UpScale - Build your profitable Trade and Construction business

Epizódok

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  Paying Yourself Too Much Too Soon Could Be Killing Your Business - Ep 369 07.10.2026 18p

  Most trade business owners don't fall short because they lack skills or smarts. They fall short because they don't do what they said they'd do. In this episode, Erina and Mitch get blunt about accountability, honest feedback, and why the people around you need to tell you the truth, even when it stings.You'll hear why a coach who only cheers you on might just be keeping you happy so you keep paying, and how the right questions can help you spot your own blind spots faster than any lecture. They also dig into the money side of accountability. If your business is still small but you're paying yourself like it's much bigger, you could be starving it of the cash it needs to grow.Plus, how to give honest feedback without wrecking the relationship, and why you need to be ready to take it as well as give it.What you'll hear in this episode:Why saying you'll do something and actually doing it are two very different thingsThe difference between people who talk to think and people who think before they talkWhy honest feedback beats praise when you want real resultsHow paying yourself too much, too early can hold your business backWhy calling people out works best when you're open to being called out yourselfA challenge to hold someone accountable this week (nicely)Follow the hosts on Instagram:@erinaroxx@mitchvan_Need help growing your business?Follow us on IG for daily content for your trade business: @upscalebusinesscoachingBook a free session with our Growth Specialist: upscale-coaching.com/schedule-podcastWatch insights and tips on YouTube: upscale-coaching.com/upscale-youtubeFind out where your business stands with our Tradie Quiz: upscale-coaching.com/application-podcastHear from tradies who've done it, and learn what it really takes to grow a successful trade business: Success storiesLive Coaching Events 2026: upscale-coaching.com/upscale-live-events
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  Why We're Taking an AI Detox (And What Mitch Is Doing With the Extra Time) - Ep 04.10.2026 11p

  AI can save a tradie hours every week. But what happens when it starts taking over your day and your time at home?In this solo episode, Mitch Van (@mitchvan_) shares what came out of a recent masterclass conversation with our UpScale Mentors, where the team got talking about taking an AI detox.Mitch talks about why stepping back from AI can be a good thing for you and your business, where AI helps and where it gets in the way, and how he has been using that time to be more present with his family and kids.If you run a trade business and feel like you're always switched on, always chasing the next tool or shortcut, this one is for you. It's a reminder that growing your business shouldn't cost you time with the people you're working for.In this episode:Why our UpScale Mentors are taking an AI detoxWhere AI helps a trade business and where it doesn'tHow Mitch is spending more time with his family and kidsSimple ways to switch off and still grow your businessFollow Mitch on Instagram: @mitchvan_: https://www.instagram.com/mitchvan_/Need help growing your business?Follow us on IG for daily content for your trade business: @upscalebusinesscoachingBook a free session with our Growth Specialist: upscale-coaching.com/schedule-podcastWatch insights and tips on YouTube: upscale-coaching.com/upscale-youtubeFind out where your business stands with our Tradie Quiz: upscale-coaching.com/application-podcastHear from tradies who've done it, and learn what it really takes to grow a successful trade business: https://www.upscalecoaching.com.au/success-stories/Live Coaching Events 2026: https://www.upscale-coaching.com/upscale-live-events
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  Pricing on Gut Feel? Here's What It's Costing Your Trade Business - Ep 368 30.09.2026 27p

  Ever wondered what happens behind the scenes once you sign up with a business coaching team? In this episode, Lucy (business coach) and Riley (accounting coach) pull back the curtain on how their two sides work together to get real results for trade business owners.They break down the "gym membership" comparison that makes it all click: your business coach is like your PT, focused on systems, hiring, and growth, while your accounting coach is the nutritionist, digging into the numbers that actually drive those results. Neither works without the other.The conversation covers the pricing mistake almost every tradie makes early on: setting prices off a gut feel instead of real numbers. Lucy and Riley talk through why understanding your break even per hour changes everything, why aiming for 20 to 30% net profit isn't arbitrary, and how customer loyalty (using a local coffee shop price rise as the example) plays into how confidently you can raise your own prices.They also share a client success story involving a tradie who scaled from $70K jobs to $700K projects, and how forecasting a full 12 months ahead, including planning for the slow December, January, February period, helped him avoid the classic post project cash crunch that catches so many trade businesses off guard.If you've ever felt unsure about your pricing, your cashflow, or whether you're actually on track for the year, this episode gives you a real look at how coaching, planning, and honest numbers work together to build a trade business that lasts.In this episode:How business coaching and accounting coaching work as one team, not two separate servicesWhy most tradies price off gut feel and what to check insteadUnderstanding your break even per hour and why 20 to 30% net profit mattersHow to talk to customers about price increases with confidencePlanning ahead for seasonal slumps so a big project doesn't leave you short laterWhy the coaching only works if you take the actions between sessionsResources mentioned:Follow Upscale Business Coaching on Instagram for daily content for your trade business: https://www.instagram.com/upscalebusinesscoaching/Book a free session with a Growth Specialist: https://upscale-coaching.com/schedule-podcastWatch more insights and tips on YouTube: https://www.upscale-coaching.com/upscale-youtubeFind out where your business stands with the Tradie Quiz: https://upscale-coaching.com/application-podcastHear from tradies who've grown their business with Upscale: https://www.upscalecoaching.com.au/success-stories/Live Coaching Events 2026: https://www.upscale-coaching.com/upscale-live-events
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  2 Days in Thailand with Taki Moore: Here's What We Learned - Ep 367 27.09.2026 19p

