Public Sector Executive Podcast

Episodes

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  Ep 84. AI in Governance 19.10.2026 44m

  The integration of artificial intelligence (AI) has sparked a significant debate about its implications for decision-making. In our latest podcast episode, we bring together a panel of experts to discuss how AI is transforming the way public sector decisions are made, and the ethical concerns that arise from this shift.As AI technologies become increasingly prevalent, one of the core questions we explore is the balance between AI-assisted decision-making and the necessity of human judgement. Emma M. Escott, Senior AI Delivery Manager for the Welsh Local Government Association, posits that while AI can help mitigate biases inherent in human decision-making, it is crucial that humans remain at the helm of important decisions. This sentiment is echoed by Gregory Jones, Alderman Ambar for the City of London, who stresses that accountability must always lie with human decision-makers, especially in high-stakes situations.Our panel also delves into the quality of data that feeds AI systems. Poor data quality can lead to flawed outcomes, and the experts highlight the importance of understanding the context and assumptions behind the data used in AI algorithms. As Richard Sandiford, Head of Governance and Monitoring Officer for Southdowns National Park Authority, notes, AI should be viewed as an assistant that enhances human decision-making rather than a replacement for it.Public perception of AI is another critical theme in this episode. Amy Carmichael, Public Services Research Lead at the Ada Lovelace Institute, shares findings from a recent poll indicating that a significant portion of the UK public is uncomfortable with AI systems making decisions that affect their lives. This raises important questions about transparency and explainability in AI systems, which our experts agree are essential to building trust with the public.The discussion also touches on the potential barriers that AI can create in accessing public services, particularly for vulnerable groups. Sabjit Bakshi, Digital Best Practice Manager for the London Office of Technology and Innovation, emphasizes that while AI can streamline processes, it also risks alienating those who may lack the digital literacy or resources to navigate these systems effectively.As we look to the future, our panel urges public sector organisations to approach AI with caution, ensuring that ethical considerations, data governance, and the human element are always prioritised. The conversation serves as a reminder that while technology can enhance efficiency, it should never come at the cost of accountability and fairness in public service delivery. Hosted on Acast. See acast.com/privacy for more information.
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  Ep 83. Housing Inequality 18.09.2026 37m

  In Episode 83 of the Public Sector Executive Podcast, we examine the pressing issue of housing inequality in the UK, a topic that resonates deeply with communities across the nation. Our expert panel, comprising urban planners, housing researchers, and community advocates, sheds light on the multifaceted drivers of this crisis and explores potential pathways to equitable housing policy.The discussion begins with an examination of the key drivers of housing inequality, highlighting tourism's significant impact on local housing markets. Lorayne Wall from Friends of the Lake District explains how demand for second homes and holiday lets has distorted the housing stock, making it increasingly inaccessible to local residents. Christina Georgiadou echoes this sentiment, emphasising the need to move beyond quantitative measures and recognise the lived experiences of people affected by housing policies.As the conversation unfolds, the panellists stress the importance of community and social infrastructure in addressing housing inequality. Dr. Miriam Burke points out that housing is not merely about bricks and mortar; it encompasses the social fabric of neighbourhoods, including parks, community centres, and the relationships that foster a sense of belonging. The episode underscores the need for inclusive, participatory planning processes, with calls for greater engagement with community voices in shaping housing policies.The episode also tackles the challenges posed by the private rented sector, where rising rents and limited availability are pushing more households into precarious living situations. Steve Lafrati highlights the rental market's complexities, noting that many people who once accessed social housing are now forced into private rentals because affordable options are scarce.As the conversation continues, the panel discusses the potential for policy reforms to address these issues, advocating for a more needs-led housing strategy that prioritises the voices of vulnerable populations. The conversation touches on the need for mandatory impact assessments to ensure that housing policies do not disproportionately affect those with protected characteristics.In conclusion, this episode provides a comprehensive overview of the current state of housing inequality in the UK and the urgent need for systemic change. By listening to our expert panel, you will gain a deeper understanding of the complexities of housing access and the critical importance of community engagement in shaping effective housing policies. Tune in to explore how we can work towards a more equitable future for all. Hosted on Acast. See acast.com/privacy for more information.
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  Ep 82. Land and Leverage 19.08.2026 47m

