Resolutions: A Podcast About Dispute Resolution and Prevention

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  The Art of Impasse-Breaking in Mediation 02.10.2026 58min

  In this episode of Resolutions, host Alex Green IV talks with Harvard Law lecturer and mediator David Hoffman about his book The Art of Impasse Breaking in Mediation. They discuss process versus substantive interventions, the underused tools of caucusing and lawyer-only joint sessions, the role of apology and relationship repair, the benefits of Zoom mediation, and weighing the most likely outcome if a case goes to court.  This episode was published by the ABA Section of Dispute Resolution - the leading source of dispute resolution information and networking opportunities for professionals around the world. Not a member of the ABA Section of Dispute Resolution? Join today!
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  A Preview of the 2026 Advanced Mediation & Advocacy Skills Institute 09.09.2026 23min

  In this episode of Resolutions, host Aaron Gothelf sits down with ABA Section of Dispute Resolution Chair Doug Mintz for a preview of the 2026 Advanced Mediation & Advocacy Skills Institute, taking place virtually on October 21–22. Celebrating its 23rd year, the Institute has become one of the ABA's premier mediation programs by combining practical advocacy skills with the latest developments in psychology, behavioral science, ethics, technology, and negotiation. Aaron and Doug discuss the program's evolution, this year's keynote conversation with former U.S. Attorney General Merrick Garland, and sessions on breaking impasse, artificial intelligence, cross-border disputes, ethics, and specialized mediation practice areas. Whether you're an experienced mediator, advocate, or attorney looking to strengthen your dispute resolution skills, this episode offers an inside look at why the Institute continues to be a must-attend event for ADR professionals. Register for the 2026 Advanced Mediation & Advocacy Skills Institute here. 
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  Helping Divided Communities 04.09.2026 54min

  How should we handle bigger conflicts that take more than a half day or full day to address? What happens when parties to the dispute are in the hundreds, or thousands? Hear from Bill Froehlich, Director of the Divided Community Project at Ohio State University, on how he and his team have worked with communities across the country on some of the most tense conflicts. This episode was published by the ABA Section of Dispute Resolution - the leading source of dispute resolution information and networking opportunities for professionals around the world. Not a member of the ABA Section of Dispute Resolution? Join today! Listen on Apple Podcasts, PodBean, and Spotify.
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  Effectively Steering the Ship: A Case Management Manual for Family Law Mediators 23.07.2026 57min

  American Arbitration Association Commercial Vice President Aaron Gothelf sits down with family law mediator and author Paula Lawhon to discuss her new book, Effectively Steering the Ship: A Case Management Manual for Family Law Mediators. Use code SUMMER20 to save 20%.  Drawing on two decades as a full-time mediator, Paula makes the case that great mediators aren't just skilled negotiators—they're case managers who coordinate professionals, manage emotionally charged disputes, and guide cases from intake to final judgment. Together, they unpack why traditional civil mediation models fall short in family law, and the practical frameworks that keep cases efficient without sacrificing neutrality. This episode was published by the ABA Section of Dispute Resolution - the leading source of dispute resolution information and networking opportunities for professionals around the world. Not a member of the ABA Section of Dispute Resolution? Join today! Listen on Apple Podcasts, PodBean, and Spotify.
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  From ADR to FIFA: Breaking into the Football Industry 18.06.2026 44min

  Host Juliana Rigato sits down with international lawyer and football enthusiast Ana Lombardía to discuss the intersection of sports, law, and dispute resolution. Ana shares how her ADR background helped shape her career and contributed to her success as Corporate Legal Counsel at FIFA. Whether you're interested in ADR, the sports industry, or football culture, this episode explores the skills needed to succeed and the unique parallels between football referees and arbitrators as neutral decision-makers in disputes. This episode was published by the ABA Section of Dispute Resolution - the leading source of dispute resolution information and networking opportunities for professionals around the world. Not a member of the ABA Section of Dispute Resolution? Join today!
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  Arbitration: A View From The Bench 22.05.2026 24min

