Ecommerce Playbook: Numbers, Struggles & Growth
Common Thread Collective
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The Ecommerce Playbook Podcast, hosted by Taylor Holiday and Richard Gaffin of Common Thread Collective, provides insights for modern DTC brands navigating the post-2020 ecommerce landscape. It covers macro issues affecting ecommerce and offers strategies for scaling and sustaining an online business. The podcast draws on the hosts' experience across a portfolio of growing DTC businesses.
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How One Methodology Runs 170+ Brands 18.06.2026 24хвWhat if your agency published every opinion, every framework, and every strategy they use to grow your brand? That's exactly what CTC just did.The Canon is a decade of ecommerce methodology distilled into seven categories: technology, forecasting, marketing measurement, Meta advertising, Google advertising, email strategy, and creative strategy. It's not a pitch deck. It's the actual operating system behind how CTC grows 170+ ecommerce brands.In this episode, Taylor Holiday walks through why codifying methodology changes everything, how The Canon updates itself through live testing across hundreds of brands, and why the way you evaluate agencies is about to fundamentally shift.Topics covered:What The Canon is and why methodology needs to be written downHow CTC's methodology updates in real time through aggregate testingWhy evaluating agencies by individual talent is an outdated frameworkThe role of AI in deploying institutional methodology at scaleFrontier methodology: catalog strategy, affiliate creative, TikTok ShopsHow brands should codify their own methodology for better partner outcomesWhy publishing methodology for scrutiny is a competitive advantageShow Notes:Book a free demo at tapcart.com/ctc to learn how brands like Aviator Nation, BEIS, Athletic Brewing, and thousands more are winning with TapcartExplore the Prophit Engine: https://commonthreadco.com/pages/prophit-engineThe Ecommerce Playbook mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have
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12 Years of Agency Knowledge in One Document 16.06.2026 46хвTaylor Holiday reveals the system CTC built to deploy 12 years of ecommerce knowledge across every brand they manage. From AI-powered scouting reports for his son's Little League team to the Canon, CTC's institutional playbook, and the MCP database now free for every client.Topics covered:How AI + unique knowledge + the right data creates competitive advantageThe Canon: CTC's 12-year methodology written down and codifiedTurning tribal knowledge into AI skills that any team member can deployThe Profit Engineer model and why it worksWhy structured data is the moat for ecommerce brandsMCP (Model Context Protocol): connecting your entire data stack to AICTC is making the Statlas MCP free for every brandH2 plans built by the system, reviewed by your engineerLoops, alerts, and the future of automated diagnosisLearn more about CTC's creative services → https://commonthreadco.comShow Notes:Go to https://bit.ly/4aiEz79 to start your free migration with Omnisend todayExplore the Prophit Engine: https://commonthreadco.com/pages/prophit-engineThe Ecommerce Playbook mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have
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Offer-Market Fit: Why 7-Figure Brands Hit a Wall 11.06.2026 31хвJoy Sharma runs CTC's PE7 program for mid to high 7-figure brands pushing toward 8 figures. His claim: if you're stuck at a growth plateau and you've tried more creative, new ad structures, and different platforms, we can tell you what's wrong without even looking at your account. The answer is offer-market fit.In this episode, Joy breaks down why Facebook's auction forces you to compete against increasingly sophisticated players as you scale spend, why the AOV-to-CAC ratio in your industry determines your ceiling, and how CTC's Marketing Moments service guarantees incremental revenue by solving the offer problem first.In this episode:Why growth plateaus are a business problem, not a marketing problemHow Facebook's auction works against you at higher spend levelsThe AOV vs. CAC framework that reveals who you're really competing againstWhy the AOV vs. conversion rate log curve determines your offer's viabilityHow static images outperform expensive videos when you have offer-market fitCTC's Marketing Moments service and the revenue guarantee behind itThe sequence that matters: product-market fit → offer-market fit → creative strategyKey insight: Creative strategy should be a volume mechanism, not an efficiency mechanism. If you're trying to solve a business problem with a marketing solution, that's where businesses go to die.Show Notes:Axon is offering $5K ad credit when you spend $5K. Go to https://axon.ai/en/ctc to set up your first campaign.Explore the Prophit Engine: https://commonthreadco.com/pages/prophit-engineThe Ecommerce Playbook mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have
