RISE podcast

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  Retrofit for London - supporting the capital 23.09.2026 34мин

  Claire Brown is joined by Jack Ostrofsky and Zung Nguyen from Warmer Homes London to examine how London can scale up home retrofit and create warmer, healthier and more energy efficient homes. They discuss why retrofit is particularly important for London, from fuel poverty and rising energy costs to the challenges of adapting the capital’s older, densely built housing stock in response to extreme weather and climate change.Jack and Zung share insights from Warmer Homes London’s pan London approach, bringing together local authorities, housing associations, contractors and other partners to overcome fragmented delivery and improve efficiency. They explore the importance of long term planning, better data, streamlined resident journeys and collaboration across borough boundaries.The episode also looks at the practical lessons emerging from retrofit delivery at scale, including the importance of putting residents first, reducing drop-off and aborted costs, improving property data, and using smart meters and IoT sensors to understand the impact of retrofit measures.The episode highlights a central message: successful retrofit is about more than decarbonisation. It is about helping people live in homes that are warmer, healthier, more comfortable and affordable to run.For further information visit: www.warmer-homes.londonThis podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government.There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.
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  The importance of retrofit testing with BSRIA 16.09.2026 23мин

  Claire Brown is joined by John Taylor, Publications Manager and Technical Specialist at BSRIA, to explore airtightness testing and the wider role of performance testing in retrofit.John shares insights from more than 20 years in building services and explains why airtightness has become an increasingly important part of building performance. The conversation explores how airtightness affects energy efficiency, comfort, moisture and indoor air quality and why good ventilation is essential when improving the airtightness of a home.The episode also looks at the practicalities of testing, including when airtightness tests should be carried out, why establishing a baseline can be valuable, and how testing can help identify issues before they become costly to rectify.Claire and John discuss the wider lessons the retrofit sector can learn from previous projects, including the importance of moving beyond a tick box approach towards measuring and verifying actual building performance.The key message is simple: test, measure and understand the building before, during and after retrofit. By identifying assumptions and unknowns, and building a clear testing strategy into project planning and contracts, retrofit providers can improve quality, reduce risk and deliver better outcomes for residents.Whether you are a local authority, housing provider, retrofit professional, contractor or simply interested in improving the performance of your home, this episode offers practical insights into why testing should be an integral part of successful retrofit delivery.For further information: www.bsria.com/ukThis podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government.There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.
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  The importance of advice centres with Citizens Advice Manchester 09.09.2026 20мин

  Clare Brown is joined by Chloe Gordon and Daphne Baldi from Citizens Advice Manchester to explore the vital role advice centres can play in making social housing retrofit fair, accessible and effective.Their conversation looks at how residents often approach advice services with immediate concerns such as unaffordable energy bills, cold homes or fuel poverty, rather than with retrofit in mind. Chloe and Daphne explain how trusted, impartial advice can help address these immediate challenges while opening up conversations about longer-term solutions such as insulation, heat pumps and solar panels.The importance of making retrofit information accessible by avoiding technical jargon and explaining new technologies in straightforward, relatable ways is also explored. The guests discuss how advice centres can help residents understand their options, navigate grants and schemes, recognise potential risks and protect themselves from poor practice or rogue traders.Collaboration is another key theme, with Citizens Advice Manchester sharing how strong relationships with local authorities and other organisations can help residents successfully access retrofit support.For further information visit:www.citizensadvicemanchester.org.ukwww.citizensadvice.org.ukThis podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government.There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.
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  Retrofit Testing with Letchworth Garden City Heritage Foundation 02.09.2026 37мин