  In this episode of the National Health Executive Podcast, we delve into the critical role of public land in addressing some of the most pressing challenges facing our communities today, particularly the housing crisis. With a panel of experts including Holly Lewis, Eleanor Harris, Stephen O'Malley, and Maurice Lange, we explore how public sector organisations can better leverage their land assets to deliver long-term community benefits.Public land is often seen as a powerful yet underutilised asset. In a time when housing shortages, infrastructure demands, and fiscal constraints are at the forefront of public discourse, the conversation shifts from "What land do we own?" to "How can we leverage this land for genuine public good?" The panel discusses innovative models for land assembly, disposal, and retention, emphasising the importance of a holistic view that integrates various land interests and community needs.One of the key themes that emerged from the discussion is the tension between short-term financial returns and long-term community value. As Stephen O'Malley points out, public authorities must consider land use in concert with wider land interests to create sustainable neighbourhoods that endure over time. This holistic approach not only enhances the quality of life for residents but also addresses critical issues like climate resilience and infrastructure planning.Eleanor Harris highlights the importance of community assets that complement housing, such as parks and communal facilities. As we move towards smaller housing units for affordability, it becomes crucial to ensure that communities have access to essential services and green spaces. The panel emphasises that community engagement is vital in shaping land use decisions, ensuring that local voices are heard and that developments truly reflect the needs of residents.Moreover, the episode explores valuable lessons from international examples, particularly how other countries manage public land acquisition and development. The panel discusses systems like preemption rights and land readjustment, which allow public authorities to take a more proactive role in land management.As we conclude the episode, one message resonates clearly: the housing crisis will be solved by people, or it won't be solved at all. By fostering authentic community engagement and prioritising long-term public good over short-term gains, we can unlock the potential of public land to create vibrant, inclusive, and sustainable communities. Hosted on Acast. See acast.com/privacy for more information.
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  Ep 81. The Impact of Local Government Reorganisation, with System C 29.07.2026 52m

  In this episode of the Public Sector Executive podcast, we delve into the significant restructuring of local government in England, an initiative that is reshaping the landscape of public services as we know them. With nearly 200 councils merging, splitting, or transitioning into new regional structures, the implications for local governance are profound, particularly for the most vulnerable members of society. Our guests, Mark Scott, Chief Operating Officer at System C, and Paul Robinson, Director of Enabler Services at Westmorland and Furness Council, share their insights from the frontlines of this monumental change. They discuss the challenges that come with local government reorganisation, particularly in maintaining service continuity and safeguarding vulnerable citizens during this transition.Mark highlights the importance of technology in ensuring a smooth transition, stating that keeping the "lights on" and maintaining service integrity is paramount. The discussion touches upon the need for robust data management systems that can track and protect sensitive information throughout the reorganisation process. Paul emphasises the human element, sharing his experiences of leading the ICT work stream through one of the most complex transformations in recent UK local government history.As they navigate through the intricacies of merging services and processes, both guests underscore the necessity of effective leadership and collaboration. They advocate for early planning and the establishment of non-negotiables to ensure that no records are lost and that all systems remain secure and operational throughout the change.The episode also addresses the potential distractions that local government reorganisation can pose to day-to-day service delivery. Mark and Paul discuss strategies for maintaining performance while managing significant organisational change, stressing the importance of having a clear division between business as usual and the change programme.Listeners will gain valuable insights into the practicalities of local government reorganisation, the role of technology in facilitating these changes, and the critical importance of investing in the people who deliver these services. This conversation serves as a crucial resource for local authority leaders currently facing similar challenges, providing them with the knowledge and tools necessary to navigate this transformative period effectively. Hosted on Acast. See acast.com/privacy for more information.
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  Ep 80. Social Housing Decarbonisation 19.06.2026 30m

