Truth Be Told

Episodi

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  You’re Not Listening: The Communication Mistakes We All Make with Alex Perry 12.08.2026 1h 6min

  Most communication problems aren't really about what happened. They're about what happens next. In this episode of Truth Be Told, Dave Thompson sits down with communication expert Alex Perry to explore why even well-intentioned people misunderstand each other — and what we can do differently. From difficult conversations and feedback to active listening, empathy, body language and leadership presence, Alex challenges some of the assumptions we've been taught about what “good communication” actually looks like. They explore why curiosity may be more valuable than certainty, why listening doesn't always mean fixing, how leaders can show empathy without lowering expectations, and why our desire to quickly reach an answer can prevent us from actually understanding the person in front of us. The conversation also tackles communication myths — including the often-cited 93/7 rule — and examines how the same principles apply across leadership, relationships, sales and investigative interviews. Because sometimes the most important question isn't, “What should I say next?” It's: “What am I missing?” Want to improve how you handle difficult conversations, workplace conflict, and high-stakes communication? Wicklander-Zulawski & Associates (WZ) provides evidence-based training for leaders, HR professionals, investigators, and organizations looking to strengthen communication, active listening, rapport, and decision-making. Explore WZ’s training and resources to build practical skills for navigating the conversations that matter most.
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  It’s not about the Dishes. The Psychology of Healthy Communication with Kristina Virro 29.07.2026 59min

  Can better communication save your relationship, strengthen your leadership, and improve your toughest conversations?  In this episode of Truth Be Told, Dave Thompson, CFI sits down with licensed therapist Kristina Virro to explore the psychology behind effective communication, healthy relationships, emotional intelligence, and conflict resolution. Whether you're navigating a marriage, leading a team, conducting investigative interviews, or simply trying to become a better communicator, this conversation is packed with practical, research-backed insights.  Together they discuss:  Why recurring arguments are rarely about the surface issue.   The communication habits that quietly damage relationships.   How curiosity outperforms assumptions in both personal and professional conversations.   The science behind the Gottmans' research and the predictors of relationship success.   Why defensiveness, criticism, and poor listening derail trust.   Communication strategies leaders can use to build stronger teams.   How couples, managers, investigators, and HR professionals can ask better questions and create psychological safety.   Practical tools—including Kristina's weekly relationship check-in—that improve connection before problems become crises.   If you're interested in communication skills, emotional intelligence, leadership, couples therapy, active listening, conflict management, workplace communication, investigative interviewing, relationship advice, difficult conversations, psychology, or personal growth, this episode delivers actionable techniques you can begin using immediately.  Whether you're a business leader, law enforcement professional, HR investigator, therapist, or someone simply looking to build healthier relationships, you'll leave this conversation with one powerful reminder:  Replace assumptions with curiosity—and watch every conversation change  Follow Kristina on Instagram! Follow Kristina on TikTok!  Why This Matters While this conversation centers on relationships, its lessons extend far beyond couples therapy. Many of the same communication principles discussed in this episode—curiosity, active listening, emotional intelligence, and avoiding assumptions—are the same evidence-based skills taught by Wicklander-Zulawski for investigative interviewing, workplace investigations, leadership, and other difficult conversations.  Whether you're leading a team, interviewing a witness, conducting an HR investigation, or working to strengthen a personal relationship, better conversations lead to better outcomes. 
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  Could One Conversation Save a Life? Beyond the Arrest with Keeley Knowles and Stuart Toogood 15.07.2026 57min