  Erina and Mitch are back from Thailand, and they're bringing a reminder every trade business owner needs to hear: you will never stop learning, but at some point you have to stop consuming and start doing.In this short clip, they talk about the shift from filling notebooks with ideas to actually implementing them, and why that action is what really sets successful tradies apart. Coming back from a trip full of new ideas, their focus now is putting what they learned into practice, not letting it sit on a shelf.If you've ever finished a podcast, a course, or a coaching session feeling fired up but unsure what to actually do next, this one's for you.Follow the hosts:@erinaroxx@mitchvan_Need help growing your business?Follow us on Instagram for daily content for your trade business: @upscalebusinesscoachingBook a free session with our Growth Specialist: upscale-coaching.com/schedule-podcastWatch insights and tips on YouTube: upscale-coaching.com/upscale-youtubeFind out where your business stands with our Tradie Quiz: upscale-coaching.com/application-podcastHear from tradies who've done it: upscalecoaching.com.au/success-storiesLive Coaching Events 2026: upscale-coaching.com/upscale-live-events
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  Tradie Dad Leigh Ryan on Why Your Apprentices Are an Investment, Not Cheap Labour - Ep 367 23.09.2026 28p

  Tradie Dad Leigh Ryan on Apprentices, Fatherhood and Building a Following from NothingLandscaper turned social media favourite Leigh Ryan, aka Tradie Dad, joins Mitch on the Upscale Business Podcast to talk about what happens when a bloke on parental leave decides to press upload on Instagram, and it actually works.Leigh shares how his page grew from a few rough videos filmed on site to nearly 17,000 followers, and the video that changed everything: calling out a carpenter for mistreating his apprentice. He gets honest about what it's really like being an apprentice in Australia right now, why he sees apprentices as an investment rather than cheap labour, and why so many young tradies are walking away from the trades for easier money elsewhere.The conversation shifts into fatherhood, where Leigh talks candidly about the guilt of building a second job around raising his son, why dads get praised for doing the bare minimum, and what real partnership with your other half actually looks like. He also runs his Tools Down, Heads Up sessions for apprentices, covering mental health, money and the stuff nobody teaches you on site.If you're a trade business owner trying to build a team, support your apprentices properly, or just juggle work and family without losing the plot, this one's worth your time.Follow Tradie Dad on Instagram: @tradie.dadHosted by Mitch: @mitchvan_Need help growing your business?Follow us on Instagram for daily content for your trade business: @upscalebusinesscoachingBook a free session with our Growth Specialist: upscale-coaching.com/schedule-podcastWatch insights and tips on YouTube: upscale-coaching.com/upscale-youtubeFind out where your business stands with our Tradie Quiz: upscale-coaching.com/application-podcastHear from tradies who've done it and learn what it really takes to grow a successful trade business: upscalecoaching.com.au/success-storiesLive Coaching Events 2026: upscale-coaching.com/upscale-live-events
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  Debunking Tradie Myths with Geggs and Dave - Ep 366 20.09.2026 33p

