Tangent: Conversations with Real Estate & Tech Innovators

Afleveringen

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  Using AI to Make Better CRE Acquisition and Underwriting Decisions, with Diald CEO Steven Song 18.08.2026 33min

  Steven Song is the founder and CEO of Diald, an AI-powered decision intelligence platform for commercial real estate. Before founding Diald, Steven worked on both the investing and development sides of real estate, and built his career across architecture and urban planning, training at Carnegie Mellon and the University of Pennsylvania. He was a founding principal at SCAAA, a global strategy, planning, and design firm, and is a partner at Axle Companies, a family office focused on real estate investment and social impact ventures. Steven is based in Los Angeles.(02:26) Why CRE Decisions Are Still Judgment-Driven (04:41) The Signal That Killed an Atlantic City Deal (07:44) Contextual Drift: The Risk Nobody Models(10:20) Diald's approach (11:59) AI Token Costs and Asking Better Questions (14:27) Tools vs. Workflows (15:52) Diald's Underwriting (17:58) Killing Bad Deals Earlier (19:18) How AI Upgrades the Analyst Role (20:44) Where General Purpose AI Fails at Underwriting (24:23) Does AI Make CRE More Efficient or More Competitive (26:02) What Underwriting Looks Like in 5 Years (27:14) Where Human Judgment Still Matters (29:06) The Local Signals Investors Miss (31:15) Collaboration Superpower: Denise Scott Brown and Reyner Banham 🏙️ Virtual Events:-AI & Innovation Forum: Multifamily: on 9/29-SFR / BTR Forum: on 10/22🏙️ In-person Events:-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-Finance Forum: in NYC on 11/3-All upcoming Commercial Observer events🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn
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  Retail | How Can Landlords Solve the Tenant Visibility Problem, with Sytes CEO Rafael Weiss 11.08.2026 30min

  Rafael Weiss is the co-founder of Sytes, a marketplace platform that connects commercial real estate landlords, developers, and brokers with tenants actively looking for space in real time. Rafael came to the problem as a developer who lost a deal because tenant demand was invisible until it was too late, and built Sytes to fix the information asymmetry at the core of retail leasing. The platform serves nearly 350 tenants and over 35,000 active site listings across all 50 states, with clients including Kimco, InvenTrust, Church's Chicken, and Dutch Bros. Rafael is based in Boca Raton, Florida.(01:04) Retail's Demand Visibility Problem (02:44) Why Sytes (04:04) A Filtration System for Tenant Demand (06:24) Getting First Customers to Pay Upfront (07:24) Why Tenant Demand Data Was Opaque (08:34) Anonymous Tenant Expansion (10:14) How a Deal Happens on Sytes (11:24) Church's Chicken Case Study (14:54) Kimco & MyEyeDoctor Portfolio Review (16:34) REITs & Strip Centers (18:04) The Subscription Model (19:24) Retail Is Back (22:44) AI Leasing Agents & the Broker's Future (24:04) Tenant Demand Index for Developers (27:24) Bootstrapping vs. Venture Capital Backing (28:24) Collaboration Superpower: Travis Kalanick🏙️ Learn more:-Visit Sytes-Rafael Weiss on LinkedIn 🏙️ Virtual Events:-AI & Innovation Forum: Multifamily: on 9/29-SFR / BTR Forum: on 10/22🏙️ In-person Events:-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-Finance Forum: in NYC on 11/3-All upcoming Commercial Observer events🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn
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  Multifamily | How Renter Loyalty Programs Drive NOI & Housing Affordability, with Stake CEO Rowland Hobbs 04.08.2026 43min

  Rowland Hobbs is CEO and co-founder of Stake, a fintech platform that rewards renters with cash back, working to make renting financially rewarding. Before Stake, he led design and innovation at Teneo and served as head of product design for Accenture North America, and he founded Post+Beam, an innovation design firm, and Linea, a computer vision driven photo sharing app. Rowland is based in Dallas, TX.(04:10) - Why Rent Was Left Out of Loyalty(06:00) - Loyalty Programs Go Multifamily(08:30) - Financial Amenities vs. Flashy Perks(12:20) - Cash back for Delinquency, Retention & Vacancy(14:40) - Rewarding Renters Instead of Punishing Them(15:50) - Bilt Rewards(24:50) - Stake's Cash back Business Model(27:10) - Cash back by Property Type(28:50) - UMoveFree Acquisition in Texas(31:10) - Vertical Integration in Multifamily(32:20) - Rising Housing Costs & Renter Churn(36:50) - Renter Loyalty's Next 25 Years(38:50) - Collaboration Superpower: Barack Obama & Loyalty Program's Inventor🏙️ Learn more:-Visit Stake-Rowland Hobbs on LinkedIn🏙️ Virtual Events coming up:-AI & Innovation Forum: Multifamily: on 9/29-SFR / BTR Forum: on 10/22🏙️ In-person Events coming up:-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-Finance Forum: in NYC on 11/3-All upcoming events🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedInDisclaimer: Commercial Observer Tangent podcast is for entertainment and informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advice. Nothing contained on our program constitutes a solicitation, recommendation, endorsement, or offer by Tangent, Commercial Observer, MetaProp, or any third party guest to buy or sell any securities, public or private, other financial instruments or funds.
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  The Check Engine Light for Commercial Real Estate, with Field Technologies President Clayton Callander 28.07.2026 40min

