Franchise Marketing Radio

ตอน

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  The Customer Loyalty Flywheel: Growing a Franchise Through Service 14.10.2026

  In this episode of Franchise Marketing Radio, Lee Kantor interviews David Dunsmuir, president of Surv Franchisor, an emerging home maintenance franchise focused on helping homeowners manage everyday repairs and upkeep. David shares the brand’s origins, its customer-first philosophy, and how structured training, quality assurance, and a five-step customer journey help franchisees build lasting relationships and […]
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  From Vendor to Trusted Partner: The Power of Consultative Franchising 01.09.2026

  In this episode of Franchise Marketing Radio, Haley Haar, President of AlphaGraphics Kansas City, shares how building strong relationships, solving customer problems, and adopting a consultative approach have helped grow her business. She also highlights the value of franchise networks, peer support, and creating a customer-first culture that turns one-time transactions into long-term partnerships. Haley […]
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  From Franchisee to Franchisor: Building a Brand Built to Scale 24.08.2026

  In this episode of Franchise Marketing Radio, Lee Kantor interviews Aaron Anderson, founder of Sunrise Social, about building and scaling a franchise from the perspective of an experienced franchisee turned franchisor. Aaron shares his journey from operating multiple restaurant locations to creating a brunch-focused concept, emphasizing the importance of understanding market demand, planning for delivery, […]
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  Building More Than a Franchise: Creating Brands That Customers Love 24.07.2026

  In this episode of Franchise Marketing Radio, Lee Kantor interviews Jeff Fenster, Founder of everbowl and WeBuild. Jeff shares how a simple mission to make healthier eating more accessible evolved into a rapidly growing franchise brand. He discusses the lessons learned from scaling a business, supporting franchisees, building a customer-first culture, and creating systems that […]
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  Creating Long-Term Value Through Franchise Ownership 30.06.2026

  In this episode of Franchise Marketing Radio, Lee Kantor interviews Donnie Ardoin, owner of PostNet in Lafayette, Louisiana. Donnie shares his transition from a 20-year career in the oil and gas industry to becoming a franchise owner. He discusses the importance of networking, community engagement, franchise support, and building strong business relationships. Donnie also offers […]
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  From Publicity to Profit: Building an AI-Ready Brand 22.06.2026

  In this episode of Franchise Marketing Radio, Lee Kantor interviews Heather Holmes, CEO and Founder of Publicity for Good and author of Seen by AI, Found by Customers. Heather discusses how AI is transforming brand visibility, why earned media and third-party validation are becoming critical marketing assets, and how franchisors can use strategic PR to […]
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  Growing Recurring Revenue Through Essential Services 22.06.2026

  In this episode of Franchise Marketing Radio, Lee Kantor interviews Lane Martin, Founder of Modern PURAIR. Lane shares how the company grew from a family-owned duct cleaning business into Canada’s largest indoor air quality franchise and discusses its expansion into the United States. He explains the growing demand for indoor air quality services, the advantages […]
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  Scaling a Wellness Franchise Through Consistency, Community, and Innovation 17.06.2026

  In this episode of Franchise Marketing Radio, Lee Kantor interviews Lindsey McFadden, CMO of Stretch Zone. Lindsey discusses the company’s growth from a single location to a leading practitioner-assisted stretching franchise with hundreds of locations across North America. She shares insights on franchise marketing, customer loyalty, community engagement, brand consistency, and the impact of AI […]
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  Balancing Brand Consistency and Local Market Empowerment in Franchising 05.06.2026

  In this episode of Franchise Marketing Radio, Lee Kantor interviews Steve Buors, CEO of Reshift Media, a franchise-focused digital marketing agency. Steve shares how his team helps franchise systems scale marketing across locations while balancing brand consistency with local flexibility. He explains the core challenge in franchising marketing—head office control vs. franchisee autonomy—and how technology […]
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  Building a Modern Art Education Franchise: Inside One River School’s Hybrid Model and Community Focus 02.06.2026

  In this episode of Franchise Marketing Radio, Lee interviews Matt Ross, CEO and founder of One River School, a modern art education franchise with 15 locations across six states. Drawing from his experience scaling School of Rock, Matt built One River to fill a gap in relevant, contemporary art education for K-12 students and adults. […]
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  From Volume to Weight: The Game-Changing Shift in Junk Removal Services 26.05.2026

