The Intelligence Age

Episodes

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  From Copilot Adoption to Copilot Fluency 03.11.2026 36m

  From Copilot Adoption to Copilot Fluency Full Show Notes: https://www.theintelligenceagepodcast.com/847 Mark Smith catches up with Cadie Kneip from Microsoft, a returning guest. Her focus has moved from getting people to adopt Copilot to building Copilot fluency, so using AI becomes automatic in daily work. They cover personal Copilot habits and resistance to AI. They also cover how agents are changing everyday workflows, which Microsoft tools to use for what, and what Cadie is looking forw...
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  AI, Indigenous Language Sovereignty, and Decolonizing Technology 27.10.2026 42m

  AI, Indigenous Language Sovereignty, and Decolonizing Technology Full Show Notes: https://www.theintelligenceagepodcast.com/846 In this conversation, Mark Smith speaks with Natasha MacDonald, an Inuit educator and Heritage Lab volunteer, about protecting Indigenous language and culture in the age of AI. Natasha explains how her community is using closed-loop technology, community vetting, and local control to preserve Inuktitut without handing data to big tech. We also discuss colonial la...
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  Microsoft AI, model routing, and the move toward portable workflows 20.10.2026 46m

  Microsoft AI, model routing, and the move toward portable workflows Full Show Notes: https://www.theintelligenceagepodcast.com/845 Mark Smith and Joris de Gruyter, who has spent four years deep in the Microsoft AI ecosystem, discuss where AI has become useful recently and where the rough edges remain. The conversation centers on model choice, vendor lock-in, local versus cloud inference, and how Markdown and open standards are becoming a portability layer for notes, skills, and AI workflows...
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  Te Reo Māori, translation, and using AI without losing human meaning 13.10.2026 42m

  Te Reo Māori, translation, and using AI without losing human meaning Full Show Notes: https://www.theintelligenceagepodcast.com/844 Mark Smith speaks with Tane Karamaina, a senior translator working across Te Reo Māori and English, about how language, culture, and AI intersect in real-world translation work. The conversation explores why translation is never just word-for-word substitution, how AI can support but not replace human judgment, and the risk of homogenizing dialects as language t...
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  AI, context, and New Zealand’s data center future 06.10.2026 37m

  AI, context, and New Zealand’s data center future Full Show Notes: https://www.theintelligenceagepodcast.com/843 Mark Smith speaks with Oliver Hartwich about how AI has changed since January, why agentic tools have become the real shift, and what that means for workflows, context, and cross-model collaboration. They also dig into New Zealand’s position in the global AI and infrastructure landscape, especially around data centers, energy, solar, batteries, and water use. Key topics In thi...
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  Data sovereignty, governance debt, and AI for Māori startups 29.09.2026 41m

  Data sovereignty, governance debt, and AI for Māori startups Full Show Notes https://www.theintelligenceagepodcast.com/842 Amber Taylor joins Mark Smith to unpack Māori data sovereignty at the point of AI system design, with a sharp focus on what startups need to think about before they build. The conversation gets practical fast, moving from governance debt and investor pressure to the risks of using third party AI platforms with sensitive indigenous knowledge. We discuss why governan...
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  AI, Shipping Faster, and the Future of Distribution 22.09.2026 46m

  AI, Shipping Faster, and the Future of Distribution Full Show Notes https://www.theintelligenceagepodcast.com/841 Mark Smith talks with Steve Mordue about how AI has changed the pace of building, shipping, and distributing software over the last six months. Steve shares what it looks like to move from being a seller and product visionary to building almost everything himself, why the last 5 percent is often the hardest part, and why distribution is now as important as the product itself. ...
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  Build AI That Works 15.09.2026 34m

  Build AI That Works Full Show Notes https://www.theintelligenceagepodcast.com/840 Mark Smth talks with James Diekman about how Accelerate Tech has scaled, where AI is actually creating value in government workflows, and why most successful projects are targeted workflow changes rather than broad rollout tools. They also dig into Australia’s growing caution around AI governance, data residency, and the practical push toward local models and sovereign infrastructure. We discuss how AI is bei...
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  Why the Death of UI Could Change Everything for Businesses 08.09.2026 38m

  Full Show Notes https://www.theintelligenceagepodcast.com/839 Mark Smth speaks with Ashish Bhatia about how his move from Microsoft to Audible changed the way he thinks about customers, AI, and product design. The conversation centers on personal AI, running OpenClaw locally, and why owning your memory, workflows, and data matters more as AI systems become more capable. They also explore Audible’s role in learning, the future of interactive audio, and how agents are beginning to replace clun...
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  Why AI Is Becoming a Business Transformation, Not a Technology Upgrade 01.09.2026 38m

