CLOC Talk

Epizodai

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  Legal Ops Without Limits 01.10.2026 21min

  Host: Janessa SteeleGuests: Matt Duncan, Sheila Dusseau This is an episode of CLOC Talk, a podcast for legal operations professionals, recorded live at CGI. The episode takes a global perspective on legal ops, featuring guests Matt Duncan (Head of Legal Ops at Transurban) and Anna Gloski (Executive Manager of Legal & Company Secretariat Operations at IAG), both based in Australia. The conversation explores how legal operations is evolving across different regions, with a particular focus on AI implementation as the top priority for the Australian legal ops community in 2026. Episode 131- Navigating AI Governance
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  CGI 2026: AI for Lawyers by Lawyers 17.09.2026 22min

  Recorded live from the CLOC Global Institute (CGI) in Chicago, this episode of CLOC Talk explores how one global legal team is turning AI ambition into real-world impact. Janessa Nelson sits down with Fabian Otto and Merve Tanner to uncover how they successfully launched an AI literacy program and governance framework that empowers legal professionals to confidently understand AI regulation while seamlessly integrating AI tools into their daily work. From practical use cases and proven change management strategies to bold predictions about agentic AI and the rise of connected legal operating systems, this forward-looking conversation is packed with actionable insights for legal leaders ready to accelerate AI adoption and shape the future of legal operations.
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  Riding the Wave: Career Lessons from Legal Ops Trailblazers 03.09.2026 14min

  This CLOC Talk episode brings together three seasoned legal operations leaders, Jenn McCarron, Co-Founder & CEO of Contracts.ai, Mary Shen O’Carroll, CEO, LegalEng Consulting Group and host Mark Ross, Principal and Growth and Markets Leader at Deloitte for a candid conversation recorded on the floor of CGI 2026. They reflect on the unexpected “right place, right time” opportunities, bold career decisions, and pivotal moments that shaped their journeys in a profession that was still finding its identity. Through personal stories, they share the lessons, risks, and opportunities that shaped their careers in legal operations. Tune in for a must-listen conversation for anyone navigating the evolving world of legal operations.
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  CGI 2026: Past Presidents: How Legal Ops Found Its Voice 03.09.2026 14min

  Recorded live from the bustling floor of CLOC Global Institute (CGI) 2026, this episode of CLOC Talk brings together three of legal operations' most respected voices—Jen McCarron, Mary Carroll, and host Mark Ross—for an honest, inspiring conversation about the evolution of the profession. They share the unexpected opportunities, bold career moves, and pivotal moments that shaped their journeys long before legal operations became the thriving discipline it is today. Packed with personal stories, hard-earned lessons, and practical advice for professionals at every stage of their careers, this episode offers an inside look at what it takes to lead, innovate, and thrive in one of the legal industry's fastest-growing fields.
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  CGI 2026: Must Know Session: Spending in 2026: What Legal Operational Professionals Must Know 06.08.2026 15min

  Recorded live at the CLOC Global Institute (CGI) 2026, this episode of CLOC Talk features Mark Ross of Deloitte in conversation with Ari Kaplan, Founder of Ari Kaplan Advisors, for a timely discussion on the forces reshaping legal operations. Together, they unpack the latest trends in legal operations spending for 2026, explore how in-house legal teams and law firms are adapting to the rapid rise of generative AI and evolving pricing pressures, and share practical insights for navigating today's changing legal landscape. Ari also reveals the skills that will define the next generation of legal operations leaders—from relentless curiosity and strong business acumen to the ability to clearly demonstrate measurable ROI—making this a must-listen episode for anyone looking to stay ahead of what's next.
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  CGI 2026: General Counsel Priorities of 2026 23.07.2026 22min

  In this special CLOC Talk Live from CGI 2026 episode, host Jeremiah Kincannon sits down with Lucy Bassli, founder and CEO of InnoLaw Group and former in-house attorney at Microsoft and Snowflake, to discuss the top priorities for GCs in 2026, with a focus on AI adoption, governance, and the tension between mandating AI use and actually modeling it as a leader. The conversation covers practical strategies for legal ops teams to help GCs navigate AI implementation, change management, and the cultural shift required to treat AI less like a tool and more like a working resource. Tune in for actionable insights on leading AI adoption, driving meaningful change, and preparing your legal team for what's next.
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  Navigating the CLOC Compass Tool 09.07.2026 25min