  What if the most effective way to prevent crime isn't another arrest—but another conversation? For nearly 30 years, Keeley Knowles lived with a severe heroin addiction, funding it as one of the United Kingdom's most prolific shoplifters. Stuart Toogood spent those same three decades serving as a police officer with West Midlands Police. By every measure, they should have remained on opposite sides of the law. Instead, they formed a partnership that helped save a life. In this powerful episode of Truth Be Told, host Dave Thompson sits down with Keeley and Stuart to explore the human side of addiction, retail theft, and policing. They discuss how the innovative Offender to Recovery program challenged traditional law enforcement approaches by addressing the root causes of repeat offending instead of simply making another arrest. Keeley shares her firsthand experience with addiction, organized retail theft, recovery, and rebuilding her life after believing she would never escape substance use. Stuart reflects on his policing career, why understanding addiction transformed the way he approached investigations, and how compassion, accountability, and evidence-based intervention can work together to reduce crime and change lives. Whether you're a police officer, detective, retail investigator, loss prevention professional, security leader, HR investigator, or simply someone interested in addiction recovery and criminal justice reform, this conversation offers practical insights that extend far beyond shoplifting. Truths: Prevention starts with understanding the person, not just the crime. Addressing the root causes of offending can reduce repeat crime more effectively than enforcement alone. Addiction doesn't discriminate. As Keeley shares, anyone can find themselves "two or three mistakes away" from addiction, making empathy and education essential for investigators, law enforcement, and the public. Compassion and accountability can coexist. Holding people accountable while treating them with dignity creates opportunities for recovery without compromising public safety. Effective policing is about more than making arrests. Stuart explains how helping people access recovery services prevented future crime and ultimately made communities safer. Human connection changes outcomes. One security officer's willingness to care—and one police officer's willingness to do something different—helped save Keeley's life. Retail theft is often a symptom of a deeper problem. Understanding the motivations behind organized retail theft and addiction can help investigators, retailers, and loss prevention professionals develop more effective prevention strategies. Second chances create lasting impact. Recovery isn't just about overcoming addiction—it's about rebuilding relationships, restoring purpose, and helping others find hope through lived experience. Wicklander-Zulawski & Associates and the International Association of Interviewers are proud supporters of the Truth Be Told podcast.  Leaders in evidence-based investigative interviewing for law enforcement, loss prevention, human resources, compliance, security and audit professionals.  Learn more here. This episode is also supported by our friends at ORIS Media, a publications, education and events company, serving the European retail loss prevention industry.
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  The Danger of Thinking You're Right: Why Curiosity Beats Certainty with Brad Beeler 01.07.2026 56min

  How do experienced investigators end up on the wrong path—even when they're trying to do the right thing? In this episode of Truth Be Told, Dave Thompson, CFI sits down once again with retired U.S. Secret Service agent and author Brad Beeler for a conversation that challenges some of the biggest assumptions in investigations. We explore how gut instinct can become confirmation bias, why false confessions happen more often than many people realize, and how investigators can avoid unintentionally steering themselves toward the wrong conclusions. Brad shares powerful stories from his own career—including cases that changed the way he interviews forever—and introduces his mathematical model of criminal behavior, a practical framework for understanding motive beyond simply asking "Who had reason?" We also discuss the importance of perspective over perception, the role of empathy without agreement, and the science-backed interviewing principles that lead to better information and better outcomes. Whether you're in law enforcement, corporate investigations, HR, or simply interested in how people think and make decisions, this episode offers practical insights into improving communication, reducing bias, and finding the truth. At its core, it's really about how humans make decisions, how our biases shape what we believe, and how curiosity can help us get closer to the truth. That's a theme your audience consistently responds to, and it comes through naturally in this conversation. Check out more about Brad and his book "Tell Me Everything": Brad Beeler | Retired Secret Service Agent, Author, Keynote Speaker & Communication Expert BOOK | Brad Beeler Truths: Why intuition is both an investigator's greatest asset and greatest liability. How confirmation bias quietly shapes interviews and investigations. What false confessions teach us about outdated interrogation tactics. Brad Beeler's mathematical model for understanding criminal behavior. Why perspective—not perception—is the key to effective interviewing. Practical techniques for building rapport, reducing bias, and uncovering reliable information. How investigators can challenge their own assumptions while improving case outcomes. Come see Brad speak at the International Association of Interviewers Elite Training Days Conference!
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  Beyond Borders: The Universal Language of Trust with Chris Norris, CFI 11.06.2026 1h 7min

