Dental Assistant Nation
Dental Assistant Nation
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Dental Assistant Nation is a podcast focused on the dental assisting profession. It is hosted by Kevin Henry, a speaker, consultant, author, and editor in chief for DrBicuspid.com. The show aims to empower, enlighten, and educate dental assistants through discussions relevant to their careers. Episodes may feature insights, interviews, and advice for dental assistants and the broader dental team.
Épisodes
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Episode 456: How to Build Confidence and Skills as a Dental Assistant 05.10.2026 18minMost dental assistants learned infection control on the job, and much of what gets passed around chairside is wrong. What you don't know can put you, your team, and your patients at risk. Kevin Henry sits down with Atia Black of the Dental Assisting National Board (DANB), veteran assistant and educator Tija Hunter, and Andy Whitehead of the Association for Dental Safety (ADS) to answer a question every dental assistant eventually asks: is formal infection control certification actually worth it? The panel explains why on-the-job training often falls short, how one credential can change the way a practice sees your value, and how it can lead to a leadership role that many assistants don't realize is open to them. There's also a surprising way to cover the cost of certification that most assistants never think to use, plus a simple approach that can get your employer on board. If you've ever wondered whether certification could move your career forward, this conversation might change your mind. Take the Next Step in Infection Control Explore Courses & Study Materials https://www.dalefoundation.org/ View Exam Requirements & Apply https://danb.org/ ------------------- Starting a career in dental assisting can feel overwhelming, especially when you're trying to figure out what you actually need to know before stepping into your first practice. The right preparation can help you walk in with more confidence and a stronger foundation. Dental Ready is built for aspiring dental assistants who want to prepare for the profession before taking that first step. It focuses on building the knowledge and confidence needed to enter a dental practice, while also preparing you for the people and teamwork that are part of the job. If you're getting ready to start your dental assisting career, visit https://dentalready.ai/ and use code DANation-DR1 to get 10% off. Dental Ready can help you build the knowledge and confidence you need to take your first step into the profession. ------------------- 🦷 Dental professionals, work when and where it works for you. Kwikly makes it easy to find and book flexible dental shifts right from your phone. See shift details and pay upfront, choose the opportunities that fit your schedule, and enjoy the security of W-2 employment, with payroll, taxes, and insurance handled for you. More flexibility. Less hassle. Work on your terms. 👉 Find dental shifts with Kwikly: https://www.joinkwikly.com/ ------------------- Dental assistants play a powerful role in whether patients move forward with treatment. You are a key part of the patient journey, and having the right financial options can make all the difference. CareCredit is a health and wellness credit card that offers flexible financing options, so patients can pay over time for the care they want or need, subject to credit approval. When money isn’t the obstacle, patients say yes. Want to make CareCredit part of your practice’s offerings and strengthen case acceptance? Email me at [email protected] and let’s make it happen for your team. ------------------- If you work chairside, you know that good isolation and retraction can make a big difference in how smoothly a procedure goes. Keeping the field dry, maintaining visibility, and giving the clinician the access they need can help everyone work more efficiently. ISORETRACT is designed to support that process by providing isolation and retraction during dental and orthodontic procedures. It can be especially useful in practices handling orthodontics, clear aligner cases, Invisalign treatment, and cosmetic procedures where maintaining a clear, controlled working field is important. The goal is to make isolation easier for the clinical team while also helping create a better experience for the patient. Want to see what ISORETRACT could look like in your practice? Visit https://isoretract.com/ to learn more. -
Episode 455: Why Your Patients Are Anxious (And How To Fix It FAST!) 28.09.2026 18minAnxious patients cancel more, delay treatment, and drain team energy fast. Kevin Henry talks with Catherine Fettig about why dental fear is so common and how past negative experiences shape patient behavior. Fear slows down appointments, leads to no shows, and creates added pressure for dental assistants who carry the emotional load chairside. Simple steps make a difference, from pre appointment screening and asking how patients feel about the visit, to offering choices that give patients a sense of control. Building trust through clear introductions, calm communication, and added time for anxious patients helps improve cooperation and case acceptance. The conversation also covers team health, with practical ideas like short resets after each patient, open huddles, tapping out when needed, and leadership support that gives assistants space to recharge and stay focused. Connect with Catherine Fettig Email: [email protected] Phone number: 503-314-7297 ------------------- Starting a career in dental assisting can feel overwhelming, especially when you're trying to figure out what you actually need to know before stepping into your first practice. The right preparation can help you walk in with more confidence and a stronger foundation. Dental Ready is built for aspiring dental assistants who want to prepare for the profession before taking that first step. It focuses on building the knowledge and confidence needed to enter a dental practice, while also preparing you for the people and teamwork that are part of the job. If you're getting ready to start your dental assisting career, visit https://dentalready.ai/ and use code DANation-DR1 to get 10% off. Dental Ready can help you build the knowledge and confidence you need to take your first step into the profession. ------------------- 🦷 Dental professionals, work when and where it works for you. Kwikly makes it easy to find and book flexible dental shifts right from your phone. See shift details and pay upfront, choose the opportunities that fit your schedule, and enjoy the security of W-2 employment, with payroll, taxes, and insurance handled for you. More flexibility. Less hassle. Work on your terms. 