Last2First Podcast

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  How To Cut Your Labor Costs Up To 70% With Nearshore Talent | Remotely+ | Last2First 18.08.2026 22min

  Labor is one of the biggest costs in this industry. In Part 1 of this three-part series, Jason Burns sits down with Steve Schoeffler and Matt Cohen, co-founders of Remotely+, to break down how nearshore talent from Central and South America can cut hiring costs by up to 70%.Learn more or find talent: https://www.remotelyplus.comRemotely+ places bilingual, screened, and vetted remote professionals from countries like Colombia, Panama, Honduras, Bolivia, and Argentina. What sets it apart from traditional offshore staffing is time zone alignment, so your team works your hours instead of the graveyard shift, savings of up to 70% versus hiring the same role onshore, elite professionals with high retention, no long-term contracts with fast replacements if a hire isn't the right fit, and dedicated performance coaches who run weekly check-ins. Roles commonly placed include customer support, sales, bookkeeping, marketing, dispatch, and other back-office tasks, making it a fit for logistics, warehousing, manufacturing, and any operation looking to reduce overhead without sacrificing quality.Matt Cohen spent 28 years in the promotional products space and used nearshore talent for nearly a decade before selling his company in 2025. Steve Schoeffler built and scaled large HR and staffing firms, selling one to private equity in 2018. Together with logistics operator Mike Frankel, they founded Remotely+ to bring nearshore staffing to the small and mid-sized companies the big agencies overlook.In this episode, they cover why the real cost of labor isn't the wage but the turnover that never shows up on your P&L, how COVID permanently changed trust in remote work, and why once operators make the switch, they don't go back. This is Part 1. In Part 2, the founders get into the economics and exactly how the savings break down.Listen to more episodes of the Last2First Podcast, and find the full video version on the Last2First YouTube channel.
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  Dr. Kevin Truett: Pastor, PhD, TV Host, Author, Built A 7-State Logistics Network 12.08.2026 54min

  In this episode you will learn how to build client relationships that outlast contracts, when to say no to a customer to protect your business, how a national delivery network is testing robotics and AI, and what it really takes to stay relevant as the industry changes.Host Jason Burns sits down with Kevin Truett, EVP of Business Development at Speedy Delivery, a company that started with one blue truck and now runs white glove final mile and pool distribution across the country. Kevin is also a former pastor, an author, a professor, and a humanitarian who has built water wells and schools in East Africa, and this conversation moves between building a delivery business and building a life.They get into what pool distribution actually is and why it changed the business, why white glove and big and bulky is the hardest work in last mile, and Kevin's Four Rs framework for relationships: real, relatable, relevant, relational. He explains why saying no to a customer, and even firing one, protects the business, how Speedy is testing warehouse robotics and what automation means downstream, and his take on faith, purpose, and staying relevant as the game changes. He closes with the Las Vegas story behind his book Upgrade and the last to first mindset that drives it.This episode is brought to you by CXT Software, the intelligent delivery management platform for courier and last mile logistics, helping teams automate dispatching, routing, and customer updates.
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  Lawyer Turned Founder, 11,000 Trucks, 9-0 Ruling, Why New Carriers Are Finished | Alex Winston 04.08.2026 49min

  Alex Winston started Reefer Van Network in 2022 as a piece of internal software. Four years later it moves hundreds of loads a day across roughly 400 refrigerated trucks and 11,000 total drivers, essentially an on demand network for small, temperature sensitive, time critical freight. He built it in a niche most large carriers ignore, and he came to it from an unlikely place: a career as a lawyer.In this episode of the Last2First Podcast, host Jason Burns sits down with Alex Winston, founder and Chief Strategy Officer of Reefer Van Network, to talk cold chain, niche strategy, and where the industry is heading. They get into how a software idea became an on demand network of 11,000 trucks, why staying in a narrow niche beats competing with the giants, what the 9-0 Supreme Court broker liability ruling actually means and who really loses from it, what GDP cold chain certification takes, and how Alex plans for the moment a refrigeration unit fails on the road. They close with a grounded take on AI and jobs, and Alex's own last to first moment: how starting a family gave him his sense of purpose.
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  Marketing CEO: How ChatGPT Finds Your Buyers, The $42 Email & Getting Discovered | Stephanie Alter 29.07.2026 57min