  Full Show Notes https://www.theintelligenceagepodcast.com/838 AI is about to replace bloated SaaS, and most businesses are still only playing with chatbots Sean G Muller says the next wave of AI is not about better prompts or prettier copilots. It is about rebuilding business around context, agents, and what actually creates value - before your software stack becomes the expensive middleman. Mark Smth and Sean unpack why the last six months have been a genuine shift: agentic loops are now g...
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  Why AI Adoption Fails And How to Fix It 28.05.2026 25m

  Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM AI adoption fails when it stops at access to tools. This episode introduces a practical model that bridges the gap between AI tools like Copilot and measurable business outcomes. The focus shifts from technology to people, addressing key blockers such as time, confidence, and relevance. By grounding AI in real workflows, tailoring role-specific use cases, and measuring outcomes, organisations can move from low usage t...
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  Stop Buying Software, Start Buying Outcomes 26.05.2026 38m

  Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode dives into why large CRM and ERP projects keep failing and how AI is reshaping consulting, software delivery, and platform decisions. The core insight is simple. Organisations fail when they buy software instead of outcomes. With AI, experienced teams can move faster, strip away legacy complexity, and build only what the business actually needs. The conversation explores outcome-based thinking,...
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  AI as Your Operating System for Work and Life 25.05.2026 37m

  Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM AI is shifting from a tool to an operating system, enabling individuals to move faster, build bespoke solutions, and dramatically increase productivity. The biggest advantage now comes from curiosity, not technical depth. Those who experiment, learn a few tools deeply, and treat AI as a collaborator can compress hours into minutes and unlock new business models. Meanwhile, large organisations risk falling b...
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  Make Copilot Safe: Fix Data Governance First 21.05.2026 24m

  Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode explores why data governance must come before enabling Microsoft 365 Copilot, with insights from Khurram Hafeez. It breaks down how sensitivity labels, data loss prevention, and Microsoft Purview reduce the risk of unintended data exposure. You will hear practical guidance on preparing your environment, protecting sensitive information, and managing AI use across Microsoft tools and third‑party AI s...
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  Adopt vs Adapt: Cut Power Platform Technical Debt 19.05.2026 28m

  Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM A practical rethink of how teams use Power Platform and Dynamics 365 to reduce technical debt, improve governance, and build sustainable solutions. The discussion centres on shifting from tech-first thinking to business outcomes, balancing low-code and pro-code principles, and preparing for AI and Copilot. The key insight is that long-term success comes from disciplined governance, reuse, and choosing when to adop...
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  AI Makes Breaches Faster: 30-Minute Data Theft 18.05.2026 30m

  Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode explores how AI is accelerating both productivity and cyber risk. As attacks become faster and more automated, traditional perimeter security no longer holds. The conversation focuses on why organisations must assume compromise, adopt zero trust thinking, and build visibility before scaling AI. It highlights practical steps to govern AI use, reduce insider risk, and modernise access models beyond legacy ...
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  Why Copilot Adoption Is Stuck at 3% And Fix It 14.05.2026 25m

  Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode explores how business leaders are actually using AI inside organisations, and why adoption of tools like Microsoft 365 Copilot remains low. Chris shares practical insight from the frontline, covering Copilot strategy, Work IQ, agentic thinking, and how AI now enables teams to build internal tools faster than buying SaaS. The focus is not hype, but how to reimagine business models, reduce cost, and unlock ...
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  How Agentic AI Is Rewriting ERP Workflows 12.05.2026 27m

  Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode with Christian Segurado explores how agentic AI is reshaping ERP and enterprise delivery. The discussion covers deploying Copilot Studio agents in Teams, reducing ERP UI friction, accelerating fit gap and requirements work, and why multi agent orchestration matters. It focuses on where AI delivers real operational value today, the foundations required to unlock it, and what this shift means for peopl...
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  Why AI Alone Won’t Fix Innovation Culture 11.05.2026 31m

  Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM 👉 Full Show Notes https://www.microsoftinnovationpodcast.com/829 This episode explores why AI and innovation fail without culture change. Drawing on decades of innovation experience, the discussion breaks down common myths around productivity, frameworks, and lone heroes. The core insight is simple but hard to execute. Sustainable AI adoption starts with leadership alignment, psychological safety, and r...
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  How AI Is Taking Over Project Management Work 07.05.2026 22m

  Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode explores how Microsoft Planner is evolving into a practical, AI-assisted project management tool for modern teams. Cindy Lewis explains how Planner fits into daily work through Microsoft Teams, how AI agents support planning, reporting, and risk assessment, and why small usability improvements matter. The discussion also covers Copilot, Dataverse, Power BI, and the shift from automation to agen...