Coaching for Leaders

Coaching for Leaders

Dave Stachowiak
Shteti Shtetet e Bashkuara
Gjuha EN-US
Episode 788
I/E fundit 20.07.2026

Leaders aren't born; they're made. Many leaders reach points in their careers where what worked yesterday doesn't work today. This Monday show helps leaders thrive at these key inflection points. Independently produced weekly since 2011, Dr. Dave Stachowiak shares insights from a decade of leading a global leadership academy, plus more than 15 years of leadership at Dale Carnegie. Bestselling authors, proven leaders, expert thinkers, and deep conversation have attracted 50 million downloads and over 300,000 followers.

Episodet

  • 792: Create Leadership Paths That Work for Everyone, with Ludmila Praslova 20.07.2026 39min
    Ludmila Praslova: The Canary Code Ludmila Praslova is a Professor of Industrial-Organizational Psychology at Vanguard University of Southern California and regularly writes for Harvard Business Review, Fast Company, Psychology Today, and Forbes. She’s the recipient of the 2025 Talent Award from Thinker50 and has been named a LinkedIn Top Voice. She is the author of The Canary Code: A Guide to Neurodiversity, Dignity, and Intersectional Belonging at Work (Amazon, Bookshop)*. We’ve all seen career paths that sound like this: analyst 1, analyst 2, senior analyst, lead analyst, manager of analysts, etc. Those paths to leadership work for some people, but they don’t work for others. In this conversation, Ludmila and I explore how to create leadership paths that work for everyone. Key Points Canaries were used in coal mines because they were more sensitive to early indicators of problems – in a way that helped everyone. The same is often true for neurodivergent leaders in organizations. The “ideal leader” is a myth. If we are honest, no individual fits the ideal profile. Having different paths to leadership makes more sense in a complex world. Many of the best leaders are specialists in something. Instead of looking for “culture fit,” challenge yourself and your organization to do a “culture add.” Neurodiverse leaders can be less susceptible to bias and have higher levels of divergent thinking – huge benefits strengths for many organizations. In addition to people management, consider paths for leadership that focus strength and skill on system and process, strategy, expertise, though leadership, global leadership, and creative ideation. Making the workplace more accessible and equitable for one population almost always makes it better for everyone. Resources Mentioned The Canary Code: A Guide to Neurodiversity, Dignity, and Intersectional Belonging at Work by Ludmilla Praslova (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Mindset Leaders Need to Address Burnout, with Christina Maslach (episode 608) The Neurodiversity Edge in Organizations, with Maureen Dunne (episode 694) How to Motivate Younger Employees, with David Yeager (episode 775) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
  • 791: The Messy Intersection of AI, Work, and People, with Joanna Stern 13.07.2026 33min
    Joanna Stern: I Am Not a Robot Joanna Stern is an Emmy Award-winning technology journalist who was previously the personal technology columnist at The Wall Street Journal. For many years, she has been one of the most recognizable and entertaining voices in consumer tech, and she just recently launched her own media company and YouTube channel called New Things. Her new book is I Am Not a Robot: My Year Using AI to Do (Almost) Everything (Amazon, Bookshop)*. What if you decided to go to AI first for virtually everything in your life? Joanna Stern decided to do exactly that and captured it all in her recent book. In this episode, we explore how those implications are showing up for a lot of us in the workplace. Key Points Customer service functions are one of many places where organizations are already using AI to supplement or replace work that people used to do. Some aspects of AI work are preferred by both customers and employees. For others, having people in the loop is essential. AI may eliminate some jobs and hiring. It also presents an opportunity to create work that is more interesting. For many aspects of work and research, AI is useful as a “first pass” that helps the human spend more time doing the things that humans do. The AI pushback is real and helpful. It allows us to grapple with how we use new technology and the best way for it to show up in our work and lives. Resources Mentioned I Am Not a Robot: My Year Using AI to Do (Almost) Everything by Joanna Stern (Amazon, Bookshop)* New Things by Joanna Stern Related Episodes Principles for Using AI at Work, with Ethan Mollick (episode 674) Becoming an AI-Savvy Leader, with David De Cremer (episode 710) Using AI to Make Networking Easier, with Ruth Gotian (episode 766) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