👉 Find dental shifts with Kwikly: https://www.joinkwikly.com/ ------------------- Dental assistants play a powerful role in whether patients move forward with treatment. You are a key part of the patient journey, and having the right financial options can make all the difference. CareCredit is a health and wellness credit card that offers flexible financing options, so patients can pay over time for the care they want or need, subject to credit approval. When money isn’t the obstacle, patients say yes. Want to make CareCredit part of your practice’s offerings and strengthen case acceptance? Email me at [email protected] and let’s make it happen for your team. ------------------- If you work chairside, you know that good isolation and retraction can make a big difference in how smoothly a procedure goes. Keeping the field dry, maintaining visibility, and giving the clinician the access they need can help everyone work more efficiently. ISORETRACT is designed to support that process by providing isolation and retraction during dental and orthodontic procedures. It can be especially useful in practices handling orthodontics, clear aligner cases, Invisalign treatment, and cosmetic procedures where maintaining a clear, controlled working field is important. The goal is to make isolation easier for the clinical team while also helping create a better experience for the patient. Want to see what ISORETRACT could look like in your practice? Visit https://isoretract.com/ to learn more and see how ISORETRACT can help make isolation and retraction easier for your dental team. -
70% of Handpiece Repairs Come From This One Mistake 24.09.2026 17minSeventy percent of dental equipment repairs trace back to one habit almost every practice repeats between patients. Kevin Henry sits down with Matt Baker of Right Wipe for a special edition of Dental Assistant Nation to look at what the wipes used between patients are actually doing to chairs, upholstery, sensors, lights, handles, tubings, plastics, and handpieces. Matt points to findings pulled from five organizations, including repair companies, manufacturers, and dealers, showing that over 70% of all repairs come from disinfectant misuse, and he notes that the CDC advises against disinfecting handpieces prior to sterilization. Handpiece manufacturers already know it is a problem, yet the routine stays in the workflow because it has been there so long nobody questions it. Right Wipe is built as the only cleaning wipe in the dental industry, designed to replace a wipe inside the disinfectant workflow rather than sit next to it. It is not a disinfectant and it is not caustic, and Matt describes it as fifty times safer than soap and water. For a single practice that means fewer repair invoices and equipment that survives longer. For a DSO, Matt says the savings are not six digits, they are seven. You also get the practical side, including how the pouch is labeled, what the blue dots on the wipe mean, and how to bring it up with the dental dealer you already buy from. Ask your dealer about Right Wipe or visit rightwipe.com to see it for yourself. Check Rite Wipe’s website here: https://ritewipe.com/ -
Episode 454: What Makes a Dental Practice Worth Staying At 21.09.2026 21minA dental practice can lose its best assistant and never figure out why. Dr. Sreenivas Koka says the answer is almost never the person. Dr. Sreenivas Koka is a prosthodontist, a former practice owner in San Diego, a former dental school dean, the former chair of dentistry at the Mayo Clinic, and one of 16 dentists in his family, and he explains why every role on a dental team carries the same weight in patient care and why the dentist, the assistant, and the front desk are all motivated by the same human needs. He breaks down the difference between management, which runs on systems and processes, and leadership, which runs on feelings, and he shares the environment test to run before blaming anyone on the team. When a flower does not bloom, you fix the environment it grows in, not the flower. He also explains why comparison steals the joy from a career, why staying in a practice that is the wrong fit serves nobody, and how DentalReady.ai trains dental assistants for less than $1,000 so a career can start without predatory program debt. Subscribe for more conversations like this one, and share in the comments what your practice does to make its team feel valued. Connect with Dr. Sreenivas Koka Phone Number: 619-456-3712 Email: [email protected] ------------------- Starting a career in dental assisting can feel overwhelming, especially when you're trying to figure out what you actually need to know before stepping into your first practice. The right preparation can help you walk in with more confidence and a stronger foundation. Dental Ready is built for aspiring dental assistants who want to prepare for the profession before taking that first step. It focuses on building the knowledge and confidence needed to enter a dental practice, while also preparing you for the people and teamwork that are part of the job. If you're getting ready to start your dental assisting career, visit https://dentalready.ai/ and use code DANation-DR1 to get 10% off. Dental Ready can help you build the knowledge and confidence you need to take your first step into the profession. —---- 🦷 Dental professionals, work when and where it works for you. Kwikly makes it easy to find and book flexible dental shifts right from your phone. See shift details and pay upfront, choose the opportunities that fit your schedule, and enjoy the security of W-2 employment, with payroll, taxes, and insurance handled for you. More flexibility. Less hassle. Work on your terms. 