Medical Money Matters with Jill Arena

Эпизоды

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  Episode 195 | Are You Prepared? Business Continuity for Your Practice with Chris Riccardi 18.08.2026 31мин

  Send us Fan Mail What happens to your medical practice when the unexpected happens? Whether it's a cyberattack, natural disaster, prolonged power outage, staffing crisis, or another major disruption, every medical group needs a plan to continue caring for patients while protecting its people, operations, and financial stability. In this episode of Medical Money Matters, I welcome Christopher Riccardi, CHSP, CHEP, CHCM-SEC, Manager of Emergency Management and Business Continuity at Rady Childr...
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  Episode 194 | Most of Your Visits are Actually 4's - Why Is Everyone Still Coding 3's? 11.08.2026 21мин

  Send us Fan Mail What if I told you that you could increase your income by thirty thousand... fifty thousand... maybe even eighty thousand dollars a year... without seeing a single additional patient? Would you believe me if I told you the answer isn't working harder, squeezing in one more patient, staying later at the office, or sacrificing another evening with your family? What if I told you the answer is simply documenting the work you're already doing and allowing yourself to be paid appr...
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  Episode 193 | The Uneven Playing Field in Medical Construction: A Conversation with Jim Lampus 04.08.2026 30мин

  Send us Fan Mail Planning a medical office construction or renovation is one of the largest investments most physician owners will ever make—but it's also one of the least familiar. The difference between a project that finishes on time and on budget and one that's plagued by delays, change orders, and escalating costs often comes down to one thing: preparation. In this episode of Medical Money Matters, I sit down with my good friend Jim Lampus, co-founder of Norwest Contractors and DesignLab...
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  Episode 192 | Why "I Don't Know" May Be the Three Most Powerful Words You Can Use 28.07.2026 20мин

  Send us Fan Mail Have you ever stopped and asked yourself, "When was the last time I said, 'I don't know'…and actually meant it?" Think about that for just a moment. For many physicians, those three words almost feel forbidden. They can make you uncomfortable. They can even make you feel vulnerable. From the very first day of medical school, you were taught that your job was to know. You memorized anatomy, physiology, pharmacology, pathology, and thousands upon thousands of facts. During resi...
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  Episode 191 | Your Next Patient May Discover You on a Podcast: A Conversation with Bret Gregory of Dr. Talks 21.07.2026 32мин

  Send us Fan Mail In today's digital world, your reputation extends far beyond the walls of your practice. Patients, referral partners, and even future opportunities are increasingly shaped by what people find—and don't find—about you online. In this episode of Medical Money Matters, I'm joined by Bret Gregory, founder of DrTalks.com, to discuss why building a personal brand is no longer optional for today's physicians. Bret shares how podcast interviews have become one of the most authentic a...
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  Episode 190: It Depends: Legal Counsel as a Trusted Advisor: A Conversation with Joe Carlisle 14.07.2026 37мин

  Send us Fan Mail Most physician owners don't think about calling an attorney until something has gone wrong. But what if your legal counsel could help you avoid problems before they ever happen? In this episode of Medical Money Matters, I have the pleasure of welcoming my good friend, Joe Carlisle, partner at Dunn Carney LLP, for a conversation about the role legal counsel should play in every successful medical practice. Joe shares practical advice on how physicians and healthcare leaders ca...
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  Episode 189: Your Staffing Problem Isn't a Staffing Problem—It's a Systems Problem 07.07.2026 15мин

  Send us Fan Mail Have you ever looked around your practice and wondered why good people keep leaving? Maybe you've blamed the job market, younger generations, higher salaries across town, or the simple fact that healthcare has become harder than ever. While all of those things certainly play a role, what if I told you that your staffing problem isn't really a staffing problem at all? More often than not, turnover is actually a systems problem. Practices with strong systems consistently retain...
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  Episode 188: Behavioral Health Belongs Here: Integrating It into Your Practice with Ed Speedling 30.06.2026 28мин

  Send us Fan Mail Behavioral health is no longer a "nice to have"—it's an essential part of delivering high-quality, patient-centered care. In this episode of Medical Money Matters, Jill Arena welcomes healthcare executive and behavioral health expert Ed Speedling (MSW, MHA, FACHE), President of ES Healthcare Consulting. Drawing on decades of leadership experience, Ed shares why integrating behavioral health into primary care is one of the most important opportunities facing medical practices ...
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  Episode 187: The Blame Game and Why a Culture of Accountability is the Antidote 23.06.2026 27мин

  Send us Fan Mail What if the biggest threat to your medical practice isn't declining reimbursement, staffing shortages, rising expenses, or even physician burnout? What if it's the culture you've unintentionally created? That may sound dramatic, but after working with hundreds of physician practices across the country, I've seen something over and over again. Practices spend enormous amounts of time worrying about external threats while overlooking the internal dynamics that are quietly drain...
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  Episode 186: Your Revenue Cycle Is Talking — Are You Listening? 16.06.2026 19мин

  Send us Fan Mail If I walked into your organization today and asked you one simple question — “What is your revenue cycle trying to tell you?” — would you know the answer? Not your collections rate. Not your days in A/R. Not your monthly deposits. I mean the deeper answer. What operational stories are hiding inside your numbers right now? Because most healthcare organizations still think about revenue cycle as a billing department function. Claims go out. Payments come in. Denials get worked....
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  Episode 185: Busy, Burned Out, and Barely Profitable? Here’s What High-Performing Groups Do Differently - Part 2 09.06.2026 14мин