  Clayton Callander is the founder of FTL (Field Technologies), a diagnostic platform built to give commercial buildings something like a check-engine light, closing the service gap for the roughly 95% of properties that enterprise vendors like Honeywell and Siemens can't economically reach. Before founding FTL, Clayton spent seven years maintaining nuclear systems aboard a US Navy submarine, worked at SpaceX, and earned his MBA from Harvard Business School. He built FTL for the people fixing America's commercial buildings because he used to be one of them, and the tool he needed didn't exist yet. Clayton is based in San Francisco, CA.(00:00) - Intro: Why Six Million Commercial Buildings Have No Real-Time Data (01:10) - Meet Clayton Callander, Founder of Field Technologies(02:40) - The Telephone Game: What Happens When an HVAC Unit Breaks (05:50) - Zach's Take: Preventative Maintenance's 20-Year Elusive Goal (07:10) - It's an Access Problem, Not a Technology Problem (09:40) - Why Building Controls Stay Complicated and Expensive (13:10) - What FTL Does (16:50) - Pricing FTL at a Fraction of Traditional Controls (20:20) - Why It's Called Facilities Triage (22:20) - Which Asset Classes Are Ready for FTL (25:00) - What 60 Site Deployments Taught FTL (26:30) - Unlocking the Other Six Million Buildings (29:30) - LoRaWAN Explained: Why Not Wi-Fi (32:30) - Proprietary vs. Open Systems: A VC's View (36:00) - Collaboration Superpower: Immanuel Kant (Wikipedia) and Ding Huan (Wikipedia)🏙️ Learn more:-Visit FTL-Clayton Callander on LinkedIn🏙️ NYC Real Estate Week: -CTO Exchange & Hackathon: 3-in-1 event on Oct. 19 featuring C-suite roundtables, a hackathon and the Power AI & Tech Awards reception (invite-only). Email ecohen@commercialobserver.com for info.🏙️ CRE Events coming up:-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-All upcoming events🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedInDisclaimer: Commercial Observer Tangent podcast is for entertainment and informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advice. Nothing contained on our program constitutes a solicitation, recommendation, endorsement, or offer by Tangent, Commercial Observer, MetaProp, or any third party guest to buy or sell any securities, public or private, other financial instruments or funds. 🏙️ Virtual Events:-AI & Innovation Forum: Multifamily: on 9/29-SFR / BTR Forum: on 10/22🏙️ In-person Events:-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-Finance Forum: in NYC on 11/3-All upcoming Commercial Observer events🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn
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  How to Build an AI-Powered Commercial Real Estate Operation, with Boxer Property President Justin Segal 21.07.2026 38min

  Justin Segal is President of Boxer Property, where he oversees operations, leasing, technology, and marketing across a national portfolio of office, retail, and hotel assets. He co-founded Brava Systems, an AI-enabled platform originally built for Boxer's own operations and now deployed across the commercial real estate industry, and Relay Human Cloud, a global staffing and team augmentation company. Justin is based in Houston.(02:50) - Building the Data Foundation for AI (05:10) - The Data You Have vs. What You're Missing (06:30) - Why Data Cleanup Isn't a Massive IT Project (09:00) - Why Most CRE Companies Aren't Data-Ready (11:10) - The Chief Innovation Officer's Mixed Track Record (14:10) - Avoiding Agent Sprawl and Vendor Lock-In (17:20) - Vibe Coding: Great for Interfaces, Dangerous for Logic (20:20) - Rethinking How We Measure AI ROI (22:40) - What Boxer Actually Spends on Tokens and Compute (24:30) - Putting a Number on AI-Driven Deal Flow (27:30) - Balancing Employee Access to AI Tools With Governance (29:00) - Treating Tokens and Compute as a Trackable Line Item (31:50) - Where AI Adoption Creates the Need for More Humans (34:20) - Freeing People From Being "Professional Rememberers" (36:30) - Collaboration Superpower: Thomas Davenport (Wikipedia)🏙️ Learn more:-Visit Boxer Property-Visit Brava-Justin Segal on LinkedIn🏙️ NYC Real Estate Week: -CTO Exchange & Hackathon: 3-in-1 event on Oct. 19 featuring C-suite roundtables, a hackathon and the Power AI & Tech Awards reception (invite-only). Email ecohen@commercialobserver.com for info.🏙️ CRE Events coming up:-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-All upcoming events🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedInDisclaimer: Commercial Observer Tangent podcast is for entertainment and informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advice. Nothing contained on our program constitutes a solicitation, recommendation, endorsement, or offer by Tangent, Commercial Observer, MetaProp, or any third party guest to buy or sell any securities, public or private, other financial instruments or funds. 🏙️ Virtual Events:-AI & Innovation Forum: Multifamily: on 9/29-SFR / BTR Forum: on 10/22🏙️ In-person Events:-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-Finance Forum: in NYC on 11/3-All upcoming Commercial Observer events🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn
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  How CRE Brokers Are Prospecting in the AI Era, with DealGround CEO Dan Mosher | Live from ICSC+Proptech 14.07.2026 16min