👉 Find dental shifts with Kwikly: https://www.joinkwikly.com/ ------------------- Dental assistants play a powerful role in whether patients move forward with treatment. You are a key part of the patient journey, and having the right financial options can make all the difference. CareCredit is a health and wellness credit card that offers flexible financing options, so patients can pay over time for the care they want or need, subject to credit approval. When money isn’t the obstacle, patients say yes. Want to make CareCredit part of your practice’s offerings and strengthen case acceptance? Email me at [email protected] and let’s make it happen for your team. ------------------- If you work chairside, you know that good isolation and retraction can make a big difference in how smoothly a procedure goes. Keeping the field dry, maintaining visibility, and giving the clinician the access they need can help everyone work more efficiently. ISORETRACT is designed to support that process by providing isolation and retraction during dental and orthodontic procedures. It can be especially useful in practices handling orthodontics, clear aligner cases, Invisalign treatment, and cosmetic procedures where maintaining a clear, controlled working field is important. The goal is to make isolation easier for the clinical team while also helping create a better experience for the patient. Want to see what ISORETRACT could look like in your practice? Visit https://isoretract.com/ to learn more. -
Episode 453: How to Have Difficult Conversations in the Dental Office 14.09.2026 21minCourage is not the absence of fear. It is choosing to act while you still feel it. Dr. Elizabeth Carr joins host Kevin Henry to explain how dental professionals can balance bravery with humility to navigate difficult conversations with confidence and care. True courage starts with a foundation of knowledge and a patient focused intent, stays grounded in humility and respect for every team member, and requires intentional repair after speaking up to keep relationships strong. Preparation, perspective, and follow through turn hard talks into trust, better teamwork, and better care. Connect with Dr. Elizabeth [email protected] ------------------- Starting a career in dental assisting can feel overwhelming, especially when you're trying to figure out what you actually need to know before stepping into your first practice. The right preparation can help you walk in with more confidence and a stronger foundation. Dental Ready is built for aspiring dental assistants who want to prepare for the profession before taking that first step. It focuses on building the knowledge and confidence needed to enter a dental practice, while also preparing you for the people and teamwork that are part of the job. If you're getting ready to start your dental assisting career, visit https://dentalready.ai/ and use code DANation-DR1 to get 10% off. Dental Ready can help you build the knowledge and confidence you need to take your first step into the profession. —---- 🦷 Dental professionals, work when and where it works for you. Kwikly makes it easy to find and book flexible dental shifts right from your phone. See shift details and pay upfront, choose the opportunities that fit your schedule, and enjoy the security of W-2 employment, with payroll, taxes, and insurance handled for you. More flexibility. Less hassle. Work on your terms. 👉 Find dental shifts with Kwikly: https://www.joinkwikly.com/ ------------------- Dental assistants play a powerful role in whether patients move forward with treatment. You are a key part of the patient journey, and having the right financial options can make all the difference. CareCredit is a health and wellness credit card that offers flexible financing options, so patients can pay over time for the care they want or need, subject to credit approval. When money isn’t the obstacle, patients say yes. Want to make CareCredit part of your practice’s offerings and strengthen case acceptance? Email me at [email protected] and let’s make it happen for your team. ------------------- If you work chairside, you know that good isolation and retraction can make a big difference in how smoothly a procedure goes. Keeping the field dry, maintaining visibility, and giving the clinician the access they need can help everyone work more efficiently. ISORETRACT is designed to support that process by providing isolation and retraction during dental and orthodontic procedures. It can be especially useful in practices handling orthodontics, clear aligner cases, Invisalign treatment, and cosmetic procedures where maintaining a clear, controlled working field is important. The goal is to make isolation easier for the clinical team while also helping create a better experience for the patient. Want to see what ISORETRACT could look like in your practice? Visit https://isoretract.com/ to learn more and see how ISORETRACT can help make isolation and retraction easier for your dental team. -
Episode 452: A Better Way to Train Confident Clinic-Ready Dental Assistants 07.09.2026 25minBecoming a confident clinic ready dental assistant should not require an expensive program or months of stressful catch up on the job. When new team members start without strong fundamentals, the entire practice feels the pressure. DentalReady.ai was built to offer a more practical and affordable path forward. Host Kevin Henry talks with Dr. Sreenivas Koka and Dr. Elizabeth Carr about a gamified and modular platform designed to deliver standardized high quality training that aligns with DANB and CODA standards. The focus is on making new and on the job trained assistants truly prepared before day one while giving practices a clear system to support growth without placing the full training burden on veteran staff. The result is better preparation, more confidence and a stronger team from the start. Visit DrBicuspid.com for dental news, clinical insights, practice management updates, and industry developments created for dental professionals. Stay informed, discover useful perspectives, and keep up with what is happening across dentistry. ------------------- Starting a career in dental assisting can feel overwhelming, especially when you're trying to figure out what you actually need to know before stepping into your first practice. The right preparation can help you walk in with more confidence and a stronger foundation. Dental Ready is built for aspiring dental assistants who want to prepare for the profession before taking that first step. It focuses on building the knowledge and confidence needed to enter a dental practice, while also preparing you for the people and teamwork that are part of the job. If you're getting ready to start your dental assisting career, visit https://dentalready.ai/ and use code DANation-DR1 to get 10% off. Dental Ready can help you build the knowledge and confidence you need to take your first step into the profession. ------------------- 🦷 Dental professionals, work when and where it works for you. Kwikly makes it easy to find and book flexible dental shifts right from your phone. See shift details and pay upfront, choose the opportunities that fit your schedule, and enjoy the security of W-2 employment, with payroll, taxes, and insurance handled for you. More flexibility. Less hassle. Work on your terms. 