INSEAD Knowledge Podcast

Recipe for Success 27.05.2026 38m

Passion and drive helped Rishi Naleendra achieve initial culinary success, but it was only when he learnt to trust his team and change himself that his restaurant climbed to the next level –Michelin recognition. In this episode of the INSEAD Knowledge Podcast, Professors Michael Jarrett and Andy Yap chat with Sri Lankan restaurateur Naleendra.Growing up in war-torn Sri Lanka, he went from a childhood dream to be a pilot to becoming the chef and owner behind noted Singapore restaurants Kotuwa and Cloudstreet.Naleendra recounts his bold decision to close down a successful bistro that had already achieved one Michelin star and how his singular vision won buy-in from an experienced team and demanding investors. Yet his passion and high standards had a negative side: high turnover and burnout of staff and a team culture built on fear rather than ownership.It was only when Covid-19 struck that he was forced to stop and reflect. An intervention by a trusted colleague made him confront an uncomfortable reality and come to realise that he needed to change both as a leader and a person. It was only by trusting those around him and creating the conditions for others to perform that he could ever hope to achieve two Michelin stars. A new-found leadership maturity helped him tackle the transition from running a small “mom and pop” business to leading a professional organisation. He now acts as the bridge between investors, creative talent and operational teams, and has to find ways to manage expectations and emotions on all sides.For Naleendra, the mark of a good leader ultimately comes down to one unglamorous word: practice. Not talent, title nor experience – but practice. The soft skills needed to speak honestly to investors, inspire loyalty in your team and hold your nerves under pressure are all habits that are built over time.His advice for the next generation: Don't wait for the position before you start behaving like a leader. Train for the role before anyone hands it to you, stay curious and never become too important to learn from the person next to you. Read the INSEAD Knowledge article.Explore more INSEAD Knowledge Podcasts.

Asia, AI and Career Reinvention 30.04.2026 33m

In the new edition of “The INSEAD Perspective: Spotlight on Asia” podcast series, Sameer Hasija, Dean of Asia at INSEAD, speaks with Winnie Jiang, Assistant Professor of Organisational Behaviour, about how organisations and individuals in Asia are changing the way they think about work, training and careers.In particular, Jiang identifies a fundamental shift from "institutionalised" to "uninstitutionalised" career transitions. Unlike the past, where career changes – such as moving from journalism to law or banking to baking – followed clear routes and required standard qualifications, today’s job landscape has been totally upended by AI and geopolitical uncertainty. This makes identifying "safe" next steps, or a stable career that can guarantee success nearly impossible, creating real anxiety. AI’s transformation of how skills are learned and a global reduction in entry-level hiring are further feeding a growing unease among many employees about their futures. For Jiang, the key to navigating this disruption is not to resist technology but to actively embrace experimentation. By becoming experts in specific AI tools, individuals don’t just increase company productivity, they can also enhance their own roles and add greater meaning to their work.The shift towards "uninstitutionalised" careers may offer another positive. In many of Asia’s collectivist and "face" cultures, where career choices have historically been tied to family pride and stability, current uncertainty may ironically liberate younger generations to pursue work that they find personally fulfilling. Schools like INSEAD have an important role to play in this transformation. It is their responsibility to help people and organisations turn technological disruption into an opportunity for professional growth that benefits both the firm and the individual.Read more at https://knowledge.insead.edu/career/ai-and-career-reinvention.Or watch the video: https://youtu.be/7Yg8O_wv60E.

Tariffs and Turmoil: Negotiating the New World Order 31.03.2026 34m

In the latest episode of “The INSEAD Perspective: Spotlight on Asia” podcast series, Sameer Hasija, Dean of Asia at INSEAD, sat down with Pushan Dutt, Professor of Economics and Political Science, to discuss how the new world order is creating a complex economic environment, where traditional business strategies are being upended by unpredictable political and technological shocks. As an expert in international trade, Dutt offers his insights on the impact of the fast-changing United States tariff policies for the Asian region. Ultimately, he advises firms to adopt a "wait and see" approach, suggesting that rash operational moves to counter temporary political swings could end up being a costly, and ultimately unnecessary, mistake. For him, a bigger concern is the massive investment by American and Chinese firms into AI, which could create a significant technological gap between those leaders and other countries. Organisations are historically slow to adapt, but firms in Asia need to fully understand the speed of exponential technological growth and the urgency of being prepared for the "gale of creative destruction" it will bring. In the same vein, countries like India and Indonesia need to overcome the slow pace of their bureaucratic democracies to become more agile and responsive. Whether it’s pivoting India’s IT sector to adapt to rapidly changing needs, or Indonesia’s efforts to move upstream in the nickel supply chain, speed is going to be key. With the prospect of an incoherent and uncertain future, at least for the short term, business leaders cannot afford to be delusional about "crises being opportunities". Instead, they need to make sure they have the slack, both in terms of finances and time, to make quick decisions in response to unexpected or unknown crises as and when they arrive. Note: This conversation was recorded before the start of the ongoing Middle East conflict.View a video of the discussion.Read the related INSEAD Knowledge article.