  • 790: How to Help a Team Flourish, with Daniel Coyle 06.07.2026 39min
    Daniel Coyle: Flourish Daniel Coyle is the New York Times bestselling author of The Culture Code, which was named Best Business Book of the Year by Bloomberg, BookPal, and Business Insider. He has served as an advisor to many high-performing organizations, including the Navy SEALs, Microsoft, Google, and the Cleveland Guardians. His newest book is Flourish: The Art of Building Meaning, Joy, and Fulfillment (Amazon, Bookshop)*. When teams really thrive, it isn’t about luck or simply optimizing systems. Instead, it’s about intentionally creating spaces for connection, agency, and shared growth. In this conversation, Daniel and I discuss where to begin to help a team flourish. Key Points Life (and leadership) is treasure creation, not a treasure hunt. Flourishing environments encourage experimentation, agency, and even mistakes, allowing ownership and innovation to thrive. If leaders think like designers, using questions and constraints, they will more likely unlock people’s full potential. Simple acts such as little “thank you’s” build psychological safety and lay the foundation for flourishing groups. Some of the world’s greatest innovations emerged from environments that welcomed surprise, cross-pollination, and flexibility. Value the art of asking good questions over having all the answers. Resources Mentioned Flourish: The Art of Building Meaning, Joy, and Fulfillment by Daniel Coyle (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes What Innovative Leaders Do Differently, with Linda Hill (episode 774) How to Help People Flourish, with Marcus Buckingham (episode 778) The Counterintuitive Secret to Creativity and Focus, with David Epstein (episode 789) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
  • 789: The Counterintuitive Secret to Creativity and Focus, with David Epstein 29.06.2026 39min
    David Epstein: Inside the Box David Epstein is the author of the #1 New York Times bestseller Range and The Sports Gene, both of which have been translated into more than 30 languages. He was previously the host of Slate‘s popular “How To!” podcast and a science and investigative reporter at ProPublica. His TED talks have been viewed more than 12 million times. His newest book is also a New York Times bestseller: Inside the Box: How Constraints Make Us Better (Amazon, Bookshop)*. It seems like we should be the most focused, creative, and innovative when we are the freest to do whatever we want. Turns out, it’s pretty much the exact opposite. In this conversation, David and I discuss why constraints make all the difference. Key Points Myth: we are most creative and innovative when we are most free. In fact, it’s the opposite. Given complete freedom, we tend to follow the path of least resistance. The Einstellung effect: employing only familiar methods even if better ones are available. General Magic (the most important technology company that nobody’s ever heard of) had virtually no constraints and ultimately produced nothing. Write down hypotheses and make commitments visible before you begin. Give people agency in creating constraints. If your organization or team was being handed off to someone else tomorrow, what’s the first thing the new leader would change? Consider making that change now. To avoid over-indexing on constraints, ask this question: “Could I still surprise myself?” Resources Mentioned Inside the Box: How Constraints Make Us Better by David Epstein (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Transform Your Limitations Into Advantages, with Mark Barden (episode 207) Help Your Brain Learn, with Lisa Feldman Barrett (episode 513) Get People Reading What You’re Sending, with Todd Rogers (episode 666) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
  • 788: How to Work with Poisonous People, with Leanne ten Brinke 22.06.2026 39min
    Leanne ten Brinke: Poisonous People Leanne ten Brinke is an Associate Professor at the University of British Columbia, where she directs the Truth and Trust Lab. Her research investigates trust, deception, and dark personality traits across diverse populations—from incarcerated individuals to hedge fund managers and politicians. She reveals how dark personality traits shape our institutions and relationships, while offering practical strategies to recognize and counteract their harmful influence. Her book is titled Poisonous People: How to Resist Them and Improve Your Life (Amazon, Bookshop)*. If you are a leader, you are going to deal with poisonous people. Sometimes they will show up as clients, sometimes your boss, sometimes your peers, and sometimes the people you manage. Regardless of where they show up, this conversation with Leanne will help you handle this tough dynamic. Key Points Dark traits exist on a