On Brand with Nick Westergaard

Episodi

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  Mortal Kombat Madness Over Mediocrity 20.07.2026 31min

  How do you go from producing Dirty Dancing to building the global Mortal Kombat franchise? Today’s guest, legendary producer Larry Kasanoff, has raised over a billion dollars by embracing what others call a little bit crazy. He has shaped the entertainment landscape by constantly fighting the current of mediocrity. Today, we are breaking down how to lead through massive industry shifts and build brands that stand the test of time. What You’ll Learn in This Episode How to identify the core essence of a brand so you can stretch it across different media successfully Why fostering a state of play is essential for leading creative teams and sparking innovation The importance of asking anyone anything to advance your projects and overcome creative barriers How to balance emerging technologies like AI with the enduring human elements of storytelling Why embracing a touch of the madness helps you fight the pull of mediocrity in your work Episode Chapters (00:00) Intro (01:08) Finding the Essence of Enduring Global Brands (04:41) Protecting the Brand and Knowing When to Say No (06:24) Embracing a Touch of the Madness in Leadership (08:13) The Create Ask Play Framework (10:20) The Origins of a Touch of the Madness (14:08) Balancing New Technologies with Timeless Storytelling (16:49) Leading Like a Visionary and the Value of Play (26:51) The Brand That Made Our Guest Smile About Larry Kasanoff Larry Kasanoff is a legendary producer who has raised over a billion dollars and shaped the entertainment landscape. He is known for building enduring global franchises across movies, video games, theme parks, and music, including the massive Mortal Kombat brand. Beginning his career as head of production at Vestron, he greenlit the Academy Award-winning film Platoon and has since led major tech shifts in the industry. Larry is the author of A Touch of the Madness, where he shares his philosophy on fighting mediocrity and taking bold creative risks. What Brand Has Made Larry Smile Recently? Larry recently smiled thinking about Sennelier, a historic French brand of pastels. As someone who enjoys drawing, he visited their store in Paris and was captivated by the brand’s enduring story. Now, whenever he sees his Sennelier pastels on his work table, it brings a smile to his face. Resources & Links Connect with Larry on LinkedIn and his website. Learn more about Larry’s company, Threshold Entertainment Group. Check out his new book, A Touch of the Madness. Listen & Support the Show Watch or listen on Apple Podcasts, Spotify, YouTube, Amazon/Audible, TuneIn, and iHeart. Rate and review on Apple Podcasts and Spotify to help others find the show. Share this episode — email a friend or colleague this episode. Sign up for my free Story Strategies newsletter for branding and storytelling tips. On Brand is a part of the Marketing Podcast Network. Until next week, I’ll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices
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  Positioning in Eight Words (or Fewer!) 13.07.2026 31min

  What makes you different? Do you have a concise and compelling answer to that question? When it comes to positioning, less is more. But too often, companies get wordy and convoluted, losing the plot in a sea of text. Emma and Adam Ketterer argue that true clarity comes from radical constraints. In their new book, Eight Words or Fewer, this marketing duo shares how to distill your difference into a single line that sticks: a micropitch. What You’ll Learn in This Episode Why B2B companies naturally fall prey to the instinct that more must be better when defining their value proposition The strategic breakdown that occurs during the last mile of the positioning process and how to build for brevity from day one Tactical ways to overcome the anxiety of leaving things out by showing your stakeholder work and mapping customer journeys How to use a homeopathic distillation framework to create a micropitch that infuses everything from sales decks to homepages The creative and editorial realities of writing a pocket guide on concision as a married couple Episode Chapters (00:00) Intro (01:34) Why We Struggle with Brevity (03:27) Losing the Plot in the Positioning Process (06:44) Overcoming the Anxiety of Distillation (09:59) The Subline and Structure of Eight Words or Fewer (12:08) How to Kill Your Darlings (15:27) The Micropitch as a Brand Strategy Anchor (17:26) Collaboration and Constraint as a Married Couple (22:57) Finding Your Point of View and Conviction (25:38) Brands That Make Us Smile (27:50) Where to Connect with Emma and Adam About Emma and Adam Ketterer Emma Ketterer and Adam Ketterer are seasoned marketing professionals specializing in positioning, messaging, and content strategy for B2B technology companies. Emma brings extensive experience from both the agency and corporate sides, currently serving as the Global Lead Editor at Celonis. Adam is a co-founder of Beneath, a specialized B2B marketing agency. As a married couple, they blended their strategic and creative insights to co-author Eight Words or Fewer: Distil your difference into the perfect micropitch, a pocket guide exploring the critical intersection where strategic brand positioning meets ultra-concise writing. What Brands Have Made Emma and Adam Smile Recently? Emma found recent inspiration in the B2B tech space through GitHub's smart, witty, and exceptionally well-produced explainer videos. Adam pointed to the timeless, iconic print campaigns of The Economist, noting how the brand's playful, minimalist approach continues to inspire creative professionals to riff on its memorable format across digital and physical signage. Resources & Links Connect with Emma and Adam on LinkedIn. Check out their new book, Eight Words or Fewer. Watch or listen on Apple Podcasts, Spotify, YouTube, Amazon/Audible, TuneIn, and iHeart. Rate and review on Apple Podcasts and Spotify to help others find the show. Share this episode — email a friend or colleague this episode. Sign up for my free Story Strategies newsletter for branding and storytelling tips. On Brand is a part of the Marketing Podcast Network. Until next week, I’ll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices
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  Why Leaders Need to Rethink Resistance 06.07.2026 28min

  Your team isn’t trying to sabotage your new corporate strategy—their brains are just wired to fight it. In this episode, Salesforce change leader and neuroscience expert Travis D. Hahler shares insights from his new book, Rethink Resistance. Discover the biological reasons why 70 percent of corporate transformations fail, and how leaders can stop fighting human nature and start working with it. What You’ll Learn in This Episode Why the human brain treats a standard corporate reorg as a literal threat to survival The hidden danger of performance conformity when forcing speed onto an organization How to navigate the four communication quadrants to build deep trust during a major pivot Why renaming your entire transformation strategy to empathy is the ultimate leadership unlock Episode Chapters (00:01) Intro (00:41) Meeting the Resistance Fortune Teller (02:41) How the amygdala misinterprets corporate change (06:42) Reframing employee pushback as biology instead of rebellion (08:18) Practical tools for moving teams past their status quo (11:58) Why a constant state of urgency completely backfires (15:26) How clear storytelling neutralizes negative narratives (18:15) Balancing the four communication quadrants to create safety (24:11) The brand that makes Travis smile (25:22) Where to learn more About Travis Hahler Travis D. Hahler transforms how Fortune 500 companies navigate change by revealing a startling truth: resistance isn’t rebellion—it’s biology. As Senior Director of Global Strategy and Transformation at Salesforce and Founder of The Neurological Nomad, he brings an unprecedented fusion of neuroscience and business acumen to organizational transformation. Having conducted EEG research in Denmark, studied neuropsychology at Harvard, and led change across major global enterprises, Travis helps leaders remove ego, embrace neural wiring, and put people back at the center of successful strategic change. What Brand Has Made Travis Smile Recently? Anthropic is the tech brand bringing genuine joy to Travis lately. He has been highly impressed by their recent platform updates and collaborative features, which have allowed him to smile while learning—a rare feat for complex technology products that typically bring more frustration than fun. Resources & Links Connect with Travis on LinkedIn. You can also check out his website, ⁠The Neurological Nomad⁠, as well. Listen & Support the Show Watch or listen on Apple Podcasts, Spotify, YouTube, Amazon/Audible, TuneIn, and iHeart. Rate and review on Apple Podcasts and Spotify to help others find the show. Share this episode — email a friend or colleague this episode. Sign up for my free Story Strategies newsletter for branding and storytelling tips. On Brand is a part of the Marketing Podcast Network. Until next week, I’ll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices
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  The Invisible Engine Behind Every Brand Decision 29.06.2026 32min