How Talent Can Thrive in an AI-Driven World 25.02.2026 40m

In this era of "permacrisis" and constant disruption, adaptability and resilience are vital traits that require collaboration and an increasing focus on human-centric skills. That’s the messaging to come out of the 2025 Global Talent Competitive Index (GTCI), an annual report that highlights the latest talent trends and offers insights into the current global talent landscape.For this episode of “The INSEAD Perspective: Spotlight on Asia” podcast series, Sameer Hasija, Dean of Asia at INSEAD, analyses the results and implications of the 11th edition of the GTCI through an APAC lens alongside two of its authors: L. Felipe Monteiro, Academic Director of the GTCI and Senior Affiliate Professor of Strategy, and Paul Evans, Emeritus Professor of Organisational Behaviour. Perhaps the most notable theme from the 2025 report is the shifting value of human capabilities, where soft human-centric skills are becoming just as vital as hard digital or technical skills. As AI handles increasingly complex technical tasks, Monteiro and Evans suggest that "generalist adaptive skills" – including leadership, innovation, creativity and entrepreneurship – will increasingly take centre stage.Reflecting on the high ranking of certain countries such as Singapore, Switzerland and the Nordic nations, Evans points to the strength of their integrated ecosystems, where government, business, educational institutions and labour organisations work together to solve problems using a forward-looking approach. He warns that without this deep ecosystem collaboration and a long-term vision, even technologically advanced nations may struggle to implement the systemic changes required to thrive in today’s disrupted global economy.That potential danger is highlighted in a concerning trend identified in the report, where several upper-middle-income countries, such as Malaysia, Brazil and Mexico, appear to have reached a "talent plateau" or “trap". Despite making good headway in the earlier stages of their development, these countries have seen their progress stall as they find themselves squeezed between high-innovating top-tier countries and lower-income countries with cost advantages. Levels of optimism for the future were mixed among the three speakers.However, they agreed that greater collaboration, an increased emphasis on lifelong education and the ability of individuals to learn and adjust on the job will be vital if countries and companies hope to successfully navigate the uncertain waters of the next five years – and beyond.

How Family Businesses in Asia Are Adapting to a Changing World 27.01.2026 33m

Family-owned enterprises are the cornerstone of Asia’s economy, contributing roughly 70 percent of GDP and employing over 60 percent of the workforce in some markets. Much more than just commercial entities, these firms are deeply embedded into the social fabric and are typically driven by long-term vision and entrepreneurial stewardship.In this edition of “The INSEAD Perspective: Spotlight on Asia” podcast series, Sameer Hasija, Dean of Asia at INSEAD, asks Bala Vissa, Professor of Entrepreneurship and Family Enterprise, for his thoughts on the status of family businesses in the region, the challenges that are currently reshaping their future and how family offices may be one solution to navigating these complexities. From bridging the success gap to tackling the rise of AI and ongoing digital transformation this wide- ranging conversation also explores how INSEAD is playing an important role in tackling this period of disruption and helping family businesses see it as an opportunity. Through workshops and programmes, INSEAD is connecting family firms to private equity and allowing both sides to better understand how they can work together to foster resilient growth and long-term success in today's rapidly changing global environment.

Learning to Lead as a New Manager 18.12.2025 23m

You’ve just been promoted to a manager. Now what? The truth is that new managers hardly receive formal training before taking on their roles. Instead of hitting the ground running, most of them try to figure out how to lead as they go along, says Vibha Gaba, The Berghmans Lhoist Chaired Professor of Entrepreneurial Leadership and Professor of Entrepreneurship at INSEAD.In this podcast, Gaba takes a deep dive into leading, especially for first-time managers. Being a leader in the contemporary workplace clearly requires new competencies; technical expertise alone is no longer enough. As the director of INSEAD’s “Learning to Lead” executive programme, Gaba has been training executives, complementing their existing technical chops with people management skills – from how to assign tasks to the right team members to coaching people and managing conflicts.