  Send us Fan Mail Last week, we talked about some of the biggest differences between struggling medical groups and high-performing organizations. We discussed long-term thinking, strategic staffing, operational intelligence, investment philosophy, and diversified revenue streams. And today, we’re continuing that conversation — because once organizations begin growing successfully, entirely new challenges emerge. Growth sounds exciting. But growth without infrastructure creates chaos very quick...
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  Episode 184: Busy, Burned Out, and Barely Profitable? What Top Groups Do Differently - Part 1 02.06.2026 17мин

  Send us Fan Mail Why do some medical groups thrive while others constantly struggle — even in the same market? Have you ever looked at two practices in the same city, with similar physicians, similar patient populations, and similar payer contracts… and wondered why one group seems calm, strategic, financially healthy, and growing — while the other feels stressed, chaotic, reactive, and constantly fighting fires? That difference is rarely luck. High-performing medical groups think differently...
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  Episode 183: The Million Dollar Problem No One’s Talking About: Physician Undercoding 26.05.2026 22мин

  Send us Fan Mail What if your organization’s biggest revenue problem has nothing to do with payer contracts? Think about that for a moment. Because in healthcare, we spend enormous amounts of time obsessing over payer negotiations, denials, collections, reimbursement schedules, staffing ratios, labor costs, and operational efficiency. Entire leadership meetings are devoted to squeezing another one or two percent out of contracts. But what if the revenue problem starts long before the claim is...
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  Episode 182: How to Harness Data Abundance with AI: A Conversation with Saurabh Gupta, MD 19.05.2026 38мин

  Send us Fan Mail In this episode, I sit down with Saurabh Gupta, MD — physician, healthcare technology executive, and Founder & CEO of CorMetrix — for a timely conversation about the explosion of healthcare data and how artificial intelligence can help physicians and healthcare organizations make sense of it. With decades of experience spanning clinical medicine, enterprise healthcare technology, data strategy, and innovation, Dr. Gupta brings a unique perspective to the intersectio...
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  Episode 181: The Power of Private Practice: Why Independence, Community, and Connection Still Matter 12.05.2026 19мин

  Send us Fan Mail Today I want to talk about something that is deeply important to me, and I suspect deeply important to many of you listening today — the future of independent private practice, and why community matters now more than ever. This past weekend, we gathered in Portland, Oregon for the Caduceus Masquerade Ball, a celebration of independent medicine and the people who dedicate their lives to caring for our communities. And honestly, it was extraordinary. The room was filled with ph...
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  Episode 180: Drowning in Reports, But Still Guessing? How to Turn Practice Data Into Real Decisions 05.05.2026 14мин

  Send us Fan Mail Today we’re talking about something that is hiding in plain sight in almost every practice I work with—and that is your data. Because here’s the truth: most practices are sitting on a goldmine of data inside their EMR and practice management system… but very few are actually using it to make better business decisions. You’ve got reports. You’ve got dashboards. You’ve got numbers. But if you’re like most physicians and practice leaders, you’re still asking: what does this actu...
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  Episode 179: Stop Wasting Conferences: How to Get Real Value from Every Event 28.04.2026 17мин

  Send us Fan Mail It’s conference season—and calendars are filling up fast. Flights are getting booked, hotels are getting reserved, registration fees are getting approved, and calendars are getting blocked off for a few days away from the practice. And if you’re like most physicians and practice leaders, there’s a mix of emotions. Maybe a little excitement. Maybe a little overwhelm. Maybe even a quiet question in the back of your mind… Is this actually worth it? Because when you really step b...
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  Episode 178: If You Didn’t Say It, It Didn’t Happen: The Hidden Risk of Ambient Scribes 21.04.2026 17мин

  Send us Fan Mail Ambient scribes are one of the most exciting developments we’ve seen in clinical workflows in years. They promise less typing, less burnout, and more meaningful connection with patients. And for many physicians, that alone feels like a long-overdue shift in the right direction. But here’s the question: are they actually capturing the full clinical and financial story of the visit? Because what I’m seeing, across practices of all sizes, is that while ambient scribes are ...
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  Episode 177: Did You Really Get Paid? Reconciliation in Practice Finance: A Conversation with Sasha King of Anatomy 14.04.2026 29мин

  Send us Fan Mail How do you know if you really got paid? Reconciliation between bank deposits, practice management system payment posting and accounting system totals is one of the most persistent—and often overlooked—challenges in healthcare operations. And it's a fantastic internal control. In this episode, I sit down with Anatomy’s CEO Sasha King to discuss how groups should automate bank deposits, strengthen internal controls, and bring much-needed clarity to the reconciliation process. I...
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  Episode 176: Social Media: Friend or Foe for Your Practice? 07.04.2026 14мин

  Send us Fan Mail Today we’re talking about something that tends to bring up a mix of reactions for physicians and practice leaders, and that is social media. For some of you, this feels like something you know you should be doing more with, but it keeps getting pushed down the list. For others, it feels like noise or distraction, and you’re not convinced it really matters. And for a few of you, you’ve probably seen enough examples to feel a little cautious—maybe even concerned—about the risks...