The Journal Podcast

Episode 223 - Prize Indemnity Insurance: Insuring big prize giveaways 03.06.2026 23mnt

From game show jackpots to high‑profile promotional giveaways, Prize Indemnity Insurance is the cover that makes big prizes possible — without organisations taking on big risk. In this episode of The Journal Podcast, we're joined by Tom Stagg from WorldWide Special Risks, a leading provider of specialty insurance in this sector. We’ll be unpacking what Prize Indemnity Insurance actually is, who uses it, how it’s underwritten, and what really happens when someone does win. And of course, we’ll bring it to life with real-world examples — from TV game shows to modern digital competitions — to understand how it works in practice.

Episode 222 - Events Insurance: Protecting the big occasions 21.05.2026 23mnt

📈 With 37% of couples who got married in 2024 taking out insurance - and the cost of weddings now exceeding £20,000 on average, more and more people are looking to protect their special day. In this episode of the Journal Podcast, we explore the world of Event Insurance, focusing on: - What is covered by event insurance - and what isn't. - The specific types of events covered - from small gatherings to the largest concerts - Common misconceptions about this specialty line - What it's like to work in this sector of insurance Joining the podcast this week is Chris Westwood, Underwriter at WorldWide Special Risks.

Episode 221 - Specie Insurance 13.05.2026 46mnt

From fine art and jewellery, to collections and museums - specie insurance has you covered. In this episode of the Journal Podcast, we explore the specialty line of specie insurance. We find out: ➡️ How it differs from traditional property or cargo cover ➡️ The fascinating range of high‑value assets it protects ➡️ The individuals and companies that would utilise this type of cover ➡️ Some of the biggest misconceptions about the sector We're joined by Akash Singh, Senior Exposure Analyst and James Glynn, Head of Marine and Class Specie Underwriter, from Antares.

Episode 220 - The Insurance Museum: The story behind insurance 29.04.2026 26mnt

In this episode of The Journal Podcast, we’ll be exploring where insurance really comes from — and why its history matters more than ever. From the earliest risks faced by society, to the changes brought on by the Industrial Revolution, we’ll trace how insurance evolved into the profession we know today. We’ll also look at the role of the Insurance Museum in bringing this story to life — connecting past, present and future, supporting learning, CPD and professional standards, and helping us understand why regulation and professionalism sit at the heart of trust in insurance. Joining us on the podcast is Howard Benge, Director of the Insurance Museum. To find out more about the Insurance Museum, please click here: https://insurance.museum/

Episode 219 - Space Insurance 22.04.2026 51mnt

🚀 What is space insurance — and how do you insure deep‑space missions? In this episode of The Journal Podcast, we go beyond the atmosphere to explore the fast‑evolving world of space insurance. We're joined by Nick Oswald, Space Client Advocate at Elseco, to unpack: - What space insurance actually covers - Why underwriting space missions is uniquely complex - How insurers think about launch vs in‑orbit risk - What missions like NASA’s Artemis II would mean from an insurance perspective - Emerging risks shaping the next decade of the space sector From satellites and space debris to crewed deep‑space exploration, this episode explores one of the most technical — and exciting — frontiers in insurance today. For information on our M91 Aviation and Space Insurance unit, please click here: https://www.cii.co.uk/learning/qualifications/unit-aviation-and-space-insurance-m91/?srsltid=AfmBOopljGMqLqjKJwJrn8SZHm5AXtR4Uhjl7Kmpsx-9KL008YzXrjKk

Episode 218 - CII Group Strategic Plan Update 2026 - H1 15.04.2026 34mnt

In this episode, CII Group Chief Executive Matthew Hill joins us to give an update on the CII Group's Strategic Plan, including the focus for 2026, and what we have achieved so far.

Episode 217 - The History of the CII 02.04.2026 26mnt

Have you ever wondered where it all started? In this episode of the Journal Podcast, Chris Shadforth, Communications Director at the CII Group, looks back on the history of the CII, alongside our Brand Manager, Harry Elliott. We'll be exploring the origins and evolutions of the CII, how it began, why it formed and how our physical presence and identity has changed over time.