The Rise of the “Pod Shop” 24.11.2025 22m

In this episode, Ben Charoenwong, Associate Professor of Finance at INSEAD and former pod shop veteran, discusses his case on Millennium Partners, and looks at how their adoption of the “pod shop” model has allowed the firm to become one of the most successful hedge funds in the world.As well as exploring the strengths of this plug-and-play approach, Charoenwong highlights the fact that this model has now been adopted by many hedge funds and is impacting the broader financial services industry. Private banks and asset managers are among those taking a similar structural approach, where independent advisory teams are managed under a large organisational umbrella that handles compliance, technology and other functions.However, while the model has brought great success, it also carries inherent risks. Charoenwong raises concerns about market fragility due to the consolidation of trading power among a few key players. This concentration can lead to sudden and dramatic market movements, or “blips”, when a major pod is forced to liquidate positions, as observed in a recent event involving the Japanese yen.

Can Asia Benefit From the AI Boom? 30.10.2025 25m

Does artificial intelligence enable organisations to do things differently, or to do different things?In the first episode of the new podcast series “The INSEAD Perspective: Spotlight on Asia”, Sameer Hasija, Dean of Asia at INSEAD, speaks to Hyunjin Kim, INSEAD's Assistant Professor of Strategy, about arguably the most pressing topic affecting business and society today: The impact of AI on business and entrepreneurship. There's a spectrum of views about the impact of AI, but where its effect on entrepreneurship is concerned, few share the vantage point with Kim, whose research covers a cross-section of over 500 start-ups and their interactions with AI.Despite Asia’s relatively young population and drive, the “Asian Century” hasn’t come to fruition, notes Hasija. Kim remarks that the biggest challenges entrepreneurs face are access to capital and labour. AI can reduce these frictions and help build more capital- and labour-efficient businesses, bringing new opportunities to the region.

Can AI Help Build Smarter Humans? 30.09.2025 45m

In a special episode of the INSEAD Knowledge podcast, we shine a spotlight on a sister podcast series, The Age of Intelligence. Hosted by Theodoros Evgeniou, Professor of Technology and Business at INSEAD, and Tim Gordon, co-founder of Best Practice AI, the series features insightful conversations with notable guests from a range of different fields. Its aim is to look at how AI is rebalancing our world – from disrupting national powers and influencing business competitiveness to impacting individual lives. In this episode, Evgeniou and Gordon speak with computer scientist and MIT professor Pattie Maes. Their discussion centres on Maes’ pioneering work in AI and her unique perspective that technology should be used to augment human intelligence, not replace it.

The Start-Up That Survived the "Kill Zone" 28.08.2025 24m

The "kill zone" refers to the space near a tech giant’s core business where start-ups risk being copied or crushed simply for getting too close. But what if survival were possible?In this episode, Associate Professor of Strategy Michaël Bikard walks us through a case that begins with a promising partnership between Airbnb and Sofar Sounds, but ends with the two companies going head to head.London-based start-up Sofar Sounds built its brand on intimate secret gigs in living rooms and other low-key spaces around the world. “It's all about human offline connections through music, bringing together people in a very intimate setting,” said Bikard. “There is some fairy dust there.” A partnership with Airbnb seemed like a perfect match. Airbnb would gain some of Sofar Sounds’ cool factor. Sofar Sounds could scale through Airbnb’s global reach. But the alliance didn’t last.A few months later, Airbnb came up with their own version of Sofar Sounds, Airbnb Concerts. It looked like the classic tech “kill zone” scenario. “At the time… it felt like they [Sofar Sounds] were gonna be eaten alive, frankly,” said Bikard. “And the interesting thing is that exactly the opposite happened.”

Impactful Communication for Leaders 28.07.2025 19m

In this podcast, Andy Yap, Associate Professor of Organisational Behaviour at INSEAD, discusses how leaders can inspire and empower others through communicatiion that appeals to both the head and the heart. It starts with listening. In today’s globalised workplace, leaders must communicate effectively with diverse groups. Doing this well starts with understanding the context and culture of your audience, which has as much to do with listening, observing and reading the room as speaking.He gives his take on a authenticity and discusses anticipatory stress. To get better at communicating, we need self-awareness, the space to make mistakes and honest feedback. Communication, as a skill, is well worth honing, he stressed, for it can be your sharpest edge.