  Dan Mosher is the CEO of DealGround, an AI-native platform helping commercial real estate brokers and investors find deals faster by organizing property data, identifying opportunities, and connecting directly with property owners. A veteran Silicon Valley entrepreneur, operator, and investor, Dan previously built and led the Merchant team at Postmates through its acquisition by Uber, served as President of Presto, and helped scale BrightRoll tenfold before its acquisition by Yahoo. Live from ICSC+Proptech in Las Vegas.(01:09) AI Survey with FirstAmerican (03:07) How DealGround Helps Brokers Find More Deals (06:08) Why AI Adoption Outpaces Trust (10:14) MCPs, Integrations & Fitting Into Broker Workflows🏙️ Learn more:-Visit DealGround-Dan Mosher on LinkedIn-Study: First American Data & Analytics & DealGround on AI Adoption in CRE-ICSC+Proptech🏙️ NYC Real Estate Week: -CTO Exchange & Hackathon: 3-in-1 event on Oct. 19 featuring C-suite roundtables, a hackathon and the Power AI & Tech Awards reception (invite-only). Email ecohen@commercialobserver.com for info.🏙️ CRE Events coming up:-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-All upcoming events🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedInDisclaimer: Commercial Observer Tangent podcast is for entertainment and informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advice. Nothing contained on our program constitutes a solicitation, recommendation, endorsement, or offer by Tangent, Commercial Observer, MetaProp, or any third party guest to buy or sell any securities, public or private, other financial instruments or funds. 🏙️ Virtual Events:-AI & Innovation Forum: Multifamily: on 9/29-SFR / BTR Forum: on 10/22🏙️ In-person Events:-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-Finance Forum: in NYC on 11/3-All upcoming Commercial Observer events🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn
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  AI for Commercial Real Estate Due Diligence, with Tower Co-founder Noah Walters | Live from ICSC+Proptech 07.07.2026 20min

  Noah Walters is the co-founder of Tower, a custom-built AI platform for every stage of the due diligence process. He previously practiced at Dentons Canada, where he focused on tech regulatory compliance, private M&A, and venture financings as a founding member of the firm's FinTech and AI industry teams. Noah is based in Canada. Recorded live at ICSC+Proptech in Las Vegas.(01:34) Due Diligence Bottleneck(03:44) Execution Risk & Trust(04:54) Tower's Approach (07:31) Beyond Document Review(09:39) Change Management for AI Adoption(15:11) Future of AI Deal Rooms(18:02) Collaboration Superpower: Kendall Jenner & Dario Amodei🏙️ Learn more:-Visit Tower-Noah Walters on LinkedIn-ICSC+Proptech🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn🏙️ CRE Events coming up:-Institutional Investors & PE Forum: in NYC on 9/16-Data Centers Development & Infrastructure Forum: in NYC on 10/6-South Florida Capital & Development Forum: in Miami on 10/15-All upcoming eventsDisclaimer: Commercial Observer Tangent podcast is for entertainment and informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advice. Nothing contained on our program constitutes a solicitation, recommendation, endorsement, or offer by Tangent, Commercial Observer, MetaProp, or any third party guest to buy or sell any securities, public or private, other financial instruments or funds. 🏙️ Virtual Events:-AI & Innovation Forum: Multifamily: on 9/29-SFR / BTR Forum: on 10/22🏙️ In-person Events:-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-Finance Forum: in NYC on 11/3-All upcoming Commercial Observer events🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn
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  Building the AI Operating System for Enterprise CRE, with Fyxt CEO Ryan Botwinick | Live from ICSC+Proptech 01.07.2026 20min

  Ryan Botwinick is the founder and CEO of Fyxt, an AI operating system for commercial real estate that unifies workflows, data, and automation across enterprise portfolios. Ryan came to the problem from both sides, as a real estate broker and through building his own property management company, before founding Fyxt in 2017 to bridge the operational disconnect between owners, managers, tenants, and service providers. Fyxt has particular depth in net-lease and mixed commercial properties, with clients including Delta, Realty Income, STAG Industrial, Kite Realty, Global Net Lease, and Friedman Real Estate. Ryan is based in Los Angeles. Episode recorded live at ICSC+Proptech in Las Vegas.(01:20) How Ops Get Complex(02:56) Today's NOI Pressure(05:06) Where Ops Break Down(07:52) What Fyxt Actually Fixes(09:28) Operating System vs Point Tools(14:20) AI Impact on CRE Ops(15:28) Role of the PM of the future(17:20) AI & Automation Misconceptions(19:07) Collaboration Superpower: the Government🏙️ Learn more:-Visit Fyxt-Ryan on LinkedIn-ICSC+Proptech🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn🏙️ Events coming up:-Institutional Investors & PE Forum: in NYC on 9/16-Data Centers Development & Infrastructure Forum: in NYC on 10/6-South Florida Capital & Development Forum: in Miami on 10/15-All upcoming eventsDisclaimer: Commercial Observer Tangent podcast is for entertainment and informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advice. Nothing contained on our program constitutes a solicitation, recommendation, endorsement, or offer by Tangent, Commercial Observer, MetaProp, or any third party guest to buy or sell any securities, public or private, other financial instruments or funds. 🏙️ Virtual Events:-AI & Innovation Forum: Multifamily: on 9/29-SFR / BTR Forum: on 10/22🏙️ In-person Events:-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-Finance Forum: in NYC on 11/3-All upcoming Commercial Observer events🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn
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  How CRE is Implementing Agentic Workflows, with Lev CEO Yaakov Zar 23.06.2026 45min