  In this episode of the UpScale Business Coaching Podcast, Dave sits down with the team to tackle the myths tradies hear (or tell themselves) that quietly hold their business back.These aren't random opinions. They're the real excuses and beliefs that come up again and again on the phones with tradies looking to grow, and Dave breaks down why each one falls apart once you look closer.You'll hear the truth behind statements like "I don't want to grow too big because I had a bad experience last time," why systems and onboarding (not headcount) are usually the real problem, and how letting go of being the guy on the tools is the hardest but most important shift for any tradie business owner.They also get into profit margins, why relying only on word of mouth is leaving money on the table, and why coaching should be seen as an investment, not an expense.If you're a trade business owner stuck in your own head about growth, this episode will challenge what you think you know and give you a clearer path forward.Got a myth you think we missed? Drop it in the comments and we'll debunk it in a future episode.Need help growing your business?Follow us on Instagram for daily content for your trade business: @upscalebusinesscoachingBook a free session with our Growth Specialist: upscale-coaching.com/schedule-podcastWatch insights and tips on YouTube: upscale-coaching.com/upscale-youtubeFind out where your business stands with our Tradie Quiz: upscale-coaching.com/application-podcastHear from tradies who've done it: upscalecoaching.com.au/success-storiesLive Coaching Events 2026: upscale-coaching.com/upscale-live-events
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  From Engineer to $500K Lawn Business: Mitch Ireland's Story - Ep 365 16.09.2026 29p

  From Engineering to Owning a Six-Figure Lawn Care Business with Mitch IrelandIn this episode, Coach Dave sits down with Mitch Ireland from First Cut Lawn Care and Maintenance, based in Maitland just west of Newcastle, to talk about his journey from a career in mechanical engineering and project management to building a thriving lawn and landscape maintenance business.Mitch shares how he made the leap from a stable, well paid corporate job to working for himself, and how within just four months of starting full time, he was doing 25K plus months with a solid base of recurring revenue and commercial clients. He opens up about the mindset it took to walk away from security, the fear (and lack of it) that came with the decision, and why he was determined there was no plan B.You'll hear how Mitch applied skills from his engineering background, like budgeting, quoting, labour rates and project coordination, to a completely different industry, and how he's now aiming for a 500,000 dollar year while preparing to bring on more staff. The conversation also covers the importance of customer experience, knowing your niche, learning when to say no, and building a business that isn't dependent on you so it becomes a genuine asset, not just a job.If you're a tradie thinking about starting or scaling your own service based business, this episode is full of practical, honest insight into what that transition really looks like.Need help growing your business?Follow us on IG for daily content for your trade business: @upscalebusinesscoachingBook a free session with our Growth Specialist: upscale-coaching.com/schedule-podcastWatch insights and tips on YouTube: upscale-coaching.com/upscale-youtubeFind out where your business stands with our Tradie Quiz: upscale-coaching.com/application-podcastHear from tradies who've done it, and learn what it really takes to grow a successful trade business: upscalecoaching.com.au/success-storiesLive Coaching Events 2026: upscale-coaching.com/upscale-live-eventsWe've got the tools you need to scale your business, automate, hire, and delegate. Book your call with our team to talk strategy and learn more about our program.
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  How do you know your ads are working? - Ep 364 13.09.2026 24p

  You're spending money on Google Ads or Facebook Ads every month, but how do you actually know if it's working? For a lot of trade business owners, the honest answer is "I'm not sure," and that gray area can cost you thousands.In this episode, Jason sits down with Jordan, founder of J Digital, an agency that helps tradies grow their business through Google Ads, Facebook Ads, and the systems that connect everything behind the scenes. Jordan breaks down what actually separates a good marketing agency from a bad one, why tracking your sales data matters more than the numbers inside your ads manager, and how something as simple as a missed follow up can turn a "quiet month" into a pile of leads that were never chased up.They get into why sending traffic straight to your website instead of a dedicated landing page kills conversions, why speed to lead can make or break whether you win the job, and what to have in place before you spend a single dollar on ads, including whether your business is even ready to handle the leads that come in. Jordan also shares a real example of a trade business owner who thought his ads had stopped working, until the data showed the leads were fine, they just weren't being followed up.If you've ever looked at your ad spend and wondered whether it's actually paying off, this episode will give you a clear, practical way to find out.Need help growing your business?Follow us on IG for daily content for your trade business: https://www.instagram.com/upscalebusinesscoaching/Book a free session with our Growth Specialist: https://upscale-coaching.com/schedule-podcastWatch insights and tips on YouTube: https://www.upscale-coaching.com/upscale-youtubeFind out where your business stands with our Tradie Quiz: https://upscale-coaching.com/application-podcastFollow Jordan on Instagram: https://www.instagram.com/jdigital_co/Hear from tradies who've done it, and learn what it really takes to grow a successful trade business: https://www.upscalecoaching.com.au/success-stories/Live Coaching Events 2026: https://www.upscale-coaching.com/upscale-live-eventsWe've got the tools you need to scale your business, automate, hire, and delegate. Book your call with our team to talk strategy and learn more about our program: https://upscale-coaching.com/upscale-discovery-call-rr
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  How business shows up in personal relationships at home - Ep 363 09.09.2026 18p

