Still in the Fight
Art Freedman, Mike Costello & Rob Feiler
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Still In The Fight is a podcast for leaders who believe the best lessons are earned on the front lines. Hosted by retail veterans Art Freedman, Mike Costello, and Rob Feiler, each episode features honest, unscripted conversations about leadership, culture, customer service, business growth, and building great teams. The show offers practical ideas, real stories, and actionable insights for anyone leading a retail store, business, or team.
Епізоди
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A Store Manager’s Path to Success 22.09.2026 2хвA Store Manager’s Path to Success -
S1 E3 (Short) The Decline of DIY Skills 01.10.2026 1хвS1 E3 (Short) The Decline of DIY Skills
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S1 E12 (Short) Developing Talent for Pro Sales 30.09.2026 1хвS1 E12 (Short) Developing Talent for Pro Sales
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S1 E10 (Short) Brand Promise - The Key to Success 28.09.2026S1 E10 (Short) Brand Promise - The Key to Success
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S1 E9 (Short) Vinny's Community Focus 27.09.2026 1хвS1 E9 (Short) Vinny's Community Focus
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S1 E8 (Short) Why Customer Feelings Matter More Than Policy 26.09.2026S1 E8 (Short) Why Customer Feelings Matter More Than Policy
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S1 E5 (Short) Business Readiness Score - A Tool for Consistent Feedback 25.09.2026S1 E5 (Short) Business Readiness Score - A Tool for Consistent Feedback
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S1 E4 (Short) Frictionless Shopping 24.09.2026S1 E4 (Short) Frictionless Shopping
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S1 E3 (Short) Embrace the No - Preparing Teams for the Fight 23.09.2026S1 E3 (Short) Embrace the No - Preparing Teams for the Fight
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S1 E2 (Short) Training New Staff Through Role Plays 22.09.2026S1 E2 (Short) Training New Staff Through Role Plays
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S2 E1 - Still in the Fight - Employee Appreciation 29.09.2026 33хвRetail Leadership Secrets: Real Employee Appreciation (No Pizza Parties Required)In this episode of Still in the Fight, host Art is joined by co-hosts Mike, Rob, and special guest Erica Fox (Senior Director of HR at Costello’s) to break down what genuine employee appreciation looks like on the front lines.Forget generic plaques and pizza parties—we’re talking about the everyday habits that make employees feel heard, valued, and motivated to stick around.What you’ll learn in this episode: • Why real appreciation starts with listening and follow-through • How store leaders can turn recognition into actual career growth pathways • The power of "Lollipop Moments" and personal touches in leadership • How to maintain culture and appreciation while scaling from 16 to 60+ locationsWhether you manage a single store or lead a massive team, tune in to discover how simple shifts in daily leadership can transform employee retention and company culture.👉 Subscribe for more front-line retail leadership lessons!#RetailLeadership #EmployeeAppreciation #Management #LeadershipDevelopment #StillInTheFight #HRLeadership
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Are You Winning? 21.09.2026 1хвAre You Winning?
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S1 E8 (Short) No Is Not An Option 21.09.2026S1 E8 (Short) No Is Not An Option
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S1 E10 (Short) The Burden and Blessing of Brand Representation 20.09.2026S1 E10 (Short) The Burden and Blessing of Brand Representation
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S1 E4 (Short) Sign Your Store - Train Your Staff 19.09.2026 1хвS1 E4 (Short) Sign Your Store - Train Your Staff
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S1 E9 (Short) The Mystery of Pro Sales 18.09.2026S1 E9 (Short) The Mystery of Pro Sales
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S1 E8 (Short) The Power of 'Yes' in Business 17.09.2026 1хвS1 E8 (Short) The Power of 'Yes' in Business
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S1 E11 (Short) Every Item Has a Home 16.09.2026S1 E11 (Short) Every Item Has a Home
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S1 E2 (Short) Why You're the Key to a New Employee's Success 14.09.2026S1 E2 (Short) Why You're the Key to a New Employee's Success
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S1 E9 (Short) The Secret to Driving Pro Sales 13.09.2026S1 E9 (Short) The Secret to Driving Pro Sales
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