  Yaakov Zar is the founder and CEO of Lev, a software platform built to modernize the workflow of commercial real estate professionals. Yaakov started Lev after experiencing firsthand how broken the CRE financing process was, watching a $4 million loan take six months to close. What began as a tech-enabled brokerage has evolved into a purpose-built agentic workflow platform helping lenders, brokers, and investors manage deals, ingest unstructured data, and move faster. Yaakov is based in New York City.(02:26) Bottom Up vs Top Down(04:31) Slack Origin Tangent(05:59) MetaProp Skills Library(09:43) What Is Defensible AI(11:12) MCP & Rapid Change(12:41) Pilots Everywhere & Demo Fatigue(17:34) Same Workflow, Turbocharged(19:34) Real Estate's Move 37 Moment(22:04) Why Winning Is Hard to Define(26:07) Lev Agentic Workflows(29:14) Leapfrogging Past Salesforce(31:43) Data Quality Pushback(33:49) Ingesting Email Into CRM(35:54) Selling Software to CRE(39:06) Overhyped AI and Security Risks(42:50) Collaboration Superpower: Steve Jobs🏙️ Learn more:-Visit Lev-Yaakov on LinkedIn-MetaProp Labs Skills Library🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn🏙️ Events coming up:-Institutional Investors & PE Forum: in NYC on 9/16-Data Centers Development & Infrastructure Forum: in NYC on 10/6-South Florida Capital & Development Forum: in Miami on 10/15-All upcoming eventsDisclaimer: Commercial Observer Tangent podcast is for entertainment and informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advice. Nothing contained on our program constitutes a solicitation, recommendation, endorsement, or offer by Tangent, Commercial Observer, MetaProp, or any third party guest to buy or sell any securities, public or private, other financial instruments or funds. 🏙️ Virtual Events:-AI & Innovation Forum: Multifamily: on 9/29-SFR / BTR Forum: on 10/22🏙️ In-person Events:-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-Finance Forum: in NYC on 11/3-All upcoming Commercial Observer events🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn
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  Unlocking the Permitting Bottleneck, with Pulley Co-founder & COO Andreas Rotenberg | Live from ICSC+Proptech 16.06.2026 24min

  Andreas Rotenberg is Co-founder and COO of Pulley, an AI-powered permitting platform helping developers and operators move projects through approvals faster. Before Pulley, he was part of the team at Honest Buildings through its acquisition, then served as Chief of Staff at Procore through its IPO. Pulley has supported over $15 billion in projects approved across the U.S. Live from ICSC+Proptech in Las Vegas.(0:00) - First ever ICSC+Proptech live podcast(1:47) - Why Permitting Is a Growing Bottleneck(2:41) - What's Happening During Permitting Timelines(4:13) - Jurisdictional Complexity Across the U.S.(5:08) - What CRE Teams Underestimate About Permitting(7:35) - Why Pulley(8:18) - The Origin Story(10:53) - Combining Technology with Local Expertise(14:26) - Where AI Creates Real Value in Permitting(17:36) - Trust, Hallucinations & Accuracy(19:07) - Municipalities & Public Sector Modernization(20:40) - Second & Third Order Effects of Faster Permitting(22:41) - Collaboration Superpower: Vaclav Smil🏙️ Learn more:-Visit Pulley-Andreas on LinkedIn-ICSC+Proptech🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn🏙️ CO Events coming up:-Retail & Hospitality Forum: in NYC on 6/18-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-All upcoming eventsDisclaimer: Commercial Observer Tangent podcast is for entertainment and informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advice. Nothing contained on our program constitutes a solicitation, recommendation, endorsement, or offer by Tangent, Commercial Observer, MetaProp, or any third party guest to buy or sell any securities, public or private, other financial instruments or funds. 🏙️ Virtual Events:-AI & Innovation Forum: Multifamily: on 9/29-SFR / BTR Forum: on 10/22🏙️ In-person Events:-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-Finance Forum: in NYC on 11/3-All upcoming Commercial Observer events🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn
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  Residential | Are AI Agents Real Estate Agents' Best New Partners? with Breezy Founder & CEO James Harris 09.06.2026 33min

  James Harris built his real estate career from scratch after relocating from the UK to Los Angeles. His latest venture is Breezy, an AI tool for real estate agents designed to reduce the administrative load that eats into most agents' days. Breezy recently raised a $10 million pre-seed round led by Ribbit Capital with participation from Fifth Wall, DST Global, and others. Over the past decade he's closed more than $6 billion in luxury residential sales across Beverly Hills and the Platinum Triangle, and appeared on Bravo's Million Dollar Listing LA for seven seasons spanning over nine years before stepping away to focus on his next chapter. He also hosts Rise Above the Ranks, where he talks through the practical side of the business: negotiation, discipline, and how to build something that lasts.(2:11) - What Proptech Gets Wrong About Real Estate Agents(6:49) - Realtor Painpoints(8:54) - What is Breezy(13:32) - Why Now(16:26) - Real Estate Agent & Founder Resiliency(18:31) - Brand, Distribution & Early Traction(21:42) - AI Agents Enhance and/or Replace Real Estate Agents(24:20) - First Mover Advantage(26:36) - What Parts of Real Estate Will Be Human-driven in 3-5 years(28:24) - The Power of Data & Workflow Platforms(29:16) - What Changes in Real Estate Over the Next 2-3 Years?(30:49) - Collaboration Superpower: The Founder Entrepreneur🏙️ Learn more:-Visit Breezy-James on LinkedIn-James on IG🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn🏙️ Events coming up:-Retail & Hospitality Forum: in NYC on 6/18-Institutional Investors & PE Forum: in NYC on 9/16-All upcoming eventsDisclaimer: Commercial Observer Tangent podcast is for entertainment and informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advice. Nothing contained on our program constitutes a solicitation, recommendation, endorsement, or offer by Tangent, Commercial Observer, MetaProp, or any third party guest to buy or sell any securities, public or private, other financial instruments or funds. 🏙️ Virtual Events:-AI & Innovation Forum: Multifamily: on 9/29-SFR / BTR Forum: on 10/22🏙️ In-person Events:-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-Finance Forum: in NYC on 11/3-All upcoming Commercial Observer events🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn
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  Retail | How to Scale Store Expansion with the Tech Behind Apple & Tesla, with SiteRise CEO Dillon Okner 02.06.2026 23min