  Adam Armour-Florence is joined by Kris Karslake, Sustainability Policy and Programme Manager at Letchworth Garden City Heritage Foundation, to explore the challenges and opportunities of retrofitting historic and heritage homes. Drawing on lessons from the Retrofitting the First Garden City project, the conversation considers how communities can be brought along on the journey towards decarbonising older homes while respecting their character and heritage.The episode highlights the importance of taking a long term, whole home approach to retrofit, considering planned improvements such as kitchens, bathrooms and extensions as opportunities to incorporate energy efficiency and low carbon measures. Kris also discusses practical actions available to homeowners and renters, from improving heating controls to introducing shading measures that can reduce overheating and reliance on air conditioning. The discussion emphasises that successful retrofit is not simply about installing new technology, but about understanding people, place and individual circumstances. Ultimately, the episode offers valuable lessons for creating a more sustainable future for historic communities while ensuring residents are part of the process.For further information visit: www.letchworth.comwww.letchworth.com/news/retrofitting-the-first-garden-city-a-feasibility-studyThis podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government.There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.
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  Insights into retrofit management on-the-ground: coordinating end-to-end retrofit projects with Community Home Solutions 26.08.2026 17мин

  Claire Brown speaks with Alice Hallam, Head of Retrofit Services at Community Home Solutions, about the practical realities of managing and coordinating retrofit programmes.Drawing on Alice’s experience across retrofit assessment, coordination, design and delivery, this episode explores the importance of effective communication, stakeholder management and collaboration throughout the end-to-end retrofit process. Alice shares insights from projects on the ground, including how understanding individual customer needs can make a meaningful difference to outcomes.The episode also highlights the importance of bringing everyone involved in a retrofit programme together around shared goals, particularly delivering quality installations and ensuring happy customers. For further information visit: www.communityhomesolutions.co.ukThis podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government.There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.
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  Shaping housing policy with Jade Advocacy 19.08.2026 25мин

  Claire Brown is joined by Jade Lewis, Chief Executive and Consultant at Jade Advocacy, to explore how cross-sector collaboration can help turn housing policy into meaningful action.Jade shares her journey into advocacy and the retrofit sector and explains how she works with government departments, local authorities, industry and parliamentary groups to influence policy around energy efficiency, housing, construction, health and wellbeing.Their conversation explores why effective advocacy is about more than responding to existing policy. Building relationships, engaging early and bringing together a strong collective voice can help shape policy and keep healthy, sustainable homes on the agenda.Jade also discusses the importance of looking beyond carbon reduction alone. With increasingly varied weather conditions, housing policy and retrofit must consider health, wellbeing, comfort and resilience alongside energy efficiency.This podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government.There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.
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  Thermal comfort all year round with Klimatica 12.08.2026 28мин

  In this episode, host Adam Armour-Florence is joined by Dr Victoria Tink, co-founder of Klimatica and a leading expert in energy efficiency, thermal comfort and overheating risk. Drawing on her experience developing UK Building Regulations, Victoria explores why creating comfortable homes throughout the year is a fundamental part of successful retrofit, and why overheating should be considered alongside energy efficiency from the earliest stages of project design.The conversation examines practical strategies for improving thermal comfort, from reducing solar gains through thoughtful glazing and shading design to maximising natural ventilation and ensuring homes remain safe, secure and easy for occupants to manage. Victoria also highlights the importance of providing residents with clear guidance on how to operate their homes effectively, helping retrofit projects deliver healthier, more comfortable living environments that are resilient to both winter cold and increasingly warmer summers.For further information contact: www.klimatica.coThis podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government.There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.
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  Optimising management of assets for long-term retrofit projects with Cotality 05.08.2026 31мин

  In this episode of the RISE Retrofit Information Support and Expertise podcast, Claire Brown is joined by Russell Smith, Director at Cotality, to explore the vital role of asset management in delivering successful large-scale retrofit programmes. Drawing on his experience in decarbonisation, data, and infrastructure asset management, Russell explains how a structured, data-driven approach helps organisations make informed decisions about maintaining, upgrading and operating building assets while supporting long-term decarbonisation goals.The episode explores how effective asset management can improve project planning, optimise investment, and reduce complexity across retrofit programmes. Russell also discusses the importance of high-quality data, long-term thinking, and integrating asset management into organisational strategy to maximise building performance and resilience. The conversation offers practical insights for housing providers and retrofit professionals looking to strengthen their approach to asset management and deliver more effective, sustainable retrofit outcomes.For further information visit: www.cotality.com/ukThis podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government.
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  Blended funding with SMS Energy 29.07.2026 21мин