  We like to think our buying decisions are completely rational and deliberate. The truth is that most consumer behavior is driven by subconscious perception and invisible mindstates that leaders completely miss. When we design brand strategies for the logical mind, we miss the actual human experience. Our next guest spent years inside PepsiCo unlocking how consumers really think. Now he is helping brands blend behavioral science with artificial intelligence to fundamentally change how we communicate. What You’ll Learn in This Episode Why all brand decisions start emotionally before the rational mind attempts to justify the consequence How to elevate traditional consumer research by mapping functional goals to higher aspirational identity The critical difference between efficiency artificial intelligence and effectiveness technology in modern brand strategy Why customer segmentations fail when they evaluate static attitudes instead of dynamic situational mindstates How iconic organizations earn creative liberty by helping their audience achieve their very best day Episode Chapters (00:00) Intro (01:31) The Reality of Thirty-Five Thousand Daily Decisions (03:47) Moving From Squishy Emotional Marketing to Goal Theory (06:42) The Car GPS Analogy for Consumer Behavior (08:41) Defining the Temporary Mindstate Overlay (12:01) The Complexity of Shifting Consumer Roles (15:57) Lessons Learned From the True North Campaign Failure (19:11) Priming and the Five Guys Friday Night Phenomenon (21:36) Balancing Efficiency Versus Effectiveness in Artificial Intelligence (25:16) The Spotify Disco Ball Logo Tension (27:58) Show Wrap Up and Connect Points About Will Leach Will Leach is a behavioral scientist, marketing strategist, and the founder of Mindstate Group. A former PepsiCo executive, he has spent decades helping organizations understand how subconscious perception shapes customer decisions. Will specializes in the intersection of behavioral science, branding, and artificial intelligence, teaching brands how to look past traditional demographics to uncover the hidden motivations of their audience. He is also the author of Marketing to Mindstates, a definitive guide exploring the psychological reasons behind why customers choose what they choose. What Brand Has Made Will Smile Recently? A brand that has made Will smile recently is Spotify. He observed the massive marketplace tension and public opinion surrounding their recent temporary icon shift to a disco ball. Will noted that brands are stored in minds as emotional predictions rather than visual assets, and he smiled because Spotify has earned the creative liberty to experiment after twenty years of helping users reach their music aspirations. Resources & Links Connect with Will on LinkedIn. Check out the Mindstate Group website. Listen & Support the Show Watch or listen on Apple Podcasts, Spotify, YouTube, Amazon/Audible, TuneIn, and iHeart. Rate and review on Apple Podcasts and Spotify to help others find the show. Share this episode — email a friend or colleague this episode. Sign up for my free Story Strategies newsletter for branding and storytelling tips. On Brand is a part of the Marketing Podcast Network. Until next week, I’ll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices
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  Capturing Coachella Lightning in a Bottle 22.06.2026 30min

  When Addison Rae headlined Coachella this year and the crowd lost it to “Fame Is a Gun,” the cultural momentum felt instant. But the social infrastructure behind that track was built months in advance, one creator at a time, by Griffin Haddrill and his team at LV8. By moving past the standard 48-hour launch spike and focusing on an always-on creator strategy, they drove over 80 million views and a staggering 9% engagement rate. What You’ll Learn in This Episode How to move past the standard 48-hour launch spike and build true cultural momentum What a deep, hyper-specific audience mapping approach looks like compared to standard demographic targeting How to build and organize a massive global framework of editors for real-time clipping strategies Why organic marketing and performance marketing must live in separate, equal buckets to scale effectively The real data behind human-led vs. AI-driven creative performance and how it impacts consumer retention Episode Chapters (00:00) Intro (04:00) Moving Beyond the 48-Hour Launch Spike (05:29) The Power of Depth in Audience Targeting (07:22) Setting a 9% Engagement Rate Standard (08:31) Capturing Lightning in a Bottle with Speed to Market (09:59) The Underbelly of Social Strategy: Clipping and Global Editors (11:39) Splitting the Buckets: Organic Brand Building vs. Performance Marketing (14:12) The Hidden Impact of AI on Consumer Attention and Retention (18:48) Human-Led Creative vs. AI Performance Data (21:48) The Brand That Made Griffin Smile (22:30) Outro About Griffin Haddrill Griffin Haddrill is the founder of LV8, a Gen Z-founded and led digital-first agency based out of Las Vegas. LV8 specializes in creator-led strategies that drive massive digital culture momentum for music labels and global legacy brands alike. Known for pushing past traditional marketing frameworks, Griffin and his team have orchestrated high-profile lifecycle campaigns for artists like Addison Rae and major entertainment partnerships with Columbia Records. What Brand Has Made Griffin Smile Recently? e.l.f. Cosmetics recently put a massive smile on Griffin’s face with their unexpected Liquid Death collaboration. He loved how two highly unique, disruptive brands came together to create something incredibly fun, cool, and beautifully chaotic for their shared communities. Resources & Links Connect with Griffin on LinkedIn. Check out the LV8 website. Listen & Support the Show Watch or listen on Apple Podcasts, Spotify, YouTube, Amazon/Audible, TuneIn, and iHeart. Rate and review on Apple Podcasts and Spotify to help others find the show. Share this episode — email a friend or colleague this episode. Sign up for my free Story Strategies newsletter for branding and storytelling tips. On Brand is a part of the Marketing Podcast Network. Until next week, I’ll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices
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  Creating a Workplace System That Delivers Joy 15.06.2026 31min