  In this episode, Mitch and Erina sit down for a raw and honest chat about something every business owner deals with but rarely talks about openly: how your relationship holds up when you're building a business.Need help growing your business?Follow us on IG for daily content for your trade business: ⁠@upscalebusinesscoaching⁠Book a free session with our Growth Specialist: ⁠upscale-coaching.com/schedule-podcast⁠Watch insights and tips on YouTube: ⁠upscale-coaching.com/upscale-youtube⁠Find out where your business stands with our Tradie Quiz: ⁠upscale-coaching.com/application-podcast⁠Hear from tradies who've done it, and learn what it really takes to grow a successful trade business: ⁠upscalecoaching.com.au/success-stories⁠Live Coaching Events 2026: ⁠upscale-coaching.com/upscale-live-events⁠Mitch shares what it's taken to get full buy in from his wife over the years, and why being upfront from the very start about what business ownership actually demands (the energy, the time, the sacrifices) made all the difference. He talks candidly about the difference between "business Mitch" and "relationship Mitch," why he doesn't bring every work frustration home, and how oversharing the small stuff without context can unintentionally create friction or resentment in a relationship.Erina brings a different perspective, having navigated a past relationship where her time and work weren't fully respected, compared to now being with a partner who understands the demands of running a business firsthand. Together they unpack the power of clarity, communication, and setting expectations early, plus why protecting your energy is just as important as protecting your time when you're the one carrying the business.If you're a trade business owner trying to balance a demanding business with a healthy relationship at home, this episode is full of honest, practical takeaways.Follow the hosts:@mitchvan_@erinaroxxWe've got the tools you need to scale your business, automate, hire, and delegate. Book your call with our team to talk strategy and learn more about our program.
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  Success Mindset: 20 years, 42 iron man, 5 wins — What Tim Van Berkel Learned About Winning and Family 06.09.2026 1ó 8p

  In the first episode of our new Success Mindset series, Head Coach Riley sits down with 5-time Ironman champion Tim to talk about what it actually takes to build something great over 20 years, on the racecourse and off it.Tim shares how he went from a shy footy playing teenager to one of Australia's most successful professional triathletes, and what changed for him after his breakthrough seventh place finish at the Ironman World Championship in Kona. He gets honest about the pressure that once broke him before a big race, the visualisation work that turned his mindset around, and the hardest part of it all: trying to be a good dad and husband while chasing a dream that demanded everything.If you're a trade business owner, this conversation will hit close to home. Tim's story touches on the same challenges we hear from tradies every day: sacrificing time with family to build something for them, surrounding yourself with the right people, staying disciplined when results aren't coming, and learning how to compartmentalise a bad day so it doesn't derail the next one.This episode is about mindset first and business second, but the lessons apply directly to anyone building a business from the ground up.We've got the tools you need to scale your business, automate, hire, and delegate. Book your call with our team to talk strategy and learn more about our program.Links mentioned in this episode:Follow us on Instagram for daily content for your trade business: @upscalebusinesscoachingBook a free session with our Growth Specialist: upscale-coaching.com/schedule-podcastWatch insights and tips on YouTube: upscale-coaching.com/upscale-youtubeFind out where your business stands with our Tradie Quiz: upscale-coaching.com/application-podcastHear from tradies who've done it, and learn what it really takes to grow a successful trade business: upscalecoaching.com.au/success-storiesLive Coaching Events 2026: upscale-coaching.com/upscale-live-events
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  Busy Season Is Coming: Are You Ready? - Ep 361 02.09.2026 24p