👉 Find dental shifts with Kwikly: https://www.joinkwikly.com/ ------------------- Dental assistants play a powerful role in whether patients move forward with treatment. You are a key part of the patient journey, and having the right financial options can make all the difference. CareCredit is a health and wellness credit card that offers flexible financing options, so patients can pay over time for the care they want or need, subject to credit approval. When money isn’t the obstacle, patients say yes. Want to make CareCredit part of your practice’s offerings and strengthen case acceptance? Email me at [email protected] and let’s make it happen for your team. ------------------- If you work chairside, you know that good isolation and retraction can make a big difference in how smoothly a procedure goes. Keeping the field dry, maintaining visibility, and giving the clinician the access they need can help everyone work more efficiently. ISORETRACT is designed to support that process by providing isolation and retraction during dental and orthodontic procedures. It can be especially useful in practices handling orthodontics, clear aligner cases, Invisalign treatment, and cosmetic procedures where maintaining a clear, controlled working field is important. The goal is to make isolation easier for the clinical team while also helping create a better experience for the patient. Want to see what ISORETRACT could look like in your practice? Visit https://isoretract.com/ to learn more and see how ISORETRACT can help make isolation and retraction easier for your dental team. -
Episode 451: Build a Dental Practice Where No One Wants to Quit 31.08.2026 16minMost dental teams do not quit because of pay. They quit because they do not feel valued. In this conversation Dr. Paul White shows you how to change that starting today. In this episode Kevin Henry talks with Dr. Paul White, psychologist and co author of The 5 Languages of Appreciation in the Workplace, about what it really takes to make your team feel seen and supported. Dr. White explains the difference between recognition and personal appreciation and why nearly eighty percent of people leave jobs when they do not feel valued. He walks through the five languages of appreciation at work which are words of affirmation, acts of service, quality time, tangible gifts and physical touch, and why the key is to show appreciation in the way the other person actually feels it, whether that is private encouragement or public praise. You will learn how anyone in the practice can build a more positive culture from any position, how authentic appreciation improves morale, productivity and patient care, and how to recognize and respond to toxicity before it hurts retention. Dr. White also shares simple next steps and resources to help you put these ideas into practice right away. Connect with Dr. Paul Website: https://appreciationatwork.com/ Assessment https://mbainventory.com/ YouTube Channel: https://www.youtube.com/@AppreciationAtWork ------------------- Dental assistants play a powerful role in whether patients move forward with treatment. You are a key part of the patient journey, and having the right financial options can make all the difference. CareCredit is a health and wellness credit card that offers flexible financing options, so patients can pay over time for the care they want or need, subject to credit approval. When money isn’t the obstacle, patients say yes. Want to make CareCredit part of your practice’s offerings and strengthen case acceptance? Email me at [email protected] and let’s make it happen for your team. ------------------- If you work chairside, you know that good isolation and retraction can make a big difference in how smoothly a procedure goes. Keeping the field dry, maintaining visibility, and giving the clinician the access they need can help everyone work more efficiently. ISORETRACT is designed to support that process by providing isolation and retraction during dental and orthodontic procedures. It can be especially useful in practices handling orthodontics, clear aligner cases, Invisalign treatment, and cosmetic procedures where maintaining a clear, controlled working field is important. The goal is to make isolation easier for the clinical team while also helping create a better experience for the patient. Want to see what ISORETRACT could look like in your practice? Visit https://isoretract.com/ to learn more and see how ISORETRACT can help make isolation and retraction easier for your dental team. ------------------- Starting a career in dental assisting can feel overwhelming, especially when you're trying to figure out what you actually need to know before stepping into your first practice. The right preparation can help you walk in with more confidence and a stronger foundation. Dental Ready is built for aspiring dental assistants who want to prepare for the profession before taking that first step. It focuses on building the knowledge and confidence needed to enter a dental practice, while also preparing you for the people and teamwork that are part of the job. If you're getting ready to start your dental assisting career, visit https://dentalready.ai/ and use code DANation-DR1 to get 10% off. Dental Ready can help you build the knowledge and confidence you need to take your first step into the profession. -
