The Fan Engagement Pod

Episodes

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  Five things you should do to get your fan engagement right 08.09.2026 9m

  In his final pod about the Fan Engagement Index 2026, Kevin Rye tells you five things you should do to get your fan engagement right. Go to fanengagement.net for more.Full results at https://fanengagement.net/fan-engagement-index-english-footballSupport this show http://supporter.acast.com/fan-engagement-pod. Hosted on Acast. See acast.com/privacy for more information.
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  National League Premier must prioritise fan engagement 27.08.2026 3m

  Following the publication of the Fan Engagement Index 2026, Kev talks about the need for English National League Premier clubs to prioritise Fan Engagement. Full results at https://fanengagement.net/fan-engagement-index-english-footballThere are also concerns that as football moves towards full regulation by the IFR, many National League Premier clubs are clearly struggling to adapt, even though this is masked by several of their clubs winning bronze & merit awards, including playoff winners Rochdale & Southend. Boston United and Hartlepool both won merit awards for increases of 50 points or more compared to the previous season.Support this show http://supporter.acast.com/fan-engagement-pod. Hosted on Acast. See acast.com/privacy for more information.
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  Fan Engagement Index 2026 - Overall Trends 18.08.2026 8m

  Following the publication of the Fan Engagement Index 2026, Kev talks about the trends in Fan Engagement in English football.Full results at https://fanengagement.net/fan-engagement-index-english-footballThe key trends in brief:1. Across the top five divisions of English football covered by the index over the 2025/2026 season, it is obvious that fan engagement has become a significant focus of every football club in the top four divisions and many in the National League Premier.2. Certain clubs have now established themselves as consistent practitioners. Even after all their struggles on and off the pitch last season, Exeter City still won again, and it is credit to their commitment to the culture of fan engagement. Likewise, Lincoln City, Swansea City, Bradford City, Brighton, Brentford and others. 3. We're seeing a lot of clubs adopt fan advisory boards or shadow boards and overall, I think these are net positive. However, as important and valuable as they are, they are not independent, and are internal mechanisms and need to be treated as very different from independent organisations. I have discussed this recently in another video and you'll find that on our YouTube channel and website. 4. That connects to trend number four, the trend away from independent organisations of supporters, particularly supporters’ trusts. This is a particular concern because these are proven repeatedly, and over a period of decades, as an excellent external check and balance that I think every club that has them benefits from. Again, I've recorded another video that is on our YouTube channel about this issue, so check our website or You Tube channel for that. 5. To what extent are we seeing long term changes in the actual culture of decision making in football? The trend is still largely negative: ticket prices keep increasing, kick-offs keep changing, significant alterations to stadia are still forced through without proper consultation – all of this often even without proper involvement of key fan engagement staff.Support this show http://supporter.acast.com/fan-engagement-pod. Hosted on Acast. See acast.com/privacy for more information.
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  Independent fans make fan engagement better. This is why. 21.07.2026 8m

  When it comes to football clubs and independence of mind, it’s always been clear to me that the only way that this position can be held effectively is through an independent body, established under its own aegis, usually through the desire of fans to be represented in some way and to hold the club to account.Read the full transcript/article at https://fanengagement.net/independent-fans-make-fan-engagement-better-this-is-why/ and watch the video on our YouTube channel: https://www.youtube.com/@thinkengagementLike, subscribe, share, on Acast, Apple, YouTube or your favourite podcast app.Support this show http://supporter.acast.com/fan-engagement-pod. Hosted on Acast. See acast.com/privacy for more information.
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  Fan Advisory Boards have been misunderstood. This is why it matters 11.06.2026 4m

  It's been four years since the Premier League announced that every club in the competition would have to have a Fan Advisory Board. It wasn't long after the collapse of the European Super League, around the time the fan-led review began, so we've had quite a long time to take stock.I think we need to be much clearer about what they are, what they're not, what they do and why that matters.Read the full transcript/article at https://fanengagement.net/fan-advisory-boards-have-been-misunderstood-this-is-why-it-matters/Like, subscribe, share, on Acast, Apple, YouTube or your favourite podcast app.Support this show http://supporter.acast.com/fan-engagement-pod. Hosted on Acast. See acast.com/privacy for more information.
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  Rewind: Dan McGeachie (ex-Man City/Bradford City) 09.02.2026 27m