  Most logistics companies treat marketing as a reactive afterthought, something you scramble to prep before a trade show. Stephanie Alter argues that mindset is now costing them business they never even see. Roughly 80% of logistics buyers research and vet partners online before any contact, and a growing share start that discovery inside ChatGPT, Gemini, and Perplexity. If your company is not getting cited in those answers, you are being filtered out before the first conversation.In this episode of the Last2First Podcast, host Jason Burns sits down with Stephanie Alter, founder and CEO of Alter Marketing, a niche agency focused exclusively on freight, transportation, and logistics. Before marketing, Stephanie spent over a decade teaching in New York City public schools, and she credits those soft skills for her success today. She breaks down how last mile and logistics companies should actually approach marketing, and why the ones who move now will own discovery for years.They get into why 80% of buyers research online before any contact, how to get your brand cited in AI search through answer engine optimization, how to think about marketing as a percentage of revenue, why email delivers the highest ROI, and why the content marketing flywheel takes 9 to 12 months to work but compounds for years. Stephanie also makes the case for real people over stock photos, why founders need to show up on camera, and shares the proof point of a company that paused its full content spend for 18 months while the engine kept delivering the same volume and quality of leads. She closes with her own last to first moment: saying yes to the second account and learning to lean in before she had all the answers.
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  He Worked for Free for a Year. Now He Runs 80+ Facilities | Tom Jowers | Last2First 23.07.2026 52min

  When Tom Jowers joined ADL in 2003, the company could not afford to pay him. He worked for free for a year. By the time he and his partners sold to private equity in March 2022, ADL had grown from roughly 4 million dollars in top line revenue to just shy of 50 million, with 18 offices across the Southeast. Today, as Regional President of ADL Final Mile, he helps run a network of more than 80 facilities across 27 states with over 3,000 independent contractor drivers.In this episode of the Last2First Podcast, host Jason Burns sits down with Thomas "Tom" Jowers for a direct conversation on auto parts logistics, private equity, and what it actually takes to build something at scale.They cover how two companies were acquired on the same day and merged into ADL Final Mile, a full breakdown of the automotive vertical, why staying disciplined about which verticals to chase mattered more than chasing growth, what private equity actually looks for in an acquisition, the agent trap that can quietly damage a company's valuation at exit, where industry consolidation is heading, and Tom's predictions on AI, autonomous vehicles, EVs, and virtual warehousing. He closes with the moment that shaped his career: taking the risk to work for free because he believed in where it would lead.Connect with Tom Jowers: https://www.linkedin.com/in/thomas-d-jowers-23224316/Connect with host Jason Burns: https://www.linkedin.com/in/jasonburns-last2first/Join the L2F Huddle, where final mile leaders connect and grow: https://www.l2fhuddle.comFollow Last2First:Spotify: https://open.spotify.com/show/3gDS58wo6IWeLl48LHukdPInstagram: https://www.instagram.com/last2firstpodcast/About Last2First: Hosted by Jason Burns, Last2First brings real conversations with the owners, operators, and experts shaping the future of logistics. This is where delivery businesses go from last to first.
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  From Bartending to President of Crossroads Courier: The Liz Klein Story | Last2First 14.07.2026 1h 3min

  From bartender to President of a 700-driver courier operation - Liz Klein shares exactly how she did it.Liz Klein went from bartending and printing her résumé onto a CD at the public library to running Crossroads Couriers a super-regional operation with 700 independent-contractor drivers across five markets and nine acquisitions. In this Last2First episode, she and host Jason Burns get specific about how that happened. Liz explains why she stopped competing on price, how she keeps any single client under 10% of revenue to survive account losses, and why doing deliveries herself made her a better salesperson. She breaks down the vertical-market focus that pulled Crossroads out of the "jack of all trades" trap, how implementing EOS/Traction fixed the company's goal-setting and culture, and how she now uses AI to write SOPs and analyze 30,000-line RFPs. The back half gets honest about the industry: private equity's effect on drivers and rates, the gig economy undercutting professional couriers, the DDU-to-e-commerce shift, and why she believes the industry has to start valuing itself. She closes with her framework for tough conversations and the Valentine's Day floral run that shifted her from thinking like a salesperson to thinking like a leader.How Crossroads grew from 3 drivers to 700 independent contractorsWhy the best salespeople come from operationsThe vertical-market strategy that keeps any one client under 10% of the businessWhy Liz will never be the low-price leader again and how to protect marginsHow the book Traction (EOS) saved the organizationUsing AI (Claude and ChatGPT) for SOPs, training plans, and 30,000-line RFPsThe truth about private equity, the race to the bottom, and the gig economyHer framework for tough conversations: no one you terminate should ever be surprisedThe Valentine's Day that turned her from a salesperson into a leader
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  He Made the NFL. What He Did Next Was Even More Impressive 23.06.2026 1h 17min