  Every year it sneaks up. One minute business is quiet, the next you're slammed with more work than you can handle, and if you haven't prepped, that busy period can wreck your cash flow, your team, and your sanity.Need help growing your business?Follow us on IG for daily content for your trade business: ⁠@upscalebusinesscoaching⁠Book a free session with our Growth Specialist: ⁠upscale-coaching.com/schedule-podcast⁠Watch insights and tips on YouTube: ⁠upscale-coaching.com/upscale-youtube⁠Find out where your business stands with our Tradie Quiz: ⁠upscale-coaching.com/application-podcast⁠Hear from tradies who've done it: ⁠upscalecoaching.com.au/success-stories⁠Live Coaching Events 2026: ⁠upscale-coaching.com/upscale-live-events⁠Follow Mitch on Instagram: ⁠⁠@mitchvan_⁠⁠In this episode, Dave and Mitch break down exactly how to get ahead of the rush before it hits. They cover the three things every trade business needs to nail before busy season: getting enough work in the pipeline, having the right staff in place, and making sure your systems can handle the load without falling apart.You'll hear why hiring takes longer than most tradies think (and why you need to start now, not in November), how to use pricing and nurture sequences to spread work more evenly across the year, and why the slow season is actually the best time to fix your systems, not during the chaos of December and January.Dave and Mitch also get into staffing decisions, stock and material planning, cash flow prep, and how to have the right conversations with your family so busy season doesn't run you into the ground. Plus a few laughs along the way, because running a trade business is hard enough without taking yourself too seriously.If you're a tradie who wants to walk into the next busy season prepared instead of scrambling, this one's for you.
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  Tradies: How to Get Your Team Selling Like You Do with Ryan Tuckwood 01.09.2026 42p

  In this episode, Mitch sits down with Ryan Tuckwood, co-founder of Swish Sales Coaching and the only business in Australian Shark Tank history to walk away with three investors who are still on board eight years later.Need help growing your business?Follow us on IG for daily content for your trade business: ⁠@upscalebusinesscoaching⁠Book a free session with our Growth Specialist: ⁠upscale-coaching.com/schedule-podcast⁠Watch insights and tips on YouTube: ⁠upscale-coaching.com/upscale-youtube⁠Find out where your business stands with our Tradie Quiz: ⁠upscale-coaching.com/application-podcast⁠Hear from tradies who've done it: ⁠upscalecoaching.com.au/success-stories⁠Live Coaching Events 2026: ⁠upscale-coaching.com/upscale-live-events⁠They dig into the moment every trade business owner has to stop being the one who sells and start teaching the team to do it, and why that's harder than it sounds when you've never actually broken down how you do it yourself.Ryan shares his 300% rule of value (and why most tradies leave money on the table by not selling themselves first), the daily sales surgery routine that helps teams speed up their sales cycle and lift conversions, and the MAMOA framework his team uses every single morning to move leads forward. You'll also hear how AI is changing the way businesses build sales SOPs, why energy management matters just as much on a job site as it does on stage, and Ryan's take on Shark Tank, from the nerves before walking into the tank to what actually won the investors over.If you've ever wondered how to get your admin team, technicians, or new hires selling the way you do, without you having to be on every call, this one's for you.Follow Mitch on Instagram: @mitchvan_
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  Why Procrastination Isn't Laziness, It's Self Protection - Ep 361 26.08.2026 42p

  In this episode of the UpScale Business Podcast, Mitch V sits down with coach Riley to unpack his recent masterclass on procrastination, and why most people never get from "I wish I could do that" to actually doing it.They talk about the real cost behind every goal you've ever set. Not the fantasy version, the actual hours, sacrifices and boring, unglamorous work that gets skipped over when people only see the end result. Riley shares what it took to build the business and life he has now, why most people are jealous of what you have but never of how you got it, and why understanding that gap changes everything.You'll also hear about:Why procrastination isn't a personality trait, it's a choice, and how to catch yourself making itThe habit loop Riley used to completely reprogram his morning routine (and how anyone can use it)Why comfort is the enemy of growth, and how to get comfortable being uncomfortableThe power of self talk, and how the way you speak to yourself becomes your realityWhy outworking people is one of the simplest, most reliable paths to success, even if you're not the most naturally gifted person in the roomHow Riley's head coach went from unhealthy and unhappy to completing an Ironman, just by starting with one walk a dayIf you're a trade business owner who's great on the tools but keeps putting off the business side of things, this episode will hit home. It's an honest look at what it actually takes to build something worth having, and why the work you're avoiding is usually the work that matters most.Hosted by Mitch V (@mitchvan_)Need help growing your business?Follow us on IG for daily content for your trade business: @upscalebusinesscoachingBook a free session with our Growth Specialist: upscale-coaching.com/schedule-podcastWatch insights and tips on YouTube: upscale-coaching.com/upscale-youtubeFind out where your business stands with our Tradie Quiz: upscale-coaching.com/application-podcastHear from tradies who've done it: upscalecoaching.com.au/success-storiesLive Coaching Events 2026: upscale-coaching.com/upscale-live-events
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  Balancing Business With Your Relationships - Ep 359 23.08.2026 46p

