The New Frontier: The Agentic Commerce & Answer Engine Optimization podcast

Epizodai

• 
  The Role of an Agency in an Agentic Commerce World with Aisha Khan, Head of Dentsu Commerce NA 20.09.2026 42min

  In this episode, Max is joined by Aisha Khan, Head of Dentsu Commerce for North America and the first agency partner to appear on the podcast. Aisha brings deep enterprise commerce experience from WPP, Publicis, and PMG, where she led commerce strategy and retail media for brands including Unilever, Lego, Mars, and Nestlé.They unpack one of the wildest news weeks in agentic commerce yet: the launch of Meta Muse, Instacart's new shopping agent Clementine, and the landmark Amazon Ads x OpenAI partnership that puts Amazon DSP ads inside ChatGPT. From there, the conversation turns to the big question: do brands still need agencies when AI agents can execute campaigns? Aisha makes the case for agencies evolving from a labor layer into an intelligence and orchestration layer, and explains why efficiency gains from AI are actually creating more complexity, not less.Also in this episode:Why the battle among the big platforms is really about owning your personal "super assistant"The anthropological side of shopping, and why brands must now market to humans and machines at the same timeHow the digital shelf is shrinking from ten results to three or four, and soon to oneWhy "share of voice" metrics break down when every LLM recommendation is hyper-personalisedThe biggest shift CMOs aren't preparing for: treating LLM optimisation as a generalist bucket instead of a matrixed disciplineWhy Dentsu has partnered with ⁠⁠Azoma⁠⁠ as its AEO/GEO and agentic commerce provider.What will separate winners from losers a year from now: trust, risk appetite, and first mover advantageThe episode closes with why Dentsu chose Azoma as its partner for GEO, with Aisha calling it a best-in-class capability not just for retail but beyond, and what the two teams plan to build together for Dentsu's clients.
• 
  Behind PerfectTed's meteoric rise from a £500k Dragons' Den valuation to £140m with co-founder Levi Levinfiche [Rebroadcast] 19.08.2026 51min

  Levi Levenfiche is co-founder of PerfectTed, the fastest–growing energy drink brand in the UK and the largest matcha brand in Europe. The company started on his Kitchen table with his wife and brother. PerfectTed is one of Dragons' Den's biggest stories (the UK's version of Shark Tank). Their energetic pitch (⁠youtube video⁠) which they opened by stating their "mission to spread positive energy", ended with all five Dragos offering to invest, from who they chose a £50k investment from Stephen Bartlett. He has since followed this up with a second of investment of £1m. PerfectTed have fully capitalized on their 15 minutes of TV fame, growing monthly sales from £7k pre-Dragons Den to +£1m a month today in just two and a half years. Levi joins Max to discuss their strategies of focusing on brand and community, following Stephen Bartlett's advice of "building a cult", and how they became a repeat purchase that is part of their customer's daily rituals. Levi and Max also discuss' PerfectTed's three-pronged sales channel approach of Retail, ecommerce, and Highstreet coffee shop franchise partnerships. Perfect Ted is now stocked in all major retailers, including Tesco, Asda, and Sainsburys; selling on Amazon and Shopify; as well as partnering with major Highstreet chains such as Joe and the Juice and Blacksheep. Finally, Levi turns the tables and ask's Max's advice on how he would optimize PerfectTed on Amazon, particularly for Amazon's new search Algorithm COSMO.This is a rebroadcast of an episode that originally aired in 2024.
• 
  How Grüns Is Winning by Updating Product Content Weekly with Emma Lifer, Marketplace, SEO/AEO and Merchandising Manager 09.08.2026 32min

  Welcome to the first episode of Agentic Commerce Architects. Max Sinclair sits down with Emma Lifer, Marketplace SEO and Merchandising Manager at Grüns, one of the fastest growing supplement brands on Amazon, to unpack how a real practitioner is winning visibility across Alexa for Shopping, Walmart Sparky, ChatGPT, Gemini and beyond.Emma leads SEO, AEO, affiliates and marketplace sales at Gruns, and previously spent three years leading SEO at Front Row Group. In this conversation she shares exactly how she manages agentic commerce day to day, including why she treats AI shopping as another aisle, how she balances writing for humans and agents, and why she makes content changes weekly without fear of tanking her rankings.In this episode:Why the old wives' tale that changing your Amazon content destroys your rank is deadHow AI agents treat the Buy Box, stock status and pricing differently to human shoppersWhether agentic checkout will quietly erode Subscribe and Save economicsCompliance risk for supplement brands when Alexa hallucinates health claims, and how to correct it through backend attributes, reviews and Q&AsCounterfeits and copycats in an agentic worldHow Emma drives cross-functional alignment across PR, PPC, legal and brand without a formal task forceThe three practical first steps any brand can take on agentic commerce optimisation, starting with backend attributesDo AI agents help challenger brands differentiate, or flatten everything into cheapest and best rated?Whether you manage five SKUs or five thousand, this is a tactical, in-the-weeds look at what actually works right now.Hosted by Max Sinclair, Co-founder and CEO of Azoma, the Agentic Commerce Optimisation platform. Learn more at azoma.ai.
• 
  The 5Cs of Agentic Commerce: A framework that actually makes sense for the era of Shopping Agents with Lauren Livak of the Digital Shelf Institute, Aaron Conant of BWG Connect, & Max Sinclair of Azoma 27.07.2026 30min

