AI Automations for Business
Katie Tovey-Grindlay and Noel Tovey-Grindlay
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AI Automations for Business is a weekly podcast hosted by Katie and Noel Tovey-Grindlay that aims to make AI simple, fun, and accessible for business owners. The show covers the latest AI updates, debunks common myths, and explores practical automation strategies. Each episode breaks down complex topics in a relaxed, no-jargon style, helping non-tech-savvy listeners save time and streamline workflows. The hosts also share insights from their Skool community, where they demonstrate the automations discussed in action.
Epizodes
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S2. Ep31 - When to Upgrade from a Free AI Account (And When Not to Bother) 13.08.2026 27minDo you actually need to pay for ChatGPT or Claude? A listener asked when it's time to stop using a free account and upgrade, so Noel and Katie go through both platforms feature by feature. What you get free on ChatGPT (which is more generous than most people realise), what Claude holds back on its free tier including projects, extended research and the ability to top up your usage, and which models you're limited to on each. They also compare the business and team plans, per-seat pricing, and... -
S2. Ep30 - How to Set Up Claude Properly: Instructions, Memory, Connectors, Skills & Plugins 06.08.2026 32minMost people open Claude, start typing, and never touch the settings that would make it ten times more useful. Answering questions from a few listeners, Noel walks through how to set up a Claude account properly as of August 2026. He starts with the instructions box hidden in your general settings (the single change that makes the biggest difference), then covers how the memory system now works and how to stop it getting polluted, the incognito ghost mode for chats you don't want remembered, c... -
S2. Ep29 - Set Up Claude Once, Use It Everywhere: Projects, Skills & Cowork Explained 30.07.2026 21minTired of explaining your business to AI over and over again? In this episode, Noel answers a listener question from Fee in Perth, Australia: how do you set up Claude to handle every part of running a membership, social media, emails, content, community and customer service without re-entering the same information every single time? He walks through Projects and their instructions, how Claude Skills act as your reusable process documents, the brand new Record a Skill feature that watches your ... -
S2. Ep28 - China's New AI Models Are Nearly as Good as Fable 5 — But Should Your Business Use Them? 23.07.2026 25minWould you trust a Chinese AI model with your business data? In this episode, Noel and Katie dig into Kimi K3 from Moonshot AI and Alibaba's Qwen 3.8, the new Chinese models that have snuck into the gap between GPT 5.6 Sol and Fable 5, at a third of the price. Noel explains what they're brilliant at, from stunning 3D websites to acing the Clyde Bench with a perfect score, and the data security risks every business needs to weigh up before switching, including what Chinese cybersecurity laws co... -
S2. Ep27 - GPT 5.6, ChatGPT Work & GPT Live: Every New OpenAI Update Explained 16.07.2026 32minCould OpenAI's latest updates be enough to tempt a die-hard Claude fan away from Anthropic? In this episode, Noel and Katie break down every major OpenAI update from July 2026: the new GPT 5.6 models (Sol, Terra and Luna), ChatGPT Work for creating documents, presentations and dashboards from your business data, the new browser control features, Sites for building internal tools, and GPT Live, the much more human-sounding voice agent that can multitask in the background. They also discuss why... -
S2. Ep26 - 5 Reasons AI Agents Fail — And How to Build One That Actually Works 09.07.2026 24minWhy do AI agents work brilliantly for some people and fail completely for others? After spotting a viral LinkedIn post claiming AI agents "confidently fail" every time, Noel breaks down the five real reasons agents go wrong and how to build one that actually works. From choosing the right platform (and why Make.com beats n8n for reliability) to picking the correct AI model as your agent's brain, nailing your system prompt and tool descriptions, testing and iterating over time, and knowing whe... -
S2. Ep25 - We Built an AI Agent That Any Business Owner Can Set Up in Minutes 02.07.2026 23minWhat if you could set up an AI agent for your business without any technical experience? In this episode, Noel reveals Clyde, the AI agent he built from scratch to help any business owner automate their operations. From creating specialist sub-teams to connecting your favourite apps, Clyde handles everything through a simple chat interface that feels just like using ChatGPT or Claude. They also cover why Clyde was built as a more secure alternative to OpenClaw, how its memory system learns yo... -
S2. Ep24 - How to Keep Your Business Running While You Take the Summer Off 25.06.2026 22minWhat would happen to your business if you completely switched off for two weeks? In this episode, Katie and Noel share four practical automations that let you step away from your business without everything grinding to a halt. From AI-powered out-of-office emails that actually help your customers, to automated invoice chasing that stops you from awkwardly emailing clients from the beach. They also cover AI support agents that handle tickets while you're away, voice agents that answer your pho... -
S2. Ep23 - Fable 5: The Best AI Model You Can't Use Anymore 18.06.2026 17minWhat happens when the most powerful AI model you've ever used gets switched off overnight? In this episode, Katie and Noel break down the Fable 5 shutdown Anthropic's most powerful public model pulled by the US government with zero warning, globally, just a week after launch. They cover what happened, why it was turned off, what Anthropic have said about the same vulnerabilities existing in every major model, and what this means for any business relying on AI. They also discuss how open-sourc... -