spectrum. While only 1% of the population rises to a clinical level of psychopathology, 10-20% of the population has a dark personality profile. There are many more people with psychopathy per capita in senior management positions than in the general population. Poisonous people generally aren’t interested in shifting their personality. As such, you will not change them. Given that reality, aim to better manage the relationship. Establish clear boundaries with poisonous people and put things in writing you might normally assume. Dark personalities are really good at exploiting unspoken norms. Find ways to create win-wins with poisonous people. They don’t do well with trade-offs, because they don’t like to lose anything. Avoid face-to-face negotiations with them. Their charm and charisma will win you over in the moment. Text-based dialogue will help you objectively negotiate better. Use the carrot instead of the stick. Reward good behavior when it happens (just not by giving them power over others). Resources Mentioned Poisonous People: How to Resist Them and Improve Your Life by Leanne ten Brinke (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Handle a Boss Who’s a Jerk, with Tom Henschel (episode 164) How to Start Better With Peers, with Michael Bungay Stanier (episode 635) How to Show Up Authentically in Tough Situations, with Andrew Brodsky (episode 727) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
  • 787: Better Leadership Through Humor, with Chris Duffy 15.06.2026 38min
    Chris Duffy: Humor Me Chris Duffy is an award-winning podcaster, comedian, and television writer. He hosts the podcast How to Be a Better Human and you can find his comedic TED talk, “How to find laughter anywhere” online. He is the author of Humor Me: How Laughing More Can Make You Present, Creative, Connected, and Happy (Amazon, Bookshop)*. It sometimes seems like someone with a good sense of humor does everything a bit better. Perhaps leadership is no different – but it’s not about landing jokes. In this episode, Chris and I explore why everyday humor is all about paying attention and generosity. Key Points Humor might not make the list of top leadership competencies, but it helps you perform every other competency better. A good sense of humor is inherently generous. Effective humor isn’t landing the perfect joke or being the center of attention. It’s noticing the humor is everyday work and bravely calling attention to it. The first pillar of cultivating humor is simply being present. Start with times you are least present and most zoned out. Zero in with a “new bathroom” frame of mind. Celebrate the bad stuff and find humor in it. By doing so, you inherently help people appreciate excellence. Resources Mentioned Humor Me: How Laughing More Can Make You Present, Creative, Connected, and Happy by Chris Duffy (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Engage With Humor, with David Nihill (episode 235) Get Better at Deep Listening, with Oscar Trimboli (episode 408) How to Genuinely Show Up for Others, with Marshall Goldsmith (episode 590) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
  • 786: The Problem with Reorgs and How to Do Better, with Phil Le-Brun 08.06.2026 37min
    Phil Le-Brun: The Octopus Organization Phil Le-Brun is an executive in residence at Amazon Web Services and a former corporate VP and international CIO at the McDonald’s Corporation. He is a sought-after speaker and has been featured in Harvard Business Review, The Wall Street Journal, and The Guardian. He is the co-author with Jana Werner of The Octopus Organization: A Guide to Thriving in a World of Continuous Transformation (Amazon, Bookshop)*. Most of us have gone through some version of a reorg. A lot of leaders have also implemented their own reorgs. Sometimes they work. Many times, they don’t. In this conversation, Phil and I discuss what goes wrong with reorgs and how we can do better. Key Points Organizations traditionally looked like the tin man from The Wizard of Oz: perfectly planned, many interchangeable parts, not flexible. An octopus organization adapts, works independently to serve the larger whole, and is innately curious. A reorg that starts with an org chart misses the complex organic connections you are unlikely to fully understand. Prioritize structural stability while building internal flexibility. Nurture the complex informal human networks that deliver value. Be honest about objectives and communicate a reorg early. Engage people by starting with smaller-scale change. Clarify the problem to be solved instead of the structural “answer.” Resources Mentioned The Octopus Organization: A Guide to Thriving in a World of Continuous Transformation by Phil Le-Brun and Jana Werner (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Get the Ideal Team Player, with Patrick Lencioni (episode 301) How to Approach a Reorg, with Claire Hughes Johnson (episode 621) How to Help Employees Handle Tough Moments, with Anthony Klotz (episode 777) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