Episode 450: Why Latinas Are the Backbone of Dentistry and No One Is Talking About It 24.08.2026 16minLatina dental assistants are already doing the work that keeps many practices moving, but too often their contributions go unrecognized. What happens when they stop working silently and start using their voice, culture, and bilingual skills as strengths? In this episode of Dental Assistant Nation, Kevin Henry talks with Edna Abreu about the growing influence of Latinas in dentistry and the challenges they face in advancing their careers. They discuss why Latina dental assistants are often seen as the backbone of the practice, the importance of recognizing their hard work, and how speaking Spanish can build trust and comfort with Latino and Hispanic patients. Edna also shares why dental assistants should not limit themselves to their current role and encourages them to pursue leadership, education, speaking, social media, and other opportunities. The conversation also highlights how dental practices can better recognize and support Latina team members while using their language and cultural connection to better serve their patients. Connect with Edna Abreu Facebook Group: https://www.facebook.com/groups/1825372378124805 Linkedin: https://www.linkedin.com/company/latinas-in-dentistry/ Instagram: @latinasindental https://www.instagram.com/latinasindental/ @thedentalculturist https://www.instagram.com/thedentalculturist/ ------------------- Dental assistants play a powerful role in whether patients move forward with treatment. You are a key part of the patient journey, and having the right financial options can make all the difference. CareCredit is a health and wellness credit card that offers flexible financing options, so patients can pay over time for the care they want or need, subject to credit approval. When money isn’t the obstacle, patients say yes. Want to make CareCredit part of your practice’s offerings and strengthen case acceptance? Email me at [email protected] and let’s make it happen for your team. ------------------- If you work chairside, you know that good isolation and retraction can make a big difference in how smoothly a procedure goes. Keeping the field dry, maintaining visibility, and giving the clinician the access they need can help everyone work more efficiently. ISORETRACT is designed to support that process by providing isolation and retraction during dental and orthodontic procedures. It can be especially useful in practices handling orthodontics, clear aligner cases, Invisalign treatment, and cosmetic procedures where maintaining a clear, controlled working field is important. The goal is to make isolation easier for the clinical team while also helping create a better experience for the patient. Want to see what ISORETRACT could look like in your practice? Visit https://isoretract.com/ to learn more and see how ISORETRACT can help make isolation and retraction easier for your dental team. ------------------- Starting a career in dental assisting can feel overwhelming, especially when you're trying to figure out what you actually need to know before stepping into your first practice. The right preparation can help you walk in with more confidence and a stronger foundation. Dental Ready is built for aspiring dental assistants who want to prepare for the profession before taking that first step. It focuses on building the knowledge and confidence needed to enter a dental practice, while also preparing you for the people and teamwork that are part of the job. If you're getting ready to start your dental assisting career, visit https://dentalready.ai/ and use code DANation-DR1 to get 10% off. Dental Ready can help you build the knowledge and confidence you need to take your first step into the profession. -
Episode 449: How the Best Dentists Keep Their Assistants Happy and Loyal 17.08.2026 15minWhat if the secret to keeping great dental assistants has nothing to do with fancy perks and everything to do with respect? In this episode, Dr. Marc Goldman shares how investing in his team, trusting their expertise, and creating a culture of mutual appreciation helped build a loyal and high performing practice. Dr. Marc Goldman reflects on more than four decades in periodontics and explains why experienced dental assistants are one of the most valuable investments a practice can make. He discusses how paying fairly, offering flexibility, and treating team members with respect created a workplace where everyone was willing to go the extra mile when patients needed them most. Dr. Goldman also shares how empowering assistants to take ownership of responsibilities like inventory management and surgical preparation helped the practice run smoothly every day. For dental assistants looking for the right employer, he offers practical advice on what questions to ask during interviews, including benefits, flexibility, and workplace culture. The conversation wraps up with the importance of continuing education, staying current with advances in dentistry, and ensuring the entire dental team is equipped to provide the best possible patient care. Special Offer Looking to expand your dental knowledge? Dr. Goldman teaches continuing education courses through the Dental Studies Institute of New Jersey, with many classes available live on Zoom for dental professionals across the United States. Mention Dental Assistant Nation when you register to receive 10% off your course. Website: https://www.dsi-nj.com/ ------------------- Dental assistants play a powerful role in whether patients move forward with treatment. You are a key part of the patient journey, and having the right financial options can make all the difference. CareCredit is a health and wellness credit card that offers flexible financing options, so patients can pay over time for the care they want or need, subject to credit approval. When money isn’t the obstacle, patients say yes. Want to make CareCredit part of your practice’s offerings and strengthen case acceptance? Email me at [email protected] and let’s make it happen for your team. -
Episode 448: The Truth About Being a Dental Assistant That Nobody Talks About 10.08.2026 17minWhat if the biggest factor holding a dental practice back is not technology or production goals, but the way dental assistants are valued? In this conversation, leadership coach Brandi Marzolino shares why it is time to recognize dental assistants as essential leaders, invest in their growth, and create workplaces where they can thrive instead of simply getting through the day. Brandi Marzolino joins Kevin Henry to discuss the evolving role of dental assistants and why they deserve greater recognition, development, and opportunity within dental practices. Drawing on two decades of experience in leadership and performance coaching, she explains how many assistants are expected to carry significant responsibilities without receiving the training, compensation, or professional support they deserve. The conversation explores why leaders need to invest in assistants just as they do other team members, encourage career growth, and create pathways for advancement. Brandi also highlights the importance of self awareness, healthy boundaries, and balancing professional