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The Branded Ads System Behind 170+ Ecommerce Brands 09.06.2026 25хвHow do you build branded ads fast enough to find winners at scale? Nisha Fermawi, Senior Branded Ads Manager at CTC, breaks down the exact system that delivers ad plans in 24 hours, moves to production in a week, and uses performance data to drive every creative decision.In This Episode:The full branded ads pipeline: kickoff to live ads in 10 business daysWhy performance data runs creative strategy (not opinions)20 ads per batch and the 5% hit rate realityHow AI enables speed without replacing human designersProduct-level personas vs. brand-level personas (the big unlock)Why emotional copy beats sterile benefit-listing every timeThe review platform that killed the feedback game of telephoneHow to iterate on winners and compound creative insightsLearn more about CTC's creative services → https://commonthreadco.comShow Notes:Go to https://bit.ly/4aiEz79 to start your free plan todayExplore the Prophit Engine: https://commonthreadco.com/pages/prophit-engineThe Ecommerce Playbook mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have
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What a Profit Engineer Actually Does All Day 04.06.2026 28хвWhat does a CTC Profit Engineer actually do all day? Brian Sakansky, Profit Engineer Manager at CTC, breaks down the exact daily, weekly, and monthly cadence behind managing 7, 8, and 9-figure eCommerce brands. From Monday's plan reset to Friday's close-the-loop review, this is the operating system behind the Profit Engine.In this episode:The weekly rhythm: reset, diagnose, align, ship, close the loopHow execution and strategy split 50/50 (and when that flexes)Why daily action beats waiting for a weekly callThe scientific method applied to eCommerce growthContingency planning that saved Black FridayHow Statlas and AI tools accelerate diagnosisWhat makes a Profit Engineer different from an account manager6:45 AM to 4:30 PM: A Day in the Life of a Profit Engineer: https://commonthreadco.com/blogs/coachs-corner/6-45-am-to-4-30-pm-a-day-in-the-life-of-a-profit-engineerShow Notes:Axon is offering $5K ad credit when you spend $5K. Go to https://axon.ai/en/ctc to set up your first campaign.Explore the Prophit Engine: https://commonthreadco.com/pages/prophit-engineThe Ecommerce Playbook mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have
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Why Most Founders Set the Wrong Growth Goals 02.06.2026 31хвRandall Thompson built an ecommerce brand from scratch, scaled it to eight figures, and sold it. Along the way, he learned that the goals he set had almost nothing to do with what his business could actually deliver.In this episode, Randall joins Richard to break down what it means to understand your business's DNA, the non-negotiable metrics (COGS, repeat rate, margins) that determine what's actually possible, and how to align your goals to reality instead of fantasy.They cover the three goal buckets every founder should be thinking about, why all roads lead to profit regardless of your endgame, and how CTC's Prophit System functions as a data-driven reality check for your brand.In This Episode:Why every business has a "DNA" that determines its ceilingThree goal categories: build to sell, raise capital, or optimize for lifestyleHow to connect daily execution metrics to long-term outcomesWhy money may be flowing back into eCommercePersonal brand as a key element of business DNAHow CTC's Prophit System gives you a second opinion rooted in dataShow Notes:Go to https://bit.ly/4aiEz79 to start your free plan todayExplore the Prophit Engine: https://commonthreadco.com/pages/prophit-engineThe Ecommerce Playbook mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have