  In this episode, Claire Brown is joined by Tom Woolley, Director of Low Carbon Residential at SMS Energy, to explore the role of blended funding in delivering retrofit at scale. Drawing on SMS Energy's experience of deploying millions of smart meters through private infrastructure investment, Tom explains how similar funding models can be used to accelerate the rollout of technologies such as solar PV, battery storage and heat pumps without relying solely on public funding.The discussion examines how private finance can complement government grants, helping social housing providers and local authorities deliver retrofit projects more quickly while supporting local supply chains and engineering workforces. Listeners will gain practical insights into innovative funding approaches that can unlock large-scale decarbonisation and help meet ambitious retrofit targets across the UK.For further information visit: www.smsenergy.comThis podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government.There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.
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  Training future retrofit workers with Capital City College 22.07.2026 23мин

  In this episode, host Adam Armour-Florence is joined by Mishary Alfahad, Head of the Green Academy at Capital City College, to discuss the growing retrofit sector and the skills needed to build a future-ready workforce.Drawing on his experience in employability, skills development and green training, Mishary shares how education providers are helping people access careers in retrofit through practical training, employer partnerships and tailored support. Their discussion explores the importance of upskilling both new entrants and existing professionals, the challenges of meeting increasing demand for green skills and the value of strong collaboration between colleges, employers and local organisations.The episode also highlights the opportunities available for young people and career changers looking to enter the green economy, with practical advice on taking the first steps into retrofit training and employment. Listeners will gain valuable insight into the skills, pathways and partnerships helping to shape the UK's transition to a more sustainable built environment.For further information visit:www.capitalccg.ac.ukwww.capitalccg.ac.uk/skills-academies/greenThis podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government.There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.
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  Heat pumps in retrofit schemes 15.07.2026 17мин

  Claire Brown is joined by Stevie Mardy, Key Account Manager at Panasonic Heating & Cooling Solutions, to explore the growing role of heat pumps in retrofit projects.Stevie shares insights from working with housing associations and local authorities to deliver low carbon heating solutions, discussing the practical opportunities and common challenges of installing heat pumps in existing homes. The conversation covers the importance of resident engagement, education, phased delivery and building confidence in new technologies, while highlighting how successful case studies can help accelerate wider adoption across the housing sector.The episode also explores the future of home heating and cooling as the UK moves towards net zero, and why manufacturers have an important role to play in supporting the transition through innovation, collaboration and sharing best practice.For further information visit: www.aircon.panasonic.eu/GB_enThis podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government.There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.
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  Retrofit guides for residents 08.07.2026 26мин

  Host Claire Brown explores the importance of retrofit guides for residents through a case study from Stoke Climsland Parish Council in the South West of England.Claire is joined by Richard Davies, Vice Chair of Stoke Climsland Parish Council and Chair of its Carbon Zero Committee, who discusses the council’s work to support whole-house retrofit across the parish. The conversation introduces the local approach to encouraging sustainable home improvements and highlights how community-led initiatives can help residents understand and engage with retrofit projects.This episode provides an introduction to the role of parish councils in driving retrofit ambitions and the value of clear, accessible guidance for residents embarking on their own retrofit journey.For further information visit: stokeclimslandparishcouncil.gov.uk This podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government.There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.
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  HPA UK, the heat pump market and what's to come 01.07.2026 49мин