S2. Ep22 - How We Decide What AI to Actually Use in Our Business 11.06.2026 27minHow do you actually decide what AI tools are worth paying for? In this episode, Katie and Noel flip the format and answer the question they get asked most, how they choose what AI platforms, tools, and automations to use in their own businesses. They cover picking your core AI platform, why they left ChatGPT for Claude, how to avoid the hype and FOMO trap, and why building your own tools can cost pennies compared to premium subscriptions. They also discuss Apple's Siri upgrade with Gemini mod... -
S2. Ep21 - Google's Big AI Update: What It Means for Your Business 28.05.2026 34minIs your website ready for AI customers? In this episode, Katie and Noel break down Google's biggest AI announcements of the year from the new Gemini 3.5 Flash model and its hidden token cost trap, to the Gemini Spark AI agent with its Agent Payment Protocol that could change how products are bought and sold online. They also cover Google Flow's multimodal video creation, the controversial AntiGravity 2.0 overhaul that upset millions of developers, and why FAQ schema on your website has never ... -
S2. Ep20 - The AI Glow-Up: What's Changed Since Last Year 21.05.2026 28minCan you even remember what AI was like a year ago? In this episode, Katie and Noel look back at how dramatically AI has changed in just 12 months from eight-fingered images and constant hallucinations to building entire apps hands-free and AI that remembers everything. They cover ChatGPT's explosive growth from 400 million to 800 million users, the rise and fall of AI browsers, why vibe coding actually works now, and how computer use has changed the game. They also share a Project Clyde commu... -
S2. Ep19 - How to Make AI Actually Know Your Business 14.05.2026 27minWhat if AI could actually understand your business the way you do? In this episode, Katie and Noel walk through how to train AI to know your business from the inside out. They cover Claude's memory feature, setting up projects with your company documents and processes, and connecting your business apps for live data, plus why downloading someone else's "100 viral hooks" will never beat teaching AI your own voice. They also discuss OpenAI's new text-to-speech and real-time voice agent models, ... -
S2. Ep18 - 3 Steps to Start Using AI in Your Business (Without the Overwhelm) 07.05.2026 31minWhere do you actually start when AI feels overwhelming? In this episode, Katie and Noel break down the three things every solopreneur should focus on when getting started with AI. They cover why the first step has nothing to do with AI tools at all, why committing to one platform beats dabbling in five, and how even a basic no-code automation can change how your business runs plus the shiny object trap, Katie's switch from ChatGPT to Claude, and why OpenAI's GPT-5 has a goblin problem. Send u... -
S2. Ep17 - 5 Things AI Should Never Do in Your Business 30.04.2026 39minWhat if the smartest AI move you can make is knowing when not to use it? In this episode, Katie and Noel go through five things AI should never do in your business. They cover refunds and customer complaints, sales conversations, community management, hiring, and client and supplier relationships breaking down exactly where AI can help with the setup but where humans need to take over. They also discuss OpenAI's GPT-5.5 release and how it compares to Opus 4.7, the generational leap in Images ... -
S2. Ep16 - Meet Clyde: The AI Business Partner You Can Actually Trust 23.04.2026 27minWhat if you could have an AI business partner that actually keeps your data safe? In this episode, Katie and Noel properly introduce Project Clyde an AI agent platform Noel built from scratch after losing trust in the alternatives. They walk through how Clyde builds and manages teams of sub-agents through simple conversation, why it sandboxes file access and encrypts everything via Supabase, and how the security-first approach compares to Open Claw's plain text storage. They also cover ... -
S2. Ep15 - How to Build an AI Agent (Without Writing a Single Line of Code) 16.04.2026 35minThink you need to be a developer to build an AI agent? Think again. In this episode, Katie and Noel walk through exactly how to build a working AI agent from scratch using Make.com — no code, no JSON, no command line. They cover choosing the right no-code platform, planning your agent on paper first, structuring system prompts with clear roles and goals, and connecting business tools via MCP servers so you don't have to add 200 individual modules. They also dig into Anthropic's latest Opus 4.... -
S2. Ep14 - How to Qualify Leads Automatically (Without Losing the Personal Touch) 09.04.2026 25minHow do you qualify leads without spending 20 minutes Googling every single one? In this episode, Katie and Noel break down how to automate the entire lead qualification process using AI and no-code tools. They walk through website scraping, Instagram profile checks via Apify, LinkedIn company data, and even Companies House lookups for UK business revenue all running automatically in the background before you've even opened the email They also talk about why draft folders beat auto-send every ... -
S2. Ep13 - How to Get Started With Automations (A Beginner's Guide) 02.04.2026 34minWhere do you even start with automations? In this episode, Katie and Noel go right back to basics and walk through three specific automations that every service-based business owner can set up from scratch no coding, no tech skills, no experience needed. They cover booking management with AI-powered lead qualification, CRM automations that bypass expensive platform tiers, and a content scheduling setup that posts to multiple social media platforms from a simple Google Sheet. They also chat ab... -
S2. Ep12 - You Don't Need Tech Skills to Use AI (Here's What You Actually Need) 26.03.2026 35minThink you need to be techy to use AI? Think again. In this episode, Katie and Noel break down why AI is really a communication skill, not a tech skill and why most business owners already have everything they need to get started. They walk through what good AI communication actually looks like, where people go wrong (being too vague, giving up after the first response, not giving enough context), and share real examples of what you can create using nothing but a clear brief and a bit of back ...
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