Change Signal: Modern Change Management that Works

Episoade

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  Is Your Organization Change Allergic?| Anne Gotte | Modern Change Management & Leading Change 19.08.2026 27min

  Three key insights from Anne Gotte: change management is as outdated as "personnel" organizations must diagnose their change allergies before attempting transformation; and leaders need to embrace clumsy imperfection while providing clear direction. Anne Gotte is SVP Global Talent & Organization Effectiveness at Mondelēz and she brings refreshing honesty to the messy reality of organizational transformation. She's worked at Bumble, Ecolab, and General Mills, collecting scars and wisdom along the way. This conversation challenges the traditional playbook. Anne argues that "decree change" — where executives design solutions in isolation, announce them broadly, then expect magic — as well and truly reached its expiration date. Instead, she advocates for building ongoing change capacity rather than managing episodic projects. Her approach starts with uncomfortable questions: Who are we today? What makes any change difficult for us? How do our systems contradict our change story? The discussion explores why change feels clumsy (spoiler: it's supposed to), how to honour uncertainty while providing clarity, and why slow can actually be fast. Anne's insights about getting comfortable being uncomfortable offer a different path forward for change leaders tired of pretending transformation should feel orderly and predictable. This is change leadership for grown-ups who've learned that the mess is actually the work. Change Signal. Cut through the blather, the BS, and the noise to find the good stuff that works in change and transformation. *** WHEN YOU’RE READY 🎧 A new episode every week (and sometimes two!) The Change Signal newsletter. Short, practical, weekly *** CONNECT 💼Connect on LinkedIn *** SAY THANKS 💜Leave a review on Apple Podcasts 💚Leave a review on Spotify
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  Why You Build Belonging Before Belief| Hahrie Han| Modern Change Management & Leading Change 12.08.2026 35min

  Here are three big insights that emerge from this Change Signal conversation with Hahrie Han: Are you creating value or just convenience?; Does belonging come before belief in your organization?; and Are you building agency or just compliance? Hahrie Han, political scientist at Johns Hopkins University and author of How Organizations Develop Activists and Undivided, has spent her career studying how people build power that lasts. She brings a sharp, human perspective on what drives genuine participation and why small, intentional acts often change systems more than sweeping plans. The conversation explores why engagement depends less on ease and more on meaning, how “radical belonging” can transform even divided communities, and how leaders can use small, safe failures to build confidence and agency across teams. You’ll also hear practical tools for turning involvement into influence — designing scaffolding that helps people learn from risk and own their results. If you’re leading transformation, culture, or change projects in a big organization, this conversation offers fresh, grounded insight into how participation turns into durable power. Change Signal. Cut through the blather, the BS, and the noise to find the good stuff that works in change. This is the podcast for transformational leaders seeking modern change mastery. *** WHEN YOU’RE READY 🎧 A new episode every week (and sometimes two!) The Change Signal newsletter. Short, practical, weekly *** CONNECT 💼Connect on LinkedIn *** SAY THANKS 💜Leave a review on Apple Podcasts 💚Leave a review on Spotify
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  What Really Moves/Changes a System| Helen Bevan| Modern Change Management & Leading Change 05.08.2026 29min

  Here are three provocative questions that arise from this Change Signal conversation with Helen Bevan:  Is your belonging actually just assimilation?  Are your relationships stronger than your strategy? And what fear is your system quietly running on? Helen Bevan has spent decades leading large-scale transformation inside the NHS, and she brings that rare blend of deep experience and fresh thinking. She makes a compelling case that the real levers of change aren’t the ones we normally obsess over—plans, resources, or methodologies—but the relational fabric that holds a system together. We talk about belonging as a core condition for change, and why the best leaders know how to help people both “belong” and “unbelong” as the system shifts. Helen also shares the surprising results of a major five-year transformation experiment, where social capital — not expertise or investment — predicted which organizations moved forward and which fell behind. And we explore agency: why you can’t give it, why people have to build it themselves, and how leaders can create the routines that make that possible. If you’re navigating complexity, leading transformation, or trying to spark change in a large organization, this conversation offers practical insight into how change actually travels through a system. Change Signal. Where transformational change leaders seek and find modern change wisdom. Cut through the blather, the BS, and the noise to find the good stuff that works. *** WHEN YOU’RE READY 🎧 A new episode every week (and sometimes two!) The Change Signal newsletter. Short, practical, weekly *** CONNECT 💼Connect on LinkedIn *** SAY THANKS 💜Leave a review on Apple Podcasts 💚Leave a review on Spotify
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  How to Build Real Agency | Cate Hall | Modern Change Management & Leading Change 29.07.2026 21min

