C-Suite Intelligence
The Miles Group
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CEOs running the world’s top companies don’t start out that way – they pull ahead of their peers with behaviors and practices that make them the “best of the best.” Stephen Miles and the team at TMG coach some of the world’s most successful executives, helping them continuously up their game even as business conditions grow more complex every day. Learn the secrets of the highest performers, and use this intelligence to power your career.
Эпизоды
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Seeing the Whole Field: Becoming An Enterprise Leader 23.06.2026 18минThe move from individual contributor to talent leader operating with an enterprise mindset is one of the most significant shifts leaders make. It’s not just about taking on more responsibility, but about changing how you create impact. Leaders are no longer driving results merely as individuals; they’re delivering outcomes through others while navigating complexity and competing priorities.In this episode, host Robert Williams sits down with TMG Senior Managing Directors John Nasr and Managing Director Billy Stern to explore what it really takes to make that transition successfully. They discuss what it looks like to inherit an existing management system, how to align with team expectations, and why developing “leadership range” is essential for long-term effectiveness.In this episode, we discuss:Making the transition from individual contributor to talent leaderHow to operate effectively in a matrix organizationBuilding influence through empathy, preparation, and stakeholder alignmentDelegating reversible “field general” decisions while holding onto irreversible “Pentagon general” choices Developing talent and reading the broader organizational field before acting
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The Problem with Performance Reviews 09.06.2026 20минPerformance reviews often fall short because they’re treated as a single conversation rather than the outcome of a year-long management process. When expectations aren’t clearly defined, and feedback isn’t captured along the way, reviews can become vague, shaped by recency bias, or less useful than they should be.In this episode, host Bobby Williams is joined by Taylor Griffin and Courtney Hamilton to discuss how leaders can run reviews that actually drive results. The conversation covers how to define clear standards, stay close to performance throughout the year, and turn the review itself into a forward-looking discussion about what comes next.In this episode, we discuss:Why reviews are often vague or overly influenced by recent eventsHow defining the “gold star” improves accountabilityThe “captain’s log” method for capturing performance examples throughout the yearHow to deliver feedback in a way that reduces defensiveness and drives change
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AI, Leadership, and the Future of Performance 26.05.2026 29минAI may be transforming how work gets done, but the fundamentals of leadership haven’t changed. Sound judgment, clear direction, and trust remain the true differentiators.In this episode, host Robert Williams sits down with Stephen Miles, Founder & CEO of TMG, and Taylor Griffin, Managing Partner, to explore how AI is reshaping work, leadership, and employee value. As intelligence shifts from a scarce resource to an abundant one, leaders are faced with a new challenge: redefining self-worth, productivity, and performance in an AI-enabled workplace.They discuss:How AI can elevate human capability by eliminating low-value workWhy judgment (not activity) will become the new measure of performanceThe organizational shifts required in an AI-enabled workplaceBreaking down silos between HR, technology, and leadership
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Turning Tension into Trust: Leading Under Pressure 12.05.2026 16минHigh-pressure environments have a way of bringing real team dynamics to the surface. When deadlines loom and priorities pile up, conflict can either pull a team apart or strengthen trust, alignment, and performance.In this episode, host Robert Williams is joined by TMG’s Liz Kelly and John Nasr to discuss what leaders can do when the pressure is on and the team starts feeling the strain. Liz and John share what effective conflict management looks like in the real world, how trust is built through clarity and consistency, and what it takes to create an environment where people can collaborate instead of compete. They also unpack the role of a growth mindset, how “healthy tension” can actually make teams stronger, and the practical ways leaders can reduce stress, clarify priorities, and keep everyone moving in the same direction.In this episode, we discuss:Building trust through clear roles, expectations, and accountabilityWhy cross-functional collaboration tends to break down under pressure (and how to fix it)The difference between unhealthy conflict and healthy tensionTechniques for reducing team stress and maintaining focus on priorities
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Making the Most of Your Coaching Relationship 28.04.2026 15минCoaching has become part of the leadership operating model at the top of organizations. What used to be perceived as a corrective measure is recognized as an investment in leadership -- a disciplined way to strengthen individual decision-making, accountability, performance, and support overall leadership effectiveness.In this episode, host Robert Williams is joined by TMG Managing Directors Liz Kelly and Stephanie Loquvam to explore the benefits of professional coaching for senior leaders. Drawing on recent Stanford research co-authored by our CEO, Stephen Miles, they examine why coaching adoption has increased significantly in recent years and how to make coaching sessions most productive. The conversation focuses on approaching coaching with intention, preparing thoughtfully, setting clear priorities, and maintaining continuous engagement.In this episode, we discuss:● Why coaching is critical for leaders● How preparation and clear priorities drive more effective coaching relationships● The role of accountability and vulnerability in leadership development● Using data and feedback to strengthen coaching outcomes