  The perk trap is costing organizations thousands while leaving teams burned out. Yolanda Fraction, author of the book Joyful Workplaces, joins us to share how leaders can move past surface-level culture and design systems that deliver both joy and results. What You’ll Learn in This Episode Why multi-billion dollar corporate perks like unlimited PTO and cold brew fail to fix the root causes of team burnout The critical operational shift from viewing talent development as a cost center to treating it as a core business driver What it means to lead as a steward of people rather than a controller, and how that impacts daily management decisions How to utilize tactical self-leadership tools like the Johari Window and 360-degree feedback to expose your own leadership blind spots Why corporate culture is never a kickoff project and how to accurately diagnose your workplace using the culture iceberg Episode Chapters (00:00) Intro (00:33) The Reality of the Perk Trap (03:15) Designing Systems for Joy and Performance (05:48) Shifting From Controller to Steward of People (08:53) The True Human Cost of Broken Systems (13:51) Using Self Leadership to Drive Team Clarity (19:01) Uncovering Blind Spots and Reflective Leadership (21:20) Diagnosing Culture Beyond the Surface (25:31) A Brand That Makes Yolanda Smile (27:38) Where to Connect with Yolanda Fraction About Yolanda Fraction Yolanda Fraction, M.Ed., is an organizational development consultant, leadership advisor, and corporate trainer with more than two decades of experience helping executives build healthier, high performing workplaces. Currently pursuing her PhD in industrial organizational psychology, Yolanda holds a graduate degree in adult and organizational learning, bringing a deeply practical and human centered approach to talent management across corporate, nonprofit, academic, and government sectors. She is the author of Joyful Workplaces: How People and Systems Create Energy, Resilience, and Results, and she hosts the Teamwork Sandbox podcast, where she explores the direct ways leaders influence and shape modern organizational culture. What Brand Has Made Yolanda Smile Recently? Yolanda shared a powerful story about Marriott that perfectly illustrated care beyond measure. While managing a hectic work travel schedule and undergoing IVF treatments, she arrived well before check-in at a Marriott property needing a safe place to store her temperature-sensitive medications. Instead of sticking strictly to standard front desk policy, an empathetic employee stepped up, securely stored the medication in a staff refrigerator, and personally ensured it safely reached her room later. For Yolanda, this moment of going above and beyond proved that a culture of genuine care is truly embedded within the Marriott brand. Resources & Links Connect with Yolanda on LinkedIn. Learn more about Yolanda Fraction and her work at her website. Listen & Support the Show Watch or listen on Apple Podcasts, Spotify, YouTube, Amazon/Audible, TuneIn, and iHeart. Rate and review on Apple Podcasts and Spotify to help others find the show. Share this episode — email a friend or colleague this episode. Sign up for my free Story Strategies newsletter for branding and storytelling tips. On Brand is a part of the Marketing Podcast Network. Until next week, I’ll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices
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  Designing for Humans Instead of the Machine 08.06.2026 27min

  Branding is losing its personality. In the race for digital efficiency, the world has succumbed to “blanding”—clean, neutral, and entirely safe design built for algorithms instead of people. Mark Nichols, Creative Director and Co-Owner of WMH&I, joins the show to challenge this rise of system-friendly simplicity. He shares why the brands that truly matter must push against global scalability, embrace their unique quirks, and design for humans—even if that means not being for everyone. What You’ll Learn in This Episode - Why brands are paying millions of pounds to strip away the exact quirks that drive human connection The strategic power of distinctiveness and why only fifteen percent of brand assets are actually memorable - How a sector agnostic approach allows creatives to cross pollinate ideas from fashion into electric vehicles - The shift from designing for machine efficiency to using live data sets and creative code for living brandscapes - Why Nike should have doubled down instead of backing out when a bold running campaign polarized audiences Episode Chapters (00:00) Intro (01:08) The Rise of Blanding (03:34) The Value of Distinctiveness (04:48) Sensory Storytelling with Red Breast Whiskey (07:31) The Case for Being Sector Agnostic (12:04) Overcoming Client Fear of Polarization (16:30) Idea Driven Branding vs Style Points (19:42) Embracing Irreverence and Creative Code About Mark Nichols Mark Nichols is the Creative Director and Co-Owner of WMH&I, a sector-agnostic creative agency specializing in bold rebrands that push against global scalability and machine efficiency. Trained as a multi-disciplined designer, Mark began his career at WMH&I as a graduate, refined his craft at leading agencies like Taxi Studio and Jack Renwick, and ultimately returned home to lead the agency’s creative output. His exceptional, award-winning work for global giants and boutique brands alike has earned recognition from the New York Festivals, Art Directors Club, Pentawards, and Brand Impact. Beyond the agency, Mark is a dedicated champion of design education, lecturing internationally at institutions ranging from his alma mater, the Norwich University of the Arts, to IDEP Barcelona and the University of Delaware. What Brand Has Made Mark Smile Recently? Mark smiled recently at the daring and irreverence of brands that lean entirely into their distinct personalities. He highlighted Liquid Death’s punk-media approach to the water category, alongside Nike’s willingness to reflect the gritty reality of their consumers—such as their London campaign noting that running in the city is awful, but loved. Mark prefers brands that choose a clear voice and stand their ground rather than homogenizing their message for safe, forgettable neutrality. Resources & Links Connect with Mark on LinkedIn. Learn more about WMH&I. Listen & Support the Show Watch or listen on Apple Podcasts, Spotify, YouTube, Amazon/Audible, TuneIn, and iHeart. Rate and review on Apple Podcasts and Spotify to help others find the show. Share this episode — email a friend or colleague this episode. Sign up for my free Story Strategies newsletter for branding and storytelling tips. On Brand is a part of the Marketing Podcast Network. Until next week, I’ll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices
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  The Science (and Secrets) of Building Super Teams 01.06.2026 32min

