authentic doesn't have to be one version 14.07.2026 18minWhat does it really mean to be authentic at work? In this Other Voices episode, two contributors share very different experiences of authenticity, masking, self-expression, and organizational fit. Their stories explore why authenticity can become easier with experience, how workplace culture shapes our ability to show up fully, and why being multifaceted is not the same as being inauthentic. If you would like practical tools that accompany conversations like this one, you can request the current free leadership toolkit at https://www.one23ltd.com/toolkits Subscribers to the onetwentythree ltd newsletter receive these resources automatically each month. Guest Bios Jasmine Moseley Beal is the President & CEO of Virtue Key Consulting Group and an award-winning Global Learning & Talent Development leader. Her background includes over 15 years of experience in strategic deployment, merger and acquisition activities, instructional design, leadership coaching, DE&I, succession planning, and performance development. She works alongside CEOs and Executive Leaders who are leading organizations through growth, change, or reinvention and need their people to move with the strategy, not lag behind it. Virtue Key Consulting Group partners with mid-size to enterprise organizations to unlock what Jasmine calls “People Power,” where performance, talent, and leadership development reinforce one another. Jasmin M Beal | LinkedIn Virtue Key Consulting Group Virtue Key Consulting Group | LinkedIn Kim Rohrer has spent the last 15+ years running People functions at VC-backed tech companies, typically as the first People leader, building and managing a team over time. She recently worked across a variety of People Leadership roles at Oyster, a fully-remote tech startup with 600+ employees across 70+ countries, creating innovative global People practices and an award-winning company culture along the way. She spent her early career days in theatre, training as a Literary Manager & Dramaturg - skills and experiences that have proven invaluable in her career in tech. She is proud to sit on the board of several companies working to create better futures for working caregivers while continuing to provide strategy and storytelling services to companies and individuals. Kim Rohrer | LinkedIn Patchwork Portfolio | LinkedIn Patchwork Portfolio Key takeaways Authenticity does not require showing up the same way in every circumstance. Different contexts may call for different, equally authentic versions of ourselves. Experience and confidence can make authenticity feel less effortful. Authenticity can create friction when others expect deference, conformity, or silence. Self-awareness includes knowing when to speak, when to observe, and when to continue a conversation elsewhere. Workplace culture can either punish or celebrate the same qualities in a person. Feeling unsafe or unwelcome at work can directly affect focus and performance. Skills and interests outside a traditional career path can become meaningful professional strengths. Being misunderstood does not automatically mean you are in the wrong environment—or the wrong person. Authentic leadership requires both self-expression and judgment. Timestamps 00:01 – Introducing Other Voices on authenticity 01:20 – Being tired of masking 03:03 – Being rewarded for authenticity 03:38 – The challenges of showing up authentically 05:48 – Different versions of your authentic self 06:17 – Knowing when and how to show up 08:28 – The layers of authenticity at work 10:18 – When workplace culture is not built for you 12:50 – Being told you are not the right fit 14:06 – When authenticity becomes a professional strength Keywords authenticity, authentic leadership, authenticity at work, masking at work, workplace culture, organizational fit, self-expression, leadership development, professional identity, workplace belonging -
Working while human 07.07.2026 12minLeadership doesn't require perfection. It requires humanity. In this opening episode of the "Choosing Grace" series, Kate Johnson explores why authenticity is not simply a personality trait but a practical leadership skill. By embracing humility, integrity, and liberty, leaders become better equipped to build trust, navigate mistakes, remove barriers, and create workplaces where both people and results can thrive. Rather than asking employees to bring their authentic selves to work, authentic leaders model the behavior first. They demonstrate that leadership is learned—not performed—and that failure is often the pathway to wisdom. If you would like practical tools that accompany conversations like this one, you can request the current free leadership toolkit at https://www.one23ltd.com/toolkits Subscribers to the onetwentythree ltd newsletter receive these resources automatically each month. Key takeaways Why