Straight Talk – an ISSA Podcast

Episod

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  ISSA Healthcare Turns Its Booth Into a Hub at ISSA Show North America 2026 26.09.2026 7min

  More than 600 exhibitors will fill the Mandalay Bay Convention Center in Las Vegas when the expo floor at ISSA Show North America opens on Nov. 17. For someone who manages cleaning in a hospital, or wants to win that work as a contractor, tracking down the companies that actually serve healthcare can eat up most of a day. ISSA Healthcare plans to make that search a lot shorter. At this year's show, which runs Nov. 16-19 with exhibits open Nov. 17-19, the division's booth becomes a home ...
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  ISSA Healthcare Takes Its Surfaces Conversation to Melbourne 24.09.2026 10min

  The format ISSA Healthcare has refined over nine years of U.S. summits is heading overseas. On Oct. 7, 2026, the day before the ISSA Cleaning & Hygiene Expo opens at the Melbourne Convention and Exhibition Centre, ISSA Healthcare hosts its first Healthcare Surfaces Forum in Australia.
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  Stop Chasing Tactics and Find Your Marketing Recipe 24.09.2026 27min

  Your marketing isn’t delivering. Should you spend more on ads, make videos, update your website or figure out AI search?
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  When a Cleaner Quits, the Costs Keep Coming 23.09.2026 17min

  Employee turnover is more than a staffing inconvenience—it can quietly erode a cleaning company’s profitability.
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  Why Mold Remediation Shouldn't Grade Its Own Work 23.09.2026 21min

  After a mold or water-damage remediation job wraps up, someone has to decide whether the space is clean. For Raj Manickam, CEO of SteamMaster Restoration and Cleaning in Colorado's Vail Valley, that decision should never rest with the company that did the work.
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  John Swigart’s Path to the ISSA Presidency 22.09.2026 20min

  John Swigart has spent nearly three decades building a career at the company his grandfather founded, and this year he added two significant titles to his name. In April 2026, he added CEO to his letterhead, in addition to serving as company president for 15 years at Spartan Chemical Company, a Maumee, Ohio, manufacturer of cleaning and sanitation solutions. In November, he steps into the role as the 2027 ISSA president, following a path his father traveled before him.
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  Hidden in Plain Sight 22.09.2026 13min

  The cleaning and restoration industries continue to struggle with recruiting, retention and finding dependable employees. Yet one potentially valuable group of workers is often overlooked—people with disabilities and others who face barriers to employment.
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  How Allan Industries Brought Robots to Work in a Union Town 21.09.2026 22min

  Allan Industries is testing what automation looks like on the ground floor of a union town. At a newly built commercial property on Market Street in Philadelphia, autonomous vacuums and a robotic scrubber now work alongside the company’s union cleaning crews, taking over the long hallways and open lobbies that used to eat up hours of every shift.
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  Who Tells the Boss What to Do? 17.09.2026 10min

  Accountability comes easily when the conversation centers on employees, supervisors and frontline managers. Expectations get set, performance gets tracked, and someone steps in when results fall short.
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  Certified to Advocate: Taking Restoration’s Story to Washington 15.09.2026 22min

  What does the future of advocacy look like for the IICRC and the industries it serves?
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  From Opinion to Evidence: The Next Era of Professional Cleaning 15.09.2026 33min

  At The Experience Convention & Trade Show in Las Vegas recently, three physicians spent their days talking not with patients but with carpet cleaners and disaster restoration contractors.
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  When Harassment Shows Up at Work 14.09.2026 16min

  What happens when a cleaning employee reports harassment—and is your company prepared to handle it correctly?
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  The Future is Already Here 01.09.2026 12min

  It’s time to give the next generation the opportunity—and freedom—to lead.
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  Before the Trucks Roll: Inside Disaster Communications 25.08.2026 21min

  When a hurricane makes landfall, a tornado tears through a community, flooding overwhelms a town, or a wildfire forces thousands to evacuate, restoration contractors often arrive ready to help—but long before that first truck rolls in, an enormous communication network is already hard at work.
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  Inside the Creation of Imperial Brady 24.08.2026 12min

  What did it take to bring two distribution giants to the same table? This is the inside story.
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  Turning Customer Reviews Into Marketing Fuel 20.08.2026 7min

  Collecting 5-star feedback is the easy part. Putting it to work is where most cleaning and restoration companies stop short.
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  Accountability Isn't Punishment. It's Clarity. 20.08.2026 6min

  Why do so many business owners dread conversations about accountability? The answer may surprise you.
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  Hiring Without an HR Department 19.08.2026 14min

  Hiring employees is hard enough. Doing it without an HR department can feel nearly impossible.
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  The Restroom Metric the Industry Never Tracked 17.08.2026 28min

  Most facility teams can say how much soap a building goes through in a month. They can pull cleaning frequencies, towel usage, service calls, and complaint logs. What almost none of them track is whether the person who walks into the restroom can finish washing their hands and get back out the door without touching something.
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  Integrity Commercial Products: A Company Betting on Innovation and Durability Over Commodity 14.08.2026 27min

  What does it take to launch a manufacturing company in today's commercial cleaning industry?