  In the latest episode of the Public Sector Executive podcast, we delve into the urgent challenge of decarbonisation in social housing, a topic that has become increasingly critical in the face of climate change and rising fuel poverty. The panel of expert guests includes Simon Myers, Executive Member for Housing at North Yorkshire Council, Steve Evans, Cabinet Member for City Housing at Wolverhampton Council, and Kate Atherton, Policy Officer for the National Housing Federation. Together, they explore the multifaceted approach required to create warmer, healthier, and more affordable homes across the UK.The discussion begins with an overview of the current landscape of social housing and the imperative for decarbonisation. As Kate Atherton highlights, funding certainty is paramount. Housing associations require stable capital grants to effectively plan and implement decarbonisation projects. The panel emphasises the need for the government to confirm funding streams, such as the Warm Home Social Housing Fund, to enable housing associations to meet their targets.Simon Myers shares insights from North Yorkshire, where the council has successfully secured £22 million for retrofitting projects. He discusses the challenges of merging different housing teams and managing the regulatory landscape while also addressing the affordability gap in housing. The importance of skilled workers in the supply chain is underscored, with both Simon and Kate recognising the potential for job creation in this sector.Public perception plays a crucial role in the acceptance of greener housing designs. The panel discusses strategies to engage communities and demonstrate the benefits of retrofitting. They acknowledge that while some residents may resist change, educating them about the advantages of energy-efficient homes is essential. Case studies of successful retrofitting projects serve as powerful testimonials to the positive impact of these initiatives.As the conversation unfolds, it becomes clear that balancing the needs of tenants with the goals of decarbonisation is a complex task. The panel discusses the importance of aligning interventions with planned maintenance work to minimise disruption for tenants. They also address the broader energy reforms that may inadvertently increase fuel bills for vulnerable households.The episode concludes with a call to action for continued collaboration among housing providers, local authorities, and the government. Sharing knowledge and experiences will be vital in overcoming the challenges ahead. With ambitious targets set for retrofitting homes, the panel remains optimistic about the future of social housing in the UK.This episode is a must-listen for anyone interested in the intersection of housing, sustainability, and social equity. Tune in to gain valuable insights and learn how we can work together to create a greener future for all. Hosted on Acast. See acast.com/privacy for more information.
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  Ep 79. Social Care at Capacity 18.05.2026 44m

  In episode 79 of the Public Sector Executive podcast, we tackled the critical challenges facing social care services in the UK, a sector grappling with rising demand, tightening budgets, and a workforce crisis. Experts including Ian Turner, OBE, Hulya Mustafa, Lee Rickles, and Jane Brightman, shed light on the structural and financial pressures that are impacting service delivery and the well-being of service users.As Ian Turner highlights, the landscape of social care has evolved dramatically over the past few decades, shifting from a focus on physical disabilities to a predominant need for support for individuals with complex conditions such as dementia. This shift necessitates a new approach to care that integrates prevention and innovation, particularly through digital technology.Jane Brightman discusses the workforce challenges that have emerged, especially with international recruitment becoming increasingly difficult. The social care workforce, largely comprised of women aged 45 and over, faces unique challenges that must be addressed to ensure they are supported and adequately compensated for their vital work.The conversation also delves into the role of digital innovation in transforming social care. Hulya Mustafa emphasises that while technology is not a panacea, it offers substantial opportunities to enhance service delivery and improve user outcomes. The integration of digital records and the use of technology for proactive care, such as falls prevention systems, are just a few examples of how the sector can evolve.However, the panel acknowledges that financial pressures are significant, with social care often receiving less funding compared to the NHS. Lee Rickles points out that this disparity creates a challenging environment for providers who are expected to implement new technologies and deliver quality care without adequate resources.As the discussion progresses, the panel underscores the importance of collaboration between health and social care sectors. By working together, they can create a more cohesive system that focuses on the needs of individuals, rather than operating in silos. This holistic approach is essential for addressing the complexities of care and ensuring that service users receive the support they need.In conclusion, this episode offers invaluable insights into the current state of social care in the UK and the urgent need for reform. The panel's collective expertise provides a roadmap for moving from survival to sustainability, highlighting the crucial role of government support, workforce development, and digital innovation in shaping the future of social care.  Hosted on Acast. See acast.com/privacy for more information.
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  Ep 78. Mental Health and Youth Services 16.04.2026 43m