  What if the secret to a high-performing team isn’t found in a pep talk or a personality test but in the cold, hard data of behavioral science? Today we are joined by Dr. Ron Friedman, an award-winning psychologist and author of the new book Superteams. We dive into the science-backed strategies that transform a group of individuals into a cohesive powerhouse, challenging the myths of traditional management along the way. What You’ll Learn in This Episode Why confusing collaboration with constant togetherness is driving your team toward burnout - The specific calendar strategies super teams use to play offense and protect deep work time - How to implement a simple rule for meeting guidelines that ensures you only meet when a decision is required - The shocking data behind why most feedback fails to improve performance and how to pivot to a future-focused approach - Why the reasons your team chooses to work on vacation matter more than the act of working itself Episode Chapters (00:00) Intro (00:39) Welcome Ron Friedman (01:09) The Hidden Costs of Constant Communication (02:21) How Super Teams Were Studied and Defined (03:40) Calendar Offense and Focus Amplification (05:19) Creating Better Team Meeting Guidelines (08:09) Establishing Specific Modes of Communication (10:21) The Truth About Remote and Hybrid Teams (13:07) Creative Lessons From ABBA and Broadway (15:48) The Sunday Night Litmus Test (19:19) Why Most Feedback Fails and How to Fix It (24:27) Modeling Culture and Vacation Realities (27:02) A Brand That Makes Ron Smile (28:13) Where to Learn More and Show Wrap Up About Ron Friedman Dr. Ron Friedman is an award-winning psychologist and the founder of Ignite80, a learning and development company that teaches leaders science-based strategies for building high-performing teams. His extensive research into human behavior and organizational success has been featured on major platforms, including NPR, Bloomberg, The New York Times, and Harvard Business Review. He is the author of The Best Place to Work, Decoding Greatness, and his latest book, SuperTeams: The Science and Secrets of High-Performing Teams, which delivers a data-driven playbook on how the world's most effective teams manage their time, energy, and attention. What Brand Has Made Ron Smile Recently? Ron shared his enthusiasm for Hyperice, a high-performance wellness and recovery brand specializing in advanced massage and compression technology. After experiencing their vibrating rollers at his gym, he tried their innovative, inflatable compression pants designed to relieve leg tension and muscle soreness. As a fitness enthusiast, Ron is now an evangelist for the brand because the product completely eliminates post-workout soreness, making him ready to perform again the very next day. Resources & Links Connect with Ron on LinkedIn. Check out his new book Superteams. Learn more about Ron Friedman’s research and access free tools on his website. Listen & Support the Show Watch or listen on Apple Podcasts, Spotify, YouTube, Amazon/Audible, TuneIn, and iHeart. Rate and review on Apple Podcasts and Spotify to help others find the show. Share this episode — email a friend or colleague this episode. Sign up for my free Story Strategies newsletter for branding and storytelling tips. On Brand is a part of the Marketing Podcast Network. Until next week, I’ll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices
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  The Story Behind Mrs. Meyer's Clean Day 25.05.2026 32min

  Building a brand that lasts requires a bundle of promises, an uncompromising dedication to craft, and a healthy dose of grit. Monica Nassif, the force behind Mrs. Meyer’s Clean Day, didn’t just disrupt a tired $30 billion category—she bottled a legacy. From raising capital to fueling creative muscle, she knows exactly what it takes to turn an authentic story into a market-shifting powerhouse. What You’ll Learn in This Episode - How training your eyes to notice beauty helps you identify distracting retail clutter and build an uncompromising premium brand - Why a former Target speechwriter decided to intentionally knock off her own high-end business with a thrifty Midwestern alternative - How capturing real words and designing a detailed stylist guide can create a consistent domestic mentor persona for a real-life mother - What two belly-flop startups taught a product geek about the dangers of running two businesses at once without a dedicated sales structure - Why stepping away from digital focus groups and walking the aisles of a competitive landscape provides the ultimate customer insight Episode Chapters (00:00) Intro (02:42) Balancing Startup Grit with Premium Detail (04:26) Turning a Real Person Into a Beloved Household Brand (05:56) Creating a Brand Bible Around a Legacy Persona (12:47) Learning from Startup Flops and Learning to Sell (15:37) The Framework of Why You Should Start a Business (19:56) The Retail Rat Approach to Market Research (26:13) A Brand That Makes Monica Smile About Monica Nassif Monica Nassif is an author, founder, entrepreneur, and motivational speaker who revolutionized the consumer household product market by launching the premium cleaning lines Caldrea and Mrs. Meyer’s Clean Day. After beginning her career in marketing communications at Target Corporation as a speechwriter, editor, and publicist, she founded Kilter Incorporated, a Minneapolis-based agency serving major retail companies. Nassif’s fearless approach to business has led her through four startups, resulting in major market-shifting successes and instructive flops alike. Since selling her company to SC Johnson in 2008, she continues to inspire founders with her insights on perseverance, retail savvy, and craftsmanship, which she shares in her book, I Bottled My Mother. What Brand Has Made Monica Smile Recently? A recent collaborative launch by Swatch and a high-end partner brought a smile to Monica’s face. As a self-described product and branding geek, she loved seeing two old Swiss heritage names join forces to release a bold, colorful pocket watch format. For an entrepreneur who appreciates nostalgic craftsmanship, tracking the enduring success of mechanical watchmakers in a digital world served as a delightful reminder that consumers are always hungry for quality and tactile details. Resources & Links Connect with Monica on LinkedIn Check out her website. Listen & Support the Show Watch or listen on Apple Podcasts, Spotify, YouTube, Amazon/Audible, TuneIn, and iHeart. Rate and review on Apple Podcasts and Spotify to help others find the show. Share this episode — email a friend or colleague this episode. Sign up for my free Story Strategies newsletter for branding and storytelling tips. On Brand is a part of the Marketing Podcast Network. Until next week, I’ll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices
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  Kindness as a Competitive Edge 18.05.2026 32min

  How does a brand move from being a commodity to being a community? Scott Woodward joins the show to discuss why kindness is no longer a "soft" marketing line but a high-leverage strategic advantage that drives everything from customer acquisition to 76% higher employee engagement. What You’ll Learn in This Episode - The secret history of Ray-Ban's cultural dominance through product integration - Why 61% of consumers refuse to buy from brands they consider unkind - Lessons from the genesis of Lady Gaga’s Born This Way Foundation - The data behind how internal kindness boosts team creativity by 60% - How to transition from managing legacy icons to building an impact-driven consultancy Episode Chapters (00:00) Intro (00:37) The Core Story of Heritage Icons (03:19) The Secret History of Ray-Ban and Product Placement (08:23) Evolution of Brand Partnerships and Integration (11:24) Pivoting from Corporate Powerhouses to Entrepreneurship (14:27) Connecting the Dots Between Kindness and Strategy (18:26) Why Kindness is a High-Leverage Strategic Advantage (23:22) Kindness as a Core Strength for Leaders (27:10) Brand Smile: Burberry’s Digital Heritage About Scott Woodward Scott Woodward is an award-winning brand architect and the founder of SEW Branded. His career began in the in-house marketing trenches of global powerhouses, including Ray-Ban, Calvin Klein, and The Coca-Cola Company, where he helped shape some of the world’s most recognizable identities. A pioneer in the “kindness space,” Scott has collaborated with Lady Gaga’s Born This Way Foundation and One Direction to launch massive social impact campaigns that challenge bullying and promote empowerment. In addition to his consultancy work, he serves as an advisor to startups and is an adjunct faculty member at the Parsons School of Design, where he teaches the next generation about the intersection of strategic design, humanized marketing, and brand management. What Brand Has Made Scott Smile Recently? Scott is smiling at the heritage brand Burberry for their recent campaign featuring actor Tom Blythe. He appreciates how they are celebrating their iconic trench coat through a 360-degree digital approach that feels savvy in the modern fashion landscape. Scott notes that while the NFL’s recent work with Tim Ellis and Dhar Mann shows that kindness makes teams unstoppable, Burberry’s ability to modernize a classic British icon is what has caught his eye lately. Resources & Links Connect with Scott on LinkedIn. Check out Scott’s personal website and the SEW Branded site. Listen & Support the Show Watch or listen on Apple Podcasts, Spotify, YouTube, Amazon/Audible, TuneIn, and iHeart. Rate and review on Apple Podcasts and Spotify to help others find the show. Share this episode — email a friend or colleague this episode. Sign up for my free Story Strategies newsletter for branding and storytelling tips. On Brand is a part of the Marketing Podcast Network. Until next week, I’ll see you on the Inter Learn more about your ad choices. Visit megaphone.fm/adchoices
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  The Intuitive Intelligence Advantage in an AI World 11.05.2026 30min