  Agentic commerce is moving from buzzword to boardroom priority - but what should brands actually do next? In this episode of Digital Deep Dive, Aaron Conant is joined by Lauren Liv Gilbert of the Digital Shelf Institute and Max, founder and CEO of Azoma, to translate a fast-changing landscape into a clear, practical strategy for brand and ecommerce leaders.Together, they unpack the 5 Cs of Agentic Commerce: Completeness, Context, Citations, Correctness, and Customer Acquisition. (Download the full whitepaper).The conversation explores how structured product data makes products eligible for AI recommendations, why listings must answer real shopper questions, where platforms such as ChatGPT, Gemini, Amazon’s shopping assistant, and Walmart’s Sparky source their information, and how brands can identify and correct inaccurate AI-generated claims. The framework is designed as a compounding flywheel, connecting digital-shelf fundamentals with measurable commercial growth.From building contextual product content and earning trusted citations to navigating Reddit, brand.com, earned media, AI personalisation, and emerging measurement challenges, this episode offers an actionable roadmap for competing on the agentic shelf.
• 
  The Agentic Commerce Revolution: Max Sinclair on the SheCommerce Podcast live at Women in Amazon Business Summit 17.07.2026 24min

  AI isn’t coming for commerce—it’s already deciding what gets discovered, recommended, and purchased.In this special episode created in partnership with WIAB—Women in Amazon Business, Cristina and Jacqui sit down with Max Sinclair, founder and CEO of Azoma, to unpack the AI visibility revolution and what it means for brands, retailers, founders, and women shaping the future of commerce.Max spent six years at Amazon, including helping establish its search operations in Singapore. Now, he’s helping brands understand a very different kind of discovery landscape—one where shoppers may no longer scroll through pages of products because AI assistants are narrowing the options for them.Think fewer search results. More personalized recommendations. And eventually? An AI agent choosing the product before the shopper ever sees the alternatives.Convenient? Absolutely.A little terrifying for brands still relying on yesterday’s SEO playbook? Also yes.Max introduces Azoma’s Five C’s of agentic commerce optimization—completeness, context, citations, correctness, and customer acquisition—and explains why brands need to start thinking beyond keywords and product-page rankings.The conversation also gets into the “SHe” in SHeCOMMERCE: why women cannot afford to sit politely on the sidelines while AI systems are being built, trained, and deployed.Women influence enormous portions of household and consumer spending. They understand the customers, categories, and real-life decisions these systems will shape. Their voices, experiences, and leadership need to be embedded in the technology—not added as an afterthought.Inside the episode:• Why traditional search strategies are no longer enough• How AI shopping agents are changing product discovery• What brands need to know about AI visibility and accuracy• Why curiosity—not technical expertise—is the first step into AI• Max’s framework for finding your founder edge and spotting the next inflection point• Why more women need to test, challenge, build, and lead in this spaceThe message? You don’t need to become an AI engineer overnight.But you do need to lean in.Because when algorithms influence what the world buys, representation isn’t a nice-to-have—it shapes who gets discovered, which products get recommended, and whose needs become the default.🎧 Press play and join the AI visibility revolution.Bold Brands. Fierce Women. One Sisterhood.And a few very evolved men helping us build it.SHeCOMMERCE: Website: https://shecommercepodcast.com/LinkedIN:  https://www.linkedin.com/company/shecommercepodcast/YouTube: www.youtube.com/@SHeCOMMERCEPodcast
• 
  The State of Play in Agentic Commerce, by Max Sinclair (CEO & Founder of Azoma) 07.06.2026 13min