  Most fans know Earl Bennett as one of the greatest receivers in SEC history.In just three seasons at Vanderbilt University, Earl became the SEC's all-time receptions leader before being drafted by the Chicago Bears and spending six years in the NFL.But this episode isn't just about football.It's about resilience, reinvention, and what happens when you refuse to let your circumstances define your future.In this episode of Last to First, Jason Burns sits down with his longtime friend, Dr. Earl Bennett, to discuss his journey from humble beginnings in Birmingham, Alabama, to Vanderbilt University, the NFL, and ultimately back to Vanderbilt as Executive General Manager of Athletics.Earl shares lessons on leadership, education, personal growth, life after professional sports, and helping shape the future of college athletics in the NIL era.Whether you're a sports fan, Vanderbilt supporter, athlete, entrepreneur, or someone pursuing your own next chapter, this conversation is packed with insight and inspiration.Topics Covered:🏈 Growing up in Birmingham, Alabama🏈 Becoming Vanderbilt's all-time receptions leader🏈 NFL career with the Chicago Bears🎓 Returning to complete his education🎓 Earning a Master's Degree and PhD🎓 Life after football🏆 Leadership and the future of Vanderbilt Athletics💡 Lessons on resilience, reinvention, and successSubscribe for more conversations with leaders, entrepreneurs, innovators, and individuals who have transformed challenges into opportunities.#EarlBennett #VanderbiltFootball #ChicagoBears #NFL #CollegeFootball #Vanderbilt #Leadership #PersonalDevelopment #LastToFirstPodcast
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  4 Final Mile CEOs Reveal What It Really Takes to Scale a Delivery Company 16.06.2026 57min

  At FMF360 during the CLDA 2024 Conference, Jason Burns sits down with four of the industry's most respected leaders for an unfiltered discussion on growth, technology, acquisitions, driver recruitment, customer pricing, profitability, and the future of logistics. What does it take to build, scale, and lead a successful final mile delivery company in today's market? Is final-mile the same as TWO years ago?Featuring:✅ Rosslyn Ellerbe – Express Errands & Logistics✅ Matt Silverberg – Associated Couriers✅ John Oren – Hotshot Final Mile & Two Year Technologies✅ Sean Spector – DropoffTopics include:• Scaling from startup to multi-million-dollar logistics company• COVID lessons and business pivots• Customer pricing strategies• Driver recruitment and retention• Acquisition growth vs organic growth• Technology investments and delivery platforms• Independent contractor challenges• Insurance cost increases• Drone delivery opportunities• Final mile industry trends for 2025 and beyondWhether you're a courier owner, logistics executive, transportation entrepreneur, or final mile operator, this conversation delivers valuable insights from leaders managing thousands of drivers and hundreds of millions in delivery volume.Subscribe for more conversations with the leaders shaping the future of final mile delivery.#LastMile #FinalMile #Logistics #Transportation #SupplyChain #CourierBusiness #DeliveryBusiness #CLDA #FMF360 #Dropoff #AssociatedCouriers #HealthcareLogistics
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  He Sold His Pharmacy, Then Built the Software That Controls Prescription Delivery in America 09.06.2026 1h