  In this episode of Franchise Marketing Radio, Lee interviews Daniel McCarty, founder and CEO of JunkStart, the first pay-by-weight junk removal company in the U.S. Daniel explains how he disrupted the traditional volume-based pricing model by charging customers per pound instead, bringing transparency and fairness to the industry. He discusses the challenges of transitioning his […]
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  Inside Caring Senior Service: The Journey of Building a Hands-On, Tech-Savvy Senior Care Franchise That Changes Lives 19.05.2026

  In this episode of Franchise Marketing Radio, Lee Kantor interviews Jeff Salter, founder and CEO of Caring Senior Service. Jeff shares how he launched the non-medical home care business in 1991 in West Texas, eventually expanding to 62 locations across 23 states through franchising. He discusses the ideal franchisee profile, emphasizing passion for helping seniors […]
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  Centralized Strategy, Local Impact: Cracking the Franchise Code 01.05.2026

  In this episode of Franchise Marketing Radio, host Lee Kantor speaks with Melissa Telsrow, president and co-founder of Hiper, about solving the complexities of digital marketing for franchise and multi-location brands. Melissa explains how Hiper helps franchisors balance centralized brand control with local flexibility. Many franchise systems struggle with inconsistent messaging when individual locations manage […]
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  From Small Towns to Big Cities: How PMI Franchisees Thrive in Every Market Type 22.04.2026

  In this episode of Franchise Marketing Radio, Lee interviews Steve Hart, CEO and Co-Founder of Property Management, Inc. (PMI). Steve discusses how PMI became the largest property management franchise in the U.S., with over 450 partners across 48 states. He explains how PMI supports franchisees across five sectors—residential, commercial, HOA, short-term rentals, and multifamily—providing systems, […]
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  Turning Website Traffic into Jobs: The Power of Online Estimates for Contractors 03.04.2026

  In this episode of Franchise Marketing Radio, Lee interviews Scott Ossim of Contractor Commerce. Scott discusses how e-commerce tools are transforming the home services industry. He explains how instant online estimates and transparent pricing help contractors and franchise systems generate higher-quality leads, improve customer trust, and convert website traffic into real jobs while still allowing […]
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  Discovering Tierra Encantada: A Revolutionary Spanish Immersion Program for Young Learners and Their Families 25.03.2026

  In this episode of Franchise Marketing Radio, Lee Kantor interviews Kristen Denzer, CEO and founder of Tierra Encantada, a Spanish immersion early education and childcare franchise. Kristen shares how her entrepreneurial journey led to creating a unique program combining language immersion and global cuisine for children ages six weeks to six years. She discusses the […]
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  Your Franchise Friend: Expert Guidance for Making Informed Franchise Decisions! 27.02.2026

  In this episode of Franchise Marketing Radio, host Lee Kantor interviews Charles Stovall, FranChoice owner and consultant. Charles shares his journey from corporate sales to multi-unit franchise ownership and consulting, offering insights into the realities of franchising. He discusses common misconceptions, the importance of understanding franchise disclosure documents, and why business acumen outweighs passion for […]
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  Navigating Career Transitions: How Franchise Coaching Can Change Your Life 03.02.2026

  In this episode of Franchise Marketing Radio, Stone Payton interviews Jennifer Jaciw, franchise coach at The Entrepreneur’s Source. Jennifer shares her personal journey through career transitions and explains how her organization helps professionals explore franchise ownership as a new path. She details their complimentary coaching process, which uses assessments to match clients with business opportunities […]
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  Stretching Beyond Limits: The Innovative Approach of Stretch Zone 23.12.2025

  In this episode of Franchise Marketing Radio, Lee Kantor interviews Lindsey McFadden, Chief Marketing Officer of Stretch Zone. Lindsey shares the origins and growth of Stretch Zone, a franchise specializing in practitioner-assisted stretching. She discusses their unique approach to stretching, inclusive client base, and the ideal franchisee profile. The conversation highlights Stretch Zone’s collaborative franchisee […]
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  From Racing Circuits to Community Impact: The Evolution of Safeway Driving 15.12.2025

  In this episode of Franchise Marketing Radio, Lee Kantor interviews Brad Coleman, CEO of Safeway Driving and former NASCAR driver. Brad shares his journey from racecar driver to franchise leader, detailing how he modernized Safeway Driving and expanded it from a local school to a thriving franchise. He discusses the importance of driver safety, the […]