Cisco Podcast Network

Epizodai

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  Scaling AI: The Playbook for IT Services Delivery 13.08.2026 29min

  Cisco Technical Assistance Center (TAC) manages 1.4 million SRs annually, and today, 97% are touched by AI. As we shift from task-based automation to Agentic AI, some of these interactions are becoming "no-touch"—driving higher customer satisfaction and faster resolution. How did Cisco transform its Support at scale, and where is the IT services industry heading? In this episode of Scaling AI in the Enterprise, we focus on IT services delivery. Our panel shares advice on how to escape "pilot purgatory" and move into production, the critical necessity of a unified data strategy, and how to maintain deterministic outcomes in a probabilistic world. We discuss why observability is the new "central nervous system" for managing autonomous agents and why the path to success requires reinventing workflows—not just automating the status quo. Host: Wes Moss, VP, CX Centers Delivery for Americas, Cisco Guests: Bhaskar Jayakrishnan, SVP of Engineering, Cisco Customer Experience (CX) Buffy Ransom, GM & SVP, CX Centers, Cisco David Jansen, Distinguished Solution Engineer, Global Solutions Engineering (GSE), Cisco Learn more about Cisco Customer Experience; read our blogs and visit Cisco.com.
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  404 Script Not Found Part 2! AI Deep Dive with Annie Hardy 13.08.2026 24min

  Back for part two of our split episode with the founder of Split Futures, Annie Hardy and jump right in where we left off...getting practical about choosing the right AI model—because apparently not every task requires the AI equivalent of a Nobel Prize winner. Annie breaks down when to use smaller models, why bigger isn’t always better, and how those choices connect to energy, water use, and building a more sustainable future.The conversation then turns to the humans behind all this technology. Annie challenges leaders to look beyond layoffs and efficiency gains and ask a much better question: what could we build if we retrained and reinvested in people instead? Along the way, we cover AI subscriptions quietly taking over everyone’s bank account, the danger of lazy AI strategy, and whether asking Gemini to help your teenager quit band counts as responsible parenting—or just very efficient parenting.Give us a click, keep us funded! https://www.cisco.com/site/us/en/solutions/small-business/index.html
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  404 Script Not Found AI Deep Dive with Annie Hardy 11.08.2026 19min

  Your company bought all the AI tools and now nobody knows what to do with them. Sound familiar?Kat and Ian sit down with Annie Hardy, founder and Chief AI Architect at Split Futures, to unpack why leaders aren't listening, why measuring employees by "lines of code" is quietly torching everything, and why Gen Z is somewhere between anxious, angry, and low-key sabotaging the robots.You'll learn how to actually pick the right AI model (spoiler: sometimes you need an intern, not a Nobel laureate), why every search might be gulping a water bottle, and Annie's genuinely useful Code of AI Ethics for people who just want to keep their brains intact.Also: national security plot twists, "lazy AI-augmented parenting" confessions, and more hot takes to come!If you liked this episode, as always give us a click! https://www.cisco.com/site/us/en/solutions/small-business/index.html
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  The evolution of good technology | Tech Unscripted 04.08.2026 33min

  In this episode, industry leaders discuss how to redefine “good” technology today — weighing speed, agility and AI against security, ethics and human impact. Panelists share real examples, from digital avatars for pediatric care to network and industrial use cases, and explore how AI can enhance outcomes without replacing human judgment.The conversation highlights practical steps for bringing organizations along: training, transparency, governance and pragmatic pilots. The episode closes on a hopeful note about creative possibilities in healthcare and research while emphasizing the need for responsible, human-centered adoption.
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  Cisco Tech Stories Season 4 Kickoff: Top Episodes & Wild Tech Tales 01.08.2026 43min