  • 785: Make Your Task List Work for You, with Liane Davey 01.06.2026 39min
    Liane Davey: Thoughtload For the past 25 years, Liane Davey has researched and advised teams on how to achieve high performance. She is the author of You First and The Good Fight and is a regular contributor to Harvard Business Review. She is the author of the new book Thoughtload: Manage the Madness and Free Your Team to Do Great Work (Amazon, Bookshop)*. We all love to hate our task lists. However, we can do a lot better with just a bit of strategy. In this conversation, Liane and I explore how to make our task list work for us instead of against us. Key Points Often it’s not really the workload that’s crushing – it’s more so the thinking about all the workload. That’s what thoughtload is. The problem with a to-do list is that everything goes on it. Thus, to-do lists are terrible for managing your attention. Instead of one task list, keep a limited amount of tasks on three priority lists. Category 1 list: your most important outputs and outcomes. Category 2 list: what you do to help others achieve their most significant outcomes. Category 3 list: administrative stuff. Four questions determine what gets on your lists: Important (an activity that will add value to a key output or outcome)? Urgent (something with growing negative consequences if you wait)? Targeted (a task that no one can do as efficiently or effectively as you)? Essential (core to creating the critical value, not just a nice-to-have)? Resources Mentioned Thoughtload: Manage the Madness and Free Your Team to Do Great Work by Liane Davey (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Scientific Secrets of Daily Scheduling, with Daniel Pink (episode 332) Align Your Calendar to What Matters, with Nir Eyal (episode 431) How to Take Back Your Evenings, with Guy Winch (episode 783) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
  • 784: How to Protect the Organization You Love, with Eric Ries 25.05.2026 38min
    Eric Ries: Incorruptible Eric Ries is the creator of the Lean Startup method, and the author of the New York Times bestseller The Lean Startup, The Leader’s Guide, and The Startup Way. Over the last two decades, his ideas about continuous innovation, long-term thinking, governance, and market reform have reshaped company building and management practices. He is the author of Incorruptible: Why Good Companies Go Bad…and How Great Companies Stay Great (Amazon, Bookshop)*. If you build a great organization, the predators will come. With the right principles in place, not only can you protect what you love, but help many people flourish because of it. In this conversation, Eric and I show you exactly where to start. Key Points Most leaders are one acquisition, one IPO, one board meeting away from seeing something they love turn into something they hate. If you build something great, they will come. The “they” are the predators who are willing to kill the golden goose. Financial gravity is the force no one controls but everyone obeys. Appreciating its realities and laws will help you build stronger. Rather than framing profit as good or bad, define profit as how you contribute to human flourishing. Harder is easier. Rather than viewing principles as a burden, the best leaders see principles as opportunities. Design the business model so the organization prospers only via mission attainment. Resources Mentioned Incorruptible: Why Good Companies Go Bad…and How Great Companies Stay Great by Eric Ries (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Doing Better Than Zero-Sum Thinking, with Renée Mauborgne (episode 641) Crafting the Modern Business Plan, with Seth Godin (episode 704) Notice Disruption and Innovate Through It, with Steve Blank (episode 761) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
  • 783: How to Take Back Your Evenings, with Guy Winch 18.05.2026 38min
    Guy Winch: Mind Over Grind Guy Winch is a psychologist and bestselling author who advocates for integrating the science of emotional health into our daily lives. His TED talks have attracted over 35 million views, and his books have been translated into more than 30 languages. He is co-host of the Ambie-nominated Dear Therapists podcast and the author of the book Mind Over Grind: How to Break Free When Work Hijacks Your Life (Amazon, Bookshop)*. Some of our parents got to work in the morning, put in a full day, and then by dinner time, didn’t think about work or do it until the next morning. That’s not reality for a lot of us today, so in this conversation, Guy and I explore what you can do to take back your evenings. Key Points Most work stress isn’t experienced