  Young people are increasingly facing unprecedented pressures. Thanks to this, the conversation around mental health and youth services has never been more crucial. From the cost of living crisis to the pervasive influence of social media, today’s youth are navigating challenges that can severely impact their mental well-being. In the latest episode of the Public Sector Executive podcast, we delve into these pressing issues, exploring how public sector support can be reformed to better cater to the needs of young minds.One of the key topics discussed is the potential ban on social media for under-16s, inspired by recent initiatives in Australia. While some argue that such a ban could mitigate the negative effects of social media, others highlight the importance of teaching children to navigate the online world responsibly. The panelists emphasise that a complete ban may not be the solution, as it could lead to children finding alternative ways to access these platforms, thus creating a false sense of security.The role of parents in guiding their children through the complexities of the digital landscape is another focal point of the discussion. With many parents feeling overwhelmed by technology, it’s essential to foster an environment where open conversations about online safety can take place. Educating parents about the potential dangers and how to monitor their children's online activity is vital in ensuring a safer experience for young users.Cyberbullying remains a significant concern, with the panel agreeing that banning social media won’t eliminate the issue. Instead, a more holistic approach is needed—one that recognises the blurred lines between online and offline interactions. Schools, families, and communities must work together to create a supportive environment where young people feel safe to discuss their experiences and seek help.Early intervention strategies are highlighted as crucial in addressing mental health issues before they escalate. The panel argues for a more integrated approach to youth services, advocating for a system that prioritises long-term support over short-term fixes. By investing in early help services and fostering trusted relationships between young people and adults, we can create a foundation for healthier futures.As we conclude this episode, it becomes clear that addressing youth mental health requires a collective effort. By rethinking our approach to mental health services, prioritising education, and fostering open dialogue, we can better support our young people in navigating the complexities of their lives. Tune in to hear more insights from our expert panel and join the conversation around this vital topic. Hosted on Acast. See acast.com/privacy for more information.
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  Ep 77. Libraries, Leisure and Loss 16.03.2026 42m

  In an age where digital services are becoming the norm, the importance of civic infrastructure has never been more pronounced. In the latest episode of the PSE Podcast, guests delved into the critical role that libraries and other public spaces play in fostering community health, education, and social cohesion.The expert panel, featuring Sharon Sanders from the City of Bradford Metropolitan District Council, Ian Moore from Libraries Connected, and Ian Varra from Vision Redbridge Culture and Leisure, discusses how these spaces have evolved to meet the needs of diverse populations.One of the key themes of the episode is the concept of libraries as trusted spaces within communities. As more services move online, many residents still rely on physical locations to access essential services. Sharon Sanders emphasises that libraries are crucial for digital inclusion, providing a safe environment where individuals can seek support without feeling judged. This is especially vital for those who may not have access to technology or the internet at home.The discussion also highlights the innovative models that councils are adopting to sustain and reimagine public spaces. Ian Moore points out that libraries are transforming into inclusive community hubs, focusing on literacy, digital access, and wellbeing. By integrating various services, libraries can serve as a one-stop shop for residents, offering everything from employment support to cultural activities.Moreover, the panel addresses the importance of collaboration between local authorities and community organisations. Ian Varra shares insights on how his organisation has worked to break down silos, creating a more integrated approach to service delivery. This collaboration is essential for ensuring that resources are allocated effectively, particularly in times of financial pressure.As the conversation unfolds, the panellists explore the concept of social value in procurement. They argue that understanding the broader impact of libraries and community services is crucial for securing funding and support. By articulating the value these spaces bring to the community, stakeholders can advocate for sustainable investment in civic infrastructure.Ultimately, this episode serves as a reminder that libraries and public spaces are not just about books; they are vital community resources that promote social inclusion, digital access, and overall wellbeing. As we navigate the challenges of modern society, it is essential to recognise and support the evolving role of these spaces in our communities. Hosted on Acast. See acast.com/privacy for more information.
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  Ep 76. AI and Machine Learning 18.02.2026 34m