  In this episode, Max Sinclair, founder of Azoma and ex-Amazonian, breaks down how AI shopping agents—like ChatGPT, Gemini, Amazon Rufus, and Walmart’s Sparky—are completely rewriting the rules of how consumers discover and buy products online. From monumental algorithmic shifts to the collapse of traditional keyword SEO, discover why optimizing for Agentic Commerce is the mandatory new frontier for brands and retailers.The Agentic Discovery Shift: Why we are currently at an early-2000s inflection point resembling Google’s massive takeover of Yahoo search.The Shrinking Digital Shelf: Moving away from Page 1 on Amazon to surviving a world where AI agents only recommend the top 5 highly personalized products.Keywords vs. LLM World Knowledge: Why Amazon's Cosmo algorithm underlines a permanent shift away from traditional keyword stack-ranking.The Science of Query Fanout: Breaking down why the average AI commerce query performs 10 internal subqueries and cites 15 different sources before answering.The Big Tech Breakdown: Analyzing the direct bottom-line impact of Amazon’s Rufus, Alexa for Shopping, Google Gemini Spark, and Universal Cart.Walmart’s Sparky & Meta’s Ecosystem: What happens when a retail app becomes fully "AI-native" and average order sizes instantly jump by 35%.The Netscape Trap: The existential hurdle facing ChatGPT and why custom retailer apps (like Target and Sephora) are stepping in.Action Plan: Max introduces Azoma's groundbreaking 5C Framework for Generative Engine Optimization (GEO).The Black Friday Boom: AI chatbots and agents drove $14 Billion in sales on Black Friday alone, influencing 20% of total purchases.The Rufus Effect: Rufus drove $12 Billion in incremental revenue for Amazon, making users who interact with it up to 60% more likely to purchase.The Sparky Surge: Walmart shoppers using Sparky place orders that are, on average, 35% larger, with weekly active users doubling quarter-over-quarter.To stay visible in the age of conversational search, your brand needs a completely new playbook. Max introduces Azoma's 5C Framework—the ultimate guide to mastering agentic commerce optimization and protecting your AI share of voice.👉 [Download Azoma's Official 5C Framework White Paper Here ]Website: https://www.azoma.ai/LinkedIn: https://www.linkedin.com/in/max-sinclair-ai/Subscribe to the Podcast: Hit follow on Spotify to never miss an episode on the fast-moving AI retail landscape!Keywords: Agentic Commerce, Generative Engine Optimization, GEO, Amazon Rufus, Walmart Sparky, Google Gemini, Max Sinclair, Azoma, AI Ecommerce Strategy, Answer Engine Optimization
• 
  Amazon Rufus Adoption is highest amongst Women, the Highly Educated, and Baby Boomers with Artiom Enkov of Gener8 09.05.2026 42min

  In this episode of The New Frontier, Jo and Max are joined by Artiom Enkov , VP of Insights at Gener8 to unpack one of the first detailed UK and US data studies on Amazon Rufus usage. Drawing on a fully consented metered panel of more than 50,000 Android users, Generate reveals a surprising demographic twist: Rufus is indexing highest among older shoppers, especially Baby Boomers, Gen X, and retired users, rather than the AI-native younger generations many would expect.The conversation dives into how shoppers are actually using Rufus inside Amazon. In the US, where Rufus has more advanced functionality and account memory, users lean heavily on comparison, product evaluation, post-purchase questions, and more complex prompts. In the UK, where Rufus is still more limited, usage is more focused on quick factual answers about products. The team explores why Rufus appears to be less about top-of-funnel discovery and more about helping shoppers navigate the “messy middle” of purchase decisions.The episode also looks ahead to the future of AI-powered commerce, including sponsored Rufus prompts, advertising inside AI shopping journeys, trust in AI recommendations, and Amazon’s move toward scheduled actions and agentic purchasing. From comparison tables to automated replenishment, the discussion highlights how Rufus could reshape not only search and advertising on Amazon, but the way brands think about optimization in an AI-first shopping environment.This podcast is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Azoma⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Amazing Wave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with us:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/maxsinclair4⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/max-sinclair-ai/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/joannalambadjieva/⁠⁠⁠⁠⁠⁠⁠⁠
• 
  60% of Amazon Shoppers Use Rufus, and Those Who Do Purchase 2.74x More: Ian Simpson of Sensor Tower on Tracking 60,000 Shoppers 25.04.2026 35min