How Nature Nudges Us to Eat Better 26.06.2025 27m

“People who eat healthily don’t have that much more willpower. They have just engineered their environment to avoid having to resist temptation.”Pierre Chandon, Professor of Marketing at INSEAD, challenges the idea that healthy eating is a matter of self-control. On the INSEAD Knowledge podcast, he explains how our surroundings – what we see, where we are and how food is framed – play a far greater role in shaping what we eat.Chandon explains that there are four ways food products claim to be healthy. Some brands say it’s because they have improved the nutritional properties of the food. They use labels like “enriched” if they have added “good” vitamins and minerals or “diet” if they have removed “bad” sugar and fat. These are the traditional, nutrition-based ways to be healthy.Other food products claim to be healthy “by nature”. These brands claim they have preserved the food's natural characteristics by either not adding anything “bad” (these includes claims such as “clean” or “free from” additives or hormones) or by not removing anything “good” (these includes claims such as “whole” or “organic”).“Consumers are less and less interested in the nutritional approach,” says Chandon. Rather, they now favour foods that are healthy by nature.In a series of studies with his co-author Maria Langlois, he found that nature itself can nudge people towards better choices. When participants walked in a park rather than through city streets, they picked fruit over unhealthy snacks. Even just looking at pictures of green landscapes had a similar effect. “A natural view makes people more willing to trade off taste and diet for natural healthy food,” he says.He also points to a disconnect between how brands talk about health and what consumers actually want. For instance, his research with Romain Cadario shows that in France, labels on cereal packages align with local preferences. However, in the United States, companies miss key signals. “It’s not enough to say I’m healthy,” he says. “You have to be healthy in the right way.”

Tailoring Strategy to Local Needs 29.05.2025 34m

Companies looking to succeed in emerging markets must listen to local needs and tailor their proposition accordingly.That’s the message from Affiliate Professor of Strategy Lite Nartey and digital financial services expert Bruno Akpaka in this INSEAD Knowledge podcast, which examines how mobile payments system Mobile Money was successfully introduced in Ghana.Akpaka, who oversaw the launch of Mobile Money in 2009 as mobile telecom firm MTN’s general manager for Western Central Africa, explains how the company took the time to speak to all stakeholders involved. Alongside banks and regulators, the MTN sent representatives out to speak directly with market traders and their customers, many of whom had never previously had access to financial services.This led MTN to eschew the traditional banking route in favour of a distribution model that brought the service to unbanked consumers through a network of agents. This allowed the company to customise their proposition and develop a product that met the needs of local consumers, offering them convenience, security and simplicity.What started out as a project with financial inclusion goals, has since evolved into a comprehensive financial system. By the end of 2024, Mobile Money had more than 17.2 million users in Ghana – approximately half the total population.While such a tailored approach might seem obvious, Professor Nartey highlights how many global firms still try to apply strategies from developed markets without fully understanding local contexts. As the Mobile Money case shows, each market has its own challenges – and requires its own tailored solution.

Why Business Scandals Keep Happening 30.04.2025 29m

What’s common across the Boeing 737 MAX debacle, the 1MDB financial scandal and America’s opioid crisis? They are all illustrations of how business leaders, in pursuit of performance, neglected and undermined progress – specifically fairness, well-being and sustainability.With each such scandal, trust in business frays. While one may blame specific firms and leaders, too much is amiss in modern business to solely blame the actors, says INSEAD Professor of Strategy and Management Subi Rangan in this podcast. Business theory and business education also warrant careful scrutiny and correction.