  Here are three questions this Change Signal conversation asks: What freedom are you not seeing yet? Where can you safely loosen control? When does agency become dangerous? In this episode, I talk with Cate Hall about agency — what it is, why it matters, and why it’s more complicated than simply telling people to “take ownership.” Cate defines agency as the ability to see and act on degrees of freedom other people overlook, which is a powerful idea for anyone leading change, transformation, or large-scale organizational work. We get into how leaders can become more agentic without becoming reckless, especially inside complex organizations where not everything can be an experiment. Cate offers the idea of “selective agency”: finding the places where iteration, risk, and movement are actually possible. And then things get especially interesting. If you want more agency from your people, you have to tolerate them doing things imperfectly. And if you want more agency in the system, you also have to ask: agency in service of what? Change Signal. Cut through the blather, the BS, and the noise to find the good stuff that works in change. If you’re a transformational leader seeking modern change mastery, you’re in exactly the right place. *** WHEN YOU’RE READY 🎧 A new episode every week (and sometimes two!) The Change Signal newsletter. Short, practical, weekly *** CONNECT 💼Connect on LinkedIn *** SAY THANKS 💜Leave a review on Apple Podcasts 💚Leave a review on Spotify
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  How AI Changes Change Leadership | Brian Evergreen | Modern Change Management & Leading Change 22.07.2026 26min

  Here are three questions from this Change Signal conversation:  Are we chasing AI, or value?  What future are we actually building?  What would have to be true to get there? In this episode, I talk with Brian Evergreen, author of Autonomous Transformation, about what change leadership looks like when AI is moving faster than most organizations can think. Brian makes a wonderfully useful distinction: your job is probably not to become an AI expert. Your job is to understand value — for your customers, your organization, and the wider system — and then partner with the right expertise to create it. We explore why “AI-first” can be as silly as saying “hammer-first,” and why autonomous transformation needs a different playbook from digital transformation. The work starts with vision, not tools. Brian also shares a practical way to map change: put the vision at the top, ask “what would have to be true?”, and make the strategy visible enough for people to move with it. For senior leaders working on change, transformation, AI strategy, or large-scale organizational change, this is a grounded, clarifying conversation about building the future without drowning in the noise. Change Signal. Cut through the blather, the BS, and the noise to find the good stuff that works in change. If you’re a transformational leader seeking modern change mastery, you’re in exactly the right place. *** WHEN YOU’RE READY 🎧 A new episode every week (and sometimes two!) The Change Signal newsletter. Short, practical, weekly *** CONNECT 💼Connect on LinkedIn *** SAY THANKS 💜Leave a review on Apple Podcasts 💚Leave a review on Spotify
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  Is Your Change Too Big? | Jana Werner | Modern Change Management & Leading Change 15.07.2026 29min

  Here are three questions that arise from this Change Signal conversation:  What intelligence are you wasting? Who really owns the change? What needs to go first? In this episode, I talk with Jana Werner about why so much change management still feels like something done to people, rather than with them. Jana argues that large organizations often hire smart, capable people — and then design transformation in ways that sideline their judgment, curiosity, and ownership. We explore why top-down change may feel faster at first, but often becomes slower because it doesn’t stick. We also get into one of the trickier questions in change leadership: how do you build genuine agency? Jana’s view is that ownership has to be both given and taken — and many organizations have quietly trained people out of taking it. This conversation is practical, thoughtful, and nicely skeptical of the giant transformation program. If you lead change in a large organization, Jana offers a more human and more usable alternative: clarify purpose, remove friction, start smaller, and let change become a habit woven into the work. Change Signal. Cut through the blather, the BS, and the noise to find the good stuff that works in change. If you’re a transformational leader seeking modern change mastery, you’re in exactly the right place. *** WHEN YOU’RE READY 🎧 A new episode every week (and sometimes two!) The Change Signal newsletter. Short, practical, weekly *** CONNECT 💼Connect on LinkedIn *** SAY THANKS 💜Leave a review on Apple Podcasts 💚Leave a review on Spotify
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  Leading Change Without Permission | Alex Budak | Modern Change Management & Leading Change 08.07.2026 23min