  Dillon Okner is the Founder & Partner of SiteRise, a retail development and construction platform helping brands streamline site selection, store development, and portfolio expansion. With more than 15 years of experience in retail construction and operations, Dillon previously helped support the expansion of major brands including Apple and Tesla. Today, he focuses on helping retailers, restaurants, and franchise operators eliminate development bottlenecks and open locations faster through better data, workflow management, and portfolio visibility.(01:13) - How Retail Openings Break(03:36) - Retail Innovation Edge (05:00) - Store development with SiteRise(07:38) - Apple & Tesla Lessons (09:26) - Proprietary Data (14:07) - Construction Influence on Deals(15:27) - Working with Brokers(16:33) - SiteRise's Clients(17:44) - Getting Buy-in From Stakeholders(20:50) - Collaboration superpower: Dillon's father and grandfather🏙️ Learn more:-Visit SiteRise-Dillon Okner on LinkedIn🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn🏙️ Events coming up:-AI & Innovation Forum Q2: virtual on 6/10-Retail & Hospitality Forum: in NYC on 6/18-Institutional Investors & PE Forum: in NYC on 9/16-All upcoming eventsDisclaimer: Commercial Observer Tangent podcast is for entertainment and informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advice. Nothing contained on our program constitutes a solicitation, recommendation, endorsement, or offer by Tangent, Commercial Observer, MetaProp, or any third party guest to buy or sell any securities, public or private, other financial instruments or funds. 🏙️ Virtual Events:-AI & Innovation Forum: Multifamily: on 9/29-SFR / BTR Forum: on 10/22🏙️ In-person Events:-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-Finance Forum: in NYC on 11/3-All upcoming Commercial Observer events🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn
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  Rentals | How to Run Residential Maintenance Operations at Scale, with Lula Co-founder Will Parrish 26.05.2026 40min

  Will Parrish is the Co-Founder and Chief Customer Officer of Lula, a Kansas City-based proptech platform built to streamline property maintenance for property managers and their residents. Will co-founded Lula alongside CEO Bo Lais with a mission to make property maintenance smarter — pivoting the business during the pandemic to focus on property managers in the single-family rental space, a move that fueled rapid growth. Lula recently closed a $28 million Series A round and is expanding from 42 markets to 60, with heavy investment in AI and automation. Before co-founding Lula, Will spent nearly two decades in enterprise sales and business development, including a long tenure at Thomson Reuters. (00:53) - How Lula Started(02:34) - Trading Corporate for Startup Life(03:29) - Is Maintenance Archaic(05:49) - Where Work Orders Fail(07:30) - Scaling 100K Work Orders(12:28) - Building Vendor Trust & Quality(13:19) - Expanding Markets(16:16) - Flat Rate Pricing Playbook(19:15) - Ideal Rental Customers(21:54) - Integrations(25:47) - AI In Maintenance(30:21) - Future of Lula(32:14) - ROI for Property Owners & Operators(35:49) - Hardware play ahead?(39:12) - Collaboration Superpower: MacGyver🏙️ Learn more:-Visit Lula-Will Parrish on LinkedIn🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn🏙️ Events coming up:-Retail & Hospitality Forum: in NYC on 6/18-Institutional Investors & PE Forum: in NYC on 9/16 -All upcoming eventsDisclaimer: Commercial Observer Tangent podcast is for entertainment and informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advice. Nothing contained on our program constitutes a solicitation, recommendation, endorsement, or offer by Tangent, Commercial Observer, MetaProp, or any third party guest to buy or sell any securities, public or private, other financial instruments or funds. 🏙️ Virtual Events:-AI & Innovation Forum: Multifamily: on 9/29-SFR / BTR Forum: on 10/22🏙️ In-person Events:-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-Finance Forum: in NYC on 11/3-All upcoming Commercial Observer events🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn
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  Retail | Don Tepman AKA StripMallGuy on Proptech's Biggest Adoption Obstacle & Going from AI Skeptic to Believer | Live from the Real Estate Gala 18.05.2026 9min