  In this episode of The New Frontier, Max sits down with Ian Simpson, SVP of Innovation at Sensor Tower, to unpack new data on how Amazon shoppers are using Rufus, Amazon’s AI shopping assistant. Based on a panel of 60,000 real U.S. shoppers tracked over 18 months, Sensor Tower found that heavy Amazon users now include Rufus in around 60% of shopping sessions—and shoppers who use Rufus are up to 2.74x more likely to purchase than those who don’t.Ian explains why the headline is less about Rufus magically creating demand, and more about high-intent shoppers adopting AI to help them find exactly what they already want to buy. The discussion dives into Sensor Tower’s methodology, the difference between web and app behavior, Black Friday and Q1 shopping patterns, and why Rufus usage drops during deal-led browsing events like Amazon’s Big Spring Sale.Max and Ian also explore what this means for brands selling on Amazon. As AI shopping assistants become embedded in the customer journey, product discovery is changing fast—and brands need to understand how to show up when shoppers ask Rufus for help. From agentic commerce to AI-driven product search, this episode offers a data-backed look at where Amazon shopping is heading next.This podcast is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Azoma⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Amazing Wave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with us:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/maxsinclair4⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/max-sinclair-ai/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/joannalambadjieva/⁠⁠⁠⁠⁠⁠⁠⁠
• 
  New Frontier: The Agent Economy: Business Model Disruption in the Age of AI 15.01.2026 42min

  In this episode of The New Frontier, Max is joined by Martin Schwartzman, Partner and Global AI Lead at OC&C Strategy Consultants, to unpack how agentic AI is reshaping business models and commerce. The conversation starts with the week’s biggest news around agent commerce protocols from Google and OpenAI, exploring what “agentic commerce” really means for consumers. Martin paints a vivid picture of an AI-powered shopping journey where personal agents understand intent, preferences, size, availability, price, and quality—removing friction and shifting personalization from retailers to the consumer’s own AI.From there, the discussion dives into the implications for e-commerce platforms, brands, and marketplaces. Martin argues that agentic commerce is more of an evolution than a revolution for e-commerce overall, but one that significantly shifts power from the “shop window” to the decision layer controlled by AI. Winners will be brands and retailers with strong products, consistent availability, differentiated data, and superior end-to-end experiences, while those reliant on gaming search algorithms or paid traffic may lose their edge. The episode also explores how Amazon, Walmart, and Target may be affected, including the knock-on disruption to retailer media, loyalty models, and customer lifetime value in a world where AI intermediates the journey.The conversation then broadens to other industries under pressure from AI, including publishing, data owners, law, and consulting. Martin shares insights on the emerging “gold rush” for proprietary data, the risks of one-off licensing deals, the rise of synthetic data, and what publishers should consider when selling to AI labs. The episode closes with a thoughtful debate on whether consultants and lawyers are ultimately doomed, or simply forced to reinvent themselves, as AI moves toward weak and eventually full artificial general intelligence. A wide-ranging, practical, and forward-looking discussion on how AI is re-wiring the modern economy.This podcast is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Azoma⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Amazing Wave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with us:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/maxsinclair4⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/max-sinclair-ai/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/joannalambadjieva/⁠⁠⁠⁠⁠⁠⁠⁠
• 
  2026 AI & Ecommerce Predictions with Jo & Max (Agentic Commerce, AI Wearables, The Death of Prompting and more) 03.01.2026 45min

  In the first 2026 episode of The New Frontier, as is tradition, Max and Jo dive into their annual predictions. They start with a quick look back at their 2025 predictions, many of which, from the AI infrastructure boom to Google’s dip in dominance, proved accurate.Looking ahead, they forecast a sharp rise in synthetic content, predicting that 30–40% of social media posts will be AI-generated or enhanced by year’s end. This tidal wave of “AI slop” will trigger a backlash, sparking renewed interest in human-made content, premium communities, and slower, more intentional creation. Hyper-personalization will define digital experiences across health, education, and commerce—driven by memory-enabled AI agents that tailor everything to the individual. At the same time, they predict a resurgence in digital PR as brands chase visibility in AI-powered search engines, which increasingly prioritize reputable media over slop-saturated platforms like Reddit and Wikipedia.The episode also explores the future of agentic commerce, where shopping journeys will shift from passive browsing to active AI assistance. Max predicts Amazon’s Rufus will evolve from a sidebar tool to the primary interface—replacing search entirely for many users. This, paired with the rise of AI wearables, proactive voice interfaces, and ambient agents, will blur the lines between consumer intent and algorithmic anticipation. They round out the conversation with bold takes on world models, long-form AI video, and fully autonomous scientific discovery—framing 2026 as the year AI stops assisting and starts acting.This podcast is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Azoma⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Amazing Wave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with us:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/maxsinclair4⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/max-sinclair-ai/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/joannalambadjieva/⁠⁠⁠⁠⁠⁠⁠⁠
• 
  Sponsored Prompts: Amazon Ads' new format for the era of AI Search [Recorded Live from the Amazon Ads Educators' Summit] 18.12.2025 13min