  In an era where technology is rapidly evolving, public services in the UK are not left behind. The latest podcast episode delves into the transformative power of artificial intelligence and how it is redefining service delivery across local councils. With the potential to save up to £45 billion annually, AI is emerging as a critical tool for enhancing efficiency and effectiveness in public services.Our expert panel, comprising leaders from various councils and organisations, discusses the myriad benefits that AI brings to the table. From smart chatbots that streamline customer interactions to automated administrative processes that reduce the burden on social workers, the applications of AI are vast and varied. Vic Pool, Executive Portfolio Holder for Transformation at West Berkshire Council, shares a compelling example of how AI has improved the efficiency of social care by automating the retrieval of legislative updates. This innovation allows social workers to focus more on client care rather than administrative tasks, ultimately enhancing service delivery.However, the discussion does not shy away from the challenges associated with AI adoption. Risks such as data security, bias, and the ethical implications of using AI in decision-making are critically examined. Tim Spiers from Cambridge County Council highlights the importance of managing these risks while embracing the opportunities that AI presents. The panel stresses the need for transparency and proper training to ensure that staff are equipped to use AI responsibly.Moreover, the conversation touches on the need for local governments to invest wisely in technology. With budgets often stretched thin, identifying the right tools that can deliver quick wins is essential. David Terrar of the Tech Industry Forum emphasises the importance of foundational technologies and processes over flashy new tools. This pragmatic approach is crucial for councils looking to maximise their investments in AI.As the episode unfolds, listeners are encouraged to consider the broader implications of AI in public services. The discussion highlights the potential for AI to not only improve efficiency but also to enhance the human element of service delivery. By freeing up staff from mundane tasks, AI can enable a shift from administration to care, ultimately benefiting the communities served.In conclusion, this episode is a must-listen for anyone interested in the intersection of technology and public service. It offers valuable insights into how AI can be harnessed to create a more efficient, effective, and responsive public sector.  Hosted on Acast. See acast.com/privacy for more information.
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  Ep 75. EV Infrastructure 22.01.2026 29m

  In the latest episode of the Public Sector Executive Podcast, experts delve into the world of electric vehicles.If you want to learn more about how EV infrastructure can be rolled out more successfully across the country, listen to episode 75 of the PSE Podcast now! Hosted on Acast. See acast.com/privacy for more information.
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  Ep 74. Kate Hand - London Councils 27.11.2025 15m

  In the latest episode, we explore the critical topic of climate financing with Kate Hand, Head of Climate Change at London Councils, who delivered an inspiring keynote at the Greening the Public Sector event. With a staggering £35 billion pipeline of projects, London is leading the way in developing innovative strategies to tackle climate change at the local level.Kate highlights the evolution of local climate financing over the past five years, detailing how boroughs have come together to create a robust framework for attracting investment. By understanding the assets under their control and identifying essential projects, councils are now in a position to tell a compelling story about their ambitions for a sustainable future.One of the key takeaways from Kate's insights is the importance of collaboration among boroughs. For the first time, councils can see all the projects in their neighbouring boroughs, fostering a spirit of shared learning and cooperation. This collaborative approach is vital for accelerating progress and ensuring that resources are used efficiently.Kate also discusses the need for long-term delivery models that can adapt to the evolving climate landscape. The shift from a net zero projects pipeline to a green growth pipeline exemplifies this approach, as it integrates climate initiatives into broader growth strategies. By focusing on delivering tangible benefits for communities, councils can garner the support and buy-in needed for successful climate action.Moreover, the episode addresses the financial realities that boroughs face, with many struggling to balance their budgets while investing in climate action. Kate emphasises the need for innovative financing solutions, such as aggregating smaller projects into larger portfolios that can attract investment. This strategy not only secures funding but also generates returns that can be reinvested into essential services.As we move forward, the conversation around climate financing must include diverse stakeholders, from climate officers to finance directors. By clarifying responsibilities and fostering collaboration, London can create a cohesive strategy that addresses both immediate needs and long-term sustainability goals.Tune in to this episode to hear more about how London Councils is navigating the complexities of climate financing and leading the charge towards a greener future. Hosted on Acast. See acast.com/privacy for more information.
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  Ep 73. AI and Machine Learning 03.10.2025 33m