  January 2026 - This is the first ever episode of the pod, and the second most popular episode we've ever recorded. Dan is now at Eleven Sports Media running Global Partnerships Development. Find him on LinkedIn as Daniel McGeachie.Our guest in Episode One is Dan McGeachie, who most recently led the marketing for one of City Football Group’s new businesses within Manchester City FC (read Dan McGeachie’s full Bio below). These podcasts will bring you insights straight from the experts, and we’ll be publishing them on the second Tuesday of each month.We talk about Lad Bible and not getting caught up chasing trends, tackle that old cliche 'authenticity', and discuss how important it is to do things for fans that don't always appear on the engagement stats at the end of the week.Key Insights from Episode OneDon’t forget: Social Media is a fundamental tool of communications, not a ‘nice to have’Don’t get caught up chasing trends: Lad Bible isn’t your key demographic, your fans areBe true to your football club. Learn lessons from others, but don’t copy and pasteCreate a ‘Help’ channel for queries and enquiries by fans (see the Fan Engagement Index for more on this)Episode Links:#ProperBradford (Bradford (Park Avenue)): https://bpafc.com/2019-2020-bradford-park-avenue-season-tickets-are-now-on-sale/British Airways Twitter Account: twitter.com/british_airwaysDan McGeachie Full BioDan is a specialist in marketing and communications, and has experience in football from the grassroots to the top of the game, having worked for the West Riding County FA in their marketing team, to recently leading the marketing for one of City Football Group’s new businesses within Manchester City FC. He also had spells in The National League with Harrogate Town and at Bradford City. Whilst at Bradford City, Daniel was a member of the EFL’s Digital Working Group.He’s also an associate of Fan Insights, and helped us to develop our social media measurement for the Fan Engagement IndexAnd don’t forget you can join the Fan Engagement Network at faninsights.co.uk/networkTheme music: Future Stuff by Apoxode (c) copyright 2018 Licensed under a Creative Commons AttributionSupport this show http://supporter.acast.com/fan-engagement-pod. Hosted on Acast. See acast.com/privacy for more information.
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  Rewind: State of Fan Engagement | How to establish an FAB/Shadow Board 12.01.2026 43m

  January 2026Part oneAs we head towards a new season (2022/2023), I lay out the position we appear to be in when it comes to Fan Engagement as part of the government’s Fan Led Review. This is after all the context for every discussion about reform of Fan Engagement. I look at where The Premier League are and where The EFL are on this critical issue.Part twoThe main part of this episode is where I try to get my head around a major recommendation of the Fan Led Review’s proposed reforms - and a major plank of the Premier League’s new Fan Engagement Standard. I chat with Shaun Lockwood COO of Doncaster Rovers and Dave Matthews Jones, Fans Elected Director of Cambridge United. This is part of my attempt to create and contribute to the discussion I think we need. Both clubs are at different stages of implementing Shadow Board structures, and I chat with them about where they are, and why they think the structure matters to their clubs - and football more widely. I’ll be continuing this theme in the coming months, announcing some exciting news soon about how. Keep an eye out on https://fanengagement.net @thinkengagement or look for us on LinkedIn or Facebook. Email us via hello@fanengagement.netSupport this show http://supporter.acast.com/fan-engagement-pod. Hosted on Acast. See acast.com/privacy for more information.
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  We discuss our groundbreaking new research paper 08.12.2025 43m