  In this episode, Adam Armour-Florence is joined by Charlotte Lee, Chief Executive of the Heat Pump Association UK (HPA UK), and Laura Bishop, Co-Chair of HPA UK.  The discussion begins by introducing the newly formed organisation, which brings together three previous trade bodies to provide a single voice for the sector. HPA UK works with government and industry to improve standards, support installer training, influence policy and accelerate the uptake of heat pumps across the UK.The speakers explain how heat pumps are a well-established technology that transfers heat from the air, ground or water into buildings, making them far more efficient than traditional gas boilers. They address common misconceptions, highlighting that heat pumps can work effectively in existing homes, including older properties, when correctly designed and installed. Advances in refrigerants have also improved performance and reduced environmental impact, while customer satisfaction remains high, with around 95% of Boiler Upgrade Scheme recipients reporting positive experiences.The discussion highlights strong market growth, increasing use of heat pumps in social housing and new-build developments, and expanding installer capacity. They conclude that heat pumps are a proven solution for low-carbon heating, with continued government support, lower electricity costs and greater consumer awareness expected to drive further growth in the years ahead.For further information visit: www.hpauk.org.ukThis podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government.There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.
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  Transition from ECO to Warm Homes with InstaGroup 30.06.2026 23мин

  In this episode, host Adam Armour-Florence is joined by Ed Andrews, Commercial Director at InstaGroup, to explore the transition from the ECO and GBIS funding schemes to the government's new Warm Homes Plan.Drawing on InstaGroup's extensive experience in retrofit delivery, Ed discusses how the sector is adapting to a fundamentally different operating model that places greater emphasis on whole house retrofit, local delivery, long term programme management and quality assurance. Their conversation examines the opportunities and challenges facing installers as they navigate new procurement routes, increased compliance requirements, changing payment structures and the growing importance of partnerships across the retrofit supply chain.Adam and Ed also explore the role of resident engagement in delivering successful retrofit projects, the importance of maintaining high quality standards throughout delivery and how collaboration between local authorities, contractors, installers and communities will be essential to achieving the UK's ambitious decarbonisation and energy efficiency goals. Drawing on InstaGroup's work with Surrey County Council, Ed shares practical lessons on building trusted local partnerships and delivering successful retrofit programmes at scale.For further information visit: www.instagroup.co.ukThis podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government.There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.
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  The importance of ventilation with Farmwood 24.06.2026 38мин

  Adam Armour-Florence speaks with Nathan Wood, Managing Director of Farmwood, about the growing importance of indoor air quality and building health in the drive towards more energy-efficient homes.Nathan shares insights from over two decades working across residential and commercial ventilation systems, discussing how retrofit projects can succeed or fail depending on whether ventilation is properly considered. The conversation explores the links between airtightness, moisture management, damp and mould, occupant behaviour and long-term building performance, while highlighting the risks of focusing solely on energy efficiency without considering the health and wellbeing of residents.The episode also examines common challenges encountered in retrofit projects, the need for competent design and installation and the value of engaging residents so they understand how their homes are intended to operate. Through practical examples and industry experience, Nathan makes the case for treating ventilation as an essential part of the retrofit process, helping to create homes that are not only warmer and more efficient, but healthier places to live.For further information visit: www.farmwood.co.ukThis podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government.There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.
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  Retrofit Credits with HACT 10.06.2026 25мин

  In this episode, Claire Brown is joined by Antoine Pellet, Head of Retrofit Credits at HACT, to explore how social landlords can unlock additional funding from retrofit projects through the Retrofit Credits programme. The conversation examines how retrofit measures such as insulation, solar panels and heat pumps can generate verified carbon credits, alongside measurable social value linked to improved wellbeing, comfort and reduced fuel poverty. Antoine outlines the end-to-end process for housing providers, from submitting property and retrofit data through to independent auditing, credit issuance and the sale of credits, all delivered at no cost to participating organisations.Claire and Antoine also discuss real world examples, including an award winning partnership involving Riverside and Knauf that demonstrates how local supply chains, carbon finance and social housing investment can work together to create a circular funding model. The episode concludes with practical advice for retrofit providers, highlighting the importance of good data, resident engagement, collaboration and exploring innovative funding approaches to maximise the impact of retrofit programmes.For further information visit: www.hact.org.ukThis podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government.There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.
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  LGBTQ+ focused resident engagement 03.06.2026 34мин