  In this special CLOC Talk Live from CGI 2026 episode, leaders from Neota Logic and the CLOC Maturity Committee pull back the curtain on the highly anticipated CLOC Compass, a powerful new tool designed to help legal operations professionals measure, benchmark, and accelerate their maturity journey. Hear the story behind a vision that began as a simple spreadsheet and evolved into an interactive platform that delivers personalized insights, actionable roadmaps, and a new way for legal ops teams to demonstrate value and drive strategic growth. Whether you're a legal ops team of one or leading a mature global function, this conversation offers an exciting look at how data, benchmarking, and AI-powered insights are shaping the future of legal operations.
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  The Human Operating System of Legal Ops 25.06.2026 32min

  In this thought-provoking episode of CLOC Talk, Oyango Snell and Mark Dean explore the intersection of neuroscience, legal operations, and AI adoption. The conversation examines how lawyers are trained to seek certainty and minimize risk, why that mindset can create barriers to innovation, and how legal professionals can reframe experimentation as a path to growth and better outcomes. Listeners will gain practical insights into change management, technology adoption, professional responsibility, and the mindset shifts needed to thrive in an AI-enabled future.Thank you to our sponsor, Discernis AI Native Discovery.
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  Go Far, Go Together: The Power of Industry Partnerships 11.06.2026 24min

  This episode of CLOC Talk Live from CGI 2026 features CLOC President & CEO Oyango Snell in conversation with Timo Karakashev, exploring the power of community, partnerships, and innovation in the legal industry. Together, they discuss how conferences like CGI create opportunities for connection, education, and business growth while expanding access to legal technology around the world. The conversation also examines the role of AI, the future of legal services, and why collaboration—not competition—is the key to building a stronger global legal ecosystem.
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  CGI 2026 Meditation #3: Feeling Tones 14.05.2026 12min

  This wellness-focused podcast from the CLOC Global Institute 2026 guides listeners through a meditation practice centered on observing “feeling tones”—the positive, negative, or neutral emotions attached to thoughts. It emphasizes mindful awareness, encouraging participants to gently notice distractions, reconnect with their breath, and build self-awareness without judgment. Sponsored by Legal Fly, the session promotes mental clarity, presence, and gratitude as tools for overall wellbeing.
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  CGI 2026 Meditation #2: Visualization 13.05.2026 11min

  This wellness podcast from the CLOC Global Institute 2026 guides listeners through a calming, sensory-based visualization meditation, inviting them to imagine a peaceful walk to the ocean. By engaging all five senses—sight, touch, sound, smell, and taste—the practice helps deepen relaxation, emotional awareness, and presence in the moment. Supported by Legal Fly, the session encourages listeners to reconnect with their breath, body, and inner calm before returning to their day.
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  CGI 2026 Meditation #1 Breathing 27.04.2026 11min

  This wellness podcast from the CLOC Global Institute 2026 introduces a foundational breathwork meditation aligned with the theme “Stronger by Design,” emphasizing intentionality, presence, and the power of stillness. Listeners are guided to anchor their attention on the breath using a simple mantra, building awareness while gently releasing distractions without judgment. Supported by Legal Fly, the session encourages mindfulness, emotional check-ins, and a calm, focused return to the day.
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  The Business of Law with Kunoor Chopra 23.04.2026 28min

  Host: Janessa NelsonGuest: Kunoor ChopraThis episode of CLOC Talk features Janessa Nelson in conversation with Kunoor Chopra, exploring how legal departments can rethink the business of law through smarter use of technology, data, and global resources. The discussion highlights the shift from traditional, reactive legal models to more intentional, design-driven approaches that prioritize efficiency, scalability, and strategic impact. Chopra shares practical insights on right-sourcing work, leveraging alternative legal service providers, and integrating technology in ways that actually solve business problems—not just signal innovation. The conversation also emphasizes the human side of transformation, focusing on enabling legal professionals to spend more time on high-value work while reducing administrative burden. As Corporate Legal Operations Consortium Global Institute approaches, the episode leaves listeners with actionable guidance on where to start, how to build momentum, and why now is a pivotal moment for legal operations evolution.
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  Shaping the Future of Legal Ops Learning (Part 2) 02.04.2026 28min

  In this episode of CLOC Talk, host Adam Becker sits down with Catrine Chevalier and Andrea Shaheen to explore how the Education Advisory Council (EAC) is redefining learning in legal operations. From building a global, collaborative learning ecosystem to navigating rapid innovation like GenAI, they share how education is becoming a strategic driver of credibility and career growth. The conversation dives into what modern legal ops professionals need most—practical skills, peer-driven insights, and the ability to think strategically in a constantly evolving landscape. If you're looking to stay ahead in legal ops, this episode offers a clear view of where learning—and the profession—is headed next.
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  The Long Run: Leading with Endurance, Authenticity, and Strategy in Legal Operation 19.03.2026 25min

  This Clock Talk episode features Lyndsay Van Benschoten, Director of Legal Operations at HCA Healthcare, discussing why legal operations transformation should be treated as a marathon rather than a sprint. Drawing on her experience running marathons across every continent, she explains the importance of pacing change, sequencing initiatives, and prioritizing long-term strategy over quick fixes. Lindsay shares how she built a legal operations function from scratch by focusing on relationships, foundational processes, and data-driven decision making. She emphasizes balancing quick wins with long-term infrastructure to build trust and momentum. The conversation highlights that sustainable legal ops leadership requires discipline, resilience, and a human-centered approach.
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  Shaping the Future of Legal Ops Learning (Part 1) 06.03.2026 23min

  In Part 1 of this CLOC Talk series, host Janessa Nelson sits down with Education Advisory Council members LaResa Young, Matt Wheatley, and John Esposito to explore what inspired them to join the EAC and what excites them most about advancing legal operations education. From webinars and CGI to LMS innovation and global skill-building, the panel discusses how learning is evolving across the profession. Tune in for an insightful conversation about where legal ops education stands today — and where it needs to go in the next 3–5 years.
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  CLOCWise 2025 Recap and Looking Ahead to 2026 With Europe 29.01.2026 30min

  CLOC Talk continues its Clockwise: Year in Review & What’s Next series with a spotlight on Europe—highlighting 2025 as a year of intentional investment, partnerships, and community-building across the region. Host Oyango Snell is joined by Sean Houston, Head of Legal Operations at Heineken and a key leader in CLOC’s European strategy, to discuss the growth of legal ops across the Benelux and beyond, and why Europe’s community culture—open knowledge-sharing, practical takeaways, and “rising tide lifts all ships”—has become a powerful engine for progress.The episode looks ahead to an ambitious 2026, including the CLOC Europe Summit on February 5, 2026 in London, the launch of the Germany chapter, and the continued expansion of member-driven formats like CLOC Around the Table dinners. Sean also previews new regional programming such as CLOC Connect in the Netherlands—bringing together in-house teams, law firms, vendors, and ALSPs/consultants to tackle real operational challenges like outside counsel management—reinforcing CLOC’s focus on practical learning, local relevance, and whole-ecosystem collaboration.
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  CLOCWise 2025 Recap and Looking Ahead with Australia 22.01.2026 43min

  In this special year-in-review episode of CLOC Talk, host Oyango Snell is joined by Australian legal ops leaders Anna Golovsky, Petra Sterling, and Matthew Duncan to reflect on the milestones, momentum, and lessons that shaped the Australian Legal Ops community in 2025—and to preview what’s ahead in 2026. Together, they explore how a “small but mighty” community is driving real impact through practical innovation, peer collaboration, and honest case studies.The conversation covers AI adoption and upskilling, spend and vendor management, CLM implementation, data governance, and knowledge management (“curate or wait”), along with the realities of law-firm collaboration and operating in highly regulated environments. They also discuss why ROI-focused AI use cases, mentoring, and community-led learning remain essential—and how Australia’s market dynamics can help influence the global legal ops conversation in the year to come.
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  CLOCWise: 2025 Recap and Looking Ahead to 2026 With Germany 15.01.2026 21min

  In this CLOC Talk: Clockwise Year in Review episode, host Oyango Snell is joined by German legal operations leaders Michael Thompson and Dr. Vera Roedel to reflect on the themes that defined legal ops in Germany in 2025 and what lies ahead in 2026. Drawing from regional listening sessions and community discussions, they explore why German legal teams prioritize practical, solution-oriented approaches—grounded in real examples, metrics, and peer learning—over theory or hype. Topics include process optimization, technology adoption, change management, and the growing recognition of legal operations as a dedicated profession, not a side role.Looking ahead, the conversation turns to CLOC’s expanding presence in Germany, including the launch of the Germany chapter and a renewed focus on deep peer-to-peer engagement. Michael and Vera discuss how legal ops may evolve through more honest lessons learned, stronger adoption strategies, thoughtful use of legal tech, and increased collaboration across Europe. The episode closes with an invitation to the community to actively participate, share openly, and help shape a trusted, practitioner-led legal ops ecosystem in Germany and beyond.
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  CLOCWise: The Year in Review and What's Next for CLOC 08.01.2026 28min

  In this episode of CLOC Talk, Oyango Snell, Executive Director of CLOC, reflects on a transformative year for the legal operations community. He shares key accomplishments from 2025, including renewed member engagement, governance modernization, and expanded global reach. Oyango also explores the mindset shift happening across legal ops—from fighting for recognition to confidently leading at the enterprise level. The conversation closes with a look ahead at what members can expect in 2026, including CGI Chicago and new opportunities to get involved.