Let's Talk Club Management

Afleveringen

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  Let's Talk Club Management Ep. 161 - Counting Down to the Centennial 28.07.2026 1u 2min

  Counting down from 100 to 1, CMAA is kicking off our Centennial celebration sharing flashbacks on our social channels. Since June, we’ve been digging through the CMAA archives to share our rich history, honoring club management professionals, and spotlighting the milestones, traditions, and experiences that define this honorable profession. In this episode, we chat with some of the team who has been working on this project to hear a bit more about how what they’ve learned as things have come together. Make sure you are following CMAA’s Instagram Account @clubmanagement1927 for daily updates. You can catch weekly roundups on CMAA’s LinkedIn page. If you aren't on social media, you can follow along on CMAA’s site: https://www.cmaa.org/cmaa100/
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  Let's Talk Club Management Ep. 160 - The Story Behind the Glass 23.06.2026 26min

  In this episode, we’re joined by Stephanie Gallo, Gallo’s Chief Marketing Officer. We talk balancing tradition with evolving consumer expectations, especially in clubs where members value both heritage and new experiences, the trends we are seeing in wine preferences right now, and how technology can be used to improve wine education, service, and storytelling for members. Gallo is a CMAA Alliance Partner.
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  Let’s Talk Club Management Ep. 159 – 2026 National Golf Day 09.06.2026 52min

  In May, a record number of CMAA representatives gathered in Washington, DC, to participate in the 18th Annual National Golf Day. In this episode, we’re joined by two of CMAA’s participants: Cameron Walker from NC State University Club in Raleigh, NC, and Christopher Storelli from Isleworth Golf & Country Club in Windermere, FL. Each shares their perspectives on participating in National Golf Day for the first time and what the experience was like from top to bottom.
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  Let's Talk Club Management Ep. 158 - The Evolution of the CCE 29.04.2026 41min

  In this episode, we’re joined again by Joe Krenn, CCM, CCE, to discuss the upcoming changes to the Certified Chief Executive (CCE) program and process. In this conversation, we cover what prompted CMAA to evolve the CCE requirements, what that revision process has looked like, and what members can expect from the new requirements.
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  Let’s Talk Club Management Ep. 157 – Leaning Into Employee Safety 09.04.2026 36min

  On this episode of the podcast, we’re joined by Alan Achatz, CCM, CHE, to discuss some of the perennial safety issues clubs face. Alan is the founder of Club Safety Solutions, LLC, whose primary mission is bringing safety knowledge to businesses through managerial and line employee education sessions. As we learn in this conversation, safety is as much a part of club culture as anything else – and Alan takes us through how clubs can establish a solid approach to safety with their staff team.
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  Let’s Talk Club Management Ep. 156 – Meet 2026 Chair Janine Budzius, CCM, CCE 24.03.2026 36min

  On this episode, we are thrilled to talk to CMAA’s 2026 Chair Janine Budzius, CCM, CCE. She shares her personal journey to and through clubs, her passion for mentoring, as well as her goals for the year ahead and what’s most important to her.
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  Let’s Talk Club Management Ep. 155 – 2026 World Conference Preview 04.02.2026 1u 5min

  It’s that time again! The 2026 World Conference is just around the corner and in this episode, we’re chatting with our team members about registration, events and networking, education, and our NewBee activities. Kyle and Melissa will take you through the important things you need to know for the week, and they pick up some guest hosts along the way. Access the Conference FAQs: https://www.cmaa.org/learn/meetings-and-events/conference/faqs/ Read blog from Skip Avery, CCM, CCE, CMAA Fellow: https://stonegrouparchitects.com/planting-seeds-for-success-making-the-most-of-your-cmaa-world-conference-experience/
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  Let’s Talk Club Management Ep. 154 - Tradition Meets Transformation: Governing the Modern City Club 28.01.2026 21min

  City clubs face unique governance challenges, including balancing the needs of an increasingly diverse membership, managing complex urban operations, and navigating a tumultuous socio-political environment. On this episode, we’re joined by World Conference speaker and CMAA National Board Member, Charles Johnson, CCM, CCE, to preview his session on the best practices in city club governance, including strategic alignment and the relationship between management and volunteer leadership. Catch Charles’ session at the 2026 World Conference & Club Business Expo on February 20, from 3:00-4:00 p.m.
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  Let’s Talk Club Management Ep. 153 – World Conference Preview: Star Powered Club Marketing 20.01.2026 28min

  Collaborations with celebrities, professional athletes, influencers, and media production companies can elevate your club's visibility and create powerful market momentum—but only if you've selected your partnerships well and negotiate carefully. On this episode, we’re joined by World Conference speakers Adam Rieck and Matthew Martin to preview their session on navigating celebrity, influencer, and media partnerships at your club. Catch their session at the 2026 World Conference & Club Business Expo on February 20, from 1:45-2:45 p.m.
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  Ep. 152 - Mentoring and Development with Randy Ruder, CCM, CCE, CMAA Fellow 17.12.2025 1u 4min

  On this episode, we are thrilled to be talking to the 2025 Club Executive of the Year, Randy Ruder, CCM, CCE, CMAA Fellow. In November, Club Management magazine named Randy the 2025 Club Executive of the Year. He currently serves as the General Manager/Chief Operating Officer of Beach Point Club in Mamaroneck, NY. In this episode we get to know randy a bit better though the eyes of three of his mentees from across his career. We’re joined by Qian Yang, CCM, Batu Catalkaya, and Sam Lipp, to hear more about Randy’s impact and influence on their career paths.
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  Let’s Talk Club Management Ep. 151: Ethics and the Club Management Professional 09.12.2025 42min