  Growing a business always comes with a price tag you can see: staff, tools, systems. But there's a cost that rarely gets talked about, the one that shows up in your relationships, your energy, and your mental health.In this episode, Mitch is joined by Dom and special guest Nigel Benjamin, an entrepreneur, property developer, and relationship and communications counselor based between Jamaica and Bali. The conversation dives into the hidden costs of growing your trade business: the toll that long hours and constant deadlines can take on your family, your partner, and your own wellbeing if you don't build in downtime and boundaries along the way.Nigel shares what he's learned from 25 plus years running an intense, deadline driven career while raising a family, and how he eventually had to redesign the way he worked so business growth didn't come at the cost of everything else. They talk about creating a personal system for success, why downtime is a business strategy and not a luxury, how to have the hard conversations at home and at work, and why asking for what you need (and actually listening when someone else does) changes everything, from your marriage to your team culture.If you're a trade business owner who feels like growth is quietly costing you more than it's giving back, this episode will help you see what's really going on, and what to do about it.Follow Mitch on Instagram: https://www.instagram.com/mitchvan_/Connect with Nigel (Angel Belove, Relationship Coach):Website: https://coaching-for-couples.ghost.io/Instagram: https://www.instagram.com/angel_beloveBook a free 30 minute discovery call: https://calendly.com/angelbe/free-30-minutes-discovery-call-w-angelNeed help growing your business?Follow us on IG for daily content for your trade business: https://www.instagram.com/upscalebusinesscoaching/Book a free session with our Growth Specialist: https://upscale-coaching.com/schedule-podcastWatch insights and tips on YouTube: https://www.upscale-coaching.com/upscale-youtubeFind out where your business stands with our Tradie Quiz: https://upscale-coaching.com/application-podcastHear from tradies who've done it, and learn what it really takes to grow a successful trade business: https://www.upscalecoaching.com.au/success-stories/Live Coaching Events 2026: https://www.upscale-coaching.com/upscale-live-events
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  Sparky Explains: 55% Increase in average job value with AI - Ep 357 19.08.2026 38p

  Pete Griffith (https://airproelectrical.com.au/) runs an air conditioning and electrical business in the Hawkesbury, NSW, with a team of 13. Six months ago, the only AI he'd touched was ChatGPT for the odd email. Today he's building and improving his own business software almost every day, without ever learning to code.Need help growing your business? Follow us on IG for daily Content for your Trade Business  @upscalebusinesscoachingBook a free session with our Growth Specialist: ⁠upscale-coaching.com/schedule-podcast⁠Watch insights and tips on YouTube: ⁠upscale-coaching.com/upscale-youtube⁠Find out where your business stands with our Tradie Quiz: ⁠https://upscale-coaching.com/application-podcastHear from tradies who’ve done it, and learn what it really takes to grow a successful trade business. https://www.upscalecoaching.com.au/success-stories/In this episode, Pete sits down with Anton Ryan, AI Specialist at Upscale, to unpack exactly how that happened. He walks through what quoting used to look like at his business: a technician on site, a call back to the office, the office manager chasing part prices and building a quote, then an email sent off hours (sometimes a full day) later. By the time the customer had an answer, the technician was long gone and any chance to upsell on the spot had gone with them.Pete explains how he worked with Claude to build an onsite sales tool that lets his technicians quote jobs, add photos, and mark them up right there in front of the customer. No more waiting, no more chasing, no more lost upsell opportunities. The result has been a 55% increase in average job value across the business.Pete also shares how he actually talks to Claude to get results, including a real example of prompting it by voice to add a photo markup feature on the spot, tested and live within minutes. He covers what it costs to run (spoiler: not much), why he thinks getting proper guidance before diving in matters, and why he believes in shipping software at 85% done rather than waiting for perfect.If you're a trade business owner wondering whether this AI stuff is actually worth your time, this episode is a real, no fluff look at what's possible when you start using it properly.In this episode:Why Pete decided to start building his own tools instead of hiring a developerA full before and after of his quoting processHow a 55% jump in average job value happenedThe exact way Pete prompts Claude to get useful resultsWhy shipping early and improving as you go beats waiting for perfectWhat it actually costs to run AI tools like this in a small trade businessConnect with us:Follow us on Instagram for daily content for your trade business: @upscalebusinesscoachingBook a free session with our Growth Specialist: upscale-coaching.com/schedule-podcastWatch insights and tips on YouTube: upscale-coaching.com/upscale-youtubeFind out where your business stands with our Tradie Quiz: upscale-coaching.com/application-podcastHear from tradies who've done it: upscalecoaching.com.au/success-storiesLive Coaching Events 2026: upscale-coaching.com/upscale-live-events
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  Tradies: 3 Hidden Leaks Costing You $72K a Year - Ep 356 16.08.2026 30p