  What happens when you spend more than two decades helping organizations communicate, investigate, and build trust across the globe? In this episode of Truth Be Told, Dave Thompson, CFI sits down with WZ Vice President of International, Chris Norris, CFI to explore what he's learned from working in more than 45 countries and traveling to over 80. From living in the UK to teaching investigators in Afghanistan, Korea, Brazil, and beyond, Chris shares the cultural lessons, communication mistakes, and relationship-building strategies that have shaped his career. The conversation dives into the surprising differences—and remarkable similarities—between people around the world. Chris discusses how curiosity, humility, and adaptability can help anyone build stronger relationships, whether they're leading an international team, conducting an interview, or simply connecting with people from different backgrounds. Along the way, he shares memorable stories about cultural misunderstandings, translating investigative training across languages, and why some of the most important communication lessons have nothing to do with words at all. Learn more about WZ's International presence! Truths: People are more alike than different. Whether you're in London, Seoul, Kabul, or Chicago, the fundamental challenges of communication, trust, and information gathering remain remarkably consistent. Cultural differences matter, but human nature is universal. Curiosity is a communication superpower. The most effective communicators don't assume—they ask. Chris shares how approaching new cultures with humility, patience, and a willingness to learn opens doors that expertise alone cannot. Adaptation builds credibility. From language choices and email etiquette to dress and behavior, small adjustments can make a big difference in building rapport and trust across cultures. Adaptation isn't about changing who you are—it's about showing respect for the people you're trying to connect with. Don't mistake difference for resistance. What looks like disengagement, disrespect, or reluctance in one culture may actually be a sign of respect in another. Effective communicators learn to challenge their assumptions before drawing conclusions. Open-mindedness is the foundation of growth. Chris's message to every class is simple: "Be open-minded, and we'll learn something together." Whether you're leading a team, conducting an interview, or traveling abroad, growth begins when you're willing to see the world through someone else's perspective.  
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  When Innocence Isn’t Enough: The Reality of Wrongful Convictions with Claudia Salinas 27.05.2026 1h 4min

  This episode of Truth Be Told dives into the intersection of wrongful convictions, communication, strategy, and even poker. In this powerful conversation, Dave Thompson, CFI sits down with innocence attorney and poker player Claudia Salinas to explore how psychology, trust, bias, and human behavior shape both the courtroom and the interrogation room. From uncovering wrongful convictions to reading people at the poker table, Claudia shares how communication, emotional control, and strategic thinking can impact lives in the highest-stakes situations. The episode takes listeners inside the work of The Innocence Center and the broader innocence movement, breaking down how innocent people end up behind bars — and why proving innocence is often far harder than securing a conviction in the first place. Claudia discusses false confessions, racial bias, Brady violations, eyewitness issues, and the emotional realities of post-conviction advocacy, while Dave connects these lessons directly to investigative interviewing and truth-seeking conversations. If you’re interested in investigative interviewing, psychology, communication, criminal justice reform, or the human side of truth and deception, this is an episode you won’t want to miss. Follow Claudia on Instagram! Follow The Innocence Center on Instagram! Truths: False confessions are real — and often driven by psychology, pressure, misplaced trust, and flawed interrogation tactics. Wrongful convictions are rarely caused by one single mistake; they’re usually the result of bias, tunnel vision, misinformation, and small decisions compounding over time. Communication and rapport matter in every high-stakes environment — from investigative interviews to courtrooms to poker tables. Confidence isn’t about ego; it’s about preparation, emotional control, and trusting the process even when outcomes don’t immediately go your way. Every person — investigators, jurors, attorneys, and everyday citizens — plays a role in protecting justice and preventing wrongful convictions.    
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  What If the Strongest Thing You Can Do Is Talk About It? From Combat to Coming Home with Pasha Palanker 13.05.2026 49min

  What if the strongest thing you can do… is talk about it? In this powerful episode of Truth Be Told, Pasha Palanker shares his extraordinary journey from Soviet immigrant to decorated U.S. Army veteran — and the invisible battle that followed him home. After surviving roadside bombs, earning two Purple Hearts and a Bronze Star with Valor, and serving in some of the most dangerous combat environments in Iraq, Pasha opens up about the trauma, anger, PTSD, isolation, and mental health struggles he spent years hiding. He explains how survival instincts that once saved his life in combat nearly destroyed his relationships, his identity, and his future. This conversation goes beyond military stories. It’s an honest discussion about trauma, emotional resilience, veteran mental health, leadership, stigma, healing, and the courage it takes to ask for help. Dave Thompson and Pasha explore topics like PTSD recovery, suicide prevention, emotional intelligence, therapy, journaling, resilience, trauma-informed communication, and why so many veterans and first responders suffer in silence. Whether you’re in the military, law enforcement, leadership, mental health advocacy, or simply trying to navigate your own struggles, this episode is a raw reminder that strength doesn’t come from pretending you’re okay — it comes from facing the truth. Follow Pasha on Instagram! Truths: Trauma doesn’t always show up immediately — sometimes the hardest battle begins after coming home. Survival instincts that protect people in high-stress environments can become destructive when they follow them into everyday life. Isolation fuels trauma. Healing often begins with honest conversation and human connection. Taking responsibility for your mental health is different than blaming yourself for what happened. Strength is not pretending to be okay — it’s having the courage to confront the truth about yourself. Presence and empathy are more powerful than trying to “fix” someone’s pain. Recovery isn’t one breakthrough moment. It’s built through small actions, consistency, community, and purpose.
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  From War Zones to the World’s Most Critical Conversations: What Actually Works with Sean Buckley 29.04.2026 59min