  This special Episode of the New Frontier recorded live from the Amazon Ad Summit in Milan, to mark a landmark announcement: the launch of Sponsored Prompts groundbreaking new Ads format. Host Max Sinclair was joined by Oana Padurariu to discuss their workshop with Amazon’s Lead Global AI Advertising Product Manager, who explained how these AI-powered follow-up questions are reshaping shopper engagement. Unlike traditional ads, Sponsored Prompts appear as follow-up queries beneath Rufus responses, offering a more native, customer-friendly experience that blends seamlessly with the evolving landscape of answer engines.Currently in its free rollout phase, Sponsored Prompts are automatically generated based on a brand’s existing ad targeting and listing content. While advertisers can't yet edit the questions or responses, they can influence them through smart campaign structuring and listing optimization. The hosts emphasize the growing importance of clean campaign design, noting that Amazon’s system leverages product data and performance to craft the prompts and inferred answers. This backend differs from Rufus itself, even though they appear connected—highlighting Amazon’s layered approach to search and advertising technologies.The discussion turns to future predictions on how Amazon will quickly allow more customization as monetization kicks in and brands demand more control; and how this model will be copied by other platforms like OpenAI and Perplexity, as it offers a better path to monetizing answer engines. With Rufus users converting 60% more often and already adding $10 billion in revenue, Amazon’s new Sponsored Prompts could very well define the next generation of digital advertising.This podcast is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Azoma⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Amazing Wave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Ecomtent⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with us:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/maxsinclair4⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/max-sinclair-ai/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/joannalambadjieva/⁠⁠⁠⁠⁠⁠⁠⁠
• 
  Alibaba’s AI Sourcing Agent Accio, and the Future of Agentic Commerce, with Ziwei Chen 15.12.2025 37min

  In this episode of The New Frontier, hosts Max and Jo welcome Ziwei Chen, Product Lead for Accio by Alibaba, for a deep dive into the intersection of AI, procurement, and global manufacturing. The conversation kicks off with Ziwei reflecting on her recent return to China after four years living in Silicon Valley, sharing insights on how the country has rapidly transformed technologically, including widespread adoption of facial recognition and group chat commerce. Comparing this with the U.S. tech ecosystem, she highlights how foundational innovation thrives in the West, while China leads in scaled application and user adoption.The discussion then shifts to how Accio is reshaping global sourcing with AI. Ziwei introduces a simple but powerful framework: AI can either “do it for me” or “teach me more.” Accio leans into both, automating repetitive sourcing tasks while also guiding users with data-driven insights. From entrepreneurs launching new product lines to procurement teams at large retailers, Accio streamlines supplier discovery, market research, and even product design using integrated tools like multimodal search and high-quality image generation—transforming how products are sourced and validated.Looking ahead, Zue discusses the next frontier of AI in manufacturing. She shares how factories, especially in China, are adopting AI for everything from automated defect detection to collaborative product innovation. With AI helping manufacturers reduce costs, iterate faster, and tap into emerging trends, Accio aims to bridge the gap between innovative ideas and real-world production. The episode wraps with reflections on the future of agent-based systems in procurement and how tools like Axio are getting remarkably close to true multi-step reasoning—bringing us closer to a fully AI-powered supply chain.This podcast is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Azoma⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Amazing Wave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Ecomtent⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with us:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/maxsinclair4⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/max-sinclair-ai/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/joannalambadjieva/⁠⁠⁠⁠⁠⁠⁠⁠
• 
  Pivoting a failing marketplace business to an $11m ARR Enterprise AI SaaS with Gaétan Rougevin-Baville 21.11.2025 40min

  In this episode of The New Frontier, Max sits down with Gaétan Rougevin-Baville , CEO of Diffusely, an AI-powered visual production platform serving major players in fashion and automotive. Gaétan shares the remarkable story of how he led a hard pivot from a global photography marketplace into a verticalized AI SaaS business—scaling revenue to $11 million in just three years. Originally joining a company called MERO, Gaétan witnessed the rapid rise and fall of the traditional content production model as COVID-19 and advancing tech disrupted demand for professional photography.The conversation dives deep into the operational and emotional complexities of the pivot. At its peak, the company had over 800 employees and $45M in GMV, but pivoting to AI meant a complete overhaul - downsizing to 100 employees and realigning leadership. Gaétan opens up about making tough decisions, navigating mass layoffs, and building trust through transparency. He also offers insight into leading with empathy, supporting those affected through job placement efforts, and maintaining morale during massive organizational change.Looking ahead, Gaétan explains how Diffusely now helps enterprise clients in fashion and automotive generate and manage visual content at scale using AI. By focusing on deep verticalization, robust enterprise integration, and blending AI with human expertise, Diffusely delivers fast, high-volume image production. Gaia shares go-to-market strategies, lessons in hiring and customer success, and how to drive adoption in large, change-resistant organizations. It’s an honest, deeply practical look at modern leadership in the age of AI transformation.This podcast is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠Azoma⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Amazing Wave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Ecomtent⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with us:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/maxsinclair4⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/max-sinclair-ai/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/joannalambadjieva/⁠⁠⁠⁠⁠⁠⁠⁠
• 
  Leading Answer Engine Optimization (AEO) at Mars Wrigley during the era AI Discoverability, with Global Director of Search Tory Bradley 06.11.2025 24min