  Here are three questions that arise from this Change Signal conversation: Who gave you permission to lead? What if 25 percent is enough? Where have you become the hub? In this episode, I talk with Alex Budak, UC Berkeley faculty member and author of Becoming a Changemaker, about how change leadership actually spreads through an organization. We explore why people wait too long to claim the role of changemaker, and why permission often has to be taken rather than granted. Alex makes the case that change management is not a heroic solo act — it’s a team sport, built through values, courage, early champions, and the willingness to let other people shape the work. There’s practical wisdom here for anyone leading transformation in a large organization: find the 25 percent who can shift the norm, stay clear on the why while loosening your grip on the how, and stop making yourself the hub where every decision has to land. It’s a conversation about agency, courage, control, and what it takes to help more people step into change. Change Signal. Cut through the blather, the BS, and the noise to find the good stuff that works in change. If you’re a transformational leader seeking modern change mastery, you’re in exactly the right place. *** WHEN YOU’RE READY 🎧 A new episode every week (and sometimes two!) The Change Signal newsletter. Short, practical, weekly *** CONNECT 💼Connect on LinkedIn *** SAY THANKS 💜Leave a review on Apple Podcasts 💚Leave a review on Spotify
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  Clarity>Certainty. Context>Content | Peter Schein | Modern Change Management & Leading Change 01.07.2026 28min

  This Change Signal conversation with Peter Schein asks three questions: • What doesn’t your change plan know? • Where is context quietly defeating content? • Are we building systems so perfect that people no longer need to be good? Peter, co-author with Ed Schein of Humble Inquiry, Humble Consulting, and Humble Leadership, brings a wonderfully useful challenge to change management and transformation work. He says humble leadership isn’t about being modest; it’s about being vulnerable to what you don’t know, and curious enough to discover what the room already knows. We talk about why change leaders get seduced by content — the strategy, the model, the deck, the eight steps — while missing the context that determines whether any of it will actually land. We also explore relationship mapping, “soak time” in meetings, and why trust is not some nice-to-have garnish sprinkled on top of organizational change. For senior leaders leading change in large, complex organizations, this is about clarity over certainty, context over content, and the practical, human work of being good to each other. Change Signal. Cut through the blather, the BS, and the noise to find the good stuff that works in change. If you’re a transformational leader seeking modern change mastery, you’re in exactly the right place. *** WHEN YOU’RE READY 🎧 A new episode every week (and sometimes two!) The Change Signal newsletter. Short, practical, weekly *** CONNECT 💼Connect on LinkedIn *** SAY THANKS 💜Leave a review on Apple Podcasts 💚Leave a review on Spotify
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  Two Types of Change Harm | Kate O'Neill | Modern Change Management & Leading Change 24.06.2026 28min

  Three questions sit at the heart of this conversation: • Are you starting with the technology, or the purpose?• What harm are you creating by moving too fast — or too slowly?• Have you designed the change people actually experience? Kate O’Neill is a tech humanist, strategist, and author of What Matters Next. In this Change Signal episode, we talk about AI, digital transformation, and the choices change leaders face when the world keeps speeding up. Kate challenges one of the loudest instincts in organizations right now: “We need an AI strategy.” Maybe. But not first. First comes purpose: what the business is here to do, how it creates value, what kind of experience it wants to design, and what data helps leaders make better decisions. We also explore Kate’s useful distinction between the harms of action and the harms of inaction — the trouble we create by moving too fast, and the debt we create by waiting too long. If you lead change or transformation in a large organization, this is a practical conversation about pace, purpose, and making change more human. *** WHEN YOU’RE READY 🎧 A new episode every week (and sometimes two!) The Change Signal newsletter. Short, practical, weekly *** CONNECT 💼Connect on LinkedIn *** SAY THANKS 💜Leave a review on Apple Podcasts 💚Leave a review on Spotify
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  How to Make Change Real | Roger Martin | Modern Change Management & Leading Change 17.06.2026 28min