at work. Healthy thinking is intentional and leads us somewhere useful. Unhealthy thinking (rumination) isn’t intentional and tends to repeat the same script. It feels more like unpaid work. To interrupt rumination outside of work, first label it and then associate it with disgust, disdain, and annoyance. Treat it like you would a skunk sitting next to you on the couch. Rituals help our brains make a distinction between time to work and time to recover. Rituals are most powerful when they invoke one or more of our five senses to signal a shift to our brains. Often we think of relaxation and recovery the same way our grandparents did who often did more manual work. Work today tends to be more mental and emotional, so indexing on ways to engage physically during recovery times is helpful. Rather than just assuming that doing nothing, sitting on a beach, or seeing the sights is the best vacation, consider engaging in the things you love that you normally don’t get to do. Resources Mentioned Mind Over Grind: How to Break Free When Work Hijacks Your Life by Guy Winch (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Align Your Calendar to What Matters, with Nir Eyal (episode 431) What to Do With Your Feelings, with Lori Gottlieb (episode 438) How High Achievers Begin to Find Balance, with Michael Hyatt (episode 522) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
  • 782: How to Help a Team Get Unstuck, with Gustavo Razzetti 11.05.2026 38min
    Gustavo Razzetti: Forward Talk Gustavo Razzetti is a culture change instigator, speaker, and CEO of Fearless Culture, a culture design consultancy. He helps leaders build teams that talk about what matters—even when it’s uncomfortable–through his books and tools, including the Culture Design Canvas. He is the author of Forward Talk: The Bold New Method for Getting Teams Unstuck (Amazon, Bookshop)*. The beauty of a team is that we can get so much more done with collaboration. It also means that sometimes we surrender our responsibility to others. In this conversation, Gustavo and I explore what to do when a team gets stuck. Key Points Conversations are the foundation of collaboration. Without them, teams quickly build conversational debt. We don’t stay silent because we’re scared. Rather, we stay quiet because we surrender our responsibility to others. Many of us overestimate our courage. We believe that we’ll say something, but studies show that often we do not. Forward Talk accomplishes two things: (1) addresses the real issue and (2) focuses on the future. See information as an opportunity instead of an obstacle. Courage can begin with admitting what you don’t know. Perspective is the choice to share your views instead of surrendering your judgment to social pressure. Responsibility is a commitment to understand the systemic issues instead of entering into blame. Resources Mentioned Forward Talk: The Bold New Method for Getting Teams Unstuck by Gustavo Razzetti (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Getting Better at Internal Communication, with Roy Schwartz (episode 687) Help Your Team Coach Each Other, with Keith Ferrazzi (episode 709) What Really Matters for Team Success, with Colin Fisher (episode 748) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
  • 781: Bonni and Dave Reflect on Recent Episodes 04.05.2026 39min
    Bonni Stachowiak: Teaching in Higher Ed Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide (Amazon, Bookshop)*. In this reflection episode, Bonni and I look back on recent past episodes and discuss questions, feedback, and insights that have surfaced from recent conversations. Key Points Dave responded to this question from Margaret Andrews: What does success look like for you? “You can have everything in life you want if you’ll just help enough other people get what they want.” -Zig Ziglar “Success is the progressive realization of a worthy ideal.” -Earl Nightingale Bonni responded to this question: What feedback have you received over the years about how your actions and behaviors impact others? Resources Mentioned To be of use by Marge Piercy Related Episodes How to Get Way Better at Accepting Feedback, with Sheila Heen (episode 143) Six Questions Every Leader Should Ask Themselves, with Margaret Andrews (episode 750) How to Lead a Meaningful Cultural Shift, with David Hutchens (episode 755) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
  • 780: Moving From Self-Sabotage to Self-Mastery, with Shirzad Chamine 27.04.2026 39min