  In this episode, Tory Bradley, Global E-Commerce Retail Search Director at Mars Wrigley, dives deep into how Mars is navigating the evolving world of GenAI, search, and digital commerce. Drawing on Mars’ legacy of embracing technology - from pioneering electrified chocolate production in the 1920s to revolutionizing vending machines- Tory explains how the company is once again at a pivotal inflection point. She shares how Mars, in partnership with Azoma, is embracing generative AI to stay visible in an increasingly digital path-to-purchase landscape, where tools like Amazon’s Rufus and OpenAI’s ChatGPT are reshaping the way consumers discover and shop for products.Tory breaks down the difference between traditional SEO and the newer, fast-moving world of Generative Engine Optimization (GEO), highlighting how retail search now demands cross-functional collaboration across content, PR, legal, and marketing. She emphasizes the need for both top-down leadership support and bottom-up experimentation to drive AI adoption. With real-time changes in how platforms like Amazon, Walmart, and others surface product information, Mars is investing in partnerships and agile processes to stay ahead of shifting algorithms, new discovery channels, and consumer behaviors.The conversation also explores the broader industry implications of AI-powered shopping assistants, such as Amazon’s Rufus and Walmart’s emerging integrations, which are already driving significant incremental sales. Tori shares how she stays informed in a fast-evolving space, the organizational challenges of aligning large teams toward innovation, and why she believes e-commerce and search are the most dynamic and exciting areas in marketing today. With a clear passion for building future-forward strategies, Tori is helping position Mars Wrigley as a trailblazer in Answer Engine Optimization (AEO) search during the AI era.This podcast is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠Azoma⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Amazing Wave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Ecomtent⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with us:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/maxsinclair4⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/max-sinclair-ai/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/joannalambadjieva/⁠⁠⁠⁠⁠⁠⁠
• 
  The New Rufus: Reason, Research & Remembrance with Max Sinclair 28.10.2025 22min

  In this episode, Max, founder of Azoma, breaks down insights from his team's latest whitepaper (read here), co-authored with Andrew Bell, on Amazon’s AI shopping assistant, Rufus, and its transformative role in the future of e-commerce. Drawing from this deep dive and his own years at Amazon, Max explains how Rufus is rapidly evolving into a hyper-personalized shopping agent—one that remembers user preferences, reasons contextually, and incorporates data from external sources to deliver smarter product recommendations. He explores how Amazon is shifting from building the best e-commerce website to creating the most advanced shopping AI, poised to redefine how people shop online.Max outlines the strategic importance of Rufus for brands, emphasizing the need to rethink product detail pages in this new AI-first landscape. Rather than keyword stuffing, successful PDPs now focus on five key elements: property, event, activity, purpose, and audience—criteria drawn from Amazon’s own research. With Rufus fetching data from authoritative external sources like media reviews, Max stresses the importance of visibility across trusted third-party platforms. He also shares how brands, both large and small, are adapting differently—some investing in off-the-shelf AI tools like Azuma, others experimenting with custom GPTs to meet AI optimization demands.Looking ahead, Max predicts a near future where Rufus replaces the traditional search bar entirely, becoming the default interface for shopping on Amazon. He envisions an agent that not only understands users’ preferences deeply but also curates purchases based on aesthetics, past behaviors, and real-world context—ultimately offering a seamless, personalized, and highly efficient shopping experience. With AI reshaping every layer of commerce, Max leaves listeners with a clear takeaway: e-commerce is entering a new era, and those who adapt fast will lead the pack.This podcast is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠Azoma⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Amazing Wave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Ecomtent⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with us:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/maxsinclair4⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/max-sinclair-ai/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/joannalambadjieva/⁠⁠⁠⁠⁠⁠⁠
• 
  How to raise a $11m Series A and disrupt a $1.7tn market with Jonny Plein 12.10.2025 44min