demands with personal wellbeing. She shares insights into the unique challenges many women face in leadership, how people pleasing can limit growth, and why finding your voice is essential for long-term success. This episode is an empowering reminder that when dental assistants are supported, valued, and given opportunities to lead, the entire practice benefits. Connect with Brandi Instagram: Brandi Marzolino : https://www.instagram.com/brandi.marzolino/ Linkedin: Brandi Marzolino : https://www.linkedin.com/in/brandimarzolino/ Empowered Leadership Experience www.leadhershipexperience.com Podcast: The Real Talk of Dental: https://therealtalkofdental.com/ ------------------- Dental assistants play a powerful role in whether patients move forward with treatment. You are a key part of the patient journey, and having the right financial options can make all the difference. CareCredit is a health and wellness credit card that offers flexible financing options, so patients can pay over time for the care they want or need, subject to credit approval. When money isn’t the obstacle, patients say yes. Want to make CareCredit part of your practice’s offerings and strengthen case acceptance? Email me at [email protected] and let’s make it happen for your team. -
Episode 447: What Dental Assistants Say About Working at Aspen Dental 03.08.2026 24minWhat does it take to build a lasting career in dental assisting? In this episode, you'll hear firsthand how earning a CDA, embracing continuous learning, and working in a supportive environment can open doors to leadership, hygiene school, and long term career growth. Kevin Henry sits down with Molly Ward, Mikelle, and Lynn Turner to explore their career journeys at Aspen Dental and the impact of becoming Certified Dental Assistants. Molly shares how she transitioned from being a certified nurse's assistant into dentistry, found confidence through earning her CDA, and is now pursuing her dream of becoming a dental hygienist. Mikelle reflects on a 20 year career that began as a dental assistant and evolved into managing dental assistant support, highlighting the value of mentorship, certification, and investing in professional development. Lynn discusses her experience as a lead dental assistant, her passion for coaching new assistants, and how expanding her knowledge through certifications has strengthened both her skills and patient care. Together, they emphasize the importance of supportive doctor assistant relationships, career advancement opportunities, and lifelong learning in creating fulfilling careers in dentistry. Aspen Dental Website: www.aspendental.com ------------------- Dental assistants play a powerful role in whether patients move forward with treatment. You are a key part of the patient journey, and having the right financial options can make all the difference. CareCredit is a health and wellness credit card that offers flexible financing options, so patients can pay over time for the care they want or need, subject to credit approval. When money isn’t the obstacle, patients say yes. Want to make CareCredit part of your practice’s offerings and strengthen case acceptance? Email me at [email protected] and let’s make it happen for your team. Watch the 2 previous episodes! Part 1: Episode 445: Can Certification Make You a Better Dental Assistant? https://youtu.be/rI7cGHQf0Ko Part 2: Episode 446: How Certification Changes a Dental Assistant Career https://youtu.be/Qw1S6Y2kFYA -
Episode 446: How Certification Changes a Dental Assistant Career (Part 2) 27.07.2026 13minIs dental assisting just a job or can it become a long term career with more opportunities, higher confidence, and greater earning potential? In this episode, we explore why national certification is helping dental assistants take their careers to the next level and why leading organizations are investing in professional growth. In part two of this three part series, Kevin Henry is joined by Amber Musser from Aspen Dental and Atia Black from the Dental Assisting National Board to discuss why national certification matters for dental assistants. They explain how certification strengthens clinical knowledge in areas like infection control, radiation health and safety, and regulatory compliance while also creating more career opportunities across multiple states. The conversation highlights how certification builds confidence, validates experience, increases job satisfaction, and can lead to higher earning potential. Amber also shares how Aspen Dental's investment in certification has improved retention, strengthened provider and assistant partnerships, and removed barriers that once kept many dental assistants from advancing their careers. Together, they make the case that supporting professional development is not only good for individual dental assistants but also improves patient care and strengthens the future of the dental workforce. Connect with DANB and Aspen Dental DANB Website: www.danb.org DANB State Requirements www.danb.org/state-requirements Aspen Dental Website: www.aspendental.com ------------------- Dental assistants play a powerful role in whether patients move forward with treatment. You are a key part of the patient journey, and having the right financial options can make all the difference. CareCredit is a health and wellness credit card that offers flexible financing options, so patients can pay over time for the care they want or need, subject to credit approval. When money isn’t the obstacle, patients say yes. Want to make CareCredit part of your practice’s offerings and strengthen case acceptance? Email me at [email protected] and let’s make it happen for your team. -