  Three questions sit at the heart of this conversation:  Are you asking people to make real choices, or just comply? What past are you accidentally disrespecting? Is your change work actually part of the work? Roger Martin is one of the clearest thinkers I know on strategy, leadership, and transformation. In this Change Signal episode, we get into why so many change efforts stall, not because people are lazy or resistant, but because they’ve been given a vague or demeaning job: “go execute this.” Roger offers a better way: choice chartering. Give people the shape of the answer you need, not the answer itself. Help them understand the strategic choice, then ask them to make the next set of choices for their part of the organization. We also explore agency, psychological safety, vision, and why respecting the old system may be the key to changing it. If you lead change in a large organization, this is a practical, thoughtful conversation about how transformation really happens. Change Signal. Cut through the blather, the BS, and the noise to find the good stuff that works in change. If you’re a transformational leader seeking modern change mastery, you’re in exactly the right place. *** WHEN YOU’RE READY 🎧 A new episode every week (and sometimes two!) The Change Signal newsletter. Short, practical, weekly *** CONNECT 💼Connect on LinkedIn *** SAY THANKS 💜Leave a review on Apple Podcasts 💚Leave a review on Spotify
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  Designing Behavior Change That Sticks | BJ Fogg | Modern Change Management & Leading Change 10.06.2026 28min

  This Change Signal conversation with BJ Fogg raises three interesting questions: Are you designing change, or just hoping for it?  Where’s the overlap that actually works?  What is your environment quietly shaping? Behaviour ch Change sits at the heart of every transformation effort, yet most leaders still rely on willpower, communication, and good intentions. BJ Fogg offers a more practical approach — one grounded in designing for behaviour rather than trying to persuade it. We explore his core model: behaviour happens when motivation, ability, and prompts come together. Miss one, and change struggles. Get the combination right, and change becomes far more predictable. BJ also reframes scale through a simple but demanding lens — finding the overlap between what the organization needs and what people are willing and able to do. Much of what looks like resistance is actually misalignment. And then there’s the environment. Not as context, but as a primary lever. Change what surrounds people — the cues, the ease, the friction — and behaviour often follows. Change Signal. Where transformational change leaders seek and find modern change wisdom. Cut through the blather, the BS, and the noise to find the good stuff that works. *** WHEN YOU’RE READY 🎧 A new episode every week (and sometimes two!) The Change Signal newsletter. Short, practical, weekly *** CONNECT 💼Connect on LinkedIn *** SAY THANKS 💜Leave a review on Apple Podcasts 💚Leave a review on Spotify
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  Power Mapping for Change Practitioners & Leaders | Tiziana Casciaro | Modern Change Management & Leading Change 03.06.2026 37min

  Here are three questions that arise from this Change Signal conversation with Tiziana Casciaro:  Where does power really sit in your system? Why don’t people use your “open door”?  When is resistance a skill gap — and when is it a coalition fight? Most change efforts in big organizations fail for a quiet reason: we pretend change is a plan, when it’s actually a power-and-relationships story. Tiziana helps make “power” discussable again — less as a dirty word, more as the energy that moves decisions, resources, and attention. We talk about power mapping as a practical discipline: noticing who’s influential, what the organization values, and how the informal network really works (because the org chart is only part of the truth). And we dig into the relational labour of leading change — how much listening, curiosity, and conversation it actually takes to create momentum. Finally, we get honest about resistance. Sometimes people need resources and a path to success; sometimes you have to build a coalition to move a transformation forward. Change Signal. Where transformational change leaders seek and find modern change wisdom. Cut through the blather, the BS, and the noise to find the good stuff that works. *** WHEN YOU’RE READY 🎧 A new episode every week (and sometimes two!) The Change Signal newsletter. Short, practical, weekly *** CONNECT 💼Connect on LinkedIn *** SAY THANKS 💜Leave a review on Apple Podcasts 💚Leave a review on Spotify
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  Conversations: The Atomic Unit of Change | Daniel Stillman | Modern Change Management & Leading Change 27.05.2026 32min