grace belongs in conversations about leadership The connection between authenticity and effective leadership How authenticity differs from vulnerability Why discernment is essential to authentic leadership How mistakes build humility instead of diminishing credibility Why integrity grows through persistence rather than perfection How learning from failure creates freedom How authenticity strengthens trust on teams Why human leadership supports both relationships and results Practical ways to begin choosing grace every day Timestamps 0:00:00 Dear Leader: You Are Human 0:02:20 Why Grace Belongs at Work 0:04:40 Defining Authenticity 0:08:30 Learning Leadership Through Failure 0:09:40 Humility, Integrity, and Liberty 0:11:08 Choosing Grace Every Day Keywords authentic leadership, choosing grace, leadership authenticity, human leadership, workplace authenticity, humility, integrity, leadership mistakes, psychological safety, leadership development -
We get results. 30.06.2026 48minHow do leaders produce results that last? In this quarterly conversation, Kate Johnson reflects on the leadership lessons from the past three months—clarity, accountability, and feedback—and explains how they work together to create employee certainty. Joined by Glory Lichon, the discussion explores why support is more than encouragement; it is the daily practice of reducing uncertainty so people can do their best work. Together they examine ownership, leadership development, emotional regulation, and the habits that help leaders consistently support both people and performance. If you would like practical tools that accompany conversations like this one, you can request the current free leadership toolkit at https://www.one23ltd.com/toolkits Subscribers to the onetwentythree ltd newsletter receive these resources automatically each month. Glory Lichon is a founder, speaker, veteran, and mentor devoted to redefining how women lead. She is the co-founder and CEO of Glow Bright Therapy, a multi-state pediatric therapy organization, and the founder of Elevate Beyond Boundaries, where she guides women founders and leaders through embodied leadership, nervous system regulation, and aligned expansion. Glory also hosts The Embodied LeadHer podcast, where she shares honest conversations and reflections on leadership, identity, capacity, and self-trust for women who are ready to lead from a more grounded and aligned place. Glory Lichon - Glow Bright Therapy, LLC | LinkedIn Glow Bright Therapy Elevate Beyond Boundaries The Embodied LeadHer - Podcast Key takeaways Support reduces uncertainty and creates the conditions for sustainable results. Clarity establishes understanding by defining purpose, roles, expectations, and communication. Accountability is an ongoing leadership process—not simply correcting mistakes. Feedback connects expectations to outcomes and tells the story of performance. Healthy relationships make high performance possible. Ownership grows when leaders provide clear boundaries and meaningful autonomy. Great leaders are developed through intentional preparation, not assumption. Emotional regulation helps leaders respond thoughtfully instead of reacting impulsively. Consistent support builds confidence, trust, and better decision-making. Human leadership balances care for people with responsibility for results. Timestamps 0:00:01 Why support leads to sustainable results 0:04:28 Introducing our guest, Glory Lichon 0:11:09 Purpose, mission, and leading with clarity 0:14:42 How clarity, accountability, and feedback work together 0:19:57 Ownership and empowering employees 0:31:42 Becoming a regulated leader 0:36:37 Daily practices that strengthen leadership 0:47:53 Looking ahead to “Choosing Grace” Keywords leadership support, sustainable results, clarity, accountability, feedback, employee certainty, leadership development, emotional regulation, workplace performance, human leadership -
Feedback is a true story 23.06.2026 15minFeedback is one of the most important ways leaders provide support—but only when it is grounded in clarity, delivered with care, and followed by meaningful action. In this Lesson for Effectiveness episode of The Well-led Podcast, Kate Johnson summarizes the key leadership lessons from a month focused on feedback. Learn how to shift feedback from a moment of correction into an ongoing practice of support by adopting better mindsets, preparing with clearer expectations, removing ego from your message, and building the habit of receiving feedback yourself. If you would like practical tools that accompany conversations like this one, you can request the current free leadership toolkit at https://www.one23ltd.com/toolkits Subscribers to the onetwentythree ltd newsletter receive these resources automatically each month. Key takeaways Balanced, compassionate feedback is a way leaders support their teams. Effective feedback begins before the