  How has the field of arbitration evolved, and what can arbitrators learn from the judiciary? In this episode, host Dr. Larry Schooler sits down with Judge J. Michelle Childs of the U.S. Court of Appeals, D.C. Circuit, and keynote speaker at the ABA Dispute Resolution Section's Arbitration Institute, to explore the intersection of arbitration and litigation. Judge Childs shares her perspective on how each method can inform and strengthen the other, and what the future may hold for dispute resolution. To hear Judge Childs speak live, join us at the ABA Dispute Resolution Section's Arbitration Institute on June 3–4, 2026. Register before May 29 at https://ambar.org/arb2026 and use promo code DRPODCAST for 15% off. This episode was published by the ABA Section of Dispute Resolution - the leading source of dispute resolution information and networking opportunities for professionals around the world. Not a member of the ABA Section of Dispute Resolution? Join today! Listen on Apple Podcasts, PodBean, and Spotify.
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  Neutrality, Truth, and Mediation: Timothy Pierce on ABA Ethics Opinion 518 24.04.2026 27min

  In this episode of Resolutions, host Rekha Rangachari sits down with Wisconsin State Bar Ethics Counsel Timothy Pierce to unpack ABA Formal Ethics Opinion 518 — issued October 2025 and focused on a mediator's duty to avoid misleading communications when serving as a third-party neutral. They examine what the Opinion means in practice: the heightened obligation to maintain neutrality, the line between permissible evaluation and prohibited recommendations, and how Model Rules 2.4, 4.1, and 8.4(c) govern candor in mediation. Whether you're a seasoned neutral or newly stepping into the role, this conversation will help you recalibrate your ethical compass. This episode was published by the ABA Section of Dispute Resolution - the leading source of dispute resolution information and networking opportunities for professionals around the world. Not a member of the ABA Section of Dispute Resolution? Join today! Listen on Apple Podcasts, PodBean, and Spotify.
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  Early Dispute Resolution and the Power of Risk-Adjusted Value Decision Trees 05.02.2026 37min

  In this episode of Resolutions, American Arbitration Association Commercial Vice President Aaron Gothelf speaks with Peter Silverman, Chair of the EDR Institute, and Tracey Frisch, Division Vice President of Mediation at the American Arbitration Association, about how Early Dispute Resolution and risk-adjusted value decision trees are transforming the way disputes are resolved. This episode was published by the ABA Section of Dispute Resolution - the leading source of dispute resolution information and networking opportunities for professionals around the world. Not a member of the ABA Section of Dispute Resolution? Join today!
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  Do You Have an Appointment? How Court-Appointed Neutrals Improve Dispute Resolution 19.12.2025 41min

  As courts face increasingly heavy dockets and complex cases, court-appointed neutrals play a vital role in helping the justice system operate more efficiently and effectively. In this episode, Merril Hirsh and Tara Emory of the Academy of Court-Appointed Neutrals share insight into their work and that of their colleagues, highlighting the many ways they support courts nationwide. They also preview the Academy’s upcoming national conference next March in Berkeley, California. To learn more about the Academy of Court-Appointed Neutrals and register for the Academy's annual meeting, please visit: https://acan.memberclicks.net/annual-meeting  This episode was published by the ABA Section of Dispute Resolution - the leading source of dispute resolution information and networking opportunities for professionals around the world. Not a member of the ABA Section of Dispute Resolution? Join today! Listen on Apple Podcasts, PodBean, and Spotify.
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  Innovation Catalysts: Leadership, Technology, and Humanity at JAMS 18.11.2025 22min