  What if the hardest part of building a logistics company was not the drivers or the routes, but getting a pharmacy to trust you with their patients' medications? Kunal Vyas figured that out, and then he built the infrastructure so nobody else has to.Kunal started as a pharmacy technician counting pills at 26. By 29, he had a logistics problem he could not outsource his way out of. So he built the technology himself, sold the pharmacy for a strong exit, and launched DeliverStat and RxMile. Today, RxMile is integrated with platforms covering 85 to 90 percent of the 22,000 independent pharmacies in the US, and was acquired by Red Sail Technologies in May 2025.In this episode, Kunal breaks down:Why prescription delivery is the most compliance-heavy segment in logisticsHow RxMile integrates with pharmacy management systems so couriers never have to touch the softwareThe courier network model and how operators can plug in without reinventing the wheelHow DeliverStat does 5,000 deliveries a day in two counties in South FloridaThe mindset shift that changed everything after the acquisitionIf you are a courier operator looking for a sticky, high-value niche with real infrastructure behind it, this episode is for you.Learn more at deliverstat.com or reach out directly: kvyas@deliverstat.com➤ SUBSCRIBE HERE: http://www.youtube.com/@UCnSy_CFHSm16SABqd8UPvlQ ➤ SPOTIFY: https://open.spotify.com/show/3gDS58wo6IWeLl48LHukdP➤ APPLE: https://podcasts.apple.com/hn/podcast/last2first-podcast/id1778491941---------------------------------------------------------------------------------------------------------------------------------------------------------📌 Shoutout to our Sponsors!Dropoff Inc.https://www.dropoff.com/info@dropoff.com+1 888-376-7633GigSafehttps://www.gigsafe.com/+1 407-496-9882Deliver Differenthttps://deliverdifferent.com/SCIhttps://sciadmin.com/CXThttps://cxtsoftware.com/
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  The IC Legal Trap That Can Kill Your Delivery Business 02.06.2026 1h 2min

  Most final mile operators think their IC contracts protect them. They do not.Transportation lawyer Doug Grawe breaks down what actually keeps your business safe and what quietly puts it at risk.TIMESTAMPS00:00 - Intro and Welcome03:45 - Doug's Path Into Transportation Law09:30 - No Single IC Definition17:00 - How TPAs Actually Work25:00 - Government Audits: What to Do34:30 - Arbitration and the Supreme Court44:00 - Lease-to-Purchase Programs52:00 - Uniforms and Control Issues58:30 - Two Things That Protect You Most1:02:00 - Where to Find DougDoug Grawe is the founder and CEO of The Grawe Group, a legal and consulting firm focused on the transportation industry. With 15 years as in-house general counsel for a major trucking company, Doug now works with carriers, DSPs, and final mile operators to protect their independent contractor programs from misclassification claims, government audits, and legal exposure.In this episode, Jason and Doug cover the full landscape of IC legal risk in final mile delivery, from the basics of classification tests to Supreme Court cases currently in progress.Key takeaways:There are up to five different definitions of "independent contractor" per state, varying by agencyTPAs are a powerful tool, but only if you actively use them to build proofGovernment inquiries, even small ones, should go to a designated person immediatelyLease-to-purchase programs carry hidden legal risk if the economics do not hold upThe two things that reduce your legal risk more than anything: treat people well and pay them fairlyConnect with Doug at thegrawegroup.com. Listen to The Grawe Pod for more expert content on transportation law, finance, and operations.📌 Shoutout to our Sponsors!Dropoff Inc.https://www.dropoff.com/info@dropoff.com+1 888-376-7633GigSafehttps://www.gigsafe.com/+1 407-496-9882Deliver Differenthttps://deliverdifferent.com/SCIhttps://sciadmin.com/CXThttps://cxtsoftware.com/
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  From $2,500 in the Bank to $250M in Revenue: Matt Silverberg’s Last Mile Playbook 26.05.2026 1h 13min