conversation by establishing clear expectations. Feedback requires preparation, specificity, kindness, and follow-up. Clarity and accountability create the foundation for useful performance conversations. Follow-up transforms feedback from criticism into genuine support. Strong feedback tells a true story of performance by focusing on facts. Removing ego helps keep feedback centered on the person receiving it. Precise language makes feedback easier to understand and act upon. Leaders strengthen feedback culture by asking for and receiving feedback themselves. Responding with gratitude creates trust and psychological safety. Timestamps0:00:00 - Key lessons from feedback conversations 0:02:15 - Three mindsets for supportive feedback 0:04:34 - Turning feedback mindsets into action 0:06:26 - Feedback as a true story of performance 0:09:44 - The importance of receiving feedback 0:12:50 - Practicing feedback as a leadership skill Keywords leadership feedback, effective feedback, performance management, employee support, feedback conversations, leadership communication, workplace accountability, clarity in leadership, psychological safety, leadership development -
A story of support 16.06.2026 45minEpisode Description Feedback is not a one-time event, a required correction, or a gift someone should simply accept. Done well, feedback is an ongoing conversation that helps people understand the story of their work—the impact they are having, the progress they are making, and the support available to help them continue growing. In this episode of The Well-led Podcast, Kate Johnson welcomes Kim Rohrer, owner of Patchwork Portfolio, back for a conversation about feedback, storytelling, and the role leaders play in supporting performance. Together, they explore why feedback should center the person receiving it, how clarity and accountability create the foundation for meaningful conversations, and why effective feedback is ultimately an act of care. If you would like practical tools that accompany conversations like this one, you can request the current free leadership toolkit at https://www.one23ltd.com/toolkits . Subscribers to the onetwentythree ltd newsletter receive these resources automatically each month. Key takeaways Feedback is the way we ensure people know the results of their efforts. Effective feedback tells a true story about work performance, impact, and growth. Feedback should begin a conversation, not end one. Support is what turns feedback from criticism into leadership. Timestamps 00:00 | Welcome Back & Kim’s Storytelling Lens 02:10 | Feedback as the Story of Work 06:24 | Why “Feedback Is a Gift” Misses the Point 10:39 | Feedback as Support, Not a Drop-Off 16:21 | Clarity, Accountability, and the Real Job of Management 21:32 | Feedback as an Act of Care (Wardrobe Stories) 29:12 | Past Feedback Trauma, Culture, and Shared Standards 37:30 | Moving Beyond the Compliment Sandwich & Making Feedback Easier Keywords: feedback conversations, leadership feedback, employee performance, workplace communication, human leadership, supportive leadership, accountability, manager development, employee growth, feedback culture -
What am I missing here? 10.06.2026 22minFeedback is one of the most practical tools leaders have for helping people grow, but many of us still hesitate to give it or ask for it. In this Other Voices episode of The Well-led Podcast, guests Mary Tettenhorst and Frank Sawyer explore why feedback can feel uncomfortable, how trust changes the conversation, and why effective feedback requires care, clarity, courage, and a willingness to learn. Through their reflections, they discuss the fears that keep us quiet, the importance of making feedback specific and useful, and why leaders must model receiving feedback if they want others to do the same. If you would like practical tools that accompany conversations like this one, you can request the current free leadership toolkit at https://www.one23ltd.com/toolkits Subscribers to the onetwentythree ltd newsletter receive these resources automatically each month. Guest Information Frank Sawyer has a career in healthcare administration distinguished by demonstrated results in hospital operations, strategy development and implementation, and large-scale improvement initiatives. He currently resides in Michigan with his wife and 2 kids. https://www.linkedin.com/in/frankesawyer731/ Mary Tettenhorst, Founder of Impact Talent Strategies, partners with organizations to develop leaders, build strategic people practices, and drive meaningful results. With more than 20 years of experience across every facet of talent development, she brings a practical, people-first approach to the employee lifecycle – from recruiting and onboarding to leadership development, performance management, and succession planning. Impact Talent Strategies https://www.linkedin.com/in/marytettenhorst/ www.linkedin.com/company/impacttalentstrategies Key takeaways Feedback is a tool for growth, not criticism. Avoiding feedback may feel kind, but it can withhold needed clarity. Trust creates the conditions for feedback to be received well. Effective feedback focuses on specific behaviors and impact. Asking for feedback demonstrates self-awareness and commitment to growth. Leaders must invest the time and effort needed to provide meaningful feedback. Receiving feedback well teaches others that honesty is safe. Feedback works best when it becomes part of everyday conversations. Great feedback combines courage and care. Developing others starts with being willing to keep learning yourself. Timestamps 0:01:11 Why feedback matters for leadership growth 0:02:20 The fear that prevents honest conversations 0:03:10 Building trust before giving feedback 0:06:35 Making feedback specific and actionable 0:09:00 Asking better questions to receive better feedback 0:11:54 Feedback as a leadership investment 0:16:00 Creating shared vulnerability 0:18:30 Using feedback to help people do their best work Keywords feedback, leadership development, effective leadership, human leadership, employee growth, team trust, communication skills, performance conversations, self-awareness, leadership feedback -
Feedback completes the circuit 04.06.2026 13minFeedback is one of the core skills leaders use to provide support, but it only works when it is connected to clarity and accountability. In this episode, Kate Johnson explores why feedback matters, what makes feedback effective, and how leaders can prepare, deliver, and follow up on feedback in a way that is specific, credible, and kind. Listeners will learn how feedback completes the performance circuit that begins with expectation-setting and helps employees understand what worked, what missed the mark, and what needs to happen next. Key takeaways Feedback is not inherently negative. Feedback works best when expectations are clear. Accountability creates the context feedback needs. Feedback tells the story of work performance. Effective feedback includes preparation, delivery, and follow-up. Specificity makes feedback actionable. Follow-up turns feedback from information into support. Leaders should approach feedback with confidence, kindness, and precision. Ambiguous feedback creates ambiguous results. Feedback helps employees stay pointed in the right direction. Timestamps 00:00 Introduction: Clarity, Accountability & Feedback01:30 Why Leaders Need Feedback02:40 Feedback as the Story of Performance03:50 What Makes Feedback Effective05:41 Preparing Feedback with Clear Expectations07:20 Delivering Feedback with Specificity & Support08:50 Why Follow-Up Matters11:02 Making Feedback Actionable11:50 Upcoming Conversations & Resources Keywords leadership feedback, effective feedback, performance management, accountability at work, clear expectations, employee performance, leadership communication, manager skills, feedback conversations, leading well -
What good expectations look like 28.05.2026 19minAccountability is often misunderstood as punishment, correction, or control. In this episode of The Well-led Podcast, Kate Johnson reframes accountability as a leadership practice rooted in clarity, trust, communication, and shared understanding. You’ll learn how leaders create accountability before performance problems ever appear by setting expectations that make work visible, understandable, and achievable. Through practical examples and a simple four-part framework, this episode explores how clear expectations improve performance, reduce confusion, strengthen autonomy, and build healthier working relationships. If you would like practical tools that accompany conversations like this one, you can request the current free leadership toolkit at https://www.one23ltd.com/toolkits Subscribers to the onetwentythree ltd newsletter receive these resources automatically each month. About pAper© pAper© is a practical analog method for personal effectiveness designed to help you build a simple, personalized system for managing your priorities, time, and responsibilities. Instead of relying on pre-designed planners or productivity apps, the pAper© approach teaches you how to create your own tools using handwritten practices. The goal isn’t to become more organized. The goal is to become more effective—connecting your daily work to the results that matter most. Learn more about the pAper© learning experience at: www.one23ltd.com/paper Key takeaways Accountability is built through clarity, not fear. Clear expectations create confidence and autonomy for employees. Leaders are responsible for creating the conditions for accountability. Accountability depends on visible priorities, timelines, and communication. Vague language produces vague results. Expectations should explain WHAT, WHY, WHO, and WHEN. Meaning-driven accountability improves