  NYIAC’s Rekha Rangachari sits down with JAMS President & CEO Kimberly Taylor to discuss her vision for the organization and how technology—AI, digital tools, and emerging rule frameworks like the JAMS AI Disputes Clause & Rules—is reshaping the future of dispute resolution. They explore the importance of intentionally building knowledge, taking the high road in both work and life, and why Taylor believes success is ultimately rooted in the human element and practicing empathy. Tune in to learn more about Taylor, recently recognized as one of Corporate Counsel Business Journal’s “50 Women to Watch.” Learn more about Kim Taylor here. Read JAMS' AI Disputes Clause & Rules here. This episode was published by the ABA Section of Dispute Resolution - the leading source of dispute resolution information and networking opportunities for professionals around the world. Not a member of the ABA Section of Dispute Resolution? Join today!
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  Ombuds: Past and Present 08.10.2025 38min

  As we celebrate Ombuds Day in October, host Larry Schooler chats with Drs. Shannon Burton and Loraleigh Keashly about their new book The Organizational Ombuds: Foundations, Fundamentals & The Future,  a remarkable compilation of history, stories, and analysis of this fascinating profession and facet of dispute resolution.    This episode was published by the ABA Section of Dispute Resolution - the leading source of dispute resolution information and networking opportunities for professionals around the world. Not a member of the ABA Section of Dispute Resolution? Join today!   Listen on Apple Podcasts, PodBean, and Spotify.
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  Dennis Ross on Diplomacy: How Peace Talks Can Guide Everyday Mediation 15.09.2025 41min

  In this episode of Resolutions, AAA’s Aaron Gothelf chats with diplomat and author Dennis Ross about what international peace talks can teach us about everyday mediation. From walking in each other’s shoes to the power of active listening, deadlines, and even strategic misdirection, Ross shows how the fundamentals of negotiation are the same—whether you’re brokering peace between nations or resolving a dispute next door. Learn more from Dennis Ross at the 2025 Advanced Mediation Institute - hosted virtually Oct. 22 & 23, 2025. Register here.  This episode was published by the ABA Section of Dispute Resolution - the leading source of dispute resolution information and networking opportunities for professionals around the world. Not a member of the ABA Section of Dispute Resolution? Join today!
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  R.A.I.S.E. Up: Reframing with Early Mediation 02.09.2025 35min

  In this episode, Rekha Rangachari chats with ADR experts Michele Kern-Rappy and Laurie Vahey about early mediation, best practices for success, and how the R.A.I.S.E. Roadmap can streamline the shift from litigation to mediation while balancing professional and personal well-being.   This episode was published by the ABA Section of Dispute Resolution - the leading source of dispute resolution information and networking opportunities for professionals around the world. Not a member of the ABA Section of Dispute Resolution? Join today!
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  The Community Relations Service: Legacy, Impact, and Future 31.07.2025 47min

  Established under the Civil Rights Act of 1964, the Community Relations Service (CRS) has long served as a specialized conflict resolution agency within the U.S. Department of Justice. In this episode, former CRS Directors Becky Monroe and Grande Lum reflect on the agency’s origins, its role in supporting communities through tension and crisis, and the questions surrounding its current status. Join us to reflect on its mission, share pivotal moments from its history, and make the case for why it still matters.   This episode was published by the ABA Section of Dispute Resolution - the leading source of dispute resolution information and networking opportunities for professionals around the world. Not a member of the ABA Section of Dispute Resolution? Join today!   Listen on Apple Podcasts, PodBean, and Spotify.
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  Beyond Smart: Lawyering with Emotional Intelligence — An Interview with Author Ronda Muir 27.06.2025 51min

  In this episode of Resolutions, AAA Vice President Aaron Gothelf interviews lawyer, mediator, and author Ronda Muir about the newly released Second Edition of her groundbreaking book, Beyond Smart: Lawyering with Emotional Intelligence. Together, they explore how emotional intelligence (EQ) offers a competitive advantage for legal professionals, from improving negotiation outcomes to strengthening law firm culture and client relationships. Muir shares practical tips on hiring for EQ, boosting your own emotional intelligence, and how these skills can enhance your mediation or arbitration practice. They also discuss the role law schools play in preparing emotionally intelligent attorneys for today’s evolving legal landscape. Get your copy of Beyond Smart: Lawyering with Emotional Intelligence, Second Edition. Take an additional 20% off when you use discount code BSL2D20 at checkout (discount available until 8/31/2025). Listen on Apple Podcasts, PodBean, and Spotify.
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  Nuts & Bolts of Sports Arbitration 31.03.2025 51min