  Matt Silverberg walked into a failing $10M courier company with six months of runway, $100,000 in monthly losses, and zero logistics experience. He walked out years later as CCO of a $250M global healthcare logistics powerhouse. This episode is the full story.In this conversation, Matt takes us from his days as a clinical psychology student covering radiopharmaceutical routes at night to building one of the most recognized brands in last-mile healthcare logistics. He breaks down the M&A strategy that took Associated Couriers from $30M to $100M in two years, what it really costs to over-promote loyal employees, and why he believes most business owners leave serious money on the table when they exit.Episode highlights:• The $2,500 payroll crisis: how Matt handled $350,000 in payroll due with almost nothing in the bank• Special Permit 8308: the rare certification only 3 companies in the US hold and why it matters for the radiopharmaceutical market• The M&A playbook: how Matt structured rapid acquisitions across the US and Europe• Exit planning: what buyers look for and how to position for a premium valuation years in advance• Why loyal employees can become your biggest operational liability if you are not paying attentionIf you are building a courier or logistics company and thinking about what comes next, this episode is required listening.Connect with Matt and explore exit strategy support at the L2F Huddle: l2fhuddle.com📌 Shoutout to our Sponsors!Dropoff Inc.https://www.dropoff.com/info@dropoff.com+1 888-376-7633GigSafehttps://www.gigsafe.com/+1 407-496-9882Deliver Differenthttps://deliverdifferent.com/SCIhttps://sciadmin.com/CXThttps://cxtsoftware.com/
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  Michael Frankel: Why Most Entrepreneurs Get This Completely Wrong 19.05.2026 1h 2min

  What does it take to grow a family-run logistics business from just a handful of drivers to nearly 2,000 across the U.S. and Canada?In this episode of Last2First, Jason Burns sits down with Michael Frankel, President of Sir Lancelot Courier & Delivery and COO of PDX, for a conversation packed with real operator insights, lessons learned, and plenty of laughs.Michael shares his journey from working in nursing home administration (yes, really 😅) to helping build one of the most respected delivery operations in the industry.In this episode:✅ How PDX scaled from 6 drivers to nearly 2,000✅ The power of customer service in building long-term growth✅ Dedicated driver models vs. on-demand delivery✅ How technology and automation are changing logistics✅ Why final mile operators should rethink insurance and risk management✅ Captive insurance explained in plain English✅ The future of robotics, AI, and delivery automation✅ How family businesses can compete in a changing industryThis episode is equal parts strategy, storytelling, and straight-up operator talk.If you're in logistics, final mile, courier, transportation, or supply chain—this one is for you.Subscribe for more conversations with the leaders moving this industry from LAST to FIRST.#Last2First #Logistics #FinalMile #SupplyChain #Transportation #entrepreneurship 📌 Shoutout to our Sponsors!Dropoff Inc.https://www.dropoff.com/info@dropoff.com+1 888-376-7633GigSafehttps://www.gigsafe.com/+1 407-496-9882Deliver Differenthttps://deliverdifferent.com/SCIhttps://sciadmin.com/CXThttps://cxtsoftware.com/
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  65 Years, 3 Generations & One Accident That Changed Everything 12.05.2026 1h 8min

  65 years. Three generations. One leader's turn to modernize or get left behind.In this episode of Last of First Podcast, Jason Burns sits down with David Hardy, President & CEO of Bonnie Speed Logistics, one of the longest-running courier companies in Ohio, founded in Cleveland in 1959.David's path was anything but straight. Hampton University. Purdue chicken processing lines. New Jersey food manufacturing. Then home — to take over a legacy business that needed a new culture, new systems, and a bold new vision.We get into:Taking over a 65-year family business and rebuilding the culture from scratchOutsourcing night dispatch AND accounting — what changed immediatelyBuilding Cleveland's first DC Level 3 EV fast charging station as a new revenue streamThe 2016 accident that rewrote his entire approach to risk & complianceWhy routes beat on-demand every time for margin and predictabilityThe medical linen vertical nobody else in the last mile is talking aboutA real conversation about legacy, leadership, and what it takes to drag a family business into the future.👉 Subscribe for real last-mile logistics strategy and courier business growth insights👉 Comment "LEGACY" if you're building or running a family business👉 Comment "ROUTES" if predictable margin is your focus right now📌 Shoutout to our Sponsors!Dropoff Inc.https://www.dropoff.com/info@dropoff.com+1 888-376-7633GigSafehttps://www.gigsafe.com/+1 407-496-9882Deliver Differenthttps://deliverdifferent.com/SCIhttps://sciadmin.com/CXThttps://cxtsoftware.com/last mile logistics, courier business, logistics entrepreneur, family business, delivery service businesshow to grow a courier company, medical courier business, last mile delivery margins, outsourcing dispatch, logistics route vs on demand, how to run a family logistics businessentrepreneurship podcast, family business legacy, third generation business owner, founder stories, CEO mindset, Black owned businessEV charging stations logistics, medical linen delivery, Bonnie Speed Logistics, Cleveland courier company, outsourcing night dispatch, logistics compliance risk, nuclear verdicts trucking, last mile route business
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  From Miami Courier to 13,500 Members: The Steve Howard Story 05.05.2026 55min