  What happens when the people meant to protect… become the ones you have to investigate? In this episode, Dave Thompson, CFI sits down with Sean Buckley—former New Zealand detective and United Nations investigator—whose career has taken him from local policing to some of the most complex, high-risk investigations across the globe. We get into what it’s really like to build trust in environments where no one wants you there… interviewing victims, suspects, and even terrorists across more than 90 countries… and navigating cases involving child abuse, war zones, and political assassinations. But the biggest takeaway? Whether you’re in a patrol car, a boardroom, or a conflict zone—your most powerful tool isn’t force… it’s communication. Sean breaks down why rapport isn’t a “soft skill”—it’s the skill—and how the ability to connect, adapt, and listen under pressure is what separates good from great in any high-stakes conversation. If your job—or your life—depends on getting the truth from people, this one’s worth your time. Learn more about OSACO Group! Sean mentioned EchoMind on the episode - here's a link to learn more. Follow Truth Be Told on Instagram! Truths: Rapport is the foundation of everything.No matter the country, case, or subject—if you can’t build trust, you won’t get the truth. Communication is the most undertrained—but most critical—skill.Officers train constantly for force, but rarely for conversation… even though it’s what they use every day. Real-world situations don’t follow your training script.The best interviewers aren’t the most prepared—they’re the most adaptable when things go sideways. High-stakes environments amplify everything.Whether it’s a war zone or a patrol call, pressure exposes gaps in training, mindset, and communication. The goal is to get others talking—not to control the conversation.The more they speak, the more information you gather—and the better your outcomes. Cultural awareness isn’t optional—it’s operational.Understanding people’s backgrounds, values, and fears is often the difference between resistance and cooperation. Preparation and creativity separate average from elite investigators.The best outcomes don’t come from luck—they come from intentional planning and tailored approaches. Respect and authenticity travel across every environment.From local communities to international conflict zones, how you treat people determines what they give back.
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  How Songwriters Communicate What Others Can't Say: Finding Your Voice with Cami Clune 16.04.2026 45min

  In this episode of the Truth Be Told Podcast, Dave Thompson, CFI sits down with singer-songwriter Cami Clune (as see on NBC's The Voice) to explore communication, storytelling, and songwriting—and how artists say what others struggle to express. Cami shares her journey through the music industry, from early performances to her breakout moment on The Voice, along with the mindset needed to handle rejection, performance anxiety, and creative pressure. Follow Cami on Instagram! This episode covers: The songwriting process and turning emotions into lyrics How music becomes a powerful form of communication and storytelling Overcoming stage fright, anxiety, and self-doubt Building confidence and finding your authentic voice The role of vulnerability and authenticity in connecting with an audience Lessons in personal branding, creativity, and resilience You’ll also hear behind-the-scenes insights on content creation, social media for artists, and growing a personal brand in today’s digital world. If you’re interested in communication skills, storytelling, public speaking, music, or personal development, this episode will give you practical insights and a new perspective on how to share your message. Your story matters—and the way you communicate it can change everything.
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  Influence Without Authority: The Real Test of Leadership with Khris Hamlin 01.04.2026 1h 1min

  The loudest voice in the room isn’t always the most effective—but the silent one can cost you everything. In this episode, Khris Hamlin, Vice President of Asset Protection and Retail Technology at the Retail Industry Leaders Association (RILA) breaks down what it really takes to lead when you don’t have direct authority, and why communication—not control—is the defining skill of modern leadership. Check out the upcoming RILA Conference! From his journey as a practitioner to becoming a voice for the entire retail industry, Khris shares how understanding perspectives is the key to aligning competing priorities. He dives into the evolution of asset protection, revealing why the role is now centered on people, safety, and enterprise risk—not just theft. You’ll hear powerful insights on decision-making, including why making the wrong call is often better than making no call at all. Khris also gets candid about imposter syndrome, finding your voice, and the moments he wishes he had spoken up sooner. If you lead teams, influence stakeholders, or navigate complex conversations—this episode will challenge how you show up. Connect with our host, Dave Thompson, CFI! Truths: Silence can cost you credibility. Leaders don’t lose trust by making the wrong decision—they lose it by making no decision at all. Communication is the real leadership differentiator. Technical skills can be taught, but the ability to deliver a clear, concise, and adaptable message is what sets leaders apart. Perspective drives alignment. The more you understand where others are coming from, the easier it is to bring competing priorities to a common ground. Influence without authority is the ultimate test. True leadership isn’t about title—it’s about getting people aligned who don’t report to you. Asset protection has evolved into enterprise risk leadership. Today’s leaders are responsible for people, safety, operations, and brand—not just theft. You don’t have to win every argument to move things forward. Effective leaders focus on progress, not perfection or ego. Find your voice sooner. Waiting too long to speak up can limit your impact—growth often comes from stepping into discomfort and being heard
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  When Love is Blind, What Reveals the Truth? A Conversation with Ashley and Paul Carpenter 13.03.2026 1h 18min