  Here are three tensions that emerge from this Change Signal conversation with Daniel Stillman:  Who actually owns the change?  What conversations are you avoiding?  Are you inviting people — or forcing them? If you lead change in a large organization, you already know this: great strategy and clear comms aren’t enough. Daniel Stillman — author of Good Talk — makes the case that conversations are the real engine of change, and most of us are underpowered. We explore why one-to-many communication rarely shifts behavior, and why many-to-many conversations — messy, slower, harder — are where ownership and momentum actually build. Daniel brings a designer’s mindset to leadership, showing how conversations can be shaped with intention, not left to chance. We also get practical. How do you test new ways of working without waiting for permission? What does “minimum viable change” look like inside a constrained system? And how do you build trust when people have seen these efforts fail before? This is a conversation about change leadership that is grounded, slightly subversive, and immediately useful — especially if you’re trying to move something real, with people who don’t have to agree with you. Change Signal. Where transformational change leaders seek and find modern change wisdom. Cut through the blather, the BS, and the noise to find the good stuff that works. *** WHEN YOU’RE READY 🎧 A new episode every week (and sometimes two!) The Change Signal newsletter. Short, practical, weekly *** CONNECT 💼Connect on LinkedIn *** SAY THANKS 💜Leave a review on Apple Podcasts 💚Leave a review on Spotify
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  Map Your Culture’s Hidden System | Siobhán McHale | Modern Change Management & Leading Change 20.05.2026 25min

  Here are three provocative questions at the centre of this Change Signal conversation with Siobhán McHale: Are you trying to change a machine, a network, or an ecosystem? What patterns are quietly running your culture? How do you intervene without getting “organ rejected”? Siobhán has spent two decades as an “insider,” rolling up her sleeves inside organizations to make change actually happen. In this episode, she shares why most change leadership still leans too heavily on IQ and EQ — and why the next capability is what she calls group intelligence: the ability to see the system, not just the people in it. We talk about mapping the ecosystem through interviews and observation, so you can spot the hidden roles and agreements that drive behavior (and results). Siobhán explains how these patterns can be simple once you see them — and why the real work is helping the system reveal itself, without triggering the immune response of politics and defensiveness. If you lead transformation in a large organization, this is a practical, systemic conversation about change management that goes beyond slogans and into what works. Change Signal. Cut through the blather, the BS, and the noise to find the good stuff that works in change. If you’re a transformational leader seeking modern change mastery, you’re in exactly the right place. *** WHEN YOU’RE READY 🎧 A new episode every week (and sometimes two!) The Change Signal newsletter. Short, practical, weekly *** CONNECT 💼Connect on LinkedIn *** SAY THANKS 💜Leave a review on Apple Podcasts 💚Leave a review on Spotify
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  How Your Origin Story Runs Your Change Program | Ron Carucci | Modern Change Management & Leading Change 13.05.2026 27min

  Here are three questions that arise from this Change Signal conversation with Ron Carucci: Are we still managing change as if it’s predictable? What unseen stories are really shaping how our organizations behave? And where might leaders themselves be quietly getting in the way? Change management, as most of us were taught it, assumes a linear path: a clear “from,” a clear “to,” and a plan to get there. In this conversation, Ron Carucci makes the case that those days are over. For leaders running complex change in large organizations, the real work now is less about managing transitions and more about building readiness for constant uncertainty. Ron and I explore why so many well-designed transformations stall — not because the strategy was wrong, but because the leader’s inner patterns were never examined. He introduces the idea of “origin stories”: early narratives that shape how leaders set standards, respond to resistance, and tolerate risk, often without realizing it. We also unpack Ron’s three-domain model of transformation: work within the leader, between people and teams, and among the systems of culture, strategy, and governance. Miss one, and change quietly unravels. This is a practical, humane, and slightly uncomfortable conversation for experienced change leaders who want results that actually stick. Change Signal. Cut through the blather, the BS, and the noise to find the good stuff that works in change. If you’re a transformational leader seeking modern change mastery, you’re in exactly the right place. *** WHEN YOU’RE READY 🎧 A new episode every week (and sometimes two!) The Change Signal newsletter. Short, practical, weekly *** CONNECT 💼Connect on LinkedIn *** SAY THANKS 💜Leave a review on Apple Podcasts 💚Leave a review on Spotify
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  How to Start a Change Initiative | Bryan Walker | Modern Change Management & Leading Change 06.05.2026 30min