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Join Our Growth Mastermind (Here's What's Inside) 28.05.2026 15хвGrowth MastermindWhat if you could get weekly strategy sessions with a senior CTC profit engineer, full Statlas access, and a private cohort of brands at your stage, all for $500/month?That's the Next Level Growth Mastermind.Richard breaks down exactly what's inside, who it's built for, and five real insights that came out of our pilot cohort sessions, including why offer-market fit matters more than CRO, the exact launch sequence for marketing moments, and a Post-It note ad tactic that's outperforming studio creative.What you get with the Growth Mastermind:Weekly live calls with senior CTC leadershipSmall cohorts of 10 brands matched by revenue stageFull Statlas subscription ($750/mo value included)All your data ingested for a complete 360 view of your businessDedicated cohort Slack channelFull access to CTC's methodology archive (Meta, Google, email, TikTok, AppLovin)30-day money-back guaranteeWhether you're a 6-figure brand looking for a second opinion, a 7-figure operator who wants to connect with founders in a similar stage, or an 8-figure brand that wants senior strategic guidance on a weekly basis, this is built for you.Show Notes:Axon is offering $5K ad credit when you spend $5K. Go to https://axon.ai/en/ctc to set up your first campaign.Explore the Prophit Engine: https://commonthreadco.com/pages/prophit-engineThe Ecommerce Playbook mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have
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We Tested AppLovin Discovery for 4 Months. Here's What Happened. 26.05.2026 20хвCTC's AppLovin specialist Connaugh is back four months after our first episode on the platform to break down what's actually working. Discovery campaigns are averaging 284% incrementality, 45-60 second video creative is where the spend goes, and the tactical playbook is starting to take shape.If you're running an 8-figure ecommerce brand and haven't tested AppLovin yet, this episode makes the case for why you should.Topics covered:AppLovin's new Discovery campaign type and how it differs from ProspectingIncrementality test results: 284% average on Discovery vs. 141-150% on ProspectingWhy 45-60 second video creative gets 44% of total AppLovin spendThe creative set hack for granular reportingHow to drip new creative without tanking performanceProduct catalog segmentation by campaignCTC's $5K spend match partnership with AppLovinKey stat: Discovery campaigns are driving 85-90% completely new visitor traffic with 190% incrementality (excluding outliers).Show Notes:Go to http://outersignal.com/thread to get 50% off your first two monthsExplore the Prophit Engine: https://commonthreadco.com/pages/prophit-engineThe Ecommerce Playbook mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have
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Consumer Confidence vs Rising Oil Prices 21.05.2026 17хвIn this episode, Steve Rekuc breaks down the latest DTC Index findings showing 14.5% revenue growth year-over-year, even as brands face margin pressure. We dive into Mother's Day performance data and what it signals for Memorial Day and Father's Day spending patterns.Topics Covered:14.5% revenue increase with only 2% AMER decline Mother's Day performance and Memorial Day predictions Why discounting is down year-over-year Amazon cannibalization testing methodology TikTok Shops incrementality analysis Macro trends affecting consumer confidence Oil prices and their impact on DTC margins Key Insight: Brands increased ad spend 18% while maintaining near-flat acquisition efficiency - showing significantly improved spending power in the current market.Show Notes:Go to http://outersignal.com/thread to get 50% off your first two monthsExplore the Prophit Engine: https://commonthreadco.com/pages/prophit-engineThe Ecommerce Playbook mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have
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What We Learned at the 2026 Meta Summit 19.05.2026 19хвWe just got back from the 2026 Meta Performance Marketing Summit, and the biggest takeaway wasn't a single feature or tool. It was the realization that the brands growing the fastest right now are operating in two completely different worlds at the same time.Luke Austin breaks down everything we saw, heard, and learned at this year's summit. From Meta's push to make conversion lift studies the backbone of a broader measurement discipline, to the explosive growth of TikTok shops and the creator-led strategies that are reshaping how brands think about growth entirely.In this episode:What Meta revealed about their measurement roadmap at the summitHow the best brands are building a layered measurement practice with MMM, geo-holdouts, and always-on conversion lift studiesWhy TikTok shops has already leapfrogged Walmart.com as a sales channelMeta's upcoming Instagram competitor to TikTok shopsThe shift from media spend-first to creator investment-first growthWhy the brands crushing it right now are mastering both measurement discipline and creator chaosShow Notes:Axon is offering $5K ad credit when you spend $5K. Go to https://axon.ai/en/ctc to set up your first campaign.Explore the Prophit Engine: https://commonthreadco.com/pages/prophit-engineThe Ecommerce Playbook mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have