  Episode 37 kicks off Cisco Tech Stories' fourth season with a highlights reel of the best episodes from the past three years. Hosts Nico and Tristan revisit standout interviews and mini‑series, sharing short snippets that cover troubleshooting adventures, accessibility and disability in networking, eBPF, quantum computing, CCIE stories, cruise‑ship deployments and more.Listeners get a concise tour of the podcast’s top picks, practical lessons from Cisco engineers, and an invitation to suggest future guests or topics.
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  Scaling AI: Enterprise Requirements of Agentic AI 30.07.2026 33min

  95% of enterprise IT leaders plan to launch agentic AI projects — but 69% aren't ready. So, what's standing in the way?  In this episode of Scaling AI in the Enterprise, we bring together an expert panel to tackle the real engineering and organizational challenges of AI deployments: the probabilistic nature of AI agents, the limits of traditional testing, and why "making your prompt stronger" is not a strategy.  Host: Eric Knipp, SVP and GM, Cisco Customer Experience (CX) Americas  Guests:   Bhaskar Jayakrishnan, SVP of Engineering, Cisco Customer Experience (CX)  Dr. Lydia Chilton, Associate Professor of Computer Science, Columbia University  Sam Charrington, Host of the TWIML AI Podcast  Srini Namineni, SVP and Chief Automation Officer, Cisco  Learn more about Cisco Customer Experience: read our blogs and visit Cisco.com  
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  9. Hyperscalers, NeoClouds, Sovereign Clouds, and Service Providers with Jeetu Patel and Guru Shenoy 29.07.2026 30min

  Jeetu Patel and Guru Shenoy discuss the evolution of how Cisco is working with some of its largest and most innovative customers as they transform to address the challenges and opportunities of AI.
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  8. The Opportunity and Challenge of Agentic Security with Jeetu Patel, DJ Sampath, and Matt Caulfield 29.07.2026 39min

  Jeetu Patel, Matt Caufield and DJ Sampath tackle the shift toward a landscape where AI agents are no longer just assisting humans but are actively executing critical security tasks. As these agents take on more autonomy, the traditional pillars of cybersecurity, particularly identity, must undergo a radical evolution to ensure that our automated defenses remain both powerful and trustworthy.
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  7. The Evolution of Cisco’s Silicon Architecture with Jeetu Patel, Nick Kucharewski, and Mohammad Issa 29.07.2026 40min

  Jeetu Patel, Nick, and Mohammad delve into our custom silicon strategy. While many see networking as a software-driven game, we discuss why many of the most significant breakthroughs are happening at the physical layer. We explore how Cisco’s unique approach to co-designing silicon alongside our software and systems portfolio is creating a level of performance and efficiency that simply cannot be achieved with off-the-shelf components.
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  10. Observability in the Age of AI with Jeetu Patel, Atin Sanyal, and Yash Sheth 29.07.2026 37min

  As enterprise environments become increasingly distributed and complex, the volume of telemetry data has outpaced human capacity to analyze it. This has been future compounded by the challenges of tokenomics. Jeetu Patel sits down with the founders of Galileo to discuss how we are moving beyond passive dashboards toward a future of autonomous, intelligent agents that can reason through system issues in real time.
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  6. The Path to Digital Resilience with Jeetu Patel and Kamal Hathi on Digital Resilience 29.07.2026 28min

  Jeetu Patel and Kamal Hathi dive into how the addition of Splunk to the Cisco family is about more than just portfolio expansion; it’s about providing our customers with the most comprehensive platform for security and observability in the industry. By breaking down the barriers between the network and the data that runs on it, our customers can operate with unprecedented speed, confidence, and clarity.
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  Reimagining Cisco Security with Jeetu Patel and Peter Bailey 29.07.2026 31min

  Reimagining Cisco Security with Jeetu Patel and Peter Bailey by Cisco
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  4. Building AI-Ready Data Centers w Jeetu Patel, Tom Gillis, Kevin Wollenweber, and Will Eatherton 29.07.2026 35min