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New Member = New Team 14.04.2026 24минWhen a new team member joins, leaders often focus on getting the individual up to speed while overlooking the broader impact on the rest of the team. Over time, this can create misalignment and friction within team dynamics, even when performance might appear strong on the surface.In this episode, TMG’s Robert Williams is joined by Courtney Hamilton and John Nasr to look at what happens to the team as a whole in these moments. They explore the idea of “new member, new team,” challenging the assumption that teams change only when leadership does. They also discuss how leaders can use these moments to reset norms and clarify expectations.In this episode, we discuss:Why every new hire reshapes team dynamicsThe importance of revisiting and documenting team normsCommon leadership mistakes during onboarding and team transitionsUsing onboarding to strengthen cohesion and performance
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Beyond Labels: Leading a Multigenerational Workforce 31.03.2026 20минWith four generations now working side by side, leaders are being challenged to rethink how they communicate, motivate, and build trust across different work styles and expectations.In this episode, host Bobby Williams speaks with Taylor Griffin and Courtney Hamilton about managing multiple generations in today’s workplace. They explore why flexibility is more important than generational labels, how context-rich communication and clear expectations reduce friction, and what predictable leadership routines look like in high-performing, multigenerational teams.Join us as we discuss:Leading across Baby Boomers, Gen X, Millennials, and Gen ZFocusing on individual motivation rather than generational stereotypesBuilding trust through transparency and consistent leadership routinesUsing detailed feedback and context-rich communication to align teams
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Protecting Time at the Top 17.03.2026 18минSenior leaders are often pulled in countless directions, responding to stakeholders, managing fast-moving priorities, and trying to stay focused amid constant fragmentation. Over time, this can dilute impact, pulling even the most capable leaders away from high-value work.In this episode, TMG’s Robert Williams, Taylor Griffin, and John Nasr explore what it means to prioritize at the executive level. They break down how leaders determine the work only they can do, what should be delegated, and what can be eliminated altogether. Through the lens of ruthless and dynamic prioritization, they discuss how senior leaders protect their time, clarify expectations, and stay focused on the outcomes that actually matter.In this episode, we discuss:Creating a clear framework for owning, delegating, and eliminating workProtecting time and attentionAligning stakeholders around critical prioritiesStaying flexible and adaptive as demands and circumstances shift
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The Board’s New Mandate: Enterprise-Wide Talent 03.03.2026 22минBoards are taking a more active role in overseeing talent, expanding their focus from CEO succession into examining leadership strength across the enterprise.In this episode, TMG’s John Nasr and Eric Shor examine how directors are partnering more closely with CHROs, connecting people decisions to business strategy, and evolving compensation committees into true “People Committees.” They share how leading Boards are developing structured, forward-looking processes to assess readiness, strengthen succession depth, and link talent planning directly to long-term value creation.Join us as we discuss:The shift from CEO succession to enterprise-wide talent strategyPartnering with HR leaders to align people and business strategyCreating repeatable processes for evaluating and developing top talentBest practices for executive-board engagement
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Leading with an Enterprise Lens 17.02.2026 19минAs leaders rise, they must shift their focus from leading a team to shaping the business. Success at the top depends on how well they see across the enterprise, not just how well they manage their own business or function.In this episode, John Nasr and Stephanie Loquvam break down what it means to operate with an enterprise lens. Through the idea of “T leadership,” they explore how leaders balance deep expertise with broad alignment across peers and business units. Enterprise leadership requires influence, trust, and collaboration, qualities that translate individual results into collective progress across the organization.The conversation explores how senior leaders can:Build credibility across functions and business unitsMap stakeholders and influence outcomesEarn trust through consistent, transparent behaviorsShift from driving team results to co-authoring enterprise success
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Using Influence to Drive Outcomes 03.02.2026 24минHave you ever left a meeting thinking everyone was on board, only to realize weeks later that nothing is actually moving forward? In this episode, TMG’s John Nasr and William “Billy” Stern unpack what it really takes to build influence. Real influence isn’t about making a strong argument in the room. It comes from understanding the people around you, earning their trust, and creating the conditions for shared ownership. The episode explores how to align priorities, socialize ideas, and co-author solutions with peers across roles and departments.Join us as we discuss:The role of trust and empathy in executive buy-inBuilding influence through everyday interactionsNavigating decentralized and matrixed teams
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Raising the Bar: Leading with a Growth Mindset 20.01.2026 17минAt the CEO level, a growth mindset shows up in how leaders think, act, and respond under pressure. It also shapes how they learn, solve hard problems, and set the tone for resilience and accountability. In this episode, Stephen Miles and Taylor Griffin talk about how growth-minded CEOs stay curious, take on challenges early, and lead their teams through uncertainty with clarity and composure. They share how this mindset drives better judgment, sharper decision-making, and stronger performance across the organization.Join us as we discuss: How top CEOs keep learning, even in areas where they’re already experts Learning to act on "whiffs of smoke" before they turn into full-blown crises Staying calm under pressure and turning setbacks into progress
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Five Trends Reshaping Executive Leadership 09.09.2025 32минThe role of the senior leader is changing at an unprecedented rate. From tech disruption to talent strategy, five major trends are redefining what it takes to guide organizations forward. In this episode, Stephen Miles and Taylor Griffin examine how technology is transforming every business model, why organizations are moving faster and flattening, what it means for leaders to continually raise the bar for themselves and their teams, and more. They also dive into the new realities of talent strategy and the critical role of resilience in day-to-day leadership.Join us as we explore:Why staying curious and close to the work matters more than everHow AI and data are reshaping talent strategy and organizational planningThe impact of faster, flatter structures on decision-making and team dynamicsHow ambition and resilience are defining the next generation of leaders