  Personal branding isn't about the perfect headshot or a polished LinkedIn bio anymore. In an AI-saturated world, the leaders who stand out are the ones brave enough to lead with intuition rather than just data. Elizabeth Rosenberg is helping the C-suite find their unfiltered voice and reclaim their spiritual health before they hit a wall. What You’ll Learn in This Episode How to harness intuitive intelligence as a human skill that AI cannot replicate Why the future of the C-suite may include a Chief Spiritual Officer to drive purpose and impact The three essential human skills needed to thrive in an AI-driven world Why personal branding requires a human story rather than an AI-generated script The connection between spiritual health and overcoming executive burnout Episode Chapters (00:00) Intro (01:18) Gaming the LinkedIn Algorithm (03:36) Defining Intuitive Intelligence (05:41) Critical Thinking and Emotional Intelligence (08:08) The Role of the Chief Spiritual Officer (10:42) Addressing Burnout Through Spiritual Health (13:47) Building a Healthy Relationship with AI (21:22) Recovering Your Childhood Brand (24:15) A Brand That Makes You Smile About Elizabeth Rosenberg Elizabeth Rosenberg is a serial entrepreneur and the founder of The Good Advice Company, a marketing and communications consultancy that provides unfiltered guidance to C-suite leaders on personal branding and PR strategy. With over 25 years of experience in corporate PR working for Fortune 500 brands, she also founded Chief Spiritual Officer, a platform dedicated to helping executives integrate intuitive intelligence and spiritual health into their leadership. An intuitive medium based in Los Angeles, Elizabeth specializes in helping leaders move past corporate norms to find a more human and purposeful connection with their audience. What Brand Has Made Elizabeth Smile Recently? Elizabeth is currently a fan of Alloy, a health brand focused on the perimenopausal and menopausal industry. She appreciates the brand’s innovation in addressing the shortage of essential prescriptions like estrogen patches while providing products that support women’s health during this stage of life. Resources & Links Connect with Elizabeth on LinkedIn. Check out Elizabeth’s company, The Good Advice Company. Listen & Support the Show Watch or listen on Apple Podcasts, Spotify, YouTube, Amazon/Audible, TuneIn, and iHeart. Rate and review on Apple Podcasts and Spotify to help others find the show. Share this episode — email a friend or colleague this episode. Sign up for my free Story Strategies newsletter for branding and storytelling tips. On Brand is a part of the Marketing Podcast Network. Until next week, I’ll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices
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  The Values Gap: What Do You Really Stand For? 04.05.2026 31min

  We all claim to have values, but do we actually know how to use them when the stakes are high? Paul Ingram, the Kravis Professor of Business at Columbia Business School and author of What Do You Really Stand For?, joins us to dismantle the “corporate poster” approach to values. He shares a research-backed framework for identifying your true North Star and, more importantly, how to turn those abstract ideals into a practical tool for better leadership and more authentic brand storytelling. What You’ll Learn in This Episode - The critical difference between your espoused values and the actual values-in-use that drive your behavior - Why limiting your organizational values to five or fewer is the key to making them operative and memorable - How to navigate the inherent conflict of values without damaging your team's culture or relationships - The specific role of “value stories” as the most credible way to express and build trust around your principles - Practical implementation techniques from Slack emojis to using personification and archetypes like Miles Davis Episode Chapters (00:00) Intro (01:31) The disconnect between posters and practice (03:15) The power of simplicity and the five-value limit (05:33) Addressing skepticism with empirical evidence (07:41) Creating an inclusive process for cultural ownership (11:39) Using values as a tool for productive conflict resolution (14:39) Storytelling as a bridge to credibility and trust (17:16) Practical techniques for daily implementation (22:54) Sharpening your labels and the importance of vocabulary (25:54) A brand that makes Paul smile About Paul Ingram Paul Ingram is the Kravis Professor of Business at the Columbia Business School and a renowned expert on leadership and organizational culture. He has received Columbia's highest recognition for teaching, the Presidential Award for Excellence in Teaching, as well as the Dean's Award for Teaching Excellence, and thirteen teaching awards voted by graduating students at Columbia and Cornell Universities. An empirical social scientist by trade, Paul has spent two decades researching how values influence performance at both the individual and organizational levels, resulting in more than one hundred published articles and books. What Brand Has Made Paul Smile Recently? Paul finds joy and a boost of creative energy in the Italian clothing brand Etro. He appreciates the brand's aesthetic—often featuring paisley prints and plaid foundations—noting that it has become a core part of his professional identity and a personal reminder of his own value of creativity. Resources & Links Connect with Paul on the Columbia Business School website. Check out his book, What Do You Really Stand For? We also discussed my work around values stories. Here’s a link to a Harvard Business Review article I wrote on this. Listen & Support the Show Watch or listen on Apple Podcasts, Spotify, YouTube, Amazon/Audible, TuneIn, and iHeart. Rate and review on Apple Podcasts and Spotify to help others find the show. Share this episode — email a friend or colleague this episode. Sign up for my free Story Strategies newsletter for branding and storytelling tips. On Brand is a part of the Marketing Podcast Network. Until next week, I’ll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices
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  The Myth of the Rational Customer 27.04.2026 28min