  Jeetu, Tom Gillis, Kevin Wollenweber, and Will Eatherton discuss why the "AI revolution" is fundamentally a networking challenge and how Cisco has evolved its portfolio to serve as backbone for the next generation of enterprise intelligence. By aligning our networking, compute, and security innovations, we are providing our customers with the foundation they need to move from experimentation to production at scale.
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  3. Cisco AI and Cisco Cloud Control with Jeetu Patel and DJ Sampath 29.07.2026 29min

  3. Cisco AI and Cisco Cloud Control with Jeetu Patel and DJ Sampath by Cisco
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  Shaping Cisco’s Portfolio Strategy with Jeetu Patel and Jeff Schultz 29.07.2026 35min

  Jeff Schultz joins Jeetu Patel to delve into the evolution of the Cisco Portfolio and how this focus on critical business outcomes for the AI era is delivering real results for the ecosystem.
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  Building Future-Proofed Workplaces with Jeetu Patel and Anurag Dhingra 29.07.2026 28min

  Jeetu and Anurag Dhingra explore the transformation of physical infrastructure and intelligent software as the foundation for the workplace. As the nature of work continues to evolve, the demand for environments that are both seamless and secure has never been higher.
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  AI Insights - Ep.7 Building Better Memory for Smarter AI Agents 29.07.2026 28min

  This month on The Cisco AI Insights Podcast, hosts Rafael Herrera and Sónia Marques are joined by Cisco software engineer João Costa to explore Andrej Karpathy’s GitHub Gist on the LLM wiki pattern concept. It imagines how Large Language Models can move beyond one-off chat sessions and help build a persistent, interconnected knowledge base that grows and improves over time.The conversation examines how an LLM wiki turns raw sources such as meeting transcripts, research papers, websites, and project notes into structured markdown pages with cross-links between related concepts, creating something closer to a living digital brain than a static document store. João explains how tools like Obsidian can provide a clear window into this knowledge graph, while the LLM acts as a scribe that summarizes, curates, connects, and updates information for personal productivity, software development, research, and collaborative work. The episode also highlights the importance of linting, the ongoing process of detecting contradictions, removing stale details, and reducing hallucinated information before it spreads through the wider knowledge base.A special thank you to Andrej Karpathy for developing and sharing his GitHub Gist. To explore the Gist yourself, visit this link: https://gist.github.com/karpathy/442a6bf555914893e9891c11519de94f
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  404 Script Not Found Resumes and Interviews 23.07.2026 17min

  Welcome to another episode of 404 Script Not Found, where we start with sports betting, pivot to the emotional rollercoaster of a new fidget toy, and somehow land on the serious business of hiring.Ian and Kat dive into the wild world of corporate recruiting, where Ian admits he doesn’t read cover letters...Does anyone?We tackle the big questions: - Is it okay to use AI to write your resume? (Maybe, but don't be weird about it). - How do you handle an interview candidate who spends half the time talking about animal cruelty? (Hint: Don't be that guy).It’s a chaotic, honest, and surprisingly insightful look at how to get hired, how to hire, and how to survive the office without losing your mind. Join us for a deep dive into the human side of the job market, minus the corporate jargon.If you are interested in working at Cisco, check out the careers page: https://careers.cisco.com/global/en
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  Operational AI Insight | Tech Unscripted 22.07.2026 29min

  This episode of Tech Unscripted explores how agentic AI, advanced networks like Wi‑Fi 7, and automation are transforming workplaces in higher education and live sports production.Leaders from Georgetown University and NBCUniversal discuss using AI to reduce administrative load, enable real‑time operational insights, ensure resilient low‑latency networks, and augment teams to deliver seamless global experiences for students, fans, and broadcast audiences.
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  S 07 E 09 Talking women in tech leadership, customer experience, and marketing in the AI era with Carrie Palin 21.07.2026 26min

  AB sits down with Carrie Palin, Cisco’s Chief Marketing Officer, for a spirited conversation on a variety of topics, from her journey as a marketing leader across several tech giants, to the skills she looks for when building an incredible organization, to how AI is positively reshaping the marketing landscape and customer outcomes.