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Promotable vs. Ready 26.08.2025 16минHigh performers often reach a point in their careers where forward momentum slows down. Promotions that once followed a steady rhythm now come with higher stakes, less predictability, and more scrutiny. In this episode, TMG’s Taylor Griffin and Maizie Nelson explore what really changes as leaders rise, and why strong performance alone isn’t always enough to signal readiness for the next step. They unpack the shift from execution to influence, share how to assess whether someone is truly prepared for an expanded scope, and offer a new lens for thinking about growthJoin us as we discuss:Why career progression slows as the stakes get higherHow to assess real readiness vs. potentialHow to reframe “staying put” as a strategic move
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Culture Is What Leaders Let Happen 12.08.2025 18минCompany culture is shaped by what leaders do, not just what they say. In this episode, TMG’s Robert Williams sits down with Taylor Griffin and Liz Kelly to talk about how culture takes root through behavior. They explore how leadership choices—what gets rewarded, what gets overlooked, and how decisions are made—send powerful cultural signals. The conversation looks at how consistency shapes culture and how leaders can use regular moments, such as team meetings and one-on-ones, to reinforce values in meaningful ways.Join us as we discuss:How leaders shape culture, often without realizing itWhy consistent behavior carries more weight than messagingSimple, effective ways to reinforce culture across teams and locations
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Feedback at the Top: Why Great Leaders Keep Listening 29.07.2025 31минCoachability is one of the clearest differentiators between leaders who continue to rise and those who hit a ceiling. In this episode, TMG Senior Managing Directors Courtney Hamilton and John Nasr unpack why this quality is more critical than ever for top executives.They explore the difficulty of staying truly open to feedback in the high-pressure, high-stakes world of senior leadership. Drawing on deep experience working with high-growth companies, they share how executives can stay aligned with evolving business demands while continuing to grow, and how leaders can shape cultures where honest, peer-driven feedback leads to real development.Join us as we discuss:What coachability really looks like at the senior levelWhy honest feedback gets harder to come by the more senior you getHow to break free from a stasis mindset and keep growing
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Is Your Leadership Model Built to Scale? 15.07.2025 21минAs companies scale, the way decisions get made can either accelerate progress or create hidden drag. Early-stage models that depend on a few senior leaders making most calls eventually slow things down. In this episode, TMG’s Taylor Griffin and Courtney Hamilton explore how organizations can build decision-making systems designed for growth.They discuss why the common "hub and spoke" model creates bottlenecks and how distributed leadership can drive both speed and alignment. The conversation focuses on how leaders can create clarity around ownership, accountability, and process without losing visibility or control.Join us as we discuss:Why centralized decision-making holds back growthWhat it takes to transition to a distributed leadership modelHow clarity and accountability drive speed and trustThe leadership shifts required to delegate decisions without losing alignment
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Battery Life: Managing Energy 01.07.2025 21минIn this episode, TMG’s Liz Kelly and John Nasr explore a leadership skill that rarely gets the attention it deserves: managing energy. They look at how a leader’s energy shows up across internal meetings, client engagements, and executive forums and how it shapes the way others experience their leadership.Drawing on their coaching work with senior executives, Liz and John discuss how staying consistent in your presence and tone helps build trust, especially in high-pressure moments. They offer practical tools to help leaders prepare for key interactions, reset between meetings, and bring clarity and focus to every conversation. Join us as we discuss:How energy shapes leadership impact across every settingWhy consistency and predictability build trust under stressSimple ways to reset between meetings and stay focused
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Built on Trust: How Leaders Drive Performance 17.06.2025 35минIn this episode, Courtney Hamilton and John Nasr explore how trust shows up on high-performing teams and why it’s a critical part of effective leadership. They break down the core components of trust, including credibility, reliability, and interpersonal connection, and explore how consistent leadership behavior directly impacts team alignment and results. Courtney and John also share actionable tools like the “ask me, tell me” framework and discuss how cross-functional collaboration, humility, and intentional communication create a culture of accountability and shared success.Join us as we discuss:How consistent leadership builds lasting trust across teamsWhy vulnerability and humility are essential for high-impact leadersHow trust fuels collaboration, commitment, and results
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Making Room to Lead 03.06.2025 25минIn this episode, John Nasr and Liz Kelly explore the traits that distinguish top-performing leaders—and how those traits help build team capacity. They cover why a strong management operating system drives consistency, how effective delegation allows leaders to focus on strategic priorities, and what it takes to run purposeful and efficient meetings. John and Liz also discuss how to balance your team with the right mix of high-potential talent and steady anchors, the importance of staying ahead of the curve, and why an empathetic, outward-focused mindset fuels growth and performance.Join us as we discuss:How to build a management system that drives predictability and reduces noiseHow to lead meetings that actually move work forwardWhy team balance and proactive leadership are essential to scaling success
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