Practice Pulse

Épisodes

• 
  Bean Counter to Boss 10 12.06.2024 30min

  In the final episode of the series, Amy Hancock and James Goulsbra talk about their experiences at Accountex 2024 and their key takeaways - the advent of AI but how it can never replace accountants, and how you shouldn’t get sucked into any software without doing your research first. They also mop up all the areas they promised to re-visit in earlier episodes such as their hourly operational costs, re-visiting business plans, certain pieces of software, and planned recruitment – as well as new developments like re-branding. This podcast series complements our hub Creating Tomorrow’s Practice Today – a hub covering regulation, tips from other members and ACCA partners, and how you can build your community. There’s even a checklist that you can use to check your progress. You can check out our hub at https://bit.ly/startyourpracticejourney.
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  Bean Counter to Boss 9 12.06.2024 25min

  In the penultimate episode of the series, Amy Hancock and James Goulsbra talk about collaborating with staff, clients and other accountants. A support network of other accountants is important for referring work you don’t have capacity or expertise for, but also so that you can have assurance that every practice has similar pain points. Then there’s networking with other industries and with other accountants. This podcast series complements our hub Creating Tomorrow’s Practice Today – a hub covering regulation, tips from other members and ACCA partners, and how you can build your community. There’s even a checklist that you can use to check your progress. You can check out our hub at https://bit.ly/startyourpracticejourney. You’ll find information about building your practice community on the hub at https://bit.ly/networkingandcommunity
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  Bean Counter to Boss 8 22.05.2024 27min

  Amy Hancock and James Goulsbra talk about what productivity means to them, how staff are key to your productivity, and the different KPIs you can use. This podcast series complements our hub Creating Tomorrow’s Practice Today – a hub covering regulation, tips from other members and ACCA partners, and how you can build your community. There’s even a checklist that you can use to check your progress. You can check out our https://bit.ly/startyourpracticejourney.
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  From Practice to Business - Financial health 18.03.2026 52min

  In this episode hosted by Carl Reader, Alistair Barlow of Ascendant shares his journey from corporate life at PwC to co-founding and then exiting Flindr — a modern accounting firm built on data, insight, and innovation. Starting with just £500 each and a blank canvas, Alistair and his co-founder reimagined what an accounting practice could look like. Rather than defaulting to traditional models, they built a business focused on niche sectors, client feedback, and meaningful data-led insights. We explore the realities of scaling from startup to exit, the emotional complexity of stepping away from something you’ve built, and how AI is reshaping the accounting profession. At the heart of the conversation is one powerful idea: finance data tells us what happened but accountants can use operational data to tell clients why it happened. Want to watch the vodcast instead? You can find the vodcast series playlist here. This podcast is hosted by ZenCast.fm
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  Bean Counter to Boss 7 22.05.2024 29min

  In this episode, Amy Hancock and James Goulsbra talk about taking on staff – at what point it becomes necessary, whether to recruit an admin role or an accountant role first, how outsourcing can help, using HR consultants, and planning for future recruitment. Who’d have thought that Pilates classes are a great place to recruit…. This podcast series complements our hub Creating Tomorrow’s Practice Today – a hub covering regulation, tips from other members and ACCA partners, and how you can build your community. There’s even a checklist that you can use to check your progress. You can check out our hub.
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  MTD for ITSA - segmenting your clients 18.03.2022 23h 57min

  At the time of the recording of this podcast, there was less than 500 working days until Making Tax Digital for Income Tax Self-Assessment (or MTD for ITSA as it's better known) was due to come into effect. Accountants may be wondering how much work is going to be required to prepare for it and operate under it. In this podcast, Jordan Smith and Andrew Smith of A G Smith & Co share their thoughts on how MTD for ITSA provides opportunities for a practice, and they suggest the first steps to take in preparing for MTD for ITSA if your practice hasn’t yet started on the digital journey.
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  Using Capitalise to help your clients raise finance 26.11.2020 13h 18min

  ACCA member Graeme Tennick of Graeme Tennick & Co tells us why he uses Capitalise, and takes us through some case studies to illustrate the benefits to his practice and his clients.
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  Bean Counter to Boss 6 22.05.2024 26min

  Amy & James look at the risk of pricing too low when you first start up, different pricing models, pricing strategy, proposal software, price increases, and the advent of value pricing. This podcast series complements our hub Creating Tomorrow’s Practice Today – a hub covering regulation, tips from other members and ACCA partners, and how you can build your community. There’s even a checklist that you can use to check your progress. You can check out our hub. You’ll find a great video by Carl Reader of d&t about pricing models and unbilled work on the hub, as well as videos by the team at Gravitate Accounting about fee quotations, and Calvin Cooper of CRC Accountancy about valuing what you’re delivering to clients.
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  Starting your digital journey 08.06.2021 4h 9min

  ACCA members Gavin Spencer of Beach Accountants and Emily Inman of Zynct Ltd talk about why you need to have your practice on the cloud and discuss practical aspects - such as whether you have to have every client on the cloud, and whether there any cheaper options for small clients.
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  From Practice to Business - Modern marketing 18.03.2026 38min