Episode 445: Can Certification Make You a Better Dental Assistant? (Part 1) 20.07.2026 19minWhat does it really mean for a dental assistant to practice at the top of their scope? In this episode, industry leaders explain why certification is more than just another credential and how it can transform careers, improve patient care, and strengthen dental practices. Kevin Henry is joined by Amber Musser of Aspen Dental and Atia Black of the Dental Assisting National Board to discuss the real impact of investing in dental assistant education. They explore how certification builds confidence, creates new career opportunities, improves workflow, and helps dental assistants deliver higher quality patient care. The conversation also highlights how Aspen Dental supports its teams through structured training, study resources, and career development while navigating different state requirements. Whether you are just starting your career or looking to take the next step, this episode offers practical insights into why practicing at the top of your scope benefits both dental assistants and the patients they serve. ------------------- Dental assistants play a powerful role in whether patients move forward with treatment. You are a key part of the patient journey, and having the right financial options can make all the difference. CareCredit is a health and wellness credit card that offers flexible financing options, so patients can pay over time for the care they want or need, subject to credit approval. When money isn’t the obstacle, patients say yes. Want to make CareCredit part of your practice’s offerings and strengthen case acceptance? Email me at [email protected] and let’s make it happen for your team. -
Episode 444: Every Dental Assistant Needs Infection Control Training (Here's Why) 13.07.2026 14minInfection control is the most important responsibility in every dental practice, yet it is also one of the most misunderstood. Are dental teams truly protecting their patients, or are outdated habits putting safety at risk without anyone realizing it? In this conversation, Tija Hunter, CDA, EFDA, CDIA, CDSO, MADAA joins Kevin Henry to discuss why infection control should always come before productivity, scheduling, or practice growth. They explore the growing challenge of training new dental assistants, the spread of misinformation in dentistry, and why proper education is essential for keeping both patients and dental teams safe. Tija explains how certification in dental infection prevention builds confidence, strengthens careers, and helps establish consistent standards across the profession. The discussion also covers common misconceptions about sterilization, the importance of documentation, understanding state regulations, and why continuous education is one of the best investments any dental assistant can make. Whether you are new to dentistry or an experienced professional, this episode highlights why infection control remains the foundation of quality patient care. Connect with Tija Hunter Email: [email protected] DANB Website: https://danb.org/ ADS Website: https://www.myads.org/ ------------------- Dental assistants play a powerful role in whether patients move forward with treatment. You are a key part of the patient journey, and having the right financial options can make all the difference. CareCredit is a health and wellness credit card that offers flexible financing options, so patients can pay over time for the care they want or need, subject to credit approval. When money isn’t the obstacle, patients say yes. Want to make CareCredit part of your practice’s offerings and strengthen case acceptance? Email me at [email protected] and let’s make it happen for your team. -
Episode 443: ADAA President on the Future of Dental Assisting 06.07.2026 15minDental assisting is more than just a job. In this conversation, ADAA President Erin Hendricks shares why she believes it is a lifelong career that deserves greater recognition, stronger standards, and better opportunities for every dental assistant. Drawing from nearly four decades of experience, Erin discusses her journey from the United States Air Force to becoming President of the American Dental Assistants Association. She explains why national certification and licensing could transform the profession by making it easier for dental assistants to work across state lines while strengthening career growth and professional recognition. The discussion also covers pay, career advancement, the importance of advocacy, and why every dental assistant needs a voice in shaping the future of the profession. Whether you are just starting your career or have years of experience, this episode offers valuable insights into where dental assisting is headed and how you can be part of its future. Connect with Erin! ADAA Website: https://adaausa.org/ ------------------- Dental assistants play a powerful role in whether patients move forward with treatment. You are a key part of the patient journey, and having the right financial options can make all the difference. CareCredit is a health and wellness credit card that offers flexible financing options, so patients can pay over time for the care they want or need, subject to credit approval. When money isn’t the obstacle, patients say yes. Want to make CareCredit part of your practice’s offerings and strengthen case acceptance? Email me at [email protected] and let’s make it happen for your team. -
Episode 442: Dental Assistants in Oregon Can Now Give Local Anesthesia! 29.06.2026 16minCould dental assistants soon administer local anesthesia in more states? Oregon is leading the way with one of the most progressive changes in dental assisting, and it could shape the future of the profession across the country. In this episode of the Dental Assistant Nation Podcast, Kevin Henry is joined by Tina Clarke, Atia Black, and Tony Garcia to discuss Oregon's new Local Anesthesia Function certification for dental assistants. They explain the education, training, and certification process required to perform this advanced function, why patient safety remains the top priority, and how expanding responsibilities can improve workflow, reduce burnout, and create new career opportunities. The conversation also explores whether Oregon's model could inspire similar changes in other states and where dental assistants can find reliable information about their own state's requirements. Whether you are an experienced dental assistant, a student, or part of the dental team, this episode offers valuable insight into one of the profession's most important developments. DANB Website: https://www.danb.org/ Connect with Tony Garcia Email: [email protected] Connect with Tina Clarke Email: [email protected] Website: https://www.teachertinardh.com/ ------------------- Dental assistants play a powerful role in whether patients move forward with treatment. You are a key part of the patient journey, and having the right financial options can make all the difference. CareCredit is a health and wellness credit card that offers flexible financing options, so patients can pay over time for the care they want or need, subject to credit approval. When money isn’t the obstacle, patients say yes. Want to make CareCredit part of your practice’s offerings and strengthen case acceptance? Email me at [email protected] and let’s make it happen for your team. -