  33 years. One partner who went bankrupt. Millions left on the table. And zero regrets.In this episode of Last of First Podcast, Jason Burns sits down with Steve Howard — 2026 CLDA Hall of Fame inductee, former owner of Esquire Express in Miami, and current Director of eCommerce Solutions at WCA, the world's largest freight forwarder network with 13,500 members across 197 countries.Steve built his courier business from scratch at 23 years old with nothing to lose — legal courier work, medical runs during Hurricane Andrew, air cartage, big & bulky e-commerce — and watched margins get gutted by three PLs, commoditization and Chinese-backed competitors willing to lose money just to grab market share.He's seen it all. And he's not holding back.We get into:✅Why he walked away from a 33-year business and never looked back✅How Hurricane Andrew turned a cargo van into his biggest account overnight✅The three PL model that squeezed his margins from 24% down to 4%✅What Chinese-backed delivery companies are doing to last mile pricing right now✅Why volume without value will eventually destroy your business✅How WCA connects last mile carriers directly to freight forwarders — and why the margin difference is massive✅The partner who went bankrupt and left him holding millions in SBA loans✅A masterclass in survival, reinvention and knowing exactly when to walk away.👉 Subscribe for real last mile logistics strategy and courier business growth insights👉 Comment "MARGINS" if the race to the bottom is hitting your business right now👉 Comment "WCA" if you want to learn more about unlocking international freight opportunitiesCHAPTER MARKERS00:00 - Introduction & CLDA Hall of Fame Moment03:30 - His Dad Surprises Him at the Ceremony07:00 - What Is WCA? 13,500 Members, 197 Countries12:00 - World Parcel Alliance: Cutting Out the Brokers18:30 - Starting Esquire Express at 23 in Miami24:00 - Hurricane Andrew and the Diesel Run to South Miami Hospital29:30 - First eCommerce Client: IKEA in 199934:00 - How 3PLs Crushed Final-Mile Margins40:30 - Chinese Competitors Charging $2.20 Per Delivery46:00 - The Business Partner Collapse That Cost Him Everything54:00 - Why He Finally Sold Esquire Express After 33 Years60:30 - Every Account Must Stand on Its Own65:00 - His "Last to First" Moment📌 Shoutout to our Sponsors!Dropoff Inc.https://www.dropoff.com/info@dropoff.com+1 888-376-7633GigSafehttps://www.gigsafe.com/+1 407-496-9882Deliver Differenthttps://deliverdifferent.com/SCIhttps://sciadmin.com/CXThttps://cxtsoftware.com/Primarylast mile logistics, courier business, logistics entrepreneur, delivery service business, freight forwarder networkHigh-Intent Searchhow to sell a logistics business, last mile delivery margins, courier business exit strategy, freight forwarder last mile, WCA logistics network, how to grow a courier company, logistics gross margin benchmarksDiscovery / Viralentrepreneurship podcast, business exit story, founder stories, CEO mindset, how I built this, logistics Hall of Fame, built from scratchEpisode-Specificrace to the bottom logistics, three PL margin squeeze, Chinese delivery companies US market, CLDA Hall of Fame, WCA World Cargo Alliance, Hurricane Andrew Miami, air cartage logistics, SBA loan business failure
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  Why Every Logistics Company Gets Stuck at $10M (And How to Break Through) 28.04.2026 1h 6min