The Value Of Shared Dreams 26.03.2025 26m

Can dreaming really help solve waking problems? And could a specific form of dream analysis help an organisation better achieve shared goals and objectives? In this INSEAD Knowledge podcast, Susan Long, Emeritus Professor at the National Institute of Organization Dynamics Australia and Michael Jarrett, Professor of Management at INSEAD offer their perspective on the value of social dreaming for firms.The roots of social dreaming can be traced back to World War II, and German journalist, Charlotte Beradt's documentation of dreams during the Nazi era. Inspired by her findings, British psychoanalyst Gordon Lawrence developed the concept of social dreaming as a structured method for exploring the unconscious dynamics operating within contemporary social groups.This method moves beyond the traditional view of dreams as purely personal experiences. While individual dreams often address personal wishes and daily events, social dreaming suggests that groups of people, interconnected within a social system, also collectively dream about issues, desires and problems relevant to the group as a whole.The conversation goes on to explore the practicalities of running a social dreaming session – from the importance of the Matrix to the role of the host in leading the group through the dream reflection dialogue.Citing real life examples, Long and Jarrett explain how they have both used social dreaming to work with firms to identify and address the unconscious concerns and emotions that influence behaviour and decision-making. In this way, social dreaming can offer deeper insights into shared concerns. This allows for improved communication, collaboration and a more comprehensive understanding of the complex dynamics at play within groups.Further reading:The Third Reich of Dreams: The Nightmares of a Nation, Charlotte Beradt.Introduction to Social Dreaming: Transforming Thinking, W. Gordon Lawrence.Social Dreaming: Philosophy, Research, Theory and Practice, Susan Long and Julian Manley (eds.).

Putting Customers at the Heart of Your Business 19.02.2025 29m

For the longest time, businesses have embraced a “product selling” playbook. Typically, this means having a supplier with a product to sell and a customer to persuade to purchase that product based on the price and perceived value.However, in an increasingly challenging business environment where disruption is the norm, such a transactional approach is no longer fit for purpose. In this INSEAD Knowledge podcast, Christoph Senn, Adjunct Professor of Marketing at INSEAD, and Mehak Gandhi, Head of Research at Valuecreator, discuss an alternative approach to working with your customers, one that involves a deeper partnership and a greater understanding of their client's needs. An approach they've outlined in their new book, Triple Fit Strategy: How to Build Lasting Customer Relationships and Boost Growth. You can access more tools about the framework and get further information about the book here.

Change Management: How Leaders Can Tip the Scales 23.01.2025 21m

In a dynamic business environment, leaders often need to implement new strategic initiatives – from new business models to new technologies or workflows. But change is never easy. The success of new initiatives depends on whether leaders win the support of actors within the organisation.In other words, it is a matter of influence. In this podcast with Vibha Gaba, the Berghmans Lhoist Chaired Professor of Entrepreneurial Leadership at INSEAD, discusses the forces at play when leaders try to drive change. To build support for their strategic initiatives, leaders must understand how support and resistance spread within the organisation's networks.

Making a Good Exit 17.12.2024 30m

Despite millions retiring annually, the topic remains taboo for many employers and employees. Every year, millions leave the workforce, yet discussions about this common rite of passage are often avoided.This INSEAD Knowledge podcast features Graham Ward, Adjunct Professor of Organisational Behaviour and Isabel Lebbe, Partner in the Investment Management practice of Arendt & Medernach, discussing the often-neglected issue of retirement.Drawing on years of research in this field, the pair highlight the significant impact that retirement can have on both individuals and the organisations they leave behind. They point out that retirement should not merely be seen an event but is, in fact, a complex process that requires careful consideration and planning from both sides. Ward and Lebbe argue that with an ageing population, changing demographics also mean firms need to stop viewing retirement as an end. Instead, they must view it as a valuable opportunity to maintain relationships and leverage the experience of retiring employees to ensure a positive experience for all involved. Read more: https://knowledge.insead.edu/career/talk-about-making-good-exit

How to Dismantle Hierarchies in Teams 26.11.2024 28m

Rigid hierarchical team designs seem to have fallen out of favour with many contemporary organisations. But making the switch to a decentralised approach, where authority is more evenly distributed between team members instead of concentrated among a few senior leaders, is by no means easy.In this podcast, Michael Y. Lee, Assistant Professor of Organisational Behaviour at INSEAD, explains the difficulties of dismantling organisational hierarchies. He unpacks the reasons why firms can fail in their bids to jettison hierarchies and suggests two key practices they can adopt to set themselves up for success.

Storytelling for Leaders 30.09.2024 30m

Everyone loves a good story. But storytelling is way more powerful when leaders employ it effectively, according to Manfred Kets de Vries, Distinguished Clinical Professor of Leadership Development and Organisational Change at INSEAD and the Raoul de Vitry d'Avaucourt Chaired Professor of Leadership Development, Emeritus.In this podcast, Kets de Vries, who authored the book Storytelling for Leaders, discusses the power of storytelling and how leaders can employ storytelling effectively. More importantly, he explains how storytelling can create tipping points – not only to change others but leaders themselves.