  In this enlightening episode, we explore the transformative impact of AI and Machine Learning on public services in the UK. Hosted by Tanya Arnold, we explore how these technologies are transforming service delivery, improving efficiency, and generating substantial savings for local councils. Join our expert panel as they discuss the benefits, risks, and ethical considerations surrounding the adoption of AI in public sector operations. Hosted on Acast. See acast.com/privacy for more information.
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  Ep 72. Educate to Deliver 03.09.2025 28m

  In the fast-paced world of technology, the question arises: are we keeping our workforce equipped with the necessary digital skills? In the latest episode of the Public Sector Executive Podcast, a panel of experts tackled this pressing issue, discussing the importance of digital transformation in public services and the strategies needed to ensure staff are not left behind.The conversation featured prominent voices including Hillary Reid from Ayrshire College, Sarah Chamberlain from BCP Council, Laura Cooper from Norfolk County Council, and Penny Syddall from Dorset Council. Together, they explored how digital skills are crucial for successful transformation and how organisations can foster a culture of empowerment and inclusion.One of the key takeaways from the discussion was the role of 'digital champions' – individuals within organisations who possess the knowledge and experience to support their colleagues in navigating technology. Sarah Chamberlain highlighted the significance of these champions in demystifying technology, stating, 'Tech can be frightening to people. What we're really trying to do is make it a thing that belongs to all of us.' This approach aims to alleviate the anxiety often associated with digital tools and encourages a more collaborative atmosphere.The episode also addressed the importance of leadership in driving cultural change. Leaders must foster an environment where innovation and digital literacy are prioritised. As Penny Siddle pointed out, 'When we launched this project, we wondered if we would get pushback from services, but it helps frontline services do their role better.' By integrating digital skills training into everyday practices, organisations can enhance efficiency and improve service delivery.Moreover, the discussion touched upon the necessity of tailored training programmes that cater to the unique needs of staff. Laura Cooper emphasised the value of one-on-one support, stating, 'We take a very human first and empathetic approach to how we're working with our tech-terrified colleagues.' This personalised approach not only boosts confidence but also encourages employees to embrace new technologies rather than shy away from them.As we look to the future, the guests agreed that critical thinking will be an essential skill in navigating the digital landscape. With the rise of AI and automation, the ability to discern and question information will become increasingly important. This forward-thinking perspective is vital for ensuring that the workforce is not only skilled but also adaptable to the evolving demands of the digital age. Hosted on Acast. See acast.com/privacy for more information.
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  Ep 71. Delivering Public Service Using Technology 04.08.2025 6m

  In the latest episode, we address a pressing issue that affects many in Wales: the digital divide. This term refers to the gap between those who have access to digital technology and those who do not, whether due to choice or barriers. It’s a critical social justice and economic issue that has far-reaching implications for individuals and communities alike.The Welsh government has recognised the importance of tackling this divide, launching the Digital Strategy for Wales in March 2021. This strategy aims to create an inclusive digital society where everyone can benefit from the advantages that digital technology offers. Mission two of this strategy focuses on equipping individuals with the motivation, confidence, and basic digital skills necessary to navigate our increasingly digital world.Despite these efforts, a significant portion of the population remains digitally excluded. Recent data from the National Survey for Wales revealed that approximately 170,000 individuals aged 16 and over do not personally use the Internet. The reasons behind this exclusion are varied, ranging from lack of motivation and trust in online security to affordability issues related to devices and connectivity.We explore the concept of a minimum digital living standard, which serves as a benchmark for the essential digital goods, services, and skills required for individuals to fully engage in modern life. This standard is not merely about having Internet access; it encompasses a broader understanding of what it means to be digitally included in today’s society.One of the key takeaways from this episode is the necessity of a cross-sectoral approach to address the digital divide. It is not solely the responsibility of the government; collaboration among public, private, and third sectors is crucial. By working together, we can co-produce interventions that meet the diverse needs of the community. We also highlight pilot projects being undertaken in Wales to support residents in engaging with digital technology. These initiatives aim to align resources and training with the specific needs of individuals and households, ultimately enhancing their ability to participate in the digital world.As we conclude this episode, we invite listeners to reflect on the importance of inclusivity in our digital society. It is vital that we design services that cater to the wants and needs of individuals, ensuring that everyone has the opportunity to access and engage with essential services. Join us in embracing this challenge and striving towards a future where no one is left behind in the digital age. Hosted on Acast. See acast.com/privacy for more information.
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  Ep 70. Public Sector Estates 04.07.2025 26m