  Zero experience. Zero contacts. Zero clue how to run a courier business.He bought a $1M last mile logistics company anyway , and 14 years later walked away with a private equity exit.In this episode of Last of First Podcast, Jason Burns sits down with Walker Allen, founder of A3 Holdings and former owner of Specialty Freight & Courier — a logistics entrepreneur who built a medical courier network from scratch, survived a recession, fought an independent contractor misclassification lawsuit, and managed 1,500 drivers inside a PE-backed last-mile platform.We get into:-Why $10M is the danger zone for every courier business-The gross margin benchmarks every logistics operator needs to know-What private equity REALLY looks like inside a last mile company-The misclassification lawsuit that changed everything-Why you can NOT save your way to profitability in last mile delivery-Where AI and consolidation are taking the courier industry👉 Subscribe for real last mile logistics strategy and courier business growth insights👉 Comment "EXIT" if you're building toward a sale👉 Comment "MARGINS" if profitability is your focus right now📌 Shoutout to our Sponsors!Dropoff Inc.https://www.dropoff.com/info@dropoff.com+1 888-376-7633GigSafehttps://www.gigsafe.com/+1 407-496-9882Deliver Differenthttps://deliverdifferent.com/SCIhttps://sciadmin.com/CXThttps://cxtsoftware.com/
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  She Left Wall Street & Built a Medical Courier Empire 21.04.2026 1h 3min

  What if you could build a profitable business from scratch—without experience, tech skills, or a huge investment?In this episode, Rebecca Massicotte, founder of Red Fox Medical Courier, shares how she went from Wall Street burnout to building a multi-city healthcare logistics company—serving critical patient care operations across the U.S.You’ll discover:How she started with just a website and one clientThe truth about the medical courier industry (and why it’s booming)How she scaled to 25+ cities and 100+ driversThe mindset shift that took her from “delivery service” to patient care businessHidden opportunities in last-mile logistics most people overlookThis isn’t just a business story—it’s a masterclass in thinking bigger, moving faster, and building something that actually matters.👉 Whether you're an entrepreneur, looking for a new income stream, or curious about the logistics industry… this episode will open your eyes.KEYWORDSPrimarylast mile logistics, medical courier business, courier company, delivery service business, logistics entrepreneur, healthcare logisticsHigh-Intent Searchhow to start a medical courier business, how to scale a courier company, courier business tips, logistics company growth strategy, how to grow a delivery business, operations management small businessDiscovery / Viralentrepreneurship podcast, business success stories, founder stories, startup to scale, CEO mindset, real business talk, woman entrepreneur, Wall Street to entrepreneur
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  Hurricane & a Truckload of Toilet Paper 14.04.2026 59min

  What does it really take to take over a family business and scale a logistics company?In this episode of Last2First Podcast, we dive into last-mile logistics, delivery service businesses, and business growth with a second-generation owner who stepped into leadership and transformed operations.We talk about:•Taking over a family business the right way•Scaling a logistics company in a competitive market•Leadership transition and real challenges•Why most delivery businesses struggle to grow•How service becomes your biggest advantageThis is a real conversation about entrepreneurship, logistics, and building a business that lasts.Subscribe for real founder stories and business growth insightsComment "GROWTH" if you're building or scaling your business. 📌 Shoutout to our Sponsors!Dropoff Inc.https://www.dropoff.com/info@dropoff.com+1 888-376-7633GigSafehttps://www.gigsafe.com/+1 407-496-9882Deliver Differenthttps://deliverdifferent.com/SCIhttps://sciadmin.com/CXThttps://cxtsoftware.com/
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  How a $50M Logistics Company Was Built… Then Lost 07.04.2026 57min