engagement and ownership. Accountability is relational, not merely transactional. Questions create dialogue and strengthen accountability conversations. Clear expectations reduce friction, confusion, and missed deadlines. Timestamps 00:00 – Accountability and leadership clarity 01:40 – Why accountability depends on expectations 03:24 – Accountability as a relational process 05:44 – It’s all about expectations 08:18 – The WHAT of expectations 09:26 – The WHY behind meaningful work 10:50 – The WHO and process for execution 12:19 – The WHEN and operational timelines 14:39 – Fixing vague expectations at work 17:13 – Accountability is clarity made operational Keywords leadership accountability, clear expectations at work, accountability in leadership, performance management, leadership communication, employee accountability, workplace clarity, management skills, accountability framework, leadership development -
Listen again: It's nice to know you're human. 19.05.2026 13minAs this season of The Well-led Podcast moves deeper into clarity, accountability, and feedback, it feels important to revisit the episode that started the whole framework: vulnerability. Revisit this episode to consider why vulnerability is a foundational leadership skill and how leading well begins with self-leadership, self-awareness, and the courage to be human. You’ll learn what vulnerability actually means in a leadership context, why it strengthens trust rather than weakening authority, and how leaders can practice vulnerability in practical, appropriate ways that support their teams and work. Key takeaways Why leadership does not require perfection How vulnerability builds trust and credibility at work The difference between vulnerability and oversharing in leadership Why self-leadership and self-awareness come first How owning mistakes strengthens leadership effectiveness Timestamps [0:00:05] - Leadership Paradox: Humanity vs. Perfection [0:01:05] - Essential Leadership Mindsets Introduced [0:02:14] - Self-Leadership and Vulnerability Defined [0:03:50] - Story: Leadership Mistake and Vulnerability [0:07:08] - Examples: Vulnerability in Practice [0:08:52] - Vulnerability Enables Caring Leadership [0:09:35] - Navy SEAL Story: Trust Through Vulnerability [0:11:20] - Vulnerability as Bravery, Not Weakness [0:12:38] - Closing: Podcast Support and Future Topics Keywords vulnerability in leadership, human-centered leadership, self-leadership, leadership trust, leadership mistakes, emotional intelligence at work, caring leadership, leadership authenticity, leadership development, workplace trust -
How will I know? 12.05.2026 20minAccountability is often treated like punishment or oversight, but in practice, it is much more connected to clarity, consistency, trust, and personal responsibility. In this episode of The Well-led Podcast, Kate Johnson shares reflections from two contributors with very different leadership experiences and perspectives. Together, they explore how accountability changes across roles, relationships, and seasons of life, why leaders lose credibility when expectations are inconsistently enforced, and how internal accountability shapes both leadership and personal effectiveness. The conversation also examines company policy, consequences, motivation, and the tension between supporting people and maintaining standards. Guest Information, listed alphabetically ANISHA JENNINGS is an engineer, educator, tech empowerment partner, podcast host and the founder of Jennings Tech Corner. With more than 10 years of experience in IT, web development, systems optimization and teaching, she helps founders, coaches, mentors and small business owners bring their stories to life through beautifully designed, strategic and conversion driven websites. She also hosts Your American Dream with Anisha, a podcast dedicated to amplifying the voices and journeys of immigrant women and women of color entrepreneurs across the United States. LinkedIn profile: https://www.linkedin.com/in/anisha01/ Business website (if any): https://jenningstechcorner.com/ Podcast: https://www.youtube.com/@anishajennings KRISTIE SCHOONOVER serves as the Director of Talent and Learning Development for pep, LLC, a marketing operations firm. She is an active member of the local HR and Talent community, with expertise in leadership development, performance management, strategic planning, and workforce upskilling. Kristie is also an innovator who is building her AI acumen and leading internal programs to integrate generative and other tools into her organization’s talent efforts. LinkedIn profile: https://www.linkedin.com/in/kristie-schoonover-0123956/ About pAper© pAper© is a practical analog method for personal effectiveness designed to help you build a simple, personalized system for managing your priorities, time, and responsibilities. Instead of relying on pre-designed planners or productivity