  What happens when the psychology of communication meets one of reality TV’s most fascinating relationship experiments? In this episode of the podcast, Dave Thompson, CFI sits down with Ashley Carpenter and her father, Paul Carpenter, for a candid conversation about truth, trust, and what we can really learn from the experience of Love Is Blind. Ashley takes us behind the scenes of the pods—where connections are built without ever seeing the other person—and shares what it’s like to navigate vulnerability, communication, and high-stakes relationships with cameras rolling. We talk about the challenge of reading people when you can’t rely on body language, the red flags that emerge through conversation alone, and how honesty (or the lack of it) shapes relationships. Then Ashley's dad, Paul with more than 40 years of experience in the field of law joins the discussion to break down the now-viral dinner scene where he questions Ashley’s fiancé. Together, we explore the communication tactics behind that moment: asking better questions, spotting evasive answers, and why integrity matters more than any perfect response. Whether you’re a fan of reality TV or simply interested in how people communicate under pressure, this conversation reveals what happens when love is blind—but the truth still finds a way to show itself. Truths: Communication reveals character. When you remove physical appearance—like in the pods on Love Is Blind—what people say and how they say it becomes even more important. Red flags often show up in conversation first. Listening closely to inconsistencies, vagueness, or avoidance can tell you a lot about someone’s intentions. The power of good questions. Paul Carpenter explains how thoughtful, direct questions can quickly reveal how someone thinks and whether they’re being honest. Reality TV vs. real relationships. Ashley Carpenter shares what it’s actually like to build a connection under the pressure of cameras and public scrutiny. Trust is built through transparency. Authentic communication—and the willingness to answer difficult questions—plays a critical role in relationships. Integrity shows up under pressure. The viral dinner conversation demonstrates how people respond when they’re asked tough questions in real time. Why listening matters more than talking. The most revealing moments often come when you let someone keep speaking.
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  From Interrogations to First Dates: Turning Questions into Connection with Erika Ettin 04.03.2026 49min

  Most people are communicating all wrong—especially when stakes are high. Erika Ettin, a leading dating coach and communication expert, reveals the surprising truths about how subtle words, small gestures, and online signals can make or break trust, chemistry, and connection—even beyond dating. If you've ever felt misunderstood, frustrated, or unsure how to truly connect, this episode will transform your approach to human interaction. Follow Erika on Instagram! Erika shares her research-based insights with our host, Dave Thompson, from years of data-driven experiments and psychological research, uncovering the biggest mistakes even the smartest are making in how they communicate. You'll discover how minor tweaks—like how you show up, what questions to ask early, and how to interpret silence—can dramatically increase your success in relationships, in investigative interviews, or any conversation where trust matters. Learn more about Erika at A Little Nudge. Topics of Truth: How data and psychology inform better online dating communication The importance of authenticity and self-awareness in profiles and conversations The role of visual impressions: photos and backgrounds that matter Common profile mistakes and how to optimize your self-representation Building rapport through transparency, honesty, and adaptability Practical strategies for asking questions, active listening, and managing expectations Crossovers between dating and investigative communication challenges Handling pushback on advice and understanding human behavior patterns The pitfalls of assumptions: clarifying language like "fight" versus "meetup" The significance of confirming plans and setting clear expectations Embracing humility and vulnerability to foster genuine connections  
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  Explosive Truths: From Bomb Tech to Crisis Communication with Barry Black 18.02.2026 55min