  In this episode, we dive in to talk about ethics and its impact on decision-making in the club industry. Researchers from Michigan State University have been exploring this topic for 35 years. The research was first undertaken in 1989, revisited in 2010, and again in 2024. In this research, club executives were asked to measure their responses to 15 ethical scenarios. We’re joined by Jeffrey A. Beck, Ph.D.; Raymond S. Schmidgall, Ph.D., CPA; and Richard A. Bruner CCM, CCE, with The School of Hospitality Business at Michigan State University to discuss this interesting research! You can access the articles about this research in the November/December 2025 edition of Club Management magazine: https://www.club-mgmt.com/clubmanagement/library/item/2025november_december/4304808/
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  Let’s Talk Club Management Ep. 150 - Growing in the Gap Between the Golf Professional and Superintendent 25.11.2025 45min

  At your club, there are two individuals who share one goal but have differing responsibilities that might seem to be cross purposes at times, the Golf Professional and the Superintendent. These individuals and their teams are responsible for delivering an exceptional golf experience. How can club management professionals support these individuals and help them meet the mission? In this episode, we’re joined by Paul Levy, PGA, and Armen Suny, Search Executives with Kopplin Kuebler & Wallace, to share their insights into how all parties can grow in this existing gap.
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  Let's Talk Club Management Ep. 149 - Meet Haley Habosky 19.11.2025 29min

  Please join us in welcoming one of our newest CMAA team members, Haley Habosky! Haley is CMAA’s new Manager, Student Development and joined CMAA after a stint in the club world. She joins us in this episode to chat about her background and passions and what she is most looking forward to doing with CMAA. Please welcome Haley!
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  Ep. 148 - Navigating Cybersecurity Trends 12.11.2025 44min

  We are thrilled to welcome back to our podcast, our favorite cybersecurity experts at Pulsar Security, a CMAA Education Partner, for answers to our questions about current cybersecurity trends. Pulsar is a company whose mission extends to protect clubs and their members against malicious attacks. The company is a Veteran, privately owned business built on vision and trust, whose leadership has extensive military experience enabling it to think strategically and plan beyond the problems at hand. We are excited to welcome back the CEO and Founder of Pulsar Security, Patrick Hynds and Chief Technology Officer Duane Laflotte.
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  Ep. 147 - Meet Udokamma Ebulu 05.11.2025 31min

  Please join us in welcoming one of our newest CMAA team members, Udokamma Ebulu! Udokamma (or Udo) is one of CMAA’s Staff Accountants – but that’s not his only interest. He’s truly a man of many talents and he joins us in this episode to chat about his background and passions and what he is most looking forward to doing with CMAA.
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  Let's Talk Club Management Ep. 146 - The Evolution of Golf and Golf Cars 22.10.2025 29min

  When you think about golf cars and personal transport vehicles, your first thought probably centers on transportation. But there is a lot more to consider – golf cars can improve the member experience, expand accessibility, enhance your service opportunities, and provide vital support for maintenance and other daily operations. In this episode of the podcast, we’re joined by Brad Schaufert, one of our partners at E-Z-GO, to talk about this important club component. E-Z-GO is a globally renowned leader in the design and manufacture of golf cars and personal transport vehicles, known for its innovation in sustainable electric vehicles and powertrain technology.
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  Let's Talk Club Management Ep. 145 - Being Authentic from Day One 08.10.2025 50min

  Each summer, hospitality students have the opportunity to intern at some of the most impressive clubs around the country. In this episode, we chat with Kelsey Burke, about what her internship experience was like. Kelsey is a CMAA Student Member and interned at Myers Park Country Club in Charlotte, NC. Kelsey shared what she learned and some of her advice for future interns. We talked a lot about the importance of authenticity and trying new things.
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  Ep. 144 - Strategic Recognition 17.09.2025 30min

  You may have seen the social media trend where individuals are asked to try to identify different voices. We’ve seen it with supervisors, teachers, coaches, among others. And it’s now made it to the club industry. Melissa was recently catching up with members on LinkedIn and caught a cool take from Grace Mwirigi, CCM, the Assistant Manager at Northmoor Country Club in Highland Park, IL. Beyond creating the video, Grace turned this TikTok trend into a leadership lesson. We asked Grace to join us to talk about what she learned from this activity and her goals as a leader. Watch Grace’s take here: https://www.linkedin.com/pulse/grace-muchiri-ccm-rethinking-culture-through-strategic-poa9c/?trackingId=uqU0zch0ET9gtJFndVzPrA%3D%3D
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  Let's Talk Club Management Ep. 143 - Summer Internships and Being Brave with Alexa Esquivel 10.09.2025 38min

  Each summer, hospitality students have the opportunity to intern at some of the most impressive clubs around the country. We wanted to hear what that experience was like, so we invited Alexa Esquivel, a CMAA student member and intern at Houston Country Club, to the podcast to share more about her experience, what she learned, and her advice for future interns. We talked a lot about having courage and being brave enough to try new things, even when it’s outside of your comfort zone.
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  Let’s Talk Club Management Ep. 142 - Tips and Overtime and Taxes, Oh My! 06.08.2025 1u 1min

  On July 4, HR 1, the 2025 tax legislation was signed into law. The measure features the extension of several expiring tax cuts passed in 2017 and new tax reductions including new federal tax exemptions for qualifying tip and overtime income. There’s a lot to unpack here for clubs. In this episode, we’re joined by Brad Steele, a longtime collaborator, to talk more about what this means for the club industry. We’ll explore what we know about these two impactful changes and learn what details remain to be released with further regulatory guidance.