    Shirzad Chamine: Positive Intelligence Shirzad has been the CEO of the largest coach training organization in the world. He has lectured on Positive Intelligence at Stanford University and has trained faculty at Stanford and Yale business schools. He is the author of The New York Times bestseller Positive Intelligence: Why Only 20% of Teams and Individuals Achieve Their True Potential and How You Can Achieve Yours (Amazon, Bookshop)*. By overusing our strengths, they can become our weakness. It’s just one of the many ways that leaders self-sabotage. In this conversation, Shirzad and I explore how to shift from self-sabotage to self-mastery. Key Points Most men lead lives of quiet desperation and go to the grave with the song still in them. -Henry David Thoreau We are all a mixed bag of Darth Vader (saboteur) and Jedi knight (sage). By overusing a strength, you turn it into a weakness. Rather than attempting to eliminate all our saboteurs, it’s more helpful to be intentional about quieting them down. The four most common saboteurs that show up for leaders are Controller, Stickler, Hyper Achiever, Hyper Rational. Sage perspective: Every outcome or circumstance can be turned into an opportunity. A 10-second brain shift can help quiet your mind and engage the sage. One way to do this is to rub your fingers together and notice the friction to get your mind out of autopilot. Resources Mentioned Positive Intelligence: Why Only 20% of Teams and Individuals Achieve Their True Potential and How You Can Achieve Yours by Shirzad Chamine (Amazon, Bookshop)* Saboteur Assessment Dave’s assessment results Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Tame Your Inner Critic, with Tara Mohr (episode 232) The Path to More Joy in Work and Life, with Judith Joseph (episode 734) How to See What’s Holding You Back, with Marty Dubin (episode 765) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
  • 779: How to Address Bad Behavior, with Nilofer Merchant 20.04.2026 37min
    Nilofer Merchart: Our Best Work Nilofer Merchant is ranked among the world’s top management thinkers by Thinkers50 and is the founder of The Intangible Labs, where she defines the leading indicators of modern work. She’s launched more than 100 products totaling $18B in revenue, and her TED Talk, Sitting Is the Smoking of Our Generation, ranks in the top 10% of all TED Talks. She is the author of Our Best Work: Break Free from the 24 Invisible Norms That Limit Us (Amazon, Bookshop)*. When bad behavior happens in an organization, it’s the job of the leader to address it. In this conversation, Nilofer and I explore the strategies and tactics that will help you do this with clarity and effectiveness. Key Points Bad behavior isn’t just “bad apples” – it’s also the organizational norms of “the barrel” that reinforce these behaviors. Most management norms are not persuasive; they are persistent. Begin by getting clarity on what’s acceptable and what’s not. Interrupt behavior without escalation. Consider phrases like, “Ouch,” or “I don’t know if you mean to…” or, “Did you intend that to be hurtful?” Culture is not defined by words on the wall—­it’s defined by what happens when someone crosses the line. Ask everyone to enforce norms, not just the person who was harmed. Resources Mentioned Our Best Work: Break Free from the 24 Invisible Norms That Limit Us by Nilofer Merchant (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Way to Be More Coach-Like, with Michael Bungay Stanier (episode 458) How to Respond Better When Challenged, with Dolly Chugh (episode 615) Being Nice May Not Be Kind, with Graham Allcott (episode 767) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
  • 778: How to Help People Flourish, with Marcus Buckingham 13.04.2026 39min
    Marcus Buckingham: Design Love In Marcus Buckingham is the author of two of the best-selling business books of all time and has three of Harvard Business Review’s most circulated, industry-changing cover articles. After spending two decades studying excellence at the Gallup Organization and co-creating the StrengthsFinder tool, he built his own Coaching + Education firm and has been a prominent researcher on strengths, love, and leadership at work. He is the author of Design Love In: How to Unleash the Most Powerful Force in Business (Amazon, Bookshop)*. Most everyone who listens to this podcast wants to go way beyond just hitting numbers and achieving goals. In addition to that, we want so deeply to see the people the work with flourish in their careers. In this conversation, Marcus and I explore the sequence of five feelings that make this work – and why a lot of it comes down to love. Key Points Love dies, not from being killed – but from forgetting and neglect. The difference is massive in what we give a top rating to and everything else. Love is the deep and unwavering commitment to the flourishing of a human. Shift from leaders making decisions to leaders making experiences. The five feelings follow this sequence: Control Harmony Significance Warmth of others Growth Resources Mentioned Design Love In: How to Unleash the Most Powerful Force in Business by Marcus Buckingham (Amazon, Bookshop)* Design Love In Lovethat.com Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Lead Top-Line Growth, with Tim Sanders (episode 299) Transcend Leadership Struggles Through Your Strengths, with Lisa Cummings (episode 692) Clarifying Values for a Workplace People Love, with Anne Chow (episode 712) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