  In this episode, our host Carl Reader of the dt group sits down with Liam Wilson, founder of Elevate, to unpack how he scaled his accountancy practice to £700,000 in just two and a half years without spending a single penny on marketing. Liam shares his personal journey into accountancy, shaped in part by watching his father navigate business struggles. That early exposure instilled a deep understanding of the real challenges business owners face and ultimately shaped the client-first ethos behind Elevate. The conversation explores how storytelling on LinkedIn became Liam’s growth engine, how authentic human connections outperform polished marketing campaigns, and why real-world, face-to-face relationships still matter in a digital-first world. Plus… there’s a lively debate about hosting the ultimate Man United dinner party. Want to watch the vodcast instead? You can find the vodcast series playlist here. This podcast is hosted by ZenCast.fm
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  How to market your firm on a budget 01.09.2021 15h 46min

  This new podcast series in partnership with PracticeWeb will look at how to grow your practice through data driven marketing. In the final episode of the series, Mike Crook and Zoe Sweet of PracticeWeb discuss how you can market your firm on a budget. They’ll cover why marketing is important, the marketing options available for different budgets, the marketing tactics that work for the firms they work with, and the low-cost or free marketing tools that are available.
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  Introduction to apps 22.02.2021 36h 3min

  If you're moving your practice on to the cloud and are wondering about all the apps out there, then listen to this podcast in which ACCA members talk about the apps they use and how it helps their practices. From expense management apps to receiving payment apps to cashflow forecasting apps - hear how these apps can help from your fellow practitioners.
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  Bean Counter to Boss 5 22.05.2024 26min

  What’s the best way to get your new accountancy practice out there? Amy Hancock and James Goulsbra talk about marketing your practice using social media as well as more traditional routes to market their practices, the importance of SEO for your website, and how it isn’t a case of one size fits all. This podcast series complements our hub Creating Tomorrow’s Practice Today – a hub covering regulation, tips from other members and ACCA partners, and how you can build your community. There’s even a checklist that you can use to check your progress. You can check out our hub You’ll find our marketing podcast series with PracticeWeb in the hub alongside two videos by Ashley Leeds - the 15-Minute Guy - about how practice owners can make the most of their LinkedIn profiles to attract clients.
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  From Practice to Business - From technician to strategist 18.03.2026 36min

  In this episode, Yogesh Patel talks to host Carl Reader of the dt group about his journey from practitioner to owner of Telic and the emotional, strategic, and cultural shifts that came with it. Taking over a business you once worked in is no small transition. Yogesh reflects on stepping out from being the bottleneck, putting his own stamp on the brand, and redefining the firm’s identity around quality, purpose, and impact. From pursuing B Corp status to introducing structured learning and development through Lunch & Learns, Yogesh is building a boutique firm known for excellence and integrity. This conversation explores leadership, resilience, culture, and the realities of scaling without compromising standards. Want to watch the vodcast instead? You can find the vodcast series playlist here. This podcast is hosted by ZenCast.fm
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  How can marketing help overcome the price objection 25.08.2021 12h 32min

  This new podcast series in partnership with PracticeWeb will look at how to grow your practice through data driven marketing. In episode 5, Mike Crook and Zoe Sweet of PracticeWeb discuss how marketing can help overcome the price objection. They’ll cover the role that marketing plays in removing price objections, how to communicate your value to reduce those price objections, and practical tips on how to handle the objections through marketing.
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  Going Digital - Gillian French 26.11.2020 10h

  ACCA member Gillian French of DNA Accountants talks about how she moved her practice on to the cloud earlier this year just as the pandemic hit.
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  How to create a marketing strategy and plan for your practice 18.08.2021 18h 40min

  This new podcast series in partnership with PracticeWeb will look at how to grow your practice through data driven marketing. In episode 4, Mike Crook and Ray Newman of PracticeWeb discuss how you create a marketing strategy and plan for your practice. They’ll cover what makes a strong marketing strategy, how you create a strategy, how you create a marketing plan, how you measure return on investment, and what good performance looks like.
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  Bean Counter to Boss 4 22.05.2024 26min

  In this episode of the series, Amy Hancock and James Goulsbra talk about the add-ons to bookkeeping software that they use, debate CRM versus Excel, and talk about how you manage anti-money laundering requirements. This podcast series complements our hub Creating Tomorrow’s Practice Today – a hub covering regulation, tips from other members and ACCA partners, and how you can build your community. There’s even a checklist that you can use to check your progress. You can check out our hub You can find ACCA’s AML resources on our technical advisory website
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  From Practice to Business - Technology 18.03.2026 53min

  In this episode, Eriona Bajrakurtaj shares her inspiring journey from growing up in a family business to becoming a respected leader in the accounting industry. Drawing from her experience at Majors Accounts, Eriona discusses the challenges of navigating family dynamics, embracing digital transformation, and harnessing the power of community support with host Carl Reader of the dt group. The conversation goes beyond technology focusing on human behaviour, leadership lessons, and the personal determination required to drive change. Eriona reflects on handling resistance, learning from conflict, and communicating a compelling vision to gain buy-in. For anyone navigating change, leadership, or complex team dynamics in their firm, this episode offers practical insights and heartfelt reflections from a leader who’s lived it. Want to watch the vodcast instead? You can find the vodcast series playlist here. This podcast is hosted by ZenCast.fm
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  Should you become a specialist firm with a niche focus 11.08.2021 14h 29min

  This new podcast series in partnership with PracticeWeb will look at how to grow your practice through data driven marketing. In episode 3, Mike Crook and Ray Newman of PracticeWeb discuss whether you should become a specialist firm with a niche focus. They’ll cover the pros and cons of being a specialist firm, what the benefits of being niche are, whether niche just means a single sector, how you can turn your practice into a niche firm, and what business owners look for in an accountant.