apps, the pAper© approach teaches you how to create your own tools using handwritten practices. The goal isn’t to become more organized. The goal is to become more effective—connecting your daily work to the results that matter most. Learn more about the pAper© learning experience at: www.one23ltd.com/paper Key Takeaways Accountability requires clarity about expectations, ownership, and follow-through Leaders lose credibility when standards are enforced inconsistently Trust changes how leaders monitor and support people Holding people accountable is different from micromanaging them Team members pay close attention to what leaders allow or ignore Company policies should be explained clearly and reinforced consistently Good performance in one area does not erase responsibility in another Internal accountability becomes more important as personal freedom increases Accountability evolves across different stages of life and leadership Effective leadership requires balancing support, responsibility, and consequences Timestamps 00:00 – Introduction & theme of accountability 01:19 – Defining accountability in leadership 02:40 – Learning to lead and hold others accountable 06:15 – Consistency, policy enforcement, and credibility 09:15 – “Good nurse, but…” and organizational alignment 10:49 – Introduction of Anisha Jennings 11:24 – Accountability, motivation, and personal responsibility 15:17 – How accountability changes across life stages 16:50 – Internal versus external accountability 19:15 – Closing reflections, toolkit, and pAper© Keywords leadership accountability, accountability at work, leadership credibility, company policy, personal responsibility, internal motivation, leadership expectations, accountability examples, leadership communication, effective leadership -
Accountability begins at the beginning 05.05.2026 18minWhat does accountability really mean in leadership—and why does it so often feel like punishment? In this episode, Kate Johnson reframes accountability as an essential leadership process that supports performance, rather than a reaction to failure. You’ll learn how accountability connects directly to clarity, why it must be established before work begins, and how leaders can sustain it through observation, feedback, and follow-through. This episode offers a practical model for designing the conditions that allow people and teams to succeed. If you would like practical tools that accompany conversations like this one, you can request the current free leadership toolkit at https://www.one23ltd.com/toolkits Subscribers to the onetwentythree ltd newsletter receive these resources automatically each month. About pAper© pAper© is a practical analog method for personal effectiveness designed to help you build a simple, personalized system for managing your priorities, time, and responsibilities. Instead of relying on pre-designed planners or productivity apps, the pAper© approach teaches you how to create your own tools using handwritten practices. The goal isn’t to become more organized. The goal is to become more effective—connecting your daily work to the results that matter most. Learn more about the pAper© learning experience at: www.one23ltd.com/paper Key takeaways Accountability is often misunderstood as punishment, but it is actually the foundation of performance. “Holding people accountable” is reactive and often too late to be effective. True accountability exists when trust, transparency, and communication are present. Accountability begins with clear expectations set before work starts. Leaders must stay engaged during the work through observation and feedback. Measurement is essential for understanding results and managing performance. Consequences are neutral—they simply reflect what follows an action. Accountability is a continuous process: before, during, and after the work. Leaders initiate and sustain accountability systems; they cannot delegate this responsibility. Performance is the natural result of well-designed accountability. Timestamps 00:00:00 — Why accountability is misunderstood / problem with “holding people accountable” 00:00:20 — Accountability within the Well-Led framework 00:02:10 — Five principles of accountability 00:02:38 — The accountability process explained (before/during/after, Venn model) 00:03:41 — Blueprint and expectation-setting 00:04:49 — Observation and feedback in action 00:06:03 — Follow-through and consequences 00:08:29— Real-world leadership applications (new hire, special project, performance improvement) 00:13:28— Accountability as daily leadership practice Keywords accountability in leadership, performance management, leadership expectations, workplace accountability, leadership communication, employee performance, feedback and accountability, leadership development, management skills, organizational performance
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