  In this episode of the Truth Be Told podcast, host Dave Thompson, CFI interviews Barry Black, a former FBI agent with a diverse career spanning accounting, bomb disposal, and sniper roles. They discuss Barry's journey into the FBI, the importance of communication in investigations, the motivations behind financial crimes, and the challenges of interagency cooperation. Barry shares insights from his experiences during major incidents like Waco and the Oklahoma City bombing, emphasizing the need for mental health support for first responders and the impact of public perception and misinformation on investigations. He also reflects on his memoir, 'Hazardous Devices,' and offers advice for aspiring law enforcement professionals.   Learn more about Barry and his memoir here:  Home - Barry Black Hazardous Devices: Memoir of an FBI Bomb Technician, Accountant and Sniper: Black, Barry T.: 9781476699929: Amazon.com: Books   Truths: The Power of Persistent Commitment Overcomes Initial ObstaclesPersistence driven by clarity of purpose allows individuals to surpass early setbacks, transforming rejection and failure into eventual success.  Rapport and Personal Trust are Non-Negotiable in Complex InvestigationsBuilding authentic relationships on a human level unlocks sensitive information and facilitates cooperation in high-stakes cases. Barry Black's ability to establish trust with insiders was crucial in gathering valuable intel. Communication is a Tactical Force Multiplier in High-Pressure OperationsEffective, precise communication prevents chaos and sustains team cohesion during critical incidents. Barry emphasized the importance of clear communication during the Waco siege to maintain focus and trust. Emotional Resilience and Managing Secondary Trauma Are as Crucial as Technical SkillsMaintaining mental health requires processing secondary trauma and fostering team support. Barry Black managed his emotional weight through deliberate communication and peer support to prevent burnout. Interagency Cooperation Rests on Personal Relationships, Not Just ProtocolsStrong personal bonds between agencies streamline information sharing and coordination. Barry's relationship-building efforts ensured smoother joint operations during complex investigations. The Long-Haul Investigation Mindset Extends Beyond Media Attention Thorough investigations continue long after public attention fades, focusing on evidence over headlines. Barry's work on the Oklahoma City bombing exemplified the patience and persistence required for justice. Personal Narratives and Reflection Turn Challenging Careers into Powerful Lessons Documenting and sharing stories creates a cathartic process and inspires future generations. Barry Black's memoir transformed his experiences into stories that serve as guidance for aspiring professionals.  
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  What Comes Next for Wicklander-Zulawski — and Why the Foundation Matters with Nate Frazier 27.12.2025 58min

  In this special episode of Truth Be Told, Dave Thompson, CFI is joined by Nate Frazier—Founder and CEO of Red Knot Capital—and the thinking behind Red Knot’s acquisition of Wicklander-Zulawski. Through stories that span forensic interviewing, global leadership, mergers, and crisis management, Nate shares why Wicklander’s legacy, science-based methodology, and commitment to humanity made it a natural fit. This conversation isn’t just about a transaction—it’s about trust, stewardship, and what it looks like to honor a 40-year foundation while positioning a respected institution for its next chapter. If you care about communication, leadership, and doing difficult work the right way, this episode sets the tone for what’s ahead. Check out the press release here: Red Knot Capital Acquires Wicklander-Zulawski: Global Leader in Investigative Interviewing; Dave Thompson, CFI Named CEO - Wicklander-Zulawski Learn more about WZ Training for your professional development!   This acquisition is about stewardship, not disruptionNate is clear that Red Knot’s role is to protect what already works at Wicklander-Zulawski while giving the company the support and resources to evolve responsibly—not to change its DNA or dilute its values . Nate’s career path mirrors the Wicklander mindsetFrom forensic interviewing roots to leading massive organizations through mergers, crises, and turnarounds, Nate’s journey reinforces a core WZ belief: strong communication, preparation, and empathy scale at every level—from interviews to boardrooms . Investigative interviewing skills are leadership skillsThe episode draws a direct line between rapport-building, behavioral baselines, and influence in investigations—and the same skills used to lead teams, negotiate acquisitions, and guide organizations through uncertainty . Legacy matters—to Red Knot and to Nate personallyNate speaks candidly about why Wicklander stood out: a 40+ year track record, a system grounded in science and humanity, and a reputation built on integrity rather than shortcuts or coercive practices . People—not playbooks—drive sustainable successAcross every role Nate has held, one theme is consistent: businesses win when leaders invest in people, respect human behavior under stress, and treat communication as a core operational capability . Change is inevitable—but it doesn’t have to be destabilizingHaving lived through acquisitions from every angle, Nate acknowledges the fear that comes with ownership changes while emphasizing that transparency, preparation, and respect for culture make growth possible without chaos . The future of Wicklander is expansion with intentionThis partnership creates opportunities to bring Wicklander principles into new industries and verticals—without compromising the standards, ethics, or humanity that built trust in the first place .
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  Under Pressure: A Hostage Negotiator’s Approach to High-Stakes Communication with Scott Tillema 10.12.2025 1h 1min

  In this episode of Truth Be Told, host Dave Thompson, CFI sits down with Scott Tillema — former SWAT hostage negotiator, FBI-trained crisis negotiator and practitioner with over two decades of experience — as he reveals how high-stakes communication tactics from crisis negotiation can transform leadership, decision-making, and everyday conversations. Scott breaks down his proven “Four Pillars of Negotiation” — Understanding, Timing, Delivery, and Respect — and shows how mastering these can help you build trust fast, influence others calmly, and steer tense conversations toward positive outcomes. Whether you’re dealing with business negotiations, conflict at work, or difficult personal conversations, Scott offers powerful, real-world tools to help you communicate clearly and confidently when it matters most. Learn more about Scott here: Scott Tillema | High-Stakes Communication Keynote Speaker   Truths: Public speaking can be a rewarding but challenging journey. Connecting with the audience is key to impactful speaking. Anxiety before speaking is normal and can be beneficial. Negotiation is a team effort, not a solo act. Understanding the other person's perspective is crucial. Respect is essential for effective communication. Timing can make or break a conversation. Delivery involves more than just words; it's about how you say them. Feedback is vital for improvement in communication skills. Work-life balance is important for mental well-being.
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  5 Communication Myths We Need to Stop Believing: From Interrogations to the Boardroom with Michael Reddington, CFI 26.11.2025 1h 3min

  In this episode, Dave Thompson, CFI sits down with Michael Reddington, CFI to break down five of the biggest misconceptions about communication — in the interrogation room, the boardroom, and everywhere in between. From the myths of “control,” “rapport,” and “active listening” to the flawed belief that people owe us the truth, Dave and Mike unpack how these assumptions quietly sabotage influence. Together, they reveal the real skills that build trust, uncover information, and create better outcomes in high-stakes conversations. Check out Part 2 of this Series on Mike's Podcast on YouTube - "I See What You're Saying" Or visit on Spotify We covered myths and misconceptions on this episode – listen to learn more as we debunk the following: Buyers are liars You need to keep control of the conversation Excuses are bad People owe you the truth Active listening = Performative listening
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  Training Isn’t About You: The Mindset Shift That Changes Everything with Carrie Graham, PhD 12.11.2025 59min

  What if your next training didn’t just check a box - but actually changed behavior? In this episode, Dr. Carrie Graham joins us to unpack how better learning design can turn information into transformation - whether you’re leading a classroom, a corporate team, or a law enforcement agency. Dive into the world of transformative training with Dr. Carrie Graham, where the focus shifts from the facilitator to the learner, ensuring that every educational experience is impactful and lasting. In this episode of "Truth Be Told," host Dave Thompson, CFI sits down with Dr. Carrie Graham, a learning solutions architect dedicated to crafting training programs that truly resonate. They explore the science of adult learning, the importance of prioritizing the learner, and the role of diversity, equity, and inclusion in modern training environments. Dr. Graham shares her insights on creating engaging learning experiences that go beyond checking boxes, emphasizing the need for continuous reflection and adaptation in training practices. Whether you're a trainer, leader, or lifelong learner, this conversation offers valuable takeaways for enhancing educational impact. Check out Dr. Graham's website for her blog, consulting services and other podcast clips! Truths: Prioritize the learner in training programs to enhance effectiveness. Effective training requires continuous reflection and adaptation. Diversity and inclusion are crucial components of modern training. Training should go beyond checking boxes to be truly impactful. Engaging learning experiences are essential for knowledge retention. Adult learning science is key to creating impactful training programs. Facilitators should adapt to the needs of their learners. Continuous learning is vital for personal and professional growth.  
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  Documenting Justice: Inside the Story of a Wrongful Conviction with Jeffrey Deskovic and Jia Rizvi 29.10.2025 1h 20min

  This Truth Be Told episode is a powerful exploration of wrongful convictions, highlighting the harrowing journey of those who have been unjustly imprisoned. Through the lens of Jeff Deskovic's story, the conversation delves into the systemic failures of the justice system and the resilience required to overcome such profound adversity. Jeff shares his personal journey of falsely confessing, being wrongfully convicted and later exonerated.  He then expands on his inspirational journey into criminal justice reform. Filmmaker Jia Rizvi captures the raw emotions and critical insights needed to spark meaningful change, making this a must-watch for anyone passionate about justice and reform.  Jia shares the behind-the-scenes work that goes into creating a documentary and artfully and empathetically amplifying Jeff's voice. Learn more about Jia's work and her films here! Support Jeff and his foundation here! Connect with our host, Dave Thompson, CFI! Don't forget to subscribe, rate and share! Truths: Wrongful Convictions: The project highlights the traumatic experience of being wrongfully convicted and the long-lasting impact it has on individuals, emphasizing the need for systemic change in the justice system. Role of Communication: Effective communication is crucial in preventing wrongful convictions, as demonstrated by the filmmakers' efforts to give a voice to those affected and educate the public. Importance of Advocacy: The project underscores the power of advocacy and storytelling in raising awareness and driving legislative changes to prevent future injustices. Challenges of Reentry: Exonerees face significant challenges when reentering society, including lack of support, employment difficulties, and mental health struggles, highlighting the need for comprehensive reentry programs. Impact of Media: Films and documentaries play a vital role in capturing public attention and fostering empathy, which can lead to increased support for reform efforts. Personal Resilience: The resilience and determination of individuals like Jeff, who continue to fight for justice and support others despite their own traumatic experiences, is a powerful testament to human strength. Community and Support: Building a supportive community around exonerees and those advocating for justice is essential for sustaining momentum and achieving meaningful change. Other resources: Home | National Registry of Exonerations Innocence Network Join us at next year's Elite Training Days conference!
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  Bringing Calm to Chaos: The Art of Connection with Carlamay Sheremata 15.10.2025 59min

  In this episode of Truth Be Told, host Dave Thompson engages with Carlamay Sheremata, a former school resource officer and author, to explore the intricate connections between leadership, communication, and personal experiences. They discuss the CALM method, which emphasizes Connection, Awareness, Language, and Measured Response as essential tools for effective leadership and parenting. Carla shares her insights on the importance of building trust, active listening, and the impact of home life on workplace behavior. The conversation also touches on the challenges of parenting in the digital age and the need for community engagement in addressing youth issues. Learn more about Carlamay and find her book here: Carlamay Sheremata Subscribe to Truth Be Told and provide a rating to help others find our show! Connect with Carlamay on LinkedIn! Truths: Connection heals what correction can't. We take our home issues into the workplace. Active listening is crucial for understanding. Parents need to set boundaries with technology. The CALM method emphasizes connection and awareness. Connection Awareness Language Measured Response Language can escalate or anchor conversations. Measured responses lead to better outcomes. Trust is built through genuine connection. Community engagement transforms punitive measures. Self-awareness is key for effective leadership.    
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  When Detectives Start Thinking Like AI: A Dangerous Drift with Brandon May, PhD 01.10.2025 1h

  In this episode of Truth Be Told, Dave Thompson sits down with Dr. Brandon May, a cognitive psychologist and forensic researcher, to explore the intersection of investigative interviewing, memory, and artificial intelligence. From alcohol’s surprising effects on memory recall to the risks of AI contaminating witness testimony, Dr. May brings research and real-world insights that every investigator, practitioner, and curious listener should hear. Together, they discuss the promise—and the perils—of AI in law enforcement, training, and beyond. Whether you’re an investigator, an academic, or just fascinated by how technology is reshaping justice, this conversation sheds light on where we are, where we’re going, and what we must watch out for along the way.   Follow us on LinkedIn and Instagram!   👉 Be sure to check the show notes for links to Dr. May’s recent paper, connect with him on LinkedIn, and explore the resources mentioned in this episode.   May, Brandon | Florida Tech   Truths:   ·  Memory and Alcohol: Research shows alcohol reduces the quantity of recalled information, but not its accuracy—meaning intoxicated witnesses can still provide reliable accounts. ·  AI as a Double-Edged Sword: While AI can support investigators with tasks like summarization and hypothesis generation, overreliance risks “drifting”—where detectives begin to think like AI rather than applying critical judgment. ·  The Risk of Contamination: Just as leading questions can distort memory, AI tools may unintentionally reinforce false memories or fabricate details, creating dangerous implications for trials. ·  Training Potential: AI-powered avatars and simulations could be powerful tools for investigator training, helping practice questioning techniques and rapport-building in safe environments—though they must supplement, not replace, human-led training. ·  Guardrails Are Essential: AI should be viewed as a tool—not a replacement for human empathy, judgment, and rapport. Law enforcement agencies must critically evaluate before adopting it in sensitive investigative contexts. ·  Future Caution: Without careful implementation, we could see wrongful convictions not because of eyewitness errors, but due to “AI witness testimony.”