  Here are three questions that sit at the heart of this Change Signal conversation with Bryan Walker:  What are you changing too early?  Where are you too far away?  And what real issue are you avoiding? Bryan Walker, longtime IDEO partner, joins me to explore a different way of thinking about change and transformation in large organizations. We talk about why so many change efforts stall—not because of bad strategy, but because they’re designed too linearly, too distantly, and too separate from the work itself. Bryan challenges the instinct to start with structure and big plans. Instead, he makes the case for starting small, learning through action, and letting the work itself reveal what needs to shift. It’s a move from abstract programs to practical experimentation—and it changes how leaders show up. We also explore what it takes to make change actually land. Not just belief in the idea, but confidence in the doing, and ultimately a shift in identity: this is who we are now. If you lead change in a complex organization, this is a grounded, human, and quietly challenging conversation about what it really takes to make transformation stick. Change Signal. Where transformational change leaders seek and find modern change wisdom. Cut through the blather, the BS, and the noise to find the good stuff that works. *** WHEN YOU’RE READY 🎧 A new episode every week (and sometimes two!) The Change Signal newsletter. Short, practical, weekly *** CONNECT 💼Connect on LinkedIn *** SAY THANKS 💜Leave a review on Apple Podcasts 💚Leave a review on Spotify
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  Just How Dead is Change Management? | Caroline Kealey | Modern Change Management & Leading Change 29.04.2026 32min

  Three questions this Change Signal conversation with Caroline Kealey invites you to sit with:  What old model are you still relying on?  What are you actually moving toward?  Are you creating clarity or just more noise? I came across Caroline’s work through a sharp claim: change management is dead. And as we dig into it, you’ll see why that might be less dramatic than it sounds — and more useful than it first appears. Caroline Kealey is an executive facilitator working at the intersection of change, leadership, and communication. What she names clearly is this: the nature of change has shifted. It’s less planned and linear, more emergent, ambiguous, and unfolding in real time. That makes most traditional models feel tidy, reassuring — and increasingly unhelpful. Instead of following a roadmap, leaders are asked to act as a compass, setting direction without pretending to have certainty. We also explore what actually enables change now. Not better plans, but better conditions: agency, belonging, and what Caroline calls “certainty anchors” — things people can hold onto when everything else feels fluid. And we get practical about communication. In a world of overload, more information isn’t the answer. Helping people make sense of what’s going on might just be the key. Change Signal. Where transformational change leaders seek and find modern change wisdom. Cut through the blather, the BS, and the noise to find the good stuff that works. *** WHEN YOU’RE READY 🎧 A new episode every week (and sometimes two!) The Change Signal newsletter. Short, practical, weekly *** CONNECT 💼Connect on LinkedIn *** SAY THANKS 💜Leave a review on Apple Podcasts 💚Leave a review on Spotify
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  The OG of Scenario Planning for Change Management | Jeremy Bentham | Modern Change Management & Leading Change 22.04.2026 31min