Episode 441: The Best Way to Keep Dental Waterlines Safe 22.06.2026 15minWhat if the biggest risk in your dental practice is something patients never think about? Dental unit waterline safety is often overlooked, but having the right system in place can simplify compliance, protect patients, and reduce the workload for your team. In this episode, Kevin Henry sits down with Angela Simmons to discuss why dental unit waterline maintenance deserves more attention in every practice. Angela explains how complicated systems with multiple steps can lead to missed tasks, especially for busy dental assistants who already manage countless responsibilities throughout the day. She shares why simple, consistent processes are more effective and highlights the benefits of silver ion technology, including product compatibility, stability, and a better patient experience without unpleasant taste or odor. The conversation also explores common mistakes practices make with waterline testing and shocking protocols, the importance of using validated products, and how a streamlined water safety protocol can improve efficiency while helping practices stay compliant and focused on what matters most, providing safe, high quality care for every patient. -
Episode 440: The Orthodontic Tool Assistants Wish They Had Sooner 15.06.2026 15minWhat separates great orthodontic assistants from the rest? In this conversation, Anthony Herrera shares how patient trust, communication, and comfort can directly impact treatment success. Drawing from 14 years of chairside orthodontic experience, he explains why treating every patient as if they are the only one that matters leads to better compliance, stronger relationships, and a more positive orthodontic experience. Anthony discusses the importance of understanding orthodontic treatment protocols, educating patients before the doctor steps in, and helping patients feel confident throughout their treatment journey. He also shares practical chairside techniques that can make appointments more comfortable while improving efficiency for the clinical team. The conversation explores how proper isolation, visibility, and patient comfort contribute to successful bracket placement and overall treatment outcomes. Anthony also highlights innovations in orthodontic retraction systems and explains how modern tools can help clinicians work more effectively while creating a better experience for patients. Whether you are a new assistant or a seasoned orthodontic professional, this episode offers valuable insights into delivering exceptional patient care and elevating your role within the practice. Connect with Anthony ISORETRACT Website: https://isoretract.com/ ------------------- Dental assistants play a powerful role in whether patients move forward with treatment. You are a key part of the patient journey, and having the right financial options can make all the difference. CareCredit is a health and wellness credit card that offers flexible financing options, so patients can pay over time for the care they want or need, subject to credit approval. When money isn’t the obstacle, patients say yes. Want to make CareCredit part of your practice’s offerings and strengthen case acceptance? Email me at [email protected] and let’s make it happen for your team. -
Episode 439: The Biggest Infection Control Risk in Every Dental Office (Dental Unit Waterlines) 08.06.2026 14minMost dental teams were never taught about waterline safety in school, yet it has become one of the most important infection control topics in modern dentistry. In this episode, Angela Simmons shares why dental unit waterlines remain a misunderstood area of compliance and what practices need to do to better protect patients. Angela and Kevin Henry discuss the challenges of getting waterline protocols, infection control procedures, and risk management strategies implemented consistently across dental practices and DSOs. They also explore how overloaded dental assistants are often expected to manage critical compliance tasks without enough training, support, or understanding of why those tasks matter. The conversation highlights the value of standardized processes, better communication, and investing in team education to improve compliance, patient safety, and long term practice success. -
Episode 438: Can Probiotics Replace Brushing and Flossing? 01.06.2026 14minDo you think probiotics can replace brushing and flossing? A viral TikTok trend is making that claim, but dental professionals are sounding the alarm. In this episode, Kevin Henry and pharmacology expert Tom Viola break down the truth behind probiotics and oral health so dental assistants can confidently answer questions patients are already bringing into the office. Tom explains how probiotics may support gum health, freshen breath, and improve the balance of healthy bacteria in the mouth, but they cannot remove plaque or replace the mechanical cleaning that brushing and flossing provide. The conversation also explores how social media trends quickly influence patient beliefs and why dental assistants play such an important role in patient education and communication within the practice. Kevin and Tom discuss how teams can stay ahead of misinformation, prepare for common patient questions, and reinforce healthy oral hygiene habits without dismissing patient curiosity. This episode is packed with practical insight for dental assistants who want to stay informed, support their patients with confidence, and better understand the growing conversations around probiotics and oral health. Connect with Tom Viola LinkedIn: https://www.linkedin.com/in/thomasviolarph/ Facebook: https://www.facebook.com/PharmacologyDeclassified Website: https://www.tomviola.com/ ------------------- Dental assistants play a powerful role in whether patients move forward with treatment. You are a key part of the patient journey, and having the right financial options can make all the difference. CareCredit is a health and wellness credit card that offers flexible financing options, so patients can pay over time for the care they want or need, subject to credit approval. When money isn’t the obstacle, patients say yes. Want to make CareCredit part of your practice’s offerings and strengthen case acceptance? Email me at [email protected] and let’s make it happen for your team.
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