Episode 216 - Global Risks: Commonwealth Insurance Forum 25.03.2026 35mnt

What are the most challenging risks insurers face today? In this episode of The Journal Podcast, co-founders of the Commonwealth Insurance Forum, Robbie Lyle and Francis De Zulueta, debate some of the most pressing global risks facing the insurance profession. We'll be discussing the interconnectivity of these risks ranging from Nuclear and Space, to Cyber, AI and Ransomware, as well as those stemming from geopolitical developments. We also speak about the importance of capital markets and the role insurers and governments take in mitigating those risks. To find out more about our upcoming Introduction to Cyber Insurance Training Workshop this April, Intermediate Cyber Risks Insurance Training Workshop & Spotlight: Cyber Risk and Insurance, please see below: Introduction to Cyber Insurance Training Workshop (21 & 22 April 2026): https://www.cii.co.uk/learning/training/technical-training-workshops/introduction-to-cyber-insurance-workshop/?srsltid=AfmBOorRUt3N_RSTgcGYCY-qjXFxXOd4zRGDFv3kD1rQRU5m6dlaygLA Intermediate Cyber Risks Insurance Training Workshop (30 June 2026): https://www.cii.co.uk/learning/training/technical-training-workshops/intermediate-cyber-risks-insurance-training-workshop/?srsltid=AfmBOorG3HzxoEzw0E1U6xHgXeBbo_1xiDfKBCAPQhVbwJha8TfV0rqt Spotlight: Cyber Risk and Insurance: https://www.cii.co.uk/learning/spotlight-course-cyber-risk-and-insurance/?srsltid=AfmBOoqwzLksaURP7lhm8yeMYCFQABLz-JM_9v5tiu4yszOExCaUyG0L

Episode 215 - The Professional Map 18.03.2026 19mnt

In this week's episode of The Journal Podcast, we explore how the CII Professional Map is being used in real workplaces to support genuine career development. Vanessa Riboloni sits down with Meg Borah and Barbora Duskova from AXA Health, to discuss how the Professional Map helped them identify strengths, build confidence, navigate career progression, and create meaningful development opportunities for themselves and their colleagues. Learn more about the Professional Map here: https://www.ciigroup.org/professional-map/

Episode 214 - How to better support flood survivors 11.03.2026 31mnt

What can insurance professionals and firms do to better support flood survivors? In this episode of The Journal Podcast, we’re discussing the recent report, released by the National Emergencies Trust and Lancaster University, calling for clearer information and guidance for flood survivors in the immediate aftermath of floods. We’ll be exploring: ➡️ The outlines of the report ➡️ The implications of the finding on firms and those working within the profession ➡️ What the profession can do to improve the experience and support vulnerable customers better. Joining us on the podcast is Jonathan Clark, Board Member at the National Emergencies Trust and William Quibell, Head of Claims at Ageas and member of the CII Claims Community Board. To read the full Stories After the Storms report, please click here: https://nationalemergenciestrust.org.uk/stories-after-the-storms/

Episode 213 - CPD: Why regulatory minima are not enough 04.03.2026 35mnt

In this episode, Rebecca Aston, Head of Professional Standards, and Adam Harper, Executive Director, Strategy, Advocacy and Professional Standards at the CII Group are discussing Continuing Professional Development, or CPD. They will be talking about the FCA’s withdrawal of 15 hours under the Insurance Distribution Directive (IDD), the requirement for CII and PFS Members, and the process of CPD audits.

Episode 212 - The Value of Chartered Status 25.02.2026 29mnt

As part of Chartered Week 2026, we’re diving into what it really means to be Chartered — beyond the letters, beyond the badge. In this episode of The Journal podcast, we unpack how Chartered status shapes culture, strengthens consumer trust, and sets a higher bar for standards across our profession. We’ll explore the difference it makes inside firms, the impact it has on customer relationships, and why it continues to be a gold standard for integrity in insurance. Joining the podcast is Tim Brangwyn, Group Managing Director and Chartered Insurance Broker at Islands Insurance, and Neil McCarthy, Managing Director and Chartered Insurance Underwriting Agent at MPR Underwriting Ltd.