  Most of us believe we make rational choices, but our brains are actually wired to say no before we ever get to the logic. Paul Larche, a Hall of Fame broadcaster and author of The Divided Brain, spent four decades in media before turning to neuroscience to find out why customers actually buy. He joins the show to break down the Old Brain versus New Brain metaphor and explain how leaders can stop accidentally triggering the wrong response in their brand storytelling. What You’ll Learn in This Episode Why your customer’s brain is biologically wired to say no before you ever finish your pitch How a small engine mechanic turned a twenty-year radio campaign into a local empire by ditching technical specs The two-gear metaphor for understanding how the old brain drives the bus while the new brain just rationalizes the ride Why leading with facts and figures is actually a roadblock to opening the mind of your audience How to engage critical thinking and skepticism to avoid being manipulated by AI and modern algorithms Episode Chapters (00:00) Intro (01:36) From Radio Pioneer to Neuroscience Strategist (03:45) The Toronto Blue Jays and the Power of Emotional Advertising (04:45) The Story of Ted and the 20 Year Mechanic Campaign (07:53) The Divided Brain: The Two Gear Metaphor Explained (11:34) Using the Brand Value Canvas to Identify Emotional Drivers (15:10) Meeting the Moment: Patternicity and the Information Firehose (18:22) AI Awareness and the Need for Critical Thinking (21:24) The First Principle: How Not to Fool Yourself (22:35) A Brand That Makes Paul Smile (24:26) Closing and Where to Find Paul Larche About Paul Larche Paul Larche is a Hall of Fame broadcaster and media pioneer who spent nearly fifty years building a radio empire from the ground up. After starting as a teenage announcer and eventually owning multiple stations, he became obsessed with why some advertising failed while other campaigns lasted decades. This led him deep into the study of behavioral psychology and neuroscience, culminating in his award-winning book, The Divided Brain. Today, Paul translates complex brain science into actionable business strategies, helping leaders bridge the gap between technical expertise and the emotional drivers that actually compel people to take action. What Brand Has Made Paul Smile Recently? Paul finds himself smiling at legacy brands like McDonald’s that have successfully weathered decades of change by continuing to speak to the heart rather than the head. He admires how these organizations prioritize universal human feelings and lifestyle over technical product features, proving that compelling storytelling remains the most effective way to maintain brand gravity over the long term. Resources & Links Connect with Paul on LinkedIn. Check out his book, The Divided Brain. Listen & Support the Show Watch or listen on Apple Podcasts, Spotify, YouTube, Amazon/Audible, TuneIn, and iHeart. Rate and review on Apple Podcasts and Spotify to help others find the show. Share this episode — email a friend or colleague this episode. Sign up for my free Story Strategies newsletter for branding and storytelling tips. On Brand is a part of the Marketing Podcast Network. Until next week, I’ll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices
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  The OLIPOP Strategy for Category Disruption 20.04.2026 34min

  Mark Lester and David Lester are brothers who have turned a shared history of high-level brand strategy into a family legacy of innovation. David is the co-founder of OLIPOP, the prebiotic soda that has fundamentally changed the beverage landscape by blending gut-health science with the nostalgia of a classic cola. Mark, co-founder of the consultancy Squint, has spent his career at R/GA and We Are Pi shaping the strategic direction of global icons like Nike and Samsung. Together, they represent a unique bridge between the rigor of global brand building and the intuition required to launch a category-defining startup. What You’ll Learn in This Episode The hidden strategy of finding category value in plain sight How to break only one rule really hard to drive innovation Lessons from building a billion-dollar brand using global marketing rigor Why the discovery channel of the retail store still beats direct-to-consumer The unique dynamic of using brotherly advice to jump into the entrepreneurial unknown Episode Chapters (00:00) Intro (01:24) Growing up in Northern England with entrepreneurial roots (04:28) The Nashville hike that launched a business partnership (06:59) Concepts for innovation and the "break one rule" mantra (12:29) The philosophy of Squint and finding hidden value (15:15) Managing the shift from family connection to business collaboration (18:02) Navigating the pivot from D2C back to retail discovery (24:48) Lessons in building brands for scale from the very beginning (28:11) Brands that make the Lester brothers smile About David Lester and Mark Lester David Lester is the co-founder of OLIPOP, the prebiotic soda brand that has achieved over half a billion dollars in sales by blending gut-health benefits with classic nostalgia. Before turning his focus to functional beverages, David spent a decade in global innovation and marketing at Diageo, working across three continents to master the discipline of consumer goods. Mark Lester is the co-founder and Chief Strategy Officer of Squint, a strategic brand consultancy that helps global icons like Nike and Netflix unlock hidden value. With a background at R/GA and We Are Pi, Mark brings twenty years of big-brand experience to the challenge of category disruption. What Brands Have Made David and Mark Smile Recently? The brothers recently shared a smile over the enduring power of brand nostalgia and personality. Mark is energized by the intelligent copywriting of David protein bars and the experience-led branding of Duolingo, while David finds joy in the community-built legacy of Atlanta's Octane Coffee and the timeless playfulness of Nintendo. Resources & Links Connect with David and Mark on LinkedIn. Learn more about Squint and OLIPOP. Listen & Support the Show Watch or listen on Apple Podcasts, Spotify, YouTube, Amazon/Audible, TuneIn, and iHeart. Rate and review on Apple Podcasts and Spotify to help others find the show. Share this episode — email a friend or colleague this episode. Sign up for my free Story Strategies newsletter for branding and storytelling tips. On Brand is a part of the Marketing Podcast Network. Until next week, I’ll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices
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  Why Your CX Dashboard Needs a Piece of Humanity 13.04.2026 32min

  The customer experience often feels like a series of accidental encounters, but Jeannie Walters argues it is actually the ultimate competitive lever. With over twenty years of experience helping brands like JPMorgan Chase and SAP, she moves beyond vague buzzwords to show how leaders can intentionally design every moment of the journey. Her new book reveals why experience is the only sustainable way to boost revenue and outpace the competition in a crowded market. What You’ll Learn in This Episode How to move beyond vague buzzwords to intentionally design every moment of the customer journey The three-part framework for success that combines mindset with strategy and discipline Why the biggest myth in regulated industries is that you can’t innovate the experience How to identify micro-moments to proactively reduce customer anxiety and build trust The secret to balancing high-tech AI tools with a necessary sense of humanity Episode Chapters (00:00) Intro (01:10) Moving beyond the fear of experience being everything (03:19) Why nice is not a strategy (05:33) Aligning the brand promise with the customer mission (09:19) Disrupting the status quo in regulated industries (15:20) Finding the micro-moments that matter (20:01) Designing for emotional highs and lows (23:39) Managing empathy as a finite resource (28:11) Where to connect with Jeannie About Jeannie Walters Jeannie Walters, CCXP, CSP, is a certified customer experience expert, CEO of Experience Investigators, and an international keynote speaker with over 20 years of impact across industries ranging from healthcare to hospitality. She has led transformative efforts for global brands like JPMorgan Chase and SAP and has reached over half a million learners through her LinkedIn Learning courses. Jeannie is the author of the book Experience Is Everything, where she reveals how leaders can boost performance and revenue by making customer experience their greatest competitive advantage. What Brand Has Made Jeannie Smile Recently? Costco recently caught Jeannie’s attention not just for their consistent warehouse experience, but for their proactive approach to the housing crisis in California. By building apartments directly on top of a new warehouse location, they are investing in the literal foundation of their community, creating a virtuous cycle of loyalty that extends far beyond the checkout line. Resources & Links Connect with Jeannie on LinkedIn and her website, Experience Investigators. Check out her new book, Experience Is Everything. Watch or listen on Apple Podcasts, Spotify, YouTube, Amazon/Audible, TuneIn, and iHeart. Rate and review on Apple Podcasts and Spotify to help others find the show. Share this episode — email a friend or colleague this episode. Sign up for my free Story Strategies newsletter for branding and storytelling tips. On Brand is a part of the Marketing Podcast Network. Until next week, I’ll see you on the Internet! Listen & Support the Show Learn more about your ad choices. Visit megaphone.fm/adchoices
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  The Cringe-Free Guide to Personal Branding 06.04.2026 32min