  In this episode, Rekha Rangachari sits down with Jeffrey Benz (JAMS), Jill Pilgrim (Pilgrim & Associates Arbitration), and Dr. Katherine Simpson (Simpson ADR) to discuss a career in sports arbitration, the need for arbitration in sports and the arbitration process under the Court of Arbitration for Sport (CAS), and advantages and challenges of this exciting field on domestic and international stages.  Through candid examples from this esteemed speaker set — comprised of 2 former athletes and 1 fan-turned-coach — they explore the rights and responsibilities of athletes and ADR with a recent Olympic case example.   Read the Olympic case example text here.    Not a member of the ABA Section of Dispute Resolution? Join today!
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  Is AI Drafting My Arbitration Award? 18.02.2025 34min

  In this episode of Resolutions, American Arbitration Association Commercial Vice President Aaron Gothelf sits down with Clearbrief Founder & CEO Jackie Schafer to explore how alternative dispute resolution professionals are integrating AI into their practices. They dive into key questions shaping the future of ADR, including: How are attorneys, courts, and neutrals leveraging AI? Is AI safe to use in legal proceedings? What ethical guidelines should practitioners follow? What happens to the data inputted into AI systems? Could AI eventually replace human arbitrators? Can AI be a tool for advancing social justice? Join us for an insightful conversation on the evolving role of AI in dispute resolution and what it means for the future of the profession. Check out the AAA-ICDR blog to learn more about AI in dispute resolution. Not a member of the American Bar Association, Section of Dispute Resolution? Join today! 
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  Using LinkedIn to Help Your ADR Practice Catch Fire! 16.01.2025 59min

  In this episode of Resolutions, American Arbitration Association Commercial Vice President, Aaron Gothelf interviews social media strategist, Stefanie Marrone on how ADR Professionals can use LinkedIn to increase their web presence and market their practices. Topics include: what should be in your LinkedIn profile? When and what to post? Who you should connect to? Social media etiquette, and a host of other subjects. Whether you’re a seasoned LinkedIn professional or just starting out with LinkedIn, there is something for everyone in this episode.  Follow Stefanie on LinkedIn! Not a member of the American Bar Association, Section of Dispute Resolution? Join today! 
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  Democratizing ADR: An Interview with AAA-ICDR, ODR.com & Mediate.com 29.10.2024 31min

  Rekha Rangachari interviews Bridget M. McCormack & Colin Rule on AAA-ICDR’s recent partnership with ODR.com and Mediate.com. They share their working relationship over the past years, their shared goal of democratizing ADR, and why we are at a critical juncture of AI development and knowledge building relating to meaningful access to justice.  Tune in to learn how lawyers can stay involved in the new solutions, products, and services critical to ADR’s evolution.  Not a member of the ABA Section of Dispute Resolution? Join today! 
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  Better Apart: Reaching Resolution in Divorce Mediation 01.10.2024 35min

  In this episode of Resolutions, American Arbitration Association Commercial Vice President, Aaron Gothelf interviews former co-chair of the ABA Mediation Committee and current ABA Dispute Resolution Section Counsel Member, Gabrielle Hartley on her 25 year career mediating mid to high conflict divorces, as well as her work to create accessible legal services and promote amicable resolutions in divorce proceedings.   Interested in registering for the upcoming Advanced Mediation & Advocacy Skills Institute? Register before Oct. 11: http://ambar.org/med2024    Not a member of the ABA Section of Dispute Resolution? Join today: http://ambar.org/JoinDR