  In the face of climate change, the urgency for decarbonisation in public sector estates has never been more critical. With public sector estates producing over 9 million tonnes of CO2 annually, the journey towards achieving net zero by 2050 is a shared responsibility that demands immediate action and innovative solutions.In this panel discussion, experts from the NHS, local councils, and housing groups gathered to explore how local authorities can future-proof their estates through low carbon heating, energy efficiency retrofits, and the deployment of smart technologies. The conversation highlighted the vital role of funding, particularly through the public sector decarbonisation scheme, which has committed over £2 billion to support these initiatives.One of the standout projects discussed was the retrofitting of homes on the Dudley Fields Estate in Bloxwich. Adrian Andrew from Walsall Council shared insights into the comprehensive range of structural and environmental improvements being made to 85 units in collaboration with Walsall Housing Group. This project not only aims to bring older homes, some dating back to 1937, up to net zero standards but also serves as a model for future retrofitting efforts across the region.The challenges of retrofitting historic buildings were also a focal point of the discussion. Tricia Ayrton from Rochdale Borough Council proudly shared her experience with the renovation of Rochdale Town Hall, the first grade one listed building in the UK to install air source heat pumps. These efforts demonstrate that while technical challenges exist, ambitious projects can indeed be accomplished with the right planning and partnerships.As the conversation unfolded, the panellists emphasised the importance of communication and public engagement. Ensuring that residents understand the benefits of decarbonisation is crucial for garnering support and participation. The messaging around these initiatives must resonate with the community, highlighting not just environmental benefits but also the potential for reduced energy bills and improved living conditions.The panel concluded with key takeaways, stressing the need for a pragmatic approach to transitioning facilities into net zero. Janet Smith from the Royal Wolverhampton NHS Trust encapsulated this sentiment, advocating for a strategic plan that prioritises core facilities while considering the long-term sustainability of new builds.As we move forward in this critical journey towards decarbonisation, the insights shared by our panellists provide a roadmap for local authorities and organisations to follow. By embracing innovation, fostering partnerships, and engaging with the community, we can collectively work towards a more sustainable future for public sector estates. Hosted on Acast. See acast.com/privacy for more information.
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  Ep 69. AI Innovation 14.05.2025 29m

  Discover how artificial intelligence is revolutionising the public sector in our latest episode! Join a panel of experts as they discuss the challenges and opportunities AI presents for government services. Learn about the importance of data management, building trust, and ethical considerations in deploying AI solutions.  Hosted on Acast. See acast.com/privacy for more information.
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  Ep 68. Digital Inclusion 14.04.2025 30m

  In our latest episode, we tackle the critical issue of digital inclusion and the urgent need for equal access to technology in the UK. With over 11 million people digitally excluded, our expert panel discusses the challenges and innovative solutions being implemented to bridge this gap. Discover how local authorities and communities are working together to foster a more inclusive digital future.  Hosted on Acast. See acast.com/privacy for more information.
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  Ep 67. Navigating possession and eviction 13.03.2025 9m