  Here are three questions that sit underneath this Change Signal conversation with Jeremy Bentham:  What future are you not exploring?  Where is your strategy getting lazy?  Are you helping people learn — or making them resist? If you lead change in a large organization, you already know the future refuses to behave. Jeremy Bentham —who led Shell’s scenario planning team for sixteen years and helped shape how one of the world’s most sophisticated organizations thinks about uncertainty — joins me to explore how to work with that reality rather than fight it. His core idea is simple but demanding: the future is shaped by competing forces, and multiple outcomes are always plausible. If you’re only planning for one version, you’re not being strategic — you’re being optimistic. We talk about how scenario thinking isn’t about producing reports, but about building a mindset that helps you make better decisions under uncertainty. Jeremy walks through how to identify what’s steady, what’s uncertain, and what actually matters — so your strategy can hold up across different possible futures. And then we get into influence. Because even the smartest thinking fails if it doesn’t land. Jeremy shares why senior leaders resist being taught — and how change really happens when people discover insights for themselves. Change Signal. Where transformational change leaders seek and find modern change wisdom. Cut through the blather, the BS, and the noise to find the good stuff that works. *** WHEN YOU’RE READY 🎧 A new episode every week (and sometimes two!) The Change Signal newsletter. Short, practical, weekly *** CONNECT 💼Connect on LinkedIn *** SAY THANKS 💜Leave a review on Apple Podcasts 💚Leave a review on Spotify
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  Kübler-Ross was Wrong About Change! | Jacqueline Kappers | Modern Change Management & Leading Change 17.04.2026 20min

  Here are three questions sparked by this Change Signal conversation with Jacqueline Kappers:  What loss are you ignoring in your latest transformation?  Where might you be grief-shaming your people?  What would change look like if you treated it as individual, not linear? If you lead change projects inside a large organization, you already know that most transformation efforts struggle not because the strategy is wrong, but because the human response is misunderstood. In this episode, Jacqueline Kappers challenges the reflex use of the Kübler-Ross grief curve in change management. It was never designed for organizational transformation, and when we force people through tidy stages, we risk doing change to them rather than with them. Her central idea is simple and uncomfortable: every change begins with loss. Promotion, restructuring, system rollout — it doesn’t matter — something ends before something new begins. She also introduces the idea of a “grief fingerprint” and a “change fingerprint.” People don’t move through change in neat phases; they oscillate between past and future, certainty and ambiguity. For senior leaders in change leadership, transformation, and organizational development, this conversation offers a more human, practical way to build change capacity and unlock performance — without pretending that loss isn’t part of the deal. Change Signal. Cut through the blather, the BS, and the noise to find the good stuff that works in change. If you’re a transformational leader seeking modern change mastery, you’re in exactly the right place. *** WHEN YOU’RE READY 🎧 A new episode every week (and sometimes two!) The Change Signal newsletter. Short, practical, weekly *** CONNECT 💼Connect on LinkedIn *** SAY THANKS 💜Leave a review on Apple Podcasts 💚Leave a review on Spotify
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  AI Won’t Fix Your Change Problem. (Sorry.) | Andrew Kilshaw | Modern Change Management & Leading Change 15.04.2026 36min

  As I reflect on this conversation with Andrew Kilshaw, three questions stand out: Who are you really trying to move?  What recipe are you missing? Is AI saving you — or just augmenting you? Andrew Kilshaw has led transformation inside organizations like Nike, Sanofi, BlackRock, and Shell, and now works at the intersection of change and AI. He brings both experience and perspective —  someone who’s seen what actually works when theory meets reality. If you lead change in a large organization, you already know this: not everyone is coming with you. Andrew Kilshaw offers a practical way to work with that reality, breaking the organization into thirds and making the case that your job isn’t to win everyone over, but to build a coalition that creates momentum. We also push on a deeper assumption about transformation. Most organizations don’t lack capability — they lack coherence. The ingredients are already there: leadership, data, people, and intent. The challenge is connecting them into something that actually works. And then there’s AI. Not as a silver bullet, but as a layer that amplifies what’s already happening — better decisions, better insight, better coordination. Used well, it creates capacity and clarity. Used poorly, it just adds more noise. This is a conversation about focus, judgment, and where to put your energy when everything is already in motion. Change Signal. Where transformational change leaders seek and find modern change wisdom. Cut through the blather, the BS, and the noise to find the good stuff that works. *** WHEN YOU’RE READY 🎧 A new episode every week (and sometimes two!) The Change Signal newsletter. Short, practical, weekly *** CONNECT 💼Connect on LinkedIn *** SAY THANKS 💜Leave a review on Apple Podcasts 💚Leave a review on Spotify