  Personal branding often feels like a race to see who can shout the loudest, but Vanessa Errecarte is changing the script. The CEO of Marketing Simplified and author of the new book Valuable & Visible joins the show to discuss her framework for building influence without the “look at me” self-promotion. We dive into how leaders can move past the management myth of image-first branding to focus on a values-driven approach that prioritizes impact and clarifies your true professional value. What You’ll Learn in This Episode Why almost everyone hates self-promotion and how to reframe branding as a service-first act of marketing courage. Why your personal brand is your ultimate insurance policy in a volatile, AI-driven market. How to clarify your unique value "line" so that AI and human recruiters categorize you as a premium asset. Why you need a simple personal website to protect your professional identity from the whims of social media algorithms. How to move from just giving information to providing unique interpretation that stops the scroll. Episode Chapters (00:00) Intro: The race to shout the loudest (01:31) Busting the biggest personal branding myths (02:27) It’s about the customer, not “me, me, me” (05:03) Bringing your whole self to work (09:00) Stepping out to say “I can help” (11:57) Cultural identity and professional value (15:54) Redefining significance in your career (24:53) Why keywords are becoming concepts (26:41) What brand has made Vanessa smile recently? About Vanessa Errecarte Vanessa Errecarte is an award-winning marketing consultant, an MBA educator, and the CEO of Marketing Simplified. She created and teaches one of the nation’s only for-credit MBA courses in personal branding at the UC Davis Graduate School of Management, where she has twice been named Teacher of the Year. For more than two decades, Vanessa has helped thousands of organizations and professionals clarify their value, stand out, and create meaningful impact. In her book, Valuable & Visible: Redefining Personal Branding by Putting Impact Over Image (out May 5, 2026), Vanessa reframes personal branding for professionals who want influence without the "cringe" of self-promotion. What Brand Has Made Vanessa Smile Recently? Vanessa highlighted Liquid Death for its ability to take the most boring product in the world—plain water—and give it its “own line” through bold, conceptual branding. She finds inspiration in how they use an aluminum can and a unique point of view to make a commodity feel exciting without needing a traditional mascot. Resources & Links Connect with Vanessa on LinkedIn and her website, Marketing Simplified. Check out her new book, Valuable & Visible. Listen & Support the Show Watch or listen on Apple Podcasts, Spotify, YouTube, Amazon/Audible, TuneIn, and iHeart. Rate and review on Apple Podcasts and Spotify to help others find the show. Share this episode — email a friend or colleague this episode. Sign up for my free Story Strategies newsletter for branding and storytelling tips. On Brand is a part of the Marketing Podcast Network. Until next week, I’ll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices
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  We Have an Attentional Health Problem 30.03.2026 33min

  We often treat our attention like a machine to be controlled, focusing only on the metrics that drive immediate results. But we have an attentional health problem. We are starving our organizations of the relational connection they need to truly thrive. Today, the author of The Culture Code, Daniel Coyle, joins us to discuss his new book, Flourish. We are moving beyond the boardroom to explore how we can design environments of belonging, joy, and vitality by shifting our focus from narrow control to deep, human connection. What You’ll Learn in This Episode How to balance narrow focus with relational attention to improve your attentional health Why embracing a certain level of friction and annoyance is the essential price of building real community The leadership play of framing horizons and guardrails rather than dictating specific answers How to move from a culture of coercion to one of curiosity by asking the simple question what is your story Why the most effective leaders act as designers who spotlight and celebrate organic growth Episode Chapters (00:00) Intro (01:18) The Westergaard Code and guiding attention (03:53) Understanding the two systems of attention (06:49) Attentional health and the blueprint for flourishing (09:11) Creating connective energy and mattering (13:28) Why we are terrible at predicting social joy (18:54) Designing community through the longest lunch in Paris (23:13) Leadership as a design function and the power of small groups (25:31) Practicing patience and spotlighting what works (27:47) Brand that makes Daniel Coyle smile About Daniel Coyle Daniel Coyle is the New York Times bestselling author of The Culture Code, which was named Best Business Book of the Year by Bloomberg, BookPal, and Business Insider. He has served as an advisor to many high-performing organizations, including the Navy SEALs, Microsoft, Google, and the Cleveland Guardians. His extensive body of work includes The Talent Code, The Secret Race, The Little Book of Talent, and Hardball, which was adapted into a major motion picture. In his latest work, Flourish, Coyle draws from rigorous reporting and scientific research to offer a practical blueprint for cultivating a life of belonging, joy, and vitality. What Brand Has Made Daniel Smile Recently? Daniel Coyle recently found himself smiling at Martin Guitars. After acquiring his first one, he was struck by the brand's deep interweaving with the fabric of American music, noting how even the lyrics to the classic song “The Weight” were inspired by the brand's Nazareth, Pennsylvania, roots. For Coyle, the way people care for these instruments and their storied history makes being around the brand feel genuinely good. Resources & Links Connect with Daniel on LinkedIn. Check out his new book, Flourish: The Art of Building Meaning, Joy, and Fulfillment. Listen & Support the Show Watch or listen on Apple Podcasts, Spotify, YouTube, Amazon/Audible, TuneIn, and iHeart. Rate and review on Apple Podcasts and Spotify to help others find the show. Share this episode — email a friend or colleague this episode. Sign up for my free Story Strategies newsletter for branding and storytelling tips. On Brand is a part of the Marketing Podcast Network. Until next week, I’ll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices
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  The Leadership Joy Gap 23.03.2026 28min

