HBR On Leadership

Эпизоды

• How Shake Shack Balanced Digitalization with Its Hospitality Ethos 27.05.2026 29мин

  Shake Shack started in 2001 as a hot dog cart in New York City’s Madison Square Park. It’s now a global fast-casual restaurant chain renowned for both quality and hospitality. In 2024, following a rapid rollout of digital tools like kiosks and mobile ordering, Chief Growth Officer Steph So found herself asking, had Shake Shack built a model that could truly scale, or one that still needed work? Harvard Business School professor Chris Stanton joins So and host Brian Kenny to discuss the case “Shake Shack’s Playbook for the Digital Era.” Together, they explore what it means to scale hospitality in a tech-driven industry and how Shake Shack is balancing brand values, digital adoption, and the evolving role of its frontline team.
• Getting Buy-In for Your Next Big Idea 20.05.2026 29мин

  Leaders are often called upon to pitch ideas to senior management about how to change the way their company does business. Perhaps you have proposed an improvement to an existing process, a new product, a technological tool, or a way to break into a different market entirely—with mixed results. In this conversation, Sue Ashford, professor at the University of Michigan’s Ross School of Business, and Ellen Bailey, former vice president of business and culture transformation at Harvard Business Publishing, give suggestions for framing those ideas so that executives buy into them, including the research findings they keep in mind, questions they ask themselves and others when vetting an idea, and what they learned from the times they fell short.
• Redefining What Efficiency Means in the Age of AI 13.05.2026 29мин

  What is the real definition of efficiency in a world powered by AI? What if it was quality, not quantity? Neuroscientist Mithu Storoni has researched how and when our brains are the most creative and truly productive at knowledge work. In this conversation, she shares how we can train our brains to be more effective at doing work that really matters. She explains how our brains tackle different kinds of work, how we can better schedule our days to align with those states of mind, and what this all means for leaders and organizations. Storoni is the author of the book "Hyperefficient: Optimize Your Brain to Transform the Way You Work".
• Communicating with Confidence When You’re Under Pressure 07.05.2026 34мин

  Communicating clearly sets you up to have the leadership impact and influence you need to drive change. But what if you’re running on empty? Expressing your ideas and giving direction when you’re sleep-deprived, burned out, or simply overwhelmed can feel nearly impossible. So, what helps? Leadership development coach Muriel Wilkins, author of Leadership Unblocked and host of the podcast Coaching Real Leaders, talks us through communication techniques that meet you where you’re at mentally and emotionally so that you can rise to the moment (even when you’re worried you can’t).
• Build Your Resilience in the Face of Tough Change 29.04.2026 25мин

  Difficult change is inevitable, but few of us have the skills to it navigate well. Dr. Maya Shankar, cognitive scientist and host of the podcast A Slight Change of Plans, shares ideas that can leaders understand, react, reframe, and better adapt to change in life or work. She offers evidence-based strategies for how leaders can build resilience in the face of personal, organizational, and technological upheaval while also finding paths to growth and learning. Shankar is author of the book The Other Side of Change: Who We Become When Life Makes Other Plans.
• Making the Shift from Individual Contributor to Leader 22.04.2026 38мин

  Once you’ve committed to a leadership role—whether formally or informally—getting everyone else at work to buy in requires relationship management. The steps to transition from individual contributor to leader can seem daunting, especially when so many aspects of work and the world are in a constant state of flux. How do you successfully shift the role you’re playing on your team? What sorts of conversations help clear the way? Is this transformation harder to make if you work remotely? To address these questions and more, we revisit a 2019 Women at Work interview with leadership development experts Amy Jen Su and Muriel M. Wilkins.
• Scaling a Business Beyond the Family Playbook 15.04.2026 31мин

  Johnson Security Bureau is one of the oldest Black-owned security firms in the United States, providing services to New York-area banks, public works, hospitals, transportation facilities, and other industries. In order to grow the business, CEO Jessica Johnson-Cope considered partnering with security firms in other states, something that threatened to put some of the company’s founding priorities on the back burner. In this conversation with host Brian Kenny, Harvard Business School Senior Lecturer Henry McGee and CEO Jessica Johnson-Cope discuss the leadership dilemmas the heart of the case “Johnson Security Bureau: Building Multigenerational Success.”
• Is Your Company Suffering from Initiative Overload? 08.04.2026 23мин

  Most organizations struggle to kill initiatives, even those that no longer support their strategy. Rose Hollister and Michael Watkins, consultants at Genesis Advisers, explore the problem of initiative overload and how it can trickle down to employeeds who are already dealing with more projects than they can handle or do well. They offer practical tips on how to truly prioritize your company’s most important initiatives—or risk losing top talent. Hollister and Watkins are the authors of the 2018 HBR article “Too Many Projects.”
• When You’re Worn Down—and Your Team Is Too 01.04.2026 23мин

  There’s nothing easy about being a manager today. But for team leaders who are feeling burnt out or overwhelmed with their job, workplace strategist Daisy Auger-Domínguez has advice on how to regain some of your joy at work. She recommends various techniques to incorporate optimism and well-being into your role. They include remembering your purpose, embracing a beginner’s mindset, keeping a folder of positive feedback as inspiration, and celebrating the contributions of team members. Auger-Domínguez is a workplace strategist, global people leader, and the author of the HBR article “Finding Joy as a Manager—Even on Bad Days.”
• The Most Successful Leaders Never Stop Learning 25.03.2026 27мин