  Series 2 Episode 4 is all about our research paper, ‘Establishing Fan Engagement as a core value in the Football Industry during a New Era of Regulation’, with my colleagues Natasha Simms and Andrea Rossi.It’s a slightly longer episode than normal, so to help you navigate it these are the questions in the order we ask them:What makes the research distinct and what are the four pillars?What is the key pillar for every club to adopt?What are the overlaps between the research and the Fan Engagement Index?What are fan engagement challenges are for clubs in crisis?How to connect fan engagement with the separate but related areas of fan experience and community engagement.We ask how to close the gap between research and practiceAnd finally, we discuss what the best practice should be in the growing women’s game.We’ve provided a breakdown of the questions we ask in the episode description too.Enjoy the episode.Don’t forget you can download the full report via fanengagement.net Just click on the research tab at the top of the page and you’ll find it.Do like, subscribe and share.Support this show http://supporter.acast.com/fan-engagement-pod. Hosted on Acast. See acast.com/privacy for more information.
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  Joined up thinking and growing gates with James Gibbins 10.11.2025 34m

  This episode is with James Gibbins, Experience & Engagement Director and part of the senior leadership team at Walsall Football Club.In it we talk about a wide range of subject, from personalisation to in-person engagement, structured fan engagement’s overlap with community engagement and their success in using this to grow their average attendances, and one of my go-to subjects: how good leadership enables staff, encourages their good instincts and helps develop good practice. We also touch on Think Fan Engagement’s upcoming research report on fan engagement which is out very, very soon, and we sing the praises of Huddersfield Town and Blackburn Rovers. Intrigued? Listen on.Go to fanengagement.net to signup for news about our plans. Like, share and subscribe, on all major podcast platforms and at fanengagement.netSupport this show http://supporter.acast.com/fan-engagement-pod. Hosted on Acast. See acast.com/privacy for more information.
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  Aaryaman Banerji, LCP: Fan Engagement Under the Regulator 13.10.2025 27m

  This week it’s Aarayaman Banerji, Head of Football Governance at LCP. In it we discuss what the impact of the Independent Regulator is likely to be on fan engagement, looking at:Overview of what the regulator is likely to focus onWhat could regulation look like in practiceMinimum standards across the pyramid – different clubs are in different starting positionsResources, leadership and cultureWe also give you a sneak preview of some of the content of our soon to be published research paper that was co-authored by Aaryaman before he took up his role at LCP, and which we’re publishing very soon.Don’t forget we’ve postponed our planned workshop, Life with Football Legislation; preparing for meaningful fan engagement & consultation on the 5th of November. Stay tuned for more on this in the near future. Go to fanengagement.net to signup for news about our plans. Like, share and subscribe, on all major podcast platforms and at fanengagement.netSupport this show http://supporter.acast.com/fan-engagement-pod. Hosted on Acast. See acast.com/privacy for more information.
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  Back to basics with Kevin Rye 15.09.2025 36m

  We’re returning the pod to a regular episode. From now on we’ll be publishing an episode once a month on various subjects. This week is a chat between me and my new colleague Natasha Simms, our new Fan Engagement and Communications Associate, who was appointed in the summer.In it we go ‘back to basics’, asking what is fan engagement, what some of the misconceptions are about it and how fan engagement has evolved since the first Fan Engagement Index in 2019. We also discuss some of the challenges for supporters’ trusts, and fan advisory boards in particular, and I give my view on what I think a newly appointed fan engagement officer at a football club should focus on in their first six months in the job.Don’t forget to book for Life with Football Legislation; preparing for meaningful fan engagement & consultation at the Wesley Hotel, Euston on the 5th of November. Go to fanengagement.net/events to read more and signup. We’ve got special ticket deals when you buy two together.Like, share and subscribe, on all major podcast platforms and at fanengagement.net We’re releasing the first of these today because we couldn’t wait, but from Series 2, Episode 2, it’ll be once a month on the first Monday.Support this show http://supporter.acast.com/fan-engagement-pod. Hosted on Acast. See acast.com/privacy for more information.
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  Fan Engagement Index 2024 2025: the results! 12.08.2025 7m