  Don Tepman, known as StripMallGuy, is the founder of TownCentre Capital, a private equity firm focused on buying neighborhood strip centers across the United States. With over 20 years of retail real estate investing, he has completed over 45 acquisitions and raised more than $150M in LP capital, and has built one of commercial real estate's most followed voices on X, LinkedIn, and Instagram with over half a million followers.This episode was recorded live on the red carpet at the 4th Annual Real Estate Gala in New York City, co-hosted by Don Tepman and Bob Knakal.(00:00) – Tangent Joins Commercial Observer(01:40) – ICSC Vegas Panel & Live Podcasts (03:41) – Social Media & In-person Events as a Business Tool(03:59) – StripMallGuy's AI AHA Moment(04:18) – Why PropTech Is Hard(05:02) – Death of the Cold Call(5:33) - Last Tech Solution SMG Adopted(6:45) - Collaboration Superpower: Charlie Munger(07:31) – Rise of Tech Founders with CRE Backgrounds🏙️ Learn more: -Visit TownCentre Capital -Don Tepman on LinkedIn -StripMallGuy on X🏙️ Connect with Tangent: -Edward Cohen on LinkedIn -Zach Aarons on LinkedIn -Tangent on LinkedIn🏙️ Events coming up:-Residential Forum: in NYC on 5/28 -AI & Innovation Forum Q2: virtual on 6/10-Retail & Hospitality Forum: in NYC on 6/18-All upcoming eventsDisclaimer: Commercial Observer Tangent podcast is for entertainment and informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advice. Nothing contained on our program constitutes a solicitation, recommendation, endorsement, or offer by Tangent, Commercial Observer, MetaProp, or any third party guest to buy or sell any securities, public or private, other financial instruments or funds. 🏙️ Virtual Events:-AI & Innovation Forum: Multifamily: on 9/29-SFR / BTR Forum: on 10/22🏙️ In-person Events:-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-Finance Forum: in NYC on 11/3-All upcoming Commercial Observer events🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn
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  AI, Tech Adoption, the Future of CRE & Building Relationships | Live from the Real Estate Gala ft. ButterflyMX, Hoya Capital, Crexi, CBRE, VryfID & More 04.05.2026 35min

  In this special episode of Tangent Proptech, Edward Cohen is on the red carpet at one of the most exclusive commercial real estate events of the year: the Real Estate Gala in New York City. This episode features rapid-fire conversations with founders, investors, brokers, developers, and operators across the proptech and commercial real estate ecosystem. A big focus of the evening was on AI. Namely, this question: how is AI being used in real estate right now? And possibly more front-and-center: what’s hype and what’s here to stay? From leasing and marketing to underwriting and financial modeling, this episode explores where artificial intelligence is already driving value in real estate, where it’s falling short, and how we can close the gap.(00:00) - Welcome to the Real Estate Gala Red Carpet Interviews (02:30) - Cyrus Claffey (ButterflyMX): AI Across Product, Marketing, & Operations (06:00) - Zach Molzer (Molzer Development) & Madi Bremer (CBRE): Networking & AI in Leasing (08:30) - Gabe Einhorn (VryfID): Content, Consistency, and AI Efficiency (10:00) - Kaylan Knitowski (Franklin Street): AI Workflows and Competing with Experience (13:30) - David Auerbach (Hoya Capital): Driving Tech Adoption in Real Estate (14:45) - Adam Steiner (Rick, Steiner, Fell, and Benowitz): Document Automation & Bridging Tech and Business (16:45) - Humberto Lopes (HL Dynasty, Gotham Housing Alliance): A Human-First Real Estate Perspective (19:15) - Jovian Lopes (Gotham Housing Alliance): AI for Research vs Human Relationships (21:00) - Lauren O’Breza (Foresite CRE): AI in Brokerage & Underwriting (24:30) - Pablo Barreiro (Fortec): Simplifying Tech Adoption & the Future of Financing (26:00) - Shanti Ryle (Crexi): AI Data Enrichment & Storytelling Advantage (30:30) - Rameen Inayat (Ryan): AI for Admin & Property Tax Insights (32:00) - Collaboration Superpower: Priya Parker 💚 Connect with Tangent:➡️ Edward Cohen on LinkedIn➡️ Zach Aarons on LinkedIn➡️ Tangent on LinkedInDisclaimer: Tangent podcast is for entertainment and informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advise. Nothing contained on our program constitutes a solicitation, recommendation, endorsement, or offer by Tangent, Camber Creek, MetaProp, or any third party guest to buy or sell any securities, public or private, other financial instruments or funds. 🏙️ Virtual Events:-AI & Innovation Forum: Multifamily: on 9/29-SFR / BTR Forum: on 10/22🏙️ In-person Events:-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-Finance Forum: in NYC on 11/3-All upcoming Commercial Observer events🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn
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  Your Façade Is Your Biggest Blind Spot. This Robot Uncovers It, with Verobotics CEO & Co-founder Ido Genosar 23.04.2026 41min

  Ido Genosar is the CEO and Founder of Verobotics, the pioneering robotics solution for building façade maintenance, inspection, and upkeep. Prior to this, he led innovation at Aluminium Construction, Israel’s biggest façade constructor. His diverse background in building exteriors, technology and global business development is at the core of his mission to solve deep-rooted inefficiencies with breakthrough innovation.(00:50) - “Miracle” Robotics(02:50) - What the Façade Robot Does(03:11) - Humanoids vs. Task-Specific Robots(04:28) - Why Robotics Demos Fail in the Real World(06:05) - VC Lens on Robotics(09:13) - Funding & Adoption Reality(12:48) - Façades as a Data Blind Spot(15:11) - Construction Signoff & Compliance(16:00) - Unions, Scaffolding & Safety(18:07) - New Data-driven Decisions(20:52) - Where's the Long-Term Value (29:33) - Humans in the Loop(31:48) - Best-Fit Buildings Today(33:03) - Robots in 5 to 10 Years(36:43) - Collaboration Superpower: Sir James Dyson, Leonardo Torres💚 Learn more:➡️ Visit Verobotics ➡️ Ido Genosar on LinkedIn💚 Connect with Tangent:➡️ Edward Cohen on LinkedIn➡️ Zach Aarons on LinkedIn➡️ Tangent on LinkedInDisclaimer: Tangent podcast is for entertainment and informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advise. Nothing contained on our program constitutes a solicitation, recommendation, endorsement, or offer by Tangent, Camber Creek, MetaProp, or any third party guest to buy or sell any securities, public or private, other financial instruments or funds. 🏙️ Virtual Events:-AI & Innovation Forum: Multifamily: on 9/29-SFR / BTR Forum: on 10/22🏙️ In-person Events:-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-Finance Forum: in NYC on 11/3-All upcoming Commercial Observer events🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn
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  Multifamily | 40% of Renters Can't Qualify, And You're Leaving Money on the Table, with Zach Schofel, Co-founder & CEO of Cosign & Principal at Eastman Residential 16.04.2026 32min