  After leading Yum! Brands, which includes chains such as KFC, Pizza Hut, and Taco Bell, David Novak wanted to help others become better leaders. He believes the key is to put learning at the center of everything you do, whether you’re an entry-level worker or a C-suite executive. Novak outlines three main areas for learning and offers ideas on how the most effective leaders turn their learnings into action, something that takes insight and practice. Novak wrote the book How Leaders Learn: Master the Habits of the World’s Most Successful People.
• What It Takes to Execute a Successful Company Turnaround 18.03.2026 29мин

  If a company starts to veer off track, whether amid technological change, marketplace conditions, or otherwise, it is daunting to get back on a path to growth. But big turnarounds are possible, provided you have the right team and mindset. When he was president and CEO of Marvel, Peter Cuneo oversaw the resurgence and sale of the media company, but even before that he had a long track record for turning around many types of consumer-facing businesses at brands from Clairol to Black & Decker. He shares the strategies that work best for shaking up organizations and teams and boosting their performance.
• Looking Back on Nike’s Evolution from Startup to Global Enterprise 11.03.2026 19мин

  Phil Knight, co-founder, former CEO, and Chairman Emeritus of Nike, tells the story of starting the sports apparel and equipment giant after taking an entrepreneurship class at Stanford and teaming up with his former track coach, Bill Bowerman. Together, they changed how running shoes are designed and made. In this conversation from 2017, Knight reflects on the company’s enduring culture of innovation, as well as the company’s succession process for the CEO role.
• Why Storytelling Matters When Changing Company Culture 04.03.2026 31мин

  Jay Barney, a professor at the University of Utah’s David Eccles School of Business, studied leaders who successfully led culture change and found one thing in common: they created and spread authentic and memorable stories. The new stories then emanated throughout the workforce and rewrote the old narrative. Barney explains the six rules leaders need to follow to drive cultural change with storytelling.
• Combatting Cynicism in Your Organization 25.02.2026 29мин

  Around the world, we’ve become increasingly cynical about other people, public institutions, and corporations. Back in 2022, Edelman’s Trust Barometer found that nearly 60% of respondents across 27 countries reported that their default is to distrust. And that’s bad for business, says Stanford University associate professor of psychology Jamil Zaki. He says that cynics damage trust, and in workplaces they breed toxicity and lead to poor outcomes. He explains how to identify and change this kind of behavior at your organization. Zaki wrote the HBR article, “Don’t Let Cynicism Undermine Your Workplace.”
• Why Most Projects Fail—and How to Achieve Better Outcomes 18.02.2026 25мин

  Companies of every size in every industry and part of the world are basing more of their work around projects. And yet research shows that nearly two-thirds of those efforts fail. Antonio Nieto-Rodriguez, who has studied projects and project management for decades, explains how we can do better. He offers advice on the right way to frame projects, how to structure organizations around them, and pitfalls to avoid. Nieto-Rodriguez is the author of the Harvard Business Review Project Management Handbook and author of the article “The Project Economy Has Arrived.”
• Asking for Help When Others Look to You for Answers 04.02.2026 26мин

  Wayne Baker, professor emeritus at the Ross School of Business at the University of Michigan, has spent much of his career researching the best way to effectively ask for help at work. Whether you’re soliciting support on a tricky assignment or more resources for your team, it can feel uncomfortable to approach bosses and colleagues with hat in hand. But we rarely get what we need or want without asking for it. Baker highlights some of the most effective strategies for defining your goal, figuring out who to ask, and crafting your message so it will be positively received. He is also the author of the book All You Have to Do Is Ask: How to Master the Most Important Skill for Success.
• Where to Look for Ethical Risk Inside a Company 28.01.2026 24мин

  Eugene Soltes, professor at Harvard Business School, studies white-collar crime and has even interviewed convicts behind bars. While most people think of high-profile scandals like Enron, he says every sizable organization has lapses in integrity. He shares practical tools for managers to identify pockets of ethical violations to prevent them from ballooning into serious reputational and financial damage. Soltes is the author of the HBR article “Where Is Your Company Most Prone to Lapses in Integrity?”
• When Leading a Global Team, Don’t Leave Connection to Chance 21.01.2026 18мин

  Leading a team that spans countries and time zones brings communication challenges that go far beyond working remotely. Tsedal Neeley, a professor at Harvard Business School, explains why global teams are especially vulnerable to misunderstandings and why leaders often don’t realize there’s a problem until collaboration starts to suffer. Neeley shares advice on how leaders can reduce those misunderstandings by being intentional about how people communicate and connect.
• How to Speak with Confidence When You’re Put on the Spot 14.01.2026 29мин

  We all know that leaders need to captivate audiences and effectively convey their ideas. But not every speaking opportunity can be prepared and practiced. That’s why it’s so important to learn the skill of speaking off-the-cuff, and Matt Abrahams, lecturer at the Stanford Graduate School of Business and host of the podcast Think Fast, Talk Smart, has advice to help. He explains how to stay calm in these situations, craft a compelling message, and ensure you’ve made a good impression. Abrahams is author of the book “Think Faster, Talk Smarter: How to Speak Successfully When You’re Put on the Spot,” as well as the HBR article “How to Shine When You’re Put on the Spot.”
• How to Strengthen Your Focus When Demands Never Let Up 07.01.2026 26мин

  If you’re feeling distracted, mentally fogged, and unable to pay attention to the task at hand, you’re not alone. The human brain is highly susceptible to often unproductive mind-wandering, and modern technology has only made the problem worse. But we all know that the best work comes when you're able to really zero in on an idea or problem for a sustained period of time. So, we need better strategies for blocking out the external and internal noise. Dr. Amishi Jha, a neuroscientist and professor of psychology at the University of Miami and the author of “Peak Mind,” offers recommendations based on studies of people in some of the most high-pressure jobs in the world.