  Host Claire Brown is joined by Jack Mason, LGBTQ+ Housing Pledge Coordinator at Stonewall Housing, and Sarah Willcox-Jones, Property Services Improvement Specialist at L&Q, to explore the importance of inclusive resident engagement within retrofit programmes.The episode highlights the unique housing challenges faced by LGBTQ+ residents, including safety concerns, isolation, discrimination and barriers to engaging with housing providers. Jack shares insights from research, including the landmark No Place Like Home study, while Sarah reflects on the role housing providers play in creating safe, inclusive environments for all residents.Together they discuss practical approaches to improving resident engagement, from collecting better demographic data and diversifying communication methods to building trust through visible allyship and staff training. Their conversation also explores the LGBTQ+ Housing Pledge, a sector-wide initiative supporting housing providers to embed inclusive practices, strengthen resident engagement and improve outcomes for LGBTQ+ communities.For further information visit: www.stonewallhousing.orgThis podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government.There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.
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  Community Health Impact Assessments (CHIAs) with the National Retrofit Hub 27.05.2026 39мин

  Claire Brown from Turner & Townsend is joined by Sara Edmonds, Co-Director of the National Retrofit Hub, to explore the growing importance of community health in retrofit delivery.The conversation focuses on Community Health Impact Assessments (CHIAs) and how they can help local authorities, housing providers and communities better understand the relationship between housing, neighbourhoods and health outcomes. Sara discusses why retrofit must move beyond technical upgrades alone and instead place greater emphasis on trust, lived experience and long-term community wellbeing.The episode explores how issues such as damp, mould, fuel poverty, poor housing conditions and social isolation are deeply connected to the built environment. Sara shares practical examples from Stoke-on-Trent and Birmingham, demonstrating how community led approaches can lead to more effective, trusted and sustainable retrofit programmes.The discussion also highlights the work of the National Retrofit Hub in bringing together organisations, communities and industry partners to strengthen retrofit delivery across the UK, while providing practical tools and guidance for those delivering programmes on the ground.For further information visit:Community Health impact Assessments in RetrofitHealth, Place, and Retrofit ReportCentric Lab's Ecological Health learning programmeThis podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government.There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.
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  Measurement matters: navigating retrofit with data with Knauf 20.05.2026 36мин

  In this episode, host Adam Armour-Florence is joined by Christopher Price, Technical Development Manager at Knauf Installation, and Nick Johansen, Commercial Director at Knauf Energy Solutions, to discuss why data measurement is becoming critical to successful retrofit delivery for housing providers.The conversation explores the growing gap between EPC assumptions and the real world thermal performance of homes. Drawing on extensive experience across fuel poverty, insulation, retrofit delivery and energy systems, the guests explain how housing providers can use data and measurement to make better investment decisions, improve resident outcomes and prepare homes for future decarbonisation requirements. The discussion also highlights how poor installation quality, thermal bypass and inconsistent retrofit standards can undermine project performance, even in homes that appear compliant on paper. For further information visit:www.knaufinsulation.comwww.knaufenergy.comThis podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government.There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.
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  The importance of coaching with Glee Coaching 13.05.2026 27мин

  In this episode of the RISE Podcast, Claire Brown speaks with leadership coach Barbra Carlisle of Glee Coaching about the critical role leadership and coaching play in delivering successful retrofit programmes.The episode explores how retrofit leaders can navigate ambiguity, manage complex teams, support behaviour change and create psychologically safe environments where people feel heard and empowered. Barbra shares insights into self-awareness, communication, team dynamics, accountability and why coaching is about curiosity and growth rather than fixing performance.The conversation also highlights the importance of inclusive leadership, celebrating small wins, avoiding burnout and building resilient teams capable of delivering large scale retrofit projects while keeping residents and communities at the heart of the process.For further information visit: www.gleecoaching.co.ukThis podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government.There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.