  We spend most of our lives working, yet so many of us have been taught that “ambition” has to come at the cost of our health and our weekends. On this episode of On Brand, I’m joined by Amy Leneker, a leadership consultant who has helped over 100,000 leaders move from soul-crushing burnout to what she calls “The Un-Stressing Method.” We’re diving into her upcoming book, Cheers to Monday, to discuss why finding joy is actually a high-performance business strategy and how leaders can finally break the cycle of exhaustion to connect more authentically with their teams and their brands. What You’ll Learn in This Episode Why modern culture gets the definition of resilience unequivocally wrong and how overusing work ethic can become a leadership weakness How to navigate the Un-Stressing Method by seeing stress through the lens of importance and control before sorting it into actionable categories The specific reason celebration is a non-negotiable step for high-achieving leaders and why it is a leading driver of joy at work The results of a national workforce study revealing the startling gap between the number of executives who need joy to perform and those who actually feel it How to apply the ABCs of Joy—Awareness, Breath, and Connection—to build a buffer against future stress and improve team performance Episode Chapters (00:00) Intro (01:23) Surviving burnout twice (02:13) Why culture gets resilience wrong (04:33) The Un-Stressing Method framework (05:55) Celebrating small wins (08:55) Confetti cannons and authentic appreciation (11:26) Joy as a smart business strategy (13:52) The ABCs of Joy: Awareness, Breath, Connection (17:38) Communicating stress to your team (19:52) Managing the Sunday night dread (22:30) Why "loving your job" is a myth (23:51) A brand that made her smile (25:20) Where to find Amy About Amy Leneker Amy Leneker is a leadership consultant and the author of Cheers to Monday. Having helped over 100,000 leaders and teams—including those at Fortune 100 companies—she specializes in science-backed roadmaps to break free from burnout. With over 25 years of leadership experience and a decade in the C-suite, Amy’s work is deeply informed by her own personal journey of surviving burnout twice. She has studied at Yale, the NeuroLeadership Institute, and Harvard Medical School to help others succeed without sacrificing their health or their weekends. What Brand Has Made Amy Smile Recently? Amy shared her love for Costco, a brand she actually worked for during her college years before the era of scanners. She highlighted how the company’s core values show up in everything they do, making it one of her favorite places to shop today. Resources & Links Connect with Amy on LinkedIn. Check out her website and new book, Cheers to Monday. Listen & Support the Show Watch or listen on Apple Podcasts, Spotify, YouTube, Amazon/Audible, TuneIn, and iHeart. Rate and review on Apple Podcasts and Spotify to help others find the show. Share this episode — email a friend or colleague this episode. Sign up for my free Story Strategies newsletter for branding and storytelling tips. On Brand is a part of the Marketing Podcast Network. Until next week, I’ll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices
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  Making Intangible Brands Tangible 16.03.2026 31min

  A creative vision is only as good as its execution. As the Vice President of Creative at Agency EA, Joanna Badamo leads the teams behind major experiential programs for brands like Samsung, Hilton, and Molson Coors. Joanna joins the show to discuss how to lead creative teams in fast-moving environments and the art of translating high-level brand strategy into physical experiences that actually work. What You’ll Learn in This Episode How software-based companies can create tactile connections with an audience separated by screens The essential building blocks for moving a digital-first brand into a physical environment Why small curated moments are often more impactful than grand spectacles How to leverage AI as a wheel greaser for creative teams rather than an end result The shift from monologue-centered branding to creating multidimensional ecosystems of interaction Episode Chapters (00:00) Intro (01:36) Moving from sports marketing to the experiential side (03:24) Making intangible software brands feel real (05:17) The building blocks of a physical brand presence (08:12) Creating environments that transport and immerse (12:52) Measuring success and collecting strategic data (16:19) Finding creativity within real-world constraints (21:34) AI as an ally and facilitator for creative teams (25:11) A brand that made Joanna smile About Joanna Badamo Joanna Badamo is the Vice President of Creative at Agency EA, where she leads teams responsible for developing creative concepts and digital solutions for major experiential brand programs. With over a decade of experience spanning creative strategy and event account management, she brings a balanced approach to designing experiences for global brands including Samsung, Hilton, and Molson Coors. Her work focuses on the belief that the best brand moments thoughtfully balance high-level vision with functional, real-world execution. What Brand Has Made Joanna Smile Recently? Joanna highlighted the unhinged brilliance of Duolingo, noting how the brand’s "mind sorcery" and relatable TikTok presence create a deep sense of connection and obligation. She also pointed to a clever, cheeky Super Bowl activation by Aldi featuring Lewis Capaldi, which proved that an experience doesn’t need to be over-produced to be special and memorable. Resources & Links Connect with Joanna on LinkedIn. Check out the Agency EA website. Listen & Support the Show Watch or listen on Apple Podcasts, Spotify, YouTube, Amazon/Audible, TuneIn, and iHeart. Rate and review on Apple Podcasts and Spotify to help others find the show. Share this episode — email a friend or colleague this episode. Sign up for my free Story Strategies newsletter for branding and storytelling tips. On Brand is a part of the Marketing Podcast Network. Until next week, I’ll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices
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  Changing Narratives for Cultural Impact 09.03.2026 33min

  We often hear that you shouldn’t judge a book by its cover, but NéAndré Broussard knows that the cover is exactly where the story begins. After a career leading in the financial services industry, NéAndré founded Black Menswear and BMW Digital to do more than just change clothes—he’s changing the conversation around the African American male consumer. By moving from life insurance to life-changing narratives, he is building a brand rooted in community, economic growth, and the quiet power of a well-tailored story. What You’ll Learn in This Episode How the science of enclothed cognition can increase your cognitive ability and performance Why your brand story should always cast the consumer as the hero rather than the product The strategy of using traveling flash mobs to move digital communities into real-world connections How to navigate the "no, maybe not now" moments in high-level brand consulting Why long-term creator partnerships outperform one-off endorsements for authentic brand recognition Episode Chapters (00:00) Intro (01:44) Elevating the Perception of Black Men (04:11) The Community-First Approach to Agency Work (05:55) The Science of Enclothed Cognition (10:30) The Suit as a Superhero Costume (13:57) Finding Brands Ready for Purposeful Storytelling (17:14) Case Study: Woodford Reserve and the Black Jockey History (22:52) Prioritizing Creator Value and Economic Growth About NéAndré Broussard NéAndré Broussard is the CEO of BMW Digital and the founder of Black Menswear, a cultural impact agency focused on shaping positive narratives for Black creators. By leveraging the power of “enclothed cognition,” NeAndre helps men find their tribe and walk with greater confidence through real-world “traveling flash mobs” and digital storytelling. A former financial services leader, he now hosts The Check-In With Black Menswear on the Revolt Network and consults for major brands like Woodford Reserve and Spectrum to create authentic community connections. What Brand Has Made NéAndré Smile Recently? NéAndré recently found inspiration in Spectrum for their commitment to a five-part series highlighting Black-owned businesses in Dallas. He was particularly impressed by the brand’s willingness to tell real, authentic stories of underrepresented groups during a time when many organizations are pulling back from representative campaigns. Resources & Links Connect with NéAndré on LinkedIn. Check out the Black Menswear website. Listen & Support the Show Watch or listen on Apple Podcasts, Spotify, YouTube, Amazon/Audible, TuneIn, and iHeart. Rate and review on Apple Podcasts and Spotify to help others find the show. Share this episode — email a friend or colleague this episode. Sign up for my free Story Strategies newsletter for branding and storytelling tips. On Brand is a part of the Marketing Podcast Network. Until next week, I’ll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices