XLR8 - Bringing real-world learnings and experiences in Life Sciences
WAVESTONE
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Hosted by Jalilah Gibson and Caz Hanrahan, Wavestone's XLR8 podcast series addresses common pain points and questions in digital transformation journeys within the pharmaceutical world. It features real-life stories and experiences from distinguished guests who have delivered customer and business value through digital, starting with customer-centric design. The podcast aims to share practical learnings for those progressing through digital change in life sciences.
Epizodes
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Culture first, customer always: the hidden driver to great customer experience 03.08.2026 41minCulture first, customer always: the hidden driver to great customer experience -
Global Pharma Tech Conference: AI in Life Sciences 16.07.2026 13minGlobal Pharma Tech Conference: AI in Life Sciences -
Augmenting the voice of the patient 26.02.2026 31minAugmenting the voice of the patient -
Beyond buzzwords: demystifying CX Management to unlock value 26.01.2026 59minBeyond buzzwords: demystifying CX Management to unlock value -
Reflections on Reuters Customer Engagement Europe 2025 04.12.2025 20minReflections on Reuters Customer Engagement Europe 2025 -
Building a customer-first omnichannel strategy 30.07.2025 41minBuilding a customer-first omnichannel strategy -
Reflections on NEXT Pharma 2025 03.06.2025 18minReflections on NEXT Pharma 2025 -
Optichannel vs Omnichannel with Olena Shchepina 03.04.2025 46minOptichannel vs Omnichannel with Olena Shchepina -
Patient Experience with Angela Blake 22.08.2024 26minPatient Experience with Angela Blake -
Digital Health with Nigel Brokenshire 27.06.2024 28minDigital Health with Nigel Brokenshire -
Omnichannel Readiness 11.06.2024 1minOmnichannel Readiness -
Digital First with Andrew Peryer 17.04.2024 46minDigital First with Andrew Peryer