  In this episode of The New Frontier, hosts Jo and Max sit down with Jonny Plein, a repeat founder, investor and advisor. Jonny sold his first business Pouch for 7-Figures, and just announced a $11m Series A for his current business Yaso. YASO is a next-generation solution for ambitious brands looking to enter the $1.7tn Chinese ecommerce market and sell directly to Gen Z consumers, using the power of social commerce.Reflecting on his first exit, Jonny shares hard-earned lessons on what it takes to build and scale a company: staying obsessively organized from day one, learning to delegate low-value tasks, and being ruthless but fair when hiring and firing. He emphasizes the importance of storytelling in fundraising — how effectively you can communicate your company’s vision in 90 seconds — and reveals that Yaso’s success hinged on the strength of its founding team, whose complementary backgrounds in Chinese internet governance, technology, and finance gave them a rare edge in a complex market.The conversation dives deep into Yaso’s model, which enables brands to sell across China’s fragmented social commerce landscape through one streamlined system — integrating logistics, payments, and storefronts under a single roof. Johnny discusses the challenges of convincing brands to adopt a consignment model over traditional distribution and how data-driven results and trust have fueled their traction. With major clients like Pixi, Faith in Nature, and Cowshed, Yaso is positioning itself as a “revenue-based SaaS” company redefining cross-border e-commerce. For founders and brand leaders alike, Jonny’s story is a masterclass in execution, persistence, and building a global business with conviction.This podcast is brought to you by ⁠⁠⁠⁠⁠⁠⁠Azoma⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠Amazing Wave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Ecomtent⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with us:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/maxsinclair4⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/max-sinclair-ai/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/joannalambadjieva/⁠⁠⁠⁠⁠⁠⁠
• 
  Behind Pattern's $2.5 billion IPO, with CRO Bryce Warning and COO Rob Hahn 27.09.2025 51min

  In this episode, Jo is joined by Bryce Warning and Rob Hahn, the CRO and COO of Pattern, fresh off their highly anticipated IPO. The conversation kicks off with reflections on the milestone: how an IPO is not just the end of a journey, but the beginning of a new phase - one with higher expectations, greater scale, and renewed focus on delivery.They dive deep into what makes Pattern unique: the marriage of data, technology, and operations. The backbone of their success lies in automating and augmenting decisions across every part of the business - from ad tech to supply chains. But automation isn’t enough - it must be paired with world‑class expertise and rigorous data hygiene, because bad data leads to bad decisions. They also explore how AI is reshaping discovery, forecasting, and fulfillment, and how Pattern’s proprietary data gives them a competitive edge.The conversation then turns toward broader trends: the increasing importance of consumer journeys beyond Amazon, the evolving role of physical retail, and the challenges of international expansion. Bryce and Rob stress that despite industry headwinds - higher fees, raised barriers to entry - the fundamentals for success remain: great products, smart supply chains, and strategic brand building. For Pattern, the IPO marks a stepping stone, “the next leg,” not the finish line.This podcast is brought to you by ⁠⁠⁠⁠⁠⁠Azoma⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠Amazing Wave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Ecomtent⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with us:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/maxsinclair4⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/max-sinclair-ai/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/joannalambadjieva/⁠⁠⁠⁠⁠⁠⁠
• 
  The Next Six Months Will Define Which Brands Win In AI Search - Here's How To Make Sure You Are Recommended By ChatGPT (Azoma Founder Max Sinclair's Guide to Answer Engine Optimization) 07.09.2025 21min

  This week, our usual host Max Sinclair, founder of Azoma and former Amazon search leader, takes a turn in the hot seat to dive deep into the transformation AI is bringing to consumer search. With clients like Mars, Zappos, Arla and Mars, Zoma helps global brands optimize their visibility within AI-powered platforms like ChatGPT and Perplexity. Max explains how the shift from keyword-based ranking to reasoning models with memory and personalization is forcing brands to rethink how they surface online—and how this new era rewards early adopters.Max shares how Azoma has driven 5–7x increases in brand recommendations on AI platforms by auditing AI visibility, then generating optimized content like product listings, FAQs, and recipes tailored to trending conversational prompts. With insights on consumer behavior—like Gen Z’s heavy AI tool usage—and practical strategies for brands to stay relevant, Max outlines the narrowing window for competitive advantage as AI search rapidly becomes the default experience.Looking ahead, Max envisions a future of agentic commerce, where AI browsers and embedded assistants handle end-to-end shopping. As consumer trust in AI deepens, he predicts brands will need to focus less on traditional website storefronts and more on clear, human-first content that resonates with both people and models. He also offers powerful advice for aspiring AI founders on timing, founder-market fit, and going all-in to seize emerging opportunities.This podcast is brought to you by ⁠⁠⁠⁠⁠Azoma⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠Amazing Wave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Ecomtent⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with us:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/maxsinclair4⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/max-sinclair-ai/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/joannalambadjieva/⁠⁠⁠⁠⁠⁠⁠
• 
  How to Structure Your Organization in the Age of AI with Lauren Livak 23.08.2025 42min