  Zach Schofel is the Co-Founder and CEO of Cosign, a data-driven guarantor platform helping property owners and managers boost economic occupancy while expanding housing options for renters. Cosign aims to redefine renter underwriting and help multifamily owners convert more demand into leases. He is also a Principal at Eastman Residential, the largest buyers of distress student housing in the country. He leads a portfolio of 3,000+ multifamily units across the US, with a focus on student housing and value-add multifamily strategies. (01:34) - The Eastman Residential Story (02:29) - Cosign Origin (03:39) - Limits of Credit Scores (06:46) - Fraud Screening Landscape (08:05) - Scale of the Problem (11:54) - Underwriting Signals (13:25) - Value creation in Multifamily tech (15:49) - How VC Underwrites Insurtech (18:06) - Feature: Blueprint: The Future of Real Estate 2026 in Vegas on Sep. 22-24 (20:35) - Cosign’s Differentiation (24:17) - Mark Cuban’s Investment (26:21) - AI in Operations(28:18) - Collaboration Superpower: Jared Kushner & Philip Hubert💚 Learn more:➡️ Visit Cosign➡️ Zach Schofel on LinkedIn💚 Feature:➡️ Blueprint - The Future of Real Estate - Register for 2026: The Premier Event for Industry Executives, Real Estate & Construction Tech Startups and VC's, at The Venetian, Las Vegas on September 22nd-24th, 2026. As a friend of Tangent, you can save $300 on your All-Access pass.💚 Connect with Tangent:➡️ Edward Cohen on LinkedIn➡️ Zach Aarons on LinkedIn➡️ Tangent on LinkedInDisclaimer: Tangent podcast is for entertainment and informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advise. Nothing contained on our program constitutes a solicitation, recommendation, endorsement, or offer by Tangent, Camber Creek, MetaProp, or any third party guest to buy or sell any securities, public or private, other financial instruments or funds. 🏙️ Virtual Events:-AI & Innovation Forum: Multifamily: on 9/29-SFR / BTR Forum: on 10/22🏙️ In-person Events:-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-Finance Forum: in NYC on 11/3-All upcoming Commercial Observer events🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn
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  The Future of CRE Transactions, Build vs. Buy in the AI Era & CRE's Operating System, with Crexi CTO Oded Noy 09.04.2026 43min

  Oded Noy is the Chief Technology Officer at Crexi, where he leads the development of technology transforming the commercial real estate industry. A serial entrepreneur, mentor, and investor, Oded previously co-founded TrueCar, helping scale it through its IPO, and has been a longtime managing partner at Amplify.LA, an early-stage venture fund. With a track record of building and advising high-growth SaaS companies, Oded brings deep expertise in scaling platforms, driving innovation, and building high-performing teams. Known for his philosophy that great work comes from being part of something bigger than yourself, he is also a passionate advocate for mentorship and developing the next generation of builders.(01:43) - Crexi's Evolution(02:55) - The CRE Info Problem(03:13) - Why Docs Create Bottlenecks(06:42) - Information vs Intelligence in CRE(08:54) - Proprietary Data Advantage (09:28) - Lessons from TrueCar for CRE(10:07) - Crexi Vault(11:25) - Becoming the CRE OS(13:56) - Build vs Buy in the AI Era(17:14) - Vibe Coding Inside Real Estate Firms(21:52) - Feature: Blueprint: The Future of Real Estate 2026 in Vegas on Sep. 22-24(22:43) - How AI Compresses Deal Cycles(24:29) - What Differentiates Winners in CRE(30:48) - What Gets Automated Next(35:39) - Collaboration Superpower: Geoffrey Hinton & Marcus Licinius Crassus💚 Learn more:➡️ Visit Crexi➡️ Oded Noy on LinkedIn💚 Feature:➡️ Blueprint - The Future of Real Estate - Register for 2026: The Premier Event for Industry Executives, Real Estate & Construction Tech Startups and VC's, at The Venetian, Las Vegas on September 22nd-24th, 2026. As a friend of Tangent, you can save $300 on your All-Access pass.💚 Connect with Tangent:➡️ Edward Cohen on LinkedIn➡️ Zach Aarons on LinkedIn➡️ Tangent on LinkedInDisclaimer: Tangent podcast is for entertainment and informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advise. Nothing contained on our program constitutes a solicitation, recommendation, endorsement, or offer by Tangent, Camber Creek, MetaProp, or any third party guest to buy or sell any securities, public or private, other financial instruments or funds. 🏙️ Virtual Events:-AI & Innovation Forum: Multifamily: on 9/29-SFR / BTR Forum: on 10/22🏙️ In-person Events:-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-Finance Forum: in NYC on 11/3-All upcoming Commercial Observer events🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn
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  Powering CRE Operations & Tenant Experience at Scale, with Cove Co-founder & CEO Adam Segal 26.03.2026 34min