  Amanda Factor is a third-generation logistics leader, sales expert, and now VP of Sales & Business Development at Hackbarth Delivery Systems. In this episode of the Last2First Podcast, she breaks down what it really takes to grow, price, and scale a last mile business in today’s market.From growing up in the Chicago Messenger legacy to helping scale a $50M operation, Amanda shares real-world lessons on sales, operations, pricing strategy, and navigating industry disruption.This episode dives deep into:✅Building a logistics company from the ground up✅Why most salespeople fail in last mile✅The reality of razor-thin margins✅Family business vs PE-backed companies✅What it takes to scale across markets✅And how to actually win in logistics sales✅If you're in the final mile, delivery, or logistics operations this is a must-watch.⏱️ Timestamps00:00 – Introduction to Amanda Factor02:15 – The Chicago Messenger legacy (family business origins)05:30 – Growing up in logistics & leadership lessons09:10 – Learning the business from the ground up13:45 – What actually makes a great salesperson17:30 – Pricing strategy: “Know your numbers”22:10 – Scaling refrigerated & specialty logistics26:40 – Selling the family business (Needed Now deal)32:15 – Transition to Geodis & culture shifts38:20 – Running a 400-driver operation44:10 – Why a profitable business was shut down49:30 – Moving to Florida & starting over 53:20 – Building a sales strategy from scratch 58:10 – How to scale across 45 markets 1:02:30 – Why diversification is critical in logistics 1:07:00 – Margin pressure & industry challenges 1:12:15 – Gig economy vs traditional delivery 1:17:40 – Women in logistics: then vs now 1:21:30 – Reputation, leadership & long-term success 1:25:10 – Amanda’s “Last2First” moment🎧 Listen & Subscribe:📺 Subscribe on YouTube: http://www.youtube.com/@Last2FirstPodcast🎧 Listen on Spotify: https://open.spotify.com/show/3gDS58wo6IWeLl48LHukdP🍎 Listen on Apple Podcasts: https://podcasts.apple.com/hn/podcast/last2first-podcast/id1778491941🏈 Join the Huddle: www.l2fhuddle.com📌 Shoutout to our Sponsors!Dropoff Inc.https://www.dropoff.com/info@dropoff.com+1 888-376-7633GigSafehttps://www.gigsafe.com/+1 407-496-9882Deliver Differenthttps://deliverdifferent.com/SCIhttps://sciadmin.com/CXThttps://cxtsoftware.com/
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  Why Your Labor Model Is Putting Your Business at Risk | Chuck Moyer 31.03.2026 48min

  In Part 2 of this Last2First Off-Season Mini Series, we go deeper with Chuck Moyer, President of Task4Pros, into a topic most operators overlook:👉 Risk. Liability. And the true cost of labor.From workers’ comp exposure to OSHA compliance to misclassification risks, this episode breaks down what’s really at stake when you don’t have the right labor model in place.In this episode, we cover:Why using 1099 labor in warehouses can create serious liabilityHow Task4Pros protects companies with a W2 workforce modelWhat happens when accidents occur—and who is actually responsibleHow to reduce workers’ comp exposure and improve safety outcomesThe true cost of labor (beyond hourly rates)Lessons learned from real operational challenges and turnaroundsThis is a must-watch for anyone operating in final mile, warehousing, or supply chain.📅 Part 1https://youtu.be/TZhi63gPSao?si=28cOGVYGQJzOyPs8📅 Part 2 (this episode) – NOW LIVE👉 Watch the full episode + join the Huddle:www.l2fhuddle.comStart your 7-day free trial and connect with industry leaders like Chuck Moyer inside the community.#Last2First #Task4Pros #ChuckMoyer #Logistics #SupplyChain #Warehousing #RiskManagement #WorkersComp #FinalMile #3PL
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  How to Solve Labor Shortages in Logistics | Chuck Moyer (Task4Pros) 17.03.2026 50min

  In this special Last2First Off-Season Mini Series, we sit down with Chuck Moyer, President of Task4Pros and CLDA Hall of Famer, to break down one of the biggest challenges in logistics today: labor.This isn’t just about staffing.It’s about building real operational capacity in your warehouse and supply chain.In Episode 1, we cover:Why labor shortages are getting worse in logistics✅The difference between staffing, gig labor, and true workforce solutions✅How Task4Pros helps companies improve performance, reduce risk, and scale faster✅What most companies are getting wrong about labor strategyTask4Pros is redefining how companies think about labor by combining technology, workforce management, and operational expertise.📅 Episode 1: March 17📅 Episode 2: March 31👉 Learn more about Task4Pros: https://www.task4pros.com/👉 Connect with Chuck Moyer: https://www.linkedin.com/in/crmoyer/🔥 You can also connect with Chuck inside the L2F HuddleStart your 7-day free trial: https://www.l2fhuddle.com#Last2First #Task4Pros #ChuckMoyer #Logistics #SupplyChain #Warehousing #FinalMile #Staffing #LaborStrategy #3PL