  -Show Notes/Events-(1) Join us at our exclusive afterparty during Amazon Accelerate in September in Seattle: ⁠https://www.eventbrite.com/e/seattle-seller-shell-ebration-tickets-1527728730759 ⁠sponsored by ⁠Azoma⁠ & partners. (2) If you are a Brand or Retailer, you can apply for a free ticket at the 2025 Digital Shelf Summit in October 16th: https://www.digitalshelfinstitute.org/dss-europe-Episode Description- In this episode of The New Frontier, Jo and Max are joined by Lauren Livak Gilbert⁠, Executive Director of the Digital Shelf Institute and co-host of Unpacking the Digital Shelf. Lauren shares insights from her recent research (download here), where she interviewed 90 brand leaders across industries to explore how organizations are evolving their structures to adapt to AI. Rather than simply tacking AI onto existing e-commerce departments, Lauren emphasizes the need for a broader, omni-functional shift—highlighting that true AI enablement requires rethinking everything from data governance and HR strategy to cross-functional alignment and brand voice clarity.The conversation dives into the concept of “AI-enabled organizations,” where brand leaders work alongside AI agents that assist with tasks like content creation, user testing, and competitor analysis. Lauren argues this shift doesn’t spell doom for human workers but instead empowers them to focus on higher-level strategy. She introduces the idea of the "orchestrator"—a new kind of leader who manages both human teams and AI tools. The discussion also covers organizational models like Bayer’s dynamic shared ownership and practical ways to build cross-functional collaboration through shared goals, agile experiments, and evolving job pathways.As AI agents begin influencing consumer discovery via platforms like ChatGPT and Google AI, the trio explores how brands must adapt their digital presence—especially in spaces like Reddit, YouTube, and LinkedIn—to ensure visibility in answer engines, and the invention of the new role of the "AI Visibility Engineer" pioneered by Azoma. Lauren stresses that success in the AI era hinges not on flashy tech but on getting the fundamentals right: clear goals, unified teams, and scalable processes. This podcast is brought to you by ⁠⁠⁠⁠Azoma⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠Amazing Wave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Ecomtent⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with us:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/maxsinclair4⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/max-sinclair-ai/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/joannalambadjieva/⁠⁠⁠⁠⁠⁠⁠
• 
  Bootstrapped to $210m Buyout: The Story Behind The Double SaaS Acquisition of Seller Investigators 06.08.2025 49min

  This episode of The New Frontier dives deep into the story of the founding, rapid growth and double acquisition of Seller Investigators with co-founders Robert and Lee. The pair shares how frustrating personal experience with Amazon's accounting led them to build a specialized audit and refund recovery platform. Starting as a side project with two interns on Google Sheest, they scaled their bootstrapped business into an industry-leading solution with $3m ARR before catching the eye of e-commerce giant Carbon6, who acquired them in 2022.Robert and Lee unpack the strategic decisions behind Seller Investigators’ success, from prioritizing partnerships and system scalability to resisting the urge to raise capital. They emphasize the value of operational excellence, ethical leadership, and maintaining a strong company culture. The duo also shares behind-the-scenes insights into their acquisition journey - what made Carbon 6 the right fit, how they navigated negotiations, and why culture and alignment ultimately mattered more than the highest offer. Robert and Lee then reflect on adapting to new roles, shifting go-to-market strategies, and lessons learned from scaling revenues 15x inside Carbon6 to +$45m ARR. Finally, the conversation turns toward Carbon6's eventual acquisition by SPS Commerce for $210 million and the challenges of integrating entrepreneurial teams into an enterprise environment. They close the episode by sharing candid perspectives on platform risk, AI disruption, and why grit, adaptability, and strong go-to-market execution will always be central to startup success.If you are going to Amazon Accelerate in September, join us for a drink in Seattle: https://www.eventbrite.com/e/seattle-seller-shell-ebration-tickets-1527728730759 sponsored by Azoma & partners. This podcast is brought to you by ⁠⁠⁠⁠Azoma⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠Amazing Wave⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Ecomtent⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with us:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/maxsinclair4⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/max-sinclair-ai/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/joannalambadjieva/⁠⁠⁠⁠⁠⁠⁠