  In the latest episode of the Public Sector Executive podcast, Nadeem Khan, a team leader at the housing charity Shelter joined host Dan Benn to discuss the critical issue of possession and eviction notices.With over a decade of experience, Nadeem shed light on the alarming rise in homelessness due to increasing housing costs and a shortage of affordable homes.Nadeem explained that possession and eviction are often the primary reasons people seek help from Shelter. He emphasised the emotional turmoil that accompanies these situations, with many clients feeling anxious, overwhelmed, and even angry as they face the prospect of losing their homes. Understanding the emotional impact is crucial for housing professionals, as it allows them to provide not just practical advice but also emotional support to clients.Throughout the discussion, Nadeem explored typical scenarios clients might face, such as receiving a notice from a landlord or dealing with rent arrears. Nadeem highlighted the importance of knowing one's rights and options in these situations. He provided insights into the steps professionals should take when advising clients, including fact-finding to assess the individual's circumstances and rights to emergency housing.A significant part of the conversation focuses on the distinction between possession and eviction. Nadeem clarified that while possession is a court ruling requiring a tenant to vacate their home, eviction occurs when the tenant does not leave by the specified date. This distinction is crucial, as it opens up avenues for negotiation and potential delays in the eviction process, allowing clients more time to find solutions.Emergency housing is another key topic discussed. Nadeem explained that local authorities provide emergency accommodation for those who are legally homeless, but the reality of this housing can often be stark. Many clients find themselves in cramped conditions, far from their support networks, which can exacerbate their already difficult situations. Hosted on Acast. See acast.com/privacy for more information.
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  Ep 66. The secrets to successful negotiation 24.02.2025 27m

  In today's fast-paced world, the ability to negotiate effectively is more crucial than ever. Whether you're in the public sector, private industry, or simply trying to strike a deal at home, the principles of negotiation remain the same. In our latest podcast episode, we have the privilege of hosting Andy Archibald, a senior consultant at Scotwork, who sheds light on the art and science of negotiation.Andy brings a wealth of experience, having worked across the energy and utility sectors, as well as at the City of Edinburgh Council. His insights into negotiation are not only practical but also transformative. One of the key highlights of our discussion is Scotwork's eight-step negotiation process, a tried-and-tested framework that can be applied across various negotiation contexts.Preparation, as Andy points out, is the cornerstone of effective negotiation. Without thorough preparation, negotiators risk entering discussions without a clear strategy, leading to unsatisfactory outcomes. Andy shares a compelling story of a group that focused too heavily on numbers during preparation, neglecting other crucial aspects of negotiation. His advice? Move beyond spreadsheets and consider all elements that could impact the negotiation process.As we look ahead to the implementation of the Procurement Act 2023, Andy highlights the significant changes it will bring to public sector negotiations. With increased flexibility and freedom, public sector negotiators must be equipped with the right skills and knowledge to maximise value in their deals. Andy's experience in the public sector and with public sector clients underscores the importance of investing in negotiation training to navigate these changes effectively.Throughout the episode, Andy provides invaluable tips on avoiding common pitfalls in negotiation, such as getting stuck in circular debates or making non-specific proposals. By focusing on constructive dialogue and clear, specific proposals, negotiators can steer discussions towards successful outcomes. Hosted on Acast. See acast.com/privacy for more information.
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  Ep 65. How to be secure in a hostile world 25.11.2024 20m

  The world is becoming an increasingly hostile place. With foreign nations often entering the headlines as they breach the cyber security of organisations, it is imperative that government continues to develop its cyber security capabilities.One of the best ways to go about doing this is by ensuring that systems are secure by design, and in order to learn more about this process, host Dan Benn spoke to cyber security expert George Bathurst. Over the course of more than thirty years, George’s career has taken him to some of the world’s biggest and most famous companies, and has recently seen him heading up Ministry of Defence’s transition to secure by design.George commented on the importance of following the secure by design model, saying:“For many years, we’ve seen projects that have just been getting started and they’ve already been hacked. The development servers and things like that have been breached and… whereas three months ago you had a month to respond to a new zero day bug being discovered, with AI now you’ve got just a few hours.”Moving on to what leaders can do to support secure by design development, George explained:“Everybody is responsible, but there’s a danger of that becoming meaningless because if everybody’s responsible, nobody’s responsible. Therefore, what management can do is identify the right people across the organisation – not just in the IT silo – who are responsible for certain types of security or making sure a project is delivered, and make sure that they understand and have the training to do that.”To learn more about the importance of secure by design in the modern world, listen to the latest episode of the Public Sector Executive podcast. Hosted on Acast. See acast.com/privacy for more information.