  Feel like you're stuck at your current price point but still not seeing enough profit hit your bank account? You're not alone, and pricing isn't the only lever you can pull.Need help growing your business?Follow us on IG for daily content for your trade business: ⁠@upscalebusinesscoaching⁠Book a free session with our Growth Specialist: ⁠upscale-coaching.com/schedule-podcast⁠Watch insights and tips on YouTube: ⁠upscale-coaching.com/upscale-youtube⁠Find out where your business stands with our Tradie Quiz: ⁠upscale-coaching.com/application-podcast⁠Hear from tradies who've done it, and learn what it really takes to grow a successful trade business: ⁠upscale-coaching.com.au/success-stories⁠Live Coaching Events 2026: ⁠upscale-coaching.com/upscale-live-events⁠In this episode, accounting coaches Lucy and Tiarne break down three practical ways trade business owners can boost revenue and profit without touching their rates: labor efficiency, materials and subcontractor markup, and identifying hidden leakages in your business.They dig into the real numbers behind wasted travel time, wholesaler runs, and gaps in your schedule, and show you exactly how much profit is quietly slipping through the cracks. You'll also hear a real world example of how small shifts, a 10% lift in staff efficiency, subcontractor volume, and material volume, can add up to an extra $72,000 in net profit over a year.Whether you're running a small crew or managing a growing team, this episode gives you a clear framework for reviewing your billable hours, tightening your quoting process, back costing your jobs properly, and making sure every dollar you're spending on materials and subs is working for you.If you've ever felt priced out of the market or unsure whether you have room to move, this one's worth the listen.We've got the tools you need to scale your business, automate, hire, and delegate. Book your call with our team to talk strategy and learn more about our program.
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  Why Tradies Need to Get on Camera in Their Advertising - Ep 355 12.08.2026 23p

  In this episode, Mitch sits down with Jordan from J Digital Co to talk about one of the biggest gaps they see in trade business marketing: tradies avoiding the camera.Jordan breaks down why getting on video, even just filming on your phone, is one of the fastest ways to build trust with potential customers, especially if you're selling high ticket services like renovations, solar, or air conditioning. They get into why polished, overly produced content is actually underperforming right now, how video helps you answer customer objections before they even pick up the phone, and why showing your team on camera (not just the owner) makes your business look bigger and more credible.They also cover the classic excuse trade business owners give for avoiding video (feeling awkward, not looking professional enough) and why that fear is holding a lot of businesses back from growth. Jordan shares simple ideas for what to actually film if you have no idea where to start, including customer testimonials, before and afters, and answering the questions you get asked on every single phone call.If you've been putting off getting on camera for your business, this episode is the push you need to just pick up your phone and start filming.Follow Jordan: @jdigital_coFollow Mitch: @mitchvan_Need free business advice for your trade business?Follow us on IG for daily content for your trade business: @upscalebusinesscoachingBook a free session with our Growth Specialist: upscale-coaching.com/schedule-podcastWatch insights and tips on YouTube: upscale-coaching.com/upscale-youtubeFind out where your business stands with our Tradie Quiz: upscale-coaching.com/application-podcastHear from tradies who've done it: upscalecoaching.com.au/success-storiesLive Coaching Events 2026: upscale-coaching.com/upscale-live-events
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  Tradies: How to Make This Your Best Year in Business - Ep 354 09.08.2026 27p