  • 777: How to Help Employees Handle Tough Moments, with Anthony Klotz 06.04.2026 38min
    Anthony Klotz: Jolted Anthony Klotz is an organizational psychologist and Professor of Management at the UCL School of Management. He is the person who both predicted and coined the term “The Great Resignation,” and his groundbreaking research on quitting, work design, and employee performance has made him a leading voice on the future of work. He is the author of Jolted: Why We Quit, When to Stay, and Why It Matters (Amazon, Bookshop)*. Most of us have attempted to support an employee dealing with a tough career moment. Not all the time, but certainly sometimes, we see those moments coming. When an employee is dealing with a big jolt – or about to – this conversation with Anthony will show you how to help. Key Points Jolts have an outsized influence on people’s overall relationship with their work. Managers play a deciding role in how people respond to jolts and are in the best position to insulate the negative effects and amplify the positive effects. Managers can often anticipate and predict jolts to employees. The plans leaders have often become the jolts that others experience. If people can make sense of a jolting event, they are better able to deal with it constructively. The perception of how fair an event is and how fair the process was leading up to the event massively impacts how people perceive it. A clear explanation of why change is happening and what it means can substantially minimize the negative effects of career jolts. The tendency for organizations to delay bad news often is counterproductive to helping managers and employees navigate jolts. Partnership with others (managers, friends, family members) helps most of us better process what we might otherwise attempt to do alone. Resources Mentioned Jolted: Why We Quit, When to Stay, and Why It Matters (Amazon, Bookshop)* by Anthony Klotz Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Engaging People Through Change, with Cassandra Worthy (episode 571) How to Quit Bad Stuff Faster, with Annie Duke (episode 607) Stop Solving Your Team’s Problems, with Elizabeth Lotardo (episode 764) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
  • 776: Forge Connections That Help You Thrive, with Neri Karra Sillaman 30.03.2026 37min
    Neri Karra Sillaman: Pioneers Neri Karra Sillaman is a refugee-turned-entrepreneur, academic, and author whose work focuses on the importance of resilience, purpose, and vision in business and in life. She is the recipient of the Thinkers50 Radar Award, an entrepreneurship expert at the University of Oxford, and the founder of Neri Karra, a global luxury leather goods brand. She is the author of Pioneers: 8 Principles of Business Longevity from Immigrant Entrepreneurs (Amazon, Bookshop)*. We all know that the right connections can help in our careers, but how do we actually get more intentional about forging the connections that will be most meaningful and sustainable? In this conversation, Neri and I explore the key lessons from immigrant entrepreneurs and how their successes can help us all thrive. Key Points Robins and titmice have vastly different outcomes because of their divergent abilities for flocking. Social capital is critical for success. Diversity brings many strengths – and it also introduces new challenges for connection. We can’t as easily rely on connections through traditional cultures or experiences. All of us have the ability to forge connections based on value. This is perhaps the most powerful homophily tie and accessible to everyone. The most successful immigrant entrepreneurs don’t rely on connections happening automatically and also don’t assume that relationships will be static. Focus on what unites you with others. Strengthen ties with other networks to avoid the risk of communities that are too insular. Be proactive and generous in sharing information and ideas to support others. Resources Mentioned Pioneers: 8 Principles of Business Longevity from Immigrant Entrepreneurs by Neri Karra Sillaman (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Three People Who Will Help You Grow, with Andrew C.M. Cooper (episode 700) The Way to Build Collective Power, with Ruchika T. Malhotra (episode 759) Using AI to Make Networking Easier, with Ruth Gotian (episode 766) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
  • 775: How to Motivate Younger Employees, with David Yeager 23.03.2026 38min