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Stop Gambling on Creative - Use This 6-Pillar Assessment Framework 14.05.2026 27хвIn this episode, Richard sits down with Ian Jordan, VP of Private Equity Partnerships at CTC, to unveil our brand new Creative Assessment Quiz. This 6-pillar framework helps 7-9 figure brands move from placing bets to making strategic investments in creative production.Key Topics Covered:The 6 pillars of creative production assessmentWhy volume and velocity create more shots on goalHow Meta's entity ID system impacts creative diversityMoving from cost center to supply chain mindsetProduction system maturity and feedback loopsExpected value vs production cost calculationsKey Insight: Only 3.5% of total ads drive 80% of revenue, but you need volume to find those outliers.Take the Quiz: https://commonthreadco.com/pages/creative-assessmentShow Notes:Go to http://outersignal.com/thread to get 50% off your first two monthsExplore the Prophit Engine: https://commonthreadco.com/pages/prophit-engineThe Ecommerce Playbook mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have
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TikTok Shop, Incrementality, and the New Growth Playbook 12.05.2026 25хвEvery satisfied customer creates demand you never see. It spills across Meta, Amazon, TikTok Shop, and your DTC site, and most brands have no system for tracking it, let alone capturing it.In this episode, Luke Austin introduces the ecommerce Demand Cascade: a framework for understanding how demand flows across media channels and sales channels, and why optimizing just one leaves money everywhere else.We cover:The two pillars of the Demand Cascade: media channels vs. sales/distribution channelsWhy Meta's 120% incrementality factor is just the starting pointHow 20-50% of demand created on DTC spills over to AmazonTikTok Shop as a demand creation engine, not just a sales channelThe creator-driven growth mechanism fueling TikTok ShopWhy brands throttle growth by ignoring cross-channel halo effectsCTC's new TikTok Shop service offeringStop optimizing channels in isolation. Start capturing the full cascade.Show Notes:Go to http://outersignal.com/thread to get 50% off your first two monthsExplore the Prophit Engine: https://commonthreadco.com/pages/prophit-engineThe Ecommerce Playbook mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have
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Why Your Ads Aren't Working 07.05.2026 32хвYou're spending $20 per ad and it's not working. You think you need more creative volume. But the real problem? You don't have your customer journey figured out.In this episode, Joy Sharma breaks down why 7-figure brands get stuck, and it's almost never a creative problem. He shares the exact formula CTC uses to diagnose and fix growth for emerging brands, and why testing inside marketing moments (not evergreen) changes everything.The Formula: (Landing Pages + Offers + Creative) ^ Customer Journey ^ MomentsWhat You'll Learn:Why 8-figure brands seem to have "better ads" (they don't, they have better offers)The AOV vs Conversion Rate graph that tells you if you're winning or losingWhy you should NEVER test offers in evergreenThe 4-peak monthly strategy for 7-figure brandsHow to use marketing moments as free testing containersWhy CRO doesn't matter until you hit ~$30MShow Notes:Go to https://www.chargeflow.io/ and use CF30 to recover chargebacks free for 30 days.Explore the Prophit Engine: https://commonthreadco.com/pages/prophit-engineThe Ecommerce Playbook mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have