  This year’s fan engagement index comes on the verge of the biggest shakeup in the way football is run in decades. The new independent regulator for football will for the first time see clubs regulated in part for their fan engagement. This is an important step, but not the only one. The fan engagement index has been running since the 2018/2019 season, and we’ve helped to drive standards in football ever since then, helping to define what good fan engagement looks like.This is also the second year we’ve run the fan engagement awards, where we award clubs with a gold, silver, bronze or merit award, depending on their score. This year we’ve seen an increase in the number receiving an award, as well as a double for one club. Who is it? Listen to find out!2024/2025 Fan Engagement Award Winners. The full table is at fanengagement.net/fan-engagement-indexSo congratulations to all those clubs who finished with an award. For those who didn’t, I know you’ll all be working hard to improve for next year. There are so many people who work hard for their clubs at all levels of fan engagement who don’t always get the recognition they deserve, and whether your club won an award or not, thank you for your hard work over the season. Now more than ever, with the era of the independent regulator approaching, clubs across the football pyramid need to do more to engage with their most important stakeholders – the fans. But regulation has never been the silver bullet, and change relies on everyone - clubs, leagues, governing bodies, the regulator, fans and their representatives - to play their part. We’ve seen countless improvements from clubs since we started seven years ago in this our seventh edition. The Fan Engagement Index has already massively impacted the activities and culture of football. I’ll leave the final word to two of the top clubs in fan engagement in the country, at different ends of the pyramid, first, Southend United, who said:"Being recognised in this way, particularly as the top National League club and the only National League winner of a fan engagement award, is proof that engagement works, even without the resources of bigger clubs. Regulation will bring welcome standards across the game, but regulation alone isn’t enough. Culture is what makes the difference and it’s what ensures engagement doesn’t stop when the cameras do.Or as Everton Chief Executive Angus Kinnear, says, “A club is strongest when it listens, involves and evolves alongside its supporters”I’d like to thank all those involved who helped with the index this year, including Lane Clarke and Peacock Sport Analytics and Advisory, who supported us by analysing overall trends over the past seven years, and also looking in particular at clubs which have excelled throughout or upped their game significantly over the period. Go to http://lcp.com/en/sports for more.And before I go, a quick plug for our Our next, Life with Football Legislation: Preparing for Meaningful Fan Engagement and Consultation. We’ll be announcing the date and venue very soon!Keep an ear out for the next edition of the fan engagement pod.Music: Swing PartyBeat MekanikAttribution 4.0 Internationalhttps://creativecommons.org/licenses/by/4.0Support this show http://supporter.acast.com/fan-engagement-pod. Hosted on Acast. See acast.com/privacy for more information.
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  Fan Engagement Pod Ep 80: Join us on May 14th in London! 30.04.2025 5m

  Join Everton FC, Lincoln City FC, Manchester United & Chelsea Supporters Trusts, plus Rhion Jones, Consultation Guru and Lane Clark and Peacock on the 14th May in London for Life with Football Legislation; Preparing for meaningful fan engagement and consultation. This event is tailored for football club executives, senior managers, supporters’ trusts, industry bodies or specialists, those in marketing and communications roles, sports policy-makers, or those specialising in public engagement programmes.Go to https://www.tickettailor.com/events/thinkfanengagement/1650506 to book or use the QR code in the episode.Thanks to LCP for their Event Sponsorship and also to Tractivity for their Lead Sponsorship. Links below.Tractivity: https://www.tractivity.co.ukLCP: https://www.lcp.comEverton: https://www.evertonfc.com/fansLincoln City: https://www.weareimps.com/fansCST: https://chelseasupporterstrust.comMUST: https://www.imust.org.ukRhion Jones, Consultation Guru: https://consultationguru.co.ukSupport this show http://supporter.acast.com/fan-engagement-pod. Hosted on Acast. See acast.com/privacy for more information.
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  Rhion Jones: Consultation & the Independent Regulator for Football 18.12.2024 46m