  Adam Segal is the Co-Founder and CEO of Cove, a property operations and tenant experience platform used across 3,500 buildings in the US, and 15% of office buildings in Manhattan, NYC. He started as an operator, building and managing a network of coworking spaces, which led to creating Cove as an in-house solution to run building operations more efficiently. Under his leadership, Cove has grown into a unified platform that replaces fragmented systems across access, maintenance, visitor management, and tenant engagement, and is trusted by major institutional owners including RXR, Silverstein, Nuveen, and Blackstone, powering operations in assets like Chicago's Willis Tower. Adam focuses on solving real operational problems for property teams first, then scaling those solutions across portfolios to improve efficiency, retention, and overall asset performance.(02:01) - From Coworking to Cove(03:19) - Platform & Asset Focus(05:08) - Willis Tower(07:05) - How Cove Wins Buildings(10:04) - Change Management Playbook(13:11) - Operational Blind Spots(15:46) - Owner vs 3rd-party Management(18:12) - Feature: CREtech New York on Oct. 20-21.(19:35) - How Tenants Use Cove(23:37) - AI in Property Operations(26:36) - Real-Time Feedback(29:05) - Staying Through Asset Sales(30:36) - Collaboration Superpower: Thomas A. Edison💚 Feature:➡️ CREtech - Join CREtech New York 2026 on Oct 20-21 for the largest Real Estate Meetings program. Qualified Real Estate pros get free full event pass plus up to $800 in travel and hotel costs. For 20% off on 'The Pass for Everyone', use code partnertangentproptech20 or click here.💚 Connect with Tangent:➡️ Edward Cohen on LinkedIn➡️ Zach Aarons on LinkedIn➡️ Tangent on LinkedInDisclaimer: Tangent podcast is for entertainment and informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advise. Nothing contained on our program constitutes a solicitation, recommendation, endorsement, or offer by Tangent, Camber Creek, MetaProp, or any third party guest to buy or sell any securities, public or private, other financial instruments or funds. 🏙️ Virtual Events:-AI & Innovation Forum: Multifamily: on 9/29-SFR / BTR Forum: on 10/22🏙️ In-person Events:-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-Finance Forum: in NYC on 11/3-All upcoming Commercial Observer events🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn
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  Why Retrofitting Existing Buildings is the Biggest Opportunity in Real Estate, with Adaptive Buildings CEO Brian Turner 19.03.2026 52min

  Brian Turner is the CEO of Adaptive Buildings (previously OTI), a master systems integrator that connects HVAC, lighting, and building systems into unified platforms to drive operational and energy efficiency, and ESG performance across the built environment. With over 30 years of experience in building automation, Brian has worked closely with major property owners to advance system integration and building data strategies. Prior to OTI, he led Controlco and later BuildingsIOT, where he helped shape the evolution of smart building infrastructure and IoT-driven operations.  At OTI, Brian is focused on transforming how buildings operate by bringing together fragmented systems into a single, intelligent layer—making buildings smarter, more efficient, and easier to manage.(01:40) - What's OTI (02:32) - 30 Years of Building Technology(04:13) - The Retrofit Opportunity(05:55) - Why LEED Performance Slips(07:03) - Investing in Energy Technology(11:17) - A Unified Brain for Buildings(14:48) - How OTI Engages Clients(16:08) - Product Roadmap(18:55) - Regulation vs Real Market Drivers(19:59) - Comfort Across Asset Classes(25:27) - Feature: Blueprint: The Future of Real Estate 2026 in Vegas on Sep. 22-24(26:19) - Local Law 97(27:49) - When Owners Take Action on Energy(34:33) - Split Incentives in Leases(38:12) - Passive House Needs Operational Technology(40:20) - Wireless & Lower Retrofit Costs(44:49) - Where AI Adds Value(48:20) - Collaboration Superpower: Albert Einstein and Claude Shannon💚 Learn more:➡️ Visit OTI➡️ Brian Turner on LinkedIn💚 Feature:➡️ Blueprint - The Future of Real Estate - Register for 2026: The Premier Event for Industry Executives, Real Estate & Construction Tech Startups and VC's, at The Venetian, Las Vegas on September 22nd-24th, 2026. As a friend of Tangent, you can save $300 on your All-Access pass.💚 Connect with Tangent:➡️ Edward Cohen on LinkedIn➡️ Zach Aarons on LinkedIn➡️ Tangent on LinkedInDisclaimer: Tangent podcast is for entertainment and informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advise. Nothing contained on our program constitutes a solicitation, recommendation, endorsement, or offer by Tangent, Camber Creek, MetaProp, or any third party guest to buy or sell any securities, public or private, other financial instruments or funds. 🏙️ Virtual Events:-AI & Innovation Forum: Multifamily: on 9/29-SFR / BTR Forum: on 10/22🏙️ In-person Events:-Institutional Investors & PE Forum: in NYC on 9/16-South Florida Capital & Development Forum: in Miami on 10/15-Finance Forum: in NYC on 11/3-All upcoming Commercial Observer events🏙️ Connect with Tangent:-Edward Cohen on LinkedIn-Zach Aarons on LinkedIn-Tangent on LinkedIn