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Why Meta's AI Has No Point of View 05.05.2026 9хвIn today's episode Taylor walks through a live Statlas demo showing why AI tools hallucinate when they lack business context. He shows how the same data produces wildly different (and wrong) recommendations without a methodology layer, then demonstrates how CTC's hierarchy of metrics framework transforms AI from unreliable to actionable.This episode also covers why Meta's Advantage+ tools are designed without a point of view, and what that means for brands relying on them.In this episode:Why Meta's Advantage+ has no underlying methodologyLive demo: AI hallucinating on a Statlas dashboardHow providing context (the hierarchy of metrics) fixes everythingWhy contribution margin should be your AI's north starThe "squeezing the sponge" trap of single-objective optimizationWhy CTC's context layer is a structural advantageWhat founders need to clarify before AI can help themShow Notes:Axon is offering $5K ad credit when you spend $5K. Go to https://axon.ai/en/ctc to set up your first campaign.Explore the Prophit Engine: https://commonthreadco.com/pages/prophit-engineThe Ecommerce Playbook mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have
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Enterprise Attribution for 7-Figure Brands 30.04.2026 21хвTaylor sits down with Austin Harrison, founder and CEO of Northbeam, to announce an official partnership between CTC and Northbeam. After years of public debate about attribution, they've found common ground: bringing enterprise-grade measurement to 7-figure DTC brands.In this episode, Taylor and Austin discuss their history, what's evolved in measurement, and how CTC will deliver Northbeam's deterministic attribution data through Statlas.Topics covered:The origin story: from intellectual sparring to partnershipHow MTA has evolved with clicks + deterministic views (C+DV)Why 7-day click windows are insufficient for most brandsFirst-party data and new vs. returning customer identity resolutionHow Northbeam data integrates directly into StatlasWhy service models can serve SMBs where software pricing can'tIncrementality testing and the path to get thereThe mission: enterprise-grade tools for 7-figure brandKey stat: Meta's longest DTC attribution window (7-day click) is structurally insufficient for brands with long consideration cycles or high AOVs.Show Notes:Go to https://www.chargeflow.io/ and use CF30 to recover chargebacks free for 30 days.Explore the Prophit Engine: https://commonthreadco.com/pages/prophit-engineThe Ecommerce Playbook mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have
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From Flipping Houses to 20,000+ SKUs: How Lighthouse Co Built a Multi-Brand Empire 28.04.2026 51хвWhat happens when a home flipper and an aspiring doctor decide to start selling lights during a pandemic? You get Lighthouse Co a curated lighting and home goods brand with 20,000+ SKUs, serving designers and homeowners across Canada and the US.In this episode, Brian Sakansky sits down with Lighthouse Co co-founders Sarah and Jason at CTC HQ in Southern California. They break down the real story behind building multiple businesses from scratch, from custom cabinetry to curated ecommerce to building their own ERP software (ManuLink, all without formal training in any of it.What you'll learn:How Lean methodology transformed a small cabinetry shop into a scalable operationWhy Lighthouse Co gives every employee 30 minutes of paid time daily to improve one processThe customer service principles that built their reputation (and why they fire vendors who don't match them)How they're navigating tariffs, economic uncertainty, and cross-border commerce in Canada and the USWhat it's really like running multiple businesses as a married coupleWhy their new ERP software was born out of necessity, not a business planShow Notes:See how Attentive helps connect people and the brands they love.: https://bit.ly/4ag8oEJExplore the Prophit Engine: https://commonthreadco.com/pages/prophit-engineThe Ecommerce Playbook mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have
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Q1 2026 vs 2025: What Changed in Ecommerce (The Data) 23.04.2026 16хвSteve Rekuc, Director of Data at Common Thread Collective, joins Richard to break down the Q1 2026 vs Q1 2025 year-over-year data from the DTC Index.The headline: Meta spend is up 25% year over year while ROAS only degraded 3%. Google ROAS actually increased 12% despite higher spend. The platforms are getting more elastic.In this episode:Total revenue up 13.6% YoY with more coming from returning customersMeta spend up 25.28% with only 3% ROAS degradation Google ROAS up 12% with 3.65% more spendWhy AI-driven ad delivery is making both platforms betterCPMs are up but click-through rates are improvingThe DTC Index data set: 200-300 stores, proprietary consumer confidence metricsConsumer confidence: future purchase sentiment and hope for the economyHow the DTCCI (DTC Consumer Confidence Index) predicts spending elasticityShow Notes:Go to https://www.chargeflow.io/ and use CF30 to recover chargebacks free for 30 days.Explore the Prophit Engine: https://commonthreadco.com/pages/prophit-engineThe Ecommerce Playbook mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have