  This episode is the first of what I hope will be several with the UK’s expert on consultation, Rhion Jones. Known professionally as the Consultation Guru, we’ve been collaborating for some months now as the Football Governance Bill makes its way through parliament, paying specific interest to the provisions on consultation and engagement. You can read the letter we wrote to the minister in charge of the bill in the Lords, Baroness Twycross, and the reply she sent, on https://fanengagement.netThe Gunning Principles1. Proposals are still at a formative stage: A final decision has not yet been made, or predetermined, by the decision makers2. There is sufficient information to give ‘intelligent consideration’: The information provided must relate to the consultation and must be available, accessible, and easily interpretable for consultees to provide an informed response3. There is adequate time for consideration and response: There must be sufficient opportunity for consultees to participate in the consultation. There is no set timeframefor consultation, despite the widely accepted twelve-week consultation period, as the length of time given for consultee to respond can vary depending on the subject and extent of impact of the consultation4. ‘Conscientious consideration’ must be given to the consultation responses before a decision is made: Decision-makers should be able to provide evidence that they took consultation responses into accountRead more at consultationguru.co.ukWe discuss how consultation works, why it’s different to engagement, and why its impact on football could be very positive. If you want to get in touch, ask a question or suggest a topic or guest, or register your interest in the event myself and Rhion will be hosting in late Feb/early March 2025, drop me a line at hello@fanengagement.net  Episode links available in the podcast description. Subscribe to the View on Fan Engagement via https://fanengagement.net/joinPlease like, subscribe and share. It really does help our visibility.Support this show http://supporter.acast.com/fan-engagement-pod. Hosted on Acast. See acast.com/privacy for more information.
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  Three of the best in Fan Engagement: Gorringe, Scully, Sparks 20.07.2023 49m

  Welcome to the Fan Engagement Pod. Don’t forget the first event of the Fan Engagement Network is on the 26th July at Bristol Rovers. It’s a joint event with Rovers and CEO Tom Gorringe will be speaking.If you work or volunteer in a fan engagement role at a club, a CEO, MD, director or owner and want to attend, drop us a line at hello@fanengagement.net and we’ll reserve you a place.This episode is with the aforementioned Tom, Liam Scully, CEO of Lincoln City, and Ryan Sparks, CEO of League Two Bradford City. The three of them have done impressive jobs with each of the clubs they run, placing structured and strategic Fan Engagement at the heart of what they do, ensuring it feeds into decision making and key commercial decisions.They tell us their lessons from their time in charge, including the learning curve, how each club is unique, but how to apply experiences from elsewhere - including other sports, and how winning only papers over the cracks of a creaking structure. As Liam himself says, this is an exciting time to be in charge of a football club. We’re seeing genuine changes in how clubs are run, with good Fan Engagement now being seen as a positive opportunity. All three are clear that reform - financial and administrative - through the new Independent Regulator will make that opportunity even greater, especially when it comes to staffing in key Fan Engagement roles.If you want to get in touch, ask a question or suggest a topic or guest, drop me a line at hello@fanengagement.net  Episode linksIndependent Regulator White Paper: https://www.gov.uk/government/publications/a-sustainable-future-reforming-club-football-governance/a-sustainable-future-reforming-club-football-governanceBristol Rovers Fan Engagement section: https://www.bristolrovers.co.uk/club/fan-engagementBradford City Supporter Services website: https://support.bradfordcityafc.comLincoln City Supporters Board & new 'Four Party' group: https://www.weareimps.com/club/policiesKeep an eye out on https://fanengagement.net and find our socials on https://linktr.ee/thinkfanengagement Please like, subscribe and share. It really does help our visibility.Support this show http://supporter.acast.com/fan-engagement-pod. Hosted on Acast. See acast.com/privacy for more information.
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  Aaryaman Banerji/Civitas: Can we regulate Fan Engagement? 29.06.2023 46m

  This episode is with Aaryaman Banerji, author of the Civitas report, Governing the Beautiful Game, The Future of Football in Civil Society.Aaryaman produced the report as Lead Football Analyst at Civitas, a political think tank based out of Westminster. Civitas is an independent think tank which conducts forensic research and analysis into critical topics within the British political ecosystem, in order to instruct government policy and shape public debate.He has a widely respected FIFA Masters and a Master's Degree in History from Durham University, where his research focused on the socio-political and economic history of football.He has experience working as a journalist for the Football Association and the Black Collective of Media in Sport, whilst helping in the administration and management of an amateur football club in London.We discuss why the Tories as a largely non-interventionist party have decided to intervene, how the fan led review addressed the impact of years of poor club-fan relations and fan engagement regulation, the nature of the business model of clubs, and how the soon-to-be independent regulator will impact the quality of administration and ownership, and ultimately, fan engagement in the game. Episode LinksCivitas Report: https://www.civitas.org.uk/publications/governing-the-beautiful-gameFan Led Review: https://www.gov.uk/government/publications/fan-led-review-of-football-governance-securing-the-games-future/fan-led-review-of-football-governance-securing-the-games-futureBlack Collective of Media in Sport (BCOMS): https://bcoms.coSupport this show http://supporter.acast.com/fan-engagement-pod. Hosted on Acast. See acast.com/privacy for more information.
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  Making friends with Gooners, meeting Daniel Levy with Kat Law & Martin Cloake 22.06.2023 1h 5m