    David Yeager: 10 to 25 David Yeager is a professor of psychology at the University of Texas at Austin and the cofounder of the Texas Behavioral Science and Policy Institute. He is best known for his research conducted with Carol Dweck, Angela Duckworth, and Greg Walton on short but powerful interventions that influence adolescent behaviors such as motivation, engagement, healthy eating, bullying, stress, mental health, and more. He is the author of 10 to 25: The Science of Motivating Young People (Amazon, Bookshop)*. Older generations have been complaining about younger generations for all of recorded history. Today is no different, and I often hear how leaders are struggling with motivating their younger employees. In this conversation, David and I explore the most recent research and practice for what actually works. Key Points Older generations have been complaining about younger generations for all of recorded history. Often, our complaints are the result of our own past experiences. Many leaders experience the mentor’s dilemma: being nice and putting up with poor performance, or being critical and demanding higher performance. Status and respect for a young person are as critical as food and sleep to a baby. When satisfied, they can open up much better motivation and behavior. The mentor mindset embraces both high standards and high support for the young person you wish to motivate. Because this is a mindset, you can absolutely get better at it. When giving feedback to a young person, acknowledge the high standard you are setting and also tell the young person that you believe they can meet that standard. Young people have often experienced a lot of “enforcing” behavior from parents, teachers, and coaches. They assume this in the workplace if you don’t make a point to say otherwise. Resources Mentioned 10 to 25: The Science of Motivating Young People by David Yeager (Amazon, Bookshop)* The Power of Mindset (Masterclass) Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Challenge Directly and Care Personally, with Kim Scott (episode 302) How to Reduce Drama With Kids, with Tina Payne Bryson (episode 310) How to Solve the Toughest Problems, with Wendy Smith (episode 612) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
  • The Five Things That Get in Leaders’ Ways 17.03.2026 30min
    Are you at an inflection point in your leadership? The Coaching for Leaders Academy helps leaders thrive at key inflection points. Apply to the Academy by Friday, March 20th. In this episode, Dave shares the five things that he sees most commonly get in leaders’ ways: Not asking for help. Assuming knowledge drives behavior. Setting the tactical bar too high. Feeling worse before feeling better. Not noticing any improvement.
  • 774: What Innovative Leaders Do Differently, with Linda Hill 16.03.2026 35min
    Linda Hill: Genius at Scale Linda Hill is the Wallace Brett Donham Professor of Business Administration and Faculty Chair of the Leadership Initiative at Harvard Business School. Globally recognized as a top leadership and innovation expert, Linda has been named by Thinkers50 as one of the world’s top five management thinkers. She is the co-author, along with Emily Tedards and Jason Wild, of Genius at Scale: How Great Leaders Drive Innovation (Amazon, Bookshop)* We all want to think of ourselves as innovative, but it’s often not easy to know exactly what that means in practice. In this conversation, Linda and I explore what her research shows that leaders do to drive innovation successfully – and how each of us can get just a bit better. Key Points Rather than coming up with a vision and asking people to follow it, innovation is about creating the culture and capabilities to create the future together. Innovation leadership shows up in three ways within organizations: the Architects, the Bridge Builders, and the Catalysts. Instead of setting the stage for themselves, innovative leaders set the stage for others. Often, we view horizontal relationships through the lens of organizational politics. The most effective innovation leaders view these relationships as leadership opportunities. Traditional team structures are a starting point, but not an ending point. Leaders at Mastercard, Pfizer, and Cleveland Clinic all brought in team members from both inside and outside the organization. Rather than thinking about a decision as final, it’s helpful for innovation leaders to frame it as a “working hypothesis.” Resources Mentioned Genius at Scale: How Great Leaders Drive Innovation by Linda Hill, Emily Tedards, and Jason Wild (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Build an Invincible Company, with Alex Osterwalder (episode 470) The Way Innovators Get Traction, with Tendayi Viki (episode 512) Doing Better Than Zero-Sum Thinking, with Renée Mauborgne (episode 641) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

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