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You Don't Want Strategy. You Want an Outcome. 21.04.2026 23хвThe number one pain point brands bring to us: "My current agency gives me execution, not strategy."Luke and Richard, break down why that complaint, while valid, doesn't go far enough.Most brands are stuck in one of two broken relationships:An agency that only executes (you tell them what to do, they do it)A consultant that only strategizes (they give you a plan and leave)Neither owns the outcome. And that's the real problem.In this episode, Luke and Richard walk through the hierarchy of what actually matters:Execution is the baseline (necessary but not sufficient)Strategy is the ascension (backed by data, methodology, and experience)Outcome is the North Star (predictable results you can hold someone accountable to)Key insight: If the outcome isn't there, the strategy doesn't matter. If the strategy isn't there, the execution is just busy work. The Prophit Engine is built to own all three.3% forecast accuracy across billions in managed revenue. That's outcome ownership.Show Notes:Axon is offering $5K ad credit when you spend $5K. Go to https://axon.ai/en/ctc to set up your first campaign.Explore the Prophit Engine: https://commonthreadco.com/pages/prophit-engineThe Ecommerce Playbook mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have
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How the Prophit Engine Actually Works (Full Walkthrough) 16.04.2026 55хвTaylor and Luke, walk through exactly how the Prophit Engine system enables one person to deliver the work and outcome of three.This isn't about replacing people with AI. It's about what happens when you combine 12 years of methodology, a purpose-built data infrastructure, and an operator empowered by enterprise-grade tooling.In this roundtable replay, Taylor demos:How data infrastructure creates the foundation for fast decisionsThe planning process: marketing calendar → financial forecast → daily targetsStatlas dashboard: from contribution margin to campaign-level actionsThe Hierarchy of Metrics: diagnosing problems top to bottomCreative demand planning: how many ads, what products, which momentsOutlier engine: why 3.5% of ads drive 66% of spendHow AI context layers are making Prophit Engineers move 10x fasterLuke walks through:Creative analytics: spending power, outlier rates, activation economicsHow to turn creative production from gambling into mathKey stat: 3% forecast-to-target accuracy across $3B+ in managed revenue.Show Notes:Go to https://www.chargeflow.io/ and use CF30 to recover chargebacks free for 30 days.Explore the Prophit Engine: https://commonthreadco.com/pages/prophit-engineThe Ecommerce Playbook mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have
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How We Diagnose Every Ecommerce Problem (The Hierarchy of Metrics) 14.04.2026 31хвTony Chopp, walks through the Hierarchy of Metrics — the framework our Prophit Engineers use to diagnose problems and take action for 170+ ecommerce brands.In this episode, Tony and Richard break down a real brand example in Statlas, showing how you go from a contribution margin miss all the way down to a specific campaign adjustment in Google Ads.The hierarchy:Business-level metrics (revenue, contribution margin, ad spend)Customer-level metrics (new vs. returning, paid vs. organic)Channel-level metrics (Google, Meta, email — iROAS by channel)Campaign-level actions (bids, budgets, new creative)Key takeaways:Your ROAS target should be backed into through incrementality math and unit economics — not vibes"4 is not necessarily better than 3" — if 3 is the right number based on your COGS and incrementality, targeting 4 leaves volume on the tableOver-efficiency is a symptom of underspend, not a badge of honorGood data in = good decisions out. The system is only as strong as your cost data, audience segmentation, and incrementality testingShow Notes:See how their guarantees work at https://redstag.com/Explore the Prophit Engine: https://commonthreadco.com/pages/prophit-engineThe Ecommerce Playbook mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have
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