  This is our first face-to-face recording, done at the RSA in John Adam Street, just off the Strand in London, where I’m a fellow. Apologies for some background noise at times.This episode is with Kat Law and Martin Cloake, who until last year were co-chairs of the Tottenham Hotspur Supporters Trust, and who formally stepped down from the board this year. If you want to know what meeting with Spurs CEO Daniel Levy & the rest of the executive board was like, how they dealt with the aftermath of the European Super League car-crash and why they stopped their regular board-to-board meetings with the club, this one’s for you.The collaborative efforts between groups like theirs and supporters’ trusts at rival clubs like Arsenal & Chelsea, was and remains a great tonic to the excesses of the modern, often confected, rivalry between fans off the pitch. As Supporters Direct founder Brian Lomax always said: what unites us off the pitch is greater than what divides us over 90 minutes. I’ve known and at times, worked with both, for many years, and have always liked and respected their honesty, application and professionalism. Their desire to always do what they judged to be the right thing, and to do it well, has never been in question. Kat is still involved with the FSA nationally, and was also on the FA Council for a period.They formed part of the Premier League group of supporters’ trusts that I helped establish & oversee at Supporters Direct, which was the engine for the successful campaign to reduce away ticket prices in the Premier League, and also numerous pieces of policy and campaigning work we did in the game around regulation and fan engagement, and other areas such as Assets of Community Value.If you’re interested in the RSA, including how to become a fellow or use their facilities, go to https://www.thersa.org for more.If you want to get in touch, ask a question or suggest a topic or guest, drop me a line at hello@fanengagement.net  Episode LinksTottenham Hotspur Supporters Trust: https://www.thstofficial.com  The Football Supporters Association: https://thefsa.org.uk Martin Cloake's Substack (The Football Fan): https://martincloake.substack.comEpisode links available in the podcast description. Keep an eye out on https://fanengagement.net and find our socials on https://linktr.ee/thinkfanengagement Please like, subscribe and share. It really does help our visibility.Support this show http://supporter.acast.com/fan-engagement-pod. Hosted on Acast. See acast.com/privacy for more information.
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  Women's Football with Deborah Dilworth 02.03.2023 38m

  This episode is a chat with Deborah Dilworth, Head of Women’s Football at the Football Supporters Association. Our paths very nearly crossed, as she joined Supporters Direct not long after I left, though then working in the men’s game with supporters’ trusts. She took up a role post-merger of SD & the FSF, and now leads on The FSA’s work in the women’s game.She meets with The FA and other key stakeholders regularly, and supports and advises the new slew of supporters organisations in the rapidly growing women’s game.Pound for pound, this is one of the best episodes I’ve ever done of the Pod. Deborah doesn’t have a fixed mindset on the issues, and our chat is a proper exploration of some of the issues that are currently affecting a game that, let’s not forget, wasn’t even allowed to exist until the early 70s, after a ban lasting from the early 1920s was finally lifted.I hope you enjoy the episode. I’m planning on getting Debs back on for another chat in the future. If you want to get in touch, ask a question or suggest a topic or guest, drop me a line at hello@fanengagement.net  Episode LinksThe Football Supporters Association (Women’s football): https://thefsa.org.uk/our-work/womens-football  The Women’s National League: https://fulltime.thefa.com/index.html?league=872938 Keep an eye out on https://fanengagement.net and find our socials on https://linktr.ee/thinkfanengagement Register for free and you get access to the Fan Engagement Hub, with more detailed data and case studies from all the Fan Engagement Indexes.Please like, subscribe and share. It really does help our visibility.Support this show http://supporter.acast.com/fan-engagement-pod. Hosted on Acast. See acast.com/privacy for more information.
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  Not just a wee success: Gerard Lawlor, NI Football League 09.02.2023 32m

  This episode is a chat with Gerard Lawlor, Chief Executive of the Northern Ireland Football League.Gerard has been CEO since 2021. Professionally, he was in the hospitality industry as a chef for years, but crucially, always a fan and latterly director and chairman of Cliftonville FC. He has clear understanding of the needs of his member clubs both as institutions but also as businesses that need to satisfy fans both as customer and stakeholder, whilst building new loyalties amongst non-traditional fans, particularly women and girls.  I just sat back and listened for large parts of this interview. He had so much interesting stuff to say about a league that is clearly undergoing a renaissance, and clubs that are finding themselves more popular than they’ve been for a long time.You can hear how their success was supercharged by Covid, and how their strength really is that they’re close to their fans. I really enjoyed chatting with Gerard, and I’m sure you’ll enjoy listening to it too.  Episode LinksNorthern Ireland Football League: https://www.nifootballleague.com Glentoran FC: https://www.glentoran.comLarne FC https://larnefc.com Episode links available in the podcast description. Keep an eye out on https://fanengagement.net and find our socials on https://linktr.ee/thinkfanengagement Register for free and you get access to the Fan Engagement Hub, with more detailed data and case studies from all the Fan Engagement Indexes (new one out very soon).Please like, subscribe and share. It really does help our visibility.Support this show http://supporter.acast.com/fan-engagement-pod. Hosted on Acast. See acast.com/privacy for more information.
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  Changing Fan Behaviour: Time for a rethink 19.01.2023 57m

  This episode discusses policing, at risk fans. We look at how to change the approach of dealing with anti-social behaviour and problem fans from one of removal and banning, to education and helping them to become better citizens. GuestsOwen West, former Chief Superintendent at West Yorkshire Police and now Senior Lecturer in Policing at Edge Hill University: https://research.edgehill.ac.uk/en/persons/owen-west Amanda Jacks, Caseworker at The Football Supporters Association: https://thefsa.org.uk/our-work/casework Kristine Green, Director of Grimsby Town, as well as something of an expert in communications between police and fans, and the club’s Supporter Liaison Officer: https://gtfc.co.uk/kristine-awarded-the-bem Sidney Wise, Writer and Researcher, Think Fan Engagement: https://www.linkedin.com/in/sidney-wise-231431201   Links‘Cleveland Police slammed over Hartlepool United v Stockport County match dogs tweet: https://www.gazettelive.co.uk/news/teesside-news/cleveland-police-slammed-over-hartlepool-25668716Mark Roberts' cocaine remarks: https://www.joe.co.uk/sport/football-fans-staggered-by-police-chiefs-ignorance-towards-safe-standing-309247 Liam Scully, CEO at Lincoln City, condemning Roberts' remarks: https://www.weareimps.com/news/2022/november/CEO-resonds-to-police-chief-claims The Anfield Wrap Podcast - special (with Amanda Jacks from The FSA) https://www.theanfieldwrap.com/2022/07/podcast-dark-side-of-football-paying-price-for-passion-special)? Standard Liege intervention programme https://www.bbc.co.uk/news/magazine-36516017Germany’s fanprojekt programme: https://www.lemonde.fr/en/sports/article/2022/09/12/is-germany-s-innovative-approach-to-football-hooliganism-paying-off_5996604_9.htmlEFL sanctions guidelines for clubs: https://thefsa.org.uk/news/efl-unveils-new-sanctions-policy/ Apologies for the poor sound quality in places. Keep an eye out on https://fanengagement.net and find our socials on https://linktr.ee/thinkfanengagement Please like, subscribe and share. It really does help our visibility.Support this show http://supporter.acast.com/fan-engagement-pod. Hosted on Acast. See acast.com/privacy for more information.