Episode 211 - Economic Abuse: Guidance for Insurers 19.02.2026 29mnt

What more do you think the insurance profession can do to support survivors of economic abuse? In this week's episode of The Journal Podcast, we’ll be discussing the recently released CII Economic Abuse Report, focusing on: ➡️ What economic abuse is ➡️ How insurance providers can better identify economic abuse ➡️ Ways in which providers can prevent and respond to economic abuse We’ll also speak about the impacts on individuals affected by economic abuse, how AI and digitalisation is affecting survivors of economic abuse and how the profession can adapt and evolve in future to better support those impacted by economic abuse. Joining the podcast this week is Alex Devereux, Senior Financial Services Specialist at Surviving Economic Abuse, and Carmen Powell, CEO of ISC Group. Click here to read the full report: https://media.umbraco.io/ciigroup-dxp/cgmjoonx/economic-abuse-guidance-for-general-insurance-providers.pdf

Episode 210 - National Apprenticeship Week 2026 11.02.2026 20mnt

Welcome to our National Apprenticeship Week episode of the Journal Podcast. We take a look at insurance apprenticeships, early‑career pathways, and how real apprentices are building their futures in the profession. In this episode, we’ll explore what an insurance apprenticeship actually involves, how apprentices balance work and study, the skills they develop, and how quickly they make an impact. You’ll also hear why employers invest in apprentices, what makes a great apprenticeship experience, and honest advice for anyone considering this route. For more information about the CII Aspire Apprenticeship scheme, please click here: https://www.cii.co.uk/careers-in-insurance/aspire-apprenticeships/?srsltid=AfmBOooC5YD-6eyAuk8wg8y_YcgfYZVwLUUh16coqx5fgN4-MIxBTvAa

Episode 209 - Callum Beaton, CII President 2026 14.01.2026 20mnt

In this episode of the podcast, recorded just before he took office, we speak with the 2026 CII President Callum Beaton FCII. We discuss his theme for his presidential year, his experience and hopes for the future of the profession.

Episode 208 - How to boost your wellbeing this winter 17.12.2025 36mnt

Struggling with motivation, mood, or energy during winter? You’re not alone. In this episode of The Journal Podcast, we speak to Dr Stephanie Fitzgerald, a Chartered Clinical Psychologist and Associate Fellow of the British Psychological Society. We are talking about practical tips to support your mental and emotional wellbeing through the winter months, inspired by psychological insight and real-life experience.

Episode 207 - Debunking vulnerability myths 11.12.2025 45mnt

In this episode of the podcast we look at debunking some myths around vulnerability and how firms can better serve vulnerable customers. Head of Research and Insight for the CII Group and lead author of 'Managing customer vulnerability in insurance and personal finance' Vanessa Riboloni, is joined in conversation by co-author Martin Grimwood, Director of FWD Consulting and Mandy Hunt, Managing Director Shape Underwriting. Read the guide here: https://media.umbraco.io/ciigroup-dxp/eaedofqi/managing-customer-vulnerability-in-insurance-and-personal-finance-a-practical-implementation-guide.pdf

Episode 206 - Commonwealth Insurance Forum: Bridging the protection gap 10.12.2025 39mnt

On this podcast we focus on Bridging the Protection Gap in Commonwealth Countries, with Francis de Zulueta & Robbie Lyle from the Commonwealth Insurance Forum.

Episode 205 - Vulnerability in the Claims Process 03.12.2025 32mnt

In this episode, we explore what “vulnerability” really means in the claims journey and why it matters more than ever. Our guests' share their insights on identifying vulnerable customers, designing inclusive claims processes, and embedding vulnerability management into firm culture. Drawing on the Chartered Insurance Institute’s latest report on Managing Vulnerability in the Insurance and Personal Finance profession, we discuss practical steps for insurers to go beyond the comfortable minimum and deliver genuine, lasting change for customer outcomes. Joining the podcast this week is Claire Lashbrook, Director of Supply Chain at Claims Consortium Group, and Sarah Durkin, Head of Counter Fraud at Woodgate and Clark. You can find a link to the CII's vulnerability report here: https://media.umbraco.io/ciigroup-dxp/eaedofqi/managing-customer-vulnerability-in-insurance-and-personal-finance-a-practical-implementation-guide.pdf

Episode 204 - Budget 2025 Special 26.11.2025 26mnt

In this special episode of the Journal Podcast we provide some immediate reaction to the Budget 2025 in relation the insurance and financial planning professions. The episode was recorded on Wednesday 26 November.