  A new financial year is the perfect reset point, and in this episode Erina and Mitch break down what it actually takes to make the next 12 months your best year in business yet.They kick things off talking about control, why so many business owners feel like life is happening to them instead of realising almost everything, especially their actions, is within their control. From there they get into the tools that help you bounce back when things go sideways, from simple breathing techniques to just having a plan and coming back to your baseline quickly when stress hits.There's a solid chunk on goal setting too, why you don't need a perfectly specific goal to get moving, the difference between carrot and stick motivation, and how to reverse engineer a big goal like doubling your business into a monthly, quarterly, and half yearly roadmap. Mitch also shares a genuinely useful reframe for trade business owners: the same step by step, logical thinking you use on the tools to get a job done is exactly the skill you need to hit your business goals, you're just not always applying it the same way.They close out with one simple but powerful principle for the year ahead: stop starting and start finishing.If you've been putting off setting a real plan for the year ahead, this episode is the nudge to get started.Follow along with the hosts:@erinaroxx@mitchvan_We've got the tools you need to scale your business, automate, hire, and delegate. Book your call with our team to talk strategy and learn more about our program.Need help growing your business?Follow us on IG for daily content for your trade business: @upscalebusinesscoachingBook a free session with our Growth Specialist: upscale-coaching.com/schedule-podcastWatch insights and tips on YouTube: upscale-coaching.com/upscale-youtubeFind out where your business stands with our Tradie Quiz: upscale-coaching.com/application-podcastHear from tradies who've done it, and learn what it really takes to grow a successful trade business: upscale-coaching.com.au/success-storiesLive Coaching Events 2026: upscale-coaching.com/upscale-live-events
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  UpScale Anniversary 4 years - Lessons from a business owner - Ep 353 05.08.2026 22p

  This episode features Mitch and Erina reflecting on 4 years of business ownership, so I've included both of their Instagram handles as requested. Note: the file title mentions "other Client Wins" but the actual content is entirely a personal reflection episode (business partnerships, hiring fears, home life balance, community, sales mindset) — no specific client wins are discussed in the transcript, so I've written the description around the real content.4 Years in Business: The Biggest Lessons Mitch & Erina Learned Along the WayTo mark four years of Upscale Business Coaching, Mitch and Erina sit down for an honest, unfiltered chat about what running a business has actually taught them, personally and professionally.They open up about buying out a business partner and why having tough conversations early beats sitting on them for weeks. They talk about the hidden cost of a chaotic home life on business performance, and why a stable relationship outside of work can make or break how you show up in it. There's a candid look at the fear that comes with your first hire, and how procrastinating on interviews and resumes almost held them back.Mitch and Erina also get into why isolation is one of the most underrated challenges of business ownership, and how surrounding yourself with other driven business owners changes the trajectory of your growth. They wrap up with a conversation about sales, why every business owner is a salesperson whether they like it or not, and how leaning into your own personality, quirks and all, can make selling feel a lot less forced.It's a raw, reflective episode for any trade business owner who's ever felt like they're figuring it all out alone.Follow along with the hosts:@erinaroxx@mitchvan_We've got the tools you need to scale your business, automate, hire, and delegate. Book your call with our team to talk strategy and learn more about our program.Need help growing your business?Follow us on IG for daily content for your trade business: @upscalebusinesscoachingBook a free session with our Growth Specialist: upscale-coaching.com/schedule-podcastWatch insights and tips on YouTube: upscale-coaching.com/upscale-youtubeFind out where your business stands with our Tradie Quiz: upscale-coaching.com/application-podcastHear from tradies who've done it, and learn what it really takes to grow a successful trade business: upscale-coaching.com.au/success-storiesLive Coaching Events 2026: upscale-coaching.com/upscale-live-events
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  Sparky Story: He Completed UpScale Part 3 (Selling His Electrical Business)- Ep 352 02.08.2026 23p

  This is the final episode in our three part series following Thomas Marshall's journey from apprentice electrician to business owner, and now, to selling the business he built.In this episode, Thomas picks up the story from where his business had grown to 15 guys in the field, an office, and admin support. He talks about what it actually took to scale that fast, including the lead generation mix that got him there (hint: it wasn't just cold outreach), and why relying on one channel for leads is a mistake he sees a lot of trade business owners make.Then things shift. Thomas opens up about the moment everything changed for him, becoming a dad, and how that made him rethink what he actually wanted from his business and his life. He walks through his first (failed) attempt at selling the business on his own, what he learned from that, and what it actually took to get the business into a position where someone else would want to buy it.If you've ever wondered what it really takes to build a trade business that can run without you, and eventually sell for what it's actually worth, this episode lays it out honestly, including the parts that didn't work the first time around.Missed the first two episodes? Go back and listen to Part 1 and Part 2 to hear the full journey from the start.Need free business advice for your trade business?Follow us on IG for daily content for your trade business: @upscalebusinesscoachingBook a free session with our Growth Specialist: upscale-coaching.com/schedule-podcastWatch insights and tips on YouTube: upscale-coaching.com/upscale-youtubeFind out where your business stands with our Tradie Quiz: upscale-coaching.com/application-podcastHear from tradies who've done it: upscalecoaching.com.au/success-storiesLive Coaching Events 2026: upscale-coaching.com/upscale-live-events